Annual Report2009-10

President’s reportThe Institute is the professional association for public sector practitioners, academics and people in the private and not-for-profit sectors who see themselves as part of the profession of public service. Over the past twelve months, the Institute has not only served its members but it has also promoted the importance of high quality public administration through its professional development of public sector employees across NSW, and through informed discussion of public sector issues and dissemination of research.

The past year has seen the Institute recover from the difficult financial position of previous years, and we are now looking to strengthen this position, our role and profile by capitalising on the expertise of our members and on the quality of our services.

Thank you to the Councillors, who continue to sustain the Institute with their experience and ideas, our SIG conveners and their committees, to our partners and supporters, and to the IPAA NSW staff, who once again in 2009-10 converted the Institute’s goals into a reality.

As an IPAA NSW member over the past twelve months you would have had the opportunity to:• hear key decision-makers discuss the issues, challenges and directions that drive today’s

public sector• share stimulating ideas that challenge conventional thinking• tap into the best of national and international public sector practice• meet colleagues at all levels from a diverse range of agencies, sectors and industries• stay informed by keeping abreast of new initiatives across the public sector • advance your career by attending our highly rated professional development courses at a

reduced cost• participate in special interest groups that provide opportunities to explore issues in small

groups at greater depth and• read about what’s happening in government across Australia and the world in AJPA and

Public Administration Today.

I hope you have enjoyed being part of this vigorous professional community committed to connecting people and ideas and I look forward to seeing you at one of our events in 2010-2011.

[1]

Peter Achterstraat President – IPAA NSW

2

Council Meeting Attendance 2009-2010

28 J

ul 0

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15 S

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23 F

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Jody Broun x x n/a n/a n/a

Carolyn Burlew x xDr Michael Di Francesco n/a n/a n/a

Paul DoornTim Farland x x

Illana Halliday x x x x xHeather HukinsDr Joanne Kelly x x x

John Lee n/a n/a n/a

Stephen McIntyre x xAndrew Nicholls x x

Emil Wajs-Chaczko x x n/a n/a n/a

Jennifer Mason xPeter Achterstraat n/a n/a x

Harold Bear n/a n/a

Madeleine Culbert n/a n/a xDr Dahle Suggett n/a n/a x

attendance non-attendance not applicable

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IPAA NSW Council

A Council of 12 IPAA NSW members currently guides the NSW Division in achieving its strategic goals. Ten Councillors are elected for two-year terms, five each alternate year. The Chief Executive Officer is an ex-officio member, and there is provision to co-opt additional members to Council if necessary. All elected positions on Council are honorary, and elected Councillors receive no stipend for their work.

PresidentPeter Achterstraat [1] NSW Auditor General November 2009 – June 2010

John Lee [2] Director General, Department of Premier and Cabinet July – November 2009

Vice PresidentsJody Broun [3] Director General, Department of Aboriginal Affairs July - November 2009

Carolyn Burlew [4] ConsultantStephen McIntyre [5] Executive Director, Assets, Housing NSWDr Dahle Suggett [6] Deputy General, Department of Premier and Cabinet November 2009 - April 2010

CouncillorsMadeleine Culbert [7] Director, Major Projects Directorate, Housing NSW November 2009 – June 2010

Dr Michael Di Francesco [8] Principal Advisor – Financial Management Policy, NSW Treasury July - November 2009

Paul Doorn [9] Chief Executive Officer, IPAA NSW (ex-officio) Tim Farland [10] Senior Project Manager, Department of Premier and CabinetAssociate Professor Joanne Kelly [11] Director, Australia New Zealand School of Government (NSW)Andrew Nicholls [12] Deputy General Manager, Policy, Performance & Community Assistance, NSW Motor Accidents Authority

Young CouncillorsHarold Bear [13] Legal Officer, Roads and Traffic Authority November 2009 – June 2010

Heather Hukins [14] A/Manager, Analytic Services, Department of Education and TrainingEmil Wajs-Chaczko [15] Policy Advisor, Office of the Hon Steve Whan MP July - November 2009

Co-opted CouncillorsIllana Halliday [16] Director, Corporate and Community, Wollongong City Council Jennifer Mason [17] Director General, Department of Human Services

Council members 2009-2010

[2] [3] [4] [5]

[10] [11] [12] [13]

[6] [7] [8] [9]

[14] [15] [16] [17]

Year in reviewDeveloping our role as the association of choice for the public sector

A focus of the year 2009-10 was continuing to promote IPAA NSW as the one stop shop for public sector professionals interested in the latest research, training and networking opportunities. As a result a range of professional development programs and networking opportunities were offered during the year, including:• 6 forums and 7 special interest group and regional network events for members• the State Conference• 13 seminars, including the Legal Eagle series• 3 master classes, including the highly successful State of Change series and the new

Helen Nelson Strategic Policy series• 4 corporate events, including the eighth annual CEO and Young Professionals Breakfast

and the annual Budget Briefing Breakfast• the Public Sector Management Program Graduation Ceremony, and • a suite of training programs delivered to more than 5,000 public sector professionals.

Promoting the role IPAA NSW plays in organisational capacity building in the public sector

The importance of developing public sector organisational capacity was promoted through events and training for members and the wider public sector throughout the year that attracted over 7,000 people.

Event highlights included: • the IPAA NSW State Conference Creating opportunities in turbulent times• State of Change Master class series - strategic change management • eighth annual CEO and Young Professionals Breakfast

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The introduction of in-house printing and binding of workbooks has saved IPAA NSW almost $27,000

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• Budget Briefing Breakfast• Helen Nelson Strategic Policy Master class series.

