[2] - Trece Martires

[2]

2020 [1st Edition]

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MAYOR’S MESSAGE

This Citizens' Charter conforms to RA 9485, otherwise known as "The Anti Red Tape Act of 2007". The Act requires our local government to expedite action on all transactions as well as upgrade our frontline services dealing with the public. It seeks to cut bureaucratic red tape and clean up transactions in the government. And to carry this into effect, we do close monitoring to ensure effective implementation and imposes stiff penalties on violators.

In order to establish a more responsive and citizen-friendly governance, the Trece Martires City complies with the ARTA’s call to update the Citizens' Charter that will serve as guidelines of frontline services in our locality. This charter is one of the tools for people empowerment, we expect it to enhance transparency and accountability in government service. The guidebook describes the steps and procedures on how to avail of a specific government service. Through it, we hope that we will unilaterally remove the cloak of anonymity that has been the refuge of the irresponsible and the incompetent public servant.

Here in Trece Martires City, we believe in the maxim “an informed citizenry is an empowered citizenry”. In this compilation, each department will present not only the frontline but all government services they currently offer, followed by step-by-step instructions on how to avail of these. Rest assured that we will keep on amending this Citizen’s Charter until our good becomes better; and our better becomes our best!

I call on my fellow public servants in the City Government to continue being highly responsive and sensitive to the needs of the public and gear towards a “government for people” that serves people. I hope that we have set in motion, a dynamic process of continuing engagement with the community of customers we are serving and with hardwork, diligence, and cooperation, I am positive that the LGU can truly provide the service that the public truly deserves.

Let as always bear in mind, that it is our unwavering love, dedication and commitment that lead us towards “Bagong Trece, Puso ng Cavite, Lungsod ng Pag-asa”!

Mabuhay ang mga Treceño!

Gemma Buendia Lubigan City Mayor

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FOREWORD

Public office is a public trust. Public officials and employees shall, at all times, be accountable to the people, and shall discharge their duties with utmost responsibility, integrity, competence and loyalty, act with patriotism and justice, lead modest lives, and uphold public interest over personal interest.” Guided by this time-honored principle of governance, the provincial government – under the present leadership – has been doing its best to give better service to the people, especially the Treceños.

At the onset of my administration, I prioritized the repair and rehabilitation of

various local government agencies inside and outside the City Hall Compound. We went through the long and tedious process of clarifying basic roles and functions of each office/department, and how these roles and functions can be efficiently and effectively carried out without losing focus on the need to remain coordinated in the realization of the common vision for the city.

The initiative is primarily stirred by Republic Act No. 9485 or the Anti– Red Tape

Act (ARTA) of 2007 which requires all government agencies including local government units to set up their own service standards to be known as the Citizen’s Charter – a document that communicates information on the services provided by the government to its citizen’s.

This Citizen’s Charter, is an offshoot of our hard work and constant struggle to

professionalize the local bureaucracy. Nakasaad dito sa Citizen’s Charter ang mga programa at serbisyo ng pamahalaang lokal para sa mga mamamayan ng Trece Martires City. Sa pamamagitan nito, malalaman ninyo ang mga prosesong angkop sa serbisyong nais ninyo. Makakaasa rin kayo ng mataas na kalidad ng serbisyo at paglilingkod mula sa ating mga ahensiya at kawani.

We encourage you - the public - to send us feedbacks for us to be able to perfect

our system and services so that we can deliver the best quality service. Rest assured that we will continually upgrade the over-all capability of your city government to provide you with the basic services. Mabuhay po kayo!

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INTRODUCTION

The officials and employees of Trece Martires City Local Government Unit humbly submit and offer this official document, our UPDATED CITIZEN’S CHARTER, to the beloved people of Trece Martires, as well as to stakeholders, including beneficiaries, other government offices and agencies and the transacting public for their information and guidance.

This Citizens’ Charter will provide information on:

1. Frontline Services offered and the recipient of such services 2. Step by step procedure to obtain a particular service 3. The officer or employee responsible for each step 4. The maximum time to conclude the process 5. Documents to be presented by the client, with clear indication of the relevancy of said document 6. The amount of fees, if necessary 7. Procedure for filing complaints in relation to requests and applications including the names and contract details of the officials/channel to approach for redress 8. Allowable period for extension due to unusual circumstances, i.e. unforeseen events beyond the control of concerned LGU department or office 9. Feedback mechanisms, contact numbers to call and/or persons to approach for recommendations, inquiries, suggestions, as well as complaints

How this Citizens’ Charter came to be

RA 9485 or the Anti-Red Tape Act of 2007 aims to promote transparency and accountability in government with regard to the manner of transacting with the public by requiring each agency to simplify frontline service procedures formulates service standards to observe in every transaction and make known these standards to the client.

To ensure effective implementation of this Act, the oversight committee promulgated the Implementing Rules and Regulations giving the responsibilities of each agency to:

1. Determine which process or transactions constitute frontline services. 2. Undertake re-engineering of transaction systems and procedures, including time And motion studies. 3. Set-up respective service standards to be known as Citizens’ Charter.

The Citizens’ Charter in brief

This publication is the latest tool by the Trece Martires City Local Government Unit to empower its citizenry by promoting transparency and accountability in service delivery.

The guidebook describes the key frontline services of Trece Martires City Local Government Unit, written in the simplest manner for the clientele to understand. Its strength lies in the way the services are presented: the step-by-step procedure of availing

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each service, the response time for its delivery, the personnel responsible for each service, including the amount of fees, if applicable.

This publication of our Citizens’ Charter is complemented by list of requirements a customer must comply to facilitate service delivery. There are checklists showing sketched locations of the department or office offering or handling the service.

Feedback and Complaint Mechanisms

All LGU officers and employees must at all during office hours wear official identification card. A Public Assistance/Help Desk must be manned by the officer knowledgeable on the frontline services offered and must be available for consultation and advices. The desk shall be attended to all times even during office breaks. In this regard, the LGU shall adopt rotation system of personnel, sliding flexi-time, reliever system especially peak times of transaction, or providing skeletal personnel during lunch and snack time to adequately attend to all clients.

If and when clients disagree with the action of the officer or frontline service provider the requesting party may opt to file complaints against the office or the LGU through the feedback and complaint mechanisms indicated in this Citizens’ Charter.

These can be in the form of hotline numbers, accomplished Complaint Form, electronic messages or other mechanisms by which clients can adequately express their complaints, suggestions or comments.

Trece Martires City Local Government Unit assumes our valued clients, our citizenry, that officers and frontline service provider’s commits to deliver government service with professionalism, transparency and accountability.

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I. Mandate

The mandates of the City Government of Trece Martires, as a Local Government Unit,

emanate from the provisions of Republic Act No. 7160 otherwise known as “The Local

Government Code of 1991”. Pursuant to the General Welfare provision of the Code,

the LGU is mandated to ensure and support, among other things, the following:

1. Preservation and enrichment of culture;

2. Promotion of health and safety;

3. Enhancement of the right of the people to a balanced ecology;

4. Development of appropriate and self-reliant scientific and technological

capabilities;

5. Improvement of public moral;

6. Enhancement of economic prosperity and social justice;

7. Promotion of full employment among the residents;

8. Maintenance of peace and order;

9. Preservation of the comfort and convenience of the inhabitants.

II. Vision

Trece Martires City, Heart of Cavite for transportation, commerce and education with

God-loving, compassionate, vigilant citizens living in a safe and sound and disaster

resilient community under a proactive, responsive, just, honest and righteous

leadership where freedom, hope, equality and happiness empower the life of every

Treceño.

III. Mission

The City as an important Second Growth Corridor of the Province of Cavite with

effective and inclusive local governance, a politically mature, socially developed,

economically well-off, morally upright constituents and leaders within the framework

of sustainable and ecologically sound environment.

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IV. Service Pledge

We, the City Officials and Employees of the City Government of Trece Martires are

committed to institutionalize the Ease of Doing Business and Efficient Government

Service Delivery pursuant to Republic Act No. 11032 of 2018.

Pursuant to the mandates of the law, we particularly commit to:

1. Advocate for the adoption of effective government practices for efficient

government service delivery and prevention of graft and corruption;

2. Engage into capacitation efforts for the LGU offices to re-engineer its systems and

procedures to lessen processing time and reduce regulatory burden for both

business and non-business transacting clients;

3. Implement simplified requirements that will reduce red-tape and expedite

government actions to the clients for business and non-business related

transactions;

4. Attend to applicants or requesting parties who are within the premises of the LGU

offices prior to the end of official working hours and during lunch break;

5. Establish an effective feedback mechanism in order to facilitate complaints and

take appropriate actions to further improve the LGU’s service delivery;

6. We finally pledge to continue to soar high to be a MODEL of EXCELLENCE in

public service

So help us God.

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V. LIST OF SERVICES

OFFICE/ AGENCY Page No.

City Mayor’s Office . . . . . . . . . . . . . 15

External Services

Mayor’s Certification for Church Existence/No Income/BFP, PNP, Coast Guard & AFP Enlistment and Other Purposes

. . . . . . . . . . . . . 16

Solemnization of Marriage . . . . . . . . . . . . . 18

Issuance of Referral, Recommendations or Other Communications

. . . . . . . . . . . . . 20

Internal Services . . . . . . . . . . . . . 22

Approval of Travel Order or Authority to Attend Seminars/Trainings

. . . . . . . . . . . . . 23

CMO- Business Permit and Licensing Office . . . . . . . . . . . . . 24

External Services

Mayor’s Permit for Business . . . . . . . . . . . . . 25

Manufacturers, Assemblers, Rectifiers, Assembler and compounders of Liquors, Distilled Spirits and Wines or Manufacturers of Any Article of Commerce or Whatever Kind or Nature (New Application)

. . . . . . . . . . . . . 25

Manufacturers, Assemblers, Rectifiers, Assembler and compounders of Liquors, Distilled Spirits and Wines or Manufacturers of Any Article of Commerce or Whatever Kind or Nature (Renewal)

. . . . . . . . . . . . . 18

Wholesaler, Distributors or Dealer in any Article of Commerce or Whatever Kind or nature (New Application)

. . . . . . . . . . . . . 32

Wholesaler, Distributors or Dealer in any Article of Commerce or Whatever Kind or nature (Renewal)

. . . . . . . . . . . . . 35

Exporters, Manufacturers, Millers, Re packers or Producers of Essential Commodities (New Application)

. . . . . . . . . . . . . 39

Exporters, Manufacturers, Millers, Re packers or Producers of Essential Commodities (Renewal)

. . . . . . . . . . . . . 42

Wholesaler, Distributors or Dealers of essential commodities (New Application)

. . . . . . . . . . . . . 45

Wholesaler, Distributors or Dealers of essential commodities (Renewal)

. . . . . . . . . . . . . 49

Retailers of Essential Commodities (New Application)

. . . . . . . . . . . . . 52

Retailers of Essential Commodities (Renewal) . . . . . . . . . . . . . 55

Retailers of Non-Essential Commodities (New Application)

. . . . . . . . . . . . . 59

Retailers of Non-Essential Commodities (Renewal)

. . . . . . . . . . . . . 62

Contractors, and Independent Contractors, or . . . . . . . . . . . . . 65

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Persons (Natural or Juridical) rendering or offering to render services for a Fee (New Application)

Contractors, and Independent Contractors, or Persons (Natural or Juridical) rendering or offering to render services for a Fee (Renewal)

. . . . . . . . . . . . . 68

Banks and other Financial Institutions including Non-Bank Intermediaries, Lending Investors, Finance and Investments Companies, Pawnshops, money shops, Insurance Companies, Stock Markets, Stock Brokers, and Dealers in Securities and Foreign Exchange (New Application)

. . . . . . . . . . . . . 71

Banks and other Financial Institutions including Non-Bank Intermediaries, Lending Investors, Finance and Investments Companies, Pawnshops, money shops, Insurance Companies, Stock Markets, Stock Brokers, and Dealers in Securities and Foreign Exchange (Renewal)

. . . . . . . . . . . . . 74

Café, Cafeterias, Ice Cream and other Refreshment Parlors, Restaurants, Carinderias, Panciterias, Soda Fountain, Bars and similar establishments including food caterers (New Application)

. . . . . . . . . . . . . 76

Café, Cafeterias, Ice Cream and other Refreshment Parlors, Restaurants, Carinderias, Panciterias, Soda Fountain, Bars and similar establishments including food caterers (Renewal)

. . . . . . . . . . . . . 79

Subdivision Operators or Real Estate Developer (New Application)

. . . . . . . . . . . . . 83

Subdivision Operators or Real Estate Developer (Renewal)

. . . . . . . . . . . . . 85

Lessors of Real Estate Including Apartments for Rent (New Application)

. . . . . . . . . . . . . 88

Lessors of Real Estate Including Apartments for Rent (renewal)

. . . . . . . . . . . . . 90

All Owners of New Private Cemeteries or Memorial Parks (New Application)

. . . . . . . . . . . . . 93

All Owners of New Private Cemeteries or Memorial Parks (Renewal)

. . . . . . . . . . . . . 95

Boarding Houses (New Application) . . . . . . . . . . . . . 98

Boarding Houses (Renewal) . . . . . . . . . . . . . 100

Amusement places and on establishments where games or skill such as mahjong, poker and similar card games are being played (New Application)

. . . . . . . . . . . . . 103

Amusement places and on establishments where games or skill such as mahjong, poker and similar card games are being played (Renewal)

. . . . . . . . . . . . . 106

Photo and Video Coverage Services and Similar . . . . . . . . . . . . . 108

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Kinds (New Application)

Photo and Video Coverage Services and Similar Kinds (Renewal)

. . . . . . . . . . . . . 111

Amusement Devices for a fee (Videoke with token, Family Home Computer, Slot Machine not classified as gambling, other amusement devices (New Application)

. . . . . . . . . . . . . 114

Amusement Devices for a fee (Videoke with token, Family Home Computer, Slot Machine not classified as gambling, other amusement devices (Renewal)

. . . . . . . . . . . . . 116

Retail Dealers or Retailers of Liquors or Wines whether imported from other countries or Locally Manufactured including fermented liquors (Beers), “TUBA” “BASI” and other Distilled Spirits not classified as Denatured Alcohol (New Application)

. . . . . . . . . . . . . 119

Retail Dealers or Retailers of Liquors or Wines whether imported from other countries or Locally Manufactured including fermented liquors (Beers), “TUBA” “BASI” and other Distilled Spirits not classified as Denatured Alcohol (Renewal)

. . . . . . . . . . . . . 122

Retail Dealers or Retailers of Manufactured Tobacco or snuff including cigars or cigarettes (New Application

. . . . . . . . . . . . . 125

Retail Dealers or Retailers of Manufactured Tobacco or snuff including cigars or cigarettes (Renewal)

. . . . . . . . . . . . . 128

Agri-Business Enterprises: (Fishpond, fish pen, fish breeding ground, fish corral, commercial piggery farms, commercial poultry farms, commercial cattle ranch, and other agri-business enterprise (New Application)

. . . . . . . . . . . . . 131

Agri-Business Enterprises: (Fishpond, fish pen, fish breeding ground, fish corral, commercial piggery farms, commercial poultry farms, commercial cattle ranch, and other agri-business enterprise (Renewal)

. . . . . . . . . . . . . 134

Golf Links (New Application) . . . . . . . . . . . . . 138

Golf Links (Renewal) . . . . . . . . . . . . . 140

Business Retirement/Closure . . . . . . . . . . . . . 143

Special Permit for Business and Non-Related Business Activities

. . . . . . . . . . . . . 144

Installation of Signs, Signboards, Billboards, Neon Sign or other Outdoor Advertisement

. . . . . . . . . . . . . 144

Film Making Permit . . . . . . . . . . . . . 146

Parades and Motorcades . . . . . . . . . . . . . 147

Other Business-Related Activities . . . . . . . . . . . . . 149

Occupational/ Calling Permit . . . . . . . . . . . . . 150

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Certificate of Records . . . . . . . . . . . . . 152

Mayor’s Permit and Tricycle Franchise for Motorized Tricycle

. . . . . . . . . . . . . 153

Franchise Cancellation . . . . . . . . . . . . . 155

CMO- Bids and Awards Committee . . . . . . . . . . . . . 157

External Services 158

Sale of Bidding Documents . . . . . . . . . . . . . 158

Procurement System: Bidding Procedure . . . . . . . . . . . . . 159

Issuance/Renewal of Eligibility Screening to Bidders for Infrastructure Projects, Goods and Services

. . . . . . . . . . . . . 164

Alternative Methods of Procurement . . . . . . . . . . . . . 166


Consolidation of Project Procurement Management Plan (PPMP) into Annual Procurement Plan (APP)

. . . . . . . . . . . . . 170

CMO- City Nutrition Division . . . . . . . . . . . . . 171


Conduct of Operation Timbang (OPT) . . . . . . . . . . . . . 172

Request for Nutrition Program Related Data . . . . . . . . . . . . . 173

Request for Resource Speaker on Health and Nutrition Subjects

. . . . . . . . . . . . . 174

CMO- City Tourism and Information Office . . . . . . . . . . . . . 175


Request for Tourism Data / LGU Data . . . . . . . . . . . . . 176

DOT Accreditation Assistance to Clients . . . . . . . . . . . . . 177

CMO- City Information and Communication Technology Office

. . . . . . . . . . . . . 178

External Services . . . . . . . . . . . . . 178

Request for Review on Closed-Circuit Television (CCTV) Surveillance Record

. . . . . . . . . . . . . 180


Technical Support for IT Hardware and System Applications

. . . . . . . . . . . . . 182

Application Systems to be Developed/Outsourced . . . . . . . . . . . . . 183

Technical Assistance for Special or Common Projects/Activities of other Offices

. . . . . . . . . . . . . 184

Design Print and Layout . . . . . . . . . . . . . 184

Scheduling for Event Coverage . . . . . . . . . . . . . 185

Video Editing . . . . . . . . . . . . . 186

CMO- City Traffic Management Office . . . . . . . . . . . . . 188


Redemption of Driver’s License or Vehicle Plate . . . . . . . . . . . . . 189

Redemption of Impounded Vehicle . . . . . . . . . . . . . 191

CMO- City Civil Security Unit . . . . . . . . . . . . . 193


Burial, Security, and Public Assistance . . . . . . . . . . . . . 194

Information / Help Desk . . . . . . . . . . . . . 194

Blotter 24/7 . . . . . . . . . . . . . 196

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Community Assistance. . . . . . . . . . . . . . 197

24/7 Mobile Patrolling . . . . . . . . . . . . . 198

CMO- Public Employment Services Office . . . . . . . . . . . . . 200

Employment Facilitation . . . . . . . . . . . . . 200

a. Issuance OF Letter of Recommendation (Jobseekers

. . . . . . . . . . . . . 201

b. Request for Job Posting/Dissemination (Employers)

. . . . . . . . . . . . . 203

c. Request Pre-screening of applicants for Resume and database (Employers)

. . . . . . . . . . . . . 204

d. Request for Conduct of Job Fair, Local/Special Recruitment Activity (Employers)

. . . . . . . . . . . . . 206

e. Job Fair (Local/Overseas) Local/ Special Recruitment Activity for Applicants

. . . . . . . . . . . . . 208

f. For Employers-Job Fair (Local/Overseas Local Recruitment Activity (LRA), Special Recruitment Activity (SRA)

. . . . . . . . . . . . . 210

Securing Mayor’s Occupational Permit . . . . . . . . . . . . . 211

Securing Mayor’s Clearance . . . . . . . . . . . . . 213

Securing Mayor’s Referral/Endorsement Letter . . . . . . . . . . . . . 214

Free Mayor’s Occupational Permit/ Clearance to First Time Jobseekers

. . . . . . . . . . . . . 216

Special Program for Employment of Student (SPES) for Applicants

. . . . . . . . . . . . . 217

Request for the Conduct of Labor Education for Graduating College Students (LEGS) for Students

. . . . . . . . . . . . . 219

Conduct of Labor Education for Graduating College Students (LEGS) For Students Employment

. . . . . . . . . . . . . 220

CMO- City Slaughter House Operation Office . . . . . . . . . . . . . 221


Animal Inspection . . . . . . . . . . . . . 222

Animal Slaughtering . . . . . . . . . . . . . 223

Massive Barangay Inspection . . . . . . . . . . . . . 226

Eliminate Illegal Backyard Slaughtering . . . . . . . . . . . . . 227

Market Inspection . . . . . . . . . . . . . 228

CMO- Treceño Medical Pavilion . . . . . . . . . . . . . 229


Admission of Treceño Patients from the Emergency Room of GEAMH to Treceño Medical Pavilion.

. . . . . . . . . . . . . 230

Out-Patient Consultation . . . . . . . . . . . . . 231

Discharge of Patients . . . . . . . . . . . . . 232

Watchers Hour for Patients Family/Relatives . . . . . . . . . . . . . 234

CMO- Trece Martires Memorial Park . . . . . . . . . . . . . 237


Funeral Services . . . . . . . . . . . . . 238

Issuance of Certificate of Funeral Service . . . . . . . . . . . . . 240

Sale of Memorials Lots (Pre-Need) . . . . . . . . . . . . . 241

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Wake Chapels Services . . . . . . . . . . . . . 243

Issuance of Certificate of Non – Availment of Funeral Services

. . . . . . . . . . . . . 244

CMO- City Market Administration Office . . . . . . . . . . . . . 246


Issuance of Market Clearance/Certification . . . . . . . . . . . . . 247

Market Implementation of Market Code . . . . . . . . . . . . . 248

A. Violation on Weights and Measure. 248

B. Violation on Illegal Vending 249

C. Penalty impose on stalls which ownership are transferred to another person.

250

CMO- Population Committee 251


Scheduling for Pre-Marriage Orientation and Counseling

. . . . . . . . . . . . . 252

Conduct of Pre-Marriage Orientation and Counseling and Releasing of PMOC Certificate.

. . . . . . . . . . . . . 253

CMO- Local Housing Office . . . . . . . . . . . . . 254


Endorsement of NHA Housing Request . . . . . . . . . . . . . 255

Implementation of RGAF Projects . . . . . . . . . . . . . 257

City Vice Mayor’s Office 261


Request Approval of Tricycle Franchise . . . . . . . . . . . . . 262

Office of the Sangguniang Panlungsod . . . . . . . . . . . . . 263


Accreditation of Civil Society and Non-Government Organization

. . . . . . . . . . . . . 264

Reclassification of Lands . . . . . . . . . . . . . 266

Request, Petitions or Complaints to be Reviewed by the Sangguniang Panlungsod

. . . . . . . . . . . . . 269

Development/Alteration Permit . . . . . . . . . . . . . 270

Issuance of Certified True Copy of Legislative Documents

. . . . . . . . . . . . . 273

Internal Services 274

Review of Budgets and Ordinances for the Operations of the Barangay Governments

. . . . . . . . . . . . . 275

Review of the Annual and Supplemental Budget for the Operations of the City Government

. . . . . . . . . . . . . 277

City Planning & Development Coordinator’s Office . . . . . . . . . . . . . 280


Issuance of Zoning Certification . . . . . . . . . . . . . 281

Zoning Compliance for Building Construction . . . . . . . . . . . . . 282

Zoning Compliance for Business Permit . . . . . . . . . . . . . 285

Zoning Compliance for Wiring Permit . . . . . . . . . . . . . 287

Issuance of Development Permit for Subdivisions, Memorial Parks & Cemetery Projects

. . . . . . . . . . . . . 289

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Issuance of Alteration Permit for Subdivisions, Memorial Parks & Cemetery Projects

. . . . . . . . . . . . . 294

Provision of Data and Statistics about the City . . . . . . . . . . . . . 298

Issuance of Burial Permit . . . . . . . . . . . . . 300

Issuance of Community Base Monitoring System (CBMS) Certificate

. . . . . . . . . . . . . 303

Office of the City Engineer . . . . . . . . . . . . . 304


Accomplishment Report of Infrastructure Projects for Payment of Contractors

. . . . . . . . . . . . . 305

Issuance of Building Permit for Simple Application (Shall not exceed 1,500 sq m floor area, single dwelling residential building not more than three floors/storeys, commercial building not more than two floors/storeys, renovation within a mall with issued building permit, warehouse storing non-hazardous substances)

. . . . . . . . . . . . . 307

Issuance of Building Permit for Complex Application (Structure exceeding 1,500 sq m floor area, single dwelling residential building more than three floors/storeys, commercial building more than two floors/storeys, warehouse hazardous substances)

. . . . . . . . . . . . . 313

Issuance of Certificate of Occupancy . . . . . . . . . . . . . 320

Issuance of Certificate of Annual Inspection . . . . . . . . . . . . . 326

Issuance of Certificate of Final Electrical Inspection (CFEI) with Building Permit

. . . . . . . . . . . . . 329

Issuance of Certificate of Final Electrical Inspection (CFEI) without Building Permit and Occupancy Permit

. . . . . . . . . . . . . 332

Issuance of Certificate of Final Electrical Inspection (CFEI) for Temporary Connection

. . . . . . . . . . . . . 336

Issuance of Temporary Certificate of Final Electrical Inspection (CFEI) – UPAO

. . . . . . . . . . . . . 339

Issuance of Certificate of Final Electrical Inspection (CFEI) for Reconnection and/or Relocation

. . . . . . . . . . . . . 343

Issuance of Mechanical Permit . . . . . . . . . . . . . 346

Issuance of Electronics Permit . . . . . . . . . . . . . 350

Issuance/Renewal of Certificate of Operation (Electrical)

. . . . . . . . . . . . . 353

Issuance/Renewal of Certificate of Operation (Mechanical)

. . . . . . . . . . . . . 356

Issuance/Renewal of Certificate of Operation (Electronics)

. . . . . . . . . . . . . 360

Issuance of Accessory Permits 363


Request for Repair and Maintenance Works 370

Request for Preparation of Program of Works of Various City Government Infrastructure Projects

371

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Office of the City Assessor . . . . . . . . . . . . . 373


Transfer of Ownership of Real Property . . . . . . . . . . . . . 374

Cancellation, Revision and Correction of Assessment . . . . . . . . . . . . . 375

Assessment (New Tax Declaration) of a Newly Constructed Building

. . . . . . . . . . . . . 377

Certified True Copy of Tax Declaration . . . . . . . . . . . . . 379

Certified Photocopy of Tax Declaration . . . . . . . . . . . . . 380

Certification of Real Property Landholding . . . . . . . . . . . . . 381

Certification of Non-Improvement . . . . . . . . . . . . . 383

Annotation or Cancellation of Loans and Mortgages of Tax Declaration

. . . . . . . . . . . . . 384

Verification of Records, History of Real Property Assessment or Tax Declaration (Trace Back)

. . . . . . . . . . . . . 386

Certification of Non-Property . . . . . . . . . . . . . 387

Reclassification of Property . . . . . . . . . . . . . 389

Correction of Data/Revision of TaX Declaration due to Typographical Error

. . . . . . . . . . . . . 391

Office of the City Budget . . . . . . . . . . . . . 392


Budget Preparation . . . . . . . . . . . . . 393

Office of the City Treasury . . . . . . . . . . . . . 394


Real Property Tax Payment . . . . . . . . . . . . . 395

Transfer Tax Payment . . . . . . . . . . . . . 399

Real Property Tax Certificate Payment . . . . . . . . . . . . . 403

Payment of Community Tax Certicate - Individual . . . . . . . . . . . . . 409

Payment of Community Tax Certicate - Corporation . . . . . . . . . . . . . 413

Business Tax and other Fees Certificate of Payment . . . . . . . . . . . . . 417

Check Payment to Approved Disbursement Voucher . . . . . . . . . . . . . 421

Cash Payment to Approved Disbursement Voucher/Payroll

. . . . . . . . . . . . . 423

Professional Tax Receipt Payment . . . . . . . . . . . . . 425

Recomputation Fee Payment . . . . . . . . . . . . . 429

Action on Request Letter for Cancellation of Check Issued

. . . . . . . . . . . . . 432

Barangay Remittance of Community Tax Certificates Collection

. . . . . . . . . . . . . 435

Issuance of Official Receipt for Payment of Other Taxes and Fees

. . . . . . . . . . . . . 437

Issuance of Official Receipt for Payment of Business Taxes And Regulatory Fees

. . . . . . . . . . . . . 438

Office of the City Accounting . . . . . . . . . . . . . 440


Audit of Voucher for Payment of Financial Assistance . . . . . . . . . . . . . 441

Audit of Voucher for Payment of Utilities, Supplies, and Infrastructure Projects

. . . . . . . . . . . . . 442

[11]


Audit of Payroll and Voucher for Payment of Valid Claims of City Employees

. . . . . . . . . . . . . 445

City General Services Office . . . . . . . . . . . . . 447


Request for Garbage Collection . . . . . . . . . . . . . 448

Report Regarding Cleanliness of the City Premises . . . . . . . . . . . . . 449

Posting of Tarpaulin . . . . . . . . . . . . . 449


Issuances of Supplies and Materials and Equipment . . . . . . . . . . . . . 452

Report Regarding Cleanliness of the City Building and Ground Maintenance

. . . . . . . . . . . . . 454

Facilitate Repair of Vehicles . . . . . . . . . . . . . 455

Facilitate Insurance and Registration of Motor Vehicle . . . . . . . . . . . . . 456

Facilitate Payment for Communication, Electrical and Water Consumption

. . . . . . . . . . . . . 456

Request for Equipment and Facilities . . . . . . . . . . . . . 458

Request for Risograph Printing . . . . . . . . . . . . . 459

Inspection of Waste Materials of the Repaired Vehicle . . . . . . . . . . . . . 459

City Civil Registrar’s Office . . . . . . . . . . . . . 461


Registration of Civil Registry Document . . . . . . . . . . . . . 462

a. Registration of Birth . . . . . . . . . . . . . 462

b. Registration of Marriage . . . . . . . . . . . . . 463

c. Registration of Death . . . . . . . . . . . . . 465

Delayed Registration of Civil Registry Document . . . . . . . . . . . . . 466

a. Registration of Birth . . . . . . . . . . . . . 466

b. Registration of Marriage . . . . . . . . . . . . . 468

c. Registration of Death . . . . . . . . . . . . . 470

Issuance of Certified Copy of Civil Registry Document . . . . . . . . . . . . . 472

Out-of-Town Reporting of Birth . . . . . . . . . . . . . 473

Application of Marriage License (AML) . . . . . . . . . . . . . 475

Registration of Legal Instrument . . . . . . . . . . . . . 477

Registration of Court Decree . . . . . . . . . . . . . 479

Registration of Foundling . . . . . . . . . . . . . 481

Supplement Omitted Entry in the Civil Registry Document

. . . . . . . . . . . . . 482

Change of First Name (CFN) in the Certificate of Live Birth (COLB)

. . . . . . . . . . . . . 485

Correction of Clerical and Typographical Error (Birth/Marriage/Death)

. . . . . . . . . . . . . 486

Correction of Clerical Error of Day and Month and the Sex of the Person in the Certificate of Live Birth (COLB)

. . . . . . . . . . . . . 488

City Social Welfare & Development Office . . . . . . . . . . . . . 490


Application & Issuance of Senior's Citizens . . . . . . . . . . . . . 491

[12]

Identification Card and Purchase Booklet and Free Cinema Booklet (SM)

Issuance of Certificate of Indigency/Social Case Study Report & Referral Letter

. . . . . . . . . . . . . 493

Application & Issuance of Solo Parent Identification Card (ID)

. . . . . . . . . . . . . 495

Granting of Financial Assistance/ Assistance to Individuals in Crisis Situation (AICS)

. . . . . . . . . . . . . 498

Granting of Birthday Cash Gift for Senior citizen and Solo Parent

. . . . . . . . . . . . . 502

Granting Special Benefits – Social Pension (Monthly Allowance) to Indigent Citizen

. . . . . . . . . . . . . 504

Issuance Of Persons With Disability (PWD) Identification Card and Booklet

. . . . . . . . . . . . . 507

Sunong Dunong (PWD) Educational Assistance . . . . . . . . . . . . . 509

Persons with Disability (PWD) Birthday Cash Gift . . . . . . . . . . . . . 510

Persons with Disability (PWD) Social Pension . . . . . . . . . . . . . 512

City Health Office . . . . . . . . . . . . . 514


Out Patients Consultation (CHO) . . . . . . . . . . . . . 515

Expanded Program on Immunization . . . . . . . . . . . . . 516

Maternal Care Program: Pre – Natal Check-Up . . . . . . . . . . . . . 518

Maternal Care Program: Natal and Pre – Natal Spontaneous Delivery

. . . . . . . . . . . . . 521

Family Planning Program . . . . . . . . . . . . . 524

Dental Services . . . . . . . . . . . . . 525

Tuberculosis Program: Tuberculosis Adult . . . . . . . . . . . . . 528

Tuberculosis Program: Tuberculosis in Children . . . . . . . . . . . . . 533

Issuance of Sanitary Permit . . . . . . . . . . . . . 535

Issuance of Transfer of Cadaver and/or Open the Niche

. . . . . . . . . . . . . 537

Medical Certificate and Health Card . . . . . . . . . . . . . 538

Issuance of Death Certificate . . . . . . . . . . . . . 540

Food Handling Seminar . . . . . . . . . . . . . 541

Laboratory Examinations . . . . . . . . . . . . . 542

X – Ray Procedures . . . . . . . . . . . . . 543

Animal Bite Treatment Center . . . . . . . . . . . . . 545

Office of the City Agriculture . . . . . . . . . . . . . 548


Conduct of Technical Workshops on Crop Production / Livestock Management

. . . . . . . . . . . . . 549

Soil Analysis . . . . . . . . . . . . . 550

Releasing of Yellow and White Corn Seeds . . . . . . . . . . . . . 551

Vegetable Seeds and Seedlings Distribution . . . . . . . . . . . . . 552

Massive Anti-Rabies Vaccination . . . . . . . . . . . . . 553

Walk-In Anti-Rabies Vaccination Every Wednesday . . . . . . . . . . . . . 554

Releasing of Vegetable Seeds and Farm Inputs . . . . . . . . . . . . . 556

[13]

Tractor Operation Service . . . . . . . . . . . . . 556

Livestock Dispersal . . . . . . . . . . . . . 557

Human Resource Management Office . . . . . . . . . . . . . 559


Processing of Appointments of Newly Hired Promoted Employees

. . . . . . . . . . . . . 560

Request for Certificate of Employment . . . . . . . . . . . . . 564

Request for Service Records . . . . . . . . . . . . . 565

Application for Leave/Updating of Leave Card . . . . . . . . . . . . . 566

Processing of Salaries, Payments of Monetization, Terminal Pay and Other Payable Voucher to Employees.

. . . . . . . . . . . . . 568

Do Liaison Work with Civil Service Commission, PAG-IBIG, GSIS, PhilHealth, Veterans Bank and Other Government Agencies

. . . . . . . . . . . . . 575

City Disaster and Risk Reduction Management Office . . . . . . . . . . . . . 577


Capability Building for Disaster Preparedness . . . . . . . . . . . . . 578

a. Issuance of Certificate of Compliance . . . . . . . . . . . . . 579

Emergency Response . . . . . . . . . . . . . 580

City Environment and Natural Resources Office . . . . . . . . . . . . . 581

Business Permit Application . . . . . . . . . . . . . 581

Accreditation of Garbage Hauler . . . . . . . . . . . . . 583

Issuance of Accomplishment Certificate to GEMTECH (City Accredited Hauler)

. . . . . . . . . . . . . 585

Provision of Technical Assistance for Joint Inspection of Projects

. . . . . . . . . . . . . 586

Certificate of No-Objection for Tree Cutting . . . . . . . . . . . . . 587

Assessment Fee’s for Notices of Violations . . . . . . . . . . . . . 588

City Legal Office . . . . . . . . . . . . . 591


Preparation of Legal Documents- Constituents . . . . . . . . . . . . . 592

Drafting and Rendering Legal Opinion/s, Letter,

Endorsement and/or Memorandum-Constituents . . . . . . . . . . . . . 594

Availing of Free Legal Advice or Counseling . . . . . . . . . . . . . 596


Preparation of Legal Documents- Government . . . . . . . . . . . . . 599

Drafting and Rendering Legal Opinion/s, Letter,

Endorsement and/or Memorandum-Government . . . . . . . . . . . . . 601

Assistance to Meetings, Committee Hearings and/or

Public Hearings . . . . . . . . . . . . . 603

Assistance in the Drafting of City Ordinance/s,

Resolution/s and/or Executive Order/s . . . . . . . . . . . . .

604

Trece Martires City College . . . . . . . . . . . . . 607

[14]


Office of the Registrar . . . . . . . . . . . . . 608

Enrollment Procedure . . . . . . . . . . . . . 608

Request for Official Transcript of Records/Diploma . . . . . . . . . . . . . 611

Request for Certifications . . . . . . . . . . . . . 612

Request for Certificate of Transfer Credential . . . . . . . . . . . . . 613

Request for Authentication of Documents . . . . . . . . . . . . . 616

College Library Services . . . . . . . . . . . . . 617

Utilization of Library Resources and Services . . . . . . . . . . . . . 617

Loan of Library Resources . . . . . . . . . . . . . 618

Return of Library Resources . . . . . . . . . . . . . 619

Request for Library Referral . . . . . . . . . . . . . 620

Access to Workstation and Internet Services . . . . . . . . . . . . . 621

Security Services . . . . . . . . . . . . . 622

Entry Procedures . . . . . . . . . . . . . 622

Exit Procedures . . . . . . . . . . . . . 623

Human Resource Office . . . . . . . . . . . . . 623

HR Hiring Process and Services . . . . . . . . . . . . . 623

Application Process . . . . . . . . . . . . . 623

Interview of Applicants . . . . . . . . . . . . . 625

Evaluation on Demo -Teaching . . . . . . . . . . . . . 627

Final Interview . . . . . . . . . . . . . 628

Medical Services . . . . . . . . . . . . . 629

Submission of Medical/Dental Requirements of Student for Enrolment

. . . . . . . . . . . . . 629

Medical Check-Up . . . . . . . . . . . . . 630

Dental Check-up . . . . . . . . . . . . . 631

Requirements for Semester Clearance for the Nurse/Dental Clinic

. . . . . . . . . . . . . 632

Office of Student Affairs . . . . . . . . . . . . . 632

Inventory Services . . . . . . . . . . . . . 632

Counseling Services (Procedures on individual/group counseling of students)

. . . . . . . . . . . . . 633

Request for Good Moral Certificate . . . . . . . . . . . . . 635

Counseling Services (Exit Interview) . . . . . . . . . . . . . 635


Request for Certification . . . . . . . . . . . . . 638

Securing Exit Clearance . . . . . . . . . . . . . 638

[15]

Office of the City Mayor

External Services

[16]

1. MAYOR’S CERTIFICATION FOR CHURCH EXISTENCE/ NO INCOME/

BFP, PNP, COAST GUARD & AFP ENLISTMENT AND OTHER

PURPOSES

This Certification if issued for the following:

• For Church existence: So the religious leaders can solemnize marriage

• For No Income: Issued to registered residents so their children can avail of government subsidy for Grade 7 (FEPHA) and Senior High School

• For Enlistment: So the registered residents can enter the PNP/BFP/AFP service

Office or Division : City Mayor’s Office

Classification : Simple

Type of Transaction : G2C – Government to Citizen G2B – Government to Business

Who may avail:

• For Church Existence- Pastor, Imams, Priests, and other Religious Leaders

• For No Income - Registered Residents whose children (Grade 7 and Senior High Schools) are availing of subsidy from the National Government

• BFP/PNP/AFP/Coast Guards - Registered residents aspiring to be member of BFP/PNP/ AFP/Coast Guards

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

For Church Existence

• Request Letter addressed to the City Mayor

• SEC Registration (1 – photocopy)

• Barangay Certification that the Church Exists (1 – original copy)

Requesting Party Securities and Exchange Commission Barangay Hall concerned where the client resides

For No Income

• Request Letter addressed to the City Mayor

• Barangay Certificate of No Income and unemployed

Requesting Party Barangay residency

PNP/BFP/Coast Guard/AFP Enlistment

• Request Letter addressed to the City Mayor/CPOC Chairman

• Barangay Clearance

Requesting Party Barangay of Residency

[17]

CLIENT STEPS AGENCY ACTION FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Sign in the Client Log book at the information and inform the staff on duty the purpose

1. Let the client sign on the log book

None 2 minutes CMO Staff CMO

2. Present the requirements to the employee in-charge

2. Receive and assess the validity of the requirements

2.1 Assess fees,

issue order of payment and advise the client to pay at City Treasurer’s Office

2.2 Prepare the Mayor’s Certification

None 2 minutes

3 minutes

5 minutes

CMO Staff CMO

3. Proceed to the City Treasurer’s Office for the payment and issuance of Official Receipt

3. Receive order of payment and corresponding fees and issue Official Receipt by the City Treasurer’s Office

100.00 + DST 30.00

13 minutes Revenue Collectors

CTO

4. Go back to the Mayor’s Office and present the Official Receipt

4. Approve the Mayor’s Certification

None 5 minutes City Mayor or Authorized

Representative/s CMO

5. Receive the Mayor’s Certification

5. Release the Mayor’s Certification

None 1 minute CMO Staff CMO

TOTAL: P130.00 31 minutes

[18]

2. SOLEMNIZATION OF MARRIAGE

As per Local Government Code of 1991, the Mayor has the power to solemnize marriage. This service is provided for those who want to avail of civil marriage with the local chief executive.

