2010 Asia-Pacific and China IRGR Presentation

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    IR Global Rankings EventBeijing March 30, 2010

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    IR Global Rankings2010 Summary

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    IR Global Rankings

    3

    Created in 1999 (currently the 12th edition)

    More than 1000 companies evaluated and ranked

    Evaluations based on technical methodology; conducted by experiencedInvestor Relations professionals and independently reviewed priordisclose

    Participants can choose to receive an individual feedback report with the

    key findings. An individual conf call is held to review any questions.

    BriefOverview

    Supporting

    Entities

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    Ranking Categories

    4

    IR WebsiteOnline Annual

    ReportFinancial

    DisclosureCorporate

    GovernanceInvestors

    Choice

    Evaluation

    Content

    Design &

    Navigability

    Interactivity

    Technology &Data Handling

    Timeliness

    Evaluation

    Content

    Design &

    Navigability

    Interactivity

    Technology &Data Handling

    Evaluation

    Operating

    Information

    Financial

    Statements (IS,

    BS, CF)

    Guidance

    Conference Calls

    Exemplary

    Disclosure

    Evaluation

    Remuneration

    and Performance

    Board

    Accountability

    Capital Structure

    Shareholder

    Protection

    Internal Controls

    Financial

    Disclosure

    Online Voting

    Best IR Program

    Best IR Officer

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    Sample of an IRGR Evaluation Spreadsheet

    5

    Content

    Design&Naviga

    bility

    VisibilityofIRWebsitevs.OtherSections

    LinktoIRHomepageinEnglishonFirstPage

    Navigability

    CompanyhasaS

    pecificIRMenu

    AllSectionofIRM

    enuAreSeenWithoutClicking

    DocumentsCanD

    ownloadDirectlyWithoutOpeningNewInternetExplo

    NumberofClicksNeededtoFindInformation

    Upto2ClicksforAnyInformation

    From3to4Clicks

    forAnyInformation

    LinkstoOtherSectionsoftheWebsite

    Homein"Portal"F

    ormat

    LinkstoRelatedT

    opics

    Interactivity

    Technologyand

    DataHandling

    Timeliness

    AnnualReportRe

    questDate

    ContactPerson(e

    mail,etc.)

    PackageShipping

    Date

    ContactInformatio

    n

    SitehasIRcontact(s)and/orRequestForm

    Responsiveness

    CompanysentE-mailInformingPackagewillbeSent

    PackagePostedin4BusinessDaysfromRequestDate

    PackagePostedin5-15BusinessDaysfromRequestDate

    Updates(Conside

    reinotamaxqdotempreoaoatual)

    UpdateDateInfor

    mationAvailable

    LastWebsiteUpd

    ate-LessThan1Week

    LastWebsiteUpd

    ate-LessThan2Weeks

    Total

    50,0 15,0 1,0 1,0 7,0 2,0 3,0 2,0 5,0 5,0 2,0 2,0 1,0 1,0 10,0 15,0 10,0 1,0 1,0 4,0 1,0 3,0 2,0 5,0 1,0 4,0 3,0 100,0

    23,5 13,5 1,0 1,0 5,5 2,0 1,5 2,0 5,0 5,0 2,0 2,0 1,0 1,0 5,5 6,5 8,0 5-Jan-09 relaciones. inver 1,0 1,0 3,0 1,0 - 2,0 4,0 - 4,0 3,0 57,00

    39,8 9,5 1,0 1,0 3,5 2,0 1,5 - 3,0 3,0 2,0 2,0 1,0 1,0 8,0 13,0 8,5 5-Jan-09 investor.relation 1,0 1,0 3,0 1,0 - 2,0 4,5 0,5 4,0 3,0 78,75

    36,7 14,0 1,0 1,0 6,0 1,0 3,0 2,0 5,0 5,0 2,0 2,0 1,0 1,0 6,3 11,0 8,5 5-Jan-09 1,0 1,0 3,0 3,0 - 4,5 0,5 4,0 3,0 76,40

    26,5 14,0 1,0 1,0 6,0 1,0 3,0 2,0 5,0 5,0 2,0 2,0 1,0 1,0 1,5 12,0 8,5 5-Jan-09 1,0 1,0 3,0 1,0 - 2,0 4,5 0,5 4,0 3,0 62,50

