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2003
Since 1922
Annual Report 2003Year ended March 31, 2004
MaximizingCore Competencies
“We are more committed than ever to optimize the corporate value for ourshareholders and customers. The Companyaims to realize the dual goals of keepingour profit-driven management on track andreinforcing our growth potential.”
CChhuunngg,, KKuunn--SSuupp President & Chief Executive Officer
210*297_재무 2004.8.26 1:20 PM 페이지2
Profile
Forging Ahead--We will commit all available management
resources to sustaining strong growth and
enhanced profitability in the years ahead.>>>
210*297_EPS 2004.8.25 5:8 PM 페이지1
02. Financial Highlights 04. A Message from President & CEO 06. Our Vision 07. Management Targets for 2004
08. A Review of Operations 18. Strategic Initiatives 23. Financial Section 42. History in Brief
43. Board of Directors & Organization 44. Shareholder Information
82 years of quality service to our valued customersOriental Fire & Marine Insurance Co., Ltd. (OFMI) is the oldest non-life insurance
company in Korea. Since its establishment in 1922, OFMI has continuously been the
leader of Korea’s non-life insurance industry by placing its top priority on maximizing
customer satisfaction. The Company’s concerted efforts, focused on full customer
satisfaction through the development of innovative products and services, have been
well recognized by various related institutions for the past several years.
OFMI is poised to take another leap forward and develop further as the leading non-life
insurance company in Korea under its vision of “Customers’ First Choice for
Insurance.” With the advent of a new era in Korea’s insurance market, OFMI will strive
to achieve its goal of becoming a world-class insurance company through boundless
passion and dedication to our customers, innovative management based on
professionalism and transparency, and strategic “Partnership” with the world’s premier
insurance companies. In doing so, OFMI will remain at the forefront of Korea’s non-life
insurance industry.
A History ofLeadership
210*297_EPS 2004.8.25 5:8 PM 페이지2
Direct premiums written ₩ 1,543,954 ₩ 1,529,884 ₩ 1,537,890 $ 1,338,379
Gross premiums written 1,528,277 1,509,133 1,513,894 1,324,789
Net premiums written 1,208,070 1,134,069 1,136,873 1,047,217
Net premiums earned 1,204,297 1,187,313 1,051,808 1,043,947
Adjusted incurred losses (1) 504,076 424,250 351,219 436,959
Refunds & Reserves 487,204 519,467 476,457 422,334
Adjusted net operating expenses (2) 293,125 277,524 250,229 254,096
Expenses ratio (3) 24.3% 23.4% 23.8% 24.3%
Loss ratio (total) 82.3% 79.5% 78.7% 82.3%
Combined ratio 106.7% 102.9% 102.5% 106.7%
Net increase in catastrophe reserve 10,530 10,136 9,176 9,128
Net underwriting income (88,067) (43,037) (35,274) (76,341)
Net investment income 119,559 91,746 103,270 103,640
Net income 20,022 34,059 43,668 17,356
Invested assets 2,026,985 1,887,145 1,679,254 1,757,095
Total assets 2,332,002 2,150,525 1,938,490 2,021,500
Technical reserve 695,088 674.575 516,887 602,538
Long-term deposits 1,296,457 1,162,315 1,015,004 1,123,836
Catastrophe reserve 96,823 86,293 76,157 83,931
Adjusted shareholders’ equity (4) 294,940 265,978 223,386 255,669
Policyholders’ surplus (5) 299,815 268,283 224,664 259,895
Solvency ratio - Korean guidelines 185.5% 183.4% 163.4% 185.5%
FY2003 FY2002 FY2001 FY2003
Years ended March 31, 2004, 2003 & 2002
(1) Adjusted incurred losses = Incurred losses + Net loss adjustment expenses
(2) Adjusted net operating expenses = Net operating expenses - Net loss adjustment expenses
(3) Expense ratio = Adjusted net operating expenses / Net premiums earned
(4) Adjusted shareholders’ equity = Shareholders’ equity + Catastrophe reserve
(5) Policyholders’ surplus = Adjusted shareholders’ equity + Dividend reserves for participated policyholders
* Korean amounts for FY2003 are converted into US$1.00 at ₩1,153.60, the basic exchange rate as of March 31, 2004
Millions of Korean Won Thousands of U.S. Dollars
Financial Highlights
210*297_EPS 2004.8.25 5:8 PM 페이지3
2003 AN
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02-03
Net Investment Income
Direct Premiums Written
FY2001 FY2002 FY2003
(Millions of Korean Won)
FY2001 FY2002 FY2003
(Millions of Korean Won)Adjusted Shareholder’ Equity
FY2001 FY2002 FY2003
(Millions of Korean Won)
Combined Ratio
FY2001 FY2002 FY2003
(%)Solvency Margin Ratio
FY2001 FY2002 FY2003
(%)
Total Assets
FY2001 FY2002 FY2003
(Millions of Korean Won)
1,93
8,49
0
2,15
0,52
5
2,33
2,00
2
1,53
7,89
0
1,52
9,88
4 1,54
3,95
4
103,
270
91,7
46
119,
559
102.
5
102.
9 106.
7
223,
386
265,
978
294,
940
163.
4
183.
4
185.
5
210*297_EPS 2004.8.25 5:8 PM 페이지4
A Message from President & CEO
During the 2003 fiscal year, ended March 31, 2004, Korea’s non-life
insurance sector encountered a slew of management challenges and
market adversities. Above all, the new Insurance Business Act served
to revolutionize the distribution channels of the domestic insurance
industry. In particular, the launch of bancassurance service in
September 2003 has further escalated competition throughout the
insurance market, while online insurance sales have continued to
enjoy rapid growth momentum.
The sharp fall-off in domestic consumption had an adverse impact on
the non-life insurance sector overall. Moreover, the extensive
damage wrought by killer-force Typhoon Mamie was another primary
factor behind the sharp deterioration of insurers’ bottom-line
earnings in 2003. Domestic non-life insurers recorded a cumulative
net loss of 120 billion won in the past fiscal period, while their
average growth slowed to 3.4%.
We have been wholly dedicated to our business partners andcustomers for 82 years. We will remain committed toenhancing customer services through development ofinsurance products tailored to changing needs of customers.
210*297_EPS 2004.8.25 5:8 PM 페이지5
2003 AN
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04-05
In the fiscal year under review, Oriental Fire & Marine Insurance
was not immune to this difficult operating environment, thus
recording weaker-than-expected results in several areas.
Indeed, this was a major disappointment for the management
and staff, however, rather than being deterred by this temporary
setback, we are more committed than ever to optimize the
corporate value for our shareholders and customers. The
Company aims to realize the dual goals of keeping our profit-
driven management on track and reinforcing our growth
potential. In line with this, we are emphasizing the effective
implementation of the following priorities:
First, we intend to significantly bolster our marketing capability
for improved earning results and to better satisfy customers’
risk-solution needs. Accordingly, the relative shares of our long-
term, casualty, and risk-type insurance lines are being
substantially expanded. In addition, the Company’s active sales
force now includes some 1,200 representatives, marking a more
than 40% increase, while the creation of new distribution
channels, such as FC (financial consultants), TC (total
consultants) and corporate alliances, have contributed much to a
broadening of our customer base. Meanwhile, a solid platform
has been laid to ensure sustained growth of bancassurance
service as a result of the Company’s conclusion of strategic
alliances with all 13 Korean commercial banks.
Second, we will remain fully committed to boosting profitability
and operational efficiency. In this regard, our systematic and
effective risk management initiatives have helped to noticeably
boost the Company’s solvency margin ratio. As a key yardstick
for assessing an insurer’s financial soundness, our solvency
margin ratio in 2003 improved by 2.1% points, as compared to
the previous year, to reach 185.5%. Although net income growth
was suppressed primarily due to Typhoon Maemi, which
saddled the Company with a loss of some 15.3 billion won,
investment income surged 30.4% to 119.6 billion won in 2003,
from 91.7 billion won a year earlier. Of note, the globally
renowned insurance credit rating agency, A.M. Best, upgraded
the credit rating for Oriental Fire & Marine Insurance to B++.
Third, we have substantially improved our customer services, as
evidenced by the Company’s selection as an “enterprise with an
excellent track record in customer services” by the Ministry of
Commerce, Industry, and Energy. Moreover, Oriental Fire &
Marine Insurance was conferred the top award in terms of
service management by the Korean Service Management
Association, an affiliate organization of the commerce ministry.
Reflecting our efforts to enhance our insurance portfolio and
customer services, the number of OFMI policyholders stood at
1,546,000 as of the end of March 2004, a sharp jump of 55,000
customers from a year earlier. Meanwhile, our insurance policy
portfolio also showed explosive growth, totaling some 2,059,000
policies at the fiscal 2003 year-end, representing a gain of about
106,000 contracts. To build on this momentum, we will upgrade
our customer service processes for the ultimate goal of assuring
clients of the highest-quality insurance products and services.
Oriental Fire & Marine Insurance aims to realize the dual goals of keeping our profit-drivenmanagement on track and reinforcing our growth potential.
Total Assets & BPS
FY1999 FY2000 FY2001 FY2002 FY2003
BPS (Book Value Per Share)
Total Assets
1,57
1.3
21,270
1,64
8.7
1,93
8.5
2,15
0.5
2,33
2.0
35,000
30,000
25,000
20,000
15,000
10,000
5,000
0
(Billions of Korean Won)
(Kor
ean
Won
) 2,500
2,000
1,500
1,000
500
0
18,648
26,036
31,00034,375
210*297_EPS 2004.8.25 5:8 PM 페이지6
Fourth, a pro-active corporate culture is required by today’s fast-
changing times. Such a new corporate culture calls for
optimizing in-house communication among all staff members
and operating units by taking full advantage of all available
dialogue channels. All employees are required to acquire a
comprehensive understanding of our entire organization, while
striving to eradicate inflexible ways of thinking, so that the
Company can be well positioned to embrace needed change.
Management will implement an objective employee
compensation system, together with an innovative performance-
oriented management system, in order to foster a more
constructive and productive workplace environment. Staff
employees will also be encouraged to actively contribute to a
results-driven corporate culture that is capable of meeting any
challenges head-on.
Finally, management has made strenuous efforts to promote
ethical management. Nowadays, ethical management is not a
matter of choice, but an essential element of sound
management. The Company clearly demonstrated its resolve to
assure ethical corporate conduct as of 2003, during the year’s
first management strategy session. These diligent efforts are
already paying dividends in regard to our operational processes,
in which customer complaints related to insurance sales have
been noticeably curtailed. Related initiatives will also be
implemented to promote fair competition and sound marketing
practices.
