2010 · Gartner events give senior IT and business executives ... For the latest details and 2010 event highlights, ... business executives and CRM project managers

gartner.com/events

2010

A complete catalog of our events, including summits, seminars and Symposium/ITxpo®

Gartner events give senior IT and business executives the insight to seize the opportunities ahead

2 For more information about upcoming Gartner events, visit gartner.com/events or call 1 866 405 2511. 3

Conference Tracks Gartner Value

Gartner produces the world’s

leading technology conferences

for CIOs, IT and business leaders,

and senior executives—designed

to equip you with the knowledge,

insight and advice you need to

create the most effective

technology strategy and become

more successful in your role.

Get immediate answers to your pressing challenges through:

• Direct access to the world’s

leading technology research—

stimulating presentations,

interactive workshops and

one-on-one meetings with

Gartner analysts

• Networking and interactions

with decision makers from

organizations spanning every

industry and government sector

• Real-world, end-user case

studies and global best

practices

• Latest product demonstrations,

hands-on experience and

in-depth discussions with

product experts from today’s

leading technology providers

and those driving the

innovations of tomorrow

Gartner Symposium/ITxpo Our flagship conference and the industry’s leading event for CIOs and senior IT and business executives. Attendees choose from

hundreds of sessions that span the depth and breadth of enterprise IT, including keynote presentations and discussions with

technology’s leading CEOs and top innovators. The conference experience also includes access to ITxpo, an IT solutions and services

exhibition where attendees interact with leading IT solution providers in a low-hype, information-rich environment. You’ll gather

valuable insights directly from Gartner analysts through research-intensive presentations, in private one-on-one consultations and at

analyst-user roundtables, plus consult your peers in role-focused Symposium community networking groups.

Gartner Summits Focus on specific topics, technologies and industries that are top-of-mind for today’s business and IT professionals. Our summits

delve into hot-button issues that include cloud computing, security and risk management, virtualization, Web 2.0, SOA, and many

others. They feature multiple content tracks loaded with detailed presentations by Gartner analysts, private consultations with

analysts, technology showcases, keynotes from the leading minds in IT and facilitated peer-to-peer networking programs, sponsor

case studies and solution provider sessions.

Gartner Seminars Experiential, workshop-style events held over the course of two days in a classroom-style setting with a limited number of attendees,

our seminars offer an in-depth learning experience, including thoughtful interaction with other attendees and the

Gartner analysts who act as facilitators.

Gartner events focus on your role and interest Whatever your role or particular area of interest in today’s IT, Gartner has a focused

event designed to deliver the in-depth analysis and practical take-aways you need most,

tailored to your priorities. We’ve divided the year’s events by job role to help you organize

your time—find your role, and the year’s must-attend events are called out for you.

4 Symposium/ITxpo

6 Applications

8 Business Intelligence & Information Management

10 Business Process Improvement

11 CIO

12 Enterprise Architecture

13 Event Highlights

14 IT Infrastructure & Operations

17 Program & Portfolio Management

18 Security & Risk Management

20 Sourcing & Vendor Relationships

22 Registration

23 2010 Gartner Events Snapshot

Table of contents

Whether you’re a Gartner client or not, attending any of our global events

is simply the most cost-effective and time-efficient way to stay on top of

what’s current, grow your leadership and accelerate your success.

Gartner Conferences Challenge Your ThinkingDear Colleagues,

For 30 years, IT and business professionals have turned to Gartner brainpower and thought leadership for independent, objective insight to help them make the best decisions on technology investments and how to tackle their critical initiatives.

And in every survey and study conducted in the course of our research, we have found that face-to-face interactions are a critical component of doing business, building relationships, sharing best practices and evaluating strategic investments.

As the world’s leading provider of IT conferences, we obviously believe in the power of events. But we know you have a choice in what to attend, and with cost-efficiencies still top-of-mind in a recovering economy, you may be looking even more carefully at the ROI from attending an event. Here’s why Gartner events offer outstanding value for IT professionals:

Gartner is the world’s leading IT research and advisory company. Our 1,200 analysts and consultants serve clients in 80 countries, and their evaluations are based on real-life experience, observation and data collected from 260,000 one-to-one interactions each year with clients at 10,000 businesses around the globe. Plain and simple—this quality of content cannot be found at any other IT conferences.

Every one of our conferences is designed to be the must-attend for the role and community we serve, in every geography in which we operate. Our extensive network enables us to stay on the leading edge of IT. We report on the very latest developments, often before others even recognize a new trend. Attend a Gartner event, and in just days you’ll be able to achieve what would typically take months to accomplish in the office, saving you time and money. We attract the highest-quality audiences in the world, making every face-to-face interaction valuable and meaningful. Sixty-five percent of the Fortune 1000 and 80% of the Global 500 support their key technology decisions with Gartner insight. In 2009, our three Gartner Symposium/ITxpo events around the world attracted 10,500 senior IT executives, including 3,500 CIOs, making them the largest CIO gatherings in the world.

Many of our conferences provide training or educational accreditation to attendees and can often be funded through training budgets. We also provide ROI tools such as the Attendee Justification Kit, ROI Session Worksheets and Customizable Trip Reports.

You don’t have to be a Gartner client to attend a Gartner event. For non-clients, our conferences offer tremendous value at a fraction of the cost of becoming a research client. You get the latest research, models and insights aligned to your job role, as well as live analyst interaction through private consultations and analyst-user roundtables.