    43,0 13,0 1,0 1,0 5,0 2,0 3,0 - 5,0 5,0 2,0 2,0 1,0 1,0 8,0 13,0 9,0 5-Jan-09 [email protected] 1,0 1,0 4,0 1,0 3,0 4,0 1,0 - 3,0 86,00

    1,5 13,0 1,0 1,0 6,0 2,0 3,0 1,0 5,0 5,0 2,0 1,0 1,0 - - 2,5 4,0 1,0 1,0 - 3,0 - - 3,0 21,00

    28,5 12,0 1,0 1,0 5,0 2,0 3,0 - 5,0 5,0 2,0 1,0 1,0 - 2,3 7,5 6,0 5-Jan-09 1,0 1,0 - 5,0 1,0 4,0 3,0 56,25

    26,5 12,0 1,0 1,0 5,0 2,0 3,0 - 5,0 5,0 2,0 1,0 1,0 - 4,8 10,0 9,0 5-Jan-09 gmansur@ami l. 1,0 1,0 4,0 1,0 3,0 - 4,0 1,0 2,0 3,0 62,25

    9,5 8,0 - - 2,0 2,0 - - 5,0 5,0 2,0 1,0 1,0 - 3,3 11,0 6,0 5-Jan-09 AMPServices@ 1,0 1,0 1,0 1,0 - - 4,0 4,0 3,0 37,75

    3,0 9,0 - - 3,0 1,0 - 2,0 5,0 5,0 2,0 1,0 1,0 - - 2,0 1,0 5-Jan-09 1,0 1,0 - - - - - 15,00

    24,5 12,0 1,0 1,0 4,0 2,0 - 2,0 5,0 5,0 2,0 2,0 1,0 1,0 3,3 12,0 8,5 5-Jan-09 corporatecomm 1,0 1,0 3,0 1,0 - 2,0 4,5 0,5 4,0 3,0 60,25

    26,0 8,0 1,0 1,0 2,0 2,0 - - 3,0 3,0 2,0 2,0 1,0 1,0 8,3 13,0 8,0 5-Jan-09 1,0 1,0 3,0 3,0 - 4,0 - 4,0 3,0 63,25

    28,5 8,5 1,0 1,0 3,5 2,0 1,5 - 2,0 - 2,0 2,0 1,0 1,0 2,0 8,5 3,5 5-Jan-09 1,0 1,0 - 2,5 0,5 2,0 1,5 51,00

    8,0 8,0 1,0 1,0 3,0 2,0 - 1,0 3,0 3,0 2,0 1,0 1,0 - 2,0 11,0 5,0 8-Jan-09 1,0 1,0 - 4,0 - 4,0 3,0 34,00

    34,5 12,0 1,0 1,0 5,0 2,0 3,0 - 5,0 5,0 2,0 1,0 1,0 - 6,5 13,0 9,0 5-Jan-09 4823. flavia@br 1,0 1,0 4,0 1,0 3,0 4,0 - 4,0 3,0 75,00

    23,5 12,5 0,5 0,5 5,0 2,0 3,0 - 5,0 5,0 2,0 2,0 1,0 1,0 2,0 10,0 8,0 5-Jan-09 1,0 1,0 3,0 3,0 - 4,0 1,0 2,0 3,0 56,00

    22,0 7,0 1,0 1,0 2,0 2,0 - - 3,0 3,0 2,0 1,0 1,0 - - 9,0 5,0 5 -Jan -09 CATABOTE@B 1,0 1,0 1,0 1,0 3,0 - 2,0 3,0 43,00

    38,3 15,0 1,0 1,0 7,0 2,0 3,0 2,0 5,0 5,0 2,0 2,0 1,0 1,0 8,5 11,0 5,5 5-Jan-09 1,0 1,0 - 4,5 0,5 4,0 3,0 78,25

    43,5 10,0 1,0 1,0 2,0 2,0 - - 5,0 5,0 2,0 2,0 1,0 1,0 7,5 14,0 9,0 5-Jan-09 1,0 1,0 3,0 - 3,0 - 5,0 1,0 4,0 3,0 84,00

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    The IR Global Rankings Cycle

