2005 National Procurement Summit Presentation 1st September

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    ! Importance of measuring Procurement

    ! Key measures

    !

    Examples of different measuring techniques: – Procurement Savings Scorecard

     – Industry Benchmarking

     – Integration Savings Scorecard

    ! Next steps

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    ! Procurement needs to demonstrate value deliveryto the organisation

    !  Appropriate measures ensure Procurement ismotivated and activities are aligned with thecorporate strategy

    ! Other parts of the organisation may also need

    Procurement related KPIs, to ensure they complywith Procurement initiatives

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    STRATEGY

    Financial

    !Production costs!

    COGS savings!Payment Terms

    !Leveraged agreements

    !Supplier consolidation

    !Low cost countrysourcing!Competitive bidding

    OrganisationalCapacity

    !Team Satisfaction!Turnover 

    !Development

    !Procurement Training

    Business Processes

    !Spend under contract!eProcurement usage

    !Reverse auction use

    !Purchasing card usage

    !PO-invoice match rate

    Customers & Stakeholders!Customer Satisfaction!Procurement team utilisation

    !Cross Functional Groups

    !Communication

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    Tactically……

    !  A scoreboard for procurement which - – Tracks progress toward financial goals – Quantifies procurement’s value contribution

    ! Which leads to - – Improved respect for procurement’s achievements – Attracting higher quality talent – Best-practice sharing within the procurement function

     – Improved internal morale & unity within procurementStrategically……

    ! Leading companies will need to quantify value to its businesscustomers and the financial market

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    2 31PLAN

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    2 31What is the strategic landscape?

    Why track savings?

    What is the goal?

    Who are the players?Decision to proceed

    PLAN

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    DESIGN

    2 31What is the strategic landscape?

    Why track savings?

    What is the goal?

    Who are the players?Decision to proceed

    PLAN

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    DESIGN

    2 31What is the strategic landscape?

    Why track savings?

    What is the goal?

    Who are the players?Decision to proceed

    Reporting format & process

    Categories

    Reporting Rules

    Approval ProcessReporting mechanism

    PLAN

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    IMPLEMENTDESIGN

    2 31What is the strategic landscape?

    Why track savings?

    What is the goal?

    Who are the players?Decision to proceed

    Reporting format & process

    Categories

    Reporting Rules

    Approval ProcessReporting mechanism

    PLAN

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    IMPLEMENTDESIGN

    2 31What is the strategic landscape?

    Why track savings?

    What is the goal?

    Who are the players?Decision to proceed

    Reporting format & process

    Categories

    Reporting Rules

    Approval ProcessReporting mechanism

    Communication

    Training

    Ensuring Compliance

    ReportingReview

    PLAN

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    There is little or noprocurement savingsreporting and what is

    reported is discounted bythe rest of the

    organisation.

    Procurement savings reportsare widely available and

    believed by the rest of thecompany. Bottom line

    benefits can be clearly traced

    to procurement savings.

    1 2 3 4 5

    HighLow

    Reporting must be:

    ! Endorsed by senior management

    ! In-line with financial reporting procedures

    ! Supported across the organisation

    !

    Easy for “savings reporters” to understand

    The Faculty Optimal Business Practice Scale

    ! Develop purchasing performance metrics

    ! Establish regular savings reporting process

    ! Develop a savings target work plan for each

    Division

    Define CurrentState (As-Is)

    1

    Define IdealState (To-Be)

    2

    Undertake GapAnalysis

    3

    Develop Plan toaddress gaps

    4

    Cost BenefitAnalysis of

    options

    5

    Approverecommendations

    6

    ImplementPlan

    7

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    Senior management

    !Commitment to cost

    reduction!Current cost reductioninitiatives

    !Support level for leveragedprocurement

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    Senior management

    !Commitment to cost

    reduction!Current cost reductioninitiatives

    !Support level for leveragedprocurement

    Finance

    !Challenges in cost reporting,

    including systems!View of procurementorganisation

    !Challenging savings claims

    !Where in the “bottom line”?