We invite you to experience the Gartner event difference: expertise, authority and influence—face-to-face, up close and personal. Take home the latest insights and how-to knowledge, plus shareable Web access to conference session documentation, and expand your personal network of peers and contacts.

We look forward to seeing you this year!

Best regards,

Alwyn DawkinsSenior Vice PresidentGartner Events


The World’s MosT IMPorTANT GATherING oF CIos ANd seNIor IT exeCuTIves

Over the past 20 years Gartner Symposium/ITxpo has won widespread recognition as the world’s most important gathering of CIOs and senior IT executives. As we celebrate 20 years of Symposium/ITxpo, join thousands of CIOs and senior IT executives to gain the insight, tools and relationships needed to make the right technology decisions that help position you for success. There’s never been a better time to be a part of Gartner Symposium/ITxpo. Here’s why:

The analysts. Access the unrivaled authority and brainpower of Gartner research analysts and consultants, known throughout the world for their depth of experience and independent point of view. The insights. Choose from over 350 sessions, workshops, how-to clinics, roundtables and other learning opportunities designed for your IT role and responsibilities.The networking. Connect with peers to share knowledge, exchange ideas and build long-lasting professional relationships.The solutions. Discover, compare and evaluate IT products and services through face-to-face meetings with over 125 leading solution providers.The CIO Program. Focus on the issues, decisions and actions every CIO must address to drive IT-led innovation and achieve operational excellence.

Who should attend? Symposium/ITxpo is for IT industry leaders, including:• CIOs • CTOs• Technology and business strategy executives• Applications leaders• Business intelligence leaders• Business process improvement leaders• Data center and IT operations leaders• Enterprise architects• Enterprise information management leaders• Infrastructure and operations leaders• Networking, wireless and mobility leaders• Program and portfolio management leaders• Security and risk management leaders• Sourcing and vendor management leaders• Institutional investors and venture capitalists

Steve Ballmer CEO Microsoft

John T. Chambers Chairman and CEOCisco Systems

October 17 – 21 • Orlando, FL • gartner.com/us/symposium • Early-bird deadline: August 20

Symposium/ITxpoSYMPOSIUM

Transitions: New Realities, Rules and Opportunities

Everything that matters in IT right now, all in one place

Cloud computing. The real risks and rewards of the most talked-about trend in IT.

Social software. The game-changing implications of social media and newly empowered customers and constituents.

Virtualization. Improving IT function, flexibility, cost savings and business continuity.

Business intelligence. The insights and metrics you need to make better, faster decisions from new information.

IT governance. How to add value, accountability, transparency and growth.

Security. Keeping data and applications effective and secure in uncontrollable environments.

Celebrating 20 years of Symposium/ITxpo

SYMPOSIUM

September 14 – 16October 17 – 21October 25 – 27November 8 – 11November 16 – 18

São Paulo, BrazilOrlando, FLTokyo, JapanCannes, FranceSydney, Australia

Mastermind Interview Keynotes

Marc Benioff Chairman and CEO Salesforce.com


Gartner Portals, Content & Collaboration Summit: Evolution in Real Time is the must-attend PCC event on Gen4 collaboration, cloud-based portal and content services, social networking, Web 2.0, Enterprise 2.0, consumerization and more. Learn how to bring your workplace, information and processes up to real-time speed for greater efficiency.

It’s a wrap for 2010! Go online for highlights!Hold the date for next year’s Portals, Content & Collaboration Summit and make plans to register in advance: March 28 – 30, 2011 • JW Marriott at L.A. Live • Los Angeles, CA For the latest details and 2010 event highlights, visit gartner.com/us/pcc.

Who should attend? CIOs, CTOs, directors, vice presidents and managers responsible for:• Portals• User experience• Content management

and architecture• Social software• Collaboration services

Portals, Content & Collaboration Summit 2010March 9 – 11 • Baltimore, MD • gartner.com/us/pcc

• Web content management• Enterprise content management• Portals• Web 2.0 and Enterprise 2.0• Collaboration

Hot topics

Mark R. Gilbert Vice President Gartner Research

Matthew W. Cain Vice President Gartner Research

Gartner Customer 360 Summit is a must-attend event that brings together senior business and IT leaders to collaborate on the CRM strategies and technologies that enable organizations to better understand, grow and engage their customers. Topics to be addressed include social CRM, analytics and performance management, customer experience management, marketing and sales optimization and more. Gain critical strategic advice and best practices for successful CRM in a unique learning exchange.

Who should attend? • CEOs, business executives and CRM project managers• CIOs, IT strategists and chief innovation officers• Web and social media strategists• Chief marketing officers and sales and marketing executives• Chief customer officers, service executives and contact

center managers • Business analysts and performance metrics specialists• Application leaders and architects

• Collaboration • Social CRM • Analytics and performance management • Customer experience management • Marketing and sales optimization

Hot topics

Gareth Herschel Director Gartner Research

Adam Sarner Director Gartner Research

The Gartner Application Architecture, Development & Integration Summit is this year’s must-attend conference on cloud computing, SOA and applications. Regardless of your challenge, this summit will give you answers that fit your needs in today’s changing environment.

Who should attend?• Application and enterprise architects • Development and integration leaders • Applications infrastructure executives • SOA and Web services project managers • Business analysts and consultants • Web development leaders • CIOs and IT directors • Technology watchers and investors

• SOA• Cloud computing• Application strategies• Agility• Event processing

Hot topics

Jeff Schulman Managing Vice President Gartner Research

Customer 360 Summit 2010June 28 – 30 • Los Angeles, CA • gartner.com/us/crm

Application Architecture, Development & Integration Summit 2010November 15 – 17 • Los Angeles, CA • gartner.com/us/aadi • Early-bird deadline: September 24

APPLICATIONS APPLICATIONS

Bring the team: divide and conquer!

