2007 NCSL International Workshop & Symposium St. Paul ...asq.org/measure/pdf/vol21-no3-sep07-short.pdf · Vol. 21, No. 3 The ... Jay Bucher, Woody Niemann, & Graeme Payne. The Standard

Vol. 21, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2007

2007 NCSL International Workshop & Symposium2007 NCSL International Workshop & SymposiumSt. Paul River Centre, St. Paul, MinnesotaSt. Paul River Centre, St. Paul, Minnesota

July 29 ~ August 2, 2007July 29 ~ August 2, 2007Below: Dilip Shah, Chris Grachanen, Jay Bucher, Woody Niemann, & Graeme PayneBelow: Dilip Shah, Chris Grachanen, Jay Bucher, Woody Niemann, & Graeme Payne

The Standard is published quarterly by the Measurement Quality Division of ASQ; deadlines are February 15, May 15, August 15 and November 15. Text infor-mation intended for publication can be sent via electronic mail as an attachment in MS Word format (Times New Roman, 11 pt). Use single spacing between sen-tences. Graphics/illustrations must be sent as a separate attachment, in jpg format. Photographs of MQD activities are always welcome. Publication of articles, prod-uct releases, advertisements or technical information does not imply endorsement by MQD or ASQ. While The Standard makes every effort to ensure the accuracy of articles, the publication disclaims responsibility for statements of fact or opinion made by the authors or other contributors. Material from The Standard may not be reproduced without permission of ASQ. Copyrights in the United States and all other countries are reserved. Website information: MQD’s homepage can be found at http://www.asq.org/measure. © 2007 ASQ, MQD. All rights reserved.

The Standard Vol 21, No. 3, September 2007

Managing Editor and Publisher Jay L. Bucher 6700 Royal View Dr. De Forest, WI 53532-2775 Voice: 608-846-6968 Email: [email protected]

AdvertisingSubmit your draft copy to Jay Bucher, with a request for a quotation. Indicate size desired. Since The Standard is published ‘in-house’ the requester must submit a photo or graphic of their logo, if applicable. The following rates apply:Business card size ............................ $100 1/8 page .......................................... $150 1/4 page ........................................... $200 1/3 page ........................................... $250 ½ page ............................................. $300 Full page ......................................... $550

Advertisements will be accepted on a ‘per issue’ basis only; no long-term contracts will be available at present. Advertising must be clearly distinguished as an ad. Ads must be related to measurement quality, quality of measurement, or a related quality field. Ads must not imply endorsement by the Measure-ment Quality Division or ASQ.

Letters to the Editor The Standard welcomes letters from mem-bers and subscribers. Letters should clearly state whether the author is expressing opin-ion or presenting facts with supporting infor-mation. Commendation, encouragement, constructive critique, suggestions, and alter-native approaches are accepted. If the con-tent is more than 200 words, we may delete portions to hold that limit. We reserve the right to edit letters and papers.

Information for AuthorsThe Standard publishes papers on the qual-ity of measurements and the measurement of quality at all levels ranging from relatively simple tutorial material to state-of-the-art. Papers published in The Standard are not referred in the usual sense, except to ascer-tain that facts are correctly stated and to as-sure that opinion and fact are clearly distin-guished one from another. The Editor re-serves the right to edit any paper. Please sin-gle space after sentences and use Times New Roman, 12 pt font.

TABLE OF CONTENTSMQD Officers for 2007 ~ 2008 ......................................................3 Chair’s Column...............................................................................4 Chair-Elect’s Column .....................................................................5 Important CCT Program Update Information.................................6 MQD Meeting Minutes...................................................................7 The Learning Curve ........................................................................9 APLAC Turns 15 Years Old.........................................................12 ILAC Celebrates 30 Years ............................................................13 AB Liaison Report ........................................................................14 NCSL International Workshop & Symposium Report .................16 Check Standards Can Save You Time ..........................................18 MQD Officers and Committee Chairs ..........................................21 MQD Regional Councilors …………………………………… ..22 A Quality Calibration System.......................................................24