These multifaceted efforts have enabled Oriental Fire & Marine
Insurance to considerably boost its earnings structure and
financial soundness. However, as previously mentioned, we
nonetheless recorded rather disappointing results in our overall
sales and underwriting income in the past fiscal year. While
assuming responsibility for falling short of various targets in
2003, the Company did attain favorable outcomes in several
areas, including the following achievements.
In fiscal 2003, direct premiums written amounted to 1.54 trillion
won, a gain of 0.9% from a year earlier. Of note, net premiums
written showed a solid growth of 6.5%, year on year, to some
1.21 trillion won, with this growth rate being more than double
the industry’s average in 2003. Total assets, standing at 2.33
trillion won, were up a healthy 8.4%, from the previous year,
while invested assets also rose sharply by 7.4% to 2.03 trillion
won.
Adjusted net income in fiscal 2003 amounted to 30.5 billion
won, including 20 billion won of net income and 10.5 billion won
of net allocation to catastrophe reserves, which enabled the
Company’s solvency margin ratio to improve by 2.1% points to
185.5%, as earlier indicated. Meanwhile, net worth in fiscal
2003 rose 7.7% to 294.9 billion won, as compared to 273.7
billion won a year ago. This contributed to a 10.9% year-on-year
growth in BPS (book value per share) to 34,375 won.
In 2004, Oriental Fire & Marine Insurance is prepared to undergo
sweeping change in the non-life insurance sector. Intensified
regulatory oversight of the insurance industry, together with
heightened consumer awareness, will undoubtedly result in a
more adverse market environment. However, we will face up to
and overcome such adversity. Management will commit all
available resources to ensuring sustained growth and enhanced
profitability. The following initiatives will be implemented in line
with management’s goal of “sustaining profitable growth
through maximization of core competency.”
In 2004, Oriental Fire & Marine Insurance is prepared to undergo sweeping change in the non-lifeinsurance sector. Intensified regulatory oversight of the insurance industry, together withheightened consumer awareness, will undoubtedly result in a more adverse market environment.
210*297_EPS 2004.8.25 5:8 PM 페이지7
2003 AN
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06-07
First, reinforce core competencies in four primary areas
Oriental Fire & Marine Insurance will aggressively strive to
maximize our price competitiveness for target customer groups
through the development of innovative products tailored to
changing market conditions and consumer preferences. We will
also optimize our marketing capabilities through continuous
upgrading and creation of new distribution channels. Moreover,
our CS (customer service) system will be extensively renovated
in accordance with global standards so that our customer-driven
management remains on track.
Second, bolster overall efficiency and productivity
The Company will further strengthen our risk-solution expertise,
related to which a state-of-the-art risk management system will
be implemented. Moreover, we intend to significantly enhance
the quality of our insurance portfolio, while boosting
underwriting revenue through effective process management of
combined ratios. And the Company remains committed to
maximizing investment gains through sophisticated asset
management techniques.
Third, build a solid platform for sustainable growth
Promoting productivity gains of Company employees through
stepped-up education and training remains a top corporate
priority. In particular, we are actively seeking to establish a firm
foothold in the bancassurance sector, such that all necessary
management resources are being allocated to fortify our
marketing channels. Efforts are also underway to bolster our
brand power and enhance our public image through increased
public relations activities.
Finally, adopt an innovative corporate culture
We will adopt innovation across all business areas by
capitalizing on quantitative analysis and a capability to flexibly
adjust to market changes. Management thus seeks to
proactively respond to a changing business environment by
exploring target niche markets, based on short-term “hit and
run” tactics, while broadening a solid platform for sustained
growth. Above all, the Company will ensure that our new
corporate culture, which calls for all employees to demonstrate
solidarity of purpose at all times, can translate into improvement
of our bottom-line performance.
In 2005, Oriental Fire & Marine Insurance will be moving into its
new headquarters building in Gangnam, in the southeastern
area of Seoul. This occasion will serve as a catalyst for another
takeoff for the Company, for which innovative initiatives will be
implemented in order to steadfastly promote innovation and
change in all aspects of management and operations. The
management and staff of Oriental Fire & Marine Insurance stand
united in their commitment to maximize our growth potential
and transform the Company into a preeminent world-class
insurer. In this regard, we are relying on your continued support
and loyalty so that Oriental Fire & Marine Insurance can further
serve the interests of our shareholders, customers and
employees.
Thank you.
Chung, Kun-Sup
President & Chief Executive Officer
Management will commit all availableresources to ensuring sustained growthand enhanced profitability.
Trend in Annual IncomeNet Increase in Catastrophe Reserve
Net Income
50.0
40.0
30.0
20.0
10.0
0
(10.0)
(20.0)
(Bill
ions
of K
orea
n W
on)
FY1999 FY2000 FY2001 FY2002 FY2003
31.3
6.3
37.6
(19.
8)7.1
(12.
7)
43.7
9.2
52.9
34.1
44.2
10.5
30.5
10.1
20.0
Adjusted net Income
210*297_EPS 2004.8.25 5:8 PM 페이지8
Our Vision
Customers’ First Choice for Insurance
Oriental Fire & Marine Insurance is
strongly committed to establishing itself
as a preeminent global Insurance
company, with a focus on maximizing
value for our shareholders and delivering
innovative solutions to our clients.
To achieve these goals, the Company will
proactively respond to rapid changes in
the insurance market and constantly
strengthen its growth potential. At the
same time, Oriental Fire & Marine
Insurance will aggressively promote
management transparency and financial
soundness.
210*297_EPS 2004.8.25 5:8 PM 페이지9
2003 AN
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08-09
Management Target for 2004
Sustaining Strong Growth throughMaximization of Core Competencies
Oriental Fire & Marine Insurance is strongly committed to reinforcing the core
competencies of our insurance operations--products, pricing, marketing, and customer
services--to sustain strong growth and enhance its financial structure in 2004 and beyond.
First,reinforce corecompetencies infour primaryareas
We aim to solidify our profit base through advancement of our profit-driven management.
Management priorities will include measures to strengthen risk management, upgrade the
insurance portfolio with a focus on more competitive products, and enhance management
oversight of combined ratios and assets.
Second,bolster overallefficiency andproductivity
It is essential to optimize the competitive advantages of our employees through quality
education to build a strong platform for future growth. The Company will thus commit all
management resources to upgrading our distribution channels, including a keen focus on
bancassurance service and realignment of sales organization. In addition, we will make
strenuous efforts to bolster our brand power.
Third,build a solidplatform forsustainablegrowth
The Company intends to significantly upgrade our corporate culture to optimize its bottom-
line results. In relation to this, our corporate culture, which has thus far not been properly
promoted, will become more relevant to the Company’s operational performance.
Fourth, adopt aninnovativecorporateculture
210*297_EPS 2004.8.25 5:8 PM 페이지10
Aerospace
Cargo
Motor
Marine Hull
A Review of Operations
210*297_EPS 2004.8.25 5:9 PM 페이지11
Aviation
Property
Long-term
Sustaining HealthyProfitable Growth
In fiscal 2003, direct premiums written amounted to 1.54 trillion won, again of 0.9% from a year earlier. Of note, net premiums written showeda solid growth of 6.5%, year on year, to some 1.21 trillion won, with thisgrowth rate being more than double the industry’s average in 2003.Invested assets also rose sharply by 7.4% to 2.03 trillion won.
210*297_EPS 2004.8.25 5:9 PM 페이지12
Breakdown of DirectPremiums Written forCommercial Lines in FY 2003
A Review of Operations
Commercial Lines
In the fiscal year ended March 31, 2004, Oriental Fire & Marine Insurance (OFMI) recorded
impressive sales growth in the non-marine insurance sector, despite a challenging market
environment. The non-marine sector, which comprises the property and casualty insurance
lines, enjoyed a robust 12.1% expansion in direct premiums written, buoyed by sharp gains in
property insurance (13.8%) and casualty insurance (10.0%). This outperformed the industry’s
average growth of 4.2% for fiscal 2003.
The total loss ratio for non-marine insurance, however, rose 6.2% points to 49.2%, primarily
due to the extensive property damage wrought by Typhoon Maemi. The loss ratio for
property insurance jumped 22.8% points, year on year, while the casualty line improved
4.8% points. The Company will implement more prudent and cost-sensitive underwriting
practices in regard to risks associated with natural disasters, while taking advantages of its
risk solution know-how.
OUTLOOK FOR 2004
Due to the extended downturn in domestic consumption, the non-marine insurance sector is
expected to record rather moderate growth in fiscal 2004. The better than anticipated results
of bancassurance service is projected to substantially impact the insurance market overall,
with tougher competition forecast in the areas of rates, quality of customer services, and
distribution channels. Given these circumstances, OFMI will focus on enhancing management
transparency, operational efficiency, financial soundness, and profitability, thereby boosting
the confidence of our clients and partners in the Company. As for international reinsurance
activities, OFMI will seek to solidify its working relationships with leading reinsurers for long-
term and mutual benefits.
(Millions of Korean Won)
AVIATION 18.8%
PROPERTY 35.0%
CASUALTY 28.3%
CARGO 6.5%
MARINE HULL 11.4%
2003
103,777
83,926
33,822
19,185
55,536
210*297_EPS 2004.8.25 5:9 PM 페이지13
2003 AN
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12-13
RESPONSE TO MARKET DEREGULATION
Although three years have elapsed since the full deregulation of insurance rates has been
effective, its impact on the insurance market has been rather limited thus far. Competition has
intensified in only certain insurance lines, as insurers have demonstrated a strong
commitment to improvement of profitability rather than sales growth in low-growth sectors.
Accordingly, sharp discount rates for large-scale insurance contracts have in large part been
shunned.
Given these circumstances, Oriental Fire & Marine Insurance has sought to realize rates
segmentation by adopting diverse methods of rate calculation. In addition, management has
committed available resources to the development of new, innovative products and business
strategies reflecting changing market conditions.
SOLIDIFYING RELATIONS WITH FOREIGN REINSURERS
A significant number of reinsurers have already gone under or are on the verge of collapse,
due to catastrophic losses resulting from a series of extraordinary calamities ranging from the
“Martin & Lotha” disaster in 1999 to the September 11 (2001) terrorist attacks on the World
Trade Center in New York. In light of these circumstances, the credit ratings of international
reinsurers are an ever more critical element of reinsurance transactions. As such, the
company needs to maintain cooperative business relations with leading global reinsurers
while keeping a close watch on their credit ratings. The following measures are essential to
successfully undertake reinsurance transactions with foreign reinsurers:
Make regular visits to the world’s leading reinsurance markets for the purpose of publicizing
the Company’s underwriting capability.
