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2009-10 Goodwill Annual Report
Citation preview
Middle Georgia & the CSRA
Annual Report 2009-2010
Sister Mary Rosina Bayliss, R.S.M.Retired (Mt de Sales Academy)
Patrick G. Blanchard(Chair)
First Bank of Georgia
Kathleen B. BowdenMacon-Bibb County Industrial Authority
Davenport BrukerSanford, Bruker, & Banks
Dr. John C. David(Treasurer)
Daviron Healthcare
Stephen Denton, Jr.(Secretary)
Archadeck of Central Georgia
Anderson B. JonesM.B. Jones Oil Co. Inc; Town &
Country Gas Inc.
Charles E. KnoxMorgan Keegan & Co.
Leland M. MalchowNimmons & Malchow
Robbin W. Morton(Past Chair)
Secure Health Plans of Georgia, LLC
Dr. James PuryearRetired (Medical College of Georgia)
Robert A. B. ReichertMayor, City of Macon
Ecleamus L. RicksRetired (Macon-Bibb county Health Department)
Raymond H. Smith, Jr.(Vice Chair)
Smith, Brown, and Groover, Inc.
Dr. George N. SnellingSnelling Properties LLP
Brother StewartBibb Distributing Company
James K. Stiff(President & CEO)
Goodwill Industries Middle Georgiaand the CSRA
Fred “Cab” Stitt(Vice Chair)
Portable Services, Inc.
Dr. Kraig WangsnesCardiovascular Associates of Augusta
James K. StiffPresident/CEO
David BeckerChief Operating Officer
Tim LigonChief Financial Officer
Laine DreherVice-President of Human Resources
Keith KennedyVice-President of Mission Advancement
Jack FlowersVice-President of Contract Services
Meg Thompson-WebbDirector of Human Resources
Christine ButlerDirector of Donated Goods
LaVera ForbesDirector of Corporate University
Ivey HallDirector of Volunteer Services
Chris FinleyDirector of Quality
Johnnetta AndersonDirector of Executive Affairs
Laurie TharpeDirector of Finance
Steve SitnickDean of Hospitality Education
William DindyDean of Student Services
2010 Board of Directors
Senior Leadership Team
Our Mission
Thank you for your support to “Build Goodwill” for 30 years in Middle Georgia
and fifteen years in the CSRA. Your donations, financial gifts and volunteer
investment of time and talent have built your local Goodwill into a $30 million
organization that is creating economic adrenaline in Georgia, South Carolina
and beyond. Economic energy is created every time someone develops their
God-given gifts at Goodwill and experiences the
dignity of a paycheck and a career. Last year your
support increased Goodwill’s capacity to serve the
growing unemployed and 7,824 people benefitted
from Goodwill’s ministry and 1,632 people were
placed into good jobs.
When you help build Goodwill you create respect,
confidence, dignity, self-reliance, opportunity, success
and independence in the lives of individuals emerging from poverty. As you
continue to build Goodwill’s capacity, thousands more will emerge from
dependency and move to the freedom of economic independence.
This annual report details your local Goodwill's outcomes and your return on
investment over the past fiscal year ending in June of 2010. During a most
difficult economic recession, you have helped our Goodwill grow and remain
fiscally strong. We ask you to consider the enclosed numbers and the
metrics we have used to measure success, knowing that one cannot fully
measure a human life that has been transformed with a new dignity and
self-esteem when someone discovers and develops God given riches within.
Have confidence that your ongoing support will be wisely and carefully
invested to build Goodwill's capacity to grow more educational opportunities
and complementary applied learning venues so that all our neighbors can
become self-supporting, taxpaying citizens with a career advancement objective.