Office or Division City Mayor’s Office

Classification Simple

Type of Transaction G2C – Government to Citizen

Who may avail Couples


1. Marriage License (Original copy) 2. List of names of witnesses/sponsors (1

pair) 3. Wedding ring on the wedding day 4. Appropriate/Decent attire on the

wedding day

City Civil Registry Office (CCRO) Couple Couple Couple


PROCESS ING TIME

PERSON RESPONSIBLE



None 2 minutes CMO Staff

CMO

2. Present the required document to the employee in-charge upon confirmation of the mass wedding schedule

(For special

wedding request, proceed to the Mayor’s Appointment Secretary for the schedule)

2. Receive and assess the document presented, and remind the couple of the appropriate attire and bring the wedding ring during the scheduled wedding ceremony 2.1 Prepare

endorsement confirming the scheduled wedding date

None 10 minutes CMO Staff

CMO

3. Proceed to City Civil Registry Office and present the endorsement from the CMO staff for the issuance of Order of Payment

3. The employee in-charge received the endorsement and prepare the Order of Payment

None 2 minutes

City Civil Registry assigned personnel

CCRO

[19]

4. Proceed to the City Treasurer’s Office for the payment and issuance of Official Receipt

4. Receive order of payment and corresponding fees and issue Official Receipt by the City Treasurer’s Office

200.00 13 minutes Revenue Collectors

CTO

5. Go back to the Mayor’s Office and present the Official Receipt

5. Preparation of Marriage Certificate None 10 minutes


CCRO

6. Appearance of the

couples with their

sponsors at the

venue for

mass/special

wedding ceremony

Read/ check the content of the Marriage Certificate and inform the city staff for any correction, then the couples and sponsors/ witnesses to sign the document

6. The city staff (mayor and civil registry office) to assist the couples and witnesses/ sponsors

None 30 minutes

CMO Staff CMO

CCRO Staff

CCRO

7. Exchange of Marriage Vows

7. Solemnization of Marriage and photo opportunity

7.1 The Mayor to

sign the Marriage Certificate and will be forwarded to the CCR for registration

1 hour

1 day

City Mayor

City Mayor

CMO Staff

8. Return to the CCRO after one week and claim the Registered copy of Marriage Certificate

8. Release the Marriage Certificate to the couple

None 5 days

5 minutes


CCRO

TOTAL: P200.00 6 days 2

hours & 12 minutes

[20]

3. ISSUANCE OF REFERRAL, RECOMMENDATIONS OR OTHER COMMUNICATIONS

INDIGENTS may request the City Mayor’s Office for referral, recommendations, endorsements or communications to other government or private institutions/companies so that they can avail of certain services for free or with a discount. This service covers the following:

a. PCSO/PAGCOR referrals b. Medical Assistance c. Burial Assistance




Who may avail Trece Martires City registered residents


For PCSO/PAGCOR Referrals

• Medical Prescription/Clinical Diagnosis/Doctor’s Referral

• Certification of Indigency

• Identification Card of Requesting Party

• Social Case Study Report

• Client’s private doctors or the City Health Office

• Barangay

• COMELEC or other government agencies issuing valid ID’s

• CSWDO

For Medical Assistance

• Medical Prescription/Clinical Diagnosis/Doctor’s Referral

• Certification of Indigency


• Client’s private doctors or the City Health Office

• Barangay


For Burial Assistance

• Death Certificate

• Funeral Bill

• Certificate of Indigency


• City Civil Registrar

• Servicing Funeral Home/Parlor/Mortuary

• Barangay



PROCESSING TIME

PERSON RESPONSIBLE




2. Present the requirements to the employee in-charge

2. Receive and assess the requirements

None 3 minutes

CMO Staff CMO

[21]

2.1 Record the

request

2.2 Prepare the Mayor’s Referral/ Recommendation/Communication

2.3 Approval by the City Mayor or duly authorized representative

2 minutes

15 minutes

3 minutes

CMO Staff

CMO

CMO Staff CMO

City Mayor Duly Authorized Representative/s

CMO

3. Receive the Mayor’s Referral/ Recommendation/ Communication

3. Release the Mayor’s Referral/ Recommendation/ Communication

None 1 minute CMO Staff CMO

TOTAL: 0.00 26 minutes

[22]

Office of the City Mayor

Internal Services

[23]

3. APPROVAL OF TRAVEL ORDER OR AUTHORITY TO ATTEND SEMINARS/ TRAININGS

Travel order or authority to travel issued to City Government employees and officials who will be on official business/transactions or attending seminars/ trainings.



Type of Transaction G2G – Government to Citizen

Who may avail Trece Martires City officials/employees


For Travel Order: Letter Request Authority to Travel: Approved Training Design/Invitation for Seminar & Training

Requesting Office Requesting Office Other Government Agencies/Private Institutions


PROCESSING TIME

PERSON RESPONSIBLE

1. For Travel Order: Submit the request letter indicating the travel details For Authority to Attend to Trainings/Seminars: present the Training Design or Seminar Invitation

1. Receive and record the request letter

1.1 Seek approval of the Mayor or Designated Representative 1.2 Once approved, forward the Travel Order or Authority to the Mayor or Designated authorized signatory/ies for approval

None 3 minutes

1 day

10 minutes

CMO Staff CMO

City Mayor

CMO Staff City Mayor

Duly Authorized Representative/s

CMO

2. Receive the approved Travel Order/Authority

2. Release the Travel Order/ Authority


TOTAL: 0.00 1 day & 18

minutes

[24]

City Mayor’s Office- Business Permit and Licensing

Office

External Services

[25]

1. MAYOR’S PERMIT FOR BUSINESS

Permit required to all Business Establishments/ Enterprises before the start of their operations and required to renew annually between January 01 to 20. Late filing of renewal for Mayor’s Permit will be charged of 25 % percent penalty and 2% surcharge per month by the City government.

Office or Division: Business Permits and Licensing Office (BPLO)

Classification: Simple

Type of Transaction: G2B – Government to Business

Who may avail:

All New Business Establishment owners in Trece Martires operating as Manufacturers , Assemblers , Rectifiers, Assembler and compounders of Liquors, Distilled Spirits and Wines or Manufacturers of Any Article of Commerce or Whatever Kind or Nature.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Accomplished Business Application Form

Business Permit and Licensing Office

2. Business Name Registration (DTI, SEC with By Laws and Articles of Inc. , CDA)

Department of Trade and Industry (DTI) for single Proprietor, Security and Exchange Commission (SEC) for Corporation, Cooperative Development Authority (CDA) for Cooperative

3. Barangay Clearance Barangay Hall where the business is located 4. Community Tax

Certificate 5. Sanitary Permit City Health Office 6. Zoning Clearance City Planning 7. Occupancy Permit City Engineering Office 8. Contract of Lease Building/Lot Owner 9. PNP CCTV Clearance TMC PNP Station (Brgy. Osorio) 10. Public Liability Insurance

(with 1M Capitalization)

CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the accomplished Business application form together with all the requirements and wait for the Assessment

1. Check the application forms and requirements submitted

1.1 Encode the Data and Make the assessment

1.2 Endorse to Backroom Offices (City Planning, City Engineering,

Refer to Schedule of

Fees and Taxes Below

15 mins Admin Aide II BPLO

Admin Aide IV

BPLO

License Inspector II BPLO

License Officer I

BPLO

[26]

CENRO, Bureau of Fire and City Administrator/Mayor) for Evaluation and Approval

License Officer IV BPLO

2. City Treasurer’s Office

Pay the required Fees and Taxes

2. Accept the Payment and Issue an Official Receipt

2.1 Endorse the application to RPT Division for record/ account verification

2.2 Sign and recommend for Mayor’s Approval

30 mins Collector CTO

RPTD Assigned Personnel

CTO

Acting City Treasurer

CTO

3 Business Permit & Licensing Office Present the Official Receipt and submit the Approved Application and Requirements and Wait for the Approved Mayor’s Permit and Business Plates

3. Check the Official Receipt, Application and Requirements

3.1 Prepared/Print the Mayor’s Permit

3.2 Seek the Mayor’s Approval on the Permit

3.3 Seal the Approved MP, Segregates the Requirements

submitted for

owner’s copy

Office File

3.4 Release the MP and Business Plates

15 mins Admin Aide II BPLO

Admin. Aide II

BPLO

TOTAL

2012 Revised Revenue

Code

1 Hour

[27]

SCHEDULE OF FEES & TAXES Business Tax . . . . . . exempted Mayors Permit Fee Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00

500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00

Health Certificate P 100.00/employee Garbage Fee 50sq.m. or less P 500.00 More than 50 to 1,000 sq.m. 2,000.00 More than 1,000 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measure With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01)

[28]

1) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes:

a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00

2) For the delivery of products, goods or commodities other than those mentioned above:


Mayors Permit Fee for Delivery Truck P500.00/Unit Zoning Fee (computed based on capitalization) Building Inspection Fee(National Building Code) Fire Safety Inspection Fee (Fire code of the Phils (RA 9154)




Who may avail:

All Business Establishment owners in Trece Martires City Applying Renewal as Manufacturers , Assemblers , Rectifiers, Assembler and compounders of Liquors, Distilled Spirits and Wines or Manufacturers of Any Article of Commerce or Whatever Kind or Nature.




2. Certificate of Gross Receipt/Financial Statement

Company

3. Barangay Clearance Barangay Hall ( Barangay where the business is located) 4. Community Tax Certificate

5. Sanitary Permit City Health Office

6. Contract of Lease Building/Lot Owner (lessor)

7. PNP CCTV Clearance (EXCEPT Sari Sari Store with below 100,000.oo Gross Receipts)

TMC PNP Station (Barangay. Osorio)

8. Market Clearance (Businesses located at TMC Public Market, Transport and Sepacio Market

Market Administration Office (TMC Public Market, San Agustin)

9. Public Liability Insurance (with 1M Gross receipt)

[29]

CLIENT STEPS AGENCY ACTIONS FEES TO BE

PAID PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for the

Assessment



1.2 Endorse to Backroom Offices (City Planning, Engineering, CENRO, Bureau of Fire and City Administrator/Mayor) for Evaluation and Approval


Fees and Taxes Below

15 mins. Jocelyn Atienza Admin Aide II

Sheryl

Romasanta Admin Aide IV

Maribel Martos

License Inspector II

Marie Lowie

Moises License Officer I

Nancy Herrera License Officer

IV

2. City Treasurer’s Office Pay the required Fees and Taxes

2. Verify and accept the Payment and Issue an Official Receipt

2.1 Endorse the application to RPT Division for record/account verification


30mins. Designated Collector

CTO Record Keeper

BTFD, CTO Record Keeper

RPTD, CTO

City Treasuer CTO

3. BPLO

Present the

Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for

the Approved

Mayor’s Permit


3.1 Prepared/Print

the Mayor’s

Permit


3.3 Seal the

15mins. Osileyn Mendoza,

Admin Aide II

Leonila Rolle Admin. Aide II

[30]

and Business

Plates

Approved MP, Segregate the Requirements submitted for owner’s copy and Office File


TOTAL


Code

1 hour

Schedule of Fees & Taxes :

WITH GROSS SALES OR RECEIPTS FOR THE PRECEEDING CALENDAR AMOUNT OF TAX YEAR IN THE AMOUNT OF: PER ANNUM

Less than P10,000.00 P 300.00 10,000.00 or more but less than P 15,000.00 399.00 15,000.00 or more but less than 20,000.00 548.00 20,000.00 or more but less than 30,000.00 799.00 30,000.00 or more but less than 40,000.00 1,198.00 40,000.00 or more but less than 50,000.00 1,497.00 50,000.00 or more but less than 75,000.00 2,396.00 75,000.00 or more but less than 100,000.00 2,995.00 100,000.00 or more but less than 150,000.00 3,993.00 150,000.00 or more but less than 200,000.00 4,991.00 200,000.00 or more but less than 300,000.00 6,988.00 300,000.00 or more but less than 500,000.00 9,983.00 500,000.00 or more but less than 750,000.00 14,520.00 750,000.00 or more but less than 1,000,000.00 18,150.00 1,000,000.00 or more but less than 2,000,000.00 24,956.00 2,000,000.00 or more but less than 3,000,000.00 29,947.00 3,000,000.00 or more but less than 4,000,000.00 35,937.00 4,000,000.00 or more but less than 5,000,000.00 41,926.00 5,000,000.00 or more but less than 6,500,000.00 44,241.00 6,500,000.00 or more P44,241.00 plus 61.87% of one percent (1%)

in excess of P6,500,000.00

Mayor’s Permit Fee (Section 3A.01 (5)) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P1,000.00 P 500.00

1,000.00 or more but less than 10,000.00 1,000.00 10,000.00 or more but less than 30,000.00 1,500.00 30,000.00 or more but less than 90,000.00 2,500.00

[31]

90,000.00 or more but less than 175,000.00 3,500.00 175,000.00 or more but less than 250,000.00 5,000.00

250,000.00 or more but less than 400,000.00 7,500.00 400,000.00 or more but less than 500,000.00 8,500.00 500,000.00 or more but less than ,000,000.00 10,000.00 1,000,000.00 or more 15,000.00

Occupational Tax P 200.00/Employee

Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00


Health Certificate P 100.00/employee

Garbage Fee 50sq.m. or less (4L.01) P 500.00 More than 50 to 1,000 sq.m. 2,000.00 More than 1,000 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measures With a capacity of Less than 30kg. 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles(Sec 2J.01)

3) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes:



a) For each delivery truck P770.00

b) For each delivery van, AUV, jeepney or similar vehicles 605.00

Mayors Permit Fee for Delivery Truck 500.00 /Unit Building Inspection Fee Fire Safety Inspection Fee

[32]



Type of Transaction: G2B- Government to Business

Who may avail:

All New Business Establishment owners in Trece Martires City operating as Wholesaler , Distributors or Dealer in any Article of Commerce or Whatever Kind or nature






3. Barangay Clearance Barangay Hall

4. Community Tax Certificate


6. Zoning Clearance City Planning

7. Occupancy Permit City Engineering Office

8. Contract of Lease Building/Lot Owner

9. PNP CCTV Clearance TMC PNP Station (Brgy. Osorio)

10. Public Liability Insurance (with 1M Capitalization)


PROCESSING TIME

PERSON RESPONSIBLE



1.1 Encode the Data

and Make the

assessment

1.2 Endorse to

Backroom

Offices (City

Planning, City

Engineering,

CENRO, Bureau

of Fire and City

Administrator/Ma

yor) for

Evaluation and

Approval

Refer to Schedule of Fees

and Taxes Below


Sheryl


Maribel Martos


Marie Lowie



IV

[33]


Pay the

required

Fees and

Taxes

2. Accept the

Payment

and Issue an

Official Receipt

2.1 Endorse the

application to

RPT Division for

record/ account

verification


30 Mins Carmelita Panganiban

Marissa N.

Divina

Ferlie Paz City Treasurer

3. Business

Permit &

Licensing

Office

Present the

Official

Receipt and

submit the

Approved

Application

and

Requirements

and Wait for

the Approved

Mayor’s

Permit and

Business

Plates

3 Check the Official Receipt, Application and Requirements



3.3 Seal the Approved MP, Segregates the Requirements submitted for owner’s copy and Office File


15 mins Osileyn Mendoza,

Admin Aide II


TOTAL


Code

1 Hour

SCHEDULE OF FEES & TAXES

Business Tax . . . . . . exempted Mayors Permit Fee Amount of If the business starts Capital to operate within the: Initial Permit Fee

[34]

P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P200.00/employee Sanitary Permit (sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00


Health Certificate P 100.00/employee Garbage Fee 100sq..m. or less 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measurer With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01)

5) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks,

cigars or cigarettes:

[35]




Mayors Permit Fee for Delivery Truck P500.00/Unit Zoning Fee (computed based on capitalization) Building Inspection Fee (National Building Code) Fire Safety Inspection Fee (Fire code of the Phils (RA 9154)




Who may avail:

All Business Establishment owners in Trece Martires City Applying Renewal as Wholesaler , Distributors or Dealer in any Article of Commerce or Whatever Kind or nature





Company





TMC PNP Station (Brgy. Osorio)


CLIENT STEPS AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the


1.1 Encode the

Data and Make

the assessment

1.2 Endorse to

Please refer to Schedul

e of Fees and

Taxes Below

15 mins Jocelyn Atienza Admin Aide II

Sheryl Romasanta

Admin Aide IV

Maribel Martos License Inspector

[36]

requirements

and wait for

the

Assessment

Backroom Offices ( City Planning, City Engineering, CENRO, Bureau of Fire and City Administrator/Mayor) for Evaluation

and Approval

II

Marie Lowie Moises

License Officer I

Nancy Herrera License Officer IV

2 City Treasurer’s Office

Pay the required

Fees and Taxes




30 mins Carmelita Panganiban

Marissa N. Divina

Ferlie Paz City

Treasurer

3 Business Permit & Licensing Office

Present the

Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for the

Approved

Mayor’s Permit

and Business

Plates




3.3 Seal the Approved MP, Segregate the Requirements submitted for owner’s copy and Office File


15 mins Osileyn Mendoza, Admin Aide II


TOTAL

2012 Revised Revenue Code

1 Hour

[37]

Schedule of Fees and Taxes : Bus Tax ( Section 2K.01 (B )

WITH GROSS SALES OR RECEIPTS FOR THE PRECEDING CALENDAR AMOUNT OF TAX YEAR IN THE AMOUNT OF: PER ANNUM Less than P1,000.00 P 33.00 P 1,000.00 or more but less than P 2,000.00 60.00 2,000.00 or more but less than 3,000.00 91.00 3,000.00 or more but less than 4,000.00 131.00 4,000.00 or more but less than 5,000.00 182.00 5,000.00 or more but less than 6,000.00 220.00 6,000.00 or more but less than 7,000.00 260.00 7,000.00 or more but less than 8,000.00 299.00 8,000.00 or more but less than 10,000.00 339.00 10,000.00 or more but less than 15,000.00 399.00 15,000.00 or more but less than 20,000.00 499.00 20,000.00 or more but less than 30,000.00 599.00 30,000.00 or more but less than 40,000.00 799.00 40,000.00 or more but less than 50,000.00 1,198.00 50,000.00 or more but less than 75,000.00 1,797.00 75,000.00 or more but less than 100,000.00 2,396.00 100,000.00 or more but less than 150,000.00 3,394.00 150,000.00 or more but less than 200,000.00 4,392.00 200,000.00 or more but less than 300,000.00 5,990.00 300,000.00 or more but less than 500,000.00 7,986.00 500,000.00 or more but less than 750,000.00 11,979.00 750,000.00 or more but less than 1,000,000.00 15,972.00 1,000,000.00 or more but less than 2,000,000.00 18,150.00 2,000,000.00 or more 18,150.00 plus 82.5% of one percent (1%) in excess of P2,000,000.00

Mayor’s Permit Fee(Sec3A.01(6) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P2,000.00 P 500.00

2,000.00 or more but less than 10,000.00 1,000.00 10,000.00 or more but less than 50,000.00 1,500.00 50,000.00 or more but less than 90,000.00 2,500.00 90,000.00 or more but less than 175,000.00 3,500.00 175,000.00 or more but less than 250,000.00 5,000.00 250,000.00 or more but less than 400 ,000.00 7,500.00 400,000.00 or more but less than 500,000.00 8,500.00 500,000.00 or more but less than 1,000,000.00 10,000.00 1,000,000.00 or more 15,000.00

[38]

Occupational Tax P 200/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00


Health Certificate P 100.00/employee Plates /Stickers P 200.00 Garbage Fee 100sq..m. or less 500.00 More than 100 to 200 sq.m. P1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Weight & Measurer With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01)

For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above:


Mayor’s Permit Fee for Delivery TRUCK 500.00 /UNIT Building Inspection Fee Fire Safety Inspection Fee

[39]




Who may avail: All New Business Establishment owners in Trece Martires City operating as Exporters , Manufacturers, Millers, Re packers or Producers of Essential Commodities














CLIENT STEPS

AGENCY ACTIONS FEES TO BE

PAID PROCESSIN

G TIME PERSON

RESPONSIBLE

1. BPLO- Submit the

accomplishe

d Business

application

form

together

with all the

requirement

s and wait

for the

Assessment

1 Check the application forms and requirements submitted


1.2 Endorse to Backroom Offices ( City \Planning, City Engineering, CENRO, Bureau of Fire and City Administrator/Mayor) for Evaluation and Approval

Please refer to Schedule of Fees and Taxes Below


Sheryl


Maribel Martos


Marie Lowie



IV

2. City Treasurer’s Office Pay the

2 Accept the Payment and Issue an Official Receipt


Marissa N.

[40]

required

Fees and

Taxes

2.1 Endorse the

application to

RPT Division for

record/ account

verification

2.2 Sign and

recommend for

Mayor’s

Approval

Divina


3. Business Permit & Licensing Office Present the

Official

Receipt and

submit the

Approved

Application

and

Requiremen

ts and Wait

for the

Approved

Mayor’s

Permit and

Business

Plates


3.1 Prepared/Print

the Mayor’s

Permit





Admin Aide II


TOTAL


Code

1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00

[41]

P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00

500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00

less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee 50sq.m. or less 500.00 More than 50 to 1,000 sq P2,000.00 More than 1,000 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measure With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax onDelivery Truck/Vehicles (Sec 2J.01) . .

For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above:

a) For each delivery truck P770.00 b) For each delivery van, AUV,

jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery Truck P 500.00/UNIT Zoning Fee (computed based on capitalization) Fire Safety Inspection Fee

[42]




Who may avail:

All Business Establishment owners in Trece Martires City Applying Renewal as Exporters , Manufacturers, Millers, Re packers or Producers of Essential Commodities





Company




7. PNP CCTV Clearance (EXCEPT Sari SariStore with below 100,000.oo Gross Receipts)



Insurance Company


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE




1.3 Endorse to Backroom Offices ( City Planning, City Engineering, CENRO, Bureau of Fire and City Administrator/Mayor) for Evaluation and Approval

Please refer to

Schedule of Fees

and Taxes Below


Sheryl


Maribel Martos


Marie Lowie Moises

License Officer I


[43]

2. City Treasurer’s Office Pay the required Fees and Taxes




30 mins. Carmelita Panganiban

Marissa N. Divina

Ferlie Paz City

Treasurer


Present the Official Receipt and submit the Approved Application and Requirements and Wait for the Approved Mayor’s Permit and Business Plates

3 Check the Official Receipt, Application and Requirement





15 Mins Osileyn Mendoza, Admin

Aide II


TOTAL


Code

1 Hour

SCHEDULE OF FEES AND TAXES

Bus Tax (Section 2K.01 (C ) WITH GROSS SALES OR RECEIPTS THE PRECEDING CALENDAR AMOUNT OF TAX

[44]

YEAR IN THE AMOUNT OF: PER ANNUM Less than P10,000.00 P 150.00 P10,000.00 or more but less than P 15,000.00 200.00 15,000.00 or more but less than 20,000.00 274.00 20,000.00 or more but less than 30,000.00 399.00 30,000.00 or more but less than 40,000.00 599.00 40,000.00 or more but less than 50,000.00 749.00 50,000.00 or more but less than 75,000.00 1,198.00 75,000.00 or more but less than 100,000.00 1,497.00 100,000.00 or more but less than 150,000.00 1,997.00 150,000.00 or more but less than 200,000.00 2,496.00 200,000.00 or more but less than 300,000.00 3,494.00 300,000.00 or more but less than 500,000.00 4,991.00 500,000.00 or more but less than 750,000.00 7,260.00 750,000.00 or more but less than 1,000,000.00 9,075.00 1,000,000.00 or more but less than 2,000,000.00 12,478.00 2,000,000.00 or more but less than 3,000,000.00 14,974.00 3,000,000.00 or more but less than 4,000,000.00 17,966.00 4,000,000.00 or more but less than 5,000,000.00 20,963.00 5,000,000.00 or more but less than 6,500,000.00 22,120.00 6,500,000.00 or more 22,120.00 plus 30. 50% of one percent (1%) in excess of P6,500,000.00 Mayor’s Permit Fee(Section 3A.01 (7)) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P2,000.00 P 500.00 2,000.00 or more but less than 20,000.00 1,000.00 20,000.00 or more but less than 50,000.00 1,500.00 50,000.00 or more but less than 90,000.00 2,500.00 90,000.00 or more but less than 175,000.00 3,500.00 175,000.00 or more but less than 250,000.00 5,000.00 250,000.00 or more but less than 400,000.00 7,500.00 400,000.00 or more but less than 500,000.00 8,500.00 500,000.00 or more but less than 1,000,000.00 10,000.00 1,000,000.00 or more 15,000.00 Occupational Tax P 200/Employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00

[45]

less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Plates /Stickers P 200.00 Garbage Fee : 50sq.m. or less 500.00 More than 50 to 1,000 sq.m. P 2,000.00 More than 1,000 sq.m. 3,000.00 Weight & Measure With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery Truck P 500.00 /UNIT Building Inspection Fee Fire Safety Inspection Fee




Who may avail:

All New Business Establishment owners in Trece Martires City as Wholesaler , Distributors or Dealers of essential commodities

[46]






3. Barangay Clearance Barangay Hall 4. Community Tax Certificate








FEES TO BE PAID

PROCESS ING TIME

PERSON RESPONSIBL

E

1. BPLO- Submit the

accomplished

Business

application form

together with all

the requirements

and wait for the

Assessment



1.3 Endorse to Backroom Offices (City Planning, City Engineering, CENRO, Bureau of Fire and City Administrator/Mayor) for Evaluation and Approval

Please refer to

Schedule of Fees

and Taxes Below


Sheryl


Maribel Martos


Marie Lowie

Moises License Officer

I


IV

2 City Treasurer’s Office Pay the required

Fees and Taxes


2.1 Endorse the

application


Marissa N.

Divina

[47]

to RPT Division

for record/

account

verification




Present the

Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for the

Approved

Mayor’s Permit

and Business

Plates

3. Check the Official Receipt, Application and Requirement





15 mins. Osileyn Mendoza,

Admin Aide II


TOTAL

2012 Revised Revenue Code of Trece

Martires City

1 Hour

Schedule of Fees and Taxes

Business Tax . . . . . . exempted Mayors Permit Fee Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00

[48]

P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee 100sq..m. or less 500.00 More than 100 to 200 sq.m. P1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measures With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery Truck P 500.00 /UNIT Zoning Fee (computed based on capitalization) Building Inspection Fee Fire Safety Inspection Fee

[49]




Who may avail:

All Business Establishment owners in Trece Martires City Applying Renewal as Wholesaler , Distributors or Dealers of essential commodities





Company




7. PNP CCTV Clearance (EXCEPT Sari Sari Store with below 100,000.00 Gross Receipts)



CLIENT STEPS

AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for

the

Assessment


1.1 Encode the Data

and Make the

assessment


Please refer to Schedule of Fees and

Taxes Below


Sheryl Romasanta

Admin Aide IV


II

Marie Lowie Moises

License Officer I


2.City Treasurer’s Office

Pay the

required


2.1 Endorse the

application to RPT

Division for record/


Marissa N. Divina


[50]

Fees and

Taxes

account verification


3 Business Permit &Licensing Office

Present the

Official

Receipt and

submit the

Approved

Application

and

Requiremen

ts and Wait

for the

Approved

Mayor’s

Permit and

Business

Plates






15Mins. Osileyn Mendoza, Admin Aide II


TOTAL


Martires City

1 Hour


Bus Tax (Section 2K.01 (D ) WITH GROSS SALES OR RECEIPTS FOR THE PRECEDING CALENDAR AMOUNT OF TAX YEAR IN THE AMOUNT OF: PER ANNUM Less than P1,000.00 P 16.00 P 1,000.00 or more but less than P 2,000.00 30.00 2,000.00 or more but less than 3,000.00 45.00 3,000.00 or more but less than 4,000.00 65.00 4,000.00 or more but less than 5,000.00 91.00 5,000.00 or more but less than 6,000.00 110.00

[51]

6,000.00 or more but less than 7,000.00 130.00 7,000.00 or more but less than 8,000.00 150.00 8,000.00 or more but less than 10,000.00 170.00 10,000.00 or more but less than 15,000.00 200.00 15,000.00 or more but less than 20,000.00 250.00 20,000.00 or more but less than 30,000.00 299.00 30,000.00 or more but less than 40,000.00 399.00 40,000.00 or more but less than 50,000.00 599.00 50,000.00 or more but less than 75,000.00 898.00 75,000.00 or more but less than 100,000.00 1,198.00 100,000.00 or more but less than 150,000.00 1,697.00 150,000.00 or more but less than 200,000.00 2,196.00 200,000.00 or more but less than 300,000.00 2,995.00 300,000.00 or more but less than 500,000.00 3,993.00 500,000.00 or more but less than 750,000.00 5,990.00 750,000.00 or more but less than 1,000,000.00 7,986.00 1,000,000.00 or more but less than 2,000,000.00 9,075.00 2,000,000.00 or more 9,075.00 plus 41.25% of one percent (1%) in excess of P2,000,000.00 Mayor’s Permit Fee(3A.01 (8) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P2,000.00 P 500.00 2,000.00 or more but less than 10,000.00 1,000.00 10,000.00 or more but less than 50,000.00 1,500.00 50,000.00 or more but less than 90,000.00 2,500.00 90,000.00 or more but less than 175,000.00 3,500.00 175,000.00 or more but less than 250,000.00 5,000.00 250,000.00 or more but less than 350,000.00 7,500.00 350,000.00 or more but less than 500,000.00 8,500.00 500,000.00 or more but less than 1,000,000.00 10,000.00 1,000,000.00 or more 15,000.00 Occupational Tax P 200.00/Employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 Less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Plates /Stickers P 200.00

[52]

Garbage Fee: 100 sq.m. or less 500.00 More than 100 to 200 sq.m. P1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Weight & Measures With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery Truck 500.00 /UNIT Building Inspection Fee Fire Safety Inspection Fee




Who may avail: All New Business Establishment owners in Trece Martires City operating as Retailers of Essential Commodities







[53]










PROCESSING TIME

PERSON RESPONSIBLE

1. Business Permit & Licensing Office Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for the

Assessment


1.1 Encode the Data

and Make the

assessment


Refer to Schedul

e of Fees and

Taxes below


Sheryl Romasanta

Admin Aide IV


II

Marie Lowie Moises

License Officer I


2 City Treasurer’s Office Pay the

required Fees

and Taxes





Marissa N. Divina

Ferlie Paz City

Treasurer

3 Business Permit & Licensing Office Present the


3.1 Prepared/Print the Mayor’s

15 mins. Osileyn Mendoza, Admin Aide II


[54]

Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for the

Approved

Mayor’s Permit

and Business

Plates

Permit 3.2 Seek the Mayor’s

Approval on the Permit



TOTAL

2012 Revised Revenue Code of TMC

1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00

[55]

100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee 50sq..m. or less P 300.00 More than 50 to 200 sq.m. 1,500.00 More than 200 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measures With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery truck 500.00 /Unit Zoning Fee (computed based on capitalization) Building Inspection Fee Fire Safety Inspection Fee



Type of Transaction: G2P

Who may avail: All Business Establishment owners in Trece Martires City Applying Renewal as Retailers of Essential Commodities




2. Certificate of Gross Company

[56]

Receipt/Financial Statement

3. Barangay Clearance Barangay Hall ( Barangay where the business is located)




7. PNP CCTV Clearance (Except Sari Sari Store with below 100,000.oo Gross Receipts)






PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for

the

Assessment


1.1 Encode the Data

and Make the

assessment


Refer to schedule of Fees

and Taxes below


Sheryl


Maribel Martos


Marie Lowie Moises

License Officer I



Pay the

required Fees

and Taxes


2.1 Endorse the

application to

RPT Division for

record/ account

verification



Marissa N. Divina

Ferlie Paz City

Treasurer

3 Business 3 Check the Official 15 mins. Osileyn Mendoza,

[57]

Permit & Licensing Office Present the

Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for

the Approved

Mayor’s Permit

and Business

Plates

Receipt, Application and Requirements Prepared/Print

the Mayor’s

Permit


3.2 Seal the Approved MP, Segregate the Requirements

submitted for

owner’s copy and

Office File


Admin Aide II


TOTAL

2012 Revised Revenue Code of

TMC

1 Hour


Bus Tax (Section 2K.01 (E)

WITH GROSS SALES OR RECEIPTS FOR THE PRECEDING CALENDAR AMOUNT OF TAX YEAR IN THE AMOUNT OF: PER ANNUM

P 400,000.00 or less 1.1% = P4,400.00 More than P400,000.00 P4,400.00 + 50% of 1.1%

Mayor’s Permit Fee(Section 3A.01 (9) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P5,000.00 P 500.00 5,000.00 or more but less than 30,000.00 1,000.00 30,000.00 or more but less than 60,000.00 2,000.00 60,000.00 or more but less than 100,000.00 3,000.00 100,000.00 or more but less than 200,000.00 4,000.00 200,000.00 or more but less than 350,000.00 6,500.00 350,000.00 or more but less than 500,000.00 7,500.00 500,000.00 or more but less than 1,000,000.00 10,000.00 1,000,000.00 or more 15,000.00

[58]

Occupational Permit P200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00

Health Certificate 100.00/employee

Garbage Fee 50sq..m. or less P 300.00 More than 50 to 200 sq.m. 1,500.00 More than 200 sq.m. 3,000.00 Plates /Stickers P 200.00

Weight & Measures With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00

Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery truckP500.00 /Unit Building Inspection Fee Fire Safety Inspection Fee

[59]




Who may avail: All New Business Establishment owners in Trece Martires City operating as Retailers of Non Essential Commodities
















CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplish

ed Business

application

form

together

with all the

requirement

s and wait

for the

Assessment


1.1 Encode the Data

and Make the

assessment

1.2 Endorse to

Backroom Offices

( City Planning,

City Engineering,

CENRO, Bureau

of Fire and City

Administrator/May

or) for Evaluation

and Approval

Refer to Schedul

e of Fees and

Taxes Below


Sheryl


Maribel Martos


Marie Lowie Moises

License Officer I


[60]


Pay the

required

Fees and

Taxes





Marissa N. Divina

Ferlie Paz City

Treasurer


Official

Receipt and

submit the

Approved

Application

and

Requiremen

ts and Wait

for the

Approved

Mayor’s

Permit and

Business

Plates


3.1 Prepared/Print the

Mayor’s Permit




15 mins Osielyn Mendoza, Admin Aide II


TOTAL


1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00

[61]

2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee 50sq..m. or less P 300.00 More than 50 to 200 sq.m. 1,500.00 More than 200 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measures With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery truckP 500.00 /Unit Building Inspection Fee Fire Safety Inspection Fee

[62]




Who may avail: All Business Establishment owners in Trece Martires City Applying Renewal as Retailers of Non Essential Commodities





Company









Insurance Company


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for

the

Assessment



1.2 Endorse to Backroom fices ( City Planning, City Engineering, CENRO, Bureau of Fire and City Administrator/Mayor) for Evaluation and Approval


and Taxes below


Sheryl


Maribel Martos


Marie Lowie Moises

License Officer I




2.1 Endorse the


Marissa N. Divina

[63]

Pay the

required Fees

and Taxes

application to RPT Division for record/ account verification




Official

Receipt and

submit the

Approved

Application

and

Requirement

s and Wait for

the Approved

Mayor’s

Permit and

Business

Plates








TOTAL


Code

1 Hour


Bus Tax ( Section 2K.01 (F) ) Mayor’s Permit Fee(Sectio3A.01 (10) ) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P5,000.00 P 500.00 5,000.00 or more but less than 30,000.00 1,000.00 30,000.00 or more but less than 60,000.00 2,000.00 60,000.00 or more but less than 120,000.00 3,000.00 120,000.00 or more but less than 185,000.00 4,000.00 185,000.00 or more but less than 250,000.00 5,000.00

[64]

250,000.00 or more but less than 350,000.00 6,500.00 350,000.00 or more but less than 500,000.00 7,500.00 500,000.00 or more but less than 1,000,000.00 10,000.00 1,000,000.00 or more 15,000.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garb age Fee 50sq..m. or less P 300.00 More than 50 to 200 sq.m. 1,500.00 More than 200 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measures With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery truck P 500.00 /Unit Building Inspection Fee Fire Safety Inspection Fee

[65]




Who may avail:

All New Business Establishment owners in Trece Martires City operating as Contractors, and Independent Contractors, or Persons (Natural or Juridical) rendering or offering to render services for a Fee
















Insurance Company

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplishe

d Business

application

form

together

with all the

requirement

s and wait

for the

Assessment


1.1 Encode the Data

and Make the

assessment



and Taxes Below


Sheryl


Maribel Martos


Marie Lowie Moises

License Officer I


[66]


Pay the

required

Fees and

Taxes





Marissa N. Divina

Ferlie Paz City

Treasurer


Official

Receipt and

submit the

Approved

Application

and

Requiremen

ts and Wait

for the

Approved

Mayor’s

Permit and

Business

Plates








TOTAL


Code

1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00

[67]

4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (Sec. 4L.01) 100 sq..m. or less 500.00 More than 100 to 200 sq.m. P1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measurer With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Zoning Fee (computed based on capitalization) Building Inspection Fee Fire Safety Inspection Fee

[68]




Who may avail:

All Business Establishment owners in Trece Martires City Applying Renewal as Contractors, and Independent Contractors, or Persons (Natural or Juridical) rendering or offering to render services for a Fee





Company









Insurance Company


PROCESSING TIME

PERSON RESPONSIBLE



1.1 Encode the Data

and Make the

assessment

1.2 Endorse to

Backroom

Offices ( City

Planning, City

Engineering,

CENRO, Bureau

of Fire and City

Administrator/Ma

yor) for

Evaluation and


and Taxes Below


Sheryl


Maribel Martos


Marie Lowie



IV

[69]

Approval


Pay the required

Fees and Taxes





Marissa N.