Maintain consistency in reinsurance dealings in order to strengthen the loyalty of reinsurers
doing business with OFMI, while faithfully performing its role as assignor.
Meet with visiting representatives of reinsurance firms and promote the proven reputation
and financial soundness of OFMI
Participate actively in seminars sponsored by reinsurers and insurance brokers.
Regularly provide related parties with information on OFMI’s recent developments and
domestic insurance trends.
210*297_EPS 2004.8.25 5:9 PM 페이지14
Property
PropertyIn fiscal 2003, direct premiums written for property insurance grew 13.8%, as compared to a
year earlier, amounting to 103.8 billion won, which accounted for a 35.0% share of total direct
premiums for commercial lines. This marked a gain of 7.3% points over the prior year. On the
other hand, earned premiums written for property insurance contracted 2.9% to 27.5 billion
won, thereby raising the loss ratio to 67.6%.
Market conditions for the property insurance line are likely to remain dampened in fiscal 2004.
Negative factors behind the adverse operating environment include a downward trend in
premium rates resulting from sluggish demand growth, slumping corporate investment as a
result of the weakness in domestic spending, slippage in new policies contracts, and ever-
fiercer competition in the traditional insurance sectors. The burgeoning bancassurance
business, along with expanded market access by foreign insurers, will serve to escalate
competition in the property line market. As of April 2005, banks will be authorized to expand
their cross-selling of insurance products.
In response to a continued slow growth market environment and increased risks associated
with natural calamities, insurers are expected to adopt more conservative underwriting
guidelines and restructure their portfolios with a focus on more competitive products in order
to strengthen profitability. In this way, certain “undesirable risks” may be eventually
eradicated from the market.
The deregulation of premium rates, which has been in effect since April 2002, has not yet
significantly impacted the insurance market. In view of the prevailing characteristics of
Korea’s non-life insurance market, “non-economic factors,” especially personal and business
relationships, will likely carry more weight in the marketplace rather than premium rates
themselves.
(Millions of Korean Won)
Direct premiums written
Earned premiumswritten
Loss ratio (%)
91,2
18 103,
777
28,2
71
27,4
59 67.6
44.8
02 03 02 03 02 03
Despite a challenging market environment, the non-marinesector, which comprises the property and casualty insurancelines, enjoyed a robust 12.1% expansion in direct premiumswritten, buoyed by sharp gains in property insurance.
210*297_EPS 2004.8.25 5:9 PM 페이지15
2003 AN
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14-15
The casualty insurance market grew 5.4% in fiscal 2003, driven bysignificant demand for liability insurance. As compared to theprevious year, liability insurance recorded 6.5% growth, whileengineering was up 4.5%.
Casualty
Casualty
Direct premiums written
Earned premiumswritten
Loss ratio (%)02 03 02 03 02 03
(Millions of Korean Won)
In fiscal 2003, direct premiums written for casualty insurance posted a solid 10.0% growth,
from a year earlier, amounting to 83.9 billion won. Net premiums earned for this line were up
6.3% as well, which resulted in a contraction of its loss ratio to 37.2% from 42.0%.
The casualty insurance market grew 5.4% in fiscal 2003, driven by significant demand for
liability insurance. As compared to the previous year, liability insurance recorded 6.5%
growth, while engineering was up 4.5%. Prospects for 2004 are bright as both the liability and
engineering lines are likely to trend upward. Of particular note, the liability line is expected to
see steady growth, backed by broadened market demand for PL and professional indemnity
coverage, along with the creation of new insurance demand stemming from the enforcement
of more stringent liability regulations. Engineering insurance will also enjoy an upswing as the
government strives to stimulate construction activity as a means of boosting still-sluggish
domestic consumption.76
,267 83
,926
39,3
26 41,7
93
37.242
.0
210*297_EPS 2004.8.25 5:9 PM 페이지16
In fiscal 2003, cargo insurance posted a healthy 8.2% gain in direct premiums written from
the previous year to 19.2 billion won, primarily due to the launch of aggressive marketing
initiatives following the deregulation of premium rates.
The loss ratio for the cargo line, however, swelled 18.7% points to 58.5% as a result of the
extensive property damage and large-scale freight losses caused by killer-force Typhoon
Maemi. The Company will strive to adopt more stringent underwriting guidelines, along with
focusing on more profitable policies. In fiscal 2004, rates per case are expected to trend
downward amid increased price competition. Nevertheless, the Company is targeting about
10% growth in direct premiums written based on the introduction of superior-quality
insurance products and client services.
MARINE LIABILITY INSURANCE
As the extraordinary property damages inflicted by Typhoon Maemi in 2003 outstripped the
cover limit of marine liability insurance, the maritime authorities asked for allocating
adequate coverage for this insurance. As the scope of insurance coverage on maritime
facilities continues to expand, domestic insurers have increasingly relied on international
reinsurers, in particular those based in London and other European markets, due to the
domestic reinsurance market’s limited capability.
Despite this market adversity, Oriental Fire & Marine Insurance has continued to record strong
growth in marine liability insurance by offering clients comprehensive and innovative
insurance coverage at competitive terms. As evidence of this, the Company has successfully
renewed insurance contracts with Hanjin Shipping, Global Enterprise, Dongnama Shipping,
and Heung-A Shipping. Moreover, OFMI has entered into new contracts with such clients as
PECT and KTCT, laying a solid foundation for sustained growth in 2004 and thereafter.
Cargo
In fiscal 2003, cargo insurance posted a healthy 8.2% gain indirect premiums written from the previous year. Marine Hullinsurance also showed exceptional operating results.
Cargo(Millions of Korean Won)
Direct premiums written
Earned premiumswritten
Loss ratio (%)02 03 02 03 02 03
17,7
35 19,1
85
11,4
99
58.5
39.8
10,1
84
210*297_EPS 2004.8.25 5:10 PM 페이지17
2003 AN
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16-17
Marine Hull
Marine HullIn 2003, shipping companies as well as marine insurance firms worldwide enjoyed exceptional
operating results. Maritime transport companies recorded their highest-ever profits, on the
back of China’s robust economic growth, expanded cargo shipments, and general upturn in
shipping rates. Meanwhile, the upward trend in shipping rates and notable reductions in large-
scale maritime losses enabled insurers to book handsome profits as well.
However, this confluence of positive factors will not continue forever for the shipping industry
and related insurers. In fact, shipping firms are now wondering just how long China, which has
served as a powerful engine of the global economy, can remain on a path of rapid growth. There
are also growing concerns about increased competition due to increased ship construction.
The domestic marine hull insurance market realized a profit in fiscal 2003, buoyed by a
favorable business environment that included higher rates, increased number of ships in
operation, expanded tonnage of newly built ships, and an upturn in ship prices. Oriental Fire &
Marine Insurance benefited from these positive market conditions as well, recording 33.8
billion won in direct premiums written, up 2.6% from the prior year. This enabled the
Company to rank third in market share in Korea in this sector. In addition, OFMI ranked first in
terms of policies signed with domestic shipping companies, which are not affiliated with
business groups or foreign shipping giants.
Typhoon Maemi, which resulted in property losses of an unprecedented scale, has indeed
wrecked havoc on the domestic insurance industry. However, insurers and shipping owners
managed to elude large-scale damages through aggressive joint-risk management. However,
insurance losses related to new ship construction were unavoidable as the typhoon
devastated South Coast areas, where major shipyards are located. In spite of this, the
Company’s loss ratio for marine hull insurance in 2003 dramatically improved to 64.6% from
93.5% a year ago.
(Millions of Korean Won)
Direct premiums written
Earned premiumswritten
Loss ratio (%)02 03 02 03 02 03
32,9
79
33,8
22
6,11
9
7,03
2 64.6
93.5
210*297_EPS 2004.8.25 5:10 PM 페이지18
Thanks to its accumulated insurance expertise, Oriental Fire &Marine Insurance is expected to further solidify its standing asthe exclusive Korean insurer in the aviation-aerospace insurancesector.
Aviation & AerospaceAviation insurance sales in fiscal 2003 fell sharply to 55.5 billion won as Korean Air (KAL)
signed contracts directly with foreign insurers upon the expiration of existing contracts for
the airline’s fleet in November 2003. As a result, the domestic aviation market contracted to
110 billion won from 160 billion won. However, effective accident control enabled Oriental
Fire & Marine Insurance to reap healthy profit gains in 2003, with its loss ratio standing at
9.8%, down 24.5% points from the previous year. Thanks to expansion of its net retentions in
domestic reinsurance treaties, along with a restructuring of reinsurance facility mechanisms,
the Company recorded strong profitability results. Solid growth is expected to continue in
aviation insurance in line with the reinforced safety regulations of domestic airliners.
The Company also performed well in the field of aerospace insurance. Oriental Fire & Marine
Insurance was previously selected as lead insurer for the launch and initial operations of SK
Telecom’s commercial satellite for digital multimedia broadcasting (DMB) services that were
launched in March 2004. The Company garnered about 45% of the insurance premiums,
which totaled about 24.5 billion won. This enabled the Company to solidify its standing as a
key player in the domestic aerospace market and accumulate related insurance expertise.
Aviation & Aerospace
Direct premiums written
Earned premiumswritten
Loss ratio (%)02 03 02 03 02 03
(Millions of Korean Won)
110,
873
55,5
36
1,19
7
1,77
7
9.8
34.3
210*297_EPS 2004.8.25 5:10 PM 페이지19
2003 AN
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18-19
A Review of Operations
Motor
Domestic motor sales in 2003 plummeted 18.7% from the previous year, amounting to 1.32
million units, primarily attributable to weak consumer demand and the ongoing economic
downturn. However, the number of registered vehicles was up 4.6% in 2003, bringing the total
to 14.6 million units. Against this backdrop, motor insurance sales in Korea showed a moderate
2.5% growth, year on year, to 7.93 trillion won. On the other hand, the related loss ratio rose
8.4% points to 76.7%, due to a series of adverse factors, including an increase in the number
of accidents, revisions of claims payment regulations and an upturn in insurance costs.
The Company’s motor insurance sales in fiscal 2003 were not immune from this difficult
operating environment, recording a contraction of 0.2% from a year ago to 615.7 billion won,
which caused its market share to fall to 7.8%. The loss ratio worsened to 79.6% as well,
affected by adverse market conditions such as the fast-growing popularity of online motor
insurance sales, intensified rate competition, and large-scale vehicle damages caused by
Typhoon Maemi, as well as other factors that have weighed down Korea’s motor insurance
sector in 2003.