Get more value out of your event experience and bring your team members. Not only can they split up to be able to attend more sessions and maximize their learning, they also have the added benefit of inviting a Gartner analyst to a team meeting to facilitate a discussion or advise them on strategic initiatives and key projects.

Team benefitsWe designed our Team Send Program to help groups of four to 25 team members get fuller value from their summit experience, both during and after the event:• Team meeting with a Gartner analyst (end users only) • Optional team meetings with select executives from vendor organizations • Advice and support on building personalized agendas for your team • 10+ free audio sessions from the multimedia Gartner Events On Demand products • Complimentary team lounge and meeting space (based on team size) • Concierge service pre-event and on-site

Team Send Program pricing

Conference co-chairs

• Web services• Application integration• Risk and reputation• Innovation management• Sales and marketing

Conference co-chairs Conference chair

Summits• 4 for the price of 3

• 7 for the price of 5


Symposium/ITxpo• 5 for the price of 4




The Gartner Business Intelligence Summit examines BI solutions and advice, tangible strategies, cutting-edge best practices and the latest tools and technology that will help you develop a more effective BI strategy and improve the performance of your business.

It’s a wrap for 2010! Go online for highlights!Hold the date for next year’s Business Intelligence Summit and make plans to register in advance: May 2 – 4, 2011 • Hyatt Regency Century Plaza • Los Angeles, CA For the latest details and 2010 event highlights, visit gartner.com/us/bi.

Who should attend? IT and business executives who lead BI and performance management, and information management initiatives:• BI and performance management executives and managers • BI competency center managers• Business analysts • Data warehousing and management executives • CIOs, IT and business strategists and planners • Data/information architects • Enterprise and application architects • CFOs and financial executives • Information compliance and governance managers • Application development, analytics integration and management leaders • Process analysts and managers • Investors and researchers interested in business intelligence trends

and markets • Program/project managers, consultants involved in BI and data initiatives

• Creating a successful BI strategy • Corporate performance management

best practices • New BI business models and

Pattern-Based Strategy™ • Data and content in the cloud • BI competency center and BI roles

and organization • Gathering requirements and building an RFP • Choosing and managing performance metrics • Analytics and analytical applications • The high-performing data warehouse • New delivery models: open-source BI

and BI as a service • Trends in information infrastructure and

enterprise information management • Data quality and data integration convergence • Business activity monitoring and the rise

of process-driven BI • BI justification and business value • BI market trends and vendor evaluations • New Enterprise 2.0 and enterprise search trends

Hot topics

John E. Van Decker Vice President Gartner Research

Bill Hostmann Vice President and Distinguished Analyst Gartner Research

Discover how to enable growth and improve efficiency, risk management and compliance by creating a single view of your customers, products and suppliers. At the Gartner Master Data Management Summit you’ll learn how to: • Create a successful MDM program. • Persuade the business to take a leadership role. • Choose the right software vendor based on the latest updates. • See through vendor and technology hype. • Generate and demonstrate measurable ROI by taking control of your

master data. • Meet regulatory compliance and risk management needs. • Reduce or optimize costs and increase efficiency through improved

business process, reporting and analysis.

It’s a wrap for 2010! Go online for highlights!Hold the date for next year’s Master Data Management Summit and make plans to register in advance: May 4 – 6, 2011 • Hyatt Regency Century Plaza • Los Angeles, CA For the latest details and 2010 event highlights, visit gartner.com/us/mdm.

Who should attend? • IT senior executives (CIO, vice president) • IT managers involved in master data management • Master data management, customer data integration, personal

information managers and project/program managers • Business executives seeking a single view of the customer,

product, supplier and location • Business application managers: CRM, SCM, ERP, product life cycle

managers and procurement managers• Information managers and architects • Data managers and architects • ERP, CRM and SCM architects • Data and data model architects • Enterprise and solution architects • Application development and integration managers • Business intelligence and information management leaders • Business analysts, systems analysts

• Multidata domain MDM• MDM vision and strategy• MDM implementation styles• Measurement and performance management• Organizing and governing MDM• Customer data• Product data• Data warehousing and data quality• Enterprise information architecture• Enterprise information management• Service-oriented architecture and master

data management• Metadata management• MDM market trends

Hot topics

John Radcliffe Vice President Gartner Research

Andrew White Vice President Gartner Research

Business Intelligence SummitApril 12 – 14 • Las Vegas, NV • gartner.com/us/bi

Master Data Management SummitApril 14 – 16 • Las Vegas, NV • gartner.com/us/mdm

BUSINESS INTELLIGENCE & INFORMATION MANAGEMENT

Excellent opportunity to learn what’s going on across all industries and what’s emerging in BI.

BUSINESS INTELLIGENCE & INFORMATION MANAGEMENT

Conference co-chairs Conference co-chairs

Great source of information around best practices and the analysts’ perspective of what is coming.

By 2013, MDM will reduce data redundancy in organizations, resulting in an 80% cost savings in managing redundant data.

For more information about upcoming Gartner events, visit gartner.com/events or call 1 866 405 2511.