Divina



Present the

Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for the

Approved

Mayor’s Permit

and Business

Plates






15M mins Osileyn Mendoza,

Admin Aide II


TOTAL


Code

1 Hour


Bus Tax (Section 2K.01 (G) WITH GROSS SALES OR RECEIPTS FOR THE PRECEDING CALENDAR AMOUNT OF YEAR IN THE AMOUNT OF: TAX PER ANNUM Less than P5,000 P 50.00

[70]

5,000.00 or more but less than 10,000.00 112.00 10,000.00 or more but less than 15,000.00 190.00 15,000.00 or more but less than 20,000.00 299.00 20,000.00 or more but less than 30,000.00 499.00 30,000.00 or more but less than 40,000.00 699.00 40,000.00 or more but less than 50,000.00 998.00 50,000.00 or more but less than 75,000.00 1,597.00 75,000.00 or more but less than 100,000.00 2,396.00 100,000.00 or more but less than 150,000.00 3,594.00 150,000.00 or more but less than 200,000.00 4,791.00 200,000.00 or more but less than 250,000.00 6,588.00 250,000.00 or more but less than 300,000.00 8,385.00 300,000.00 or more but less than 400,000.00 11,180.00 400,000.00 or more but less than 500,000.00 14,974.00 500,000.00 or more but less than 750,000.00 16,789.00 750,000.00 or more but less than 1,000,000.00 18,604.00 1,000,000.00 or more but less than 2,000,000.00 20,873.00 2,000,000.00 or more 20,873.00 plus 82.5% of one percent (1%) in excess of P2,000,000.00 Mayor’s Permit Fee(Section 3A.01 (11) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P5,000.00 P 500.00 5,000.00 or more but less than 30,000.00 1,000.00 30,000.00 or more but less than 80,000.00 2,500.00 80,000.00 or more but less than 175,000.00 3,500.00 175,000.00 or more but less than 400,000.00 7,500.00 400,000.00 or more but less than 500,000.00 8,500.00 500,000.00 or more but less than 1,000,000.00 10,000.00 1,000,000.00 or more 15,000.00 Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee

Garbage Fee (Sec. 4L.01) 100 sq..m. or less 500.00 More than 100 to 200 sq.m. P1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00

[71]

Plates /Stickers P 200.00 Weight & Measures - With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Building Inspection Fee Fire Safety Inspection Fee




Who may avail:

All New Business Establishment owners in Trece Martires City operating Banks and other Financial Institutions including Non Bank Intermediaries, Lending Investors, Finance and Investments Companies, Pawnshops, moneyshops, Insurance Companies, Stock Markets, Stock Brokers, and Dealers in Securities and Foreign Exchange.
















Insurance Company

[72]


PROCESS-ING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplishe

d Business

application

form together

with all the

requirements

and wait for

the

Assessment




Refer to schedule of Fees and

Taxes below


Sheryl


Maribel Martos


Marie Lowie

Moises


IV

2 City Treasurer’s Office Pay the

required

Fees and

Taxes


2.1 Endorse the

application to

RPT Division for

record/account

verification



Marissa N.

Divina



Official

Receipt and

submit the

Approved

Application

and


3.1 Prepared/Print

the Mayor’s

Permit


3.3 Seal the

15 mins Osielyn Mendoza, Admin

Aide II

Leonila Rolle Admins Aide II

[73]

Requirement

s and Wait

for the

Approved

Mayor’s

Permit and

Business

Plates

Approved MP, Segregates the Requirements submitted for owner’s copy and Office File


TOTAL 2012 Revised Revenue

Code

1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit FeP100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee

Sanitary Permit(Sec 4H.01) (a) P300.00 Health Certificate P 100.00/employee Garbage Fee (Sec. 4L.01) 100 sq..m. or less 500.00 More than 100 to 200 sq.m. P1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Zoning Fee (computed based on capitalization) Building Inspection Fee Fire Safety Inspection Fee

[74]




Who may avail:

All Business Establishment owners in Trece Martires City Applying Renewal for Banks and other Financial Institutions including Non Bank Intermediaries, Lending Investors, Finance and Investments Companies, Pawnshops, money shops, Insurance Companies, Stock Markets, Stock Brokers, and Dealers in Securities and Foreign Exchange.





Company






8. BSP Accreditation Central Bank of the Phils


Insurance Company

10. BSP Accreditation Bangko Central ngPilipinas


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplishe

d Business

application

form together

with all the

requirements

and wait for

the

Assessment



1.2 Endorse to Backroom Offices ( City Planning, City Engineering, CENRO, Bureau of Fire


and Taxes below


Sheryl


Maribel Martos


Marie Lowie


Nancy Herrera

[75]

and City Administrator/Mayor) for Evaluation and Approval

License Officer IV


Pay the

required

Fees and

Taxes





Marissa N.

Divina



Official

Receipt and

submit the

Approved

Application

and

Requirement

s and Wait

for the

Approved

Mayor’s

Permit and

Business

Plates






15 mins Osileyn Mendoza, Admin

Aide II


TOTAL


Code

1 Hour

[76]


82.5% of 1 % of Gross Receipts derived from interests, commissions and discounts from lending activities, income from financial leasing, dividends, rental of properties and profit from exchange or sale of property insurance premium. Mayor’s Permit Fee( Section 3A.01 (12) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P8,000.00 P 1,000.00 8,000.00 or more but less than 25,000.00 2,500.00 25,000.00 or more but less than 65,000.00 3,500.00 65,000.00 or more but less than 120,000.00 5,000.00 120,000.00 or more but less than 180,000.00 7,500.00 180,000.00 or more but less than 200,000.00 8,500.00 200,000.00 or more 9,500.00 Occupational Permit P 200.00/employee Sanitary Permit(Sec 4H.01) (a) P 300.00 Health Certificate P 100.00/employee Garbage Fee (Sec. 4L.01) 100 sq..m. or less 500.00 More than 100 to 200 sq.m. P1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Building Inspection Fee Fire Safety Inspection Fee




Who may avail:

All New Business Establishment owners in Trece Martires City operating Café , Cafeterias, Ice Cream and other Refreshment Parlors, Restaurants, Carinderias, Panciterias, Soda Fountain, Bars and similar establishments including food caterers

[77]
















Insurance Company

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplish

ed Business

application

form

together

with all the

requirement

s and wait

for the

Assessment


1.1 Encode the

Data and Make

the assessment


Refer to Fees and

Taxes below

15 mins

Ms Jocelyn Atienza Admin Aide II

Ms. Sheryl


Ms. Maribel

MartosLicense Inspector II

Ms. Marie Lowie

Moises

Ms. Nancy Herrera License Officer IV

[78]


Pay the

required

Fees and

Taxes


2.1 Endorse the application to RPT Divisionfor record/ account verification



Marissa N. Divina

Ferlie Paz City

Treasurer


Official

Receipt and

submit the

Approved

Application

and

Requiremen

ts and Wait

for the

Approved

Mayor’s

Permit and

Business

Plates






15 mins Ms. Osileyn Mendoza,

Admin Aide II


TOTAL 2012 Revised Revenue

Code

1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit Fee

[79]

P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (e) P500.00 Health Certificate P100.00/employee Garbage Fee (Sec. 4L.01) 50 sq.m. or less P 500.00 More than 50.sq.m. . P1,000.00 Plates /Stickers P 200.00 Zoning Fee (computed based on capitalization) Building Inspection Fee Fire Safety Inspection Fee




Who may avail:

All Business Establishment owners in Trece Martires City Applying Renewal for Café, Cafeterias, Ice Cream and other Refreshment Parlors, Restaurants, Carinderias, Panciterias, Soda Fountain, Bars and similar establishments including food caterers





Company


[80]








Insurance Company

10. DOT Accreditation Department of Tourism


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for

the

Assessment


1.1 Encode the Data

and Make the

assessment



and Taxes below


Sheryl Romasanta

Admin Aide IV


II

Marie Lowie Moises

License Officer I



Pay the

required Fees

and Taxes


2.1 Endorse the

application to RPT

Division for

record/ account

verification



Marissa N. Divina

Ferlie Paz City

Treasurer



3.1 Prepared/Print



[81]

Official Receipt

and submit the

Approved

Application

and

Requirements

and Wait for

the Approved

Mayor’s Permit

and Business

Plates

the Mayor’s

Permit




TOTAL


Code

1 Hour


Bus Tax ( Section 2K.01 (K) WITH GROSS RECEIPTS FOR THE PRECEDING CALENDAR AMOUNT OF TAX YEAR IN THE AMOUNT OF: PER ANNUM Less than P2,000 P 66.00 2,000.00 or more but less than 3,000.00 92.40 3,000.00 or more but less than 4,000.00 118.80 4,000.00 or more but less than 5,000.00 132.00 5,000.00 or more but less than 6,000.00 145.20 6,000.00 or more but less than 7,000.00 171.60 7,000.00 or more but less than 8,000.00 198.00 8,000.00 or more but less than 9,000.00 231.00 9,000.00 or more but less than 10,000.00 264.00 10,000.00 or more but less than 11,000.00 297.00 11,000.00 or more but less than 12,000.00 330.00 12,000.00 or more but less than 13,000.00 363.00 13,000.00 or more but less than 14,000.00 396.00 14,000.00 or more but less than 15,000.00 429.00 15,000.00 or more but less than 17,000.00 462.00 17,000.00 or more but less than 19,000.00 488.40 19,000.00 or more but less than 21,000.00 501.60 21,000.00 or more but less than 23,000.00 528.00 23,000.00 or more but less than 25,000.00 561.00 25,000.00 or more but less than 27,000.00 594.00 27,000.00 or more but less than 29,000.00 627.00

[82]

29,000.00 or more but less than 31,000.00 646.80 31,000.00 or more but less than 33,000.00 693.00 33,000.00 or more but less than 35,000.00 726.00 35,000.00 or more but less than 40,000.00 858.00 40,000.00 or more but less than 50,000.00 990.00 50,000.00 or more but less than 60,000.00 1,122.00 60,000.00 or more but less than 80,000.00 1,221.00 80,000.00 or more but less than 100,000.00 1,320.00 100,000.00 or more 1,320.00 plus Fifty five percent of one percent (55% of 1%) Mayor’s Permit Fee(Section 3A.01 (23) ) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P2,000.00 P 500.00 2,000.00 or more but less than 30,000.00 1,000.00 30,000.00 or more but less than 60,000.00 2,000.00 60,000.00 or more but less than 120,000.00 3,000.00 120,000.00 or more but less than 150,000.00 4,000.00 150,000.00 or more but less than 200,000.00 5,000.00 200,000.00 or more but less than 300,000.00 6,000.00 300,000.00 or more but less than 350,000.00 7,500.00 350,000.00 or more 8,500.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (e) P 500.00 Health Certificate P100.00/employee Garbage Fee (Sec. 4L.01) 50 sq.m. or less P 500.00 More than 50.sq.m. . P1,000.00 Plates /Stickers P 200.00 Building Inspection Fee Fire Safety Inspection Fee

[83]




Who may avail: All New Subdivision Operators Or Real Estate Developer













Insurance Company


PROCESS-ING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for

the

Assessment


1.1 Encode the Data

and Make the

assessment



and Taxes below


Sheryl


Maribel Martos


Marie Lowie



IV


required Fees

and Taxes


2.1 Endorse the

application to


Marissa N.

Divina

[84]

RPT Division for

record/ account

verification



3 Business Permit &Licensing Office Present the

Official Receipt

and submit the

Approved

Application

and

Requirements

and Wait for

the Approved

Mayor’s Permit

and Business

Plates


3.1 Prepared/Print

the Mayor’s

Permit





Admin Aide II


TOTAL 1 Hour


Business Tax . . . . . . exempted

Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00

[85]

P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00

Health Certificate P 100.00/employee

Garbage Fee (sec. 4L.01) 100 sq.m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Zoning Fee (computed based on capitalization) Building Inspection Fee Fire Safety Inspection Fee




Who may avail: All Subdivision Operators Or Real Estate Developer applying for renewal





Company




7. PNP CCTV Clearance (except Sari Sari Store with below 100,000.00 Gross Receipts)



Insurance Company

[86]


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for the

Assessment




Refer to schedul

e of Fees and

Taxes below

15 mins.. Jocelyn Atienza Admin Aide II

Sheryl


Maribel Martos


Marie Lowie Moises

License Officer I



required Fees

and Taxes


2.1 Endorse the

application to RPT

Division for

record/ account

verification



Marissa N. Divina

Ferlie Paz City

Treasurer


Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for the

Approved

Mayor’s Permit

and Business

3 Check the Official

Receipt,

Application and

Requirements


Mayor’s Permit


3.3 Seal the Approved MP, Segregates the Requirements submitted for owner’s copy and



[87]

Plates Office File 3.4 Release the MP

and Business Plates

TOTAL


1 Hour


Bus Tax (Section 2K.01 (L) (2%) OF THE GROSS RECEIPTS OF THE PRECEDING CALENDAR YEAR Mayor’s Permit Fee( Section 3A.01 (15) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P8,000.00 P 1,000.00 8,000.00 or more but less than 25,000.00 2,500.00 25,000.00 or more but less than 50,000.00 3,500.00 50,000.00 or more but less than 85,000.00 5,000.00 85,000.00 or more but less than 160,000.00 7,500.00 160,000.00 or more but less than 200,000.00 8,500.00 200,000.00 or more but less than 500,000.00 10,000.00 500,000.00 or more but less than 1,000,000.00 15,000.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq.m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Building Inspection Fee Fire Safety Inspection Fee

[88]




Who may avail: All New Lessors of Real Estate Including Apartments for Rent












Insurance Company


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application form

together with all

the requirements

and wait for the

Assessment


1.1 Encode the

Data and Make

the assessment



and Taxes


Sheryl Romasanta

Admin Aide IV

Maribel Martos License Inspector II

Marie Lowie Moises

License Officer I


2 City Treasurer’s

2. Accept the Payment and

30 mins.

Carmelita Panganiban

[89]

Office

Pay the

required Fees

and Taxes

Issue an Official Receipt



Marissa N. Divina

Ferlie Paz City

Treasurer


Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for

the Approved

Mayor’s Permit

and Business

Plates








TOTAL


TMC

1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit Fee

[90]

P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit( sec 4H.01) (g) ) P 150.00/Door Health Certificate P100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less 1,000.00 More than 100 sq.m. P1,500.00 Plates /Stickers P 200.00 Zoning Fee (computed based on capitalization) Building Inspection Fee Fire Safety Inspection Fee




Who may avail: All Lessors of Real Estate Including Apartments for Rent applying for renewal





Company




7. PNP CCTV Clearance

[91]

(EXCEPT Sari Sari Store with below 100,000.oo Gross Receipts)



Insurance Company

9. DOT Accreditation Department of Tourism



PERSON RESPONSIBLE

1. BPLO -Submit the

accomplishe

d Business

application

form together

with all the

requirements

and wait for

the

Assessment


1.1 Encode the

Data and Make

the assessment



Fees and Taxes below


Sheryl


Maribel Martos


Marie Lowie



IV


Pay the required Fees and Taxes





Marissa N.

Divina Ferlie Paz City

Treasurer



3.1 Prepared/Print


Admin Aide II

Leonila Rolle

[92]

Official Receipt and submit the Approved Application and Requirements and Wait for the Approved Mayor’s Permit and Business Plates

the Mayor’s Permit




Admin. Aide II

TOTAL 2012 Revised

Revenue Code of TMC

1 Hour


Bus Tax (Section 2K.01 (L) (2%) OF THE GROSS RECEIPTS OF THE PRECEDING CALENDAR YEAR Mayor’s Permit Fee( per schedule under Section 3A.01 (16) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P1,000.00 P 500.00 1,000.00 or more but less than 10,000.00 1,000.00 10,000.00 or more but less than 40,000.00 1,500.00 40,000.00 or more but less than 90,000.00 2,500.00 90,000.00 or more but less than 140,000.00 3,500.00 140,000.00 or more but less than 200,000.00 5,000.00 200,000.00 or more but less than 350,000.00 7,500.00 350,000.00 or more 8,500.00

Occupational Permit P 200.00/employee Sanitary Permit ( sec 4H.01) (g) ) P 150.00/Door Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less 1,000.00 More than 100 sq.m. P1,500.00 Plates /Stickers P 200.00 Building Inspection Fee Fire Safety Inspection Fee

[93]




Who may avail: All Owners of New Private Cemeteries or Memorial Parks













Insurance Company


PROCESSING TIME

PERSON RESPONSIBLE



1.1 Encode the Data

and Make the

assessment



and Taxes below


Sheryl


Maribel Martos


Marie Lowie



IV


Pay the

2. Accept the

Payment and

Issue an Official

Receipt

2.1 Endorse the


Marissa N.

Divina

[94]

required Fees

and Taxes

application to RPT


account

verification




Official

Receipt and

submit the

Approved

Application

and

Requirements

and Wait for

the Approved

Mayor’s

Permit and

Business

Plates






15 mins. Osileyn Mendoza, Admin

Aide II


TOTAL


TMC

1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00

[95]

4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Zoning Fee (computed based on capitalization) Building Inspection Fee Fire Safety




Who may avail: All owners of Private Cemeteries or Memorial Parks applying for Mayor’s Permit -renewal





Company






Insurance Company

[96]

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for

the

Assessment


1.1 Encode the Data

and Make the

assessment

1.2 Endorse to Backroom Offices (City Planning, City Engineering, CENRO, Bureau of Fire and City Administrator/Mayor) for Evaluation and Approval

Refer to schedul

e of Fees and

Taxes below


Sheryl Romasanta

Admin Aide IV


Marie Lowie Moises

License Officer I



Pay the

required Fees

and Taxes


1.1 Endorse the

application to RPT



1.2 Sign and

recommend for

Mayor’s Approval


Marissa N. Divina

Ferlie Paz City

Treasurer


Official

Receipt and

submit the

Approved

Application

and

Requirements

and Wait for

the Approved

Mayor’s



Mayor’s Permit



3.4 Release the MP and Business



[97]

Permit and

Business

Plates

Plates

TOTAL


1 Hour


Bus Tax (Section 2K.01 (L) (2%) OF THE GROSS RECEIPTS OF THE PRECEDING CALENDAR YEAR Mayor’s Permit Fee(Section 3A.01 (17) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P2,000.00 P 500.00 2,000.00 or more but less than 10,000.00 1,000.00 10,000.00 or more but less than 40,000.00 1,500.00 40,000.00 or more but less than 90,000.00 2,500.00 90,000.00 or more but less than 140,000.00 3,500.00 140,000.00 or more but less than 200,000.00 5,000.00 200,000.00 or more but less than 300,000.00 6,500.00 300,000.00 or more but less than 350,000.00 7,500.00 350,000.00 or more 8,500.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less 500.00 More than 100 to 200 sq.m. P1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Building Inspection Fee Fire Safety

[98]




Who may avail: All New Operators of Boarding Houses applying Mayor’s Permit













Insurance Company


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for

the

Assessment

1. Check the

application forms

and requirements

submitted

1.1 Encode the Data

and Make the

assessment



and Taxes below


Sheryl


Maribel Martos


Marie Lowie Moises

License Officer I



Pay the

required Fees


2.1 Endorse the application to RPT Division for


Marissa N. Divina

Ferlie Paz City

Treasurer

[99]

and Taxes record/ account verification


3. Business Permit & Licensing Office

Present the

Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for

the Approved

Mayor’s Permit

and Business

Plates








TOTAL


TMC

1 Hour


Business Tax . . . . . . exempted

Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00

[100]

P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (i) Dormitories, Lodging or Boarding House: Less than 20 boarders 200.00 20 to 40 boarders 400.00 More than 40 boarders 600.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Zoning Fee (computed based on capitalization) Building Inspection Fee Fire Safety Inspection Fee




Who may avail: All Operators of Boarding Houses applying for renewal





Company






Insurance Company

[101]


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application form

together with all

the requirements

and wait for the

Assessment


1.1 Encode the Data

and Make the

assessment



and Taxes below


Sheryl


Maribel Martos


Marie Lowie



IV


Pay the required

Fees and Taxes

2. Accept the

Payment and

Issue an Official

Receipt

2.1 Endorse the

application to

RPT Division for

record/ account

verification



Marissa N.

Divina



Official Receipt

and submit the

Approved

Application and

Requirements





Admin Aide II


[102]

and Wait for the

Approved

Mayor’s Permit

and Business

Plates



TOTAL


TMC

1 Hour


Bus Tax (Section 2K.01 (L) (2%) OF THE GROSS RECEIPTS OF THE PRECEDING CALENDAR YEAR Mayor’s Permit Fee(Section 3A.01 (18)P1,000.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (i) Dormitories, Lodging or Boarding House: Less than 20 boarders 200.00 20 to 40 boarders 400.00 More than 40 boarders 600.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Building Inspection Fee Fire Safety Inspection Fee

[103]




Who may avail:

All New Operators of amusement places and on establishments where games or skill such as mahjong, poker and similar card games are being played.












Insurance Company


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for

the

Assessment


1.1 Encode the

Data and Make

the assessment



and Taxes below


Sheryl Romasanta

Admin Aide IV


Marie Lowie Moises

License Officer I


[104]


Pay the

required

Fees and

Taxes


2.1 Endorse the

application to

RPT Division for

record/ account

verification



Marissa N. Divina

Ferlie Paz City

Treasurer


Official

Receipt and

submit the

Approved

Application

and

Requirement

s and Wait for

the Approved

Mayor’s

Permit and

Business

Plates








TOTAL


TMC

1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee : Amount of If the business starts

[105]

Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health CertificateP100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Sticker P 200.00 Zoning Fee (computed based on capitalization) Building Inspection Fee Fire Safety Inspection Fee

[106]




Who may avail:

All Operators of amusement places and on establishments where games or skill such as mahjong, poker and similar card games are being played applying for renewal





Company







Insurance Company


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application form

together with all

the requirements

and wait for the

Assessment


1.1 Encode the

Data and Make

the

assessment



and taxes below


Sheryl Romasanta

Admin Aide IV


Marie Lowie Moises

License Officer I


[107]


Pay the required

Fees and Taxes




30 Mins Carmelita Panganiban

Marissa N. Divina

Ferlie Paz City

Treasurer


Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for the

Approved

Mayor’s Permit

and Business

Plates


3.1 Prepared/Print

the Mayor’s

Permit




15 Mins

Osileyn Mendoza, Admin Aide II


TOTAL 2012 Revised Revenue Code of

TMC

1 Hour


Bus Tax (Section 2K.01 (L) (2%) OF THE GROSS RECEIPTS OF THE PRECEDING CALENDAR YEAR

[108]

Mayor’s Permit Fee IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P8,000.00 P 1,000.00 8,000.00 or more but less than 10,000.00 2,000.00 10,000.00 or more but less than 50,000.00 3,000.00 50,000.00 or more but less than 85,000.00 4,500.00 85,000.00 or more but less than 135,000.00 5,000.00 135,000.00 or more but less than 200,000.00 7,500.00 200,000.00 or more 8,500.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Building Inspection Fee Fire Safety Inspection Fee




Who may avail: All New Business Establishment owners of Photo and Video Coverage Services and Similar Kinds




[109]



3. Barangay Clearance

Barangay Hall 4. Community Tax Certificate






Insurance Company


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO Submit the

accomplished

Business

application form

together with all

the requirements

and wait for the

Assessment


1.1 Encode the Data

and Make the

assessment


Refer to

Schedule of Fees

and Taxes below


Sheryl


Maribel Martos


Marie Lowie Moises

License Officer I



Pay the required

Fees and Taxes


2.1 Endorse the application to RPT Divisionor record/ account verification



Marissa N. Divina

Ferlie Paz City

Treasurer

[110]


Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for the

Approved

Mayor’s Permit

and Business

Plates






15 mins Osileyn Mendoza, Admin

Aide II


TOTAL


TMC

1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00

[111]

4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Zoning Fee Building Inspection Fee Fire Safety Inspection Fee




Who may avail: All Business Establishment owners of Photo and Video Coverage Services and Similar Kinds applying for renewal





Company






Insurance Company

[112]


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for the

Assessment


1.1 Encode the Data

and Make the

assessment


Refer to schedul

e of Fees and

Taxes below


Sheryl Romasanta

Admin Aide IV


Marie Lowie Moises

License Officer I



Pay the

required Fees

and Taxes





Marissa N. Divina

Ferlie Paz City

Treasurer


Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for the

Approved

Mayor’s Permit

and Business

Plates




3.3 Seal the Approved MP, requirements submitted for owner’s copy and Office File




[113]

TOTAL


1 Hour


Bus Tax (Section 2K.01 (L) (2%) OF THE GROSS RECEIPTS OF THE PRECEDING CALENDAR YEAR Mayor’s Permit Fee( Section 3A.01 (22) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P2,000.00 P 500.00 2,000.00 or more but less than 10,000.00 1,000.00 10,000.00 or more but less than 50,000.00 1,500.00 50,000.00 or more but less than 90,000.00 2,500.00 90,000.00 or more but less than 175,000.00 3,500.00 175,000.00 or more but less than 250,000.00 5,000.00 250,000.00 or more but less than 320,000.00 7,500.00 320,000.00 or more 8,500.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Building Inspection Fee Fire Safety Inspection Fee

[114]




Who may avail: All New Proprietors of Amusement Devices for a fee (Videoke with token, Family Home Computer, Slot Machine not classified as gambling, other amusement devices )












Insurance Company


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for

the

Assessment


1.1 Encode the Data

and Make the

assessment



and charges


Sheryl Romasanta

Admin Aide IV


II

Marie Lowie Moises

License Officer I





Marissa N. Divina

[115]

Pay the

required Fees

and Taxes



Ferlie Paz City

Treasurer


Official

Receipt and

submit the

Approved

Application

and

Requirements

and Wait for

the Approved

Mayor’s

Permit and

Business

Plates








TOTAL 1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00

[116]

P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Zoning Fee Building Inspection Fee Fire Safety Inspection Fee




Who may avail:

All Proprietors of Amusement Devices for a fee (Videoke with token, Family Home Computer, Slot Machine not classified as gambling, other amusement devices) applying for renewal





Company



[117]




Insurance Company


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application form

together with all

the requirements

and wait for the

Assessment


1.1 Encode the Data

and Make the

assessment


Refer to schedule Fees and

Taxes below


Sheryl


Maribel Martos


Marie Lowie



IV


Pay the required

Fees and Taxes





Marissa N.

Divina


3 Business Permit & Licensing Office Present the Official

Receipt and

submit the

Approved



3.2 Seek the


Admin Aide II


[118]

Application and

Requirements and

Wait for the

Approved Mayor’s

Permit and

Business Plates

Mayor’s Approval on the Permit

3.3 the Approved MP, Segregate the Requirements submitted for owner’s copy and Office File


TOTAL


TMC

1 Hour

SCHEDULE OF FEES AND TAXES Bus Tax (Section 2K.01 (L) (2%) OF THE GROSS RECEIPTS OF THE PRECEDING CALENDAR YEAR

Mayor’s Permit Fee(Section 3A.01 (21) PERMIT FEE PER ANNUM Videoke for-a-fee with token 200.00 per unit Family home computer 100.00 per unit Slot machine not classified as gambling device 100.00 per unit Other amusement devices not specified above 100.00 per unit Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00

Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00

Plates /Stickers P 200.00 Building Inspection Fee Fire Safety Inspection Fee

[119]




Who may avail:

All New Business Establishment owners operating as Retail Dealers or Retailers of Liquors or Wines whether imported from other countries or Locally Manufactured including fermented liquors (Beers), “TUBA” “BASI” and other Distilled Spirits not classified as Denatured Alcohol.













Insurance Company

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplish

ed

Business

application

form

together

with all the

requiremen

ts and wait

for the

Assessme

nt



1.2 Endorse to Backroom Offices ( City Planning, City Engineering, CENRO, Bureau of Fire and City Administrator/Mayor) for


and Taxes below

15 Mins

Jocelyn Atienza Admin Aide II

Sheryl Romasanta

Admin Aide IV


Marie Lowie Moises

License Officer I


[120]

Evaluation and Approval


Pay the

required

Fees and

Taxes




30 Mins


Marissa N. Divina

Ferlie Paz City

Treasurer


Present

the Official

Receipt

and submit

the

Approved

Application

and

Requireme

nts and

Wait for

the

Approved

Mayor’s

Permit and

Business

Plates









TMC

1 Hour

[121]


Business Tax . . . . . . exempted Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measure With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks,

[122]

cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery Truck 500.00 /UNIT Zoning Fee Building Inspection Fee Fire Safety Inspection Fee




Who may avail:

All Business Establishment owners operating as Retail Dealers or Retailers of Liquors or Wines whether imported from other countries or Locally Manufactured including fermented liquors (Beers), “TUBA” “BASI” and other Distilled Spirits not classified as Denatured Alcohol applying for renewal





Company






Insurance Company


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together


1.1 Encode the Data

and Make the


and Taxes


Sheryl


[123]

with all the

requirements

and wait for the

Assessment

assessment

1.2 Endorse to Backroom Offices (City Planning, City Engineering, CENRO, Bureau of Fire and City Administrator/ Mayor) for Evaluation and Approval

Maribel Martos License

Inspector II

Marie Lowie Moises

License Officer I


IV


Pay the

required Fees

and Taxes




30 min Carmelita Panganiban

Marissa N.

Divina



Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for the

Approved

Mayor’s Permit

and

BusinessPlates






15 min

Osileyn Mendoza,

Admin Aide II


TOTAL


TMC

1 Hour

[124]


Bus Tax (Section 2K.01 (L) (2%) OF THE GROSS RECEIPTS OF THE PRECEDING CALENDAR YEAR Mayor’s Permit Fee(schedule under Sec 3A.01 (24) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P1,000.00 P 500.00 1,000.00 or more but less than 10,000.00 1,000.00 10,000.00 or more but less than 60,000.00 2,000.00 60,000.00 or more but less than 120,000.00 3,000.00 120,000.00 or more but less than 150,000.00 4,000.00 150,000.00 or more but less than 200,000.00 5,000.00 200,000.00 or more but less than 350,000.00 6,000.00 350,000.00 or more 7,500.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measure With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01)

[125]

For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery Truck 500.00 /UNIT Building Inspection Fee Fire Safety Inspection Fee




Who may avail:

All New Business Establishment owners operating as Retail Dealers or Retailers of Manufactured Tobacco or snuff including cigars or cigarettes:













Insurance Company


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

1. Check the application forms and requirements


Fees and Taxes

15 Mins


Sheryl Romasanta

[126]

Business

application form

together with all

the requirements

and wait for the

Assessment

submitted 1.1 Encode the

Data and Make

the assessment


below Admin Aide IV


Marie Lowie Moises

License Officer I



Pay the required

Fees and Taxes




30 mins


Marissa N. Divina

Ferlie Paz City

Treasurer


Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for the

Approved

Mayor’s Permit

and Business

Plates







[127]


TOTAL 1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measure

[128]

With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery Truck 500.00 /UNIT Zoning Fee Building Inspection Fee Fire Safety Inspection Fee




Who may avail:

All Business Establishment owners operating as Retail Dealers or Retailers of Manufactured Tobacco or snuff including cigars or cigarettes: applying for renewal





Company







Insurance Company

[129]


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBL

E

1. BPLO Submit the

accomplished

Business

application form

together with all

the requirements

and wait for the

Assessment


1.1 Encode the

Data and Make

the assessment



Taxes below

15 Mins

Jocelyn Atienza

Admin Aide II

Sheryl Romasanta

Admin Aide IV

Maribel Martos License

Inspector II

Marie Lowie Moises License Officer I

Nancy Herrera

License Officer IV


Pay the required

Fees and Taxes

2. Accept the

Payment and

Issue an

Official Receipt




Marissa N.

Divina


3. Business Permit & Licensing Office Present the Official

Receipt and

submit the

Approved

Application and

Requirements and

Wait for the




15 mins Osielyn Mendoza,

Admin Aide II


[130]

Approved Mayor’s

Permit and

BusinessPlates



TOTAL


TMC

1 Hour


Bus Tax (Section 2K.01 (L) (2%) OF THE GROSS RECEIPTS OF THE PRECEDING CALENDAR YEAR Mayor’s Permit Fee(Sec 3A.01 (25) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P1,000.00 P 500.00 1,000.00 or more but less than 10,000.00 1,000.00 10,000.00 or more but less than 60,000.00 2,000.00 60,000.00 or more but less than 120,000.00 3,000.00 120,000.00 or more but less than 150,000.00 4,000.00 150,000.00 or more but less than 200,000.00 5,000.00 200,000.00 or more but less than 350,000.00 6,000.00 350,000.00 or more 7,500.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measure With a capacity of Less than 30kgs 60.00

[131]

30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery Truck 500.00 /UNIT Building Inspection Fee Fire Safety Inspection Fee




Who may avail:

All owners of New Agri-Business Enterprises; (Fishpond, fish pen, fish breeding ground, fish corral, commercial piggery farms, commercial poultry farms, commercial cattle ranch, and other agri-business Enterprise)













Insurance Company

[132]


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for

the

Assessment


1.1 Encode the Data

and Make the

assessment



and Taxes below

15 Mins Jocelyn Atienza Admin Aide II

Sheryl Romasanta

Admin Aide IV


Marie Lowie Moises

License Officer I



Pay the

required

Fees and

Taxes




30 Mins


Marissa N. Divina

Ferlie Paz City

Treasurer


Official

Receipt and

submit the

Approved

Application

and

Requirement




3.3 Seal the Approved MP,

15 Mins

Osielyn Mendoza, Admin Aide II


[133]

s and Wait for

the Approved

Mayor’s

Permit and

Business

Plates

Segregates the Requirements submitted for owner’s copy and Office File



TMC

1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00 2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00

[134]

Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measure With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery Truck 500.00 /UNIT Zoning Fee Building Inspection Fee Fire Safety Inspection Fee




Who may avail: All owners of Agri-Business Enterprises; (Fishpond, fish pen, fish breeding ground, fish corral, commercial piggery farms, commercial poultry farms, commercial cattle ranch, and other agri-business Enterprise) applying for renewal

[135]





Company






Insurance Company


PROCESSING TIME

PERSON RESPONSIBLE

1 BPLO- Submit the

accomplishe

d Business

application

form together

with all the

requirements

and wait for

the

Assessment


1.1 Encode the Data

and Make the

assessment



Taxes

15 mins


Sheryl


Maribel Martos


Marie Lowie



IV


Pay the

required Fees

and Taxes


2.1 Endorse the

application to

RPT Division for

record/ account

verification


30 mins


Marissa N. Divina

Ferlie Paz City

Treasurer

[136]


Official Receipt

and submit the

Approved

Application

and

Requirements

and Wait for

the Approved

Mayor’s Permit

and Business

Plates






15 mins Osielyn Mendoza, Admin

Aide II


TOTAL


Code

1 Hour


Bus Tax (Section 2K.01 (L) (2%) OF THE GROSS RECEIPTS OF THE PRECEDING CALENDAR YEAR Mayor’s Permit Fee(schedule under Sec 3A.01 (26) IF THE AMOUNT OF BUSINESS TAX PAID IN THE PRECEDING PERMIT FEE CALENDAR YEAR IS: PER ANNUM Less than P15,000.00 P 1,500.00 15,000.00 or more but less than 25,000.00 2,500.00 25,000.00 or more but less than 50,000.00 3,000.00 50,000.00 or more but less than 75,000.00 4,000.00 75,000.00 or more but less than 100,000.00 5,000.00 100,000.00 or more but less than 150,000.00 6,500.00 150,000.00 or more but less than 200,000.00 8,000.00 200,000.00 or more but less than 500,000.00 9,000.00 500,000.00 or more but less than 1,000,000.00 10,000.00 1,000,000.00 or more 15,000.00 Occupational Permit P 200.00/employee

[137]

Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Weight & Measure With a capacity of Less than 30kgs 60.00 30kgs to 49kgs 70.00 50kgs to 99kgs 80.00 100kgs to 499 kgs 90.00 500 kgs to 999 kgs 100.00 1000 kgs or more 130.00 Tax Delivery Truck/Vehicles (Sec 2J.01) For the delivery or distribution of distilled spirits, fermented liquors, soft drinks, cigars or cigarettes: a) For each delivery truck P825.00 b) For each delivery van, AUV, jeepney or similar vehicles 660.00 For the delivery of products, goods or commodities other than those mentioned above: a) For each delivery truck P770.00 b) For each delivery van, AUV, jeepney or similar vehicles 605.00 Mayors Permit Fee for Delivery Truck 500.00 /UNIT Building Inspection Fee Fire Safety Inspection Fee Building Inspection Fee Fire Safety Inspection Fee

[138]




Who may avail: All owners of New for Golf Links






3. Barangay Clearance

Barangay Hall 4. Community Tax Certificate






Insurance Company


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application

form together

with all the

requirements

and wait for the

Assessment


1,.1 Encode the Data and Make the assessment



and Taxes

15 Mins Jocelyn Atienza Admin Aide II

Sheryl


Maribel Martos


Marie Lowie Moises

License Officer I



Pay the


2.1 Endorse the

application to RPT


Marissa N. Divina

Ferlie Paz City

[139]

required Fees

and Taxes



2.2 Sign and

recommend for

Mayor’s Approval

Treasurer

3 Permit & Licensing Office

Present the

Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for

the Approved

Mayor’s Permit

and Business

Plates






15 mins Osielyn Mendoza,

Admin Aide II


TOTAL


TMC

1 Hour


Business Tax . . . . . . exempted Mayors Permit Fee : Amount of If the business starts Capital to operate within the: Initial Permit Fee P100,000.00 and below 1st quarter of the year P 500.00 2nd quarter of the year 400.00 3rd quarter of the year 300.00 4th quarter of the year 200.00 P100,000.00 or more 1st quarter of the year P1,000.00 but less than P500,000.00 2nd quarter of the year 800.00 3rd quarter of the year 600.00 4th quarter of the year 400.00 P500,000.00 or more 1st quarter of the year P1,500.00

[140]

2nd quarter of the year 1,200.00 3rd quarter of the year 800.00 4th quarter of the year 600.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Zoning Fee Building Inspection Fee Fire Safety Inspection Fee




Who may avail: All owners of Golf Links applying for renewal





Company




6. PNP CCTV Clearance (EXCEPT

[141]

Sari Sari Store with below 100,000.oo Gross Receipts)



Insurance Company


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO- Submit the

accomplished

Business

application form

together with all

the requirements

and wait for the

Assessment


1.1 Encode the Data

and Make the

assessment



and Taxes below


Sheryl


Maribel Martos


Marie Lowie Moises

License Officer I



Pay the required

Fees and Taxes





Marissa N. Divina

Ferlie Paz City

Treasurer


Official Receipt

and submit the

Approved

Application and



3.2 Seek the Mayor’s



[142]

Requirements

and Wait for the

Approved

Mayor’s Permit

and

BusinessPlates

Approval on the Permit



TOTAL


1 Hour


Bus Tax (Section 2K.01 (L) (2%) OF THE GROSS RECEIPTS OF THE PRECEDING CALENDAR YEAR Mayor’s Permit Fee (schedule under Sec 3A.01 (27) 1. Less than ten (10) holes P10,000.00 2. Ten (10) holes or more P15,000.00 Occupational Permit P 200.00/employee Sanitary Permit(sec 4H.01) (n) With an area of 1,000 sq.m. or more 600.00 500 sq. m. or more but not less than 1,000 sq.m. 500.00 200 sq. m. or more but less than 500 sq.m. 400.00 100 sq. m. or more but less than 200 sq. m. 300.00 50 sq. m. or more but less than 100 sq. m. 200.00 less than 50 sq. m. 100.00 Health Certificate P 100.00/employee Garbage Fee (sec. 4L.01) 100 sq..m. or less P 500.00 More than 100 to 200 sq.m. 1,000.00 More than 200 to 500 sq.m. 1,500.00 More than 500 sq.m. 3,000.00 Plates /Stickers P 200.00 Building Inspection Fee Fire Safety Inspection Fee

[143]

2. BUSINESS RETIREMENT/CLOSURE

The Retirement/Closure is filed by the business owner when they stop their operation, or whose ownership or line of business has changed to update the City Government records and avoid the accumulation of taxes and penalties.