FROM THE DESK OF THE EDITOR/PUBLISHER

It’s hard to believe we have gone through another fiscal year at the MQD. We had a very successful showing at this year’s NCSL International Work-shop and Symposium in St. Paul, Minnesota (a photo of the venue is on the cover). Lots of traffic at our booth, as well as many questions about the MQD, the CCT (certified calibration technician) program, and the CCT challenge coin. By the way, the coins for our new CCTs that were certified in December 2006 and June 2007 were mailed the last week of July. Everyone should have them by now. If you have your CCT but have not received a CCT challenge coin, please send me an email and we will see what we can do to rectify the situation. If you look closely on the cover, to the left of the ASQ logo are two small ovals. They are the front and back of the CCT challenge coin for booth visitors to envy. We are still actively soliciting articles for future edi-tions of The Standard. They could be original, from past conferences or previously published (we need the appropriate permissions, of course) in other magazines or newsletters.

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THE MEASUREMENT QUALITY DIVISION (MQD) OFFICERS FOR 2007 ~ 2008

ChairChairDilip A. ShahE = mc3 Solutions 197 Great Oaks Trail #130 Wadsworth, Ohio 44281-8215 Voice (330) 328-4400 / Fax (330) 336-3974 E-mail: [email protected], [email protected]

ChairChair--electelectCraig (Woody) Niemann 1489 Pheasant Run Dr. Newark, OH 43055-8046 Voice (740) 788-5034 E-mail: [email protected]

SecretarySecretaryChristopher L. Grachanen Manager, Houston Metrology Group HPP. O. Box 692000 MS070110 Houston, TX 77269-2000 Voice (281) 518-8486 / Fax (281) 518-7275 E-mail: [email protected]

TreasurerTreasurerJay L. Bucher Bucherview Metrology Services 6700 Royal View Dr. De Forest, WI 53532-2775 Voice (608) 277-2522 / Fax (608) 846-4269 E-mail: [email protected]

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CHAIR’S CORNERDilip Shah

Welcome to the Fall 2007 MQD newslet-ter. I was asked to fill in as Interim Chair of the Division and I have accepted the responsibility. Due to increasing work com-mi t men t s , R i ck Roberson thought it best for the division to step down as Chair. I want to thank Rick Roberson for his

past contribution to the division and wish him the best for the future.

CHAIR-ELECT’S COLUMNCraig A. Niemann, SMSgt, USAF

As the new Chair-Elect for the Measurement Quality Division, I feel it appropriate for me to in-troduce myself. I’m Craig “Woody” Niemann and I began my career in me-trology in 1989 at Lowry Air Force Base, as many other people in the divi-sion have done. Even though I went through 9 months of technical

school training to be a Precision Measurement Equipment Laboratory (PMEL) apprentice, I still don’t think I had a true appreciation for the vast impact metrology has on every walk of life.

THE LEARNING CURVEPhil Painchaud

This is the fifty-first iteration in an uninterrupted contiguous series of discantive disserta-tions charted to be on the gen-eral subject of Metrology Edu-cation. We are now about to commence our sixteenth year of writing these open letters to our esteemed Boss, the Managing Editor of this journal.

CHECK STANDARDS CAN

SAVE YOU TIMEChristopher L. Grachanen

The benefits of em-ploying check stan-dards as a way of monitoring measure-ment process variabil-ity has been well documented over the years. But did you know that using check standards on a regular basis can save you time? A case in point is the use of check standards and the calibration of vector net-work analyzers (VNA) prior to performing high frequency scattering parameter (s-parameter) meas-urements.

A QUALITY

CALIBRATION SYSTEMJay L. Bucher

Whether a company is try-ing for registration to ISO 9000 standards, or accredi-tation to ISO 17025, or trying to make a good, valid, repeatable measure-ment - they will need to have a system of some sort, and it is just as easy to implement a quality system as opposed to a non-quality system. But what is a quality calibration system?

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CCT PROGRAM UPDATE Christopher L. Grachanen

The American Society for Quality (ASQ) Measurement Quality Division (MQD) is please to relate that the Certified Calibration Technician (CCT) exam can be proctored on military bases having education offices that are authorized to administer Dantes tests (ASQ’s other certification exams may also be proc-tored) . The steps to apply for taking an exam are as follows:

1. Active military personnel, government employees and civilian contractors interested in taking the CCT exam should first verify that their education office is authorized to administer Dantes tests.