In goodwill,
Patrick G. Blanchard
CommunityImpact Numbers
Economic Impact• $25,993,843* – Wagesearned by clients placedoutside of Goodwill
• $12,539,983 – Wagesearned by clients andemployees at Goodwill
• $5,186,260* – Payrolltaxes paid by employersand Goodwill
• $802,367 – Sales taxcollected by Goodwill
• $22,110,336* –Governmental publicassistance dollars saved
• $66,632,789* –Goodwill'sEconomic Impact (total ofaboveFY2010 figures)
Other AnnualSuccess Statistics• 7,907 Clients Servedby Goodwill
• 1,632 People Placedinto Employment
• 700* People onGoodwill’s Payroll
• 382,980 Material Donors
• 885,951 StoreCustomers
• 53,475 Volunteer Hours
• Built 2013 GoodwillStrategic Plan
*These numbers arebased on estimates.
James K. Stiff
Kenneth Lattimore’s life was full of restrictions. Every day he faced at least ten seizures.
They would strike with no warning. “I made some people really nervous,” Kenneth
remembers, and “I think they were afraid I would have one and they wouldn’t know
what to do.”
In 2002, he underwent extensive brain surgery to remove the part of his brain that was
causing his seizures. Now Kenneth only has one or two seizures a year.
At the age of 27, Kenneth had the opportunity to search for his first job. “Even though
I was getting a disability check, I didn’t like just sitting around,” Kenneth says. “I wanted
to work and I never thought I would have the chance to before.”
He trained in Goodwill’s Work Adjustment program and was hired permanently to work in the warehouse receiving
donations. “I am so thankful and I love my job,” Kenneth says, expressing humble gratitude for the chance Goodwill
provided to help him build his life. “I thought my life would hold me back,” Kenneth admits, “but now I am able to really live it.”
Known for her optimism, courage and selflessness, Cherie is an excellent role model for people with disabilities or
disadvantages. Cherie was a victim of severe domestic violence. Her commitment to others is displayed by her
willingness to share her story with others to inspire them to get help and to escape
abusive relationships. Due to her abuser stalking her and her mother, Cherie was
forced to leave her two jobs in Columbia, SC where she was an armed security officer
and relocate. Her abuser tracked her down, and he violently confronted her at a local
hotel where his assault caused severe head injury causing her to be rushed to the
hospital. Cherie received help from Good Samaritan Respite Center, SAFEhomes
Domestic Violence Intervention Center’s Emergency Shelter for recovery and Goodwill’s
WORKing Solutions program. Goodwill provided paid training for her to become a CNA
and Phlebotomy Tech through Training for Life Academy. Cherie says “Because of
Goodwill, I went from being in a shelter with no job, education, or home – to now being so happy with my own house,
car, a good job right after graduation, and I have my kids.”
Kenneth LattimoreAchiever of the Year
Cherie BlackGraduate of the Year
Helms Career Institute• Began new Culinary Steward program, Restaurant
Fundamentals Certificate, Culinary Arts Diploma
• Chef Instructors achieved 13 culinary certificationsthrough American Culinary Federation
• Enrolled 83 students into HCI with over 19,000student training hours
• Placed 44 HCI students and graduates intoemployment
• Won Robert E. & Charlotte WatkinsAward for Excellencein Mission Advancement from Goodwill IndustriesInternational for managing custodial training programwith 154 graduates since inception with 106 placed intoemployment within their field
Career Services• Served 63,340 individual
• Provided 7,824 persons with intensive careerassistance
• Place 1,588 people into employment
• Awarded and implemented 3 year Hispanic ServicesIntegration grant through partnership with theGoizueta Foundation
• The Take Charge program has served 613 pregnantand parenting teens in Milledgeville, GA for over12 years
Goodwill Corporate University
• Provided 42 classes in customer service, businessethics, communication skills, conflict resolution,and problem solving
• Developed and delivered a new leadership programfor managers offering 16 classes on topics such asgenuine leadership, giving recognition, team building,and conflict resolution