Who may avail: All Business Establishment Owners in the City


1. Duly Accomplished Application Form/Letter of Retirement


2. Previous Mayor’s Permit and Business Plates

Company/Applicants

3. Certificate of Gross Receipt of Previous Operation

4. Barangay Certificate of Closure Barangay Hall (Barangay where the business is Located)


PROCESSING TIME

PERSON RESPONSIBLE

1. BPLO Submit the

accomplished

Retirement

application

form and

surrender the

Last Mayor’s

Permit and

Business

Plates and

Wait for the

Assessment

1 Check the Retirement applications requirements and Records and make the assessment 1.1 Endorse to

Administrator ‘s

Office for the

approval of the

assessment

Computed

based on the Gross

Receipts/ Sales of last

business operatio

n and nature of Busines

s


Sheryl Romasanta

Admin Aide IV


II

Marie Lowie Moises

License Officer I



required Fees

and Taxes


2.1 Endorse the

application to

RPT Division for

5 minutes Carmelita Panganiban

Marissa N. Divina

Ferlie Paz City

Treasurer

[144]

record/ account

verification

2.2 Sign and recommend for Retirement Approval

3 City Mayor’s Office Seek for the

Mayor’s

/Administrator’

s Approval on

the Retirement

Letter/Applicat

ion

3. Sign and Approve the Letter of Retirement /Application

5 mins Mayor’s Staff

4 BPLO Submit the

Approved

Letter of

Retirement

and wait for

the released

and Sealed

Copy of

Retirement

4. Sealed the Approved Letter of Retirement/Application

4.1 Segregate the owners and office file copy and release



TOTAL


TMC

30 minutes

3. SPECIAL PERMIT FOR BUSINESS AND NON RELATED BUSINESS

ACTIVITIES

Special Permit required to all other activities like holding events, advertisements and other non- business related activities in the City



Type of Transaction: G2C- Government to Citizen

Who may avail: Clients/Applicants of Special Mayor’s Permit for Installation of Signs, Signboards, Billboards , Neon Sign or other Outdoor Advertisement

[145]


Letter Request addressed to City Mayor

Applicant

Barangay Clearance Respective Barangay Hall where the Film making to conduct


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. CMO Submit the

Letter

Request

1. Evaluate the Application

1.1 Coordinate and

endorse to

Office

Concerned

1.2Approved and Endorse to BPLO

Refer to Schedule of Fees Below

1 day Mayor’s Staff

2. BPLO Submit the

Letter

Request

approved and

endorsed by

the City

Mayor’s

Office

2. Issue an Order of Payment

5 mins. Admin Aide II

Sheryl Romasanta Admin Aide IV

Maribel Martos


Marie Lowie Moises License Officer I



required

Fees and

Taxes



Division Head

4. BPLO Present the

Official

Receipt and

Wait for the

Printed

Special

Permit

4. Check the Official Receipt and Prepare the Special Permit

4.1 Endorse to City

Mayor’s Office

for Approval

4.2 Seal and Release the



[146]

Approved Special Permit

TOTAL


Code

1 day & 10 Minutes

Schedule Fees

1] Billboards or signboards for advertisement of business, per square meter or fraction thereof:

Single-faced P 60.00 Double faced 80.00 2] Billboards or signboards for professionals, per square meter or fraction thereof: Single-faced P 50.00 Double-faced 60.00 3] Billboards, signs, advertisements for business or professions painted on any

building or structure or otherwise separated or detached there from: per square meter of fraction thereof P 60.00 4] For the use of electric or neon light in billboards or signboards, additional fee of

P25.00 per square meter or fraction thereof.




Who may avail: Requesting Clients/ Applicants of Special Mayor’s Permit for Film Making Permit


Letter Request addressed to City Mayor

Applicant

Barangay Clearance Respective Barangay where to Shoot the Film


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. City Mayor’s Office

Submit the Letter

Request and wait

for the approval

1. Evaluate and Coordinate to Traffic Management Office and other Office concerned

1.1 Endorse to BPLO

Refer to

schedule

of Fees

below

15 minutes City Mayor’s Staff

2. BPLO

2. Issue an Order of

5 minutes Jocelyn Atienza Admin Aide II

[147]

Submit the

Letter Request

approved/endors

ed by the CMO

Payment Sheryl Romasanta

Admin Aide IV


3. City Treasurer’s Office Pay the required

Fees and Taxes


5 minutes Carmelita Panganiban Division Head

4. BPLO Present the Official Receipt and Wait for the Printed Special Permit

4 Prepare the Special Permit

4.1 Endorse to City Mayor’s Office for Approval

4.2 Seal and Release the Approved Special Permit



TOTAL


Code

30 minutes

Schedule of Fees

:Section 3J.01 Location Filming Local Exhibition P1,000.00 Foreign Exhibition 1,500.00 Other Regulatory Fees Filming of movies & motion P 500.00 Pictures commercial purposes, per film

1. For filming of movies or motion Pictures considered as documentary film P 300.00 2 . For every location, or place or Shooting the film P 200.00




Who may avail: Requesting Clients/ Applicants of Special Mayor’s Permit for Parades and Motorcades

[148]


1. Letter Request addressed to City Mayor

Applicant


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. City Mayor’s

Office

Submit the Letter

Request and

wait for the

approval

1 Evaluate and Coordinate to Traffic Management Office

Section

3B.01

P500.00

1 day

Mayor’s Office Staff

2. BPLO Submit the

Approved Letter

Request with

endorsement of

other offices

concerned

(Traffic

Management

Office)

2. Issue an

Order of

Payment


Osileyn Mendoza,

Admin Aide II



Fees and Taxes


5 mins. Ms. Carmelita Panganiban

Division Head

4 BPLO Present the Official Receipt and Wait for the Printed Special Permit

4. Prepare the

Special

Permit

4.1 Endorse to City Mayor’s Office for Approval


Osielyn Mendoza,

Admin Aide II


Nancy B. Herrera License Officer II

TOTAL


Code

1 day & 10 Minutes

[149]




Who may avail: Requesting Clients/ Applicants of Special Mayor’s Permit for Other Business Related Activities


1. Letter Request addressed to City Mayor

Applicant

2. Barangay Clearance Respective Barangays


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. City Mayor’s Office Submit the

Letter

Request and

wait for the

approval

1. Evaluate and Endorse to Concerned Offices

Section 3B.01

P500.00

1 day Mayor’s Office Staff

2. BPLO Submit the

Approved

Letter

Request

2. Issue an Order of Payment


Osileyn Mendoza,

Admin Aide II

Ms. Leonila Rolle Admins Aide II


required

Fees and

Taxes


5 mins.

Carmelita

Panganiban Division Head

4. BPLO Present the Official Receipt and Wait for the Printed Special Permit

4. Prepare the Special Permit

4.1 Endorse to

City Mayor’s

Office for

Approval


5 mins. Osielyn Mendoza, Admin Aide II


TOTAL 2012 Revised

Revenue Code 1 day &

15Minutes

[150]

4. OCCUPATIONAL/ CALLING PERMIT Permit required to individuals engaged in the exercise or practice of their occupation in the City




Who may avail: Clients/ Individuals engaged in the exercise or practice of their occupation and calling (Occupation/Calling Permit)


1. Bio-Data or Resume Applicant

2. Barangay Clearance Barangay Hall from the Place of resident

3. Community Tax Cert. (Cedula)

4. Health Certificates City Health Office


FEES TO BE PAID

PROCESS-ING TIME

PERSON RESPONSIBLE

1. Business Permit & Licensing Office Submit the Bio-

data/Resume

and other

requirements

1. Check the Bio-data and Requirements and make an Order of Payments

Refer to Schedule of Fees Below

10 minutes Nancy B. Herrera

License Officer IV

2. City Treasurer’s Office Pay the corresponding Fees


3. Business Permit and Licensing Office Present the

Official Receipt

and submit all

the

requirements

and Wait for the

Calling

3. Prepare the Calling Permit

3.1 Endorse to

Mayor’s Office

for Approval

3.2 Release


Division Head

10 mins. Osielyn Mendoza, Admin

Aide II


Nancy Herrea

LO IV

TOTAL


Code

30 Minutes

[151]

Schedule of Fees

Section 3S.01

(Group A) P250.00

Agriculturist/Forester

Automotive Mechanics

Computer Technician

Electrician and Electronics Technician

Hospitality Girls, entertainers, Hostesses, Taxi Drivers

Insurance adjusters, consultant or agents

Prof Embalmer (authorized by DOH)

Singer, Broadcasters, announcers disc jockey

Tailors, haberdasher, couturier, modiste, fashion designer and the like

Instructors, teachers in private institution unless they are professional

Psychic Healers, Soothsayers, Seers

Refrigeration and air-0conditioning technicians

Therapist Unless Registered Nurse

(Group B) P200.00

Acupuncturist

Bakers

Cattle Auctioneers

Chef, Head Cook

Club Managers

Dance Instructor/ Instructress

Heavy Equipment Operator

Marine Officers unless Marine Engineers

Master Carpenter, Plumber or Tubero rendering service for a fee

Professional beautician , Manicurists,

Professional butcher

Professional Masons, welders, pipefitters

Professional Masseurs , masseuse

Professional Stevedores

Professional Security Guards, and Security Officer

Waitress and waitresses

Swimming Instructor

Telephone and Telegraph Operator

Repairman

Other similar occupation or calling

[152]

5. CERTIFICATE OF RECORDS Certificate provides to clients requesting for a record of a particular entity or operator.




Who may avail: Requesting Clients/ Applicants for Certificates on Business Status/Records


1. Letter Request Applicant


FEES TO BE PAID

PROCESS ING TIME

PERSON RESPONSIBLE

1. BPLO Submit the Letter Request

1. Verify the Records

1.1 Issue an Order of Payment

Certification Fee

P100.00

Documentary Stamp P 30.00

5 minutes Jocelyn Atienza Admin Aide II

Osileyn Mendoza,

Admin Aide II



Pay the

required Fees

and Taxes



Division Head

3. BPLO Present the Official Receipt and Wait for the Certification

3. Prepare the Certification

3.1 Seal and Release

5 minutes Leonila Rolle Admins Aide II Marie Lowie


Nancy B. HErrera License Officer II

TOTAL P130.00 15 Minutes

[153]

6. MAYOR’S PERMIT AND TRICYCLE FRANCHISE FOR MOTORIZED TRICYCLE

Mayor’s Permit required annually and Franchise granted with two years validity to Motorized Tricycle Operators in Trece Martires.




Who may avail: All Motorized Tricycle Operators in TreceMartires City


1. Duly Accomplished application Forms (with stencils of chassis and motor number)


2. Barangay Clearance (2 Copies) Barangay ( owner’s place of resident)

3. Community Tax Cert. (CEDULA) (2 copies)

4. Proof of Ownership Official Receipt (2 Copies)

Land Transportation Office

LTO Certificate of Registration

Notarized Deed of Sale Previous Owner

Sales Invoice Motorcycle Dealers

5. TODA CLEARANCE (2 copies) Tricycle Operators and Drivers Association

6. Photocopies of Tricycle Unit (Front and Back

Owner

7. Authorization from the unit Owner (If Processed by a representative)

Owner


PROCESSING TIME

PERSON RESPONSIBLE

1. CTFRB Submit the

Accomplished

Application Form

with stencils of

Motor and Chassis

Number and ,

Present the

Tricycle Unit for

Inspection and

seek the Approval

on the Application

1 Evaluate/Check the Application and Requirements

1.1 Inspect the Tricycle Unit

1.2 Endorse to Sanggunian (Committee on Transportation) and CTFRB Chairman for approval

1.3 Endorse to BPLO

see the Fees and

Taxes Below

10 mins.

Kuthberto Ducay

Vice Mayor’s Office Staff

[154]

2. Business Permit Licensing Office-

Submit the

CTFRB

approved

application form

together with all

the requirements

and wait for the

Assessment

2 Double check the requirements and Make an Order of Payments

10 mins Kim John M. Noceda License

Inspector II


IV

Hilario Cabaya Acting City

Administrator


fees and

Charges


15 mins Myrna Villa


Ferlie Paz City

Treasurer


Official Receipt

and submit the

Approved

Application and

Requirements

and Wait for the

Approved

Mayor’s Permit

and Business

Plates


4.1 Prepared/Print

the Mayor’s

Permit and

Special Authority

4.2 Endorse to Vice Mayor’s Office and Mayor’s Office for Approval


4.4 Release the Mayor’s Permit, Special Authority and Sticker

10 mins. Kim John Noceda

JocelynAmparo

Annabel Abaya

TOTAL P900.00 45

minutes

[155]

Schedule of Fees

Fees and Taxes : Mayor Permit Fee P 100.00 Occupational Tax 200.00 Medical /Health 100.00 Plates/Stickers 100.00 (Every 2 Years) Franchise Fee 250.00 Application Fee 50.00 Legal Research Fund 50.00 COSA 50.00 TOTAL P900.00

7. FRANCHISE CANCELLATION

Cancellation certificates issued to Motorized Tricycle Operators ceased to operate, transfer ownership and changing new Tricycle Unit.




Who may avail: All Motorized Tricycle Operators applying for Franchise Cancellation

CHECKLIST OF REQUIREMENTS (NEW & RENEWAL)

WHERE TO SECURE

Duly Accomplished Application For Tricycle Cancellation Business Permit and Licensing Office

Notarized Deed of Sale (In case of New Owner) Tricycle Unit Owner


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Business Permit & Licensing Office Submit the

Filled up

Application

and Deed of

1. Verify the Records and Issue an Order of Payments

Cancellation Cert Fee

P100.00

Documentar

5 mins. Kim John M. Noceda License Inspector II


[156]

Sale (in

Case of New

Unit Owner)

y Stamps P130.00

2. City

Treasurer’s

Office

Pay the

required

Fees

2. Check the Records and accept the Payment

15 mins. Myrna Villa


Ferlie Paz City

Treasurer


Official

Receipt with

the

Application

3. Prepare the Cancellation Certificates

3.1 Seek the

Mayor’s

Approval/Sign

ature on

Certificate of

Cancellation

15 mins. Kim John Noceda

JocelynAmparo

Annabel Abaya

TOTAL P130.00 35

minutes

[157]

City Mayor’s Office – Bids and Awards Committee

External Services

[158]

1. SALE OF BIDDING DOCUMENTS

The Bidders may ask to pay a fee to recover the cost for the preparation and development of the Bidding documents pursuant to the Guidelines on the Sale of the Bidding Documents. The BAC shall issue the Bidding Documents to the prospective bidders upon payment of the corresponding cost thereof

Office or Division Bids and Awards Committee


Type of Transaction G2B – Government to Business

Who may avail Prospective Bidders


WHERE TO SECURE

1. Present One (1) Valid Company Identifcation Card 2. Official Receipt, ( 1 ) Original, (1 ) Photocopy

Prospective Bidder Company Cahier, City Treeasurer’s Office

CLIENT STEPS AGENCY ACTION

FEES TO BE PAID PROCESSING TIME

PERSON RESPONSIBLE

1. Present original and submit copy of official receipt as proof of payment as indicated in the invitation to bid for the bidding documents.

1. Receive copy of official receipt, and issue copy cf bidding

500,000 and below P500.00

More than 500,000 Up to 1 Million

P1,000.00

More Than 1 Million to 5 Million P5,000.00

More than 5 Million to 10 Million P10,000.00

More than 10

Million to 50 Million P25,000.00

More than 50 Million to 500

Million P50,000.00

More than 500 Million

P75,000.00

10 minutes BAC Secretariat

2. Receive copy of bidding documents, register in the logbook and acknowledge receipt of bidding documents.

2. Maintain registry of bidders who purchased the bidding documents

10 minutes BAC Secretariat

TOTAL: P500.00-

P75,000.00 20

minutes

[159]

2. PROCUREMENT SYSTEM: BIDDING PROCEDURE

This procedure defines the steps to be undertaken in carrying out the procurement

system thru public bidding for goods and services as well as infrastructure projects required by the Bureau of Local Government Finance.


Classification Complex

Type of Transaction G2B – Government to Business, G2G - Government to Government

Who may avail Service Providers, Contractors, Bidders


1. Accomplished purchase request (1 original, 1 photocopy) 2. Official Receipt, (1 original, 1

photocopy) 3. Approved budget for the contract

(ABC) 4. Program of works for infrastructure

project 5. PERT / CPM (for infra) 6. Drawing (for infra)

End User Budget Office End User/City Engineering Office Engineering Office Engineering Office Engineering Office

CLIENT STEPS AGENCY ACTION FEES TO BE


PERSON RESPONSIBLE

1. Submit of purchase request and obligation request

1. Receive, record and review all documents

None 3 minutes BAC Secretariat

1.1. Recieves the draft bid documents from procurement planning together with the request for pre-procurement conference form

None 5 minutes BAC Secretariat 1.1.1 Validates the completeness and correctness of attachments base on the checklist

1.1.2 If the documents are complete, it will

[160]

be scheduled for a pre-procurement conference.

1.2. Advertise of invitation to bid/ request for expression of interest

None 2 weeks BAC Secretariat 1.2.1 Post to philgeps website

1.2.2. Posting at any conspicuous place in the premises of procuring entity.

2. Attend the prebid-conference

*End-user *Interested bidder * COA *NGO rep.

2. Conduct of pre-bid conference

None 2 hours BAC Secretariat

2.1 Establish the quorum and acknowledge the presence of the of the attendees.

2.1.1 discuss the procedural aspects and technical aspects of the project .

2.1.2 take down notes on the issues or clarifications raised by the prospective bidders;

2.1.3 prepares the minutes of pre-bid conference.

2.2. Posting of supplemental bid bulletin

None 1 hour BAC Secretariat 2.2.1 Supplemental/ bid bulletin may be issued upon the procuring

[161]

entity's iniative for the purposes of clarify of modifying any provision of the bidding documents. Any supplemental/ bid bulletin issued by the BAC shall be posted on the PHILGEPS WEBSITE.

3. Attend the Bidding conference

*End-user *Interested bidder * COA *NGO rep.

3. Conduct of bidding conference

None 3 hours BAC Secretariat

3.1 Establish the quorum and acknowledge the presence of the attendees;

3.1.1 Account all bid proposals receive for the project starting from earliest submission;

3.1.2 Open the 1st envelope (eligibility and technical proposal) of all bidders who submitted on or before the deadline for submission and opening of bids;

3.1.3 Open the 2nd envelope (financial proposal) of all eligible bidders;

3.1.4 Take down notes on the matter that arises

[162]

during the meeting

3.1.5 Seal al the proposals submitted for the project and have it signed by all BAC members present in the meeting.

3.1.6 If no bids received, prepare resolution declaring failure of bidding;

3.1.7 Prepare minutes of opening of bids and scan all documents and save it in the file folder.

3.2 Conduct of bid evaluation

None 1 day BAC TWG

3.2.1 Conduct detailed evaluation of all bids using non-discretionary criteria

3.2.2 Evaluate all bids on equal footing to ensure fair and competitive bid comparison;

3.2.3 Prepare of corresponding abstract of bids and notice of lowest calculated bids.

3.2.4 Prepares bid evaluation report

6.5 Send notice of lowest calculated bids to concern bidder.

3.3 Conduct post - qualification

None 1 day BAC TWG

[163]

3.3.1 The lowest calculated bid shall undergo post-qualification in order to determine whether the bidder concerned complies with and is responsive to all the requirements and conditions as specified in the bidding documents

3.4 Preparation of BAC Resolution Declaring the lowest calculated and responsive bidder and recommending the award.

None 1 day BAC Secretariat

4. Receive the notice of award issuance

4. Preparation award approval of notice of award and issuance of notice of award

None 1 day BAC Secretariat

5. Contract signing

5. Contract signing

None 1 day BAC Secretariat 6. Receive the Notice to proceed

6. Issue Notice to proceed

TOTAL: P500.00-

P75,000.00

2 weeks, 5 days, 6

hours & 8 minutes

[164]

3. ISSUANCE/ RENEWAL OF ELIGIBILITY SCREENING TO BIDDERS FOR INFRASTRUCTURE PROJECTS, GOODS AND SERVICES

For purposes of determining the eligibility of bidders using the criteria stated in Section 23.4 of the IRR, Whereas, RA 9184 adheres to the principles of good and effective governance such as transparency, accountability, equity, efficiency and economy in its procurement process.




Who may avail All Government Offices


A. Checklist of Eligibility for Infrastructure

1. Current Mayors' Permit 2. PHILGEPS Registration 3. Tax Clearance 4. Copies of Remittancestthrough

Bureau's Electronic Filing and Payment (EFPs)

5. Current Community Certificate (CTC) 6. BIR Registration Certification, W/C

Contsin Taxpayer Indentification Number.

7. Valid PCAB License 8. DTI Business Name for Single

Proprietoship or SEC Registration for Corporation

9. Duly Signed Construction and Safety Health Program

10. Audited Financial Report, Stamped, Received by the BIR for the immediate preceding Calendar Year.

11. Contractor Accreditation Information

12. Omnibus Sworn Statement 13. Company Profile B. Checklist of Eligibility for Goods

and Services 1. Current Mayors' Permit 2. PHILGEPS Registration 3. Tax Clearance 4. Copies of Remittances through

Bureau's Electronic Filing and

Prospective supplier / Bidder Company BAC office (to be filled up, notarized and submit to BAC office) Prospective Supplier Company

[165]

Payment (Efps) 5. Current Community Certificate (CTC) 6. BIR Registration Certification, W/C

Contsin Taxpayer Indentification Number.

7. Valid PCAB License 8. DTI Business Name for Single

Proprietoship or SEC Registration for Corporation

9. Duly Signed Construction and Safety Health Program

10. Audited Financial Report, Stamped, received by The BIR for the immediate preceding Calendar Year.

11. Contractor Accreditation Information

12. Omnibus Sworn Statement 13. Company Profile

BAC office (to be filled up, notarized and submit to BAC office)


PROCESSING TIME

PERSON RESPONSIBLE

1. Fill up the visitor's logbook and present requirements

1. Check if the requirements submitted are valid and complete

None 10 minutes BAC TWG

2. Receive the notice from BAC on the eligibilityscreening application status

2. Give notice of advice to the concern supplier/contractor with the result of the BAC TWG evaluation

None 1 day BAC TWG

3. If approved: payment of eligibility screening fee at CTO present the or to BAC secretariat

3. Preparation of screening eligibility certificate

3.1 issue eligibility

screening certificate

P 2,500.00 for supplier of goods/

P5,000.00

for contractors

5 minutes BAC TWG

4. Received the eligibility screening certificate for infra / goods

4. Record and release the screening eligibility certificate for infra/ goods


TOTAL: P2,500.00/ 5,000.00

1 day & 20 minutes

[166]

4. ALTERNATIVE METHODS OF PROCUREMENT

The process of procurement that does not require elaborate bidding documents, and process, in highly exceptional cases provided for in Article XVI of RA 9184, the Procuring Entity is allowed to resort to this kind of procurement in order to promote economy and efficiency.



Type of Transaction G2B – Government to Business, G2G- Government to Government

Who may avail End User/ Licensed Private Supplier


1. Accomplished purchase request (1 original, 1 photocopy)

2. Accomplished approved obligation request (1 original, 1 photocopy)

End User City Budget Office

CLIENT STEPS

AGENCY ACTION FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit accomplished purchase request/ Submit accomplished obligation request

1. Post all documents to its specified logbook


1.1 Determination of mode of alternative procurement

None 3 minutes BAC Member

1.2 Preparation and Printing of appropriate BAC resolution


1.3. Signing of BAC resolution of BAC members

None 3 minutes BAC Member

2. Receive, approve by HOPE

2. Forward the recommended BAC Resolution for approval of hope


2.1 Prepare request for quotation indicating the specifications, quantity, abc and other terms and condition of the contract


2.2. Forward to BAC chairperson for signature


[167]

2.3 Posting of request for quotation to PHILGEPS, except for those with ABC'S equal to fifty thousand pesos (Php 50,000.00) and below. RFQ shall be posted for at least (7) calendar days in the PHILGEPS website, if available and at any conspicuous place reserved for this purposes in the premises of the procuring entity.

None 7 days BAC Secretariat

2. Submit

Price

Quoatation

3. Send the request for quotation's to atleast three (3) suppliers of known qualifications, and atleast three (3) price quotations must be obtained. this, notwithstanding, those responded through any of the required postings shall be allowed to participate

None 7 days Supplier

3.1 Abstract of canvass upon receipt of atleast three (3) Quotations within three prescribed Deadline, preparation of abstract

of canvass setting forth with the names of those who responded to the RFQ, their corresponding price

Quotation, and the lowest Calculated quotation submitted


3.2 Evaluation of documents of the Supplier validate the technical, legal and

Financial capability of the supplier to supply and deliver the goods.


[168]

4. Receive, Approved by HOPE

4. Approval of abstract of canvass and notice of award of HOPE upon confirmation and ascertainment of such capability, the BAC recommend to the HOPE the award of contract in favor of the supplier with the lowest calculated and responsive

None 1 day HOPE

TOTAL: 15 days &

39 minutes

[169]

City Mayor’s Office – Bids and Awards Committee

Internal Services

[170]

1. CONSOLIDATION OF PROJECT PROCUREMENT MANAGEMENT PLAN (PPMP) INTO ANNUAL PROCUREMENT PLAN (APP)

Each Procuring entity shall judiciously prepare, maintain and update an APP for all

its procurement, that shall include for each individual project, a Project Procurement Management Plan, The BAC shall consolidate the PPM into the APP (Sec. 7.4 )

Office or Division CMO- Bids and Awards Committee


Type of Transaction G2G – Government to Government

Who may avail All Government Offices


Approved PPMP of Different Offices Office concerned

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit PPMP by office

1. Preparation of APP 1.1 consolidate submitted

PPMP's into the propose APP

1.2 Check the consistency of the proposed APP with the city Annual budget

None 1 week BAC Secretariat

2. Receive/ approve by head of procuring entity

2. Review and recommend approval of APP


3. Received by concerned agencies

3. Endorse the approved annual procurement plan to head of procuring entity for approval


3.1 Submit approved procurement plan to concerned agencies including cito office for posting to website

3.2 Update the preparation of the annual procurement plan log sheet

3.3 Retain records in accordance with the control of retained documented information.

TOTAL: P0.00 1 week & 8 minutes

[171]

City Mayor’s Office – Nutrition Division

External Services

[172]

1. CONDUCT OF OPERATION TIMBANG (OPT) To generate data on the nutrition situation of children as input to community nutrition assessment, nutrition program planning, and monitoring and evaluation of local nutrition programs.

Office or Division: CMO-Nutrition Division

Classification: Highly Technical

Type of Transaction: G2C – Government to Citizen

Who may avail: 0 – 59 months old children in every Barangay of the city


N/A N/A


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Cooperate with the BNS and provide necessary data needed in the survey

1. Conduct Survey Re: Current Nutritional situation of Children age 0-59 months old thru barangay nutrition scholar

None 2 Days Barangay Nutrition Scholar

2. Parents/ guardians of Children 0-59 months old have their children undergo OPT

2. Conduct Operation Timbang

None 50 days Barangay Nutrition Scholar

3. Provide child’s vital information

3. Record data on: Child Weight Child Height Birthday/ Full Name/Address 3.1 Encode Child

Nutritional Data on Electronic OPT Plus 3.2 Print E-OPT copy and submit it to Nutrition Action Officer and Coordinator

None 1 minutes per

Child

3 Days for

Small

Barangay

3 Days for Large

Barangay

I hour

Barangay Nutrition Scholar



[173]

3.3 Consolidate E-OPT submitted by the Barangay Nutrition Scholar

1 week before end of the

quarter

Wenda Garcia

4. Have the baby reweighed every month for BNS monitoring

4. Conduct Monthly reweighing

None Monthly Barangay Nutrition Scholar

TOTAL P 0.00 50 days

2. REQUEST FOR NUTRITION PROGRAM RELATED DATA

Information about the demographic data of the city including the total population, total households, child profile, OPT results and others.




Who may avail: All


Letter Request Addressed to the City Mayor and or City Administrator attention to the CMO-Nutrition Division stating extent and purpose of the research Printed in letterhead and noted by authorized signatories

Client


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit letter of request and Sign in the logbook.

1. Review the request letter

None 2 minutes Lalaine Sierra CND Staff

2. Submit approved letter request from CMO-Nutrition Division

2. Receive approved letter request 2.1 Conduct interview to client 2.2 Prepare requested data

None 2 minutes

30 minutes

20 minutes

Lalaine Sierra CND Staff

Wenda Garcia CNAO

Wenda Garcia CNAO

3. Receive the data requested

3. Release requested data.


TOTAL P0.00 56 minutes

[174]

3. REQUEST FOR RESOURCE SPEAKER ON HEALTH AND NUTRITION SUBJECTS

The community/ any public and private entity may request to the City Nutrition Division for resource speaker on health and nutrition subjects for free.




Who may avail: All Citizens of the City of Trece Martires


Letter Request Addressed to the City Mayor and or City Administrator attention to the CMO-Nutrition Division stating extent and purpose of the event Printed in letterhead and noted by authorized signatories

Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit letter of request and Sign in the logbook.

1. Review letter of request


2. Submit approved letter request from City Mayor’s Office

2. Receive CMO-approved letter request


3. Ask for the availability of speaker

3. Schedule date of Resource Speaker

None 2 minutes Wenda Garcia

CNAO


[175]

City Mayor’s Office- City Tourism and Information

Office

External Services

[176]

1. REQUEST FOR TOURISM DATA / LGU DATA

The City Tourism Office provides local tourism information and data on LGU profile to investors, visitors, students, or any individuals/ entities who intend to make research about the city.

Office or Division

CMO-City Tourism and Information Office


Type of Transaction

G2C- Government to Citizen, G2G- Government to Government & G2B-Government to Business

Who may avail All


1. Request Letter

2. Valid ID

3. Personal Blank CD or USB for

electronic documents transfers

.

Client Client Client


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the request letter and register in the logbook

.1. Receive and verify availability of data requested

3.2 If readily

available,

print/save in

the client’s

CD/USB

2.2 If the data needs time to be processed, advise the client to return after 1-5 days (CTIO will coordinate with other concerned office regarding any specific information needed by the client)

None 2 minutes

2 minutes

1-5 days

Rochelle C. de Sagun

CTIO Staff

Ana Liza Sierra CTIO Staff

Ana Liza Sierra CTIO Staff

[177]

2. Receives the requested data.

2. The CTIO will handover/ release the requested data to the client.

None

15 - 30 minutes upon

acquisition and consolidation

of data

Rochelle C. de Sagun

CTIO Staff

TOTAL:

P 0.00 5 days

maximum

2. PROVIDE ASSISTANCE TO LOCAL BUSINESSES FOR DEPARTMENT OF TOURISM (DOT) ACCREDITATION

The City Tourism and Information Office provides assistance for DOT Accreditation Application of local businesses in the city.

Office or Division

CMO-City Tourism and Information Office


Type of Transaction

G2C- Government to Citizen, G2G- Government to Government & G2B-Government to Business

Who may avail All


1. Valid Business Permit 2. Valid DTI/SEC

Client


PROCESSING TIME

PERSON RESPONSIBLE

1. Client must sign on logbook of DOT Accreditation

1. Provide checklist of DOT Accreditation requirements to client and copies of forms to be accomplished

1. DOT Application Form 2. Self-Assessment Form 3. Statement of Undertaking 4. Data privacy consent form 5. Letter of Intent to

None 5 minutes Ana Liza Sierra CTIO Staff

[178]

Operate addressed to: Dir. Michael A. Palispis 6. Complete photo documentation of the Mabuhay Accommodation Checklist )

2. The Client shall submit the accomplished forms and requirements to DOT Regional IV-A ( [email protected]) and to tourism office ([email protected])

2.1 Client will wait until the DOT sends feedback to his/her application for accreditation.

2. The office shall review and monitor the application forms of the client.

None 10 minutes Rochelle C. de Sagun

CTIO Staff

TOTAL:

P 0.00

15 minutes

[179]

City Mayor’s Office- Information and

CommunicationTechnology Office

External Services

[180]

1. REQUEST FOR REVIEW ON CLOSED-CIRCUIT TELEVISION (CCTV) SURVEILLANCE RECORD

Provide CCTV footage for review in an event of emergency, crime, for law enforcing and government reference and other incident.

Office or Division CMO-City Information and Communication Technology Office


Type of Transaction G2G-Government to Government, G2B-Government to Business, G2C-Government to Citizens

Who may avail Citizens, City Government offices


Request Letter approved by the City Mayor Office

Provided by client to be approved by the City Mayors Office

Endorsement letter from the Philippine National Police

Philippine National Police


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the request letter or PNP endorsment letter/Fill up Log book

1. Accommodate the request

None 2 minutes Frontline Staff

2. Discuss the information of the request

2. Assess the request

None 10 minutes IT Offficer

3. Receive the Request

3. Process the Request

None 1 hour Technical Staff

TOTAL: P0.00 1 hour 12 minutes

[181]

City Mayor’s Office- City Information and

CommunicationTechnology Office

Internal Services

1. TECHNICAL SUPPORT FOR INFORMATION TECHNOLOGY (IT)

[182]

HARDWARE AND SYSTEM APPLICATIONS Diagnosing and repairing faults, resolving network issues, installing and configuring hardware and software in different offices of the City Government

Office or Division CMO- City Information and Communication Technology Office


Type of Transaction

G2G - Government to Government

Who may avail All offices under the City Government Trece Martires


Phone Call / Walk in Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request for technical support/Fill up Log book



2. Provide information on the technical assistance needed

2. Interview the client and evaluate the request

None 5 minutes Technical Staff

3. Wait for the completion of request.

3. Process the request

None 1 Hour Technical Staff

TOTAL: P0.00 1 hour 7 minutes

2. APPLICATION SYSTEMS TO BE DEVELOPED/ OUTSOURCED Define, design, test, and implement a new software application or program to be use by the City Government Offices

[183]


Classification Simpe

Type of Transaction G2G - Government to Government



Request Letter signed by office head Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the request/Fill up Log book



2. Provide application system requirements to be develop and Evaluate if the system will be outsourced or in-house

2. Discuss and evaluate the system

None 1 hour Technical/developer Staff

3. Receive the evaluation letter and data flow diagram

3. Send the evaluation letter or data flow diagram for other technical requirements to the requesting office

None 5 minutes Technical/developer Staff

TOTAL: P0.00 1 hour and 7

minutes

3. TECHNICAL ASSISTANCE FOR SPECIAL OR COMMON PROJECTS/ ACTIVITIES OF OTHER OFFICES

Provide assistance on IT solution such as basic set up and preparation on audio visual presentation, on event, programs and activities of the City Government.

[184]



Type of Transaction

Government to Government



Phone Call / Walk in Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request for technical assistance/Fill up Log book



2. Receive technical assistance

2. Assign a technician

None 2 minutes Technical / Media Staff


4. DESIGN PRINT AND LAYOUT

Create promotional materials for public information and awareness on the City Government of Trece Martires programs and projects.



Type of Transaction

Government to Government



Request Letter approved by the City Mayors Office

Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

[185]

1. Submit the request /Fill up Log book

1. Accommodate the request None 2 minutes Frontline Staff

2. Provide information of the layout and design

2. Processing of Request

2.1 Designate the work

2.2 Create the layout/visual content

2.3 Check and approve the layout

None

2 minutes 2 minutes 8 hours

10 mins

Media and graphic Staff

3. Receive the aproved design (coordinate the printing press for tarpauline request)

3. Release the aproved design (Send the layout to the printing press for tarpaulin request)

None 5 mins Media and

graphic Staff

TOTAL: P0.00 8 hours 21

minutes

5. SCHEDULING FOR EVENT COVERAGE

Photo and video documentation of the programs and activities of the City Government Trece Martires.



Type of Transaction




Request Letter Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

[186]




2. Discuss the details of the event

2. Designate the work

None 2 minutes Media Staff

3. Confirm the schedule

3. Schedule the event



6. VIDEO EDITING

Create audio visual presentation for the City Government of Trece Martires programs and activities.



Type of Transaction





Script, Storyline and shotlist Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE




2. Discuss the concept; send Script, Storyline and shotlist, and provide other necessary materials

2. Processing of Request

2.1 Review the Script, Storyline and shotlist

None 2 minutes

30 minutes

Media Staff

[187]

3. Wait for the availability of the video.

3. Edit the video 3.1 Check

and approve the video

None

None

1 week

10 mins

Media Staff

Media Staff

4. Receive the edited video

4. Release the edited video


TOTAL: P0.00 1 week 46 minutes

[188]

City Mayor’s Office- City Traffic Management Office

External Services

1. REDEMPTION OF DRIVER’S LICENSE OR VEHICLE PLATE

The process involves verification of the TCT – Temporary Citation Ticket issued by the apprehending Traffic Enforcer and timely release of confiscated Driver’s License and/or Vehicle Plate.