The Training program for 2009-10:• incorporated some new NSW Treasury endorsed workshops into the public program

offerings (‘An introduction to economics for non-economists’ and ‘Cost-benefit analysis’)• offered an ‘Induction program for new public sector employees’ as part of the public

program• continued to deliver the Procurement Certification Training Program in partnership with

Department of Services, Technology and Administration and introduced a Recognition of Prior Learning option for the first 2 levels of the program for those who have significant procurement experience

• continued to deliver the Gateway Review Program training in partnership with NSW Treasury

• introduced an additional qualification to the public program, Certificate IV in Frontline Management BSB40807

• aligned the training program to the NSW Government Capability Framework• commenced management of the Public Sector Management Program on behalf of NSW

Department of Premier and Cabinet.

Influencing public sector administration practice and policy

In 2009-10, the Institute presented the first Helen Nelson Strategic Policy Master class series aimed at promoting excellence in policy development and implementation. The second Budget Briefing Breakfast on June 10, with the Secretary of the NSW Treasury, was a great success, giving participants a first hand insight into the NSW Budget. We held the highly successful State of Change Master class series and several Legal Eagle Seminars, with three mainstream topics and new subtopics.

Improving our capacity to deliver

The preparation and launch of a new data base Events Pro has enabled a host of administration efficiencies. Members can now renew online and participants can now register and pay online for training and events, reducing the need for manual processing of transactions and leading to increased productivity in areas such as marketing and promotions.

The introduction of in-house printing and binding of workbooks has saved IPAA NSW almost $27,000.

IPAA NSW hired one part-time and three full-time administration assistants to work across the organisation and assist in office duties covering the areas of events, public training and finance. This has allowed for greater efficiency and has heightened the ability of the Institute to deliver across all of its services.

Communications and marketing strategy implemented

One of the Institute’s greatest assets is the esteem in which it is held across NSW. In 2009-10, IPAA NSW launched the revamp of the marketing collateral distributed to its target audience: People who want to increase their knowledge (or their team’s knowledge) and/or advance their career or influence with the public sector.

With the introduction of a responsive IT system, IPAA NSW has a major opportunity to reach out to a broader audience than previously and to do so in a more targeted way. Many of our core training programs and events have continued to achieve greater support, and we now have the opportunity to build on that strong foundation to improve the Institute’s profile, reach and penetration in the sector.

The key message reinforced through our communications and marketing is that IPAA NSW is a highly professional association which provides opportunities for:• improving leadership and innovation in the public sector• achieving high standards of information and debate• recognising and promoting excellence.

Promoting IPAA NSW as the association of choice for members and the sector

w:

Outcomes

• Implementation of communications and marketing strategy

• Conferences, forums and seminars aimed at debating and developing public administration issues are held throughout the year

• Provision of regular and accessible information for members on public sector administration

The diagram above indicates overall levels of satisfaction with IPAA NSW, while the following diagram rates each publication or service in terms of member satisfaction. Both graphs indicate high levels of satisfaction with the services offered by the Institute.

How would you rate your overall satisfaction with IPAA NSW?

How would you rate your satisfaction with the range and content of the following IPAA NSW services and publications?

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Opportunities to debate issues and to develop public administration

Special Interest Groups once again provided members with interesting and highly relevant events, including two Meet the Chief events featuring Graeme Head, Department of Commerce and Professor Debora Picone AM, Department of Health. Other successful SIG events included:- Developing and retaining high quality people, with speakers Elinor Crossing, Principal

Advisor, The Leadership Practice, RTA and Susan Ferrier, Director, People and Development, Allens Arthur Robinson;

- A tour of the new green Sydney Water headquarters in Parramatta, led by Dr Kerry Schott, Managing Director and Ray Abe, Workplace Accommodation Manager, Sydney Water; and

- Leadership development – programs and practices, with Kirsten Watson, Director, People, Workplace and Planning, Department of Services, Technology and Administration, Sean O’Toole Director, Learning and Development, NSW Community Services, and Don Dunoon, Director, New Futures.

There were a number of other memorable Institute events during the year.• The 2009 Spann Oration with Hon John Watkins, former Deputy Premier of NSW, who

engagingly highlighted changes in public expectations of government and the public sector, and the implications for public service.

• The eighth annual CEO and Young Professionals Breakfast, with Dominic Thurbon, Managing Director and Co-Founder of the Centre for Skills Development, considered the importance of social networking in communicating not just with Gen Y, but with the whole community.

• The second annual Budget Briefing Breakfast, with Michael Schur, Secretary, NSW Treasury, outlined the key features of the budget and allowed for healthy debate on the issues arising.

During the year we presented the latest in our State of Change Master class series with Professor Dexter Dunphy, Tony Kelly, and Stefanie Bradley. We also held the inaugural Helen Nelson Strategic Policy Master class on strategic policy development. We continued our partnership with DLA Phillips Fox to present several popular Legal Eagle seminars on a variety of legal topics relevant to the public sector.

Provision of regular and accessible information

During the year the following publications were provided to members:- 4 issues of the Australian Journal of Public Administration- 4 issues of Public Administration Today- 4 issues of IPAA INK- 21 issues of e-newsletter ipaa byte.

Significant reports and papers from IPAA NSW events continued to be placed on the IPAA NSW website for members and other visitors.

Member satisfactionIPAA NSW conducted its third online member satisfaction survey from June to August 2010.

Respondents indicated a high level of satisfaction with IPAA NSW overall (85.5% of respondents were satisfied or very satisfied). This is an increase from 84.4% in 2009, 80.8% in 2008 and from 2007, when 82.5% fell into this category.• All IPAA NSW services and publications were rated average or above by more than 95% of

respondents who provided a rating. Less than 5% indicated dissatisfaction with IPAA NSW services or publications.

• The most significant reasons given for joining IPAA NSW are (in order): networking opportunities, events and publications. This is consistent with 2009 and 2008.

• Respondents reported highest levels of satisfaction with AJPA and Public Administration Today, with 85.1% and 82.4% respectively rating their satisfaction level very satisfied or satisfied. In 2009 Public Administration Today and IPAA INK were rated most highly with 73.3% and 65.9%, and in 2008 respondents were more satisfied with Public Administration Today and AJPA (76.7% and 74.7%).