RESPONSE TO MARKET TRENDS
The motor insurance sector can expect to face a slew of formidable challenges, including
further expansion of online direct insurance sales, prevalence of low-cost policies, and
significant demands for discount-type coverage for new policies. However, premium revenue
is expected to trend upward thanks to increased auto sales as consumer sentiments rebound,
as well as upward adjustment of minimum coverage amounts and mandatory subscription of
non-bodily (motor) insurance. At the same time, the motor insurance loss ratio is expected to
improve incrementally in step with overall hikes in premium rates, reduced incidence of
serious natural disasters, and curtailed operation of vehicles due to rising fuel prices. In light
of these circumstances, the Company will move aggressively to gather relevant information
and steadily upgrade the competitiveness of our policy terms.
Motor
Direct premiums written
Earned premiumswritten
Loss ratio (%)02 03 02 03 02 03
(Millions of Korean Won)
617,
084
615,
710
478,
526
504,
950
79.6
70.1
210*297_EPS 2004.8.25 5:10 PM 페이지20
Risk premiums 100.8 85.2 70.9
Incurred losses 71.0 61.1 54.7
Loss ratio (%) 70.4 71.7 77.2
Underwriting result 29.8 24.1 16.2
A Review of Operations
Long-term
In fiscal 2003, risk-type policies recorded solid growth, primarily due to the extension of tax
holidays (from seven years to 10 years), increased focus on consumer demand for risk-type
insurance, and expansion of the private health insurance market. Risk-type policy sales were
up a sharp 13.2% in 2003, as compared to a year earlier, while savings-type polices dropped
14.1%. This is a reflection of the Company’s efforts to increase the share of risk-type policies
in its portfolio holdings. OFMI’s cost-effective underwriting practices, sound management of
loss ratios, and more efficient claims payment procedures have all contributed to stabilizing
the loss ratio for long-term lines at 70.4%, down 1.3% points from a year ago, while yielding
an underwriting profit of 29.8 billion won.
OUTLOOK FOR 2004
Demand for long-term insurance is forecast to be sluggish throughout fiscal 2004 due to the
protracted slump in consumer spending. The Company will seek to further enhance its policy
renewal ratio and expand sales of risk-type products to ensure stable growth in direct
premiums written, backed by a solid foundation of renewal premiums. Consequently, the
Company will accelerate efforts to boost renewal rates along with preventing the surrender of
policies in force.
Meanwhile, the maturing of whole life insurance will likely spur diversification of market-
leading products. Innovative products, such as integrated insurance and CI insurance, may
gain widespread market acceptance. In 2004, the Company will continue to pursue a profit-
oriented marketing thrust based on expanded sales of risk-type policies.
In conjunction with this, Oriental Fire & Marine Insurance will work diligently to reinforce the
underwriting criteria for high-margin health-related policies along with bolstering sales of
both high-premium products and property insurance. In particular, the Company is determined
to realize a profit of 39 billion won by capitalizing on these initiatives. All employees will roll
up their sleeves to improve the policy renewal rate by minimizing the surrender of policies,
while ramping up sales of risk-type policies.
FY2003 FY2002 FY2001
Billions of Korean Won, %
* Loss ratio is based on risk premiums.
210*297_EPS 2004.8.25 5:10 PM 페이지21
2003 AN
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Strategic Initiatives
1) STATUS OF ONLINE INSURANCE MARKETING
In fiscal 2003, Korea’s online insurance sales showed strong
growth. In particular, online motor insurance, which debuted in
2001, began to yield tangible results. In 2003, Daum Direct, in
addition to three non-life insurers, launched motor insurance
sales via the Internet. Daum Direct is attracting keen attention
due to the fact that its business partner, a leading general
insurer, is participating in the online motor insurance
operations, albeit indirectly.
Currently, online motor insurance sales account for only a 4.5%
share of the overall motor insurance market; however, close
monitoring is warranted since commercial banks will be allowed
to sell motor insurance starting in April 2005, in line with the
ongoing deregulation of the financial services industry. The
Company will adopt a prudent and cost-conscious approach to
online marketing as the prevailing low-cost pricing has failed to
generate adequate returns for insurers thus far.
Nevertheless, the Company will remain alert to developments in
the fast-changing non-life insurance sector and create innovative
products tailored to the risk-solution needs of clients. Except for
online motor insurance, policies sales through the Internet will
be relatively limited for the time being. Currently, low-cost
policies for travelers dominate the cyber insurance market.
2) STRATEGY FOR E-COMMERCE
As the online motor insurance sector shows potential for steady
growth, the Company intends to significantly expand its online
insurance sales based on the following initiatives:
Step Up Internet Insurance Marketing
Oriental Fire & Marine Insurance will focus on providing a user-
friendly environment and promoting customer segmentation as a
means of bolstering online insurance marketing. Although
consumer demand for online insurance is expected to steadily
expand, this potential growth will be hampered by the fact that
customers need to develop the details of insurance policy
coverage on their own. Given this situation, the Company needs
to ensure a user-friendly process, which will enable consumers
to easily subscribe to insurance policies via the Internet.
Moreover, management will accelerate efforts to develop both
niche products and new distribution channels through
comprehensive analyses of customer needs, perspectives, and
preferences, as well as the promotion of market segmentation.
We will keep up with the latest trends in online motor insurance
and upgrade the competitiveness of our online marketing in
preparation for the full-fledged launch of online insurance sales.
Upgrade Customer Service Channels
Provision of customer services via the Internet has now become
an absolute must. Now that the security of financial services via
the Internet has been assured by certification of online
transactions and electronic insurance contracts, expanded use
of the Internet as a medium to promote customer services will
demonstrate the Company’s exceptional business capability,
and contribute to heightened customer satisfaction as well.
Overall, expansion of Internet applications will enable us to
strengthen our online services to help maximize customer
satisfaction and loyalty.
Moving Forward to Multiply Distribution Channels
210*297_EPS 2004.8.25 5:10 PM 페이지22
Strategic Initiatives
In fiscal 2003, the domestic insurance market underwent a
profound change upon the debut of a new insurance distribution
channel known as bancassurance, which has led to a significant
transformation of the portfolio makeup of insurers. The
Company responded to this development by renovating its sales
network of marketing representatives and agents. Of note, OFMI
is committed to offering differentiated insurance rates and
operations, thereby making it more convenient for financial
institutions to sell our policies. At the same time, the Company
remains focused on product innovation to address niche markets
and upgrading the quality of our sales network.
With the cross-selling of insurance products slated to further
expand starting in early 2005, banks will solidify their standing
as a significant distribution channel. It is thus essential for
Oriental Fire & Marine Insurance to bolster the efficiency and
quality of existing distribution channels, while reinforcing its
core competencies--insurance lines, pricing, customer services,
and marketing.
The Company will commit all available resources to enhancing
the competitive strengths of our product lines. Moreover, we
will focus on accessing new markets through the distribution of
advanced insurance products, such as consolidated policies and
CI, which have proven popular in industrialized countries. We
will also enhance the quality of our existing product lines
through constant customer input and to promote the competitive
edge of our premium products in response to growing consumer
demand for private medical insurance.
In addition, OFMI will offer insurance products that are
compatible with our marketing capability and launch “leisure
and makeover” policies in line with our streamlined sales
structure. Innovative products designed to satisfy the niche
market will also be marketed.
Finally, Oriental Fire & Marine Insurance aims to create a range
of products that are well-suited to the increasing diversity of
marketing channels, including home shopping, bancassurance,
and the Internet. In particular, the Company intends to offer not
only new products, but also value-added services tailored to the
specific characteristics of individual distribution channels and
consumers. The fulfillment of these initiatives will enable us to
attain our management goals for fiscal 2004, backed by an
unwavering commitment to our clients.
Creating New Product Lines Tailored to Changing Consumer Needs
210*297_EPS 2004.8.25 5:10 PM 페이지23
Financial Section
MD&A _ 24
Loss Analysis by Class _ 31
Financial Statements _ 32
Independent Auditors’ Report _ 40
Total income in fiscal 2003 amounted to 30.5 billion won, including 20billion won of net income and 10.5 billion won of net allocation tocatastrophe reserves, which enabled the Company’s solvency marginratio to improve by 2.1% points to 185.5%. Net worth also rose to 294.9billion won, as compared to 273.7 billion won a year ago.
Building a Strong Financial Base
210*297_EPS 2004.8.25 5:10 PM 페이지24
Management’s Discussion &Analysis of Financial Condition
(1) Adjusted net operating expenses = Net operating expenses - Net loss adjustment expenses
(2) Loss ratio = Adjusted incurred losses (including Refunds & Reserves)/Earned premiums×100
(3) Expense ratio = Adjusted net operating expenses/Net premiums earned×100
(4) Combined ratio = Loss ratio + Expense ratio
(5) Adjusted BPS = Catastrophe reserve + Total capital/number of outstanding stock
FY2003 FY2002 FY2001 FY2000
Millions of Korean Won, %
Income Statement Data :Net premiums earned ₩ 1,204,297 ₩ 1,187,313 ₩ 1,051,808 ₩ 898,440Direct premiums written 1,543,954 1,529,884 1,537,890 1,273,669Net premiums written 1,208,070 1,134,069 1,136,873 967,463Adjusted incurred losses incl. Refunds & Reserves 991,280 943,717 827,676 756,963Adjusted net operating expense (1) 293,125 277,524 250,229 217,463Net increase in catastrophe reserve 10,530 10,136 9,176 7,075Net underwriting Income (loss) (88,067) (40,037) (35,274) (87,785)Net investment income 119,559 91,746 103,270 52,268Net income (loss) 20,022 34,059 43,668 (19,783)Adjusted net income (loss) 30,552 44,195 52,844 (12,708)
Balance Sheet Data:Invested assets 2,026,985 1,887,145 1,679,254 1,427,582Non-operating assets 305,107 263,380 259,236 221,082Total assets 2,332,002 2,150,525 1,938,490 1,648,664Total liabilities 2,133,885 1,963,091 1,791,260 1,555,615Total shareholders’ equity 198,117 187,435 147,229 93,049
Major Financial Ratio (%)Loss ratio (2) 82.3 79.5 78.7 84.3Expense ratio (3) 24.3 23.4 23.8 24.2Combined ratio (4) 106.7 102.9 102.5 108.5Solvency margin ratio 185.5 183.4 163.4 145.0
Stock InformationAdjusted EPS (Korean Won) 3,561 5,151 6,159 (1,480)Adjusted BPS (Korean Won) (5) 34,375 31,000 26,036 18,648Adjusted return on equity (%) 11.5 18.1 27.6 (7.4)
SELECTED FINANCIAL DATA
210*297_재무 2004.8.26 1:16 PM 페이지1
2003 AN
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OVERVIEW
Fiscal 2003 was marked by significant upheaval in the non-life insurance sector’s competitive structure, which resulted from the launch
of bancassurance business and intensified price competition. In addition, the fast-growing popularity of online auto insurance sales
fueled competition, thereby contributing to deterioration of the non-life insurance industry’s overall loss ratio as well as erosion of the
profit performance of individual insurers.
