2008 oDesk Global Offshore Outsourcing Statistics Report

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2008Global Outsourcing

Statistics Report

December 15, 2008



Agenda

Background Summary of findings 2008 Country Statistics

– Canada– India– Pakistan– Philippines – Russia– Ukraine– United States

How to use this data Methodology



Background oDesk (www.oDesk.com) is the leading marketplace for online workteams with the best

business model for both buyers and providers Over 125,000 professional contractors, including software engineers, web developers,

graphic designers, writers, researchers, and virtual assistants around the world provide services via oDesk. The average job size on oDesk is $4,000

The following presentation summarizes the activity in oDesk’s top 7 provider countries

Click here to see complete oDesk Outsourcing Statistics

http://www.odesk.com/

http://www.odesk.com/community/oconomy/



Summary of findings The United States has the greatest number of providers and highest average feedback

rating. Homeshoring within the US continues to gain momentum. Outsourcing to the Philippines is growing faster than any other country. Its largest category

is Knowledge Processing Outsourcing (KPO), including data entry and virtual assistants. The country’s average feedback rating recently surpassed the oDesk average for the first time.

India remains the dominant player in the industry, boasting the highest number of new hires. Its largest work category is software and web development.

Software and Web Developers are earning nearly 3x the rates of writers and administrative assistants around the world.

The total number of providers, average hourly rate charge, and average feedback score of our 7 featured countries are summarized below:

Canada Total Providers: 3,581Average Hourly Rate Charge: $19.60Average Feedback Score: 4.32

Russia Total Providers: 2,721Average Hourly Rate Charge: $16.86Average Feedback Score: 4.31

India Total Providers: 27,454Average Hourly Rate Charge: $12.52Average Feedback Score: 4.01

Ukraine Total Providers: 2,929Average Hourly Rate Charge: $15.96Average Feedback Score: 4.36

Pakistan Total Providers: 5,960Average Hourly Rate Charge: $11.13Average Feedback Score: 4.36

USA Total Providers: 52,637Average Hourly Rate Charge: $18.32Average Feedback Score: 4.40

Philippines Total Providers: 17,213Average Hourly Rate Charge: $6.33Average Feedback Score: 4.30

Click here to see complete oDesk Outsourcing Statistics

http://www.odesk.com/community/oconomy/united_states

http://www.odesk.com/community/oconomy/outsourcing_philippines

http://www.odesk.com/community/oconomy/outsourcing_india




Canada

Canada has a total of 3,581 providers, with an average hourly charge rate of $19.60 and an average feedback score of 4.32

Statistics on the top provider cities can be found on oDesk’s Canada Provider Map:

Click here to see complete oDesk Canada Overview

http://www.odesk.com/community/oconomy/outsourcing_canada



Canada Canada’s average hourly rate has consistently been above the oDesk average for the past

two years

Click here to find Canada providers on oDesk

http://www.odesk.com/users/?search_button.x=1&action=Professionals&reset=1&filter%5BProfileData%5D=canada



Canada Canada’s average feedback score is above the oDesk average





Canada Software developers, followed by data entry professionals are the most common types of

providers in Canada





Canada Hours worked in Canada has been rising steadily for the past two years





India

India has a total of 27,454 providers, with an average hourly charge rate of $12.52 and an average feedback score of 3.99

Statistics on the top provider cities can be found on oDesk’s India Provider Map:

Click here to see complete oDesk India Overview

http://www.odesk.com/community/oconomy/outsourcing_india



India India’s average hourly rate has consistently been below the oDesk average for the past

two years

Click here to find India providers on oDesk

http://www.odesk.com/users?search_button.x=1&search_providers_form=yes&filter%5BTitleData%5D=india&filter%5BJobCategory%5D=&filter%5Badjusted_score%5D=&filter%5Bui_total_hours%5D=&filter%5Bis_recent%5D=no&filter%5Bhourly_charge_rate_min%5D=&filter%5Bhourly_charge_rate_max%5D=&filter%5B



India India’s average feedback score has consistently been below the oDesk average for the last

two years





India Software developers are by far the most common type of providers in India





India Hours worked in India continues to grow, but at a slower rate than before





Pakistan

Pakistan has a total of 5,960 providers, with an average hourly charge rate of $11.13 and an average feedback score of 4.36

Statistics on the top provider cities can be found on oDesk’s Pakistan Provider Map:

Click here to see complete oDesk Pakistan Overview



Pakistan Pakistan’s average hourly rate has been below the oDesk average for the majority of the

past two years

Click here to find Pakistan providers on oDesk

http://www.odesk.com/users/?search_button.x=1&search_providers_form=yes&filter%5BTitleData%5D=pakistan&filter%5BJobCategory%5D=&filter%5Badjusted_score%5D=&filter%5Bui_total_hours%5D=&filter%5Bis_recent%5D=no&filter%5Bhourly_charge_rate_min%5D=&filter%5Bhourly_charge_rate_max%5D=&filter%5Bcountry_region%5D=&filter%5Bpr



Pakistan Pakistan’s average feedback score is currently close to the oDesk average





Pakistan Software developers/designers, followed by data entry professionals are the most

common types of providers in Pakistan





Pakistan Hours worked in Pakistan has been rising steadily for the past two years