• 72.6% of respondents indicated they were happy with the newly introduced electronic distribution of IPAA INK.

• The satisfaction level for members regarding Training courses is 80.1%. In 2009 satisfaction rates were 51.1% and in 2008 satisfaction rates were 64.1%. This result marks a significant increase in satisfaction.

• 80.9% of respondents who recorded a rating were either satisfied or very satisfied with the IPAA NSW website.

A total of 265 respondents completed the online survey from 24 June to 11 August 2010, representing an excellent response rate of 33.5%, an increase of

0.3% on the 2009 survey.

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Flexible, engaging and motivating professional development opportunities

IPAA NSW was engaged by NSW Department of Premier and Cabinet to manage the Public Sector Management Program. This Graduate Certificate program offers opportunities for current and aspiring managers to develop skills and knowledge in public sector management. Other innovations in training included:• introduction of Recognition of Prior Learning option for Level 1 and Level 2 of the

Procurement Certification Training program• an increase in the range of qualifications available through a Recognition of Prior Learning

process• alignment of the Public program to the streams of the NSW Government Capability

Framework.

Public Training ProgramIPAA NSW produced a comprehensive 2010 Services Guide celebrating the Institute’s 75 years. The 2010 Services Guide offered a dynamic range of training programs over 259 training days. In 2010 our focus was on key issues driven by our changing government and the GFC. Our close relationship with DPC, NSW Treasury and DSTA has enabled the Institute to run a comprehensive training program that meets the needs of the sector. Approximately 1600 people attended public training workshops during the year.

There was an increase in Public program offerings in 2009-10. In comparison to 2008-09 there was a:• 13.73% increase in Public program offerings (21 additional programs offered)• 10.34% decrease in Public program cancellations (6 fewer course cancellations)• 12.04% increase in training days (33 additional training days)• 27.39% increase in Public program participation (344 additional participants).

High performing workshopsThe following workshops consistently ran at full or close to full capacity, with additional workshops being scheduled for many, due to high demand:• Introduction to project management• The policy process• Diploma of Government (Project management) PSP51304• Taking good minutes• Procurement Level 1 – Understanding public sector procurement

Outcomes:

• Availability of flexible training options to meet diverse training needs

• Training is engaging and motivates participants

• Effective industry partnerships that enhance professional learning opportunities

• Training programs strengthened through innovation and best practice

• Delivery of a dynamic and responsive system of training and development for individuals and public sector agencies

Developing and promoting IPAA NSW’s role in organisational capacity building for the public sector

KRA2:www.nsw.ipaa.org.au

serViCesGUide2011

REGISTR

ATION FOR

MA

pply and pay online at ww

w.n

sw.ipaa.org.au

. Please fax your com

pleted registration form to IP

AA

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W on 02 9241 1920. W

rite clearly using B

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K letters and tick appropriate boxes. For all enquiries em

ail info@

nsw

.ipaa.org.au or phone 02 9228 5225.

pe

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Title Surnam

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Organisation/Agency

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Work address

Postcode

Preferred address for correspondence H

ome

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ork phone

Fax M

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Email

I would like to receive em

ails about upcoming

IPAA NSW

Training and Events Yes

No

I would like to receive next year’s IPAA N

SW Services

Guide as hard copy

Yes N

o

Please inform us of any special needs you have

(wheelchair access, dietary requirem

ents, etc)

me

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Join IPAA NSW

today and pay the mem

ber registration fee for yourtraining program

. Go to the w

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attached with your registration.

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IPAA NSW rEGISTrATION fOrM 2011

Com

plete a separate form for each person/course.

ter

ms a

nd

Co

nd

ition

sr

egistration and Confirmation

Registrations are accepted via the w

ebsite, fax, mail or em

ail. Your place will be

confirmed upon receipt of your registration. A confirm

ation and invoice will be sent

within 24 hours.

payment policy

Payment is due 14 days from

the date of the Invoice.

Cancellation policy

Cancellation m

ust be in writing. 50%

of the fee will be payable w

hen a cancellation is received betw

een 5 and 10 working days prior to the course/event running. 100%

of the fee w

ill be payable for cancellations received fewer than 5 w

orking days prior to the course/event running. Substitute nom

inees may attend in your place w

here deemed

appropriate. Note that if a registrant does not cancel and does not attend, the total fee

is still payable.

Group booking policy —

(courses only)

Where 3 or m

ore people from one agency book and pay together for the sam

e course (w

ith the same course code) the group booking rate applies.

transfer policy — (courses only)

Transfers to another course must be requested in w

riting at least 10 working days prior

to the course running or the cancellation policy applies. Transfers can only be requested w

hen the course fee has been paid in full. The first transfer request is at no additional cost; subsequent transfer requests w

ill attract a transfer fee of $55.00.

program changes

IPAA NSW

reserves the right to change programs/speakers, or to cancel program

s if enrolm

ent criteria are not met or w

hen conditions beyond its control prevail. All registrants w

ill be notified in the event of cancellation and their registration fee will be

refunded.

privacy policy

IPAA NSW

is comm

itted to protecting the privacy of information collected about its

mem

bers and clients. The Institute collects information as required in order to

administer and m

anage registrations for its courses and events. If registrants do not provide all the relevant inform

ation, registrations may not be confirm

ed. In some

cases, names and agencies w

ill appear on a participant list distributed to participants in a course or event.

Individuals who w

ish to access their personal information or have any queries in

relation to the manner in w

hich the Institute handles personal information, can contact

IPAA NSW

on 02 9228 5225.

Caption: Terry Moran speaking at the 2010 State Conference

8

• An introduction to writing in the public sector • Diploma of Government (Policy Development) PSP51404• Modern business writing• Developing and writing operational policy and procedures.