In light of these developments, the Company stepped up efforts to reinforce a foundation capable of supporting stable growth and
profitability, while eschewing excessive rate-discounting in the auto insurance sector. Accordingly, management moved aggressively to
explore new profitable markets and create differentiated products tailored to the varied demands of customers. Moreover, impressive
progress has been realized in the efforts to restructure our portfolio with a focus on long-term risk-type insurance, casualty insurance,
and other high-margin product lines, while fortifying our marketing channels. Of significant note, through rapid expansion of distribution
channels, including bancassurance, together with intensified person-to-person marketing initiatives, Oriental Fire & Marine Insurance
has noticeably strengthened its capability to adapt to changing market conditions in a more timely and cost-effective manner.
In 2004, the non-life insurance market is likely to see a further escalation of competition, in various regards, as well as added
diversification of insurance products and distribution channels. In response to these trends, Oriental Fire & Marine Insurance will boost
its analysis and monitoring of market conditions and changing customer preferences so that it can swiftly capitalize on opportunities
related to new markets and products, while maximizing product competitiveness for targeted clients.
In particular, management is committed to continued enhancement of underwriting results and development of differentiated
underwriting techniques, which can fully take into account regional characteristics and specific customer requirements. The ultimate
goal is to bolster our bottom-line results. Moreover, the Company will strive to improve its administrative service processes for the
benefit of customers, while leveling up the competitiveness of non-price factors, including enhanced services, in an effort to ensure
steady growth of blue-chip customers.
Currently, the Company is implementing a “multi-channel” marketing strategy, in contrast to its previous practice of concentrating
management resources on specified channels. This innovative marketing approach will be steadily promoted in the years ahead. As for
person-to-person marketing, the Company intends to further reinforce our marketing organization through recruitment of qualified
salespersons and provision of advanced training programs.
At the same time, OFMI will intensify efforts to sharpen its competitive advantages through efficient utilization of new distribution
networks and active promotion of bancassurance sales, based on strategic alliances with leading financial services institutions. We will
also remain alert to minimize any conflict that might arise between off-line and online marketing activities, while reaping synergy gains.
210*297_재무 2004.8.26 1:16 PM 페이지2
ANALYSIS OF RESULTS OF OPERATIONS
UNDERWRITING PERFORMANCE
UNDERWRITING RESULT
Amid an adverse market environment, direct premiums written in fiscal 2003 edged up 0.9% from the previous year. On the other hand,
net premiums written posted a healthy 6.5% growth to 1,208.1 billion won, driven by the Company’s aggressive marketing, while net
premiums earned in 2003 amounted to 1,204.3 billion won, up 1.4% from a year ago.
Direct premiums written for commercial lines and motor insurance declined 10.0% and 0.2%, respectively, amounting to 296.2 billion
won and 615.7 billion won. In large part, this slide was attributed to increased competition in the non-insurance sector and
management’s emphasis on profitability, rather than quantitative volume growth. In sharp contrast, long-term lines enjoyed a robust
expansion of 8.3%, amounting to 632.0 billion won.
Management’s Discussion &Analysis of Financial Condition
(1) Adjusted net operating expenses= Net operating expenses-Net loss adjustment expenses. In Korea, loss adjustment expenses are generally included in net operating expenses, but
have been categorized into incurred losses in conformity with global standards.
FY2003 FY2002 FY2001 FY2000
Millions of Korean Won, %
Net premiums earned ₩ 1,204,297 ₩ 1,187,313 ₩ 1,051,808 ₩ 898,440Direct premiums written 1,543,954 1,529,884 1,537,890 1,273,669Net premiums written 1,208,070 1,134,069 1,136,873 967,463Adjusted incurred losses incl. Refunds & Reserves 991,280 943,717 827,676 756,963
Loss ratio 82.3 79.5 78.7 84.3Adjusted net operating expenses (1) 293,125 277,524 250,229 217,463
Expense ratio (%) 24.3 23.4 23.8 24.2Combined ratio (%) 106.7 102.9 102.5 108.5
Net increase in catastrophe reserve 10,530 10,136 9,176 7,075Net underwriting income (loss) (88,067) (43,037) (35,274) (87,785)
Direct Premiums Written by Line(Millions of Korean Won, %)
Commercial Lines
FY2000 FY2001 FY2002 FY2003
Motor Lines
FY2000 FY2001 FY2002 FY2003
Long-term Lines
FY2000 FY2001 FY2002 FY2003
230,
613
312,
309
329,
074
296,
245
463,
593
605,
247
617,
084
615,
710
579,
463 62
0,33
4
583,
726
631,
999
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2003 AN
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In 2003, adjusted incurred losses, including refunds and reserves, were up 5.0% from a year ago, due to increased net claims paid for
motor insurance. This increase, however, was far lower than the 14.0% jump registered in 2002. The loss ratio rose by 2.8% points to
82.3%, as compared to 79.5% in 2002 and 78.7% in 2001. Since peaking at 84.3% in 1999, the loss ratio has been maintained within a
stable range. The loss ratio for motor insurance widened to 79.6% in 2003, from 70.1% in 2002, thereby contributing to a worsening of
the overall loss ratio, along with commercial lines that likewise incurred a net increase of 4.7% points in its loss ratio. Long-term lines, in
contrast, managed to record a narrowing of 2.2% points of its loss ratio.
Adjusted net operating expenses (net operating expenses minus net loss adjustment expenses) rose 5.6%, year on year, to 293.1 billion
won, while net premiums earned were up 1.4% to 1,204.3 billion won. As a consequence, the expense ratio inched up by 0.9% points,
while the combined ratio stood at 106.7%, versus 102.9% a year earlier. Due to the increased loss ratio, the Company’s underwriting
loss expanded to 88.1 billion won.
INVESTMENT OPERATIONS
INVESTMENT PERFORMANCE
* Loan income is based on total loans that refer to balance on B/S after deduction of allowance for doubtful accounts.
FY2003 FY2002
Millions of Korean Won
Investment income ₩ 140,087 ₩ 137,447Deposits 8,353 8,893Loans* 16,662 14,038Bonds 68,539 75,619Dividends 2,385 1,811Gain on disposition of securities 30,518 25,971Gain on valuation of securities 7,862 1,156Others 5,768 9,959
Investment expenses 20,528 45,701Loss on disposition of securities 6,325 22,751Loss on valuation of securities 1,020 3,947Real estate management expenses 949 924Others 12,234 18,079
Net investment income 119,559 91,746
Loss Ratio by line(%)
Commercial Lines
Motor Lines
Long-term Lines incl. Individual Pension
FY2003
FY2002
FY2001
FY2000
50.8 79.6 89.1
70.1 91.346.1
48.3
54.0 72.9 94.3
66.6 91.4
210*297_재무 2004.8.26 1:16 PM 페이지4
Buoyed by its effective asset management through expansion of interest-bearing assets, the Company recorded a significant gain of 27.8
billion won in investment income from a year earlier, amounting to 119.6 billion won, based on an impressive investment yield of 6.3%.
In particular, management employed a variable investment strategy in response to fluctuations in the stock market environment, which
enabled the Company to realize such a noteworthy return on investment in 2003.
Invested assets in fiscal 2003 rose 7.4% over a year ealier to 2,027.0 billion won. Cash and deposits were up 6.3%, year on year. Trading
securities, amounting to 382.6 billion won, contracted 11.2%, whereas available-for-sale securities expanded a sharp 23.4% to 969.6
billion won. Loans decreased 16.5% to 221.1 billion won; however, real estate holdings were up 33.2 billion won to 248.7 billion won.
Comprehensive risk management was another key factor behind the Company’s success in last year’s investment performance. Company
management established limits for overall risk and market risks on a quarterly basis, which were integrated into the overall risk
management framework, including a state-of-the-art ALM (asset-liability management) system, that is being incrementally installed.
Close cooperation and cross-checking among the financial planning, investment operation, and risk management teams also played a
significant role in reaping the better-than-expected results in investment activities.
TOTAL LOANS vs. INVESTED ASSETS
INVESTMENT YIELD
Management’s Discussion &Analysis of Financial Condition
FY2003 FY2002 FY2001
Loan income 16,405 0.84 15,025 0.85 17,685 1.14Invested assets 2,026,985 - 1,887,145 - 1,679,254 -
Amount Investment yield (%) Amount Investment yield (%) Amount Investment yield (%)
Total loans refer to balance on B/S plus allowance for doubtful accounts.
Loans refer to balance on B/S after deduction of allowance for doubtful accounts.
FY2003 (2004.03) FY2002 (2003.03) FY2001 (2002.03)
Millions of Korean Won
Total loans 213,501 10.5 255,042 13.5 157,396 9.4Invested assets 2,026,985 100.00 1,887,145 100.00 1,679,254 100.00
Amount Share (%) Amount Share (%) Amount Share (%)
Portfolio of Invested Assets(Millions of Korean Won, %)
Total 1,887,145Cash & Deposits 202,202Real estate 215,550Loans 252,657Trading securities 430,796
Bonds 420,278Stocks 10,518
Available-for-sale securities 785,940
Bonds 728,746Stocks, Money invested 57,194
FY2002
10.7%
11.4%
13.4%
22.8%
41.7%
Total 2,026,985Cash & Deposits 214,995Real estate 248,722Loans 211,074Trading securities 382,632
Bonds 353,762Stocks 28,870
Available-for-sale securities 969,562
Bonds 901,763Stocks, Money invested 67,799
FY2003
10.6%
12.3%
10.4%
18.9%
47.8%
Millions of Korean Won
210*297_재무 2004.8.26 1:16 PM 페이지5
OUTLOOK FOR 2004
The domestic stock market is expected to be rather limited in its upside potential due to the extended slump in domestic consumption
and high oil prices. Meanwhile, the prevailing low-interest-rate environment worldwide is likely to be disrupted by raising interest rates
in the United States. As a consequence, it is projected that the domestic financial market will experience heightened uncertainty.
In fiscal 2004, Oriental Fire & Marine Insurance is targeting 130 billion won of investment income based on an income yield of 6.2%,
slightly lower than the 6.3% attained in 2003. As such, the Company will seek to diversify its investment portfolio through an expansion
of loan activity, while also seeking to boost investment income through active exploration of niche products with high-income potential.
