2010 Hot Topics Track: Using Network Technologies for ERG Growth Moderator: Simone Morris, Digital...
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2010 Hot Topics Track: Using Network Technologies for ERG Growth Moderator: Simone Morris, Digital Technologist, Diageo Presenters: Teresa Solorzano DeBar,
2010 Hot Topics Track: Using Network Technologies for ERG
Growth Moderator: Simone Morris, Digital Technologist, Diageo
Presenters: Teresa Solorzano DeBar, HR Manager, Cisco Systems David
C. Thompson, Ph.D., Senior Principal Systems Engineer, Boehringer
Ingelheim Pharmaceuticals
Slide 2
2010 Teresa Solorzano DeBar President of Conexion, Sr. HR
Manager May 2010 Conexion Virtual Chapter Employee Resource
Groups
Slide 3
2010 Human Pharmaceuticals and Animal Health Founded 1885 in
Ingelheim, Germany 125-year old global company committed to
improving the lives of patients and their families Boehringer
Ingelheim Corporation: 41,500 employees worldwide Operating with
142 affiliated companies in 50 countries Net sales U.S. 17.7
billion dollars in 2009 Products marketed in some 152
countries
Slide 4
2010 NxGen ERG Office of Diversity, Inclusion and Engagement
Headed by Nancy Di Dia (Chief Diversity Officer) Provides framework
and executive partnership ERGs are grass-roots and employee driven
NxGen = Next Generation at the workplace Focusing on understanding
and leveraging generational dimensions Followers to date: 260+
Projects are business cases with sponsors ($$) [1] Active projects
to date: 7 Read the NxGen case study in the NALC Handbook! [1]
Stephan Klaschka (NxGen Chair), Session A: Structure a Business
Plan that Measures your ERGs Effectiveness
Slide 5
2010 Create & Share Transparency Prosume An unprecedented
amount of control is in the hands of employees and consumers What
is Web 2.0?
Slide 6
2010 http://twitter.com/boehringerus
http://twitter.com/boehringer Social media can help patients The 1
st pharma. community on facebook
Slide 7
2010 Social media in the workplace BI funded US pilot of Yammer
[2] Enterprise micro- blogging Profiles Groups Discussion [2]
www.yammer.comwww.yammer.com
Slide 8
2010 Social media in the workplace Yammer @ BI has almost 1800
members (April 2010) More than 80 groups (open and private) 1 st
ERG with a Yammer presence NxGen Yammer group created NxGen
Official Kick-off
Slide 9
2010 How has NxGen used Yammer? Kick-off meeting (Oct. 2009)
heavily promoted through Yammer Find people with large numbers of
followers, make them allies, and have them shout for you for
greatest reach Idea dissemination Use hashtags to own space
#diversity, #inclusion, #nxgen Reduced time from brain storming
actionable items: Days/Weeks not Months/Quarters! Organised a
networking event to support self-guided mentoring initiative
Organised a round-table discussion on innovation and its
measurement Open and transparent Recognise, celebrate, and
encourage #props
Slide 10
2010 Backup Slides
Slide 11
2010 Office of Diversity & Inclusion BI Diversity &
Inclusion Advisory Council BI Operating Unit Diversity Groups BI
Employee Resource Groups Field Sales Diversity & Inclusion
Advisory Council AHBR AERG D.O.N.E. La BIICA! WLI Working w/ Pride
Ben Venue Labs BI VetMedica Inc. BI Chemicals Inc. BI Roxane Inc.
& Roxane Labs Inc. NxGen Office of Diversity, Inclusion, and
Engagement: Organizational Structure
Slide 12
2010 How were doing: The ODI&E
Slide 13
2010 How were doing: NxGen The consistent support, positive
attitude, and time that you and your colleagues dedicate to
projects such as the X initiative, are not only appreciated, but
will contribute to a new era of collaboration and community
development within Boehringer Ingelheim - John Yonsky, Associate
Director, Online and Internal Communications
Slide 14
2010 Agenda Changing Nature of Work Technology Enabling the
Virtual Worker Need for Virtual Community Virtual Chapters
Slide 15
2010 The Cisco Vision changing the way we to shape the future
of the Internet by creating unprecedented value and opportunity for
our customers, employees, investors and ecosystem partners The
Mission work,and learn. SM live,play,
Slide 16
2010 The Way People Work is Changing 100% 90% 80% 70% 60% 50%
40% 30% 20% 10% 0% 2000200520102015 Different time and different
place Same time and different place Same time and same place
Working alone Work Modes Percentage of individuals performance that
will depend on group input Source: Gartner Group, March 2006
Collaboration Rising, Solo Time Waning Strategic Planning
Assumption: By 2015, workers will spend more than 80% of their time
working collaboratively, and not necessarily face- to-face.
Slide 17
2010 IP Communication Customer Care Telepresence Enterprise
Social Software Mobile Applications Messaging Cisco Changing the
Way We Work Collaboration Technology Enables
Slide 18
2010 Create a casual network (water cooler talk) Learn best
practices from other virtual workers on how to be effective Have a
platform to give back to the Cisco and extended community
Opportunities for Virtual Employees to Expand Leadership Skills
Opportunity for a Virtual Community Collaboration Rising, Solo Time
Waning
Slide 19
2010 Strategic Focus Areas Community bonded with Purpose Remote
Workers Mobile Workers Satellite Office Workers At-Home
Telepresence Flexible Work Practices Telepresence Toastmasters
Employee Engagement Customer Intimacy Talent Pipeline Talent
Pipeline Diversity Recruiting Future Sales Associates Creating
Community for the Virtual Workforce Conexion Virtual Chapter
Serving the Latino Community for Cisco