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2003 APEAL Corporate Index Ranking Source: J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) Study SM Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) Study SM as the source. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates study results without the express prior written consent of J.D. Power and Associates. 903 898 871 868 865 860 850 847 846 840 840 835 832 826 817 816 750 850 950 Porsche Cars North America, Inc. BMW of North America Volkswagen of America, Inc. American Honda Motor Co. Nissan North America Toyota Motor Sales, U.S.A., Inc. INDUSTRY AVERAGE Hyundai Motor America Ford Motor Company DaimlerChrysler General Motors Corporation Mitsubishi Motors North America, Inc. American Isuzu Motors, Inc. Subaru of America, Inc. Kia Motors America American Suzuki Motor Corporation J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) Study SM NOTE: Ranking excludes Maserati North America Inc. due to insufficient sample. (Based on a 1,000-point scale)

2003 APEAL Corporate Index Ranking

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J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) Study SM. 2003 APEAL Corporate Index Ranking. (Based on a 1,000-point scale). Porsche Cars North America, Inc. BMW of North America Volkswagen of America, Inc. American Honda Motor Co. - PowerPoint PPT Presentation

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Page 1: 2003 APEAL Corporate Index Ranking

2003 APEAL Corporate Index Ranking

Source: J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) StudySM

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) StudySM as the source. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates study results without the express prior written consent of J.D. Power and Associates.

903

898

871

868

865

860

850

847

846

840

840

835

832

826

817

816

750 850 950

Porsche Cars North America, Inc.

BMW of North America

Volkswagen of America, Inc.

American Honda Motor Co.

Nissan North America

Toyota Motor Sales, U.S.A., Inc.

INDUSTRY AVERAGE

Hyundai Motor America

Ford Motor Company

DaimlerChrysler

General Motors Corporation

Mitsubishi Motors North America, Inc.

American Isuzu Motors, Inc.

Subaru of America, Inc.

Kia Motors America

American Suzuki Motor Corporation

J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) StudySM

NOTE: Ranking excludes Maserati North America Inc. due to insufficient sample.

(Based on a 1,000-point scale)

Page 2: 2003 APEAL Corporate Index Ranking

2003 APEAL Nameplate Index Ranking

909903

901

900

895895

893

890

888886

883

882

882867

866

866

866859

853

851850

847

843

842841

841

841

836836

835

835

834832

826

818

817816

816

750 800 850 900 950

LexusPorsche

BMWInfiniti

CadillacMercedes-Benz

AudiJaguarLincolnAcura

HummerMini

VolvoSaab

HondaLand RoverVolkswagen

NissanToyota

MercuryINDUSTRY AVERAGE

HyundaiGMC

MazdaBuick

ChryslerFord

ChevroletDodge

MitsubishiPontiacSaturnIsuzu

SubaruJeep

KiaOldsmobile

Suzuki

NOTE: Ranking excludes Maserati due to insufficient sample.

J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) StudySM

Source: J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) Study SM

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) StudySM as the source. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates study results without the express prior written consent of J.D. Power and Associates.

(Based on a 1,000-point scale)

Page 3: 2003 APEAL Corporate Index Ranking

Top Three Vehicles per Segment

Compact Car1

Highest Ranked: Mini CooperVolkswagen New Beetle

Volkswagen Golf

Entry Midsize Car

Highest Ranked: Hyundai Sonata (tie)and Volkswagen Jetta (tie)

Kia Optima

Premium Midsize Car

Highest Ranked: Nissan Maxima (2004)Honda Accord (Total)

Mazda6

Full-Size Car

Highest Ranked: Mercury MarauderChrysler Concorde (2004)

Ford Crown Victoria

Entry Luxury Car

Highest Ranked: Acura TSX (2004)Infiniti G35 (Total)Ford Thunderbird

Mid Luxury Car

Highest Ranked: Lexus GS 300/GS 430Jaguar S-Type

Mercedes-Benz E-Class

Premium Luxury Car2

Highest Ranked: Lexus LS 430Mercedes-Benz SL-Class

BMW 7 Series

Sporty Car

Highest Ranked: Volkswagen GTIDodge SRT-4

Acura RSX

Premium Sports Car

Highest Ranked: BMW Z4Chevrolet Corvette (tie)

Porsche 911 (tie)

Car Segments Truck Segments

Compact Pickup

Highest Ranked: Subaru BajaFord Explorer Sport Trac

Ford Ranger

Full-Size Pickup3

Highest Ranked: Cadillac Escalade EXTChevrolet Avalanche

Dodge Ram Pickup LD

Entry SUV

Highest Ranked: Honda ElementHyundai Santa Fe

Honda CR-V

Midsize SUV

Highest Ranked: Nissan MuranoHonda Pilot

Toyota 4Runner

Full-Size SUV

Highest Ranked: Ford ExcursionToyota Sequoia

GMC Yukon (Total)

Luxury SUV

Highest Ranked: Lexus RX 330 (2004)Lexus GX 470

Land Rover Range Rover

Compact Van

Highest Ranked: Toyota Sienna (2004)Honda Odyssey

Chrysler Town & Country

Full-Size Van

Highest Ranked: GMC SavanaFord E-Series

Chevrolet Express

Visit jdpower.com for ratings on other models

1 Includes the Entry Compact Car and Premium Compact Car segments2 Includes the Premium Luxury Car and Luxury Sport Car segments3 Includes the Light-Duty and Heavy-Duty Full-Size Pickup segments

J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) StudySM

Source: J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) Study SM

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2003 Automotive Performance, Execution and Layout (APEAL) StudySM as the source. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates study results without the express prior written consent of J.D. Power and Associates.