In addition, stock investment will continue to focus on maximizing profit opportunities within risk management guidelines. If the stock
market remains in the doldrums, Company management will curtail the stock portfolio and concentrate on more attractive investment
alternatives.
ANALYSIS OF FINANCIAL CONDITION
ASSETS
In fiscal 2003, the Company’s total assets posted a healthy 8.4 growth, as compared to the previous year, backed by a significant
increase in available-for-sale securities. In comparison with fiscal 2001, total assets surged 20.3%. Meanwhile, invested assets in fiscal
2003 accounted for 86.9% of total assets, slightly lower than that recorded in fiscal 2002.
As for asset quality, the Company’s substandard and below loans in fiscal 2003 amounted to 3.1 billion won, down from the previous
year’s 3.3 billion won. On the other hand, the substandard and below ratio rose somewhat to 1.44% of total loans outstanding, which
amounted to 213.5 billion won. Meanwhile, the ratio of net income versus total loans (balance on B/S after deduction of loan loss
provisions) stood at 7.3% in 2003, compared to 7.7% a year earlier.
FY2003 FY2002 FY2001
2003 AN
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Millions of Korean Won
Amount Share (%) Amount Share (%) Amount Share (%)
Invested Assets ₩ 2,026,985 86.9 ₩ 1,887,145 87.8 ₩ 1,679,254 86.6Cash & deposits 214,995 10.6 202,202 10.7 166,817 9.9Trading securities 382,632 18.9 430,796 22.8 504,445 30.0Available-for-sale securities 969,562 47.8 785,940 41.7 643,445 38.4Loans 211,074 10.4 252,657 13.4 154,295 9.2Real estate 248,722 12.3 215,550 11.4 210,252 12.5
Non-Operating Assets 305,017 13.1 263,380 12.2 259,236 13.4Total Assets 2,332,002 100.0 2,150,525 100.0 1,938,490 100.0
210*297_재무 2004.8.26 1:16 PM 페이지6
ASSET QUALITY
LIABILITIES & SHAREHOLDERS’ EQUITY
During fiscal 2003, total liabilities increased 8.7% over the previous year to 2,133.9 billion won, primarily impacted by a sharp expansion
of policy reserves, which increased 8.6% from a year ago to 1,796.5 billion won. Catastrophe reserve was up 12.2%, amounting to 96.8
billion won. Borrowings were reduced by 300 million won to 1.7 billion won. Meanwhile, shareholders’ equity surged 5.7% to 198.1
billion won, backed by a hefty increase in retained earnings resulting from net income of 20.0 billion won.
SOLVENCY MARGIN RATIO
Despite the deterioration of its loss ratio, which was mainly attributable to the extraordinary losses incurred by Typhoon Maemi and the
volatile financial environment, Oriental Fire & Marine Insurance was able to noticeably reinforce its overall financial structure in fiscal
2003. In particular, the Company’s solvency margin ratio stood at 185.5%, an improvement of 2.1% points from the previous year,
ranking OFMI fourth in this category.
In 2004, Oriental Fire & Marine Insurance will accelerate efforts to optimize its loss ratio management and advanced investment
operations, as well as innovative underwriting practices. Furthermore, the Company will strive to reinforce its risk management and
enhance its earnings performance. In doing so, the Company will be on track to further improve its solvency margin ratio and bolster its
standing as a financially sound non-life insurer.
Management’s Discussion &Analysis of Financial Condition
FY2003 FY2002 FY2001 FY2000
Millions of Korean Won
Total Liabilities ₩ 2,133,885 ₩ 1,963,091 ₩ 1,791,260 ₩ 1,555,615Policy Reserve 1,796,503 1,654,855 1,531,891 1,334,696Catastrophe Reserve 96,823 86,293 76,157 66,981Other Liabilities 180,387 173,180 140,294 119,284Separate Account Liabilities 60,172 48,763 42,918 34,654
Total Shareholders’ Equity 198,117 187,435 147,229 93,049Solvency margin ratio (%) 185.5 183.4 163.4 145.0
FY2003 (2004.03) FY2002 (2003.03) FY2001 (2002.03)
Millions of Korean Won
Normal 195,348 91.50 234,635 92.00 143,156 90.95Precautionary 15,071 7.06 17,114 6.71 8,463 5.38 Substandard 3,082 1.44 3,293 1.29 5,777 3.67 Total loans 213,501 100.00 255,042 100.00 157,396 100.00
Amount Share (%) Amount Share (%) Amount Share (%)
Solvency Margin Ratio(Billions of Korean Won, %) Solvency Margin Ratio (%)-
Korean Guidelines
Solvency Margin
Solvency Margin Requirements
163.4%
294.5 319.7
183.4% 185.5%
243.3
148.9 160.6 172.3
FY2001
FY2002
FY2003
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Loss Analysis by Class
* Loss adjustment expenses are included in Incurred losses in line with international standards.
* For FY2003 and FY2002, the reported figures for risk and savings type classifications are based on the Company’s internal practices and the records for FY2001 & FY2000 were restated with
intent to comply with such practices.
* Korean amounts are converted into US$1.00 at ₩1,153,60, the basic exchange rate as of March 31, 2004.
Thousands ofMillions of Korean Won U.S Dollars
PROPERTYNet premiums earned ₩ 27,459 ₩ 28,271 ₩ 24,580 ₩ 21,591 $ 23,803Incurred losses 18,572 12,672 11,674 13,812 16,099Loss ratio (%) 67.6 44.8 47.5 64.0 67.6CASUALTYNet premiums earned 41,793 39,326 31,198 24,838 36,082Incurred losses 15,566 16,499 14,952 12,709 13,493Loss ratio (%) 37.2 42.0 47.9 51.2 37.4CARGONet premiums earned 10,184 11,499 8,055 8,391 8,828Incurred losses 5,959 4,574 3,829 2,450 5,166Loss ratio (%) 58.5 39.8 47.5 29.2 58.5HULLNet premiums earned 7,032 6,119 5,857 3,293 6,096Incurred losses 4,546 5,721 3,217 2,871 3,941Loss ratio (%) 64.6 93.5 54.9 87.2 64.6AVIATIONNet premiums earned 1,777 1,197 1,008 770 1,540Incurred losses 174 411 462 (50) 151Loss ratio (%) 9.8 34.3 45.8 (6.5) 9.8SUBTOTAL (Commercial lines)Net premiums earned 88,245 86,413 70,699 58,884 76,349Incurred losses 44,817 39,877 34,133 31,792 38,850Loss ratio (%) 50.8 46.1 48.3 54.0 50.9MOTORNet premiums earned 504,950 478,526 416,303 310,958 437,717Incurred losses 401,983 335,443 277,309 226,594 348,850Loss ratio (%) 79.6 70.1 66.6 72.9 79.6LONG-TERM RISK TYPENet premiums earned 535,223 490,129 430,979 352,918 463,959Incurred losses 458,281 422,321 367,731 283,247 348,460Loss ratio (%) 85.6 86.2 85.3 80.3 85.6TOTAL (Excluding savings type)Net premiums earned 1,128,418 1,055,068 917,981 722,760 978,024Incurred losses 905,081 797,641 679,173 541,633 397,262Loss ratio (%) 80.2 75.6 74.0 74.9 80.2LONG-TERM SAVINGS TYPENet premiums earned 75,879 132,246 133,827 175,680 65,776Incurred losses 86,199 146,075 148,503 215,330 74,722Loss ratio (%) 113.6 110.5 111.0 122.6 113.6LONG-TERM TOTALNet premiums earned 611,102 622,375 564,806 528,598 529,735Incurred losses 544,480 568,397 516,234 498,578 471,983Loss ratio (%) 89.1 91.3 91.4 94.3 89.1TOTAL (Including savings type)Net premiums earned 1,204,297 1,187,313 1,051,808 898,440 1,043,800Incurred losses & Refunds & Reserves 991,280 943,717 827,676 756,963 859,293Loss ratio (%) 82.3 79.5 78.7 84.3 82.3
FY2003 FY2002 FY2001 FY2000 FY2003
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ASSETSCash and deposits ₩ 214,994,570 ₩ 202,202,333Trading securities 382,632,184 430,125,825Available for sale securities, net of present value discount of ₩338,501 thousand
in 2004 and ₩350,447 thousand in 2003 756,209,763 711,747,478Held to maturity securities 203,312,184 65,457,470Securities accounted for using the equity method 10,040,307 8,734,961Loans, net of allowance for doubtful accounts of ₩2,426,709 thousand
in 2004 and ₩2,384,792 thousand in 2003 211,074,245 252,657,023Fixed assets:
Investment assets 3,892,085 3,892,085Tangible assets 251,900,407 217,120,604Intangible assets 3,742,349 4,895,511
Total fixed assets 259,534,841 225,908,200
Other assets:Insurance receivables, net of allowance for doubtful accounts of ₩2,925,226 thousand
in 2004 and ₩2,025,627 thousand in 2003 80,726,784 67,867,066 Other accounts receivable, net of allowance for doubtful accounts
of ₩2,774,960 thousand in 2004 and ₩3,043,089 thousand in 2003 17,122,287 16,627,896 Leasehold and other deposits 63,181,353 63,381,753Accrued income, net of allowance for doubtful accounts
of ₩7,132 thousand in 2004 and ₩6,294 thousand in 2003 17,088,969 21,186,090Prepaid expenses 1,549,892 1,805,357Compensatory receivables 16,613,336 14,841,959Separate account assets 60,172,412 48,763,472Deferred acquisition costs 22,408,514 3,794,202Notes receivable, net of allowance for doubtful accounts
of ₩9,174 thousand in 2004 and ₩7,951 thousand in 2003 1,825,691 1,582,372Advance payments 799,529 79,278 Other 12,715,112 13,762,625
Total other assets 294,203,878 253,692,071
TOTAL ASSETS ₩ 2,332,001,973 ₩ 2,150,525,359
(Continued)
FY2003 FY2002
AS OF MARCH 31, 2004 AND 2003
In thousands of Korean won
Balance Sheets
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LIABILITIES AND STOCKHOLDERS’ EQUITY LIABILITIES:Policy reserve, net of reserve for reinsurance claims of ₩195,041,974 thousand in
2004 and ₩182,035,531 thousand in 2003 ₩ 1,796,502,849 ₩ 1,654,854,986Catastrophe reserveOther liabilities: 96,822,764 86,293,379
Unpaid claims 99,555,726 84,365,810Other accounts payable 11,234,483 5,197,807Accrued expenses 24,748,779 25,374,446Separate account credits 131,390 1,669,017Separate account liabilities 60,172,412 48,763,472Accrued severance indemnities, net of transfer to the National Pension
Fund of ₩504,525 thousand in 2004 and ₩657,569 thousand in 2003 and deposits for retirement insurance of ₩15,193,403 thousand in 2004and 13,110,278 thousand in 2003 10,307,178 9,103,350