2010’s only Gartner BPM Summit in the U.S.: two-and-a-half days in which our BPM analyst team will intensively explore every facet of BPM, from organizational challenges and communication to application strategy and agile software development.

It’s a wrap for 2010! Go online for highlights!Hold the date for next year’s Business Process Management Summit and make plans to register in advance: April 27 – 29, 2011 • Baltimore Marriott Waterfront • Baltimore, MD For the latest details and 2010 event highlights, visit gartner.com/us/bpm.

Who should attend? IT and business executives leading BI and performance management, and information management initiatives such as:• Business strategists, planners, IT and business executives• Business and systems analysts• Chief process officers and BPM project managers• Business process owners• Strategy, operations, finance and compliance leaders• Quality management and quality assurance officers• HR and change management executives• Enterprise architects• Sales operations, marketing, customer relations executives

• People and change management• Pattern-Based Strategy • BPM and cloud computing • BPM and applications strategy• Complex event processing • Optimization and simulation • Going enterprisewide with BPM • Unstructured processes • Tying patterns to near-real-time agility

Hot topics

Elise Olding Director Gartner Research

Business Process Management Summit March 22 – 24 • Las Vegas, NV • gartner.com/us/bpm

BUSINESS PROCESS IMPROVEMENT

Conference chair Gartner CIO Leadership Forum is an executive-only program designed to explore critical business, technology and leadership strategies. This exclusive event was created with direct input from more than 1,000 top CIOs.

With attendance limited to a select group of CIOs from major corporations and public sector enterprises, the emphasis will be on small group discussion and debate, private consultations with analysts, and special keynotes.

In a workshop-style environment, CIOs will discover how to translate strategic direction into actionable results, achieve the innovation required for competitive business advantage and lead an organization’s transformation of its IT capabilities.

Using your peers and renowned Gartner analysts and CIO experts as a sounding board, you’ll come away with creative solutions, proven frameworks for managing change and a viable plan of action.

It’s a wrap for 2010! Go online for highlights!Hold the date for next year’s CIO Leadership Forum and make plans to register in advance. March 20 – 22, 2011 • Scottsdale, AZ For the latest details and 2010 event highlights, visit gartner.com/us/cio. There’s still time to register for the 2010 Symposium/ITxpo. See details on page 4.

Who should attend? The Gartner CIO Leadership Forum is for CIOs only, which guarantees an unrivaled level of information exchange and peer interaction. To ensure this commitment to our attendees, we ask that you verify your eligibility at gartner.com/us/cio.

CIOs will discover how to:

• Deliver on expanding commitments with

declining resources.

• Identify and act on enterprise growth

opportunities.

• Anticipate changes in the global

economic climate.

• Effectively lead others in an atmosphere of

transition and uncertainty.

• Strengthen your influence in strategy and

executive decisions.

• Leverage the upturn to reshape career goals

and outcomes.

Mark P. McDonald Group Vice President Gartner Executive Programs

Diane Morello Managing Vice President Gartner Research

CIOs will discover how to:• Deliver on expanding commitments with

declining resources. • Identify and act on enterprise growth

opportunities. • Anticipate changes in the global

economic climate. • Effectively lead others in an atmosphere of

transition and uncertainty. • Strengthen their influence on strategy and

executive decisions. • Leverage the upturn to reshape career goals

and outcomes.

Hot topics

CIO Leadership ForumMarch 21 – 23 • Phoenix, AZ • gartner.com/us/cio

CIO


A great way to get educated about BPM for both IT and business.


EVENT HIGHLIGHTS EVENT HIGHLIGHTS

Maximize your experience Gartner events provide a powerful mix of Gartner research presentations, practitioner case studies, peer-to-peer roundtables and hands-on workshops that closely engage Gartner analysts and attendees.

Keynote sessions In our renowned keynote sessions, you’ll hear what today’s leading figures are thinking. Gartner analysts and invited experts will give you strategic insight, thought-provoking points of view and forward-thinking advice that will help shape your planning.

Track sessions Presented by Gartner analysts, invited guest speakers and industry presenters, these sessions offer timely and actionable advice that matches your environment and real-world needs.

Case studies Presented by user practitioners, case study sessions and panels provide detailed examples of how IT strategies have been implemented successfully, and the lessons learned from organizations about what worked and what didn’t.

Best practices workshops Workshops provide you with a small, group drill-down environment in which ideas are tested, solutions critiqued, and answers and actions to specific challenges and issues are devised.

Analyst one-on-ones Meet face-to-face with Gartner analysts for 30 minutes of personalized advice on the topic of your choice.

Analyst-user roundtables Tap into sound advice from other experienced practitioners. Facilitated by Gartner analysts, these highly interactive and informative sessions offer the chance to learn and share experiences with like-minded colleagues.

Power breakfasts Start your day with an energetic and interactive early-morning gathering with Gartner analysts and your peers— a great way to kick-start a productive day.

The Gartner EA Summit is the gathering place for new and established enterprise architects, strategists, planners and innovators. Access groundbreaking research on the approaches, tools and techniques that make EA a transformative discipline. No other conference covers so many dimensions of EA, including the latest advances, from hybrid thinking and Pattern-Based Strategy to architecting the hyperconnected enterprise from the “outside in.”

It’s a wrap for 2010! Go online for highlights!Stay tuned for details on next year’s Enterprise Architecture Summit and make plans to register in advance. For the latest details and 2010 event highlights, visit gartner.com/us/ea. There’s still time to register for a 2010 Enterprise Architecture Foundation Seminar. See details below.