    6

    IRGRRegistration

    Period

    Evaluation

    Process

    AwardCeremonies

    Best Practices& Feedback

    Reports

    ConferenceCalls

    BenchmarkReport

    Enhanced IRPrograms

    Revision andUpdate of

    IRGR

    The IR Global Rankings: an ongoing, year-round process for

    both Participants and the Rankings team

    ContinuousImprovement

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    Key IR Global Ranking Points

    7

    A TrueGlobal

    Ranking

    UniqueEvaluation

    Method andRanking System

    Transparency

    IndividualFeedback

    ReportsGlobal Benchmark

    Comparisons

    Recognition

    What Makes IR Global Rankings Unique?

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    Summary of the 2010 Edition

    8

    503 Participants from 35 countries and 10 industries

    5 Global Ceremonies: Amsterdam, Taipei, Beijing, New York and So Paulo

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    Breakdown of Participants per Region

    9

    Asia/Pacific

    & Africa

    19%

    Europe

    25%

    North

    America

    20%

    Latin

    America

    36%

    2009 Edition

    163 companies from 32 countries

    Europe

    26%

    North

    America

    21%

    Latin

    America

    34%

    Asia/Pacific

    18%

    Africa

    1%

    2010 Edition

    503 companies from 35 countries

    Africa

    1%

    Asia/Pacific

    37%

    Europe23%

    LatinAmerica

    19%

    NorthAmerica

    20%

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    7%

    9%

    8%

    15%

    9%

    15%

    7%

    17%

    8%

    5%

    Basic Materials

    Consumer Goods

    Consumer Services

    Financial Institutions

    Health Care

    Industrials

    Oil & Gas

    Technology

    Telecommunications

    Utilities

    2010 Registered Companies by

    Industry

    9%

    8%

    5%

    17%

    8%

    17%

    7%

    10%

    12%

    7%

    Basic Materials

    Consumer Goods

    Consumer Services

    Financials

    Health Care

    Industrials

    Oil & Gas

    Technology

    Telecommunications

    Utilities

    2009 Registered Companies by

    Industry

    Breakdown of Participants per Industry

    10

    2009 Edition

    163 companies from 32 countries

    2010 Edition

    503 companies from 35 countries

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    IR Global Rankings 2010Main Trends

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    2010 IRGR Highlights

    Risk Perception

    More questioning from investors and analysts;

    Increased demand for information.

    12

    FOCUS: IR Productivity and Efficiency

    The Scenario: Aftermath of the Crisis

    IR Budget

    Tightening budgets;

    Need to deliver results on limited resources.

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    2010 IRGR Highlights

    Content Disclosure of Corporate Governance information;

    Investor Days / Meetings information;

    Audio and transcripts of conference calls.

    13

    FOCUS: IR Productivity and Efficiency

    Differentiate from others through detailed content

    64%51%

    69% 66% 64%

    46%35%

    55% 60% 54%

    Afr ica Asia/Pac ific Europe Latin

    America

    North

    America

    Content

    2 010 20 09

    86%77%

    92%83%

    92%

    63% 61%

    79%71% 75%

    Afric a Asia/Pac ific Eur ope L atin

    America

    North

    America

    Corporate Governance

    2010 2009

    Aftermath of the crisis: improve content

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    Shinsei Bank

    www.shinseibank.com/investors/en/ir/

    2010 IRGR Highlights

    14

    Not onlywhat, but

    HOW it is

    structured.

    Describe roles and

    responsibilities.

    Corporate Governance Information

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    METRO AG

    www.metrogroup.de

    2010 IRGR Highlights

    Complete and thorough

    information: bio, term of

    office, fields of

    responsibility .

    15

    Corporate Governance Information

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    2010 IRGR Highlights

    Earnings Release in

    (html/pdf); Financials

    (html/excel); ConferenceCalls Presentations

    (pdf/links to webcasts) .

    Nexen

    www.nexeninc.com

    Special section forInvestors Day: all

    presentations, webcasts

    and transcripts.

    16

    Quarterly Calls & Investors Days

    http://www.nexeninc.com/http://www.nexeninc.com/
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    Interactivity Financial data in downloadable Excel format;

    Social networks, Web 2.0.