Premiums received in advance 1,036,596 1,691,448Bank overdraft - 3,578,069Borrowings 1,700,000 2,000,000Advances 3,591,629 3,941,049Withholdings 923,620 1,824,320Leasehold deposits received 13,606,637 11,855,169Accrued income taxes 7,048,450 15,013,284Deferred income tax liabilities 4,711,550 3,329,821Other 1,790,745 4,235,162
Total other liabilities 240,559,196 221,942,223
Total liabilities 2,133,884,809 1,963,090,587,882
STOCKHOLDERS’ EQUITYCommon stock 42,900,000 42,900,000Capital surplus 26,511,878 25,916,944 Retained earnings 128,168,934 116,026,821Capital adjustments :
Treasury stock (10,531,230) (9,936,297)Gain on valuation of available for sale securities 10,424,822 12,413,901Gain on valuation of securities accounted for using the equity method 581,861 243,644Others 60,900 (130,242)
Total stockholders’ equity 198,117,165 187,434,772
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY ₩ 2,332,001,973 ₩ 2,150,525,359
FY2003 FY2002
In thousands of Korean won
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OPERATING INCOMEPremium income ₩ 1,528,277,448 ₩ 1,509,132,886Reinsurance claims 192,790,921 149,001,176 Interest income 93,554,195 98,549,613Dividend income 2,385,313 1,811,341Gain on disposition of trading securities 20,944,337 20,453,485Gain on valuation of trading securities 7,861,462 1,156,370Expenses recovered 64,080,455 71,333,618Reversal of policy reserves - 54,026,012Other 4,258,920 6,762,665
Total 1,914,153,051 1,912,227,167
OPERATING EXPENSESPolicy reserves 141,567,453 147,311,700Catastrophe reserves 10,529,385 10,136,425Claims paid 687,164,306 572,399,570 Refund expense 352,969,997 372,058,622 Reinsurance premium expense 320,207,675 375,064,118 Interest expence 228,159 61,103 Loss on disposition of trading securities 6,171,015 21,334,288 Loss on valuation of trading securities 1,049,316 3,993,509 Operating expenses 360,614,318 350,698,327 Investment administration expenses 5,313,356 5,270,048Other 3,920,386 4,075,927
Total 1,889,735,369 1,862,403,636
TOTAL OPERATING INCOME ₩ 24,417,683 ₩ 49,823,530
(Continued)
FY2003 FY2002
FOR THE YEARS ENDED MARCH 31, 2004 AND 2003
In thousands of Korean won
Statements of Income
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OTHER INCOME (EXPENSES)Gain on disposition of available for sale securities - net ₩ 8,810,631 ₩ 2,758,908 Gain (loss) on valuation using the equity method - net 1,134,493 (1,185,808)Loss on valuation of the Stock Market Stabilization Fund - net - (415,724)Loss on impairment of available for sale securities (3,339,379) (3,193,521)Gain on disposition of securities for using the equity method - 232,536 Loss on disposition of investment assets - net - (42,868)Gain on disposition of tangible assets - net 5,546 12,544 Gain (loss) on foreign currency transactions - net 39,749 (956,203)Loss on foreign exchange translations - net (2,434,882) (1,359,333)Reversal of allowance for bad debts 622,553 43,387 Gain (loss) on valuation of derivatives - net 179,098 (96,991)Gain on transactions of derivatives - net 282,225 828,996 Donations (269,995) (2,369,800)Others - net (985,375) (3,950,865)
Total other income (expenses) 4,044,664 (9,694,742)
ORDINARY INCOME 28,462,347 40,128,789
EXTRAORDINARY GAINS - 8,472,473
INCOME BEFORE INCOME TAXES 28,462,347 48,601,262
INCOME TAX EXPENSE (8,440,002) (14,542,402)
NET INCOME ₩ 20,022,345 ₩ 34,058,859
NET INCOME PER SHARE (In Korean Won) ₩ 2,584 ₩ 5,676
FY2003 FY2002
In thousands of Korean won
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RETAINED EARNINGS BEFORE APPROPRIATIONS Beginning of the year ₩ 36,826 ₩ 58,199Cumulative effect of accounting changes - -Valuation using the equity method of accounting - - Net income 20,022,345 34,058,859
End of the year 20,059,171 34,117,058
APPROPRIATIONSLegal reserve (800,000) (800,000)Loss on disposition of treasury stock - (130,242)Voluntary reserve (11,500,000) (25,400,000)Cash dividends (7,749,990) (7,749,990)
Total appropriations (20,049,990) (34,080,232)
UNAPPROPRIATED RETAINED EARNINGS TO BE CARRIED FORWARD TO NEXT YEAR ₩ 9,181 ₩ 36,826
FY2003 FY2002
FOR THE YEARS ENDED MARCH 31, 2004 AND 2003
In thousands of Korean won
Statements of Appropriations ofRetained Earnings
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FY2003 FY2002
FOR THE YEARS ENDED MARCH 31, 2004 AND 2003
In thousands of Korean won
Statements of Cash Flows
(Continued)
CASH FLOWS FROM OPERATING ACTIVITIES
Net income ₩ 20,022,345 ₩ 34,058,859
Addition of expenses not involving cash outflows :Depreciation 8,131,003 6,387,486Retirement allowance 9,154,763 8,901,878Bad debts 1,116,900 1,820,174Reserve for outstanding claims 3,735,457 -Long-term insurance premium reserve 129,156,154 142,890,831Unearned premium reserve 3,771,413 -Excess participating policyholder dividend reserve 2,335,087 3,393,503Policyholders’ dividend reserve 2,569,343 1,027,366Catastrophe reserve 10,529,385 10,136,425Loss on disposition of trading securities 6,171,015 21,334,288Loss on valuation of trading securities 1,049,316 3,993,509Loss on disposition of available for sale securities 1,917,223 7,300,776 Loss on valuation of securities using the equity method - 1,185,808Loss on valuation of the Stock Market Stabilization Fund - 415,724Loss on impairment of available for sale securities 3,339,379 3,193,521Loss on disposition of investment assets - 54,238Amortization of intangible assets 1,648,162 1,555,578Amortization of deferred acquisition cost 1,745,604 2,088,643Loss on foreign exchange translation 2,687,927 1,680,013Others 717,858 1,873,904
Sub-total 189,775,990 219,233,667
Deduction of revenues not involving cash inflows :Reversal of reserves for outstanding claims - (781,557)Reversal of policyholders' dividend reserve - (53,244,455)Interest income (11,946) (63,879)Gain on disposition of trading securities (20,944,337) (20,453,485)Gain on valuation of trading securities (7,861,462) (1,156,370)Gain on disposition of available for sale securities (10,727,855) (10,059,684)Gain on valuation of the Stock Market Stabilization Fund - -Gain on disposition of investment assets - (11,371)Gain on disposition of tangible assets (11,263) (20,156)Gain on foreign currency translation (522,798) (327,257)Gain from assets contributed - (8,472,473)Others (2,793,421) (2,085,663)
Sub-total (42,873,083) (96,676,349)
210*297_재무 2004.8.26 1:16 PM 페이지14
(Continued)
FY2003 FY2002
In thousands of Korean won
Statements of Cash Flows
Changes in assets and liabilities resulting from operations :Increase in insurance receivables (14,162,016) (22,731,792)Decrease (increase) in accrued income 4,096,284 (1,328,737)Decrease (increase) in prepaid expenses 255,465 (510,758)Increase in compensatory receivables (1,771,377) (3,225,650)Increase in deferred policy acquisition costs (20,359,916) (1,179,989)Decrease (increase) in notes receivable (244,542) 351,099Increase in advance payments (720,251) (36,645)Increase in other assets (11,492,436) (6,493,462)Increase in unpaid claims 15,569,579 15,133,447Increase (decrease) in accrued expenses (625,667) 8,619,923Payment of severance indemnities (6,020,852) (5,439,770)Decrease in transfers to the National Pension Fund 153,043 237,950Increase (decrease) in income taxes payable (7,964,834) 15,013,284Increase in other liabilities 6,495,012 4,705,773
Sub-total (36,792,509) 3,114,673
Net cash provided by operating activities 130,132,743 159,730,850
CASH FLOWS FROM INVESTING ACTIVITIESCash inflows from investing activities :
Decrease in deposits 301,997,765 512,823,117 Decrease in trading securities 3,794,217,880 3,384,908,103 Decrease in available for sale securities 698,174,044 1,057,293,766 Decrease in held to maturity securities 26,884,007 - Decrease in loans 1,349,274,064 672,266,262Disposal of tangible assets 92,265 474,589Decrease in other assets 1,400,130,098 838,520,717
Sub-total 7,570,770,122 6,466,286,553
Cash outflows for investing activities :Increase in deposits (349,864,606) (516,733,731)Increase in trading securities (3,725,962,794) (3,306,585,098)Increase in available for sale securities (739,404,211) (1,169,421,981)Increase in held to maturity securities (165,156,721) (17,690,392)Increase in loans (1,308,203,493) (771,094,472)Acquisition of tangible assets (42,997,525) (11,607,543)Increase in other assets (1,400,548,205) (786,206,383)
Sub-total (7,732,137,555) (6,579,339,599)
Net cash used in investing activities (161,367,433) (113,053,046)
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FY2003 FY2002
In thousands of Korean won
CASH FLOWS FROM FINANCING ACTIVITIESCash inflows from financing activities :
Increase in other accounts payable 1,110,197,829 430,722,253Increase in bank overdraft 37,733,417 33,334,086Increase in leasehold deposits received 3,652,886 4,001,814Increase in other liabilities - 785,330
Sub-total 1,151,584,133 468,843,483
Cash outflows for financing activities :Decrease in other accounts payable (1,104,164,319) (442,247,110)Payment of dividends (7,746,824) (7,724,253)Decrease in bank overdrafts (41,311,486) (32,195,868)Decrease in leasehold deposits received (1,901,418) (818,979)Decrease in other liabilities (300,000) -
Sub-total (1,155,424,047) (482,986,210)
Net cash used in financing activities (3,839,914) (14,142,727)
NET INCREASE (DECREASE) IN CASH (35,074,604) 32,535,077
CASH AT BEGINNING OF YEAR 53,240,973 20,705,896
CASH AT END OF YEAR ₩ 18,166,369 ₩ 53,240,973
210*297_재무 2004.8.26 1:16 PM 페이지16
Independent Auditors’ Report
To the Shareholders and Board of Directors of
Oriental Fire & Marine Insurance Co., Ltd.