Who should attend? • Enterprise architects• Application, solution, business and technical architects• IT strategy and planning heads• Business strategists and planners• CIOs and senior IT management• Software development/integration executives• Business and systems analysts• Consultants• Business innovators and IT innovation teams

Hot Topics

Philip Allega Vice President Gartner Research

Brian Burke Vice President Gartner Research

• Pattern-Based Strategy• Architecture for the hyperconnected enterprise• How to develop a portfolio of strategies• Business and IT unification• Hybrid thinking• Business value of EA• Effective EA road maps and migration plans

Hot topics

Enterprise Architecture Summit April 14 – 16 • Las Vegas, NV • gartner.com/us/ea


ENTERPRISE ARCHITECTURE

The Gartner Enterprise Architecture Foundation Seminars reinforce the basic principles and concepts of EA and its overall impact, and are designed to give you a fresh perspective on the new essentials of the rapidly evolving EA landscape, such as cloud computing and service-oriented architecture.

Who should attend? No previous EA knowledge is required. This seminar will provide an in-depth view of the basics for CIOs, senior IT management, chief architects, directors of enterprise program management, business strategists and business managers reliant on IT for success. If you’ve already begun your EA journey, it’s a valuable course on new strategies and best practices that you can apply immediately.

Bruce Robertson Vice President Gartner Research

Nicholas Gall Vice President and Distinguished Analyst Gartner Research

Enterprise Architecture Foundation SeminarsJune 23 – 24 • National Harbor, MD • gartner.com/us/epas2 November 18 – 19 • Los Angeles, CA • gartner.com/us/epas3


R. Scott Bittler Vice President Gartner Research


The newly expanded Gartner Wireless, Networking & Communications Summit is the industry’s most comprehensive enterprise communications conference, designed to help you improve productivity and generate business value with mobility, deliver on the promise of the virtualized enterprise and move forward with a unified communications strategy.

It’s a wrap for 2010! Go online for highlights!Hold the date for next year’s Wireless, Networking & Communications Summit and make plans to register in advance: May 2 – 4, 2011 • Sheraton San Diego Hotel & Marina • San Diego, CA For the latest details and 2010 event highlights, visit gartner.com/us/wireless. See the other 2010 I&O events on pages 15 and 16.

Who should attend? IT professionals concerned with:• Voice and data communications• Mobile and wireless• IT architecture and security• IT infrastructure• Network architecture• Application development• Collaboration• Outsourcing• Call centers

• Mobile applications• Mobile and remote working• Security and compliance• Unified communications• Cloud computing• Consumerization• Sourcing• Business-to-consumer mobile strategy• Context-aware computing• Network architecture for the virtual enterprise

Hot topics

Eric Paulak Managing Vice President Gartner Research

Leif-Olof Wallin Vice President Gartner Research

Wireless, Networking & Communications SummitApril 19 – 21 • San Diego, CA • gartner.com/us/wireless

IT INFRASTRUCTURE & OPERATIONS

Sign up for the Gartner Events Insider

Access complimentary research and event value all yearThe Gartner Events Insider is a monthly e-mail newsletter offering complimentary access to role-based content focused on the virtual enterprise. Each monthly newsletter showcases insight from Gartner along with industry data and best practices from Gartner Events. Special features of the newsletter include:• Complimentary Gartner research• Podcasts• Survey and poll results from peers• Webinars• Upcoming events and special offersSign up today at gartnerinfo.com/eventsinsider.

Conference co-chairs The Gartner IT Infrastructure, Operations & Management Summit covers today’s top infrastructure and operations issues and game-changing technologies, including cloud computing, virtualization, aligning infrastructure and operations to business goals and more. Improve the maturity of your technology, people and processes to deliver faster and more agile IT services at a lower cost.

Who should attend? IT professionals with responsibility for:• IT infrastructure• IT operations• The data center• Storage• IT architecture• Asset management• Facilities• Business continuity• Disaster recovery• Networking

• Virtualization• Data center modernization and consolidation• ITIL and process improvement• Cloud computing• Proving the business value of infrastructure

and operations• Backup and recovery• Hosted virtual desktops• Configuration management database (CMDB),

voice over IP (VoIP) and unified communications

Hot topics

Mike Chuba Vice President Gartner Research

David M. Coyle Vice President Gartner Research

IT Infrastructure, Operations & Management SummitJune 14 – 16 • Orlando, FL • gartner.com/us/iom



A great way to get a total immersion in the wireless and mobile outlook.


Instrumental in providing an in-depth understanding of portfolio management practices.

At the Gartner PPM & IT Governance Summit, you will learn to justify and use the right tools for PPM and IT governance. Streamline your project and applications portfolio, improve PMO value, manage expectations better, evolve PPM practices and more. You can also earn 15 PDU credits by attending the full conference.

Who should attend?• Project portfolio leaders • PMO leaders • Portfolio management leaders • IT governance executives • Program directors and managers • IT executive steering committee members • IT investment review board members • IT strategists, planners and CIOs • IT-savvy business strategists and planners • New product development managers

• The future of PPM and IT governance• Measuring and communicating the business

value of IT • Prioritizing projects • PPM and IT governance solutions evaluation• IT governance strategies• Enterprise PMO• IT investment review• IT demand management• IT resource management• Managing business change and complexity• People management and workforce issues• Independent verification and validation• Application portfolio and modernization• Business and IT collaboration and engagement

Hot topics

Michael Hanford Director Gartner Research

PPM & IT Governance SummitJune 7 – 9 • Orlando, FL • gartner.com/us/ppm

PROGRAM & PORTFOLIO MANAGEMENT

Conference chairThe Gartner Data Center Conference delivers tactics and strategies to address your hottest issues: next-stage virtualization, the impact of cloud computing, best practices in cost optimization, managing escalating energy costs, the aging infrastructure and more. We’ll focus on must-take actions to help you increase effectiveness as a data center leader.