    2010 IRGR Highlights

    17

    43%33%

    54% 56%70%

    34%25%

    44%51%

    64%

    A fr ic a Asia/Pac ific Eur ope L atin

    America

    North

    America

    Interactivity

    2010 2009

    0%

    22%

    14%

    19%

    27%

    0%

    8%11%

    7%

    13%

    Afr ica Asia/Pacific Europe Latin America North

    America

    Web 2.0 / Social Media

    2010 2009

    FOCUS: IR Productivity and Efficiency

    Facilitate the access to / distribution of existing info

    Back to basics: implement simple features

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    2010 IRGR Highlights

    18

    Event Centric Charts, Downloadable Files

    METRO AG

    www.metrogroup.de

    Event-centric charts, with

    comparisons with main

    indexes, peers in

    downloadable files.

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    2010 IRGR Highlights

    Social Bookmarking:

    linking to main/most

    popular social networks

    available.

    19

    Social Networks

    METRO AG

    www.metrogroup.de

    Next steps: not only which network to use,

    but how content should be

    presented/posted/monitored.

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    Highlights ASIA

    20

    Asian Websites: Opportunities for Improvement

    26

    50

    9

    15

    3

    10

    8

    15

    6

    10

    Asia Performance Total

    Timeliness = 5 out of 10

    Technology and Data Handling = 8 out of 15

    Interactivity = 3 out of 10

    Design & Navigability = 9 out of 15

    Content = 26 out of 50

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    Room for improvement in content

    investment message; comments on industry;

    corporate governance practices;

    debt Information;

    outlook;

    slide presentations;

    earnings;

    annual reports;

    press releases;

    regulatory filings.25%

    18%

    45%

    60%64%

    Africa Asia/Pacific Europe LatinAmerica

    NorthAmerica

    Income Statement and BalanceSheet (Complete Version)

    56%

    34%

    62% 59%54%

    Africa Asia/Pacific Europe LatinAmerica

    NorthAmerica

    Content

    Highlights ASIA

    21

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    Highlights ASIA

    22

    China x Asia/Pacific

    57%

    35%

    66%

    China Taiwan Asia/Pacific

    Corporate Governance

    70%

    84%

    65%

    China Taiwan Asia/Pacific

    Financial Disclosure

    38%42%

    72%

    China Taiwan Asia/Pacific

    Presentations/Charts

    3%

    5%

    13%

    China Taiwan Asia/Pacific

    Guidance / Outlook

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    Bursa Malaysia Berhad

    www.bursamalaysia.com

    2010 IRGR Highlights

    Visual data: graphs going

    along donwloadable data.

    23

    Financial Data (1)

    Complete financial data & other info in anorganized simple table.

    AmBev

    www.ambev-ir.com

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    Del Monte Foods Company

    http://investors.delmonte.com/

    2010 IRGR Highlights

    Simple and clear info

    about each committeesmembers.

    24

    Financial Data (2) and Corporate Governance

    Top notch interactivity in financial

    fundamentals section.

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    K+S Aktiengesellschaft

    http://www.k-plus-s.com/en/ir/

    2010 IRGR Highlights

    Investors Fact Book: easy

    to find, interactive

    investors kit.

    25

    Financial Data (3)

    Debt and other Balance Sheet infobreakdown and evolution

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    IRGR Scores x P/E x Mkt.Cap

    26

    1

    2

    3

    4

    5

    -

    5,0

    10,0

    15,0

    20,0

    25,0

    65,00 70,00 75,00 80,00 85,00

    Trailing

    P/E

    IRGR Score - Website

    Health Care

    1

    2

    34

    5

    -

    5,0

    10,0

    15,0

    20,0

    25,0

    30,0

    35,0

    68,0 70,0 72,0 74,0 76,0 78,0 80,0 82,0

    Trailing

    P/E

    IRGR Score - Website

    Technology

    12

    3

    4

    5

    -

    2,0

    4,0

    6,0

    8,0

    10,0

    12,0

    14,0

    16,0

    18,0

    67,0 68,0 69,0 70,0 71,0 72,0 73,0

    Trailing

    P/E

    IRGR Score - Website

    Utilities

    Mkt Cap

    Source: Bloomberg, March 2010

    Small caps, even with smaller budgets,

    can put together an efficient IRProgram with solid results;

    Global standards convergence is likely

    to prevail over regional or industry

    characteristics.