[189]

Office or Division CMO- City Traffic Management Office


Type of Transaction

G2C - Government to Citizens; G2B – Government to Business

Who may avail the service

All traffic violators who have been issued the TCT-Temporary Citation Ticket for specific violations of traffic law/s and/or city ordinance/s


Green Copy of the TCT Official Receipt of Payment

Issued by the Apprehending Officer Trece Martires City Traffic Management Office

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Present the green copy

green copy of the TCT

to the TMC-TMO

Releasing Officer

1. Releasing officer verifies if the original copy of the TCT and the driver’s license/ other relevant documents are already transmitted by the issuing/ apprehending officer/unit;

1.2 Assess the applicable fee/penalty based on the indicated violation

None 2 minutes TMO Staff on duty

[190]

2. Pay the necessary fees at the City Treasurer’s Office

2. Collection officer receives the payment and issues an Official Receipt based on the presented Payment Order (OP)

Illegal Terminal

P2,000.00 Illegal

Parking P1,000.00

Obstruction P500.00

No Helmet P500.00

Overloading P500.00

No License P500.00

No Registration

P500.00

13 minutes

City Treasurer's Office

3. Present the Official receipt to the releasing group

3. Releasing officer records the details of the OR and releases the driver’s license and/ or vehicle plate

None 1 minute City Treasurer's Office

4. Fill-out the Client Satisfaction Form

4. Ask the client to kindly fill-up the Customer Satisfaction rating Form

1 minute TMO Staff on duty

TOTAL

Fees depends

on the nature of

traffic violation

17 minutes

[191]

2. REDEMPTION OF IMPOUNDED VEHICLE

The process involves verification of the Temporary Citation Ticket (TCT) issued by the apprehending officer/traffic enforcer and timely release of confiscated vehicle key/s. Client is then referred to the vehicle impound facility for redemption of confiscated vehicle/s.

Office or Division CMO- City Traffic Management Office


Type of Transaction G2C - Government to Citizens; G2B – Government to Business

Who may avail

All traffic violators who have been issued the TCT - Temporary Citation Ticket; has no driver’s license and/or does not carry with him/her the vehicles registration papers.


1. Green Copy of the TCT 2. Official Receipt of Payment

Issued by the Apprehending Officer Trece Martires City Traffic Management Office TMC-TMO Releasing group


PROCESS ING TIME

PERSON RESPONSIBL

E

1. Present the green copy of the TCT to the TMC-TMO Releasing Officer

1. Releasing officer verifies if the original copy of the TCT and the driver’s license/ other relevant documents are already transmitted by the issuing/ apprehending

officer/unit; 1.1 Assess the

applicable fee/penalty based on the indicated violation

None 2 minutes

F. Barasigan

F. Barasigan

2. Pay the necessary fees at the City Treasurer’s Office

2. Collection officer receives the payment and issues an Official Receipt based on the resented Payment Order

Illegal Terminal

P2,000.00 Illegal

Parking P1,000.00

Obstruction

1 minute

City Treasurer's

Office

[192]

(OP)

P500.00 No Helmet P500.00

Overloading P500.00

No License P500.00

No Registration

P500.00

3. Present the Official Receipt to the releasing group

3. Record the OR details

3.1 Prepare the Order of Release based on the documents for approval by the TMC-TMO head;

3.3 Direct guide the

client on how to claim the vehicle at the city impounding area

None 1 minute F. Barasigan

F. Barasigan

F. Barasigan/ J. Estrella

4. Proceed to city impounding area and show the Order of Release

4. Release impounded vehicle.

None

30 minutes F. Barasigan/ J. Estrella

TOTAL

Fees depends on the

nature of traffic

violation

34 minutes

[193]

City Mayor’s Office- Civil Security Unit

External Services

[194]

1. BURIAL, SECURITY, AND PUBLIC ASSISTANCE

The Civil Security Unit readily provides burial, security and public assistance to

government, businesses and constituents in need of security services.

Office or Division CMO – Civil Security Unit


Type of Transaction G2C – Government to Citizen, G2G - Government to Government G2B – Government to Business

Who may avail All


Letter of Request Client


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit letter request with a contact no. to the CMO/CSU office at least 2-3 days before the date of activity.

1. Receive the request and advise the client to wait for a confirmation call from CSU personnel in one to two days after the date of filing.

None 2 days Arminda Sierra

Marieta De Silva

Watchman I

Melca Tia Job Order

2. Receive the security assistance

Actual provision of Public, Security, Burial Assistance.

None 1 hour Team Patrol 1303

(composed of 3 CSU staff)

TOTAL: P0.00 2 days & 1

hour

2. INFORMATION/ HELP DESK SERVICES

It Is a resource intended to provide the constituents or end user with information and support related to a City Government services or any related matters.



Type of Transaction

G2C – Government to Citizen, G2G - Government to Government G2B – Government to Business

Who may avail All visitors asking for information or assistance related to government services

[195]


Personal Information, Valid ID (optional) Client/visitor


PROCESSING TIME

PERSON RESPONSIBLE

1. Present Valid ID and provide personal information as asked by the security personnel on duty

1. Assist the visitor 1.1 Greet and

welcome the client w/ a smile.

1.2 Ask the client of his/her purpose.

1.3 Politely request the guest to provide personal info such as Name, agency/office and contact number.

1.4. Have the visitor seated.

None

3 mins. Information/Help Desk Staff

CSU

2. Remain seated while the security personnel

2. Call the attention of the action of officer /concerned official

None 3 mins. Information/Help Desk Staff

CSU

2.1 Turn over the guest to action officer/official

None 2 mins. Information/Help Desk Staff

CSU

3. Answer the customer satisfaction form at the Information/Help Desk

3. Before the visitor leaves the premises, request to answer the customer satisfaction survey

None 1min. Marietta L. De Silva

Watchman I

4. Receive the Certificate of

Appearance

4. Prepare the Certification of Appearance, if needed

None 2 mins. Marietta L. De Silva

Watchman I


[196]

3. BLOTTER 24/7

This service refers to a book that records arrests and other facts and events in CSU

station on daily basis




Who may avail All


Identification Card Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to front desk/any CSU Outpost and talk to duty desk officer and present ID if any/ or give full details of yourself

1. Entertain/ receive the client and verify identity/ ask the profile of the client

None 1 min. Security Enforcer On

Duty

2. Present the story and details of the subject incident/incidents or subject person/persons of concern to your blotter

2. Ask the client to narrate their story for recording of subject incident and subject person concern to blotter

None 7 mins. Security Enforcer On

Duty CSO

3. Provide the necessary information relative to the incident

3. Ask questions relative to the incident

None 6 mins Security Enforcer On

Duty CSO

4. Write your name and affix your signature at the bottom of the blotter

4. Upon completion of the blotter, let the client sign the report

None 1 min. Security Enforcer On

Duty CSO


[197]

4. COMMUNITY ASSISTANCE 24/7

It gives a 24 hrs. and 7 days a week security service as it brings a peace and order

in the community.




Who may avail All


Identification Card Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the nearest CSU Office/Outpost and ask for assistance

1. Entertain/ receive the client and verify identity/ ask the profile of the client

None 1 min. desk officer on duty

2. Give full details/information regarding the incident for assistance

2. Quickly ask the details of the request for recording

None 2 mins. desk officer on duty

3. Direct the CSU personnel to the incident

3. CSU Operation will assign one or more personnel to render the necessary assistance


3.1 After responding, the CSU personnel record the full detail of assistance rendered


3.2 Have the arrested person, if any,


[198]

undergo medical examination

3.3 Take appropriate action as may be warranted.



5. 24/7 MOBILE PATROLLING

Conduct visibility roving along the area of responsibility from time to time and take a courtesy call to Barangay Units to be visited. Also maintain the security of the premises of the community and maintain the Peace and Order.



Type of Transaction G2C – Government to Citizen G2G- Government to Government G2B – Government to Business

Who may avail Trecenos/ DRRMO, PNP and Barangay Units


Emergency phone call/ on site verbal request for assistance

Client/ DRRMO/ PNP/ Barangay Units/ Concerned Citizens


PROCESSING TIME

PERSON RESPONSIBLE

1. Client to make emergency phone call for emergency response/ Report of anomaly/ Call for assistance to the Mobile Patrol on site

1. Coordinate w/ other CSU Mobile Patrol units, City Disaster, PNP and concerned Barangay Units in any case of alarm and emergency call that need to be responded

None 1 min. Mobile Patrol nos. 1301, 1302,

1303 – Officer On duty

1.1. Immediately respond to

None 5 mins. Mobile Patrol nos. 1301, 1302,

[199]

reports of emergencies or possible crimes and offering the necessary assistance


1.2. Monitor illegal activities such as illegal vendors, Issuing citation ticket of traffic violators c/o TMO

None 4 mins Mobile Patrol nos. 1301, 1302,


1.3 Approach in a

courteous

manner and

exercise

maximum

tolerance with

caution when

dealing with

apprehended

individual

None 2 min. Mobile Patrol nos. 1301, 1302,


1.4 All duty mobile patrol personnel shall report daily and provide all necessary paper works and testimonies in court if needed.

None 3 mins. Mobile Patrol nos. 1301, 1302,



[200]

Public Employment Services Office

External Services

[201]

1. EMPLOYMENT FACILITATION (JOBSEEKERS)- ISSUANCE OF

LETTER OF RECOMMENDATION FROM CITY MAYOR

The PESO facilitates issuance of Letter of Recommendation to jobseekers

approved and signed by the City Mayor.

Office or Division City Mayor's Office- Public Employment Service Office (PESO)


Type of Transaction

G2C- Government to Citizen

Who may avail Applicants /Treceño Jobseekers


Biodata / Resume NSRP (National Skills Registration Program) form 1

For first time applicant only: SSS PAG-IBIG PHILHEALTH TIN

Applicant PESO Applicant/SSS Applicant/PAG-IBIG Applicant/PHILHEALTH Applicant/ BIR


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit biodata

/ resume

1. Check and review biodata/ resume

None 1 minutes Necita F. Abestro

OIC-PESO

1. Fill out NSRP

form 1 and

Applicant’s

Registration

sheet (ARS)

2. Give client NSRP form 1 & ARS and guide them in filling-out

None 5 minutes KC Velle Reginaldo

Admin. Asst. 1

3. Submit the

properly filled

out NSRP form

1 and ARS

3. Check and review the filled out NSRP form 1 and ARS if information is the same from the submitted biodata/resume

3.1 Conduct preliminary screening if qualification and

None 2 minutes

2 minutes

KC Velle Reginaldo

Admin. Asst. 1

Necita F. Abestro

OIC-PESO

[202]

skills match to the available job vacancies requirement of the company.

3.2 Issue the

Request Slip attached to the 2biodata/resume with c1ompany name, ad2dress and company’s name representative

1 minutes

KC Velle Reginaldo

Admin. Asst. 1

4. Proceed to the

Mayor’s Office

for signature of

the City Mayor

to the

Recommendati

on Letter

4. Prepare the Recommendation Letter (to be signed by the City Mayor or designated officer)

None 2 minutes Admin. Asst. II CMO

Admin. Aide II

CMO

City Mayor CMO

5. Receive the

Recommendati

on Letter

attached to bio

data/ resume

and other

requirements

5. Release the Recommendation Letter attached to bio data/ resume and other requirements

None 5 minutes Admin. Aide II CMO

6. Report to the

company you

are

recommended

to

. 6. Inform the employer of the applicant recommended and the position he/she is applying for


OIC-PESO

TOTAL: P0.00 19

minutes

[203]

2. EMPLOYMENT FACILITATION FOR EMPLOYERS – REQUEST FOR JOB POSTING / DESSIMINATION

Public Employment Service Office facilitates the request of employers for Job Posting / Dissemination Office or Division CMO- Public Employment Service Office (PESO)


Type of Transaction

G2B- Government to Business

Who may avail Employers


• NSRP (National Skills Registration

Program) form 2

• Letter of Intent

• Company Profile

• Mayor’s Business Permit

• List of Job Vacancies/Job Orders with

requirements

• Registration of Philjobnet.com.ph

• DOLE Certificate of “No Pending Case”

PESO

Employer Employer Employer Employer

Employer Employer


PROCESSING TIME

PERSON RESPONSIBLE

1. Call, fax, e-mail

job vacancies or

visit the office

and provide the

required

information

1. Receive call, fax, e-mail and brief interview to employers


OIC-PESO

2. Register at

visitors logbook

2. Let the applicant sign in the visitor’s log book

None

1 minute

KC Velle Reginaldo

Admin. Asst. 1

3. Submit Letter of

Intent addressed

to the City Mayor

together with all

the requirements

3. Receive and evaluate completeness of requirements


OIC-PESO

Fill out NSRP

form 2

4. Issue NSRP Form 2

None

1 minute

KC Velle Reginaldo

Admin. Asst. 1

[204]

Submit properly

filled out NSRP

form 2

5. Check and review the filled out NSRP form 2 and validity of the requirements submitted

None

5 minutes

Necita F. Abestro

OIC-PESO

6. Receive the copy

of Letter of Intent

6. Return the copy of Letter of intent

None 1 minute

Necita F. Abestro

OIC-PESO

6.1 Reproduce the job vacancies receive for PESO job vacancy board and for barangay posting

None

5 minutes

KC Velle Reginaldo

Admin. Asst. 1

6.2 Announce-ment of Job vacancies during Flag Ceremony and social media platform

None

2 minutes

Necita F. Abestro

OIC-PESO

TOTAL: P0.00 22

minutes

3. EMPLOYMENT FACILITATION FOR EMPLOYERS – REQUEST FOR PRE-SCREENING OF APPLICANTS RESUME AND DATABASE

The PESO also provides assistance to companies/ employers looking for available manpower/jobseekers in the office record/database.

Office or Division CMO- Public Employment Service Office (PESO)


Type of Transaction G2B- Government to Business


[205]


NSRP (National Skills Registration Program)form 2 Letter of Intent Company Profile Mayor’s Business Permit List of Job Vacancies/Job Orders with requirements Registration of Philjobnet.com.ph DOLE Certificate of “No Pending Case”

PESO Employer Employer Employer Employer Employer Employer


PROCESSING TIME

PERSON RESPONSIBLE


job vacancies or

visit the office

and provide the

required

information


None 5 minutes Necita F. Abestro OIC-PESO

2. Register at

visitors logbook


None

1 minute

KC Velle Reginaldo

Admin. Asst. 1

3. Submit Letter of

Intent addressed

to the City Mayor

together with all

the requirements


None 2 minutes Necita F. Abestro OIC-PESO

4. Fill out NSRP

form 2


None

1 minute

KC Velle Reginaldo

Admin. Asst. 1

5. Submit properly

filled out NSRP

form 2


None

5 minutes

Necita F. Abestro OIC-PESO

6. Receive the copy

of Letter of Intent


None 1 minute


7. Job Matching 7. Match Applicant’s qualification with the manpower requirement of employer

None

20 minutes

KC Velle Reginaldo

Admin. Asst. 1

8. Applicant’s

browsing/

8. Have access to PESO applicants

None

20 minutes


[206]

prospecting

data bank and allow to browse qualified applicants


9. Request

photocopy of

bio data/resume

of applicant

considered

9. Photocopy bio data/resume of applicants considered by employer

None 5 minutes

KC Velle Reginaldo

Admin. Asst. 1

10. Receive

documents

10. Release requested documents

None 1 minute KC Velle Reginaldo

Admin. Asst. 1

TOTAL: P0.00 1 hour and 1 minute

4. EMPLOYMENT FACILITATION FOR EMPLOYERS-REQUEST TO CONDUCT JOBFAIR (LOCAL/OVERSEAS), LOCAL RECRUITEMENT ACTIVITY (LRA), SPECIAL RECRUITMENT ACTIVITY (SRA)

Public Employment Service Office facilitates the request of employers to conduct Job fair (Local/Overseas), Local Recruitment Activity (LRA) and Special Recruitment Activity (SRA) to provide one-stop job application for jobseekers in the city



Type of Transaction




NSRP (National Skills Registration Program) form 2 Letter of Intent Company Profile Mayor’s Business Permit List of Job Vacancies/Job Orders with requirements Registration of Philjobnet.com.ph DOLE Certificate of “No Pending Case” Job Fair Authority (POEA) Job Fair Accreditation (DOLE)

PESO Employer Employer Employer Employer DOLE Employer Employer

[207]


PROCESSING TIME

PERSON RESPONSIBLE


job vacancies or

visit the office

and provide the

required

information



OIC-PESO

2. Register at

visitors logbook


None

1 minute

KC Velle Reginaldo

Admin. Asst. 1

3. Submit Letter of

Intent

addressed to

the City Mayor

together with all

the

requirements



OIC-PESO

4. Fill out NSRP

form 2


None

1 minute

KC Velle Reginaldo

Admin. Asst. 1

5. Submit properly

filled out NSRP

form 2


None

5 minutes

Necita F. Abestro

OIC-PESO

6. Receive the

copy of Letter of

Intent


None 1 minute

Necita F. Abestro

OIC-PESO

7. Proceed to

DOLE with the

received copy

of letter of intent

for approval and

issue “No

Objection”

7. Instruct the company representative to proceed to DOLE Office

None

2 minutes

Necita F. Abestro

OIC-PESO

8. Submit the letter

of approval from

DOLE / Job fair

authority from

POEA (one

week before the

event proper)

8. Check and review letter of intent approval from DOLE/ Job fair authority from POEA. (with date, venue and company

None

10 minutes

Necita F. Abestro

OIC-PESO

[208]

representative) 8.1 Announce the

event schedule during flag ceremony, photocopy job vacancies post to PESO Job vacancy board and picture for posting at FB and send to all barangay thru messenger

TOTAL: P0.00 28

minutes

5. EMPLOYMENT FACILITATION FOR APPLICANTS - JOBFAIR (LOCAL/OVERSEAS), LOCAL RECRUITEMENT ACTIVITY (LRA), SPECIAL RECRUITMENT ACTIVITY (SRA)

Public Employment Service Office facilitates the actual conduct of Job fair

(Local/Overseas), Local Recruitment Activity (LRA) and Special Recruitment Activity (SRA) to assist the employers and jobseekers in the venue.

Office or Division City Mayor's Office/Public Employment Service Office (PESO)


Type of Transaction


Who may avail Job Applicant


NSRP (National Skills Registration Program) form 2 BIODATA/Resume

PESO Applicants


PROCESSING TIME

PERSON RESPONSIBLE

1. Register 1. Provide Applicant Registration Sheet (ARS)

None

2 minutes KC Velle Reginaldo

Admin. Asst. 1

[209]

2. Fill out NSRP form 1

2. Issue NSRP form 1

None 5 minutes KC Velle Reginaldo

Admin. Asst. 1

3. Submit filled out NSRP form 1

3. Review and check the filled out NSRP form 1


OIC-PESO

4. Match the jobs available and determine the company posted at Job vacancy board

4. Provide job vacancy board

None 3 hours Necita F. Abestro

OIC-PESO

5. Proceed to the table/ booth of the company where the applicant intends to apply

5. Assist the applicants


OIC-PESO

6. Submit bio data/resume



OIC-PESO

7. Undergo interview/ examination



OIC-PESO

8. Wait for the result/ instruction of the company representative


None

2 minutes Necita F. Abestro

OIC-PESO

TOTAL: P0.00 3 hours & 17minutes

[210]

6. EMPLOYERS- JOBFAIR (LOCAL/ OVERSEAS), LOCAL RECRUITEMENT ACTIVITY (LRA), SPECIAL RECRUITMENT ACTIVITY (SRA)

Public Employment Service Office facilitates the Job fair (Local/Overseas), Local Recruitment Activity (LRA) and Special Recruitment Activity to employers.

Office or Division City Mayor's Office/Public Employment Service Office (PESO)


Type of Transaction G2C- Government to Citizen



Mayor’s Business Permit List of Job Vacancies / Job Orders with requirement Registration of Philjobnet.com.ph DOLE Certificate of “No Pending Case” Job Fair Authority (POEA) Job Fair Accreditation (DOLE) Job Fair Permit

Employer Employer Employer Employer Employer Employer Employer Employer


PROCESSING TIME

PERSON RESPONSIBLE

1. Register at the

Registration

area

1. Provide company Registration sheet (CRS)

1.1 Provide

Provincial Recruitment Activity (PRA) Summary report / Terminal Report form and table name tag

None

None

2 minute

5 minute KC Velle

Reginaldo Admin. Asst. 1

2. Submit Job

Vacancies

2. Provide Job vacancy board for posting the submitted job vacancies

None 5 minute Necita F. Abestro OIC-PESO

3. Proceed to the

table/booth

3. Assist the employers


Admin. Asst. 1

[211]

4. Submit original

copy of Job fair

authority from

POEA/ Job fair

Accreditation

from DOLE

4. Check the validity sublitted Job fair Aithority from POEA/ job fair accreditation from DOLE

4.1 Check the company’s ID of Job fair Representative 4.2 Assist the Job fair/ LRA/SRA

None 2 minute

1 minute

6 hours


5. Submit the accomplished terminal report / summary report

5. Check and review the submitted copy of Terminal Report/ Summary report

None 2 minute Necita F. Abestro OIC-PESO

6. Received certificate of Appearance/ attendance

6. Preparation and issuance of certificate of appearance/ attendance to the participating companies

None 1 minute


TOTAL: P0.00 6 hours &

20 minutes

7. SECURING MAYOR’S OCCUPATIONAL PERMIT

Public Employment Service Office provides assistance to job applicants in securing Mayor’s Occupational Permit approved and signed by the City Mayor.




Who may avail Applicants

[212]


Present original and submit photocopy of the following: Cedula Barangay Clearance Police/NBI Clearance Mayor’s Referral (for not residence of the city)

Applicant Applicant Applicant Applicant


PROCESSING TIME

PERSON RESPONSIBLE

1. Present and submit original and photocopy of the requirement needed

1. Check and validates the requirement presented by applicants

None 5 minute Necita F. Abestro

OIC-PESO

2. Proceed to the

City Treasurer

Office for the

payment

2. Issue order of payment attached to the original requirement

P200.00 2 minute KC Velle Reginaldo

Admin. Asst. 1

3. Present the

official receipt

payment for

Mayor’s

Occupational

permit

3. Issue request slip attached to original requirement with the official receipt


Admin. Asst. 1

4. Register at

PESO

Applicant’s

Registration

sheet (ARS)

4. Provide the PESO Applicant’s registration sheet (ARS)


Admin. Asst. 1

5. Proceed to City

Mayor's Office

for Mayor's

Occupational

Permit

5. Prepare and print the Mayor’s Occupational Permit

5.1 For City Mayor/

her representative

officer approves

and signs the

Mayor’s

Occupational

Permit

None

None

2 minute

5 minute

Admin. Asst. II CMO

Admin. Aide II CMO

[213]

6. Receive the

Mayor’s

Occupational

Permit

6. Release of Mayor’s Occupational permit

None 1 minute Admin. Aide II CMO

TOTAL: P200.00 18

minutes

8. SECURING MAYOR’S CLEARANCE

Public Employment Service Office provides assistance to job applicants in securing Mayor’s Clearance approved and signed by the City Mayor.






Present original and submit photocopy of the following: Cedula Barangay Clearance Police/NBI Clearance

Applicant Applicant Applicant


PROCESSING TIME

PERSON RESPONSIBLE



None 5 minute Necita F. Abestro

OIC-PESO

2. Proceed to the

City Treasurer

Office for the

payment

2. Issue order of payment attached to the original requirement


Admin. Asst. 1

3. Present the

official receipt

payment for

Mayor’s

3. Issue request slip attached to original requirement with the official receipt


Admin. Asst. 1

[214]

Occupational

permit

4. Register at

PESO

Applicant’s

Registration

sheet (ARS)

4. Provide the PESO Applicant’s registration sheet (ARS)


Admin. Asst. 1

5. Proceed to City

Mayor's Office

for Mayor's

Clearance

5. Prepare and print the Mayor’s Clearance

5.1 For City Mayor/ her representative officer approves and signs the Mayor’s Clearance

None

None

2 minute

5 minute

Admin. Asst. II CMO

Admin. Aide II CMO

6. Receive the

Mayor’s

Clearance

6. Release the Mayor’s clearance


TOTAL: P0.00 18

minutes

9. SECURING MAYOR’S REFERRAL/ENDORSEMENT LETTER

Public Employment Service Office provides assistance to job applicants in securing Mayor’s Referral/Endorsement approved and signed by the City Mayor.






Present original and submit photocopy of the following: Cedula Barangay Clearance Police/NBI Clearance

Applicant Applicant Applicant

[215]


PROCESSING TIME

PERSON RESPONSIBLE




Admin Asst. 1

2. Received

request slip

attached to the

presented

original for

Mayor’s Office

Issue request slip attached to the original requirement


Admin Asst. 1

3. Register at

PESO

Applicant’s

Registration

sheet (ARS)

Provide the PESO Applicant’s registration sheet (ARS)


Admin Asst. 1

4. Proceed to City

Mayor’s Office

for Mayor’s

Referral/Endors

ement

4. Prepare and print the Mayor’s Referral/Endorsement

4.1 For City Mayor

or by designated officer approves and signs the Mayor’s Referral/Endorsement

None

None

2 minute

5 minute

Admin. Asst. II CMO

Admin. Aide II CMO

5. Receive the

Mayor’s

Referral/Endor

sement

5. Release of Mayor’s Referral/Endorsement


TOTAL: P0.00 16

minutes

[216]

10. FREE MAYOR’S OCCUPATIONAL PERMIT/MAYOR’S CLEARANCE FOR FIRST TIME JOB SEEKERS

Public Employment Service Office facilitates the Free Mayor’s Occupational Permit / Mayor’s Clearance to applicants approved and signed by the City Mayor.






Barangay Certificate of First Time Jobseeker/Free Cedula Barangay Clearance/Free Police/NBI Clearance/Free

Applicant/Barangay Applicant/Barangay Applicant/Barangay Applicant/NBI or Police


PROCESSING TIME

PERSON RESPONSIBLE




Admin Asst. 1

2. Received

request slip

attached to the

presented

original for

Mayor’s Office

Issue request slip attached to the original requirement


Admin Asst. 1

3. Register at

PESO

Applicant’s

Registration

sheet (ARS)

Provide the PESO Applicant’s registration sheet (ARS)


Admin Asst. 1

4. Proceed to City Mayor’s Office for Mayor’s Occupational Permit/Mayor’s Clearance

4. Prepare and print the Mayor’s Occupational Permit/Mayor’s Clearance

4.1 For City Mayor

or by designated

None

None

2 minute

5 minute

Admin. Asst. II CMO

Admin. Aide II CMO

[217]

officer approves and signs the Mayor’s Occupational Permit/Mayor’s Clearance

5. Receive the

Mayor’s

Occupational

Permit/Mayor’s

Clearance

5. Release of Mayor’s Occupational Permit/Mayor’s Clearance


TOTAL: P0.00 16

minutes

11. SPECIAL PROGRAM FOR EMPLOYMENT OF STUDENT (SPES) FOR APPLICANTS

Public Employment Service Office facilitates the Special Program of Students (SPES) to poor but deserving Treceño students. Office or Division CMO- Public Employment Service Office (PESO)



Who may avail 15-30 year old and poor but deserving Treceño students


1. Poor but deserving students 2. Attest applicant’s age (Birth Certificate) 3. Attest applicant’s rating (Form 138, Certificate of school registrar passed the previous S/Y 4. Attest applicant’s family income (Certificate of indigency Certificate of no income) SPES Registration Form (SF2) Oath of understanding (SF 2-A) Employment Contract (SF 4) Certificate of Employment Form Must Bonafide resident of Trece Martires ID Picture : 2pcs 1x1 3pcs 2x2

PESO Assessment Applicant/PSA Applicant/School Applicant/Barangay Hall of residence PESO PESO PESO PESO PESO Assessment Applicant

[218]


PROCESSING TIME

PERSON RESPONSIBLE

1. Accomplished

SPES

RegistrationFor

m (SF2) and

paste 2x2 pic

1. Issue SPES Registration form

1.1 Check and review filled out SPES registration form

None

None

3 minute

2 minutes


2. Attend SPES Orientation

2. Discuss the concept of SPES

None 2 hour Necita F. Abestro OIC-PESO

3. Sign the Employment Contract

3. Facilitate the signing of employment contract

None 5 Necita F. Abestro OIC-PESO

4. Determine the

work

assignment

4. Assist and accompany applicants to the office/establishment where he/she is assigned


5. Receive SPES ID, Time card and Daily activity report form

5. Issue ID, Time card and daily activity report


6. Report regularly as scheduled

6. Supervise and monitor applicant’s work performance

6.1 After 20 days of work, prepare the daily time record and payroll sheet of SPES beneficiaries and submit to budget office

None

None

2

1 hour


7. Receive the salary as schedule of cashier

7. Facilitate the processing of payment of salary of SPES beneficiaries


7.1 Call/Text SPES beneficiaries on the date of release of 60% cash


[219]

8. Wait for the

notice of the

release of 40%

check salary

from DOLE

8. Call/Text SPES beneficiaries on the date of the release of check salary from DOLE


TOTAL: P0.00 3 hours and 20

minutes


12. REQUEST FOR THE CONDUCT OF LABOR EDUCATION FOR GRADUATING COLLEGE STUDENTS

Public Employment Service Office facilitates the request to conduct Labor Education for Graduating College Students (LEGS) to school. Office or Division CMO- Public Employment Service Office (PESO)



Who may avail Schools


Letter Request School Coordinator

CLIENT STEPS

AGENCY ACTION FEES TO BE

PAID PROCESS ING TIME

PERSON RESPONSIBLE

1. Request to conduct LEGS

1. Receive the letter and schedule in Calendar of activities

None 2 minutes Necita F.Abestro OIC-PESO

2. Coordinate with DOLE for the conduct of LEGS


3. Confirmation of request to the school


TOTAL: P0.00 10

minutes

[220]

13. CONDUCT OF LABOR EDUCATION FOR GRADUATING COLLEGE STUDENTS (LEGS) FOR STUDENTS

Public Employment Service Office facilitates the conduct of Labor Education for Graduating College Students (LEGS) to graduating college students.




Who may avail Graduating College students


Registration Venue Proper

CLIENT STEPS



PERSON RESPONSIBLE

1. Register at the Registration area

1. Preparation venue, materials and equipment needed for the LEGS


2. Provide Applicants Registration Sheet (ARS)

None 1 hour Necita F.Abestro OIC-PESO

3. Provide assistance on the conduct of LEGS

None 2 hours Necita F.Abestro OIC-PESO

TOTAL: P0.00 3 hours & 2 minutes

[221]

Office of the City Slaughterhouse

Operation

External Services

[222]

1. ANIMAL INSPECTION

• Post Mortem Inspection

• Ante Mortem Inspection

• Post Abattoir Inspection

Office or Division : City Slaughterhouse Operation


Type of Transaction : G2C – Government to Citizen

Who may avail: Meat Vendors, Meat Distributors, Citizen


For Post Mortem Inspection

• Live Food Animal/s For Ante Mortem Inspection

• Carcass of the Food Animal/s For Post Abattoir Inspection

• Certificate of Meat Inspection

Client Client City Slaughterhouse


PROCESSING TIME

PERSON RESPONSIBLE

1. Present the animal / meat

1. Conduct the Inspection

• Ante Mortem

• Post Mortem

• Post Abattoir

P 5.00 per head P 0.35 per kilo

1 minute

1 minute

1 minute

Meat Inspector on Duty

Gilbert D. Maminta Jessie Barrientos Jimmy Barrinuevo

2. Receive the Meat Inspection certificate.

2. Prepare the certificate of meat inspection 2.1 Sign the

certificate 2.2 Issue the

certificate

None 2 minutes



TOTAL:

P5.00 per head + P.0.35 per kilo

5 minutes

[223]

2. ANIMAL SLAUGHTERING

Food animal should be slaughtered on an NMIS accredited slaughterhouse.

Office or Division : City Slaughterhouse Operation


Type of Transaction : G2C – Government to Citizen

Who may avail: Meat Vendors, Meat Distributors, Citizen


For cattle:

• Certificate of Ownership

• Certificate of Transfer

• Veterinary Health Certificate

• Shipping Permit

For swine:

• Veterinary Health Certificate

• Shipping Permit

Provided by the client

CLIENT STEPS


PROCESS-ING TIME

PERSON RESPONSIBLE

1. Bring the food animal/s in the Slaughter house and submit the required documents.

1. Meat Inspector receives and verifies the documents

1.1 Ante Mortem Inspection

If failed: recommendation / issuance of condemnation certificate

1.2 Slaughtering 1.3 Post Mortem

Inspection if failed: issue

certificate of condemnation

1.4 Weighing and recording

1 minute

2 minutes

25 minutes 5 minutes

2 minutes


Gilbert D. Maminta

Jessie Barrientos

Jimmy Barrinuevo

2. Sign in the Client logbook in office lobby or at the window.

2. Validate documents such as Veterinary Health Certificate and Shipping Permit

5 minutes Slaughterhouse Operation Staff

Siony O. Rosarda Benedicto L. Mabilin

Rowena L. Sierra

[224]

3. Clients will agree to the Meat Inspector on duty once they found part/s on carcass that must be condemned.

3. Meat Inspector on duty should perform massive Post Mortem Inspection and issue Condemnation Certificate as proof that carcass part/s has been condemned.

None 2 minutes Meat Inspector on duty


4. Secure Order of payment for their carcass

4. ssue a copy of order of payment for the following.

4.1 For Swine: Slaughter’s Fee Permit to

Slaughter Corral Fee Ante Mortem Post Mortem 4.2 For Cattle: Slaughter’s Fee Permit to

Slaughter Corral Fee Ante Mortem Post Mortem

P 140.00 P 20.00 P 5.00 P 5.00 P 0.35 P 240.00 P 30.00 P 7.00 P 7.00 P 0.35

1 minute Slaughterhouse Operation Staff

Siony O. Rosarda Rowena L. Sierra

5. Pay the required fees at the City Treasurer’s Office by showing the order of payment Make sure to secure Official Receipt upon payment.

5. Collector on duty will accept the payment and issue Official Receipt.

5.1 Check if the

client secured the Official Receipt after payment.

None 5 minutes

1 minute

Collector on Duty from City Treasurer’s Office Slaughterhouse Operation Staff Siony O. Rosarda Rowena L. Sierra

6. Return to the City Slaughterhouse staff for

6. The staff will record the payment made.

None 1 minute Slaughterhouse Operation Staff Rowena L. Sierra

[225]

recording of the Official Receipt.

7. Ask for a copy of Local Meat Inspection Certificate

7. Meat Inspector on duty will issue Meat Inspection Certificate.

None 1 minute Meat Inspector on Duty


Bayani Lubigan

8. Client must prepare a clean container for dispatching of meat and meat by-products

8. Branding of carcass must be made before dispatching

None 1 minute Meat Inspector on Duty

Jessie Barrientos Jimmy Barrinuevo

9. Client will request for a copy of Meat Inspection Certificate (MIC) to the Inspector.

9. Issue Meat Inspection Certificate

None 5 minutes Meat Inspector on Duty

Gilbert Maminta Bayani Lubigan

TOTAL:

For Hogs / Swine: P170.00 per head + P.0.35 per kilo

For

Cattle: P 284.00 per head + P 0.35 per kilo

57 minutes

[226]

3. MASSIVE BARANGAY INSPECTION

As per City Ordinance No. 2007-133, the City Slaughterhouse has the power to inspect meats and meat by-products. This service is provided for those who want to make sure that meat and meat by-products sold to their respective barangay is in accordance to NMIS standard.

Office or Division City Slaughterhouse Operations



Who may avail Citizen


Written Letter from Barangay requesting for Massive Inspection

Brgy. Hall where the Client who seeks inspection resides.


PROCESS-ING TIME

PERSON RESPONSIBLE

1. Bring the copy of written letter issued by the Barangay to City Slaughterhouse requesting the conduct of Massive Barangay Inspection.

1. Receive the

letter from the

client.

1.1 Schedule the

date and time

of inspection.

1.2 Inform the

client about the

scheduled date

and time of

inspection.

1.3 Conduct

Massive

Barangay

Inspection

None

1 minute

1 minute

1 minute

1 hour per barangay

Meat Inspector / Slaughterhouse

Staff

TOTAL: 1 hour and 3 minutes

[227]

4. ELIMINATE ILLEGAL BACKYARD SLAUGHTERING Client may report and request for the elimination of illegal backyard slaughtering.

Office or Division City Slaughterhouse Operation





Written Letter requesting the elimination of illegal backyard slaughtering.

Client /Brgy. Hall where the client resides


PROCESSING TIME

PERSON RESPONSIBLE

1. Secure a written letter reporting that illegal backyard slaughtering is happening in the barangay.

1. Receive the letter of request

1.1 Schedule the

date and time

of inspection

1.2 Inform the

client about the

scheduled

inspection

1.3 Inspect the

place where

illegal

slaughtering is

reported.

1.4 Condemn /

Fine the person

liable for the

illegal

slaughtering

None

1 minute

1 minute

1 minute

1 hour per barangay

15 minutes

Meat Inspector / Slaughterhouse

Staff

TOTAL: 1 hour and 18

minutes

[228]

5. MARKET INSPECTION

Client may report and request for the elimination of illegal backyard slaughtering.

Office or Division City Slaughterhouse Operation



Who may avail Meat Vendors


Meat Inspection Certificate City Slaughterhouse


PROCESSING TIME

PERSON RESPONSIBLE

1. Present the Meat Inspection Certificate per Stall Owner.

1. Check the date and time of the certificate issued and the number of heads stated in it.

None

3 minutes per

stall

Meat Inspector

on Duty

Jennelyn Dela Cruz

Azer Ann Costa

TOTAL:

3 minutes

[229]

Treceño Medical Pavilion

External Services

[230]

1. ADMISSION OF TRECEÑO PATIENTS FROM THE EMERGENCY ROOM OF GEAMH TO TRECEÑO MEDICAL PAVILION

Admission of Treceño patients from GEAMH Emergency Room to Treceño Medical Pavilion

Office or Division: Treceño Medical Pavilion


Type of Transaction: G2G- Government To Government

Who may avail: GEAMH and TMP

CHECK LIST OF REQUIREMENTS WHERE TO SECURE

• GEAMH ER Doctor’s referral form,

• Laboratory results of patient, • Case number from GEAMH

admitting section

GEAMH Emergency Room Hymex Laboratory

CLIENT STEPS


PROCESS-ING TIME

PERSON RESPONSIBLE

1. Patient will go to Emergency room for check-up/ assessment

1. ER nurse informs TMP (Treceño Medical Pavilion) of possible admission

None 1 min. ER Nurse on Duty

1.1 TMP ROD will go to GEAMH-ER attend and re assess patient if admissible at TMP

None 15 min. TMP Resident on

Duty

1.2 TMP ROD will prepare the admitting orders of patient to be admitted to TMP

None 5 min. TMP Resident on

Duty

1.3 Transfer of patient from emergency room of GEAMH to TMP

None 10 min. TMP IW on Duty

2. The family/

relatives of

patient will

go to

admitting

office.

2. Advice patient family/relatives to go to admitting office. None 1 min. Nursing Attendant

[231]

3. Patient’s family/relatives will fill-up admission slip.

3. Interview patients relatives and fill-up admission slip and discuss the hospital policy

None 2 min. Nursing Attendant I

3.1 Log patient information and inform GEAMH admitting section for the issuance of case number

None 1 min. Nursing Attendant I


2. OUT-PATIENT CONSULTATION

Management of common illnesses and preventable diseases.