Other opportunities for professional developmentIPAA NSW held several events aimed at providing a range of professional development opportunities for public sector professionals. Highlights include:• State Conference, Creating opportunities in turbulent times, on 13 August 2009, focussing

on the way forward through the GFC and other obstacles• State of Change Master class series - CEO/SES strategic change management panel, with

Professor Dexter Dunphy, October and November 2009• the launch of the Helen Nelson Strategic Policy Master class series, 3 June • annual Budget Briefing Breakfast, 10 June 2010• Create Retirement Success and Redirection workshop.

Effective partnerships to enhance professional learning

IPAA NSW relies on the support and expertise of a range of partners to add value to the delivery of its services. IPAA NSW’s underlying philosophy to partnerships is mutual benefit. We achieve this by working closely with our partners and sponsors to achieve their goals and ours.

IPAA NSW is committed to promoting value, consistency and satisfaction in its partnership arrangements. These principles require that:• partnerships are relevant to the needs and interests of IPAA NSW members and the public

sector• the level of benefit IPAA provides to the partner is commensurate with the level of benefit

accruing to IPAA NSW• partners are not engaged in the manufacture, distribution, sale or promotion of

inappropriate products or services• the partnership does NOT imply endorsement of any company, service or product by IPAA NSW• the partnership does NOT impose or imply conditions that limit, or appear to limit, the

ability of IPAA NSW to carry out its functions fully and impartially.

A full list of partners can be found on page 15.

Innovative, dynamic and responsive training programs

Customised Agency WorkshopsIn total, 272 training programs (337 days) were delivered through Customised Agency Programs (CAPs) in 2009-10. 213 workshops were delivered in the Sydney metropolitan area and 59 workshops were delivered in regional NSW. This included delivery to Local Government (2 agencies), State Government (51 agencies), Commonwealth Government (2 agencies) and 4 other agencies.

A number of workshops that have only operated under the public program ran for the first time as Customised Agency Programs; these included:• Create Retirement Success and Redirection• Springboard: women’s development program• Cost-benefit analysis• Procurement Certification Training Program – Level 1 Understanding public sector

procurement.

In addition, the Diploma of Project Management BSB51407 was delivered as a CAP in a regional location.

Special projectsIn 2009-10 IPAA NSW and the Department of Services, Technology and Administration continued to work together to provide the Procurement Certification Training Program as part of the public program. This training has been very successful, with 62.96% of all scheduled programs running. Two Agencies have run the Level 1 – Understanding Public Sector Procurement as a Customised Agency Program. 2010 saw the introduction of the Level 1 and Level 2 workshop offered through a Recognition of Prior Learning (RPL) process for those who have extensive procurement experience. Five people undertook this process for accreditation.

TendersIn 2009-10 there were significantly fewer tenders on offer than in previous years. IPAA NSW has been successful in gaining placement on the RailCorp Pre-Qualification Panels to provide training and consultancy services.

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Outcomes

• Sharing of best practice amongst staff and members through: – online learning communities – forums/events/seminars/conferences – training programs

• Information and opportunities to support the planning, delivery and evaluation of public sector policies and issues are communicated to members, partners and key stakeholders

Influencing and sharing good policy and practice

OnlineThe Institute continued to utilise Public Minds, in addition to the IPAA NSW website, as a repository of papers and presentations from our events. All users can: – Read, comment on, rate, and download papers, presentations, video and audio files, and

pictures from IPAA NSW events– Share files on policy and practice (papers, case studies, reports, links) with other users– Take part in online discussions with other practitioners – Engage in online Question & Answer sessions with speakers following some of our major events.

Towards the end of 2010, the Institute will launch its new website. Whilst maintaining the same URL www.nsw.ipaa.org.au the new website will integrate many of the features of Public Minds into the IPAA NSW website. In addition, IPAA NSW members will all have unique login user names and passwords to take advantage of members-only information and the tailored e-commerce facilities.

Master classesIn 2009-10, IPAA NSW also built upon the Master class series launched the previous year, with a range of Master classes including:– State of Change– State of Change conversations – Helen Nelson Strategic Policy*.

Master classes target Directors General, CEOs, Deputy DGs and SES officers in the NSW Public Service. The Master classes provided our participants with the opportunity to engage in peer discussions about the challenges they were facing and the solutions to address them.

Influencing public sector administration practice and policy

KRA3:

The BudgeT Briefing BreakfasT is an exclusive opporTuniTy To hear The nsW Treasury secreTary Michael schur ouTline The 2010/11 sTaTe BudgeT.

The Briefing provides an early opportunity for public servants and others to learn how the NSW Budget will shape government and business in the year ahead. There will be opportunities for attendees to ask questions and to discuss issues arising from the Briefing, and for networking with professionals from a wide range of agencies and organisations.

Michael schursecretary, nsW Treasury

Michael Schur leads the Treasury in its role advising the NSW Government on financial management and the economy. He is also the Chairman of the NSW Treasury Corporation. Prior to his appointment as Secretary in March 2009 he was the Deputy Secretary of the NSW Treasury’s Office of Infrastructure Management.

Michael spent 5 years at the World Bank, advising governments in Asia, Eastern Europe and Africa on infrastructure reforms in the transport, water, health and electricity sectors. He also worked as an advisor to the South African Ministry of Finance, and as a senior consultant and project manager at Ernst and Young. Michael was a recipient of the British Government’s Helen Suzman Leadership Fellowship, has a Masters Degree in Economics from the University of London and post and under-graduate degrees from the University of Witwatersrand in South Africa.

BUDGET BRIEFING

SUPPORTED BY

NOTE: Bookings are essential. Please complete the following form and fax to 02 9241 1920.

daTe Thursday 10 June 2010

TiMe 6:45 – 7:15am Registration 7:15 – 8:00am Breakfast Venue has been booked until 10:00am for informal networking

Where Balcony Level Dockside, Cockle Bay

cosT (incl. GST)TABLESFull Table (12) $1,350 Half Table (6) $750 IPAA NSW Members $120 Non-members $135

This conference gives attendees the opportunity to listen to, and share ideas with experts, peers, and colleagues across the sector.