Who should attend? IT professionals with responsibility for:• IT infrastructure• IT operations• The data center• Storage• IT architecture• Asset management• Facilities• Business continuity• Disaster recovery• Networking

• Next-stage virtualization• Cloud computing• Storage trends• Cost optimization• IT operations• Hosted virtual desktops• Managing energy costs

Hot topics

Mike Chuba Vice President Gartner Research

John R. Phelps Vice President Gartner Research

Data Center ConferenceDecember 6 – 9 • Las Vegas, NV • gartner.com/us/datacenter • Early-bird deadline: October 11



Great resource to tap into industry trends, hear expert opinions and get long-term insight.

Very informative, unbiased. Love the case studies and the workshops!


The new Gartner Security & Risk Management Summit is the premier conference and meeting place for IT and business executives responsible for creating, implementing and managing a proactive and comprehensive IT strategy for information security, risk management, compliance and business continuity management, IT disaster recovery and business resiliency.

This industry-defining event featuring an all-new agenda is built on four in-depth programs:• CISO • IT Security• Business Continuity Management • Risk Management and Compliance

In addition to updates on breaking trends, best practices and the latest technologies, this year’s conference features a significant amount of yet-to-be presented research covering today’s hottest topics from network and infrastructure security to cloud computing, security as a service, sourcing, compliance, e-discovery, privacy, and identity and access management. Plus, earn valuable CPE credits just by attending.

Who should attend?• Chief security, risk, compliance, process and technology officers• Corporate governance officers• IT vice presidents and directors• Governance, risk, compliance and privacy executives• Senior business executives• General counsel• Finance, audit, legal risk and compliance regulators• Enterprise and operational risk managers• Continuity of operations• Crisis/emergency management• Disaster recovery• IT infrastructure, network and operations• Application development• Anyone involved in enterprisewide security, risk management, business

continuity management or critical infrastructure protection

• Security process maturity • Advanced analytics• Next-generation vulnerabilities• Single sign-on and passwords• Data loss prevention• Secure social networking• Privacy protection tools• User provisioning and identity management• Recovery plan management• Server virtualization • Crisis and incident management • Data center recovery sourcing• E-discovery and legal risk• Regulatory compliance • SaaS, the cloud, risk

Hot topics

Vic Wheatman Managing Vice President Gartner Research

Security & Risk Management Summit June 21 – 23 • National Harbor, MD (Washington, D.C. area) • gartner.com/us/risk

SECURITY & RISK MANAGEMENT

F. Christian Byrnes Managing Vice President Gartner Research

Conference co-chairs Security activity monitoring was named one of the top 10 strategic technologies for 2010. We’ll dig deep into this topic, and others crucial to your business, at the Gartner Identity & Access Management Summit. Get an in-depth look at major trends influencing IAM, including a new era of threats, cloud architecture, data loss prevention, fraud detection and more. You’ll find help with user provisioning, user-centric identity, password management and single sign-on solutions, IAM project and role management—all arranged to match the maturity level of your IAM program. Plus, earn valuable CPE credits just by attending.

Who should attend?• CISOs, CSOs and their teams • CIOs and other IT executives • Vice presidents, directors and managers of information security • Network security executives and directors • IT/IS directors and managers • Enterprise architects and planners • E-commerce executives • Finance executives and risk managers

• Cloud-based IAM• Authentication• Entitlements management• Identity intelligence• Single sign-on• User provisioning• Password management• IAM governance• IAM as a service• Role management• Fine-grained authorization• IAM project management• Trusted portable personalities• IAM and virtualization

Hot topics

Ray Wagner Managing Vice President Gartner Research

Identity & Access Management SummitNovember 15 – 16 • San Diego, CA • gartner.com/us/iam • Early-bird deadline: September 22

Gregg Kreizman Director Gartner Research

SECURITY & RISK MANAGEMENT


Good mix of analysts’ thoughts, vendors’ solutions and customer case studies.


The Gartner IT Financial, Procurement & Asset Management Summit focuses on our IT asset management content, as well as the tools and technologies that are increasingly strategic to the IT asset management discipline: procurement, financial management and ROI among others.

Who should attend?IT professionals involved in any phase of asset management, including:• IT financial managers • Procurement managers • Financial managers • IT controllers • IT CFOs • CIOs interested in IT financial dynamics • Technology managers with budgetary responsibility • Financial management of IT

• Asset management• IT procurement• Vendor risk management• E-sourcing

Hot topics

William R. Snyder Vice President Gartner Research

IT Financial, Procurement & Asset Management SummitNovember 17 – 19 • San Diego, CA • gartner.com/us/itam • Early-bird deadline: September 24

• Asset managers • Managers working in resource budgeting, finance, software

licensing, contract negotiations, service management or strategic planning

• Procurement specialists • Negotiating staff • Contract administrators and legal staff • Vendors involved in IT asset management tools and services

What you need to do today to ensure that your outsourcing initiatives endure for tomorrow. Find the right balance between optimizing costs and improving performance. Ensure that your IT outsourcing business process outsourcing (BPO) and global sourcing initiatives continue to take the best direction in tumultuous times.