Type of Transaction:

G2C – Government To Citizen

Who may avail: Treceño


• Laboratory results

• Admitting orders Resident on Duty


PROCESS-ING TIME

PERSON RESPONSIBLE

1. Patient’s will sign in to log book for OPD

1. Prepare patients record and get hospital number to GEAMH

P5.00 2 min Nursing Attendant

1.1 Take vital signs and advice patient to go to consultation room

None 2 min Nursing Attendant

[232]

2. Patient will wait at the lobby area for AVP.

2. Discuss hospital policy and present an Audio Visual presentation (AVP) regarding certain illnesses like dengue, malaria, hypertension and the like.

None 5 min

Chief of Hospital and

Supervising Administrative

Officer

3. Patient will go to OPD room.

3. Consultation (history taking, physical exam, and request for laboratory exam if necessary)

None 5 min Chief of Hospital TMP Resident on

Duty

3.1 Assess and treat patient accordingly and prescribe necessary medications.

None 5 min (Chief of Hospital) TMP Resident on

Duty

4. Patient’s family/relative will prepare necessary belongings for admission.

4. If admissible, prepare admitting orders

None 5 min TMP Resident on

Duty


3. DISCHARGE OF PATIENTS

The patient was ordered for discharge after having treated and recuperated.




Who may avail: Treceño Patients


• PSA birth certificate • Philippine Statistics Office

[233]

• Philhealth certicate of contribution

• Official receipt form city treasurer’s office

• Discharge slip

• Philhealth Office

• City Treasurers Office

• Nurse on Duty at Nurse Station


PROCESSING TIME

PERSON RESPONSIBLE

1. Patient’s family/relative will prepare necessary documents needed for discharge (PSA birth Cert., Philhealth number, and others)

1. Inform the patient and relative regarding discharge order and advise their representative to go to the billing section for clearance.

None 3min Head Nurse

2. Patient’s family/relative will pay bill at City Treasurer’s Office) and prepare clearance for discharge.

2. Billing section will prepare the statement of account, request of medical certificate/ abstract and advice to go to city treasurer’s office for the payment

See Medical

and Physical

Examination Fees below

15 min Billing Section

Staff

3. Patient’s family/relative will go to nurse’s station and present the clearance for the issuance of discharge slip.

3. Advice patient’s relative to go back to nurse’s station and present the clearance for the issuance of discharge slip.

None

5 min

Billing Section Staff

1.1 Issuance of

discharge slip

and give

instructions for

home

medications

None 5min Nurse on Duty

[234]

and follow up.

4. Patient’s relative will present the discharge slip to the Security Guard on duty.

4. Inspect patient’s belongings and get the discharge slip from the patient/relative

None 2min Security Guard

on Duty

TOTAL

Article K. Service

Fee- Medical

and Physical

Examination of the


Martires City

25 minutes

4. WATCHERS HOUR FOR PATIENTS FAMILY/RELATIVES

The hospital authority informs the patient’s family/relatives about the hospital policy.




G2C – Government To Client

Who may avail: Treceño


None Nurse Station/TMP Lounge Area

[235]


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Patient’s family/relatives will sign in to the logbook for watcher’s hour.

1. Inform the patient’s family/relatives to go to lounge area for the watcher’s hour

None 5 mins. NA on Duty

2. Patient family/relatives will participate in the discussion and follow the hospital policy.

2. Discuss hospital policy and introduce waste segregation campaign of the local government

None 25 mins.

Chief of Hospital and

Supervising Administrative

Officer

TOTAL P0.00 30

minutes

Medical and Physical Examination Service Fee

TRECEÑO MEDICAL PAVILLON X –RAY SERVICES PRICE Chest P 200.00 Chest APL (PEDIA) 200.00 Chest Adult 150.00 ECG 120.00 ECG Reading 50.00

MEDICINES AND HOSPITAL SUPPLIES ITEMS BLC PRICE 30% PRICE BLOOD LANCET 3.0 P 5.00 COTTON BALLS (20 PCS/PACK) 20.00 20.00 EXAMETHASONE 8MG. 67.75 90.00 DROPAMINE HCL 117.00 150.00 EPINEPHRINE HCL 34.00 50.00 HYDRALAZINE 20MG/ML 143.00 185.00 HYDROCORTIZONE 100/MG 41.75 55.00 INSULIN 550.00 800.00 LIDOCAINE 2% 50ML 60.00 80.00 METHLERGONOMETRINE 200MG/ML 21.00 30.00 PARACETAMOL 150MG/ML 54.75 75.00 POTASSIUM CHLORIDE INJECTABLE 20ML 36.75 50.00 PNSS DEXTROSE 1 LITER 84.00 120.00 SALBUTAMOL SO4 2.5MG/2.5ML 13.00 20.00 SODIUM BICARBONATE 50ML 126.75 165.00 SYRINGE 1CC 14.75 20.00 SYRINGE 3CC 7.00 10.00

[236]

SYRINGE 5CC 4.50 4.50 SYRINGE 10CC 4.50 4.50 INSULIN SYRINGE 14.75 20.00 INSYTE G18 75.00 98.00 G20 75.00 98.00 G22 75.00 98.00 G24 75.00 98.00 URINE BAG 80.00 104.00 FEEDING TUBE 8,10,12,14,16,18 150.00 165.00 TERBUTALINE SO4 500MCG/ML 91.00 120.00 TRANEXAMIC ACID 500MG 73.00 100.00 KCL AMPULE 41.00 55.00 D5 IBM 72.00 93.00 CHERRIES 10.00 20.00 ET TUBES 2.0 150.00 165.00 3.0 150.00 165.00 3.5 150.00 165.00 4.0 150.00 165.00 4.5 150.00 165.00 5.0 150.00 165.00 5.5 150.00 165.00

Issuance of Medical Certificates: Medical Certificate P 130.00 Medical Abstract P 130.00

Miscellaneous P 200.00 Additional Charges

- For Patients With Personal Electrical

Belongings (electric Fan, Laptop, Etc.) P 50.00

[237]

Trece Martires Memorial Park

External Services

[238]

1. FUNERAL SERVICE

The purpose of the program is to help the indigent family in crisis situation and lighten the burden of expensive funeral service. It provides an affordable and decent funeral service. The registered voter who avail the service shall pay five thousand pesos (Php 5,000.00) and ten thousand pesos (Php 10,000.00) for non-registered.

Office or Division CMO- Trece Martires Memorial Park



Who may avail Citizens and different Offices

CHECKLIST REQUIREMENTS WHERE TO SECURE

1. Voter’s ID/stub, 2. Certified True copy of death

certificate, 3. Barangay Indigency and barangay

Clearance 4. Funeral Contract 5. Request Letter to Mayor

COMELEC Barangay

Local Civil Registrar

TMMP Client



PERSON RESPONSIBLE

1. Request for

the Service

1. Interview and record the place of death, contact person and contact nos. and the requirements

None 3 mins TMMP Staff

1.1 Prepare Travel Order and trip ticket


1.2 Pick up the cadaver None 1 day TMMP Staff

1.3 Report to City Health Office for Embalming permit

None 5 mins. Authorized

Officer of City Health Office

1.4 Embalming process None 5 hrs.

License Embalmer

2. Fill up the funeral contract and submit the requirements

2. Interview and asses the accomplished funeral contract


[239]

2.1 Verify the completeness of the presented documents/ requirements

None 10 mins. TMMP Staff

3. Secure order of Payments * Make sure

to secure the requirements

3. Prepare Order of

Payments None 2 mins. TMMP Staff

4. Proceeds to designated payment window of City Treasurer’s Office

4. City Treasurer’s Office will be received payments and issued OR

Registered Voters

Php 5,000.00 Non-

Registered Voters

Php 10,000.00

13 mins. Revenue/

Collection Officer

5. Return to TMMP and present the proof of payment of funeral service

5. Duplicate and records the Official Receipt to logbook

None 2 mins. TMMP Staff

5.1 Deliver and Set-up the funeral equipment’s to the wake area

None 3 hrs. Funeral Staff

6. Apply and

Secure the

Burial Permit

6. Wake None 3 days Funeral Staff

6.1 Received and checked the completeness of the burial permit

None 32 mins. Catalina Tolentino

CPDC

7. Proceeds to

Cemetery to

locate the

burial space

7. Received the cemetery copy of the burial permit

None 1 hr. Rolando Gatdula

Cemetery Caretaker

7.1 Interment None 1 day Funeral Staff

TOTAL

P5000.00/ P10,000.00

5 days, 7 hrs and 37

mins.

[240]

2. ISSUANCE OF CERTIFICATE OF FUNERAL SERVICE

Funeral Certificate is issued to the beneficiary of the deceased who will avail the SSS

benefits. The certificate attests that the City Government rendered funeral service to the deceased.



Type of Transaction G2C- Government to Citizen and, G2G- Government to Government

Who may avail Citizens


Certified True copy of death certificate Local Civil Registrar’s Office

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Request Certificate of Funeral Service and submit Certified True Copy of Death Certificate

1. Receives the copy of death certificate and interview the clients

None 2 mins

TMMP Staff

1.1 Verifications of Records


1.2 Issues order of payments and direct the clients to pay at the Treasurer’s Office


2. Proceed to designated payment window of the City Treasurer’s Office

2. City Treasurers Office Received payment and issued Official Receipt

DST Certification Php 30.00

Certification

Fee Php100.00

13mins Revenue / Collection

Officer

3. Return to TMMP to present the proof of Payment

3. Prepare and encode the DST Certification fee and Certification fee in Certificate of Funeral Service


4. Claim the certificate and signed the received copy

4. Forward the certificate to the City Mayors Office for signature

10 mins Authorized/Designated

Personnel of City Mayor

4.1 Issue the Certificate of Funeral Service


TOTAL P130.00 37

minutes

[241]

3. PRE-NEED MEMORIAL LOTS

The objective of this service is to provide burial space.






Voter’s ID/Stub Community Tax Certificate

Client, COMELEC Barangay Hall of residence

FEES TO BE PAID

Mausoleum Lot Gross Selling Price 450,000.00 (@15,000.00/sqm.) Cash Basis (Less 10% discount) 405,000.00 Interment Fee 10,000.00 Payment Schedule for Installment basis 10% Down Payment 45,000.00 90% Balance payable up to 3 years 405,000.00 Monthly Amortization for Installment basis 1 year to pay *09026 36,555.30 2 years to pay *0.04849 19,638.45 3 years to pay *0.03616 14,037.30

Lawn Lot Gross Selling Price 30,000.00 Cash Basis (Less 10% discount) 27,000.00 Interment Fee 10,000.00 Payment Schedule for Installment basis 10% Down Payment 3,000.00 90% Balance payable up to 3 years 27,000.00 Monthly Amortization for Installment basis 1 year to pay *09026 2,437.02 2 years to pay *0.04849 1,309.23 3 years to pay *0.03616 935.82


PROCESSING TIME

PERSON RESPONSIBLE

1. Inquire the Available Memorial Lots

1. Interview and verify the presented documents

Please see the

schedule of fees above

3 mins

Admin. Asst. IV

[242]

2. Present the voters ID and proceed to the Cemetery for Site Orientation and tripping

2.Tripping/ Site Orientation for section of Memorial

2 hrs

3. Fill up the Purchase Agreement Form

3. Checked and verify the Accomplished Purchase Agreement

3.3 Issue order

of payments

None 20 mins

1 min

Admin. Asst. IV

4. Proceed to designated Payment window of City Treasurers Office

4. City Treasurers Office will receive payment and issue Official Receipt

Please see the


13 mins Revenue/ Collection

Officer

5. Return to TMMP and present the proof of payment

5. Records the Official Receipt to logbook

None 1 min Admin. Asst. IV

5.1 Prepare the Purchase Agreement / Certificate of Ownership of Rights

None 10 mins Admin. Asst. IV

5.2 Forward the Purchase Agreement/ Certificate of Ownership of Rights to City Mayors Office for signature and dry seal

None 1 day City Mayor

6. Claim the Purchase Agreement/ Certificate of

Ownership of Rights

6. Issue the Purchase Agreement for Notary


[243]

7. Return the Notarized Purchase Agreement/ Certificate of

Ownership of Rights

8. Received the

notarized

Purchase

Agreement /

sealed

Certificate of

Ownership of

Rights


8. Received Clients Copy and signed the logbook

8. Issue the Notarized Purchase Agreement/Certificate of Ownership of Right (Clients Copy)


TOTAL

Implementing Rules and

Regulations

(IRR) of Trece

Martires Memoria

l Park

1 day, 3 hrs and

5 minutes

4. WAKE CHAPELS

Wake Chapels provides a place for viewing of the deceased, the rate of wake/funeral chapel is one thousand per day.

Office of Division CMO- Trece Martires Memorial Park




[244]


Death Certificate Local Civil Registrar

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Inquiry of the Chape

1.Interview on basic information and the days of wake


1.1 Discuss the rules and regulations in the wake/funeral chapel


2. Received order of Payment

2. Issuance of Order of Payments

Php 1000.00/day

2 mins TMMP Staff

3. Proceed to City Treasurers Office

3. City Treasurers Office receive payment and issue Official Receipt

None

13 mins Revenue/ Collection

Officer

4. Return to TMMP and present the proof of payment

4. Records the Official Receipt to logbook


4.1. Set up the wake chapel

None 1 hr Funeral Staff

TOTAL P1000.00/ day

1 hr and 25 mins

5. ISSUANCE OF CERTIFICATE OF NON-AVAILMENT

Certificate of Non- Availment is issued to those who requested funeral service owned by the City Government but due to an avoidable circumstance the service was not available. It is used to claim burial assistance.

Office of Division CMO- Trece Martires Memorial Park


Type of Transaction G2C- Government to Citizen, G2G- Government to Government


[245]


1.Voter’s ID/Stub 2.Certified True copy of death certificate 3.Proof of unpaid bill (Original Receipt and Funeral Contract) 4. Barangay. Indigency and Barangay Clearance

1. Comelec 2. Local Civil Registrar 3. Service Provider

4. Barangay


PROCESS ING TIME

PERSON RESPONSIBLE

1. Request Certificate of Non-Availment and submit the required documents

1. Interview and assess the client requesting for the certificate

None

10 mins

TMMP Staff

1.1 Verify the completeness of the documents


1.2 Prepare and encode the Certificate of Non-Availment Service


2. Claim the certificate and signed the received copy

2. Issue the certificate of Non-availment of Service None 2 mins TMMP Staff


[246]

City Mayor’s Office - City Market Office

External Services

[247]

1. ISSUANCE OF MARKET CLEARANCE/CERTIFICATION

Market clearance /certification given to the market vendors to support business in securing business permits.

Office or Division CMO - City Market Office



Who may avail All public and private market vendors


None

None


PROCESSING TIME

PERSON RESPONSIBLE

1. Secure the Order of Payment

1. Release of order of payment

None

2 minutes Leilani Diesta Admin Asst. IV

Erlinda Masicap Admin. Aide I

Rubi Ararao Admin. Asst. III

2. Pay the necessary fees to the City Treasurer Office

2. Instruct the client to pay the payment to the City Treasurer Office window 7 by showing the order of payment

Certification PHP 100.00 DST PHP

30.00

13 minutes

City Treasurer Office

3. Present the receipt of payment to the market staff

3. Accept the official receipt of the client

None

1 minute

Leilani Diesta Admin Asst. IV

Erlinda Masicap Admin. Aide I

Rubi Ararao Admin. Asst. III

4. Release of clearance

4. Release the market clearance /certification with the signature of the authorized person

None

1 minute

Armando Nuestro Market

Supervisor IV/ Emilie Nueva

Market Supervisor III

TOTAL: PHP 130.00 14 minutes

[248]

2. MARKET IMPLEMENTATION OF MARKET CODE

A. Violation on Weights and Measure. Fraudulent practices of market vendors relative to weight and measures is penalized under the City Market Code.

Office or Division

CMO - City Market Office


Type of Transaction


Who may avail All public and private market vendors


None

None


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. The client to comply with the laws inclusive in the market Code

1. The market staff will conduct inspection for compliance monitoring

None 10 minutes

Market Staff

2. Receive the verbal notice of violation

2. If a violation is committed, the market staff will notify the client of violation.

2.1 Assess penalties

None 5 minutes

, Rubi A. Ararao, Erlinda S. Masicap/

3. proceed payment to the City Treasurer’s Office.

3. Issue order of payment and advice the client to pay corresponding fees to the designated collector in the treasurer’s office

P200.00 13 minutes

Rubi A. Ararao, Erlinda S. Masicap/

Collector

Treasurer Office


4. Photocopy the receipt of payment and file

None 1 minute Market Staff

TOTAL: P 200.00 29 minutes

[249]

B. Violation on Illegal Vending. Penalty for peddling and selling inside the market premises without permit is prohibited

Office or Division

CMO - City Market Office


Type of Transaction


Who may avail All illegal vendors inside the market premises


None None


PROCESSING TIME

PERSON RESPONSIBLE

1. Market vendors to comply with the laws inclusive in the market Code

1. The market staff will conduct inspection for compliance monitoring

None 10 minutes

Market Staff

2. Receive the Notice of violation

2. If a violation is committed, the market staff will issue notice of violation and assess penalties

None 5 minutes

, Rubi A. Ararao, Erlinda S. Masicap/

3. proceed payment to the City Treasurer’s Office.

3. Issue order of payment and advice the client to pay corresponding fees to the designated collector in the treasurer’s office

P500.00 first

offense P1000.00

for the second offense

P3000.00 fine for

the third offense

13 minutes

Rubi A. Ararao, Erlinda S. Masicap/

Collector

Treasurer Office


4. Accept the receipt of payment and file

None 1 minute Market Staff


[250]

C. Penalty impose on stalls which ownership are transferred to another person.

Office or Division CMO - City Market Office



Who may avail All public market vendors


Deed of Sale

From the lessor


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.The client will present a copy of the deed of sales of the stall

1. The market staff receive the copy and file

2 minutes

Mildred L. Lubigan,

2. The client will secure the order of payment.

2. The market staff issue order of payment and advice the client to pay to the designated collector in the treasurer office

P20,000.00 (5 sq.m.and

below) P30,000.00

(5.1-10 sq.m.) P40,000.00 (10.1 sq. m.-

15 sq.m.) P50,000.00

(15.1-20 sq.m.)

P60,000.00 (20.1-30 sq.m.)

P70,000.00 (30.1 – 100

sq.m.) P80,000.00 (100 sq.m. and above

15 minutes

Erlinda S. Masicap, Jo-ann

Oaferina/

Collector treasurer Office

3. The client will give the market a copy of the receipt and of the contract of lease from the City treasurer.

3. The market staff will receive a copy and file.

3 minutes


[251]

City Mayor’s Office- Population Committee

External Services

[252]

1. SCHEDULING FRO PRE-MARRIAGE ORIENTATION AND COUNSELLING (PMOC)

The Pre-Marriage Orientation and Counselling is one of the requirements in preceeding Marriage Application and will be acknowledged from the Local and National Government

Office or Division CMO- Population Office



Who may avail At least Filipino Citizen, 1 Resident of Trece Martires City. For dual – proof of Citizenship and Residency of at least 6 months.


1. Personal Appearance in Scheduling and Fill-out of Marriage Expectation Inventory Form

Office of City Mayor’s/Population Office

2. Marriage stab Local Civil Registrar and Treasurers’s Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit

complete

Marriage stab

from Local Civil

Registrar and

City Treasurer’s

Office

1. Verify the requirements

None 1 minute Secretary II/ Population Officer

(Focal Person)

2. Fill-out

Logbook/

Information

Form and

Registration

Book

2. Assist clients in filling out forms, simultaneous interview and adequate privacy

None 5 minutes Secretary II/ Population Officer

(Focal Person)

3. Fill-out Marriage

Expectation

Inventory Form

3. Assist and

guide the

clients in

answering

MEIF Form.


(Focal Person)

4. Receive the

Pre-Marriage

Orientation and

Counseling

Schedule Stab

4. Preparation

and Issuance

PMOC

schedule

stab.


(Focal Person)


[253]

2. CONDUCTING PRE-MARRIAGE ORIENTATION AND COUNSELING AND RELEASING OF PMOC CERTIFICATE

The PMOC team conducted Pre-Marriage Orientation and Counseling Seminar every Friday. Population Officer with her team provides the PMOC Certificate to would-be-married couples.

Office or Division CMO- Population Office



Who may avail All unmarried couples


PMOC Schedule Slip Office of the City Mayor’s/Population Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit and Schedule slip

1. Receive and Verify the slip

None 2 minutes

Secretary II/

Population Officer (Focal Person)

2. Log on the attendance logbook

2. Guide and secure the information and signature of the clients

None 5 minutes

Secretary II/

Population Officer (Focal Person)

3. Attend the Pre-Marriage Orientation and Counseling

3. Conduct an effective topic about Pre-Marriage Orientation and Counseling

3.1 Preparation of

PMOC Certificates for signature of PMOC team.

None 4 hours (Pre-Marriage Orientation)

3 hours

(Counseling)

Secretary II/ Population Officer

(Focal Person) POPCOM

Midwife II

CHO

Civil Society Organizations

4. Distribution of PMOC Certificate

4. Distribute the Certificates

None 3 minutes

Secretary II/

Population Officer (Focal Person

5. Fill out of Client Satisfaction Forms

5. Guide the clients in answering Client Satisfaction forms

None 2 minutes

Secretary II/ Population Officer

(Focal Person

TOTAL P0.00

7 Hours, 12 minutes

[254]

City Mayor’s Office- Local Housing Office

External Services

[255]

1. ENDORSEMENT OF NHA HOUSING REQUEST

Endorsement of NHA housing project request to NHA office with further validation coming from local housing office under the December 2008 Supreme Court Writ of Continuing Mandamus on the cleaning of the Manila Bay and Pasig River.

Office or Division

CMO- City Housing Office

Classification Highly Technical

Type of Transaction

G2C- Government to Citizen, G2G- Government

Who may avail All ISFs – Local / National


Request letter address to Mayor Voter’s ID or certified copy of voter’s registration NHA Form

Requestee/ISF ISF/COMELEC LGU


PROCESSING TIME

PERSON RESPONSIBLE

A. Local Request 1. ISFs must

notify the City Housing office thru letter address to Mayor (LOCAL)

1. Accepting of

Request letter

from ISF.

None

10 mins

LHO Staff

2. Validation and

checking by city

housing office.

Encode to

system

10 mins

LHO Staff

3. Recommendatio

n to the City

Mayor

20 mins

Bel Ayos

4. Approval of the

City Mayor thru

Endorsement

Letter to NHA

Office

30 mins

Bel Ayos

5. Processing of

NHA form and

collation of

required

documents by

LHO

1 – 2 months

LHO Staff/ISF

[256]

6. Pre-qualification

by NHA,

Simultaneous

completion of the

units required.

2-4 months

NHA/Developer

7. Relocation/

Orientation

Schedule

1 month

NHA Staff/ Brgy Officials/ Sending LGU/ Receiving LGU

TOTAL P0.00

Approximately 5 mos.

Depends on Department’s

process

B. Request from National

1. National

Government/NHA must notify the receiving LGU thru the list of their ISFs leaving in danger areas

1. Accepting

request from

National

government or

Sending LGUs

for Mayor’s

approval

None 30 mins. City Mayor’s Office/LHO

2. Finalization of

Memorandum of

Agreement

between sending

& receiving LGU

None 1-2 months Sending LGU/Receiving

LGU

3. Processing of

Documents by

ISFs thru

NHA/sending

LGU

Parallel to repair

of units by

Developer

None 1-3 months NHA/Developer

4. Relocation/

Orientation

Schedule

None 1 month NHA Staff Brgy Officials Sending LGU

Receiving LGU

TOTAL P0.00



process

[257]

2. IMPLEMENTATION OF RGAF PROJECTS DILG RG Program is the Department’s intervention to lessen the burden of local

government units (LGU) due to the massive relocation of ISFs from waterways and danger areas of the NCR. One of their mandates is to facilitate the implementation of Resettlement Governance Assistance Fund (RGAF) thru downloading the fund to the LGU for further implementation.

City of Trece Martires is one of the recipients of 2017 and 2019 RGAF. The beneficiaries are coming from the following Resettlement sites:

1. Golden Horizon, Brgy. Hugo Perez

2. Sunshine Ville1, Brgy. Cabuco

3. Southville2 Ph3, Brgy. Aguado

On Upcoming 2020 RGAF, San Francesco Villagio from Brgy Lallana has been added as one of the RGAF beneficiaries.

Office or Division

CMO- City Housing Office


Type of Transaction

G2C- Government to Citizen, G2G- Government

Who may avail All Relocates from 4 Resettlement sites


Homeowner’s Association

(HOA): Relocatees:

LGU/Local Housing Office

• PPAs

Proposal

(Projects,

Programs,

Activities)

• HOA Certificate

• Brgy Clearance

• Brgy Indigency

• NHA Certificate


PROCESSING TIME

PERSON RESPONSIBLE

A. For Infrastructure projects and procurement

1. Submission of

PPAs Proposal from HOA Officers

1. Review &

Evaluate if the

Proposed

Project/s is

feasible

None 1 hour

LHO

1.1 Preparation of

Proposal from

LHO

None 1 hour LHO

[258]

1.2 Proposal for

Approval by

Mayor Lubigan

None 1 day CMO

1.3 Preparation of

Purchase

Request

None 1 hour LHO

1.4 Proposal for

Approval by

Mayor Lubigan

None 1 day LHO

1.5 Forwarded to

GSO for PR

number

None 30 mins GSO

1.6 Forwarded to

CAO for fund

crosschecking

None 30 mins CAO

1.7 Forwarded to

BAC for

Resolution. If

the amount is

for Bidding, it

will take longer

None 3 days – 1 month

BAC

1.8 If for

Infrastructure,

Abstract and

NTP to be

prepared by

BAC for

Mayor’s

approval

None 2 weeks BAC/CMO

1.9 Documents forwarded to GSO, waiting for completion report

None 3 mins

GSO

1.10 If for

Procurement,

RFQ to be

prepared by

BAC. Abstract

for Mayor’s

signature.

None 2 weeks BAC/CMO

[259]

1.11 Documents forwarded to GSO, waiting for deliveries of supplies

None 3 mins GSO

1.12 Purchase

Order

prepared by

BAC, for

Mayor’s

signature

None 3 days BAC/CMO

1.13 Implementa

tion of

Projects/

Receiving of

Supplies (Infra

+ Procu)

None 3 hrs Contractor/ Supplier

1.14 Schedule of

Distribution of

Supplies and

Equipment to

HOA and

Brgy.

None 1 hr HOA/Brgy

1.15 Documents

forwarded to

CAO for

review/checkin

g (Infra +

Procu)

None 2 weeks GSO

1.16 Documents

forwarded to

CTO for

check/releasin

g (Infra +

Procu)

None 2 days CTO

TOTAL P0.00



process

B. For Cash Assistance Program

1. Review &

crosschecking to

NHA masterlist if

they are relocatees

None 3 days

LHO

[260]

1. Submission of

list of qualified beneficiaries for cash assistance project

2 Receiving of

required

documents from

beneficiaries

None 3 days LHO

3 Preparation of

Proposal, Payroll

and PR of the

qualified

beneficiaries

None 3 days LHO

4 Payroll forwarded

to CMO for

Approval

None 1 day CMO

5 Payroll along with

other documents

forwarded to CAO

for further

checking and

approval

None 3 days CAO

6 Approved Payroll

forwarded by CAO

to CTO for further

cash distribution

None 30 mins CAO/CTO

7 Schedule of Cash

Distribution/Wages

to beneficiaries by

CTO

None 3 days CTO

TOTAL P0.00



process

[261]

Office of the City Vice Mayor

External Services

[262]

1. REQUEST APPROVAL OF TRICYCLE FRANCHISE

The Office inspects and approves acquisition or renewal of Tricycle Franchise

Office or Division Office of the City Vice Mayor



Who may avail Tricycle Operators


1. Physical Inspection of the Tricycle

unit (Color, lights, trash bin, trapal,

umbrella, fare matrix, body

number)

2. Deed of Sale of Tricycle for

“Change Owner”

3. Old picture of Tricycle for “Change

Motor”

City Vice Mayor’s Office

Applicant

Applicant


PROCESSING TIME

PERSON RESPONSIBLE

1. Present all requirements as required by the BPLO and the CVMO

1. Receive and verify completeness of requirements

None 2 minutes

Rosita L. Ramos Admin. Aide III

Jocelyn S. Garcia Admin. Asst. IV

2. Present the actual tricycle unit for physical inspection

2. Conduct actual tricycle inspection

None 5 minutes Leo L. Nueva Bookbinder I

3. Receive the approved application

3. Signing of Application Form (with complete requirements provided)

None 1 minute Romeo L.

Montehermoso Jr. City Vice Mayor

4. Receive the approved application

4. For renewal, Signing of Special Authority

None 1 minute Romeo L.

Montehermoso Jr. City Vice Mayor

TOTAL: P0.00

8 minutes

[263]

Office of the Sangguniang Panlungsod

External Services

1. ACCREDITATION OF CIVIL SOCIETY AND NON-GOVERNMENT ORGANIZATION

[264]

Under the Local Government Code, the Sangguniang Panlungsod is empowered to

accredit CSOs and NGOs. The accreditation of these organizations is necessary to qualify them to sit as representatives in the Local Special Bodies on the City.

Office or Division Office of the Sangguniang Panlungsod



Who may avail Non-Government Organizations and Civil Society Group


1. Constitution and By-Laws

2. List of Officers and Members

3. Current Financial Statements Duly

accomplished

4. Application Form

5. Certificate of Registration from

concerned agencies

6. Articles of Incorporation

7. Board Resolution expressing the

intention of the NGO to be

accredited

8. Profile indicating the purpose and

objectives of the organization

Requesting party

Requesting party

Requesting party


SEC, CDA, DOLE, etc.

Requesting party

Requesting party

Requesting party


PROCESSING TIME

PERSON RESPONSIBLE

1. Secure requirements and submit to the Office of the Sangguniang Panlungsod for review and assessment

1. Receive indorsement

None 2 minutes SP Secretariat Staff

1.1. SP Secretary places all requests in the Order of Business for First Reading and referred to the proper committees

None 2 days SP Secretariat Staff

Secretary to the Sanggunian

1.2. The request is taken up on First Reading and referred to the proper committees

None 3 minutes during SP session

Sangguniang Panlungsod

Members

1.3. The concerned committee evaluates the request

None 3 days SP Committee concerned

[265]

1.4. The concerned committee/s prepares and finalizes Committee Report on the request

None 1 day SP Committee concerned

1.5. Concerned committee presents Committee Report to the Sangguniang Panlungsod and moves to adopt a Resolution approving or disapproving the request



Members

1.6. The Committee Report is taken up and adopted

None 5 minutes Sangguniang Panlungsod

Members

1.7. If the Committee Report is not adopted, it is returned to the Committee


Members

1.8. The Resolution is finalized and numbered


1.9. SP Secretariat facilitates signing of Resolution

None 1 day SP Secretariat Staff

1.10 Based on the approved Resolution, SP Secretariat prepare and finalizes Certificate of Accreditation


1.11 Certificate of Accreditation is signed


2. Get copy of approved Resolution and

2. Approved Resolution and Certificate of


[266]

Certificate of Accreditation

Accreditation is released to the requesting parties

TOTAL None 8 days &

35 minutes

2. RECLASSIFICATION OF LANDS

Under the Local Government Code, the Sangguniang Panlungsod is empowered to reclassify lands under the territorial jurisdiction of the municipality. The reclassification of lands is necessary to reflect the actual utilization of said properties and to determine proper taxation for its use.




Who may avail Lot owners who intend to develop their land


1. Request letter 2. Land Title of Tax Declaration

Requesting party Office of the City Assessor


PROCESSING TIME

PERSON RESPONSIBLE




2. Submit request with requirements for review

2. Review submitted documents

None 3 minutes Secretary to the Sanggunian

2.1. SP Secretary places all requests in the Order of Business for First Reading and referred to the



[267]

proper committees

2.2. The request is taken up on First Reading and referred to the proper committee.



Members

2.3. The concerned committee evaluates the request and indorse the request to the office of the City Planning, City Engineering and City Environment and Natural Resources


3. Attends public hearing

3. The concerned committee invites party/ies to public hearing if necessary


3.1 The concerned committee prepares and finalizes Committee Report on the request


3.2 Concerned Committee presents Committee Report to the Sangguniang Panlungsod and moves to adopt a Resolution approving or disapproving the request



Members


None 5 minutes during SP Session


Members

3.4. If the Committee Report

None 5 minutes during SP


[268]

is not adopted, it is returned to the Committee

Session Members

3.5. Ordinance approving the request is adopted and approved



Members

3.6. The Ordinance is finalized and numbered


3.7. SP Secretariat facilitates signing of Ordinance


4. Get copy of approved Ordinance

4. Approved Ordinance is transmitted to the Sangguniang Panlalawigan for review or comments.


SP Committee concerned

4.1. Approved Ordinance is released to the requesting parties


TOTAL P0.00

41 days & 53 minutes

Legal Basis

• Sangguniang Panlungsod Internal Rules of Procedure pursuant to Local Government Code of 1991

• Rule VII, Section 3 Paragraph (d) of Joint Memorandum Circular No. 2019-001 s.2019 provides that; “If the application or request for license, clearance, permit, certification or authorization shall require the approval of the Local Sangguniang Bayan, Sangguniang Panlungsod, or the Sangguniang Panlalawigan, as the case may be, the Sanggunian concerned shall be given a period of forty-five (45) working days to act on the application or request, which can be extended for another twenty (20) working days.

3. REQUEST, PETITIONS OR COMPLAINTS TO BE REVIEWED BY THE SANGGUNIANG PANLUNGSOD

[269]

Under the Local Government Code and other existing laws, the Sangguniang Panlungsod is empowered to act on certain requests, petitions or complaints filed by individuals, barangay officials, government offices and other parties.



Type of Transaction G2C – Government to Citizen G2B – Government to Business G2G – Government to Government

Who may avail All


1. Copy of petition or complaint on subjects mentioned duly signed by petitioners or complainant and other affected public, if any

2. Sworn statements or affidavits 3. Proper indorsement by concerned

authorities or officers. 4. Justification for filling petition or complaint

Petitioners or complaint and other affected public Office administering oath Concerned authorities or officers Petitioners or complainant and other affected public

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit petitions or complaints with requirements to the Office of the Sangguniang Panlungsod for review and assessment

1.1. Receive Indorsements

None 5 minutes SP Secretariat

Staff

1.2. Review submitted documents


2. Waits for the result of review

2.1. If documents are complete, enter it in the incoming logbook for legislative actions


2.2. Verifies needed documents from files if available


2.3. If documents are available, informs requesting


[270]

party

3. Pays the require fees

3. Issue an Order of Payment to the client

P75.00/page

15 minutes City Treasurer’s Office

4. Return to Sangguniang Panlungsod to have copies of certified documents

4. Certifies copies of documents


TOTAL None 55 minutes

4. DEVELOPMENT/ALTERATION PERMIT

Under the Local Government Code, the Sangguniang Panlungsod is empowered to approve subdivision plans for residential, commercial or industrial purposes and other development purposes.




Who may avail Private Developer/Contractor


1. Request letter 2. Land Title or Tax Declaration 3. Deed of Sale. 4. Development/Alteration Plan

Requesting party Office of the City Assessor Requesting party Requesting party

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE




2. Submit request with requirements



[271]

for review 2.2. SP Secretary places all requests in the Order of Business for First Reading and referred to the proper committees


Secretary to the

Sanggunian

2.3. The request is taken up on First Reading and referred to the proper committee.



Members

2.4. The concerned committee evaluates the request and indorse the request to the office of the City Planning, City Engineering and City Environment and Natural Resources



3. The concerned committee invites party/ies to public hearing if necessary


3.1 The concerned committee prepares and finalizes Committee Report on the request


3.2 Concerned Committee presents Committee Report to the Sangguniang Panlungsod and moves to adopt a Resolution approving or disapproving the request



Members




Members

3.4. If the Committee Report is not adopted, it is



Members

[272]

returned to the Committee

3.5. Resolution approving the request is adopted and approved



Members





4. Get copy of approved Resolution

4. Approved Resolution is transmitted to the Sangguniang Panlalawigan for review or comments.


SP Committee

concerned

4.1 Approved Resolution is released to the requesting parties


TOTAL None 41 days & 53 minutes

Legal Basis:


• Rule VII, Section 3 Paragraph (d) of Joint Memorandum Circular No. 2019-001

s.2019 provides that; “If the application or request for license, clearance, permit,

certification or authorization shall require the approval of the Local Sangguniang

Bayan, Sangguniang Panlungsod, or the Sangguniang Panlalawigan, as the case

may be, the Sanggunian concerned shall be given a period of forty-five (45) working

days to act on the application or request, which can be extended for another twenty

(20) working days.

5. ISSUANCE OF CERTIFIED TRUE COPY OF LEGISLATIVE DOCUMENTS

[273]

The public may request for certified true copies of city council documents from the Sangguniang Panlungsod. These includes ordinances, resolutions and minutes of deliberations.




Who may avail All


1. Request letter Requesting party


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Client inquires if a certain Ordinance has been enacted or Resolution has been approved.

1.1. Answers client inquiries


2. Submits letter of request to the receiving clerk



2.2. Answers further inquiries (if any)


3. Client proceeds to the City Treasurer’s Office to pay the required fees

3. Issuance of Order of Payment to the client

P75.00/page

15 minutes Treasurer’s Office

4. Return to Sangguniang Panlungsod to have copies of certified documents

4. Certifies copies of documents


TOTAL P75.00/ page

28 minutes

[274]


Internal Services

1. REVIEW OF BUDGETS AND ORDINANCES FOR THE OPERATIONS

OF THE BARANGAY GOVERNMENTS

[275]

Under the Local Government Code, the Sangguniang Panlungsod is empowered to

review barangay budgets and ordinances passed by the barangay governments. The review of said budget and ordinances is to ensure that said legislation passed by the barangays are within their powers to discharge under the Local Government Code and other existing laws.




Who may avail Barangay Government Unit


A. For Barangay Budgets 1. Appropriation ordinance enacting

the Barangay Budget Supplemental Budget

2. Resolution adopting the Annual Development and Investment Plan of the Barangay

3. Resolution from the Sangguniang Kabataan on the Utilization of their 10% share from the Barangay budget

4. Endorsement from the Barangay

B. For Barangay Ordinances 1. Barangay Ordinance 2. Certification of Public Hearing 3. Endorsement from the Barangay

Barangay Offices/Hall Barangay Offices/Hall Barangay Offices/Hall Barangay Offices Barangay Offices Barangay Offices Barangay Offices

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit request with supporting documents to the City Budget Office

1. Receive Barangay Budget with Indorsement from the Budget Office


Staff

1.2. SP Secretary places all barangay budgets and barangay ordinances for evaluation in the Order of Business for First Reading and referred to the proper


Secretary to the

Sanggunian

[276]

committees

1.3. The request is taken up on First Reading and referred to the proper committees



Members

1.4. The concerned committee evaluates submitted documents


1.5. The concerned committee/s prepares and finalizes Committee Report on the matter


1.6. Concerned committee presents Committee Report to the Sangguniang Panlungsod and moves to adopt a Resolution on the matter



Members



Members

1.8. Sangguniang Panlungsod approves/disapproves the request


Members

1.9. If the request is disapproved the Sanggunian will return the request to the concern parties with a copy of the Committee Report


[277]





2. Get copy of approved Resolution

2.1. Releases the Approved Resolution with the decision of the Sangguniang Panlungsod to the concerned party/ies/ Budget Department



2. REVIEW OF THE ANNUAL AND SUPPLEMENTAL BUDGET FOR THE OPERATIONS OF THE CITY GOVERNMENT

Under the Local Government Code, the Sangguniang Panlungsod is empowered to review the Annual and Supplemetal Budgets for the operations of the City Government.




