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Middle Georgia & the CSRA Annual Report 2009-2010

2009-2010 Goodwill Annual Report

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2009-10 Goodwill Annual Report

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Page 1: 2009-2010 Goodwill Annual Report

Middle Georgia & the CSRA

Annual Report 2009-2010

Page 2: 2009-2010 Goodwill Annual Report

Sister Mary Rosina Bayliss, R.S.M.Retired (Mt de Sales Academy)

Patrick G. Blanchard(Chair)

First Bank of Georgia

Kathleen B. BowdenMacon-Bibb County Industrial Authority

Davenport BrukerSanford, Bruker, & Banks

Dr. John C. David(Treasurer)

Daviron Healthcare

Stephen Denton, Jr.(Secretary)

Archadeck of Central Georgia

Anderson B. JonesM.B. Jones Oil Co. Inc; Town &

Country Gas Inc.

Charles E. KnoxMorgan Keegan & Co.

Leland M. MalchowNimmons & Malchow

Robbin W. Morton(Past Chair)

Secure Health Plans of Georgia, LLC

Dr. James PuryearRetired (Medical College of Georgia)

Robert A. B. ReichertMayor, City of Macon

Ecleamus L. RicksRetired (Macon-Bibb county Health Department)

Raymond H. Smith, Jr.(Vice Chair)

Smith, Brown, and Groover, Inc.

Dr. George N. SnellingSnelling Properties LLP

Brother StewartBibb Distributing Company

James K. Stiff(President & CEO)

Goodwill Industries Middle Georgiaand the CSRA

Fred “Cab” Stitt(Vice Chair)

Portable Services, Inc.

Dr. Kraig WangsnesCardiovascular Associates of Augusta

James K. StiffPresident/CEO

David BeckerChief Operating Officer

Tim LigonChief Financial Officer

Laine DreherVice-President of Human Resources

Keith KennedyVice-President of Mission Advancement

Jack FlowersVice-President of Contract Services

Meg Thompson-WebbDirector of Human Resources

Christine ButlerDirector of Donated Goods

LaVera ForbesDirector of Corporate University

Ivey HallDirector of Volunteer Services

Chris FinleyDirector of Quality

Johnnetta AndersonDirector of Executive Affairs

Laurie TharpeDirector of Finance

Steve SitnickDean of Hospitality Education

William DindyDean of Student Services

2010 Board of Directors

Senior Leadership Team

Our Mission

Page 3: 2009-2010 Goodwill Annual Report

Thank you for your support to “Build Goodwill” for 30 years in Middle Georgia

and fifteen years in the CSRA. Your donations, financial gifts and volunteer

investment of time and talent have built your local Goodwill into a $30 million

organization that is creating economic adrenaline in Georgia, South Carolina

and beyond. Economic energy is created every time someone develops their

God-given gifts at Goodwill and experiences the

dignity of a paycheck and a career. Last year your

support increased Goodwill’s capacity to serve the

growing unemployed and 7,824 people benefitted

from Goodwill’s ministry and 1,632 people were

placed into good jobs.

When you help build Goodwill you create respect,

confidence, dignity, self-reliance, opportunity, success

and independence in the lives of individuals emerging from poverty. As you

continue to build Goodwill’s capacity, thousands more will emerge from

dependency and move to the freedom of economic independence.

This annual report details your local Goodwill's outcomes and your return on

investment over the past fiscal year ending in June of 2010. During a most

difficult economic recession, you have helped our Goodwill grow and remain

fiscally strong. We ask you to consider the enclosed numbers and the

metrics we have used to measure success, knowing that one cannot fully

measure a human life that has been transformed with a new dignity and

self-esteem when someone discovers and develops God given riches within.

Have confidence that your ongoing support will be wisely and carefully

invested to build Goodwill's capacity to grow more educational opportunities

and complementary applied learning venues so that all our neighbors can

become self-supporting, taxpaying citizens with a career advancement objective.