2. (After verifying Step # 2) personnel should obtain the following contact information

· Name and location of the military base

· Name of person to proctor the exam

· Name of person requesting the exam

· Phone numbers for above

· Addresses for above

· E-mails (as applicable) for above

3. Contact information and exam application (see below) should be sent to Betty File [email protected] her phone number is 414-272-8575 ext 7748 (exam fee should also be sent at this time).

ASQ will contact the person that will be proctoring the exam and provide instructions and the exam.

Information on ASQ’s CCT program can be found at:

http://www.asq.org/certification/calibration-technician/index.html

CCT exam application information may be found at:

http://www.asq.org/certification/calibration-technician/apply.html

Information on other ASQ certification programs can be found at:

http://www.asq.org/store/training-certification/

Note: If you are an active member of the U.S or Canadian military, you are eligible for a discounted exam fee. You must submit a copy of your military ID when you apply. ID cards should be faxed to 414-298-2500. Your application will be placed on hold until a copy of your ID card is received.

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ASQ MQD MEETING AT NCSLI CONFERENCE – JULY 2007

Attendees Present: Attendees Remote:Christopher L. Grachanen Jay Bucher Sara Garverick Craig ‘Woody’ Niemann Dilip Shah

JayDeadline for article submittal for the next issue of The Standard is 15 Aug 2007. ASQ headquarters has a new Division Accountant, Bobbie Mulhall. Jay is working on his replacement for his MQD Treasury position which comes to term next year. Jay questioned who will be the MQD chair elect for 2008-2009. Discussions followed with no firm

candidate identified. MQD Financial Summary: As of July 31st, 2007, we had $77,614.52 in our Money Market account

and $58,347.49 in checking (All MQD and CCT coins have been paid for). Jay to follow up with ASQ headquarters about the mailing of CCT coins … Update: Coins were mailed out USPS on 27 July 2007 per Leta Thrasher, ASQ Administrator.

DilipASQ’s World Wide Conference abstract submittal deadline is 01 Aug 2007. Dilip and Graeme

Payne have submitted their abstracts. The MQD session track for the 2008 Measurement Science Conference (MSC) has been confirmed.

The 2008 MSC will be held on 10-14 March. A CCT Prep course will be offered at the 2008 MSC on Monday and Tuesday of the conference

with the CCT exam being given on Wednesday. Dilip will be teaching the CCT Prep course for free. The offering of the CCT Prep course and CCT exam is a piloted program which if successful will be offered at next year’s NCSLI national conference. ASQ’s CQT and CQI exams will also be offered at MSC (no prep courses for CQT and CQI will be offered at the 2008 MSC).

The 2007 MQD / Inspection Conference has been cancelled due to lack of presenters (conference was tentatively scheduled for the end of Sept. 2007). Nominated Norm Belecki for the 2007 Max J. Unis award. A vote was taken which unanimously passed. Presentation of the award will be either at the 2008 MSC or the 2008 CPEM conference.

ChrisUpdate on the CCT program (CCT alumni is now 811 strong). Chris confirmed ‘ear marking’ approx. $25k for updating the CCT Body of Knowledge (BOK).

ASQ requires all certification BOK’s to be updated every 5 years. The ‘ear marked’ funds will be used to pay a contractor to construct an on-line survey, disseminate the survey to participants, compile survey responses and summarize results.

Jay accepted championing the CCT program per ASQ’s certification program secession planning requirements. Update on activities with the US Dept. of Labor and the Office of Personnel Management (OPM) re-garding Metrology job descriptions.

(Continued on page 7)

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ACTION ITEMS:

Jay1. Need to complete and submit MSC co-sponsorship Letter of Memorandum; update—completed at NCSLI on Tuesday, August 1st, given to Woody Niemann. 2. Richard Roberson and Woody need access to MQD’s Share Point; update—link, logins and pass-words sent out August 4th.Jay to coordinate Quality Progress’s Measure For Measure column (different authors will be responsible for writing articles and submitting them in a timely manner); next three editions have author’s commit-ted.Dilip1. Contact Carol Singer of Cal Lab Magazine to promote the CCT Prep course and CCT exam that will be offered at MSC. Research past recipients of MQD’s Max J. Unis award for posting to the MQD website

Chris1. Develop an activity roadmap for updating the CCT BOK which is scheduled to begin in early 2008. Provide a copy of the US Air Force letter which mentioned the CCT program as an US Air Force sanc-tioned program for posting to MQD’s Share Point.