We have audited the accompanying balance sheets of Oriental Fire & Marine Insurance Co., Ltd. (the “Company”) as of March 31, 2004 and 2003,
nd the related statements of income, appropriations of retained earnings and cash flows for the years then ended (all expressed in Korean won).
hese financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial
tements based on our audits.
We conducted our audits in accordance with auditing standards generally accepted in the Republic of Korea. Those standards require that we plan
and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit
includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement
presentation. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, such financial statements present fairly, in all material respects, the financial position of the Company as of March 31, 2004 and
2003, and the results of its operations, the appropriations of its retained earnings and its cash flows for the years then ended, in conformity with
financial accounting standards generally accepted in the Republic of Korea.
Without qualifying our opinion, we draw attention to the following:
As discussed in Note 11 to the accompanying financial statements, the Company had significant transactions and related account balances with
its related parties as of and for the years ended March 31, 2004 and 2003. Premium income from related parties was ₩70,010 million and
₩135,950 million for the years ended March 31, 2004 and 2003, respectively, and net premium expense to related parties was ₩22,193 million
and ₩3,788 million for the years ended March 31, 2004 and 2003, respectively. The related insurance receivables were ₩335 million and
₩2,101 million as of March 31, 2004 and 2003, respectively, and the related claims payable were ₩217 million and ₩9 million as of March 31,
2004 and 2003, respectively. In addition, there was an extraordinary gain recorded for the year ended March 31, 2003 due to contribution of
investment securities in the amount of ₩8,472 million from a related party.
As discussed in Note 41 to the accompanying financial statements, the Company took over Regent Fire Insurance Co., Ltd’s insurance contracts,
the related assets, liabilities and other contractual status jointly with Samsung Fire & Marine Insurance Co., Ltd, Hyundai Marine and Fire
Insurance Co., Ltd and LG Insurance Co., Ltd, according to “the Resolution on Insurance Contract Transfer regarding Regent Insurance Co., Ltd.” by
the Financial Supervisory Committee dated June 7, 2002. Accordingly, assets amounting to ₩10,345,878 thousand and liabilities amounting to
₩32,052,619 thousand were transferred to the Company. Shortage in net assets of ₩21,706,741 thousand was indemnified by Korea Deposit
Insurance Corporation.
As described in Note 2 to the accompanying financial statements, Korea Accounting Standards Board issued Statements of Korea Accounting
Standards (“SKAS”) No. 2 through No. 9, which are effective for a fiscal year beginning after December 31, 2002. Accordingly, the accompanying
a financial statements of the Company have been prepared in accordance with SKAS No. 2 through No. 9.
Ahn Kwon & Co.4-7, 10, 11, 13th Fl., Tae Young Bldg.
252-5, Kongdeok-Dong, Mapo-Gu, Seoul Korea
Mapo P.O.Box 124Tel 82-2-3271-3000
Fax 82-2-3271-3100, 3200, 3400www.ahnkwon.co.kr
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In addition, in accordance with SKAS No. 6, appropriations of retained earnings, including dividends, are not reflected in the accompanying
balance sheets until approved by shareholders. The effect of this accounting change is to decrease total liabilities and increase total
shareholders’ equity as of March 31, 2004 by ₩7,750 million. The balance sheet as of March 31, 2003, which is comparatively presented, is
restated to reflect the effect of this accounting change retrospectively and, as a result, total liabilities as of March 31, 2003 decreased by
₩7,750 million and total stockholders' equity as of March 31, 2003 increased by the same amount. In connection with this accounting change,
operating income, net income and net income per share for the year ended March 31, 2003 were not affected.
In addition, in accordance with SKAS No.8, the Company changed its accounting method for securities. In connection with this accounting
change, the financial position and operating income and net income were not affected.
As discussed in Note 3 to the accompanying financial statements, during the year ended March 31, 2003, the Company reclassified held-to-
maturity bonds in separate accounts under the Korean Insurance Business Act to available-for-sale bonds, and valued them at fair value
according to a revision in the Enforcement Decree of the Insurance Business Act in the Republic of Korea. As it was not practical to
reasonably determine the cumulative effect of this accounting change, the accounting change was applied prospectively. As a result of the
accounting change, the investment securities and valuation gains on investment securities (capital adjustment) both increased by
₩13,558,266 thousand.
As discussed in Note 43 to the accompanying financial statements, as LG Card Co., Ltd was under a liquidity crisis, the creditors of LG Card
were discussing a normalization of LG Card’s operations as of March 31, 2004. The ultimate recovery of LG Card’s operations depends on the
determinations of its creditors, including a support level by its creditors and the stakeholders, and the developments in the overall Korean
economy. There is an uncertainty relating to the valuation of LG Card assets of the Company as of March 31, 2004 and the ultimate result may
differ from the current estimate of the management.
Accounting principles and auditing standards and their application in practice vary among countries. The accompanying financial statements
are not intended to present the financial position, results of operations and cash flows in accordance with accounting principles and practices
generally accepted in countries other than the Republic of Korea. In addition, the procedures and practices utilized in the Republic of Korea to
audit such financial statements may differ from those generally accepted and applied in other countries. Accordingly, this report and the
accompanying financial statements are for use by those knowledgeable about Korean accounting procedures and auditing standards and their
application in practice.
May 12, 2004
Notice to Readers
This auditors’ report is effective as of May 12, 2004, auditors’ report date. Certain subsequent events or circumstances may have occurredbetween the auditors’ report date and the time the auditors’ report is read. Such events or circumstances could significantly affect theaccompanying financial statements and may result in modifications to the auditors’ report.
210*297_재무 2004.8.26 1:16 PM 페이지18
History in Brief
October 1922
July 1956
July 1967
October 1983June 1988
June 1994January 1995May 1996May 1997September 1997October 1997
December 1997
May 1998September 1998
November 1998 December 1998
September 1999December 1999
March 2000
June 2001October 2001November 2001July 2002
June 2003July 2003October 2003December 2003
1920s
1950s
1960s
1980s
1990s
2000s
OFMI established
Listed on Korea Stock Exchange
Became a member company of Hanjin Business Group
Motor insurance business commencedLondon liaison office opened
Private pension business commencedPaid-in capital increased to ₩42.9 billionTotal assets surpassed ₩1 trillionRated Grade A in Company Management by Insurance Supervisory BoardConferred the Award for Excellence in National Customer Satisfaction ContestReceived the Product Development Award in Naeway Economic Daily’s annual insuranceproducts contestReceived the Prime Minister Award in Management & Office Innovation CasesPresentation ContestRated Grade A in Business Management by Insurance Supervisory BoardAwarded The Best Prize in ‘98 Customer Satisfaction Management Contest by Korea Management Association ConsultingPT. Asuransi Hanjin Korindo, a joint venture in Indonesia, established Ranked No.1 in Non-Life Insurance Industry in ‘98 NCSI (National Customer SatisfactionIndex) Survey by Korea Productivity Center, the University of Michigan and Chosun IlboReceived The Grand Prix in ‘99 Customer Satisfaction Management Contest by KMACRanked No.1 in Non-Life Insurance Industry in ‘98 NCSI Survey by Korea ProductivityCenter, the University of Michigan and Chosun Ilbo
Conferred the Outstanding Award in Finance in 5th Maeil Business Newspaper’s DailyFinancial Products ContestReceived the ‘Masterpiece Award’ in new product sector of Korea Marketing Awards 2001Ranked No.1 in financial sector of Korea Service Quality IndexIntegrated Customer Call Center establishedAwarded The Best Prize in New Corporate Culture Award created by Korea ManagementAssociationTotal assets surpassed ₩2 trillionRated Grade B++ by A.M. BestOFMI was incorporated into the Korea Corporate Governance Stock Price Index (KOGI).Conferred Innovation Prize in insurance sector by Maeil Business NewspaperSelected as an enterprise with an outstanding track record in customer service by MOCIEConferred the top award in service management by Korea Service ManagementAssociation / President & CEO Chung Kun-Sup was conferred the Distinguished ServiceAward from the associationMerit Motor Insurance (for individuals) was selected as an outstanding financial productby Financial Supervisory Service
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Chung, Kun-Sup President & CEO
Cho, Su-Ung Standing Auditor
Cho, Jung-Ho Director
Kim, Han Non-Standing Director
Kim, Jonn-Hyung-Jun Non-Standing Director
Moon, Byung-Hak Non-Standing Director
Shareholders
Board of Directors
Departments at Head Office 29
Board of Directors
Organization
Regional Headquarters 9
Branches 34
Sub-Branches 237
Commercial Lines Sales Depts. 15
Customer Service Centers 9
Claim Service Centers 8
Liaison Office (London) 1
Subsidiary(Joint Venture-Jakarta) 1
Standing Auditor
Chief ExecutiveOfficer
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Shareholder Information
Oriental Fire & Marine Insurance CO., LTD.www.insuworld.co.kr
UnderwritingMarine & Aviation Dept. Property & Casualty Dept.
Tel. 82-2-3786-1910 Tel. 82-2-3786-1870
Fax. 82-2-3786-1940 Fax. 82-2-3786-1890
Investor RelationsInvestment Dept.
Tel. 82-2-3786-1021
Fax. 82-2-3786-1040
Head Office25-1, Yoido-dong, Youngdungpo-gu, Seoul 150-878, Korea
Tel. 82-2-3786-1910
Fax. 82-2-3786-1940
E-mail. [email protected]
London Liaison Office4th Floor (north), 28 Great Tower Street, London, EC3R 5AQ, United Kingdom
Tel. 44-20-7626-1115
Fax. 44-20-7626-1118
E-mail. [email protected]
PT. Asuransi Hanjin Korindo (Joint Venture)Wisma Korindo, Fl. 10, Jalan M.T. Haryono Kav.62, Jakarta, Indonesia
Tel. 62-21-797-6241
Fax. 62-21-797-6243
E-mail. [email protected]
210*297_EPS 2004.8.25 5:10 PM 페이지27
Since 1922
210*297_EPS 2004.8.25 5:10 PM 페이지28
Since 1922
25-1, Yoido-dong, Youngdungpo-gu,
Seoul, 150-878, Korea
Telephone: 82-2-3786-1910
Facsimile: 82-2-3786-1940
www.insuworld.co.kr
210*297_재무 2004.8.26 1:20 PM 페이지1