In goodwill,

Patrick G. Blanchard

CommunityImpact Numbers

Economic Impact• $25,993,843* – Wagesearned by clients placedoutside of Goodwill

• $12,539,983 – Wagesearned by clients andemployees at Goodwill

• $5,186,260* – Payrolltaxes paid by employersand Goodwill

• $802,367 – Sales taxcollected by Goodwill

• $22,110,336* –Governmental publicassistance dollars saved

• $66,632,789* –Goodwill'sEconomic Impact (total ofaboveFY2010 figures)

Other AnnualSuccess Statistics• 7,907 Clients Servedby Goodwill

• 1,632 People Placedinto Employment

• 700* People onGoodwill’s Payroll

• 382,980 Material Donors

• 885,951 StoreCustomers

• 53,475 Volunteer Hours

• Built 2013 GoodwillStrategic Plan

*These numbers arebased on estimates.

James K. Stiff

Page 4: 2009-2010 Goodwill Annual Report
Page 5: 2009-2010 Goodwill Annual Report

Kenneth Lattimore’s life was full of restrictions. Every day he faced at least ten seizures.

They would strike with no warning. “I made some people really nervous,” Kenneth

remembers, and “I think they were afraid I would have one and they wouldn’t know

what to do.”

In 2002, he underwent extensive brain surgery to remove the part of his brain that was

causing his seizures. Now Kenneth only has one or two seizures a year.

At the age of 27, Kenneth had the opportunity to search for his first job. “Even though

I was getting a disability check, I didn’t like just sitting around,” Kenneth says. “I wanted

to work and I never thought I would have the chance to before.”

He trained in Goodwill’s Work Adjustment program and was hired permanently to work in the warehouse receiving

donations. “I am so thankful and I love my job,” Kenneth says, expressing humble gratitude for the chance Goodwill

provided to help him build his life. “I thought my life would hold me back,” Kenneth admits, “but now I am able to really live it.”

Known for her optimism, courage and selflessness, Cherie is an excellent role model for people with disabilities or

disadvantages. Cherie was a victim of severe domestic violence. Her commitment to others is displayed by her

willingness to share her story with others to inspire them to get help and to escape

abusive relationships. Due to her abuser stalking her and her mother, Cherie was

forced to leave her two jobs in Columbia, SC where she was an armed security officer

and relocate. Her abuser tracked her down, and he violently confronted her at a local

hotel where his assault caused severe head injury causing her to be rushed to the

hospital. Cherie received help from Good Samaritan Respite Center, SAFEhomes

Domestic Violence Intervention Center’s Emergency Shelter for recovery and Goodwill’s

WORKing Solutions program. Goodwill provided paid training for her to become a CNA

and Phlebotomy Tech through Training for Life Academy. Cherie says “Because of

Goodwill, I went from being in a shelter with no job, education, or home – to now being so happy with my own house,

car, a good job right after graduation, and I have my kids.”

Kenneth LattimoreAchiever of the Year

Cherie BlackGraduate of the Year

Page 6: 2009-2010 Goodwill Annual Report

Helms Career Institute• Began new Culinary Steward program, Restaurant

Fundamentals Certificate, Culinary Arts Diploma

• Chef Instructors achieved 13 culinary certificationsthrough American Culinary Federation

• Enrolled 83 students into HCI with over 19,000student training hours

• Placed 44 HCI students and graduates intoemployment

• Won Robert E. & Charlotte WatkinsAward for Excellencein Mission Advancement from Goodwill IndustriesInternational for managing custodial training programwith 154 graduates since inception with 106 placed intoemployment within their field

Career Services• Served 63,340 individual

• Provided 7,824 persons with intensive careerassistance

• Place 1,588 people into employment

• Awarded and implemented 3 year Hispanic ServicesIntegration grant through partnership with theGoizueta Foundation

• The Take Charge program has served 613 pregnantand parenting teens in Milledgeville, GA for over12 years

Goodwill Corporate University

• Provided 42 classes in customer service, businessethics, communication skills, conflict resolution,and problem solving

• Developed and delivered a new leadership programfor managers offering 16 classes on topics such asgenuine leadership, giving recognition, team building,and conflict resolution

Page 7: 2009-2010 Goodwill Annual Report

• Assisted 251 employees in completing their IndividualDevelopment Plans

• Trained 15 internal trainers to teach basic skillsclasses to hourly employees

• Provided 5,559 classroom training hours

• Developed and implemented Lunch-N-Learn seriesof classes: Computer Love, Money Smart, WeightControl, Credit Repair & Social Networking

