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©2007 D-Link India Ltd. All rights reserved. www.dlink.co .in UTM solution for a medium size Call Center • Medium Size call center • Both inbound and outbound • Only domestic Calling • Collections and web hosting services • Multiple processes

©2007 D-Link India Ltd. All rights reserved. UTM solution for a medium size Call Center Medium Size call center Both inbound and outbound

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Page 1: ©2007 D-Link India Ltd. All rights reserved.  UTM solution for a medium size Call Center Medium Size call center Both inbound and outbound

©2007 D-Link India Ltd. All rights reserved. www.dlink.co.in

UTM solution for a medium size Call Center

• Medium Size call center

• Both inbound and outbound

• Only domestic Calling

• Collections and web hosting services

• Multiple processes

Page 2: ©2007 D-Link India Ltd. All rights reserved.  UTM solution for a medium size Call Center Medium Size call center Both inbound and outbound

©2007 D-Link India Ltd. All rights reserved. www.dlink.co.in

Business Reason

Access control and web content Filtering required to effectively use the internet bandwidth for business.

Page 3: ©2007 D-Link India Ltd. All rights reserved.  UTM solution for a medium size Call Center Medium Size call center Both inbound and outbound

©2007 D-Link India Ltd. All rights reserved. www.dlink.co.in

Technologies Issues Providing Solution

No control over internet traffic.

Security threat to organization’s information system assets.

No load sharing and balancing on ISP links.

No automatic internet link failover mechanism hence no link redundancy even though paying for 2 links.

Virus threats even though AV server in the network.

Page 4: ©2007 D-Link India Ltd. All rights reserved.  UTM solution for a medium size Call Center Medium Size call center Both inbound and outbound

©2007 D-Link India Ltd. All rights reserved. www.dlink.co.in

Business Issues Faced

• Sonic Wall a dedicated Security development company.• Strong presence in industry as security leader.• Convinced Customer from Sonic wall to D-Link• Major Threat from Competitor from price point of view

Page 5: ©2007 D-Link India Ltd. All rights reserved.  UTM solution for a medium size Call Center Medium Size call center Both inbound and outbound

©2007 D-Link India Ltd. All rights reserved. www.dlink.co.in

Bill of Material

Product code Description Qty. UnitUnit Price

Total Price

DFL-860 Network Security UTM Firewall with subscriptions

2 Nos. 92600 185200

DFL-860-WCF-12

DFL-860 Net Defend WCF Subscription for 12 Months 2 Nos. 15000 30000

Page 6: ©2007 D-Link India Ltd. All rights reserved.  UTM solution for a medium size Call Center Medium Size call center Both inbound and outbound

©2007 D-Link India Ltd. All rights reserved. www.dlink.co.in

Technical Analysis Cont.

  Product List D-Link SonicWall

  Feature List DFL-800 Pro 2040

       

    2 WAN FE 1 WAN FE

Interfaces Fast Ethernet interfaces (FE) 1 DMZ FE 1 LAN FE

    7 LAN FE 2 Configurable FE

  System Firewall Throughput 150Mbps 200Mbps

VPN Throughput 60Mbps 50Mbps

IPSHardware based Software based

AV Hardware based Software based

Performance Concurrent Sessions 25,000 32,000

  Policies 1,000 (Enhanced OS)

  PPPoE yes yes

  Transparent mode yes Enhanced OS only

Page 7: ©2007 D-Link India Ltd. All rights reserved.  UTM solution for a medium size Call Center Medium Size call center Both inbound and outbound

©2007 D-Link India Ltd. All rights reserved. www.dlink.co.in

Technical Analysis Cont.

  NAT, PAT yes yes

  Dynamic Routing Protocol OSPF RIPv2/OSPF

Firewall System      

 H.323 NAT Traversal yes

Enhanced OS only

  Time-Scheduled Policies yes yes

  Application Layer Gateway (ALG) yes  

  Zone Defense yes  

  DHCP Server/Client yes yes

  DHCP Relay yes yes

Networking Policy-base routing yes

Enhanced OS only

 IEEE 802.1q VLAN yes

Enhanced OS only

 IP Multicast support* IGMP v3

Enhanced OS only

  Encryption Method:    

Page 8: ©2007 D-Link India Ltd. All rights reserved.  UTM solution for a medium size Call Center Medium Size call center Both inbound and outbound

©2007 D-Link India Ltd. All rights reserved. www.dlink.co.in

 (DES/3DES/AES/Twofish/Blowfish/

CAST-128)Include All Method Only DES/3DES/AES

  Dedicated VPN tunnel 300 50

VPN      

  PPTP/L2TP Server yes Only L2TP

  Hub and Spoke yes yes

  IPSec NAT Traversal yes yes

  Console Interface RS-232 RS-232

  Web UI Interface HTTP, HTTPS HTTP, HTTPS

System Command line/SSH* yes

SSH: Enhanced OS only

Management Upgrade and Config backup/restore yes yes

 Trust host for remote management yes  

  Central Management System In the future SonicWall GMS

  Build-in Database yes yes

  External Database    

Technical Analysis Cont.