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    Questions & Answers

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    AppendixKey Technical Criteria For IRGR 2010

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    IR Website Ranking

    29

    Categories for IR Website

    ContentDesign &

    NavigabilityInteractivity

    Technology &Data Handling

    Timeliness

    Technical evaluations revised by technical independent committee

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    IR Website Ranking

    30

    ContentDesign &

    NavigabilityInteractivity

    Technology &Data Handling

    Timeliness

    Investment &

    strategy messages

    Corporate

    governance

    Corporate

    responsibility

    Industry highlight

    Filings & releases

    Equity research

    guidance

    Remember the

    rule: less is more

    Information

    intuitively found

    Number of clicks

    necessary

    Updated event

    calendar and

    FAQ

    Spreadsheet

    downloads

    Interactive price

    charts

    E-mail alerts

    Use of webcasts,

    podcasts, RSS

    Mobile access

    Search tool

    Site map or site

    tracking

    Contact details

    for IR team

    Update status

    of sections

    Key Themes and Tools Considered for IR Website

    50% 15% 10% 15% 10%

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    Financial Disclosure Ranking

    31

    Technical evaluations revised by technical independent committee

    Financial Disclosure

    OperatingInformation

    IncomeStatement

    BalanceSheet

    Cash FlowStatement

    GuidanceConference

    CallsExemplaryDisclosure

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    Financial Disclosure Ranking

    32

    OperatingInformation

    Financial Statements(BS, IS, CF)

    GuidanceConference

    Call

    Relevant data

    such as volumes,

    prices, market

    shares, etc.

    Presence of

    summary tables

    to facilitate

    viewing

    Complete and

    detailed financial

    statements

    MD&A reporting is

    recommended with

    detailed

    explanations for

    financial results

    Easy to find

    Updated

    Changes or

    buildup of

    trends

    Guidance for

    operating datais also helpful

    Actual earnings

    conference calls

    Transcripts and

    earnings

    presentation

    Key Themes and Tools Considered for Financial Disclosure

    15% 60% 10% 5%

    ExemplaryDisclosure

    Equitable

    treatment in

    reporting

    Conference calls

    and supporting

    materials

    IFRS and

    USGAAP

    10%

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    Corporate Governance Ranking

    33

    Technical evaluations revised by technical independent committee

    Corporate Governance

    Remuneration

    &

    Performance

    Board

    Accountability

    Financial

    Statements &

    Disclosure

    Capital

    Structure

    Shareholder

    Protection

    Shareholder

    Meetings

    Internal

    Control

    Mechanisms

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    Corporate Governance Ranking

    34

    Key Themes and Tools Considered for Corporate Governance

    Remuneration&

    Performance

    BoardAccountability

    CapitalStructure

    Shareholderprotection &Shareholder

    meetings

    Internal Control

    Mechanisms

    Formal

    evaluation/com

    pensation for

    executive

    officers

    Policies that tie

    management

    compensationto performance

    indicators

    Board

    composition /

    independent

    board members

    Committees

    and charters

    Succession plan

    Capital held by

    the controlling

    group and free

    float

    Policies for

    mandatory

    offerings

    Policiesregarding share

    classes and

    voting rights

    Tag-along

    minority

    shareholders

    Policies that

    regulate cross-

    shareholding

    Proxy voting at

    shareholders

    meetings

    Disclosure of

    Policies for

    related-party

    transactions

    Dividend policy

    Nomination

    committee

    29.5% 7.5% 25.5% 17% 15.5%

    Financial

    Statements &

    Disclosure

    IFRS and USGAAP

    Policy of

    providing

    detailed

    financial

    statements.

    5%

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    Categories: Best IR Program & Best IR Officer

    Online Voting Period: November 16, 2009 to December 16,

    2009

    Voting Channels: IR websites (through a specific Investors

    Choice banner) and the IR Global Rankings homepage

    Investors Choice Ranking

    35

    Votes counting and validation revised by KPMG

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    Individual Feedback and Best Practices Report

    Participants who choose to acquire the individual feedback report

    will receive suggestions for improvements where applicable, as wellas a benchmark report with key best practices and examples to

    follow for each category

    36