Who may avail City Government offices/agencies


1. Proposed Annual/Supplemetal Budgets with Supporting documents as prescribed by law

2. Annual/Supplemental Investment Plan (AIP) as approved by the City Development Council

3. Proper indorsement by concerned authorities or officers

City Budget Office Office of the City Planning and Development Coordinator Office of the City Mayor/CBO

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

[278]

PAID

1. Secure requirements and submit to the Sangguniang Panlungsod for review and assessment

1. Receive Indorsement


Staff

1.2. SP Secretary places all annual/supplemental budgets for review in the Order of Business for First Reading



1.3. Annual/ Supplemental Budget is taken up on First Reading and referred to the Committee on Finance, Budget and Appropriations



Members


2.1. The concerned committee holds public hearing whenever applicable and renders report to the Sangguniang Panlungsod

None 5 days SP Committee on Finance, Budget and

Appropriations

2.2. The concerned committee/s prepares and finalizes Committee Report on the matter

None 1 day SP Committee on Finance, Budget and

Appropriations

2.3. Concerned committee presents Committee Report to the Sangguniang Panlungsod and moves to adopt/enact Resolution/Ordinance

None 3 minutes during session

SP Committee concerned


Members

2.4. The Committee None 5 minutes Sangguniang

[279]

Report is taken up and adopted

during session Panlungsod Members

2.5. The Resolution/Ordinance is finalized and numbered


2.6. SP Secretariat facilitates signing of Resolution/Ordinance


2.7. Approved Appropriation Ordinance is transmitted to the Sangguniang Panlalawigan for review or comments.


3. Get copy of approved

Resolution/Ordinance

3.1. Releases the Approved Resolution/Ordinance to the concerned party/ies/ Budget Department



Legal Basis:


• Rule VII, Section 3 Paragraph (d) of Joint Memorandum Circular No. 2019-001 s.2019 provides that; “If the application or request for license, clearance, permit, certification or authorization shall require the approval of the Local Sangguniang Bayan, Sangguniang Panlungsod, or the Sangguniang Panlalawigan, as the case may be, the Sanggunian concerned shall be given a period of forty-five (45) working days to act on the application or request, which can be extended for another twenty (20) working days.

[280]

Office of the City Planning & Development Coordinator

External Services

[281]

1. ISSUANCE OF ZONING CERTIFICATION

The City Planning and Development Coordinator will certify as to the use of the

subject property/land as reflected from the approved Comprehensive Land Use Plan and

Zoning Ordinance of the city.

Office or Division Office of the City Planning & Development Coordinator


Type of Transaction G2C-Government to Citizen, G2B-Government to Business G2G- Government to Government

Who may avail Land owners, students


1) Written request from the owner

stating the purpose

2) TCT & Tax Declaration

3) Lot Plan with Location Map

4) Affidavit of Non-Tenancy

5) Current/Latest Tax Receipt

Client City Assessor’s Office Client’s Preference Notary Public City Treasurer’s Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Present written

request with the

corresponding

attached

documents.

1. Evaluate completeness of documents and location of the lot (If Complete proceed to 2nd step)

None 4 minutes Computer Operator I (CPDO)

2. Pay corresponding fees at the City Treasurer’s Office.

2. Assess fees and issue order of payment

Php 720.00/ha.

18 minutes PDO IV (CPDO)

Treasurer’s

staff (CTO)

3. Present the original receipt and submit photocopy of OR

3. Prepare the Zoning Certification

3.1 Sign the

certification

None 4 minutes

1 minute

Computer Operator I (CPDO)

CPDC

(CPDO)

4. Log and receive

the certification

4. Issue/ release of certificate

None 1 minute Computer Operator I (CPDO)

TOTAL

Php 720.00/ha.

28 minutes

[282]

2. ZONING COMPLIANCE FOR BUILDING CONSTRUCTION

All enterprises and private persons constructing a new building or applying for expansion / renovation are required to secure a locational/zoning clearance at the City Planning and Development Office (Zoning Division) prior to application for building permit as per City Zoning Ordinance No. 2013-215.



Type of Transaction G2C-Government to Citizen, G2B-Government to Business & G2G- Government to Government

Who may avail

Any person, whether natural or judicial, with lot/property within the city and have the intention to apply for Building Permit. Zoning/Locational Clearance is a requirement for securing Building Permit


For Building Construction: 1. TCT & Tax Declaration/Deed of Sale 2. Project Scheme/ Plan (signed & sealed

by an Engineer) 3. Vicinity Map 4. Cost Estimate or Bill of Materials and

Specification (signed & sealed by an Engineer)

5. Barangay Permit/ Clearance 6. Current/Latest Tax Receipt 7. Approved Plan from Developer (for

Subdivision only) 8. Relocation Survey Certificate or Waiver 9. DPWH clearance (if along National

Road)

For Telecommunications Tower:

(Common Tower Policy)

1. Barangay Clearance (to be secured in the City not barangay)

2. TCT & Tax Declaration/Deed of Sale 3. Project Scheme/ Plan 4. Vicinity Map 5. Cost Estimate or Bill of Materials and

Specification 6. Current/Latest Tax Receipt 7. If heights of tower is more than 50

meters secure CAAP clearance 8. If there is existing tower within the 500

meter radius (do not allow new one)

Registry of Deeds/City Assessor’s Office Client’s Civil Engineer/ Architect Client’s Civil Engineer/ Architect Client’s Civil Engineer/ Architect Barangay Hall where the subject property is located City Treasurer’s Office Developer Geodetic Engineer/Client DPWH

Barangay Hall where the subject property is located Registry of Deeds/City Assessor’s Office Client’s Civil Engineer/ Architect Client’s Civil Engineer/ Architect Client’s Civil Engineer/ Architect City Treasurer’s Office Civil Aviation Authority of the Philippines (CAAP) CPDO Database

[283]

FEES TO BE PAID

A. Single Residential Structure attached or detached

P100,000.00 and below P 288.00

P100,000.00 to 200,000.00 576.00

Over P200,000.00 720.00 + (1/10 of 1% in excess of 200,000.00

B. Apartment/ Townhouses

P500,000.00 and below 1,440.00

Over 500,000.00 to P2M 2,160.00

Over P2M 3,600 + (1/10 of 1% in excess of P2M regardless of the number of floors

C. Dormitories

P2M and below 3,600.00

Over P2M 3,600 + (1/10 of 1% in excess of P2M regardless of the number of floors

D. Institutional

Project cost of which is:

Below P2M 2,880.00

Over P2M P2,880.00 + (1/10 of 1% of cost in excess of P2M)

E. Commercial, Industrial, and Agro-Industrial


Below P20,000.00 (for sari2 stores only) 500.00

2. P100,000.00 and below 1,440.00

3. Over P100,000.00 to 500,000.00

2,160.00

4. Over 500,000.00 to 1M 2,880.00

5. Over P1M to P2M 4,320.00

6. Over P2M P7,200 + (1/10 of 1% of cost in excess of P2M)

F. Special Uses/Special Projects (Gasoline Station, cell sites, slaughterhouses, treatment plant, etc.

1. P2M and below P7,200 + (1/10 of 1% of cost in excess of P2M)

Over P2M P7,200 + (1/10 of 1% of cost in excess of P2M)

G. Fencing Fee

(Residential)

P100,000.00 and below P500.00

Over 100,000.00 to 200,000 P1,000.00

Over P200,000.00 P1,000 + (1/10 of 1% of cost in excess of

P200,000.00)

Penalty; Any Violation of the provisions of this article shall be punished by a fine of not less than One Thousand Pesos (P1,000.00) but not more than Five Thousand Pesos (P5,000.00) or imprisonment of not less than One (1) month but not more than six (6) months, or both such fine and imprisonment, at the discretion of the Court


PROCESSING TIME

PERSON RESPONSIBLE

1. Present all requirements

1. Receive/log and evaluate completeness of

None 5 minutes

Computer Operator I

CPDO

[284]

documents. (if Complete)..If not.. return the document and require client to complete)

1.1 Assess fees

5 minutes

PDO IV CPDO

CPDC CPDO

2. Pay corresponding fees at the City Treasurer’s Office

2. Issue order of payment

Please refer to the schedule of fees above

13 minutes Computer Operator I

CPDO

City Treasurer’s

Staff CTO

3. Present the original copy of OR to the CPDO

3. Prepare the Zoning Compliance /Locational Clearance

3.1 Recommend

approval

None 5 minutes

Computer Operator I

CPDO

CPDC CPDO

4. Proceed to CMO for Mayor’s Signature.

4. Advise the client to proceed to the CMO for signature and approval

None

1 day

Computer Operator I

CPDO

CMO Staff CMO

5. Upon approval of the City Mayor, return all documents to the CPDO

5. Log/record and secure original copies of documents

None 3 minutes

Computer Operator I

CPDO

6. Receive the zoning permit

6. Release the Zoning Permit None 2 minutes

Computer Operator I

CPDO

TOTAL

HLURB prescribed

fees adopted thru SP

Ordinance No. 2015-

239

1 day and 33 minutes

[285]

3. ZONING COMPLIANCE FOR BUSINESS PERMIT

A business proprietor who wishes to start his/her own business or renew their existing business permits are required to secure Zoning Clearance from the City Planning and Dev’t Coordinator’s Office. This is part of the process of securing a Business License/Mayor’s Permit.



Type of Transaction

G2C-Government to Citizen, G2B-Government to Business G2G- Government to Government

Who may avail All residents/non-residents and companies who intend to renew or open a new business in the city.


1. BPLO Application/Assessment Form 2. Proof of Ownership (Photocopy)

• Transfer Certificate of Title(s) (TCT). If the property (TCT) is not registered in the name of the applicant provide the necessary requirements:

a. Notarized Deed of Sale b. Notarized Deed of Donation c. Notarized Agreement to purchase and sell d. Notarized copy of authorization to use the land from the registered owner e. Notarized Contract of Lease f. Tax Declaration g. Updated tax receipt

2. Barangay Permit for Business

3. Homeowner’s Association (HOA) Clearance/ Resolution endorsing the project or business, If the location of the business is within a Residential Subdivision.

4. DTI or SEC Registration 5. Picture of establishment (front, side

showing the road setback and interior)

6. Personal appearance on the actual date of inspection

Business Permit and Licensing Office Provided by the property owner Barangay Hall where the property is located Client HOA Office of the residential subdivision where the business is located DTI Owner/proprietor Participation of the business owner/proprietor

FEES TO BE PAID

A. Commercial, Industrial, and Agro-Industrial


Below P20,000.00 (for sari2 stores 500.00

[286]

only)

2. P100,000.00 and below 1,440.00

3. Over P100,000.00 to 500,000.00

2,160.00

4. Over 500,000.00 to 1M 2,880.00

5. Over P1M to P2M 4,320.00

6. Over P2M P7,200 + (1/10 of 1% of cost in excess of P2M)

B. Special Uses/Special Projects (Gasoline Station, cell sites, slaughterhouses, treatment plant, etc.

1. P2M and below P7,200 + (1/10 of 1% of cost in excess of P2M)

Over P2M P7,200 + (1/10 of 1% of cost in excess of P2M)

C. Fencing Fee

(Residential)

P100,000.00 and below P500.00

Over 100,000.00 to 200,000 P1,000.00

Over P200,000.00 P1,000 + (1/10 of 1% of cost in excess of

P200,000.00)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

2. Submit all requirements to the CPDO

1. Receive/log and evaluate completeness of documents and verify if inspection is needed

None 15 minutes

Draftsman I CPDO

CPDC CPDO

2. Undergo the inspection

2. Inspect the business site and road setbacks

None 30 minutes

PDO IV CPDO CPDC CPDO

3. Receive assessment of fees and proceed to the BPLO for the processing of request (after inspection or if inspection is not required)

3. Approve the application and assess the fees 3.1 Provide assessment

Please refer to the schedule of fees

above

5 minutes

CPDC CPDO

TOTAL

HLURB prescribed fees adopted thru SP Ordinance No.

2015-239

50 minutes

[287]

4. ZONING COMPLIANCE FOR WIRING PERMIT

Any building/structure for wiring installation must secure electrical permit.




Who may avail All homeowners/property owners who seek wiring installation


1. BPLO Application Form 2. Proof of Ownership (Photocopy)

• Transfer Certificate of Title(s) (TCT). If the property (TCT) is not registered in the name of the applicant provide any of the following requirements:

a. Notarized Deed of Sale b. Notarized Deed of Donation c. Notarized Agreement to purchase and sell d. Notarized copy of authorization to use the land from the registered owner e. Notarized Contract of Lease f. Tax Declaration g. Updated tax receipt h. UPAO (if government property)

7. Barangay Permit for Wiring

8. Certificate of Occupancy

Business Permit and Licensing Office Provided by the property owner Barangay Hall where the property is located Client Developer of the Subdivision/City Engineer’s Office

FEES TO BE PAID

A. Single Residential Structure attached or detached

P100,000.00 and below P 288.00

P100,000.00 to 200,000.00 576.00

Over P200,000.00 720.00 + (1/10 of 1% in excess of 200,000.00

B. Commercial, Industrial, and Agro-Industrial


Below P20,000.00 (for sari2 stores only) 500.00

[288]

2. P100,000.00 and below 1,440.00

3. Over P100,000.00 to 500,000.00

2,160.00

4. Over 500,000.00 to 1M 2,880.00

5. Over P1M to P2M 4,320.00

6. Over P2M P7,200 + (1/10 of 1% of cost in excess of

P2M)

C. Institutional


Below P2M 2,880.00

Over P2M P2,880.00 + (1/10 of 1% of cost in excess of

P2M)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit all requirements to the CPDO

1. Receive/log and evaluate completeness of documents

2.1 Assess fees

None 9 minutes

Illustrator II CPDO

PDO IV/CPDC

CPDO

2. Receive order of payment and proceed to the City Treasurer’s Office

2. Approve the application and issue order of payment


1 minutes

Illustrator II (CPDO)

CPDC

(CPDO)

TOTAL

HLURB prescribe

d fees adopted thru SP

Ordinance No.

2015-239

10 minutes

[289]

5. ISSUANCE OF DEVELOPMENT PERMIT FOR SUBDIVISIONS,

MEMORIAL PARKS & CEMETERY PROJECTS

A Development Permit is a permit issued and approved by the Sangguniang

Panlungsod before any land development is introduced to any parcel of land.




Who may avail Any person/entity, with lot/property within the city and have the intention to undertake any of the above mentioned projects


*Endorsement from the City Mayor A. SUBDIVISION 1. The following documents duly signed and sealed by a Licensed Architect/Engineer: a. Two (2) copies of Topographic Map of

Site b. Four (4) copies of Site Development

Plan c. Four (4) copies of Road (geometric and structural) design/plan i. Profile showing the vertical control designed grade, curve elements

and all information needed for construction ii. Typical roadway section showing relative dimensions and slopes of pavements, gutters, sidewalks, shoulders, benching and others

ii. iii. Details of roadway showing the iii. required thickness of pavement, iv. sub-grade treatment and sub-base v. course on the design analysis vi. iv. Details of roadway miscellaneous vii. structure such as curb and gutter viii. (barrier, mountainable and drop ix. slope protection wall and x. retaining wall if any.

d. Four (4) copies of Storm Drainage and Sewer System

i. Profile showing the hydraulic gradient and properties of the main line including structures in relation with the road grade line.

Client Client’s Civil Engineer/Architect

[290]

ii. Details of drainage and Miscellaneous structures such as various types of manholes, catch basins, inlet (curb, gutter and drop), culverts and channel linings.

e. Four (4) copies of Water System Layout and Details f. Four (4) copies of Site Grading Plan

Plans with the finished contour lines super imposed on the existing ground the limits of earthworks, embankment slopes, cut slopes, surface drainage, cutfalls and others. 2. Two (2) copies of Project Study 3. Specifications, Bill of Materials and Cost Estimate B. HOUSING CONSTRUCTION 1. Three (3) sets of the following, duly signed by a licensed Architect/Engineer:

a. housing plan including architectural drawing, sanitary, electrical,

structural plans, specifications and

cost estimate

b. Sworn statement as to the soundness of designs and specification attested to the designing engineers

Client’s Civil Engineer/Architect Client’s Civil Engineer/Architect Client’s Civil Engineer/Architect Client’s Civil Engineer/Architect

FEES TO BE PAID

A. For Subdivision Projects under BP 220:

1. Preliminary Approval and Locational Clearance

2. Final Approval and Development Permit

a. Socialized Housing

P90.00/ha a. Socialized Housing 600.00/ha.

b. Economic Housing

216.00/ha. b. Economic Housing 1,440.00/ha.

Inspection Fee: 1,500.00/ha. Inspection Fee:

a. Socialized Housing

1,500.00/ha. a. Socialized Housing 1,500.00/ha.

b. Economic Housing

1,500.00/ha. b. Economic Housing 1,500.00/ha.

B. For Subdivision Projects under P.D. 957:

Approval of Subdivision Plan (including Town Houses)


P360/ha. of a fraction thereof

2. Final Approval & Development Permit

P2,880/ha. regardless of

density

[291]

(PALC) /Preliminary Subdivision Development Plan (PSDP)

*Processing Fee

*Inspection Fee 1500/ha. regardless

of density

• Add’l fee on floor area of houses and building sold with lot

3.00/sq.m.

• Inspection Fee 1,500/ha. regardless of

density

C. Approval of Memorial Park/Cemetery Project/Columbarium


2. Final Approval and Development Permit

a. Memorial Projects

P720.00/ha. a. Memorial Projects

P3.00/sq.m

c. Cemeteries P288.00/ha. d. Cemeteries P1.50/ sq.m

e. Columbarium P3,600.00/ha. f. Columbarium P3.00/floor

• Inspection Fee 23.05/sq.m. of

GFA

a. Memorial Projects

P1,500.00/ha. 7.20/sq.m of

land area

b. Cemeteries P1,500.00/ha. * Inspection Fee

c. Columbarium P1,500.00/ha. a. Memorial Projects

P1,500.00/ha.

b. Cemeteries P1,500.00/ha.

c. Columbarium P1,500.00/ha.

7.20/sq.m of

land area


PROCESSING TIME

PERSON RESPONSIBLE

1. Project presentation to the City Mayor, if feasible, secure lists of requirements to the CPDO

1. Provide list of requirements

None 30 minutes City Mayor (CMO)

Comp. Optr. I (CPDO)

2. Submit necessary requirements

2. Receive/log and

evaluate

completeness of

documents (If

Complete proceed

to step 2.1) if not

None

15 minutes


-Or-

PDO IV (CPDO)

[292]

return the

document and

require to comply)

2.1 CPDO

endorse the

submitted

complete

requirements to

the City Mayor

2.2 Upon review,

the City Mayor

endorse the same

to the Office of the

Sangguniang

Panlungsod for

appropriate action

2.3 OSP to call for the First Reading and endorsement to Committee on Housing and Land Use

2.4 OSP Endorsement to CPDO for zoning evaluation and CEO for technical evaluation

10 minutes

1 day

5 days

1 hour

-Or-

CPDC (CPDO)

CPDC (CPDO)

CMO Staff (CMO)

CVMO, SP Secretary and the Committee on Housing and

Land Use

SP Secretary (OSP)

3. Personally assist the inter-agency inspection team at the construction site

3. Conduct inter-agency (CPDO, CEO, CENRO) site inspection

3.1 CPDO, CEO & CENRO to prepare and issue joint report and recommendation and endorse to the OSP

None 3 days

1 hour

CPDC (CPDO)

City Engineer (CEO)

CENRO (CENRO)

[293]

3.2 The Committee on Housing and Land Use will Report into session and if the project is OK, SP will pass and issue Resolution approving development

3.3 OSP to transmit the Approved SP Resolution to the Sangguniang Panlalawignan for review and comment

3.4 OSP forwards to the CPDO the Approved SP Resolution from the Sangguniang Panlalawigan

3.5 CPDO evaluate and assess fees

6 days

30 days

4 minutes

15 minutes

Committee on Housing and

Land Use (OSP)

OSP

OSP

PDO IV (CPDO)

-Or- CPDC

(CPDO)

4. Receive Order of payment and pay corresponding fees at the City Treasurer’s Office

4. Issue Order of Payment


13 minutes


-Or-

PDO IV (CPDO)

-Or-

CPDC (CPDO)

5. Return/present OR to CPDO for issuance of Locational

5. Prepare the Development Permit for the City Mayor’s

None 10 minutes


[294]

Clearance/Development Permit

Final Approval 5.1 City Mayor’s

Final approval

1 day

CMO Staff

(CMO)

6. Receive the Copy of the Development Permit

6. Release and log the Development Permit

None 5 minutes Comp. Optr. I

(CPDO)

TOTAL

HLURB prescribed

fees adopted thru SP

Ordinance No. 2015-

239

45 days 3 hours and

42 minutes

6. ISSUANCE OF ALTERATION PERMIT FOR SUBDIVISIONS, MEMORIAL

PARKS & CEMETERY PROJECTS

Any construction or renovation to an existing structure requires an Alteration Permit

approved by the Sangguniang Panlungsod



Type of Transaction G2C-Government to Citizen, G2B-Government to Business

G2G- Government to Government

Who may avail Any person/entity, with lot/property within the city and have the intention to undertake any of the above mentioned projects


1) Four (4) copies of the plan showing

the Proposed Alteration duly signed

and sealed by a Licensed

Architect/Engineer

2) Letter request stating the purpose of

the Proposed Alteration/Conversion

Client’s Civil Engineer/ Architect

[295]

3) Sworn statement that the affected

lots/units for Alteration have not been

sold

4) Written conformity of the duly

organized homeowners association or

in the absence thereof majority of the

lot/unit buyers

5) Certified true copy of title(s) of the

affected lots/units if the said lots/units

have been titled

Client’s Civil Engineer/ Architect

FEES TO BE PAID

A. Alteration Fee for Subdivision Projects under BP 220:

B. For Subdivision Projects under P.D. 957

(Affected areas only) (Affected areas only)

a. Socialized Housing P 600.00/ha. a. Final Approval & Development Permi sing

P2,880/ha. regardless of

density b. Economic Housing 1,440.00/ha.

Inspection Fee: • Add’l fee on floor

area of houses

and building sold

with lot

3.00/sq.m. a. Socialized Housing 1,500.00/ha.

b. Economic Housing 1,500.00/ha.

• Inspection Fee: 1,500/ha. regardless of

density


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit necessary requirements

1. Receive/log and

evaluate

completeness of

documents (If

Complete

proceed to step

1.1 If not, return

the document

and require to

comply)

1.2 CPDO

endorse the

submitted

complete

requirements to

the City Mayor

None

15 minutes

10 minutes


-Or-

PDO IV (CPDO)

-Or-

CPDC (CPDO)

CPDC (CPDO)

[296]

1.3 Upon

review, the City

Mayor endorse

the same to the

Office of the

Sangguniang

Panlungsod for

appropriate

action

1.4 OSP to call for the First Reading and endorsement to Committee on Housing and Land Use

1.5 OSP Endorsement to CPDO for zoning evaluation and CEO for technical evaluation

None

1 day

5 days

1 hour

CMO Staff

(CMO)

CVMO, SP Secretary and the Committee on Housing and

Land Use

SP Secretary (OSP)

2. Physical presence of the client during inspection

2. Conduct inter-agency (CPDO, CEO, CENRO) site inspection

2.1 CPDO, CEO & CENRO to issue joint report and recommendation

2.2 The Committee on Housing and Land Use will Report into session and if the project is OK, SP pass and issue Resolution

None 2 days

1 hour

5 days

CPDC (CPDO)

City Engineer

(CEO)

CENRO (CENRO)

OSP

[297]

approving development

2.3 OSP transmits the Approved SP Resolution to the Sangguniang Panlalawigan for review and comment

2.4 OSP forwards to the CPDO the Approved SP Resolution from the Sangguniang Panlalawigan

2.3 CPDO evaluate and assess fees

30 days

4 minutes

15 minutes

OSP

OSP

PDO IV (CPDO)

-Or- CPDC

(CPDO)

3. Receive Order of payment and pay corresponding fees at the City Treasurer’s Office

3. Issue Order of Payment

Please refer to

the schedul

e of fees

above

5 minutes Comp. Optr. I (CPDO)

-Or-

PDO IV (CPDO)

-Or-

CPDC (CPDO)

4. Return/present OR to CPDO for issuance of Locational Clearance/Development Permit

4. Prepare the Development Permit for the City Mayor’s Final Approval

4.1 City Mayor’s Final approval

None

10 minutes

1 day


CMO Staff (CMO)

5. Receive the Copy of the Alteration Permit

5. Release and log the Alteration Permit

None 5 minutes Comp. Optr. I

(CPDO)

[298]

TOTAL

HLURB prescri

bed fees

adopted thru

SP Ordina

nce No.

2015-239

45 days 3 hours and 4

minutes

7. PROVISION OF DATA AND STATISTICS ABOUT THE CITY

The City Planning and Development Office serves as the databank of the city that

keeps information about the city and its development plans such as land use plans, city

development strategies, city ecological profile, statistics, maps and local governance data,

which are generally requested by investors, people in business sector, researchers,

students, tourists and government.


Classification G2C-Government to Citizen, G2B-Government to Business,

G2G- Government to Government

Type of Transaction Simple

Who may avail All persons/entities needing data/information


1) Letter Request approved by the City Mayor

2) Valid Identification Card

Client

Client

FEES TO BE PAID

For Land Use related research:

Research/ Service Fee (50% discount for students)

[A] 1. Photocopy

(Maps: Subd; Condo; Plans: presentation size)

P 100.00

2. Hard Copy (License to Sell data) P30.00 for 1st 5 pages

P5/page in excess of 5

[299]

3. Electronic File (License to Sell data)

P500/diskette: additional P50 for rush job

4. Electronic File ( Land Use Maps available

P10,000.00

5. Certified True Copy Map (Land Use Plan)

P100.00

Other research:

1. Availability of records/public request

P 288.00

2. Certificate of no record on file P 288.00

3. Certification of with or w/o CR/LS P 288.00

4. Certified Xerox copy of documents (report size)

• Document of five (5) pages or less

P 43.20

• Every additional page P 4.40

5. Photocopy of documents P 3.00

6. Other not listed above P 216.00


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the approved letter of request and valid ID

1. Receive the letter of request and verify the availability of the data needed

1.1 Assess the

fees

None 10 minutes

Statistician I (CPDO)

-Or-

CPDC

(CPDO)

2. Proceed payment at the City Treasurer’s Office

2. Issue order of payment

Please refer to


13 minutes Statistician I (CPDO)

CTO Staff

(CTO)

3. Upon payment, present the OR to the CPDO

3. Encode/ prepare the data requested 3.1 If the data

being requested

is readily

available, print.

None 15 minutes

2-3 days


[300]

3. 2.If data needs time to be processed, advise client to return

4 Receive the data requested

4. Release the requested data to client

2 minutes Statistician I (CPDO)

TOTAL

HLURB prescribed fees adopted thru SP Ordinance No.

2015-239

3 days

8. ISSUANCE OF BURIAL PERMIT

Any person who wishes to bury his/her demised loved ones in the City Public

Cemetery in Brgy. Luciano and the Trece Martires Memorial Park (TMMP) at Brgy. Aguado

is required to secure Burial Permit prior to interment.


Classification G2C-Government to Citizen


Who may avail Bonafide residents of the city


A. City Public Cemetery

New Application: 1. Death Certificate 2. Voter’s ID of the deceased and the

applicant (lessee)/if not available (CPDC Staff will check CBMS data base)

Existing:

1. Voter’s ID of the person to be interred 2. Identification card and Authorization

City Health Office/Hospital

Client/COMELEC/CBMS Database

Client Burial Space Lessee

[301]

letter from the owner (if not the owner/lessee)

3. Exhumation Permit (for interment in old niche only)

B. Trece Martires Memorial Park (TMMP)

New Application: 1. Death Certificate 2. Voter’s ID of the deceased and the

applicant (lessee) If none ( CPDC Staff will check on CBMS database

3. Community tax certificate

Existing:

1. Voter’s ID of the person to be interred 2. Identification card and Authorization

letter from the owner (if not the owner/lessee)

3. Exhumation Permit (for interment in old niche only)

City Health Office

City Health Office/Hospital

Client/COMELEC/CBMS Database

Barangay of residence/ City Treasurer’s

Office

Client

Burial Space Lessee

City Health Office

FEES TO BE PAID

City Public Cemetery Fees:

1. For built-in niches a. Bottom niche - - - - - - - - Php2,500.00 b. Upper niche - - - - - - - - - - - -2,400.00 2. For Lot Rental a. Niche constructed over another-

100.00 b. Interment in old niche - - - - - - - 100.00 c. Lot without niche - - - - - - - - - -

50.00 d. Re-opening of niche- - - - - - - - 60.00 e. Rental fee of burial lot (5 sq.m.)

500.00 f. Interment of cadaver - - - - - - - -100.00 g. For renewal every 5 years- - - - 500.00 Additional interment fee ---- Php 5,000.00 for Non-Treceño

Trece Martires Memorial Park (TMMP) Fees:

I. Rental Fees for 5 years (renewable): a. Lots only - - - - - - - - - - - P 6,000.00 Interment Fee - - - - - - - - 1,000.00 b. Condo Type Niches: 1st and 2nd Floor - - - - - - - 3,000.00 Interment - - - - - - - - - - - - - 500.00 3rd and 4th Floor - - - - - - - - 2,500.00 Interment - - - - - - - - - - - - 500.00 c. Pet Cemetery Lots - - - - - - 2,000.00 Interment - - - - - - - - - - - - - 100.00 d. Angel’s Paradise Lot’s - - - - - - - - - - - - - - - - 3,000.00 Interment - - - - - - - - - - - - 100.00 II. Funeral Chapel - - - - - - - - 1,000/day III. Additional interment fee for Non-Treceños- - - - - - - - - - 5,000.00

[302]


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit/

present all

requirements

1. Receive/log and evaluate the completeness of documents

2 minutes PDO II CPDO

2. Sign the Contract of Lease

2. Prepare the Burial Permit with assessment and the Contract of Lease

2.1 Evaluation and Signature of the CPDO

Please refer to the


5 minutes

2 minutes

PDO II CPDO

CPDC CPDO

3. Proceed to:

3.1 City Civil Registrar’s Office for evaluation and signature

3.2 City Treasurer’s Office for payment

3.3 City Mayor’s Office for approval and signature

3.4 Have the Contract of Lease notarized at any Notary Public

3. Advise the client to go to the City Civil Registrar’s Office, City Treasurer’s Office and the City Mayor’s Office for signature then have the Contract of Lease notarized thereafter.

None

2 minutes

13 minutes

30 minutes -

CGDH I LCRO


CTO

LCE CMO

Client

4. Return all the documents to the CPDO and receive the Burial Permit

4. Issue the Burial Permit

None 2 minutes

TOTAL

City Ordinance

No. 2016-257 &

2012 City Tax

Ordinance (Article C

Sec 5C.01)

56 minutes

[303]

9. ISSUANCE OF COMMUNITY BASE MONOTORING SYSTEM (CBMS)

CERTIFICATE

Any person may request for Community Base Monitoring System (CBMS)

Certificate to attest his/her residency and household income status.


Classification G2C-Government to Citizen


Who may avail Bonafide residents of the city


Identification Card N/A


PROCESSING TIME

PERSON RESPONSIBLE

1. Present the ID

1. Check the CBMS Database in the Computer if the client is in the masterlist

1.1 Prepare the CBMS Certification

None

2 minutes

3 minutes


2. Client to be interviewed by the CPDC

2. Brief interview by the CPDC with the client

2.1 Approval and signature

None

2 minutes

1minutes

CPDC (CPDO)

3. log and receive the CBMS Certificate

3. Issue the CBMS certificate None

2 minutes Statistician I

(CPDO)

TOTAL 0.00 10 minutes

[304]

City Engineering Office

External Services

[305]

1. ACCOMPLISHMENT REPORT OF INFRASTRUCTURE PROJECTS FOR PAYMENT OF CONTRACTORS

Contractors of various government infrastructure projects may request for partial or full payment of their accomplishments

Office or Division City Engineering Office


Type of Transaction G2C- Government to Citizen , G2B- Government to Business

Who may avail Contractors of Infrastructure Projects


1. Request Letter with Endorsement from the City Mayor

2. Set of pictures before, during and after the completion of the project, on at least 3R sized. Colored photos with geo tagging and pasted on clean paper signed by the Project Engineer

Requesting Client

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit request for payment

1. Receipt of the request from the CMO

None 3o minutes Receiving Section

2. Verification of the request for payment

None 1 hour CEO Head

3. Preparation of all documents

None 1 day Assisgned Project

Engineer

3.1 Request for inspection for documentation and monitoring, CPDO

None 1 day

CPDO Head

Assigned Project

Engineer

3.2 Notice of Evaluation of Project

3.3 Certificate of Project Completion

3.4 Statement of Time Elapsed and Work Accomplished

[306]

3.5 Physical accomplishment Report

4. Submission of all prepared documents for checking, filing and recording

None 3 hours

CPDO Head

Assigned Project

Engineer

4.1 Inspection Report for documentation and monitoring CPDO

4.2 Notice of Evaluation of Project

4.3 Certificate of Project Completion

4.4 Statement of Time Elapsed and Work Accomplished

4.5 Physical Accomplishment Report

5. Inspection of the project

None I day CEO Head Assigned Project

Engineer

6. Signing of all documents

None 1 hour CEO Head

7. Filing and recording of the Documents

None 30 minutes Enineering Assistant

8. Preparation of Voucher

None 30 minutes CEO Admin Personnel

9. Endorsement to Accounting Office, signing of record book

None 30 minutes Assigned CEO

Personnel

TOTAL P0.00 3 days and 6

hours

[307]

2. ISSUANCE OF BUILDING PERMIT FOR SIMPLE APPLICATION

(Shall not exceed 1,500 sq m floor area, single dwelling residential building not more than three floors/storeys, commercial building not more than two floors/storeys, renovation within a mall with issued building permit, warehouse storing non-hazardous substances) A Buiding Permit is a document issued by the Building Official to an applicant to proceed with the construction, installation, alteration, renovation, conversion, repair, moving, demolition or other work activity of a specific project/building/structure or portion thereof after the accompanying principal plans, specifications and other pertinent documents with the duly notarized application are found satisfactory and substantially in compliance with the National Building Code of the Philippines and its IRR



Type of Transaction G2G- Government to Government, G2B- Government to Business, G2C- Government to Citizen

Who may avail

Those who will undergo simple construction, installation, alteration, renovation, conversion, repair, moving, demolition or other work activity of a specific project/building/structure or portion thereof, either residential commercial, industrial or institutional.


Technical Documents: - Four (4) copies of properly filled-up

and notarized Unified Application Form for Building Permit, Locational Clearance, and Fire Safety Evaluation Clearance

- Ancilliary Permit Forms as needed in the Building being Applied Architectural Permit, Civil/Structural Permit, Sanitary Permit, Plumbing Permit, Electrical Permit, Mechanical Permit, Electronics Permit, Fencing Permit, Sign Permit, (etc)

- Four (4) sets of Complete and Detailed Building Plans, Survey Plans,and other documents, prepared,signed and sealed by the concerned Professionals, with minimum scale of 1:100, on a 20 in x 30 in Blue Print Copy or computer recognizable softcopy on a USB, as follows:

- Architectural Documents including Materials and Technical Specifications

Office of the Building Official (OBO)


Private Design Professionals


[308]

and General Conditions - Civil/Structural Documents - Electrical Documents - Mechanical Documents - Sanitary Documents - Plumbing Documents - Electronics Documents - Geodetic Documents (including Lot Plan with Technical Description, Site Development Plan, Vicinity Map covering 2km radius - Fire Protection Plan (if applicable) - Three (3) Clear Photocopies of Valid

PRC ID's and PTR with clear and readable Dry Seal, three (3) original signatures and with Title of the Project

- Four (4) copies of Notarized Estimated Total Construction Cost/Value of the Building or structure to be constructed as declared by the owner signed and sealed by a Professional

- Four (4) copies of Project Specifications signed and sealed by a Professional

- One (1) copy of project's Construction Safety and Health Program stamped and received by DOLE regional or district office, including three (3) photocopies of stamped CSHP cover page

- One (1) Construction Logbook - Soil Boring Test or Geotech Report

for three-storey and higher structures

- Structural Design Analysis, duly signed by a Licensed Structural Engineer for two-storey structures and higher

Legal Documents - One (1) copy of Certified True copy

and Three (3) photocopies of Original Certificate of Title (OCT)/Transfer Cetificate of Title (TCT); if applicant is a Lessee, submit Contract of Lease; if


Private Design Professionals Private Design Professionals



Department of Labor and Employment (DOLE)

Private Design Professionals Geodetic Engineer

Structural Engineer

Register of Deeds Personal Files

[309]

OCT/TCT is not in the name of the applicant, submit Deed of Absolute Sale, Contract of Lease, Contact to Sell, Deed of Assignment or equivalent. If a Corporation, Secretary's Certificate

- Affidavit of Undertaking (for documents to be submitted thirty(30) days after the issuance of the permits

Additional Requirements:

- DPWH Clearance if the structure to be constructed is along National Road

- Submit Permit from National Water Resources Board if project is ground

water extraction - Submit Lease of Contract if

improvement/construction is within a mall or a building

- Submit proof of approval from the Developer if construction is within a subdivision

Applicant

Department of Public Works and Highways (DPWH)

National Water Resources Board

Lessor

Developer

Note: - Please include the checklist when submitting the requirements/documents for your

application - All fully accomplished forms and requirements must be fastened in a Long Expanding

Envelop including the Drawing Plans and other documents upon submission in Four (4) sets

- Only Complete And Compliant application will be accepted - Claim your CLAIM STUB at all times; "No Claim Stub, No Release" - A surcharge of one hundred percent (100%) shall be imposed and collected from any

person or entity who shall construct, repair, install, alter or cause any change in the use or occupancy of any building or parts thereof or appurtanances thereto without permit. (Section 25.1 of Rule III of the National Building Code of the Philippines


PROCESSING TIME

PERSON RESPONSIBLE

1. Fill up document completely and submit accomplished Application Forms along with other requirements at the OSCP in the

1. Receive and record the documents submitted, review, checked and asses the completeness. If complete issue Claim Stub; if incomplete, return to the applicant

None

1 hour

Assigned Personnel

at OBO

[310]

Office of the Building Official Receive Claim Stub

Backroom Operations 1.1 The City Treasurer's Office shall receive copy of the application and check if the payment of Real Property Tax (RPT) is updated, then issue Tax Clearance 1.2 The City Assessor's Office will check the property classification and will issueTax Declaration of the Property

None

None

30 minutes

30 minutes

Evaluator of CTO

Evaluator of CAO

1.3 The City Zoning Office shall evaluate conformity to land use and compute area as per plan submitted 1.4 The City Zoning Officer shall verify and check area computation and will issue the Locational Clearance 1.5 The BFP shall evaluate the documents and provide remarks 1.6 The BPF shall issue the Fire Safety Evaluation Clearance 1.7 The Office of the Building Official shall review and check the submitted documents as well as the compliance with the National

None

None

None

None

None

30 minutes

1 hour

1 hour

1 day

1 day

Evaluator CZO

Zoning Head

Evaluator BFP

Fire Marshall

Evaluator OBO

[311]

Building Code and statutory requirements (Building, Electrical, Sanitary, etc.) The completeness of the documents will be checked. 1.8 If the submitted documents are compliant, the evaluators shall conduct final evaluation and approval of such for assessment; otherswise the application shall be endorsed for compliance 1.9 Site inspection and preparation of the inspection report 1.10 Assessment of all fees will be conducted

None

None

None

1 hour

1 day

1 day

Evaluator OBO

Building Official or Inspector

Assessors of OBO

2. Return on the date indicated on Claim Stub and check on the status of the Application at the OSCP. If approved, request for Order of payment and pay all the required fees at the CTO personnel in the OSCP If the application if for compliance, get all the documents submitted and comply with the requirements.