Woody1. Research the possibility of offering the CCT exam on military bases (education offices). Research how CCT exam fee is reimbursed by the US Air Force for personnel taking the exam.

Graeme 1. Send MQD historical documents and records to Jay. Research getting a ‘mobile friendly’ MQD display booth.

GENERAL DISCUSSIONS

Several MQD officers participated in NCSLI conference education sessions (Education Outreach Panel and CCT Program Update) as well as attending several NCSLI Metrology education committee meetings.

Three copies of the Metrology Handbook were signed by authors present at the conference and given to NCSLI personnel for door prizes. Many inquires regarding MQD and the CCT program were answered for conference attendees visiting the MQD booth (Chris, Dilip, Graeme, Jay and Woody covered booth duties). Traffic at the MQD booth was good. Conference attendee comments regarding MQD and the CCT program were generally favor-able.

Respectfully Submitted,

Christopher L. Grachanen ASQ MQD Secretary

(Continued from page 6)

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NCSLI 2007 Report Compiled by Dilip A. Shah – MQD Program Chair

This year’s NCSL International conference was held at the Riverfront Convention Center in St. Paul, MN during July 29 – August 2, 2007.

To find out more visit:www.BucherviewMetrology.com

your calibration programGave you consistently accurate results?Met ISO standards or FDA requirements?Had a traceability paper trail?Tracked out of tolerance conditions?Had a paperless record system?Was proactive instead of reactive?

The solution…a Quality Calibration Systema Quality Calibration System

Jay L. Bucher, ASQ CCT(608) 846 6968

In-house calibration programs for biotech and pharmaceutical companies, meeting all

ISO standards and QSR requirements.

MQD Page 9


SERVING INTERNATIONAL TRADE FOR 15 YEARS

In 2007, the Asia Pacific Laboratory Accreditation Cooperation Inc, known usually as "APLAC", celebrates its 15th Anniversary. Since its inception in 1992 and especially since the inaugural signing of the APLAC Mutual Recognition Arrangement (MRA) in 1997, APLAC has helped to serve international trade by reducing trade barriers and facilitating recognition of test, measurement and in-spection reports issued by accredited laboratories through the APLAC MRA.

The culmination of APLAC’s celebration of its 15th Anniversary will be at its General Assembly and associated meetings from 2- 7 December, in Kuala Lumpur, Malaysia.

APLAC’s membership consists of organizations in the Asia Pacific region responsible for accrediting calibration, testing and inspection facilities, and reference material producers.

APLAC now boasts the successful establishment of a fully operational Mutual Recognition Arrange-ment (MRA) linking 26 accreditation bodies in 17 economies across the Asia - Pacific region. The economies are: Australia; Canada; Peoples Republic of China; Hong Kong, China; India; Indonesia; Ja-pan; Republic of Korea; Malaysia; Mexico; New Zealand; The Philippines; Singapore; Chinese Taipei; Thailand; United States of America; Vietnam.

In the US, four accreditation bodies are signatories to the APLAC MRA. These are Assured Calibration Laboratory Accreditation Select Services (ACLASS) (for testing and calibration), American Association for Laboratory Accreditation (A2LA) (for testing, calibration and inspection), International Accredita-tion Service (IAS) (for testing, calibration and inspection) and the National Voluntary Laboratory Ac-creditation Program (NVLAP) (for testing and calibration).

Mutual recognition means that each MRA signatory accepts the accreditations granted by the other sig-natories as equivalent to its own. This facilitates endorsed test, measurement and inspection reports from the exporting economy to be accepted in the importing economy, avoiding the need for re-testing, re-calibration or re-inspection, thus saving time and money. Regulators worldwide increasingly use ac-creditation (and the APLAC MRA network) as evidence of competence to carry out testing, measure-ment and inspection for mandatory purposes. APLAC is recognized by Asia Pacific Economic Coopera-tion (APEC) member economies as a Specialist Regional Body (SRB).

APLAC's principal objectives are to foster the development of competent laboratories inspection bodies and reference material producers in member economies, to harmonize accreditation practices in the re-gion and with other regions, and to facilitate mutual recognition of test, measurement and inspection reports through the APLAC Mutual Recognition Arrangement.

To learn more about APLAC, please visit www.aplac.org.