Who should attend?The Gartner Outsourcing & Vendor Management Summit provides the fullest coverage on outsourcing today. A must-attend for business and IT management involved in their organization’s sourcing activities.• Government: Learn more about shared-service successes and key

offerings for the public sector.• Financial services: Discover who’s doing what and why.• Healthcare: Learn to choose the healthcare service provider that can

best provide what you need, where you need it and at a cost that offers sustainable value.

• Manufacturing: Learn how consolidation and globalization are impacting outsourcing strategies in manufacturing.

• Procurement: See why a best-buy approach may not always lead to the best business outcome.

• BPO: Get an in-depth view of the BPO market, as well as an assessment of business process utilities.

• Multisourcing• Business process outsourcing• Vendor management• Global sourcing• Alternative delivery and acquisition models (ADAM)

Hot topics

Linda R. Cohen Vice President and Distinguished Analyst Gartner Research

Outsourcing & Vendor Management SummitSeptember 14 – 16 • Orlando, FL • gartner.com/us/outsourcing • Early-bird deadline: July 20

SOURCING & VENDOR RELATIONSHIPS

Conference chair Conference chair

SOURCING & VENDOR RELATIONSHIPS

Gartner Events On Demand Take the summit home with you Increase the value of attending the summit by listening to and viewing the sessions again back home—or sharing the event with your colleagues. You can purchase all the multimedia from the entire summit for use anytime!

You’ll get access to the documentation and live audio (including Q & A sessions), synchronized with the slides, for all Gartner sessions. You’ll be able to download the MP3 and PDF files and stream the multimedia files on demand.

For more information, visit GartnerEventsOnDemand.com.

22

Summit pricing $1,795 early-bird

$2,095 standard

Bring your team and save Teams that attend a Gartner summit together gain a richer experience from the event, so we’ve designed a special package to help teams of three or more maximize their summit experience.

Team pricing

Summits• 4 for the price of 3



Symposium/ITxpo• 5 for the price of 4



To register a team, please e-mail [email protected] or contact your Gartner account manager. Please note that teams must be registered at the same time and we can only guarantee availability of team benefits if the team is registered at least three weeks in advance of the event.

Gartner event tickets We accept one Gartner conference ticket as a full payment for any Gartner summit. If you are a client with questions about tickets, please contact your sales representative.

Three easy ways to registerWeb: gartner.com/eventsPhone: 1 866 405 2511 E-mail: [email protected]

Gartner acquires two companies In December 2009, Gartner acquired two companies, both leaders in their respective markets: AMR Research, the leading authority on global supply chain and its supporting technologies, and Burton Group, the leading provider of practical, in-depth advice for frontline IT professionals. Through the subsequent expansion of our product offerings and our events portfolio, these acquisitions not only increase the value we can provide our clients, but enable a new range of clients to access the depth and breadth of Gartner research and insight.

Note the following events added to our 2010 Gartner Events Calendar:Burton Group Catalyst Conference: Visionary industry trends and analysis for frontline IT professionals

AMR Research Supply Chain Executive Conferences: Strategic insights for supply chain professionals

REGISTRATION

Symposium pricing $3,295 early-bird

$3,695 standard

June 21 – 24July 26 – 30

Prague, Czech RepublicSan Diego, CA

Burton Group Catalyst Conference Burton Group Catalyst Conference

AMR Supply Chain Executive ConferenceAMR Research Healthcare Exchange AMR Research Sustainability Exchange

June 2 – 4NovemberNovember

Scottsdale, AZBoston, MABoston, MA

Symposium/ITxpo Technology in actionITxpo is a signature feature of the Symposium brand. More than 400 of the world’s leading IT solution providers use it as a customer engagement platform. For attendees, ITxpo provides direct access to the technologies and solutions they learn about in the conference sessions, and an opportunity to look for the solution providers most able to meet their needs. To deliver even more value, ITxpo includes new features in response to attendees’ requests for product road map sessions from senior vendor executives, hands-on interaction with the latest technologies and case study insight into technology deployment approaches by their peers.

Summit EventsThe Solution Showcase at Gartner Summits is where the most important companies in each technology marketplace present their solutions in real time to IT role leaders. For attendees, the Solution Showcase presents an in-depth look at the unique products and services discussed in track sessions.

Features include: • Learning Labs• Magic Quadrant Sessions• One-on-One Sponsor Meetings• Theaters• Solution Provider Sessions• Cool Vendors• Emerging Technologies• Hospitality Events

For more information about sponsoring a Gartner event, call 1 800 356 4740 or e-mail: [email protected].

Exhibit and sponsorshipopportunities

Visit gartner.com/events for a full listing of our global events or call 1 866 405 2511.

SympoSium/iTxpo The World’s Most Important Gathering of CIOs and Senior IT Executives

Symposium/ITxpoSymposium/ITxpoSymposium/ITxpo Symposium/ITxpoSymposium/ITxpo

SummiT EvEnTS Gartner Summits focus on specific topics, technologies and industries that are top-of-mind.