Main themes include:

• Thecostofdeliveringservices

• Servicedelivery–improvingcommunity views and service delivery outcomes

• Improvingtransparencyandaccountability

• Stateandfederalelections–what happens if… ?

• Wheretofromhere…CommonwealthandStaterelations.

DON’T MISS OUTBOOK NOW!REGISTER ONLINE AND SAVE TIME

THURSDAY 22 JULY 2010

SYDNEY CONVENTION AND EXHIBITION CENTRE –

DARLING HARBOUR

Go to www.nsw.ipaa.org.au for more information

CONFIRMED SPEAKERS INCLUDE:

The Hon Barry O’Farrell MP, Leader of the Opposition

Brian Marson, Senior Advisor, Treasury Board of Canada

Peter Achterstraat, NSW Auditor General

The Conference will provide an exciting and

topical program including keynote addresses from

prominent politicians, international and

national speakers.

EARLY BIRD SPECIAL Finishes 30 June 2010

IPAA NSW 2010 STATE CONFERENCE

Speakers are correct at time of printing and subject to change

SPANNoration75 YEARS

www.nsw.ipaa.org.au

Gerry Gleeson AC FIPAAThursday 30 September, 2010

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SeminarsIPAA NSW continued to host its Legal Eagle Seminar series throughout the 2009-10 year. The series is now a well established brand consisting of three main topic areas, Risk management and procurement, Contract management and Procurement, and Intellectual Property and IT.

The series is a practical guide that provides tools to assist with legal issues in procurement, IT and intellectual property, and with the running of the tender process. Ten events in the series were organised during 2009-10 in partnership with DLA Phillips Fox, attracting an average of 22 participants per seminar.

On the 11th August 2009 IPAA NSW held its first seminar on Surviving Budget Estimates. The seminar is designed to inform those new to the Budget Estimates process about the keys to success in preparing material for Ministers and Directors General for Estimates hearings. The very successful 2009 seminar attracted 53 delegates, and will be held annually.

Information communicated through sector-wide events of significance

The Institute staged a number of memorable events for the sector during the year. Highlights included:• State Conference, Creating opportunities in turbulent times, featuring keynote speaker Ray

Shostak, Head of the Prime Minister’s Delivery Unit in the UK, with 125 delegates and over 20 speakers

• the eighth annual CEO and Young Professionals Breakfast, with 60 Directors General and Deputies and 540 Young professionals from the NSW State Government and local councils

• the second Budget Briefing Breakfast with Michael Schur, Secretary, NSW Treasury, with delegates witnessing the unpacking of the State Budget.

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* The Helen Nelson Strategic Policy Master class was named in memory of longstanding member and IPAA NSW’s first female Councillor, Dr Helen Nelson, FIPAA, who passed away in December 2009. In Helen’s memory, and to commemorate her contribution to the academic study of policy and to the Institute, we have established a Strategic Policy Master class series in partnership with The Nous Group, titled the Helen Nelson Strategic Policy Master class series. It is intended that this series will be held each year.

IPAA NSW membership

Member numbers

2010 Age of members

under 25 25-34 35-44 45-54 55-64 65 over

*2009 figures adjusted following audit of database of financial members

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Planning for organisational improvement

The IPAA NSW Council, the governing and policy-making body of IPAA NSW, is responsible for the management and governance of IPAA NSW. Council met five times throughout 2009-10 to discuss the issues that are significant in the operation of the Institute. The Council continues to have prime responsibility and accountability to the members. The Councillors use their best efforts to ensure the Institute is properly managed and constantly improved so as to protect and enhance members’ assets and to meet the Institute’s obligations to all parties with which it interacts.

The IPAA NSW Executive Committee, responsible for providing oversight of the financial management of IPAA NSW and monitoring the organisational performance of IPAA NSW, also met three times throughout 2009-10.

The Membership and Sector Development Standing Committee supports the work of the Council by identifying the current issues, topics and speakers that are relevant to our audiences at events and conferences. They also look at the strategic benefits of each event or conference and help plan the overall events calendar. The Membership and Sector Development Standing Committee met four times in 2009-10.

For most of 2009-10, the Institute operated in a better economic environment than the previous year. Whilst an increased uptake of Training programs and Events by the public sector were service delivery priorities for this year, the fiscal priority was to monitor and reduce levels of expenditure.

An analysis between the end of year results for 2009-10 and 2008-09 highlights some key achievements in this area such as: • the income for 2009-10 exceeded that of 2008-09 by $521,936. This additional income can

be directly attributed to the Public Sector Management Program (Revenue $550,093) • whilst income for membership and events were down from the previous year, the costs

for running events in 2009-10 were reduced by $250,000. This was attributed to a reduced events schedule and savings in venue and catering costs

• whilst income from both public training and customised agency failed to reach budgetary targets, the expenses related to these programs were contained, despite increases in consultancy fees

• significant savings (almost $27,000) were made by printing the vast majority of training booklets internally – previously the printing of course books were outsourced. Whilst the cost of the lease of the photocopier increased, this was easily offset by the savings in printing

• participant numbers in Training courses increased and the number of courses cancelled

Outcomes:

• Performance data and financial information is used effectively to plan for organisational improvement

• Improved ability to invest in business development strategies

• IPAA NSW re-establishes its reputation as a vibrant and effective workplace

• Information management system efficiently supports finance, training, membership and events, reporting and corporate services

• Diversified and sustainable income streams to implement the corporate plan are developed

• Working environment is safe and ecologically responsible

Improving our organisational capability and capacity to deliver

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were reduced when compared to the previous year. Increasing participant numbers and reducing the cancellation of courses will continue to be a priority:

• 2008-09 – 58.08% of scheduled courses ran (41.92% of courses were cancelled) out of the 153 courses scheduled

• 2009-10 – 66.67% of scheduled courses ran (33.33% of courses were cancelled) out of the 174 courses scheduled.