• Assisted 251 employees in completing their IndividualDevelopment Plans
• Trained 15 internal trainers to teach basic skillsclasses to hourly employees
• Provided 5,559 classroom training hours
• Developed and implemented Lunch-N-Learn seriesof classes: Computer Love, Money Smart, WeightControl, Credit Repair & Social Networking
Contract Services
• Good Vocations/Goodwill Industries, in conjunctionwith NISH and theAbilityOne Program, has been trainingand placing individuals with disabilities into meaningfuljobs at Robins Air Force Base for more than 27 yearsand at Fort Gordon for more than 15 years
• Provided over 130,000 training hours to job-seekingclients, most with severe disabilities
• Last year, commissary workers stocked over 1.3 millioncases of groceries at Robins Air Force Base andFort Gordon
• Clean over 5.5 million square feet per day at RobinsAir Force Base and Fort Gordon
Retail• Achieved $12.9 million in annual sales through
generosity of 382,980 donors
• Placed in top 10 most profitable Goodwill’s in the world
• 144 cars were donated for resale through Goodwill’sAutomotive Center
• Provided 11,211 hours of retail training for clients
• Provided 20,940 total training hours for retailassociates
Hospitality
• Served over 5,280 guests in Edgar’s Bistro
• Served 50,584 guests in The AndersonConference Center
• Completed 4,500 hours of hospitality training forculinary students
Volunteer Services
• Trained 991 new volunteers
• Distributed books to over 600 first graders throughCox GoodBooks Reading Adventure Program withthe help of Rotarians
• Almost 500 Girls Scouts volunteered for Good TurnDay donation drives in Macon and Augusta
• Distributed over 200 bikes to children in Augustathrough the Santa Wheels partnership with theMaster Dealership, Andy Jordan’s BicycleWarehouse, Safe Kids, and over 60 volunteersand 4 Goodwill homeless transitional trainees
Goodwill Works Foundation
• Fundraised $4,244,525 in fiscal year 2010
• $3.835 million was raised to complete Phase I ofGoodwill’s first capital campaign in the CSRA region
• 276 Goodwill employees gave over $310,000 to theBuilding Goodwill Capital Campaign
Fiscal Year 2009-2010 Financial ReportGoodwill Industries of Middle Georgia & the CSRA
Balance SheetFor the year ending 6/30/2010
ASSETS
Cash 2,000,556
Other Current Assets 3,722,101
Fixed Assets and other Noncurrent Assets 17,329,188
Total Assets $ 23,051,845
LIABILITIES AND NET ASSETS
Current Liabilities 2,711,388
Noncurrent Liabilities 7,395,086
Net Assets 12,945,371
Total Liabilities & Net Assets $ 23,051,845
Statement of Revenues, Expenses and Changesin Net AssetsRevenue & Public Support
Retai 12,940,111
Contract Services 8,406,989
Fundraising 4,356,092
Education & Career Services 1,394,530
Other 409,373
Total Revenue $ 27,507,095
Expenses
Program Services 19,103,435
Management & General 4,141,590
Fundraising 434,925
Total Expenses $ 23,679,950
To Reinvest in Mission & Capacity Building $ 3,827,145
Audited by Mauldin & Jenkins, LLC
16%
Revenue & Public SupportRETAIL
CONTRACT SERVICES
FUNDRAISING
EDUCATION & CAREER SERVICES
OTHER
5%47%
31%
1%
Retail Stores
Job Connections
Donation Locations
Goodwill Administration
Legend
job skills training placement services
Go to www.goodwillworks.org to find the Goodwill location nearest you.
Service Area Map
• Donate your gently used clothing and household items to a Goodwill donation location: www.goodwillworks.orgto find a location near you
• Donate a vehicle: call 1-866-Let-It-Go
• Shop at a Goodwill Store – your purchases help people in your local community go to work
• Volunteer – experience the mission of Goodwill first hand through volunteer work,contact Ivey Hall at [email protected] to find out how to contribute your timeand talent
• Make a financial contribution to Goodwill and remember Goodwill in your estateplans. See the Building Goodwill link at the bottom of the www.goodwillworks.orghome page
• Schedule your next event or conference at the Anderson Conference Center andEdgars Bistro which offer applied learning opportunities to culinary students atPolly's Hospitality Institute: www.edgarshospitality.com
Other ways to keep building Goodwill