Submitted by: Hershal C. Brewer, CCT Accreditation Officer International Accreditation Service Phone: 562-699-0541 Ext 3222 Mobile: 951-326-5216

[email protected] http://www.iasonline.org

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MEDIA RELEASE

ILAC Celebrates 30 Years (International Laboratory Accreditation Cooperation 1977-2007)

ILAC is the international cooperation of laboratory and inspection accreditation bodies which this year celebrates its 30th anniversary. One of the primary aims of ILAC is the removal of technical barriers to trade.

Imagine you are importing toys from another country. The toys have been tested in that country by a laboratory which says it meets international safety standards. But how do you convince your authorities that the tests –and results – are genuine?

That dilemma was a major impediment to international trade 30 years ago, but today, thanks to a handful of pioneers, things have changed for the better.

The ability of authorities to trust technical standards and procedures from different countries reaches an important milestone this year - with the International Laboratory Accreditation Cooperation (ILAC) celebrating 30 years of helping the world's economies overcome technical barriers to trade.

ILAC’s evolution was prompted by the Tokyo round of international trade negotiations under the Gen-eral Agreement on Tariffs and Trade (GATT). The outcome was the GATT Standards Code, an agree-ment between a number of the member states encouraging recognition of the equivalence of different standards, and the variety of testing and accreditation regimes.

ILAC’s Chair, Daniel Pierre said: “The first conference on International Laboratory Accreditation, was convened in Copenhagen in 1977 by Mr Per Lund Thoft of the Ministry of Trade, Denmark with the support of Dr Howard Forman of the US Department of Commerce. Twenty countries from around the world, the EEC Commission and ISO accepted their invitation.”

The conference gave countries that already had, or were planning accreditation schemes an opportunity to compare notes and experiences. The delegations with practical experience were The National Testing Board of Denmark (1977), NVLAP US Department of Commerce (1976), BSI's System of the Registra-tion of Test House, UK (1977) NATA - Australia (1947) and TELARC - New Zealand (1973).

“The outcome of that first ILAC conference was the idea that mutual recognition agreements between accreditation bodies meant any laboratory, anywhere could have their test results recognised as reliable. ILAC from its inception has worked to create an international framework to support international trade through the removal of technical barriers. This is now recognised through the ILAC Mutual Recognition Arrangement (MRA). Fifty eight signatories, representing 46 economies have now signed the ILAC Mu-tual Recognition Arrangement, enhancing the acceptance of products and services across national bor-ders,” Mr Pierre said.

Further information about ILAC is available from the website at: http://www.ilac.org/aboutilac.html.

To download historic ILAC photos go to: http://www.ilac.org/Photos

Submitted by: Phil Smith American Association for Laboratory Accreditation (A2LA) Phone: 301 644 3204 Email: [email protected] Web: www.A2LA.org

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Chair, Nominating Chair, Program ChairDilip A. ShahE = mc3 Solutions 197 Great Oaks Trail #130 Wadsworth, Ohio 44281-8215 Voice (330) 328-4400 / Fax (330) 336-3974 E-mail: [email protected], [email protected]

Chair-ElectCraig (Woody) Niemann 1489 Pheasant Run Dr. Newark, OH 43055-8046 Voice (740) 788-5034 E-mail: [email protected]

Secretary, Certification Chair, WebsiteManager, NCSL International Representative

Christopher L. Grachanen Manager, Houston Metrology Group HP P. O. Box 692000 MS070110 Houston, TX 77269-2000 Voice (281) 518-8486 / Fax (281) 518-7275 E-mail: [email protected]

Treasurer, Publication Chair, Newsletter Editor/Publisher, Share Point Administrator

Jay L. Bucher Bucherview Metrology Services 6700 Royal View Dr. De Forest, WI 53532-2775 Voice (608) 277-2522 / Fax (608) 846-4269 E-mail: [email protected] or [email protected]

Immediate Past ChairGraeme C. Payne GK Systems, Inc. 4440 Weston Drive SW, Suite B Lilburn, GA 30047 USA Voice: (770) 931-4004 / Fax (866) 887-9344 E-mail: [email protected]

Joe Simmons ScholarshipNorm Belecki 7413 Mill Run Dr Derwood, MD 20855-1156 Voice (301) 869-4520 E-mail: [email protected]