At the conclusion of the 2009-10 financial year, IPAA NSW posted a loss of -$11,947. This result is a dramatic improvement on the $716,249 loss in 2008-09 and the $280,000 loss the previous financial year.

Business development strategies and enhanced information management

IPAA NSW, like the public sector it serves, should be constantly evolving to meet its members’ needs and expectations, exploit advances in technology, systems and work practices to deliver better and more efficient services and to respond to changes in governmental priorities and public policies.

A planning day for the IPAA NSW Council held on 23 February 2010 established the strategic plan for 2010-12. Through this Strategic Plan, IPAA NSW will: 1. Develop and promote the Institute as the association of choice for professionals with an

interest in the public sector 2. Manage and enhance the Institute’s reputation and role in building capacity across the

sector3. Ensure a sustainable future for the Institute.

Following a review conducted by an external consultant in January and February 2010, the Council supported the recommendation to endorse the commencement of a new organisational structure for IPAA NSW. The restructure of positions and roles was necessary to address the focus on key priorities such as staff productivity and to develop a commercially driven business model.

A critical recommendation supported by the Council to arise through this process was the need for IPAA NSW to update its IT systems. As a result, IPAA NSW entered into a commercial agreement with IPAA Queensland to allow IPAA NSW to use a version of the eventsPro software owned by IPAA Queensland. This agreement includes the use of all customised modifications to the eventsPro software and includes support with the implementation of the eventsPro software by helping to train IPAA NSW staff and by acting in an intermediary role with the developers of the software to ensure the implementation of the software proceeds smoothly.

This software will be used to drive e-commerce business transactions on the IPAA NSW website, as well as enabling the Institute to tailor specific content for members and other key stakeholders on the website. The training and preparation for the implementation of the new database and website took place in 2009-10, with the launch scheduled for 1 July 2010, to take advantage of the new financial year.

A vibrant, safe and effective workplace

IPAA NSW staff members are committed, vibrant and highly professional. In 2009-10, all staff participated in the organisation review in January and February. Staff identified inefficiencies in reporting lines, and inadequacy of IT systems and support and a need for an improved commercial model to deal with the economic climate and results of previous years. Staff also emphasised priorities such as improving our corporate image through contemporary marketing collateral and the need to improve staff productivity.

The implementation of the new organisational structure was phased in from May to June 2010, with the reporting lines and full implementation coinciding with the launch of the new IT software in July 2010.

In 2009-10 IPAA NSW staff participated in an average of 5 days of professional development.

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IPAA NSW StaffBack row:

Darren Baker, Jason Paton, Paul Doorn, Peta Allen, David Gunter

Middle row:Craig Boaden, Cristiana Palmieri, Lauren Myers, Gemma Rygate

Front row:Rebecca Gilvear, Vicky Wong, Eleanor d’Avaugour, Steven Tran

Through the 2010-12 Strategic Plan, IPAA NSW will: 1. Develop and promote the Institute as the association of choice for professionals with an

interest in the public sector 2. Manage and enhance the Institute’s reputation and role in building capacity across the sector3. Ensure a sustainable future for the Institute.

The main strategic goals for IPAA NSW over the next twelve months are to:• broaden the individual membership of the Institute to reflect the diversity of organisations

engaged in public administration and the levels across the public service• manage and enhance our reputation across the sector • encourage public sector agencies to become Agency Partners with the Institute • increase the public sector’s brand recognition of the Institute and its vision (Connecting

people and ideas to improve the public sector) and participation through its range of services (membership, training, events, awards, conferences, etc.)

• expand services to members by providing greater online access to resources on public administration by partnering with IPAA National and other IPAA divisions for dissemination of research and resources

• provide high quality services that align with public sector priorities• complement, partner and encourage other organisations to value-add to our services

(sponsorship; financial & in-kind support)• improve productivity, drive business processes and establish financial self-sufficiency.

Outlook: the next twelve months14

New IPAA NSW website

Delegates at the CEO and Young Professionals Breakfast

Delegates at 2010 State Conference

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Honorary AuditorsPricewaterhouseCoopers

Corporate supportersDepartment of Premier and CabinetPricewaterhouseCoopers

Our supporters and partners

Event supportersCrowne Plaza ParramattaDepartment of Services, Technology and AdministrationDepartment of Education and TrainingDepartment of Environment, Climate Change and WaterDexter DunphyDLA Phillips FoxHousing NSWHudsonMaddocksNSW ParliamentNSW HealthNSW TreasuryNugan Estate Parramatta City CouncilPricewaterhouseCoopersRailCorpRoads and Traffic AuthorityState and RegionalDevelopment and TourismState Property AuthoritySydney WaterThe Nous Group

Outlook: the next twelve months

Financial reportInstitute of Public Administration Australia (NSW Division) Income statement For the year ended 30 June 2010

Note 2010 2009 $

Revenue 2 3,685,737 3,163,801

Expenditure: Seminar / commercial costs (2,015,758) (1,610,101) Salaries and related costs (including casual employees) (992,529) (1,177,427) Other / membership costs (114,672) (370,250) Administration expenses (302,687) (300,256) Consultancy costs (128,151) (212,842) Capitation fees to National Body (39,722) (87,260) Rental Equipment (19,718) (34,494) Postage and telephone (50,643) (49,016) Travel Costs (38,653) (49,252) Insurance (11,542) (13,387) Prizes and awards (9,250) (3,003)

Finance income 25,641 27,238

Deficit transferred from accumulated funds (11,947) (716,249)

The income statement is to be read in conjunction with the notes to the financial statements set out on pages 17 to 19.

