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Lajf z Activio
Danone SloveniaDecember 2010
Doubling Activia drink with help of Facebook
Danone SloveniaSummer 2010
Context & Objective
• Context– Drinks market stable and very important in Slovenia (51% volume; 46% value)– Activia drink has low MS (In March 2010 1,9% vol & 2,8% val) in drinks market– Activia yogurt has much higher MS (In March 2010 13,8% vol & 18,0% val) in spoonable
market– Activia brand consumed by mid-aged women with digestive issues– Competitive drink brands consumed by younger business (SoB)
•Business Objective: –Penetration in younger TG
•Communication Objective: –Young image of Activia drink / relevance
•Target–W20-30; single, urban, active, fashionable
Implementation
Shelf impact
Portfolio
300 g
+
Price
Below 1€
POSM
• Tasting• Advertizing• Sampling• Word of mouth
•Sampling
BTL
Internet
•Activia blog•FB Fan page•FB Advertizing
Activia drink: refreshing snack for
active people
TVRelaunch TVC 12s… …with FB tag 5s
2000 GRPs
Number of fans increases with every FB activity
Make your
T-shirt
Activate yourself challenge! Vote & win!
Summer period(daily posts)
Make your Activia t-shirt challenge – 1.500 fans
Activate yourself challenge – 3.800 fans
Fans became Activia ambasadors
Winner became Activia blogger
Vote why you eat Activia…(taste or benefit)
… and win prizes
Vote & win – 11.000 fans
…third biggest absolute
Number of fans
29.879
23.697
10.8947.820 7.239
5.169 4.2022.178 1.842
0
5.000
10.000
15.000
20.000
25.000
30.000
35.000
CHILE ITALY SLOVENIA SLOVAKIA CZECH REP. FRANCE TUNISIA AUSTRIA ARGENTINA
Fans as % of population
0,53%
0,17% 0,14%0,07% 0,04% 0,04% 0,03% 0,01% 0,00%
0,00%
0,10%
0,20%
0,30%
0,40%
0,50%
0,60%
SLOVENIA CHILE SLOVAKIA CZECH REP. TUNISIA ITALY AUSTRIA FRANCE ARGENTINA
…biggest fan page per capita
Activia fan page results
Activia drink volume and share development
33 31 2935
43
58 6155 54 53
2,32,0 1,9
2,22,6
3,4 3,3 3,3 3,2 3,4
0
10
20
30
40
50
60
70
Jan Feb Mar Apr Maj Jun Jul Avg Sep Okt
tons
0,0
1,0
2,0
3,0
4,0
5,0
6,0
% s
hare
Sales volume Drinks vol. share
Vol.+110%
Share+79%
Activia drink market results
Results – Drinks campaign 2010
Activiatotal
Activiayogurt
ActiviaDrink
Learning: Do’s & Don’t
• Do– Use FB to engage younger TG– Link FB to the full 360 support– Start with FB advertizing to get first
critical mass of fans– Let your fans engage their frands
to become new fans– Use simple FB prize winning games
with many small, a few medium and one big prize
• Don’t– Use too demanding challenges– Duplicate your web site on FB– Only entertain fans– Only push your sales
• Next Steps– Working on quality of engagement on facebook, rather then further increasing number of
fans
…visit us on:http://www.facebook.com/activia.siwww.activia.si …or contact us on:Alan ŠćuricBrand ManagerDanone Slovenija, Dunajska c. 156, 1000 LjubljanaTelefon: +386 1 563 61 78Mobilni telefon : +386 51 64 99 [email protected]
Thank you! ?If you want to know more…