    Procurement

    !Current climate?

    !Unquantified value contribution

    !Concerned reporting is a nonvalue-add process

    !Cautious of corporate“scorekeepers”

    !Double-dipping, who takes glory?

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    ! Who ‘owns’ cost reduction reporting within the organisation?

    ! How is procurement contribution optimised and recognised?

    Senior management

    !Commitment to cost

    reduction!Current cost reductioninitiatives

    !Support level for leveragedprocurement

    Finance

    !Challenges in cost reporting,

    including systems!View of procurementorganisation

    !Challenging savings claims

    !Where in the “bottom line”?

    Procurement

    !Current climate?

    !Unquantified value contribution

    !Concerned reporting is a nonvalue-add process

    !Cautious of corporate“scorekeepers”

    !Double-dipping, who takes glory?

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    ! Who ‘owns’ cost reduction reporting within the organisation?

    ! How is procurement contribution optimised and recognised?

    ! Further complicated with Division – Region – Corporate loyalties

    Senior management

    !Commitment to cost

    reduction!Current cost reductioninitiatives

    !Support level for leveragedprocurement

    Finance

    !Challenges in cost reporting,

    including systems!View of procurementorganisation

    !Challenging savings claims

    !Where in the “bottom line”?

    Procurement

    !Current climate?

    !Unquantified value contribution

    !Concerned reporting is a nonvalue-add process

    !Cautious of corporate“scorekeepers”

    !Double-dipping, who takes glory?

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    ! The spend

     – Assets, goods, services – Strategic, Leveraged, Local

     – Corporate, Divisional

    ! The savings type

     – Structural – Cyclical

     – Punctual

     – Cost Avoidance

    ! The “saver” – location,

    division, region! Time period – annual,

    quarterly

    !  Actual vs projected

    savings

    How can savings be categorised to maximise value and havemeaning within, and outside of, the organisation?

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    Structural

    Sustainable, medium-longterm price change

    Cyclical A savings that wasachieved based onmarket factors,

    rather than purenegotiation skills

    Punctual

     A one-off savingsachieved through anidentified marketopportunity

    Cost Avoidance

    ‘Holding the line’ oncosts, when anincrease wasproposed

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    Finance & Procurement need to work closely to developthe procurement savings reporting rules, considering –

    ! Positive and adverse cost movements

    ! Cost issues outside the control of procurement

    ! Consolidated account rules – minority shares etc

    ! Inter-company/division price reductions

    ! Savings passed on to customers

    ! Currency or hedging gains/losses! Total cost of ownership issues - defining “value-add” vs

    bottom line benefits such as improved vendor terms

    ! Timing differences – lagging & leading indicators

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    Each Division’s Procurement Manager & CFO agree on the procurement savingsachieved, based on the categories and “rules” developed for the system and report

    the agreed upon numbers to their respective corporate functions

    Corporate Finance and Procurementreport the same numbers to senior

    management

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    ! How are you going to gain commitment to reporting?

    ! What is procurement’s current attitude to being measured/accountable?

    ! What is the relationship between procurement & finance? And other groups?

    ! Is procurement a unified group? Is there a procurementcommunity within the organisation?

    ! How is a reporting system going to be used/easy forreporters?

    ! Who “owns” cost reduction reporting within the organisation

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    ! Comprehensive Benchmarking Study to measureand compare performance of the Procurementfunction

    ! Gathers feedback from internal customers, teammembers, managers and peers to provide a 360degree review of Procurement

    ! Involves qualitative and quantitative measures aswell as comparison against other industry bestpractices

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       I  n   d  u  s   t  r  y   C  o  n   t  e  x   t

    p p

    l   y B 

     a s  e

    D y 

    n  p

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    GOVERNANCESTRATEGYSYSTEMS