Institute of Public Administration Australia (NSW Division) Statement of changes in equity For the year ended 30 June 2010

Accumulated Surplus

$

Balance at 30 June 2008 1,144,298 Deficit for the year (716,249) Balance at 30 June 2009 428,049

Balance at 30 June 2009 428,049 Deficit for the year (11,947) Balance at 30 June 2010 416,102

The statement of changes in equity is to be read in conjunction with the notes to the financial statements set out on pages 17 to 19.

Institute of Public Administration Australia (NSW Division) Balance sheet As at 30 June 2010

Note 2010 2009

Assets $ Cash and cash equivalents 5 671,023 1,085,746 Trade and other receivables 6 472,605 414,660 Total current assets 1,143,628 1,500,406

Property, plant & equipment 18,715 16,757 Intangible assets 121,981 94,123 Total non-current assets 140,696 110,880

Total assets 1,284,324 1,611,286

Liabilities Trade and other payables 7 444,749 511,205 Deferred income 312,078 558,751 Employee benefits 62,755 80,656 Total current liabilities 819,582 1,150,612

Employee benefits 48,640 32,625 Total non-current liabilities 48,640 32,625

Total liabilities 868,222 1,183,237

Net assets 416,102 428,049

Equity Accumulated surplus 416,102 428,049 Total equity 416,102 428,049

The balance sheet is to be read in conjunction with the notes to the financial statements set out on pages 17 to 19.

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Notes to the financial statements for the year ended 30 June 2010

1 Significant accounting policies Institute of Public Administration Australia NSW is a foundation

domiciled in Australia. The financial report was authorised for issue by the Councillors on 29 October 2010.

The significant policies which have been adopted in the preparation of this financial report are:

(a) Statement of compliance

In the opinion of the Councillors, the entity is not a reporting entity. The financial report of the entity has been drawn up as a special purpose financial report for distribution to the members and for the purpose of fulfilling the requirements of the Associations Incorporations Act 1984 (NSW).

The special purpose financial report has been prepared in accordance with the requirements of the Associations Incorporations Act 1984 (NSW) and the recognition and measurement aspects of all applicable Australian Accounting Standards (“AASBs”) adopted by the Australian Accounting Standards Board (“AASB”) and other authoritative pronouncements of the AASB that have a material effect.

The financial report does not include the disclosure requirements of the following pronouncements having a material effect:

• AASB 101 Presentation of Financial Statements • AASB 7 Financial Instruments: Disclosures • AASB 107 Cash Flow Statements • AASB 116 Property, Plant and Equipment • AASB 117 Leases • AASB 119 Employee Benefits • AASB 124 Related Party Disclosures • AASB 138 Intangible Assets

The entity has not applied any Australian Accounting Standards issued but not effective as at 30 June 2010 and there is not expected to be any material impact once the standards are adopted.

(b) Basis of preparation

The financial report is presented in Australian dollars.

The financial report is prepared on the historical costs basis.

Non-current assets are stated at the lower of carrying amount and fair value less costs to sell, less impairment losses.

The preparation of a financial report in conformity with Australian Accounting Standards requires management to make judgements, estimates and assumptions that affect the application of policies and reported amounts of assets and liabilities, income and expenses. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis of making the judgements about carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both current and future periods.

The accounting policies set out below have been applied consistently to all periods presented in the entity’s financial report.

Going Concern Basis of Preparation

As at 30 June 2010, the Entity has incurred a deficit of $11,947 (2009: Deficit of $716,249). The continuing viability of the Entity and its ability to continue as a going concern and meet its debts and commitments as they fall due are dependent upon the Entity being successful in meeting its membership subscription and training and events income targets and reducing its operational costs. As indicated in the income statement, the Institute has strengthened its revenue base compared to last year and reduced its operational costs. The increased revenue was primarily the result of the Public Sector Management Program, which has now been extended for an additional two years.

Not withstanding these initiatives, it is acknowledged that there are inherent risks in the operating environment that may impact on revenue streams. A material uncertainty remains as to whether the Entity will continue as a going concern and, therefore, whether it will realise its assets and settle its liabilities and commitments in the normal course of business and at the amounts stated in the financial report. However, the directors believe that the Entity will be successful in the above matters and, accordingly, have prepared the financial report on a going concern basis. At this time, the directors are of the opinion that no asset is likely to be realised for an amount less than the amount at which it is recorded in the financial report at 30 June 2010. Accordingly, no adjustments have been made to the financial

report relating to the recoverability and classification of the asset carrying amounts or the amounts and classification of liabilities that might be necessary should the Entity not continue as a going concern.

(c) Revenue recognition

Revenues are recognised at fair value of the consideration received net of the amount of goods and services tax (GST).

Commercial income Commercial income is recognised when it is probable that

economic benefits will be received and that specific events are certain to occur.

Membership subscription income Income is recognised on an accruals basis, with that portion

not earned at the balance sheet date recognised as deferred income.

Grant income Government and corporate grants are recognised as revenue

when specific project goals are met and the grant is earned.

Donations in kind The company receives various pro-bono services and

donations in kind. Revenue has not been brought to account in the financial statements for services that management is unable to reasonably estimate the value of. Revenue has been brought to account in the financial statements for contributed assets as management is able to reasonably estimate the fair value of these assets. Income from donations and appeals is recognised on a receipts basis.

(d) Property, plant and equipment

Owned assets Items of property, plant and equipment are stated at cost or

deemed cost less accumulated depreciation and impairment losses.

Depreciation is charged to the income statement on a straight-line basis over the estimated useful life of 5 years for office equipment.

(e) Intangible assets

Intangible assets that are acquired by the entity are stated at cost less accumulated amortisation and impairment losses.

Subsequent expenditure Subsequent expenditure on capitalised intangible assets

is capitalised only when it increases the future economic benefits embodied in the specific asset to which it relates. All other expenditure is expensed as incurred.