Portals, Content & Collaboration SummitCIO Leadership ForumBusiness Process Management SummitBusiness Intelligence SummitMaster Data Management SummitEnterprise Architecture SummitWireless, Networking & Communications SummitPPM & IT Governance SummitIT Infrastructure, Operations & Management SummitSecurity & Risk Management Summit* Customer 360 SummitOutsourcing & Vendor Management SummitIdentity & Access Management SummitApplication Architecture, Development & Integration SummitIT Financial, Procurement & Asset Management SummitData Center Conference

Business Intelligence SummitBusiness Process Management SummitIdentity & Access Management SummitCustomer Relationship Management SummitCIO Leadership ForumEnterprise Architecture SummitSOA & Application Development and Integration SummitPPM & IT Governance SummitPortals, Content & Collaboration SummitOutsourcing & IT Services SummitInformation Security SummitData Center Summit

Enterprise Integration SummitEnterprise Integration SummitOutsourcing Summit The Future of IT ConferenceThe Future of IT ConferenceThe Future of IT Conference

Business Intelligence & Information Management SummitInfrastructure, Operations & Data Center SummitService-Oriented Architecture & Application Development and Integration SummitIndia CIO Summit

IT Infrastructure & Data Center SummitSourcing SummitApplication & Architecture SummitBusiness Intelligence & Information Management Summit

Enterprise Architecture Foundation SeminarEnterprise Architecture Foundation SeminarEnterprise Architecture Foundation SeminarEnterprise Architecture Foundation SeminarEnterprise Architecture Foundation Seminar

Gartner has acquired AMR Research, the leading authority on global supply chain and its supporting technologies, and Burton Group, the leading provider of practical, in-depth advice for frontline IT professionals.

Burton Group Catalyst Conference Burton Group Catalyst Conference

AMR Supply Chain Executive ConferenceAMR Research Healthcare Exchange AMR Research Sustainability Exchange

September 14 – 16October 17 – 21October 25 – 27November 8 – 11November 16 – 18

March 9 – 11March 21 – 23March 22 – 24April 12 – 14April 14 – 16April 14 – 16April 19 – 21June 7 – 9June 14 – 16June 21 – 23June 28 – 30September 14 – 16November 15 – 16November 15 – 17November 17 – 19December 6 – 9

February 1 – 2March 1 – 2March 3 – 4March 16 – 17April 27 – 28May 17 – 18June 14 – 15June 16 – 17September 15 – 16September 20 – 21September 22 – 23November 22 – 23

April 13 – 14April 21 – 22June 8 – 9September 7September 22 – 23October 5 – 7

March 2 – 3March 24 – 25July 28 – 29November 23 – 24

April 20 – 21May 30 – June 1July 12 – 13July 14

April 12 – 13June 23 – 24September 27 – 28November 18 – 19December 1 – 2

June 21 – 24July 26 – 30

June 2 – 4NovemberNovember

São Paulo, BrazilOrlando, FLTokyo, JapanCannes, FranceSydney, Australia

Baltimore, MDPhoenix, AZLas Vegas, NVLas Vegas, NVLas Vegas, NVLas Vegas, NVSan Diego, CAOrlando, FLOrlando, FLNational Harbor, MDLos Angeles, CAOrlando, FLSan Diego, CALos Angeles, CASan Diego, CALas Vegas, NV

London, UKLondon, UKLondon, UKLondon, UKLondon, UKLondon, UKLondon, UKLondon, UKLondon, UKLondon, UKLondon, UKLondon, UK

São Paulo, BrazilMexico City, MexicoSão Paulo, BrazilLima, PeruBuenos Aires, ArgentinaMexico City, Mexico

Sydney, AustraliaSydney, AustraliaSydney, AustraliaMumbai, India

Tokyo, JapanTokyo, JapanTokyo, JapanTokyo, Japan

Las Vegas, NVNational Harbor, MDLondon, UKLos Angeles, CALondon, UK

Prague, Czech RepublicSan Diego, CA

Scottsdale, AZBoston, MABoston, MA

*The 2009 Business Continuity Management, Risk Management & Compliance and Information Security summits are included within this event.

© 2010 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. ITxpo is a trademark of Gartner, Inc. or its affiliates. For more information, e-mail [email protected] or visit gartner.com.

2010 GARTNER EVENTS SNAPSHOTAs of March 30, 2010, and subject to change

Gartner Seminars

Global

North America

EMEA

Latin America

APAC

Japan

October 17 – 21Orlando, Floridagartner.com/us/symposium

Priority code:

56 Top Gallant Road, P.O. Box 10212 Stamford, CT 06904-2212

For more information about upcoming Gartner events, visit gartner.com/events or call 1 866 405 2511.

3 easy ways to registerWeb: gartner.com/eventsPhone: 1 866 405 2511 E-mail: [email protected]

PresortedStandard

U.S. PostagePAID

Gartner

Celebrating 20 years of Gartner Symposium/ITxpo

• 350+ analyst-led sessions, workshops, how-to clinics, roundtables and more

• The CIO Program concentrating on the issues, decisions, needs and actions of the CIO

• Immediately actionable take-aways for eight additional IT leadership roles

• Mastermind Interview Keynotes with Steve Ballmer, CEO, Microsoft Corporation, Marc Benioff, Chairman and CEO, Salesforce.com and John Chambers, Chairman and CEO, Cisco

• The ITxpo show floor with hundreds of top solution providers and exciting startups

…and so much more!

learn more at gartner.com/us/symposium.

The World’s MosT IMPorTANT GATherING oF CIos ANd seNIor IT exeCuTIves

© 2010 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. ITxpo is a trademark of Gartner, Inc. or its affiliates. For more information, e-mail [email protected] or visit gartner.com.

Documents

2010 · Gartner events give senior IT and business executives ... For the latest details and 2010 event highlights, ... business executives and CRM project managers