Standards Committee RepresentativeRobert M. Graham Primary AC Standards Lab Sandia National LaboratoriesP.O. Box 5800, M.S. 0665 Albuquerque, NM 87185-0665 Phone: (505) 845-0434 Fax: (505) 844-6096 E-mail: [email protected]

Examining ChairDuane AllenU. S. Navy P.O. Box 5000, Code MS11 Corona, CA 92878-5000 Voice (909) 273-4783 / Fax (909) 273-4599 E-mail: [email protected]

HistorianKeela Sniadach Promega Corp. 5445 East Cheryl Parkway Madison, WI 53711 Voice (608) 298-4681 / Fax (608) 277-2516 E-mail: [email protected]

ASQ Division AdministratorMs. Leta Thrasher Voice (800) 248-1946, x7423 E-mail: [email protected]

MEASUREMENT QUALITY DIVISION OFFICERS AND COMMITTEE CHAIRS

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ASQ MEASUREMENT QUALITY DIVISION REGIONAL COUNCILORS

Regional Councilors represent the Division to members and Sections in their geographic areas. Regional Councilors are appointed for renewable two-year terms, and are advisory members of the Division leadership team.

Region 1 (CT, MA, ME, NH, RI, VT)

Mr. Jun Bautista Genzyme Cambridge, MA 02142 E-mail: [email protected]

Region 2 (NJ, NY, PA)

Volunteer Opportunity!

Region 3 (CT, NJ, NY)

Mr. Eduardo M. Heidelberg PfizerParlin, NJ 08859 E-mail: [email protected]

Region 4 (Canada)

Mr. Alexander T. C. Lau ExxonMobil Whitby, ON L1R 1R1 E-mail: [email protected]

Region 5 (DC, DE, MD, PA, VA)

Mr. Richard A. Litts Litts Quality Technologies Downington, PA 19335 E-mail: [email protected]

Region 6 (AK, CA, HI, ID, MT, OR, UT, WA, WY)


Region 7 (AZ, CA, NV, part of Mexico)

Mr. Randy D. Farmer Metrology Solutions Chula Vista, CA 91913 E-mail: [email protected]

Region 8 (OH, PA)

Dilip A. Shah E = mc3 Solutions Wadsworth, Ohio 44281-8215E-mail: [email protected], [email protected]

Region 9 (IN, KY, OH)

Mr. Ryan Fischer, ASQ CCT Laboratory Accreditation Bureau New Haven, IN 46774 E-mail: [email protected]

Region 10 (OH, MI)


Region 11 (NC, SC, TN, VA)


Region 12 (IL, MN, ND, SD, WI)

Dr. Donald S. Ermer ASQ Fellow; Eugene L. Grant Medal (2001) University of Wisconsin—Madison Madison, WI 53706 E-mail: [email protected]

Region 13 (CO, IA, KS, MO, NE, SD, WY)


Region 14 (AR, LA, NM, OK, TX, part of Mexico)

Mr. R. Keith Bennett TRANSCAT Kingwood, TX 77339 E-mail: [email protected]

Region 15 (AL, FL, GA, LA, MS, Puerto Rico)

Mr. E. Bryan Miller ASQ Fellow Bryan Miller Consulting Florence, AL 35633 E-mail: [email protected]

Region 25 (all other countries)


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The following article starting on page 23 was originally written and presented at the 2007 NCSL International Work-shop & Symposium held in St. Paul, Minnesota this year. We wish to thank NCSL International and Jay Bucher for allowing us to reprint his paper in its en-tirety.

JAY L. BUCHER is president of Bucherview Me-trology Services, LLC, a consulting company spe-cializing in quality calibration systems. He is co-author and editor of The Metrology Handbook(ASQ Quality Press, 2004), and author of TheQuality Calibration Handbook (ASQ Quality Press, 2007) and Paperless Records – Designing and Cre-ating Your Own Electronic Forms (Bucherview Metrology Services, 2007). He is the Treasurer of the ASQ Measurement Quality Division. Bucher is a senior member of ASQ and a certified calibration technician.

Documents

2007 NCSL International Workshop & Symposium St. Paul ...asq.org/measure/pdf/vol21-no3-sep07-short.pdf · Vol. 21, No. 3 The ... Jay Bucher, Woody Niemann, & Graeme Payne. The Standard