    PEOPLE & COMMUNICATIONSCORPORATE SPONSORSHIP & CULTURE   I  n

       d  u  s   t  r  y   C  o  n   t  e  x   t

    p p

    l   y B 

     a s  e

    D y 

    n

    ENABLERS ENABLERS

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    GOVERNANCESTRATEGYSYSTEMS

    PEOPLE & COMMUNICATIONSCORPORATE SPONSORSHIP & CULTURE

    PAYORDER

    NEGOTIATE

       I  n   d  u  s   t  r  y   C  o  n   t  e  x   t

    p p

    l   y B 

     a s  e

    D y 

    n

    RESULTS

    ENABLERS ENABLERS

    IMPACTIMPACT

    EXECUTIONEXECUTION

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    GOVERNANCESTRATEGYSYSTEMS

    PEOPLE & COMMUNICATIONSCORPORATE SPONSORSHIP & CULTURE

    PAYORDER

    NEGOTIATE

    RESULTS

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    Cost CultureInfluence & ScopeSenior ManagementCommitmentOrganisationalComplianceMetrics & Alignment

    StructureKnowledege & SkillsCareer Development

    CommunicationTraining

    ControlsAuthoritiesSystem Controls

    System SuitabilityReporting & DecisionSupporteProcurement

    StrategyUnderstandingStrategy RelevanceSpend Segmentation

    Category Strategy

    New Supplier OutreachCreating CompetitionTenderingContract NegotiationSupplier SelectionContract StructureContract ManagementSupplier ManagementSupplier PerformanceManagement

    Ordering Tools

    Payment Tools

    Payment Terms

    ReportingKey IndicatorsValue Add /Effectiveness

    GOVERNANCESTRATEGYSYSTEMS

    PEOPLE & COMMUNICATIONSCORPORATE SPONSORSHIP & CULTURE

    PAYORDER

    NEGOTIATE

    RESULTS

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    The Faculty Definition:

    Influence and scope describes

    the procurement department’s

    ability to penetrate and

    influence the way the company

    buys. A high level of influence

    and scope means procurement

    is deeply involved in all

    purchasing decisions and is

    very well integrated into theorganisation.

    Procurement is apart time job for anoperator or clerical

    employee.

    Procurement has ahigh level ofrespect and

    influence over theorganisation’s

    purchasingdecisions.

    1 5

    The Faculty Optimal Business Practice Scale

    V. Low V. High

       V .

       L  o  w

       V .

       H   i  g   h

    Improve

    HighLow

    Org

    Primary role is tokeep the factory

    running. All majordecisions made by

    user of thecategory/

    commodity.

    Procurement isassigned a large

    number ofcategories, butmajor areas arestill under controlof operations or

    end-users.

    Procurementmanages the

    majority ofcorporate spend

    2 3 4

    Organisation’s Internal Perspective/Rating

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    1. Structure and influence of Procurement within theorganisation

    2. The direct/indirect dichotomy

    3. Developing people and procurement as a place towork

    4. Communicating the value of procurement

    5. Total Cost of Ownership

    6. Supplier management

    7. eProcurement and systems to drive Procurementinitiatives

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    ! Identify, quantify and establish plan to capture synergyopportunities

    ! Base all savings estimates on chosen Financial year

    budget! Quantify unit cost savings by estimated volume

    ! Pro-rata volume across combined companies

    !Factor in adjustments for timing and cashflowconsiderations

    ! Becomes key action plan for delivering synergy benefits

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    Procurement Integration ScorecardSummary of Individual Initiatives

    Year 1

    Black: $1.2

    Green: $2.4

    Red: $5.2

     Amber: $3.3

    Year 2

    Black: $1.4

    Green: $2.8

    Red: $6.1

     Amber: $3.7

    Year 3

    Black: $1.6

    Green: $3.2

    Red: $7.4

     Amber: $4.6

    $5.6

    TotalOpportunity

    $6.5

    TotalOpportunity

    $7.7

    TotalOpportunity

    Black = Banked

    Green = High confidence

    Red = Low confidence

     Amber = Medium confidence

    Opportunity Key

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