Amortisation

Amortisation is charged to the income statement on a straight-line basis over the estimated useful life of intangible assets. The estimated useful life is:

• Computer software 5 years

(f) Goods and services tax

Receipts, expenses and assets are recognised net of the amount of goods and services tax (GST), except where the amount of GST incurred is not recoverable from the Australian Taxation Office (ATO). In these circumstances the GST is recognised as part of the cost of acquisition of the asset or as part of an item of the expense.

Receivables and payables are stated with the amount of GST included.

The net amount of GST recoverable from, or payable to, the ATO is included as a current asset or liability in the balance sheet.

(g) Income tax

The entity is a registered not-for-profit organisation and is exempt from income tax in accordance with section 23(e) of the Income Tax Assessment Act. It is also exempt from fringe benefits, capital gains taxes and state payroll tax.

(h) Employee entitlements

Long-term service benefits

The entity’s net obligation in respect of long-term service benefits is the amount of future benefit that employees have earned in return for their service in the current and prior periods. The obligation is calculated using expected future increases in wage and salary rates including related on-costs and expected settlement dates, and is discounted using the rates attached to the Commonwealth Government bonds at the balance sheet date which have maturity dates approximating to the terms of the company’s obligations.

Wages, salaries and annual leave

Liabilities for employee benefits for wages, salaries and annual leave that are expected to be settled within 12 months of the reporting date represent present obligations resulting from employees’ services provided to reporting date, are calculated at undiscounted amounts based on remuneration wage and salary rates that the entity expects to pay as at reporting date including related on-costs, such as workers compensation insurance and payroll tax.

(i) Other trade and other receivables Trade and other receivables are stated at their amortised

cost less impairment losses.

(j) Trade and other payables Trade and other payables are stated at their amortised cost.

(k) Cash and cash equivalents Cash and cash equivalents comprise cash at bank and call

deposits.

(l) Impairment The carrying amounts of the entity’s assets are reviewed at

each balance sheet date to determine whether there is any indication of impairment. If any such indication exists, the asset’s recoverable amount is estimated.

An impairment loss is recognised whenever the carrying amount of an asset or its cash-generating unit exceeds its recoverable amount. Impairment losses are recognised in the income statement, unless an asset has previously been revalued, in which case the impairment loss is recognised as a reversal to the extent of that previous revaluation with any excess recognised through profit or loss.

The recoverable amount of assets is the greater of their fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset.

(m) Expenses Operating lease payments Payments made under operating leases are recognised

in the income statement on a straight-line basis over the term of the lease unless another systematic basis is more representative of the time pattern of the benefit. Lease incentives received are recognised in the income statement as an integral part of the total lease expense and spread over the lease term.

(n) Finance income Finance income is comprised of interest receivable on

funds invested. Interest income is recognised in the income statement as it accrues, using the effective interest method.

2 Revenue 2010 2009 $ $ Seminar / Commercial Income 3,523,272 2,758,644 Member Subscriptions 110,819 130,658 Grants and Sponsorships - 192,613 Sundry Income 51,646 81,886

Total revenue 3,685,737 3,163,801

3 Income tax expense The entity is a registered not-for-profit organisation and is

exempt from income tax in accordance with section 23(e) of the Income Tax Assessment Act. It is also exempt from fringe benefits, capital gains taxes and state payroll tax. It is a GST registered entity.

4 Auditor’s remuneration The auditor of the entity received $5,000 remuneration during

the period.

5 Cash and cash equivalents 2010 2009 $ $ Bank balances 60,857 275,653 Call deposits 610,166 810,093

Cash and cash equivalents 671,023 1,085,746

6 Trade and other receivables 2010 2009 $ $

Receivables 362,886 343,959 Prepayments 50,274 70,660 Other receivables 59,445 41

472,605 414,660

7 Trade and other payables 2010 2009 $ $ Trade creditors 295,649 454,231 Other creditors and accruals 149,100 56,974

444,749 511,205

8 Council members Council members during the financial year ended 30 June

2010 include: Mr John Lee (July - November 2009); Mr Peter Achterstraat (November 2009 – June 2010); Ms Jody Broun (July - November 2009); Dr Dahle Suggett (November 2009 - April 2010); Ms Carolyn Burlew, Consultant; Mr Stephen McIntyre, Executive Director, Assets, Housing NSW; Dr Michael Di Francesco (July - November 2009); Ms Madeleine Culbert (November 2009 – June 2010); Mr Tim Farland; Associate Professor Joanne Kelly; Mr Paul Doorn (Ex-officio); Mr Andrew Nicholls; Mr Emil Wajs-Chaczko (July - November 2009); Mr Harold Bear (November 2009 – June 2010); Ms Heather Hukins Ms Illana Halliday (co-opted); Ms Jennifer Mason (co-opted)

9 Members guarantee The Institute of Public Administration Australia New South Wales

Division Inc. was incorporated in New South Wales on 31 March 1988, under the Associations Incorporation Act 1984 (NSW). If the Institute is wound up, the articles of association state that each member is required to contribute a maximum of the amount, if any, unpaid by the member in respect of membership of the Institute of Public Administration Australia New South Wales, towards the meeting of any outstanding obligations of the Entity. At 30 June 2010, the number of members was 827 (2009: 810; 2008: 1,042).

Surplus property The assets and income of the Entity shall be applied solely in

furtherance of its above mentioned objects and no portion shall be distributed directly or indirectly to the members of the Entity except as bona fide compensation for services rendered or expenses incurred on behalf of the Entity.

In the event of the winding up or the cancellation of the incorporation of the Entity, the Entity shall pass a special resolution nominating an association as the association in which is to vest its surplus property pursuant to section 53(2) of the Act. This nominated association must have similar objects and rules prohibiting the distribution of its assets and income to its member.

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www.nsw.ipaa.org.au

Level 6 Bligh House

4-6 Bligh Street Sydney NSW 2000

GPO Box 904 Sydney NSW 2001

t 02 9228 5225 f 02 9241 1920

e info@nsw.ipaa.org.au