Philippines

The Philippines has a total of 17,213 providers, with an average hourly charge rate of $6.33 and an average feedback score of 4.30

Statistics on the top provider cities can be found on oDesk’s Philippines Provider Map:

Click here to see complete oDesk Philippines Overview

http://www.odesk.com/community/oconomy/outsourcing_philippines



Philippines The Philippines average hourly rate has consistently been below the oDesk average for

the past two years, and has dropped significantly

Click here to find Philippines providers on oDesk

http://www.odesk.com/users/?search_button.x=1&search_providers_form=yes&filter%5BTitleData%5D=philippines&filter%5BJobCategory%5D=&filter%5Badjusted_score%5D=&filter%5Bui_total_hours%5D=&filter%5Bis_recent%5D=no&filter%5Bhourly_charge_rate_min%5D=&filter%5Bhourly_charge_rate_max%5D=&filter%5Bcountry_region%5D=&filter%5Bprovider_type%5D=&filter%5Blast_pro



Philippines The Philippines average feedback score is about the same as the oDesk average





Philippines Data entry professionals are by far the most common types of providers in the Philippines





Philippines Hours worked in the Philippines has grown explosively in the past year





Russia

Russia has a total of 2,721 providers, with an average hourly charge rate of $16.86 and an average feedback score of 4.36

Statistics on the top provider cities can be found on oDesk’s Russia Provider Map:

Click here to see complete oDesk Russia Overview

http://www.odesk.com/community/oconomy/outsourcing_russia



Russia Russia’s average hourly rate is now above the oDesk average and has been consistently

rising for the past two years

Click here to find Russia providers on oDesk

http://www.odesk.com/users/?search_button.x=1&action=Professionals&reset=1&filter%5BProfileData%5D=russia



Russia Russia’s average feedback is now above the oDesk average and has been consistently






Russia Software developers are by far the most common types of providers in Russia





Russia Hours worked in Russia has been rising steadily for the past two years





Ukraine

Ukraine has a total of 2,929 providers, with an average hourly charge rate of $15.96 and an average feedback score of 4.39

Statistics on the top provider cities can be found on oDesk’s Ukraine Provider Map:

Click here to see complete oDesk Ukraine Overview

http://www.odesk.com/community/oconomy/outsourcing_ukraine



Ukraine Ukraine’s average hourly rate is now above the oDesk average and has been consistently






Ukraine Ukraine’s average feedback score has consistently been above the oDesk average





Ukraine Software developers are by far the most common types of providers in Ukraine





Ukraine Hours worked in Ukraine has been rising steadily for the past two years





United States

The United States has a total of 52,637 providers, with an average hourly charge rate of $18.32 and an average feedback score of 4.39

Statistics on the top provider cities can be found on oDesk’s United States Provider Map:

Click here to see complete oDesk United States Overview

http://www.odesk.com/community/oconomy/outsourcing_united_states



United States The United States average hourly rate has consistently been above the oDesk average for

the past two years

Click here to find United States providers on oDesk

http://www.odesk.com/users/?search_button.x=1&search_providers_form=yes&filter%5BTitleData%5D=united+states&filter%5BJobCategory%5D=&filter%5Badjusted_score%5D=&filter%5Bui_total_hours%5D=&filter%5Bis_recent%5D=no&filter%5Bhourly_charge_rate_min%5D=&filter%5Bhourly_charge_rate_max%5D=&filter%5Bcountry_region%5D=&filt



United States The United States average feedback score has consistently been above the oDesk average

for the past two years


http://www.odesk.com/users/?search_button.x=1&search_providers_form=yes&filter%5BTitleData%5D=united+states&filter%5BJobCategory%5D=&filter%5Badjusted_score%5D=&filter%5Bui_total_hours%5D=&filter%5Bis_recent%5D=no&filter%5Bhourly_charge_rate_min%5D=&filter%5Bhourly_charge_rate_max%5D=&filter%5Bcountry_region%5D=&filt



United States Data entry professionals, followed by consultants, are the most common types of

providers in the United States




United States Hours worked in the United States has been rising steadily for the past two years




How to use this data Buyers:

– Understand which countries have• What types of skills• The highest and lowest hourly rates • The highest and lowest average feedback scores

– See which countries are growing the fastest (in terms of hours worked)– Make educated decisions as you interview candidates on oDesk

Providers:– Compare your rates & feedback to others

in your country and around the world– Be proud about your country’s skills and

feedback

Both:– Feel confident that oDesk has the best

business model for all parties, and thus

continues to change how the world works

(and grow explosively):

*For a more complete summary of oDesk statistics,

visit the oConomy




Methodology Global Provider Maps: Top 20 cities in country, in terms of number of oDesk providers,

are included. Cities must have minimum of 20 providers. Hourly Rates vs. oDesk Average Charts: Assignments on or after January 1, 2007, with

greater than 0 hours and greater than a $1.11 hourly rate are included. This is the average rate of actual work performed, not the rates listed in providers’ personal profiles.

Average Feedback vs. oDesk Average Charts: Providers with at least one feedback score who have last worked on or after January 1, 2007, are included

Hours Worked Charts: Assignments on or after January 1, 2007, are included



Documents

2008 oDesk Global Offshore Outsourcing Statistics Report