Contract Services

• Good Vocations/Goodwill Industries, in conjunctionwith NISH and theAbilityOne Program, has been trainingand placing individuals with disabilities into meaningfuljobs at Robins Air Force Base for more than 27 yearsand at Fort Gordon for more than 15 years

• Provided over 130,000 training hours to job-seekingclients, most with severe disabilities

• Last year, commissary workers stocked over 1.3 millioncases of groceries at Robins Air Force Base andFort Gordon

• Clean over 5.5 million square feet per day at RobinsAir Force Base and Fort Gordon

Retail• Achieved $12.9 million in annual sales through

generosity of 382,980 donors

• Placed in top 10 most profitable Goodwill’s in the world

• 144 cars were donated for resale through Goodwill’sAutomotive Center

• Provided 11,211 hours of retail training for clients

• Provided 20,940 total training hours for retailassociates

Page 8: 2009-2010 Goodwill Annual Report

Hospitality

• Served over 5,280 guests in Edgar’s Bistro

• Served 50,584 guests in The AndersonConference Center

• Completed 4,500 hours of hospitality training forculinary students

Volunteer Services

• Trained 991 new volunteers

• Distributed books to over 600 first graders throughCox GoodBooks Reading Adventure Program withthe help of Rotarians

• Almost 500 Girls Scouts volunteered for Good TurnDay donation drives in Macon and Augusta

• Distributed over 200 bikes to children in Augustathrough the Santa Wheels partnership with theMaster Dealership, Andy Jordan’s BicycleWarehouse, Safe Kids, and over 60 volunteersand 4 Goodwill homeless transitional trainees

Goodwill Works Foundation

• Fundraised $4,244,525 in fiscal year 2010

• $3.835 million was raised to complete Phase I ofGoodwill’s first capital campaign in the CSRA region

• 276 Goodwill employees gave over $310,000 to theBuilding Goodwill Capital Campaign

Page 9: 2009-2010 Goodwill Annual Report

Fiscal Year 2009-2010 Financial ReportGoodwill Industries of Middle Georgia & the CSRA

Balance SheetFor the year ending 6/30/2010

ASSETS

Cash 2,000,556

Other Current Assets 3,722,101

Fixed Assets and other Noncurrent Assets 17,329,188

Total Assets $ 23,051,845

LIABILITIES AND NET ASSETS

Current Liabilities 2,711,388

Noncurrent Liabilities 7,395,086

Net Assets 12,945,371

Total Liabilities & Net Assets $ 23,051,845

Statement of Revenues, Expenses and Changesin Net AssetsRevenue & Public Support

Retai 12,940,111

Contract Services 8,406,989

Fundraising 4,356,092

Education & Career Services 1,394,530

Other 409,373

Total Revenue $ 27,507,095

Expenses

Program Services 19,103,435

Management & General 4,141,590

Fundraising 434,925

Total Expenses $ 23,679,950

To Reinvest in Mission & Capacity Building $ 3,827,145

Audited by Mauldin & Jenkins, LLC

16%

Revenue & Public SupportRETAIL

CONTRACT SERVICES

FUNDRAISING

EDUCATION & CAREER SERVICES

OTHER

5%47%

31%

1%

Page 10: 2009-2010 Goodwill Annual Report

Retail Stores

Job Connections

Donation Locations

Goodwill Administration

Legend

job skills training placement services

Go to www.goodwillworks.org to find the Goodwill location nearest you.

Service Area Map

• Donate your gently used clothing and household items to a Goodwill donation location: www.goodwillworks.orgto find a location near you

• Donate a vehicle: call 1-866-Let-It-Go

• Shop at a Goodwill Store – your purchases help people in your local community go to work

• Volunteer – experience the mission of Goodwill first hand through volunteer work,contact Ivey Hall at [email protected] to find out how to contribute your timeand talent

• Make a financial contribution to Goodwill and remember Goodwill in your estateplans. See the Building Goodwill link at the bottom of the www.goodwillworks.orghome page

• Schedule your next event or conference at the Anderson Conference Center andEdgars Bistro which offer applied learning opportunities to culinary students atPolly's Hospitality Institute: www.edgarshospitality.com

Other ways to keep building Goodwill

Page 11: 2009-2010 Goodwill Annual Report