2. If the application is approved for payment, the Order of Payment shall be prepared. All fees to be paid by the Applicant shall be included in the Order of Payment such as the issuance of Tax Clearance, Tax Declaration, FSEC of the BFP, Barangay Clearance, etc

2.1 The Order of

Fees shall be based

on Schedule of Fees as prescribed in PD 1096

or the National Building

Code of the Philippines Ordinances City Zoning Ordinance, and Local Revenue

Code

None

1 hour

15 minutes

Evaluators at OBO

and other Backroom

Offices

Head, OBO

[312]

Back to Step 1

Payment shall be signed and issued to the applicant 2.2 If the application is for compliance, the documents will be returned to the applicant to comply on all the remarks indicated in the correction sheet

None

15 minutes

Assigned

Personnel, OBO

3. Get the Official Receipt upon payment and submit to the OSCP at the Office of the Building Official

3. Accept the receipt of payment and record on the log book 3.1 The documents shall be processed and prepared for signing by the Building Official including the Building Permit Cetificate. Documents that may be included in the release are Barangay Clearnace, Tax Clearance, and the FSEC issued by BFP 3.2 The Permits shall be signed by the Building Official 3.3 The documents shall be sorted and prepared for endorsement to concerned offices 3.4 The permits shall be recorded and stamped for preparation of its release

None

None

None

None

None

15 minutes

1 hour

30 minutes

1 hour

1 hour

Receiving Section OBO

OBO Recording Section

Head, OBO

Recording Section OBO

Recording Section OBO

4. Claim the Permit and

4. The Permit shall be issued and

None 30 minutes Recording Section, OBO

[313]

Owner's Copy of all documents, sign log book and other transmittals for documentation and acknowledge-ment

released to the applicant

TOTAL

Fees shall be based



Code of the Philippines,

(see attached) Barangay

Ordinances City Zoning Ordinace, and Local Revenue

Code

6 days, 2 hours & 15

minutes

3. ISSUANCE OF BUILDING PERMIT FOR COMPLEX APPLICATION (Structure exceeding 1,500 sq.m. floor area, single dwelling residential building more than three floors/storeys, commercial building more than two floors/storeys, warehouse hazardous substances) A Building Permit is a document issued by the Building Official to an applicant to proceed with the construction, installation, addition. Alteration, renovation, conversion, repair, moving, demolition or other work activity of a specific project/building/structure or portions thereof after the accompanying principal plans, specifications and other pertinent documents with the duly notarized application are found satisfactory and substantially conforming with the National

[314]




Who may avail

Those who will undergo simple construction, installation, alteration, renovation, conversion, repair, moving, demolition or other work activity of a specific project/building/structure or portion thereof, either residential commercial, industrial or institutional.


Technical Documents: - Four (4) copies of properly filled-up

and notarized Unified Application Form for Building Permit, Locational Clearance, and Fire Safety Evaluation Clearance

- Ancilliary Permit Forms as needed in the Building being applied (Architectural Permit, Civil/ StructuralPermit, Sanitary Permit, Plumbing Permit, Electrical Permit, Mechanical Permit, Electronics Permit, Fencing

- Four (4) sets of Complete and Detailed Building Plans, Survey Plans, and other documents, prepared, signed and sealed by the concerned Design Professionals, with minimum scale of 1:100 on a 20 in x 30 in Blue Print Copy or computer recognizable soft copy on a USB, as follows:

- Architectural Documents including Materials and Technical Specifications and General Conditions

- Civil/Structural Documents including Soil Boring Test for - Electrical Documents - Mechanical Documents - Sanitary Documents - Plumbing Documents - Electronics Documents - Geodetic Documents (including Lot

Plan with Technical Description, Site Development Plan, Vicinity Map covering 2km radius







[315]

- Fire Protection Plan (if applicable) - Three (3) Clear Photocopies of Valid

PRC ID's and PTR with clear and readable Dry Seal, three (3) original signatures and with Title of the Project

- Four (4) copies of Notarized Estimated Total Construction Cost/ Value of the Building or structure to be constructed as declared by the owner signed and sealed by the Professional

- Four (4) copies of Project Specifications signed and sealed by a Professional

- One (1) copy of project's Construction Safety and Health Program stamped and received by DOLE regional or district Office, including three (3) photocopies of stamped CSHP cover page

- One (1) Construction Logbook - Soil Boring Test or Geotech Report

for three-storey and higher structures - Structural Design Analysis, duly

signed by alicensed Structural Engineer for two-storey structures and Higher

Legal Documents - One (1) copy of Certified True copy

and Three (3) photocopies of Original Cetificate of Title (OCT)/Transfer Cetificate of Title (TCT); if applicant is a Lessee, submit Contract of Lease; if OCT/TCT is not in the name of the applicant, submit Deed of Absolute Sale, Contract of Lease, Contact to Sell, Deed of Assignment or equivalent.

If a Corporation, Secretary's Certificate

- Affidavit of Undertaking (for documents to be submitted thirty(30))days after the issuance of the permits

Additional Requirements:




Department of Labor and Employment (DOLE)

Private Design Professionals Geodetic Engineer

Structural Engineer

Register of Deeds

Applicant

[316]

- DPWH Clearance if the structure to be constructed is along National Road

- Submit Permit from National Water Resources Board if project is ground water extraction

- Submit Lease of Contract if improvement/construction is within Mall or a Building

- Submit proof of approval from the Developer if construction is within asubdivision


National Water Resources Board

Lessor

Developer

NOTE: - Please include the checklist when submitting the requirements/documents for your


Envelop including the Drawing Plans and other documents upon submission in FOUR (4) sets

- Only COMPLETE AND COMPLIANT application will be accepted - Claim your CLAIM STUB at all times; "NO CLAIM STUB, NO RELEASE" - A surcharge of one hundred percent (100%) shall be imposed and collected from any

person or entity who shall construct, repair, install, alter or cause any change in the use or occupancy of any building or parts thereof or appurtenances thereto without permit (Section 25.1 of Rule III of the National Building Code of the Philippines


PROCESSING TIME

PERSON RESPONSIBLE

1. Fill up document completely and submit accomplished Application Forms along with other requirements at the OSCP in the Office of the Building Official Receive Claim Stub

1. Receive and record the documents submitted, review, and check and assess the completeness. If complete, issue Claim Stub; if incomplete, return to the applicant

None

1 hour

Assigned Personnel

at OBO

Backroom Operations

1.1 The City Treasurer's Office shall receive copy of the application and and check if the Payment of Real Property Tax (RPT) is updated, then issue Tax Clearance

None

30 minutes

Evaluator of CTO

1.2 The City Assessor's Office will check the property

None 30minutes Evaluator of CAO

[317]

Classification and will issue Tax Declaration of the property

1.3 The City Zoning Office shall evaluate conformity to land use and compute area as per plan submitted

None 30minutes Evaluator of CZO

1.4 The City Zoning Officer shall verify and check area computation and will issue the Locational Clearance

None 3 Days Zoning Head

1.5 The BFP shall evaluate the documents and provide remarks

None 1 hour Evaluator. BFP

1.6 The BPF shall issue the Fire Safety Evaluation Clearance

None Fire Marshall

1.7 The Office of the Building Official shall review and Check the submitted documents as well as the compliance with the National Building Code and other statutory requirements (Building, Electrical, Sanitary etc). The completeness and correctness of the documents will be checked.

None Evaluators, OBO

1.8 If the submitted documents are compliant, the evaluators shall conduct final evaluation and approval of such for assessment; otherwise the application shall be endorsed for compliance

None

Evaluators, OBO

[318]

1.9 Site inspection and preparation of the inspection report

None Building Official Inspector

1.10 Assessment of all fees will be conducted

None

1 day Assessors of OBO

2. Return on the date indicated on indicated on Claim and checked on the status of the Application at the OSCP. If approved, request for Order of Payment and pay all the requires fees at the CTO personnel in the OSCP. If application is for Compliance, get all the documents submitted and comply with the requirements

2. If the application is approved for payment, the Order of Payment shall be prepared. All fees to be paid by the applicant shall be included in the Order of Payment such as the issuance of Tax Clearance, Tax Declaration, FSEC of the BFP, Barangay Clearances, etc.

Fees shall be based

on Schedule of

Fees as prescribed in PD 1096




Ordinances City Zoning Ordinance, and Local Revenue

Code

1 hour Evaluators at OBO and other

Backroom Offices

2.1 The Order of Payment shall be signed and issue to the applicant

None 15 minutes Head, OBO

2.2 If the application is for compliance, the documents will be returned to the applicant to comply on all the remarks indicated in the correction sheet

None 15 minutes Assigned Personnel of

OBO

3. Upon payment, present the OR to the OSCP at the Office of the Building Official the OBO

3. Accept the receipt of payment and record on the log book

None 15 minutes Receiving Section, OBO

3.1 The documents shall be processed and prepared for signing by the Building Official

None

1 hour OBO Recording Section

OBO

[319]

including the Building Permit Certificate. Documents that maybe included in the release are Barangay Clearance, Tax Clearance, Tax Tax Declaration and the FSEC issued by BFP

3.2 The Permits shall be signed by the Building Official

None 30 minutes Head, OBO

3.3 The documents shall be sorted and prepared for endorsement to concerned offices

None 1 hour Recording Section, OBO

3.4 The permits shall be recorded and stamped for preparation of its release

None 1 hour Recording Section, OBO

4. Claim the Permit and Owner's Copy of all documents, sign logbook and other transmittal and acknowledge-ment

4. The Permit shall be issued and released to the applicant

None

30 minutes 30 minutes, Recording

Section, OBO

TOTAL

Fees shall be based


or the National Building Code of

the Philippines

, (see attached) Barangay

16 days, 6 hours and 45 minutes

[320]

Ordinances City

Zoning Ordinance, and Local Revenue

Code

4. ISSUANCE OF CERTIFICATE OF OCCUPANCY A Certificate of Occupancy is a document that proves the building complied substantially with the plans and specifications that have been submitted and approved by the local building official. This is required for any new constructions, property conversions (change of use/classification), change of ownership, or major remodelling/construction, certifies the property's use whether residential, commercial, industrial or institutional. It signifies that the structure complies with the National Building Code of the National Building Code of the Philippines




Who may avail All applicants for Building Permit


Technical Documents: - Three (3) copies of properly filled-up

and duly notarized and duly Notarized Unified Application Form for Certificate of Occupancy and Fire Safety Inspection Certificate

- Three (3) copies of properly filled-up and duly Notarized Certificate of Completion using the Form in Annex 5, JMC2018-01 dated January 8, 2018 signed by the owner/applicant and signed and sealed by the duly licensed Architect or Civil Engineer in-charged of the construction and the Contractor/Authorized Managing Officer if the project was undertaken through a contract.

- One (1) set of of issued Building Plans if there is alteration on the


Office of the Building Official (OBO) Private Design Professionals

Personal Files

[321]

original plan, or three (3) sets of compliant AS-BUILT PLANS reflecting all corrected comments made in theissued Building Permit plans signedby the owner and signed and sealedby all involved professionals.

- One (1) set photocopy of issued Building Permit and issued Ancilliary Permits

- One (1) copy of Construction Log book

- One (1) copy of issued Locational Clearance - Owner's copy of the Fire Safety

Correction Sheet and its corresponding Fire Safety Evaluation Clearance (FSEC)

- Three (3) Clear Photocopies of valid PRC ID's and PTR with clear and readable Dry Seal, three (3) original signatures and with Title of the Project

- One (1) set Clear 4R size photographs of the completed structure showing substantial completion of front, side and rear areas

- Yellow Card issued by Electric Service Provider (but if the applicant cannot provide the copy during this application, the CFEI will not be issued

Additional Requirements: - DPWH Clearance if the structure

was constructed along National Road

Personal Files

Personal Files Construction Site

Personal File

Beaureu of Fire Protection


Personal Files

Service Provider


Note: - Please include the checklist when submitting the requirements/documents for your application - All fully accomplished forms and requirements must be fastened in a Long Expanding

Envelop including the Drawing Plans and other documents upon submission - Only COMPLETE AND COMPLIANT application will be accepted - Claim your CLAIM STUB at all times; "NO CLAIM STUB, NO RELEASE

[322]

CLIENT STEPS


PROCESS ING TIME

PERSON RESPONSIBLE


1. Receive and record the documents submitted. Review, check and assess the completeness. If complete, issue Claim Stub; if incomplete, return to the applicant for completion

None 30 minutes Assigned Personnel at OSCP in

OBO

Backroom Operations

1.1 Separate documents for proper evaluation of the backroom offices

None 30 minutes Sorters at OSCP

1.2 The BFP will check the documents and review fire safety requirements

None 20 minutes BFP Personnel

1.3 The Assessor's office will check the documents for assessment of the newly constructed structure

None 20 minutes Assessor's Office

Personnel

1.4 The Treasurer's Office will check and receive copy of new assessment of the subject property

None 20 minutes Treasurer's Office

Personnel

1.5 The OBO will check and review the documents submitted for issuance of the occupancy Permit

None 30 minutes Assigned Personnel

of OBO

1.6 Building Official will schedule Joint Inspection

None 20 minutes Building Official

[323]

1.7 Joint inspection of the the structure

None 1 day Inspectorate Team

1.8 Preparation of inspection report

None 1 day Inspectorate Team

1.9 Final evaluation of documents and the result of the joint inspection

None 1 day Inspectorate

Team

1.10 If the evaluation is compliant, approval of the final evaluation and assessment of fees, otherwise, the application shall be endorsed for compliance

None 15 minutes Evaluators of each office

2. Return on the date indicated on Claim Stub and check on the status of the application at the OSCP.If approved, request for Order of Payment and pay all the required fees at the CTO personnel in the OSCP If application is for Compliance, get all the documents submitted and comply with the requirements.

2. If the application is approved for payment, the Order of Payment shall be prepared. All fees to be paid by the applicant shall be included in the Order of Payment such as the Order of Payment, such as the issuance of New Tax Declaration, the FSEC, Occupancy Permit, and CFEI if applicable

Fees shall be based

on Schedule of






Code

1 hour Evaluators at OBO

and other Backroom

Offices

2.1 The Order of Payment shall be signed and issued to the applicant


2.2 If the application is for compliance, the documents will be returned to the applicant to comply on all the remarks


of OBO

[324]

Back to Step 1 indicated in the correction sheet. Application with deficiencies and together with the plans, they are to be returned to the applicant.

3. Get the Official Receipt upon Payment and submit to the OSCP at the Office of the Building Official

3. Accept the receipt of payment and record on the log book

None 15 minutes Receiving Section

OBO

3.1 The documents shall be processed and prepared for the release

None 30 minutes Evaluators at OSCP

3.2 FSIC will be prepared by the BFP


3.3 BFP will record the number of the OR to be indicated in the FSIC

None BFP Personnel

3.4 The BFP will record the FSIC Control Number and its date of issuance


3.5 The FSIC will be approved and signed

None 20 minutes Fire Marshal

3.6 The Occupancy Permit and the CFEI (if applicable) will be prepared


of OBO

3.7 The Occupancy Permit and the CFEI (if applicable) will be approved and signed


3.8 The City Assessor's Office will

compute and prepare documents for the issuance of New Tax Declaration

None 30 minutes Assessor's Office

Personnel

3.9 The Treasurer's Office will receive and record Notice of New Assessment

None 30 minutes Treasurer's Office

Personnel

3.9 The documents shall be sorted and

None 30 minutes Recording Section,

[325]

prepared for endorsement to concerned offices

OBO

3.10 The permits shall be recorded and stamped for preparation of its release

None 1 hour Recording Section,

OBO

4. Claim the Permit all Documents, sign log and Owner's Copy of book and other transmittals for documentation and acknowledgement

4. The Occupancy Permit, FSIC, New Tax Declaration, CFEI (if applicable) shall be released to the applicant

None 30 minutes Releasing Section, OBO

TOTAL

Fees shall be based



the Philippines

, (see attached) Barangay Ordinance

s City Zoning

Ordinance, and Local Revenue

Code

4 days 1 hour and 30

minutes

[326]

5. ISSUANCE OF CERTIFICATE OF ANNUAL INSPECTION

A Certificate of Annual Inspection is issued to commercial, industrial and institutional establishments for renewal of the business permits. It certifies that the building structure is architecturally presentable, structurally safe, the electrical, electronics, mechanical, sanitary, plumbing installations are in order. This certificate will be used in renewal of their business permits




Who may avail All business establishments, commercial, industrial, institutional structures


Technical Requirements - Annual Inspection Report and

Recommendation Form - Certificate of Guarantee from

Licensed Professionals - Photocopy of PRC and PTR of

involved professionals with original signatures and clear and readable dry seal, three (3) copies

- Approved Building Plans or Updated As Built Plans, Site Development Plan and complete Ancillary Plans

- Copy of Certificate of Occupancy - Mayor's Permit and Business

License (current) - One (1) set Clear 4R size

photographs of the complete structure

- Transfer Certificate of Title (TCT) - Updated Tax Declaration and Tax

receipt - If Lessee, submit copy of Contract of

Lease

Office of the Building Official



Applicant

Office of the Building Official Applicant

Office of the Building Official

Registry of Deeds/Applicant Assessor’s Office/Applicant

Applicant

NOTE: - Please include the checklist when submitting the requirements/documents for your


Envelop including the Drawing Plans and other documents upon - Only COMPLETE AND COMPLIANT application will be accepted - Claim your CLAIM STUB at all times; "NO CLAIM STUB, NO RELEASE"

[327]


PROCESS ING TIME

PERSON RESPONSIBLE


1 Receive and record the documents submitted. Review, check and assess the completeness. If complete, issue Claim Stub; if incomplete, return to the applicant for completion

None 30 minutes Assigned

Personnel at OBO

1.1. Evaluate the submitted documents

None 1 hour Section Head,

OBO

1.2. Conduct Site Inspection None 1 day Building Official

1.3. Process the inspection reports and do final evaluation

None 30 minutes Section Head,

OBO

None 20 minutes Section Head,

OBO

2. Return on the date indicated on Claim Stub, get the Order of Payment and pay all the required fees at CTO personnel in the OSCP, get the Official Receipt

2. Compute the assessment for payment of the applicant

Fees shall be based



the Philippines


s City Zoning


Code

15 minutes Assigned Personnel

2.1. The Order of Payment shall be prepared and issued to the applicant

15 minutes

Assigned Personnel

2.2. The receipt shall be recorded and the Certificate shall be printed and prepared for its release

Assigned Personnel

[328]

3. Submit the Official Receipt and claim the Certificate and applicant's copy of documents. Sign log book and other transmittals for documentation and acknowledgement

3. The certificate shall be prepared None 20 minutes

Assigned Personnel

3.1. The certificate shall be signed None 20 minutes Building Official

3.2. The Certificate of Annual Inspection will be released and issued to the applicant

None 15 minutes Releasing

Section, OBO

TOTAL

Fees shall be based

on Schedule of Fees as prescribed in PD 1096 or

the National Building Code of

the Philippine

s, (see attached) Barangay Ordinance

s City Zoning

Ordinance,

and Local Revenue

Code

1 day, 2 hours & 45

minutes

[329]

5 ISSUANCE OF CERTIFICATE OF FINAL ELECTRICAL INSPECTION (CFEI) WITH BUILDING PERMIT AND OCCUPANCY PERMIT (UPGRADING/DOWNGRADING OF ELECTRICAL FACILITY)

A Certificate of Final Electrical Inspection (CFEI) is necessary if modification in the

existing electrical system is required

Office or Division Office of the Building Official



Who may avail All Building Permit Applicants


- Application Form for CFEI - Electrical Permit Form, completely filled up (5 copies) signed and sealed by a ProfessionalElectrical Engineer (PEE) - Complete Electrical Plan & sealed by PEE, three (3) copies - Photocopy of PTR and PRC ID's of

PEE with three (3) original specimen signature and readable dry seal, three (3) copies - Photocopy of Occupancy Permit issued, three (3) copies - Photocopy of Building Permit issued - Picture of Site - Yellow Card Issued by MERALCO

Office of the Building Official (OBO) Office of the Building Official (OBO)



Personal File

Personal File

Personal File Service Provider


Envelop including the Drawing Plans and other documents upon submission - Only COMPLETE AND COMPLIANT application will be accepted - Claim your CLAIM STUB at all times; "NO CLAIM STUB, NO RELEASE"


PROCESS ING TIME

PERSON RESPONSIBLE

1. Fill up and submit Application Form along with the requirements

1. The sorters of the Office of the Official (OBO) shall review, check and assess the completeness of the submitted documents

None 20 minutes Assigned Personnel at the OBO

[330]

at the OSCP in the Office of the Building Official Receive Claim Stub

1.1 The Office of the Building Official (OBO) shall check and review the submitted documents as well as compliance of the same with the National Building Code of the Philippines and other statutory requirements

None 30 minutes Electrical Evaluators of

the OBO

1.2 Site Inspection shall be conducted


1.3 If the submitted documents are compliant upon evaluation and inspection, conduct final evaluation and approval of such assessment, otherwise, the application shall be endorsed for compliance.

None 5 hours Section Head of OBO

1.4 The fees will be assessed including Filing Fee, Processing Fee, Locational Clearance Fee, Barangay Fees

None 30 minutes Assessors of the OBO

2. Return on the date indicated on Claim Stub and check on the status of the application at the OSCP. If approved,

request for Order of Payment and pay all the required fees at the CTO personnel in the OSCP. If the application is or

2. If the application is approved for payment, the Order of Payment shall be prepared. All fees to be paid by the applicant shall be included in the Order of Payment

Fees shall be based



the Philippines


s City Zoning

30 minutes

Building Official and Officer of the Day


2.2 If the application is for compliance, the documents will be returned to the applicant to comply on all the remarks indicated in the

[331]

Compliance, get all the documents submitted and comply with the requirements. Back to Step 1

correction sheet Ordinance, and Local Revenue

Code


3. The receipt shall be accepted and recorded and the documents shall be processed and prepared for release, including the printing of the CFEI, Barangay Clearance and other documents

None 1 hour Office of the Day,

Recording Section and

Admin

3.1 The CFEI shall be signed by the Building Official or his authorized representative

None 25 minutes Office of the Day,


Admin

3.2 The documents shall be sorted and prepared for issuance

None 25 minutes Building Official or

his authorized representative

Admin

4. Claim the Permit and Owner's Copy of all Documents, sign log book and other transmittals for documentation and acknowledgement

4. The Certificate of Final Electrical Inspection (CFEI) and other submitted documents will be released and issued to the applicant

None 10 minutes Releasing Section

TOTAL

Fees shall be based


the

2 days & 40

minutes

[332]

National Building Code of

the Philippine


s City Zoning

Ordinance,

and Local Revenue

Code

6 ISSUANCE OF CERTIFICATE OF FINAL ELECTRICAL INSPECTION

(CFEI) WITHOUT BUILDING PERMIT AND OCCUPANCY PERMIT

A Certificate of Final Electrical Inspection (CFEI) is necessary when installing electrical

power in a construction project or small structure where Building Permit is not required.




Who may avail Applicants who does not require Building Permits


- Application Form for CFEI - Electrical Permit Form, completely filled up (5 copies) signed and sealed by a ProfessionalElectrical Engineer (PEE) - Complete Electrical Plan & sealed by PEE, three (3) copies - Photocopy of PTR and PRC ID's of PEE with three (3) original specimen signature and readable dry seal, three (3) copies -Picture of Site

Office of the Building Official (OBO) Office of the Building Official (OBO)



Personal File

[333]

-Yellow Card Issued by MERALCO -Transfer Certificate of Title (TCT) -Updated Tax Declaration and Tax Receipt -If not the lot owner, provide original notarized authorization letter from the lot owner

Service Provider Regsitry of Deeds

Assessor’s Office/ City Treasurer’s Office

Personal File




PROCESS ING TIME

PERSON RESPONSIBLE

1. Fill up and submit Application Form along with the requirements at the OSCP in the Office of the Building Official Receive Claim Stub





the OBO





[334]



2. Return on the date indicated on Claim Stub and check on the status of the application at the OSCP. If approved,

request for Order of Payment and pay all the required fees at the CTO personnel in the OSCP. If the application is or Compliance, get all the documents submitted and comply with the requirements. Back to Step 1


Fees shall be based



the Philippines


s City Zoning


Code

30 minutes





3. The receipt shall be accepted and recorded and the documents shall be processed and prepared for release, including the printing of the CFEI, Barangay Clearance and other documents

None 1 hour Officer of the Day,


Admin

3.1 The CFEI shall be signed by the Building Official or his authorized



[335]

representative


None 25 minutes Admin




TOTAL

Fees shall be based


the National Building Code of

the Philippine


s City Zoning

Ordinance,

and Local Revenue

Code

2 days & 40

minutes

[336]

7. ISSUANCE OF CERTIFICATE OF FINAL ELECTRICAL INSPECTION (CFEI) FOR TEMPORARY CONNECTION

An electrical permit is necessary when installing electrical power for a temporary

construction project or structure



Type of Transaction G2C- Government to Citizen , G2B- Government to Business

Who may avail Any application for a temporary connection


- Application Form for CFEI - Temporary Service Connection Permit Form, completely filled up (5 copies) signed and sealed by a Professional Electrical Engineer (PEE) - Complete Electrical Plan signed & sealed by PEE, three (3) copies - Photocopy of PTR and PRC ID's of PEE with three (3) original specimen signature and readable dry seal, three (3) copies - Picture of Site - Yellow Card Issued by MERALCO - Transfer Certificate of Title (TCT) - Updated Tax Declaration and Tax Receipt - If not the lot owner, provide original notarized authorization letter from the lot owner or lease contract of the use of lot

Office of the Building Official (OBO) Office of the Building Official (OBO) Private Design Professionals Private Design Professionals Personal File Service Provider Register of Deeds City Assessor and City Treasurer Personal File




PROCESS ING TIME

PERSON RESPONSIBLE

1. Fill up and submit application Form along with other

1. The sorters of the Office of the Official (OBO) shall review, check and assess the completeness of the


[337]

requirements at the OSCP in the Office of the Building Official Receive Claim Stub

submitted documents



the OBO







2. Return on the date indicated on Claim Stub and check on the status of the application at the OSCP. If approved, request for


Fees shall be based on Schedule of



Code of the

30 minutes


[338]

Order of payment and pay all the required fees at the CTO personnel in the OSCP If the application is for compliance, get all the documents submitted and comply with the requirements. Back to Step 1


Philippines, (see

attached) Barangay


Code


3. Get the official Receipt upon Payment and submit to the OSCP at the Office of the Building Official

3. The receipt shall be accepted and recorded and the documents shall be processed and prepared for release, including printing of the CFEI, Barangay Clearance and other documents



Admin









[339]

TOTAL

Fees shall be based



Code of the Philippines



Code

2 days & 40

minutes

8. ISSUANCE OF TEMPORARY CERTIFICATE OF FINAL ELECTRICAL

INSPECTION (CFEI) - UPAO

An electrical permit is necessary when installing electrical power in a

building/structure erected in a Government Property with an approved certificate and

waiver from Urban Poor Affairs Office (UPAO) and from the Barangay where it is located.




Who may avail All UPAO certifed Applicants


- Application Form for Temporary CFEI - Temporary Service Connection l Permit Form, completely filled-up (5 copies) signed and sealed by a Professional Electrical Engineer (PEE) - Complete Electrical Plan signed & sealed by PEE, three (3) copies

Office of the Building Official (OBO) Office of the Building Official (OBO) Private Design Professionals

[340]

- Photocopy of PTR and PRC ID's of PEE with three (3) original specimen signature and readable dry seal, three (3) copies - Original UPAO Certification - Notarized Waiver - Picture of Site - Yellow Card Issued by MERALCO

Private Design Professionals Urban Poor Affairs Office Private Law Office Personal File Service Provider




PROCESS ING TIME

PERSON RESPONSIBLE

1. Fill up and submit application Form along with other requirements at the OSCP in the Office of the Building Official Receive Claim Stub





the OBO



1.3 If the submitted documents are compliant upon evaluation and inspection, conduct final evaluation and approval of such assessment, otherwise, the application shall be endorsed for


[341]

compliance.



2. Return on the date indicated on Claim Stub and check on the status of the application at the OSCP. If approved, request for Order of payment and pay all the required fees at the CTO personnel in the OSCP If the application is for compliance, get all the documents submitted and comply with the requirements. Back to Step 1








Code

30 minutes








Admin

[342]









TOTAL

Fees shall be based






Code

2 days & 40

minutes

[343]

9. ISSUANCE OF CERTIFICATE OF FINAL ELECTRICAL INSPECTION (CFEI) FOR RECONNECTION AND/OR RELOCATION

A CFEI is necessary when an Electrical Facility is required to be reconnected and/or relocated because of a possible electrical system modification



Type of Transaction G2C

Who may avail Applicants who requires reconnection due to electrical modifications


- Application Form for CFEI - Electrical Permit Form, completely filled

up (5 copies) signed and sealed by a Professional Electrical Engineer (PEE)

- Complete Electrical Plan signed & sealed by PEE, three (3) copies

- Photocopy of PTR and PRC ID's of PEE with three (3) original specimen signature and readable dry seal, three (3) copies

- Photocopy of Occupancy Permit issued three (3) copies - Photocopy of Building Permit issued - Transfer Certificate of Title (TCT) - Updated Tax Declaration and Tax Receipt - If not the lot owner, provide original notarized authorization letter from the lot owner - Yellow Card Issued by MERALCO

Office of the Building Official (OBO Office of the Building Official (OBO Private Design Professionals Private Design Professionals Personal File Personal File Register of Deeds City Assessor and City Treasurer Personal File Service Provider




PROCESS ING TIME

PERSON RESPONSIBLE

1. Fill up and submit application Form along with

1. The sorters of the Office of the Official (OBO) shall review, check and assess the


[344]

other requirements at the OSCP in the Office of the Building Official Receive Claim Stub

completeness of the submitted documents



the OBO







2. Return on the date indicated on Claim Stub and check on the status of the application at the OSCP. If approved, request for





Code of the

30 minutes


[345]

Order of payment and pay all the required fees at the CTO personnel in the OSCP If the application is for compliance, get all the documents submitted and comply with the requirements. Back to Step 1


Philippines, (see

attached) Barangay


Code






Admin









[346]

TOTAL

Fees shall be based






Code

2 days & 40

minutes

10. ISSUANCE OF MECHANICAL PERMIT

A Mechanical Permit is necessary before the additional installation, removal or alteration of any machinery or equipment. This is a requirement for the issuance of Certificate of Operation of Machinery



Type of Transaction G2C- Government to Citizen, G2B- Government to Business

Who may avail All buildings with mechanical installations


- Mechanical Permit Form, completely filled up (5 copies), signedand sealed by a Professional Mechanical Engineer

- Three (3) Complete Mechanical Plans signed and sealed by a Professional Mechanical Engineer including details and computations

- Photocopy of PTR and PRC ID's of PME with three (3) original specimen

Office of the Building Official (OBO) Private Design Professionals Private Design Professionals

[347]

signature and readable dry seal, three (3) copies

- Issued Certificate of Occupancy - Transfer Certificate of Title (TCT)

Personal File Regsitry of Deeds




PROCESS ING TIME

PERSON RESPONSIBLE

1. Fill up documents and submit Application Form along with other requirements at the OSCP in the Office of the Building Official Receive Claim Stub

1. The sorters of the Office of the Building Official (OBO) shall review, check and assess the completeness of the submitted documents



None 6 hours Mechanical

Evaluators of the OBO

1.2 Site Inspection shall be conducted None 1 day Inspectorate


None 1 day Section Head

of OBO

[348]


None 1 hour Assessors of

the OBO

2. Return on the date indicated on Claim Stub and check on the status of the application at the OSCP If approved, request for Order of Payment and pay all the required Fees at the CTO personnel in the OSCP If the application is for Compliance, get all the documents submitted and comply with the requirements. Back to Step 1

2. If the application is approved for payment, the Order of Payment shall be prepared All fees to be paid by the applicant shall be included in the Order of Payment

Fees shall be

based on Schedule of

Fees as pres-

cribed in PD 1096 or National Building

Code of the

Philippines, Barangay

Clearance, City Zoning Ordinace,

and Local

Revenue Code

1 hour





3. The receipt shall be accepted and recorded and the documents shall be processed and repared for release, including printing of the CFEI, Barangay clearance and other documents

None 1 hour

Officer of the Day,


Admin

3.1 The Mechanical Permit shall be signed by the Building Official or his authorized representative

None 25 minutes

Building Official or


[349]



OBO

4. Claim the Permit and Owner's Copy of all documents, sign log book and other transmittals for documentation and acknowledgement

4. The Mechanical Permit shall be released and issued to applicant together with all the submitted documents


Section

TOTAL

Fees shall be based






Code

3 days, 2 hours &

20 minutes

[350]

11. ISSUANCE OF ELECTRONICS PERMIT

An Electronics Permit is necessary before the installation, removal, or alteration of any telecommunication system, tower, Closed Circuit Television (CCTV) with camera, Fire Detection and Alarm System (FDAS), POS and other electronics related installations.



Type of Transaction G2C- Government to Citizen, G2B – Government to Business

Who may avail All applicants with electronics related installations


- Electronics Permit Form, completely filled up (5 copies) signed and sealed by a Professional Electronics Engineer - Three (3) Complete Electronics Plan signed and sealed by a Professional Electronics Engineer including details and computations - Photocopy of PTR and PRC ID's of PEE with three (3) original specimen signature and readable dry seal, three (3) copies - Issued Certificate of Occupancy - Transfer Certificate of Title (TCT)

Office of the Building Official (OBO) Private Design Professionals Private Design Professionals Personal File Registry of Deeds




PROCESS ING TIME

PERSON RESPONSIBLE

1. Fill up documents and submit Application Form along with other requirements at



[351]

the OSCP in the Office of the Building Official Receive Claim Stub


None 6 hours Electronics





of OBO



the OBO

2. Return on the date indicated on Claim Stub and check on the status of the application at the OSCP If approved, request for Order of Payment and pay all the required Fees at the CTO personnel


Fees shall be


Fees as pres-


Code of the


Clearance, City Zoning

1 hour



[352]

in the OSCP If the application is for Compliance, get all the documents submitted and comply with the requirements. Back to Step 1


Ordinace, and

Local Revenue

Code



None 1 hour

Officer of the Day,


Admin

3.1 The Electronics Permit shall be signed by the Building Official or his authorized representative

None 25 minutes





OBO


4. The Electronics Permit shall be released and issued to applicant together with all the submitted documents


Section

TOTAL

Fees shall be based


3 days, 2 hours &

20 minutes

[353]





Code

12. ISSUANCE/RENEWAL OF CERTIFICATE OF OPERATION (ELECTRICAL)

A Certificate of Operation (Electrical) is necessary after the installation and

inspection of the following electrical equipment. Indoor/Outdoor Station Transformer, E-07; HV/MV Primary Disconnecting Means, E-08; Incoming Low Voltage Switch Gear, E-09; Power Distribution Panels, E-11; Generators/UPS/Solar Power Plant, E-12; Motor Control enters, E-13; Automatic/Manual Transfer Switches, E-14 Office or Division Office of the Building Official



Who may avail All commercial, industrial and institutional building owners


- Electrical Permit Form, completely filled up (5 copies) signed and sealed by a Professional Eectrical Engineer

- Three (3) Complete Electrical Plan signed and sealed by a Professional Electrical Engineer including details and computations

- Photocopy of PTR and PRC ID's of PEE with three (3) original specimen signature and readable dry seal,

Office of the Building Official (OBO) Private Design Professionals Private Design Professionals

[354]

three (3) copies - Issued Certificate of Occupancy - Transfer Certificate of Title (TCT)

Personal File Registry of Deeds




PROCESS ING TIME

PERSON RESPONSIBLE





None 6 hours Electrical





of OBO

[355]



the OBO



Fees shall be


Fees as pres-


Code of the



and Local

Revenue Code

1 hour






None 1 hour

Officer of the Day,


Admin

3.1 The Certificate of Operation shall be signed by the Building Official or his authorized representative

None 25 minutes



[356]



OBO


4. The Certificate of Operation shall be released and issued to applicant together with all the submitted documents


Section

TOTAL

Fees shall be based






Code

3 days, 2 hours &

20 minutes

13. ISSUANCE/RENEWAL OF CERTIFICATE OF OPERATION (MECHANICAL)

A Certificate of Operation (Mechanical) is necessary after the installation and inspection of the following mechanical equipment: Steam Boiler, M-03; Unfired Pressure Vessels, M-04; Gas Pipe and/or Burner, M-05; Internal Combustion Engine, M-06;

[357]

Machinery, M-07; Elevator/Dumbwaiter, M-08; Escalator, M-09; Air-conditioning/Refrigeration, M-10






- Application Form for Certificate of Operation - Certificate of Completion signed and sealed by a duly licensed Professional Mechanical Engineer (PME) by private contractor - Photocopy of PTR and PRC ID's of PME with three (3) original specimen signature and readable dry seal, three (3) copies - Approved Mechanical Permit

Office of the Building Official Office of the Building Official and Private Design Professional Private Design Professional Personal File issued by the Office of the Building Official




PROCESS ING TIME

PERSON RESPONSIBLE





None 6 hours Mechanical


[358]




of OBO



the OBO



Fees shall be


Fees as pres-


Code of the



and Local

Revenue Code

1 hour




[359]



None 1 hour

Officer of the Day,


Admin


None 25 minutes





OBO




Section

TOTAL

Fees shall be based





Ordinances City Zoning Ordinance,

3 days, 2 hours &

20 minutes

[360]

and Local Revenue

Code

14. ISSUANCE/RENEWAL OF CERTIFICATE OF OPERATION (ELECTRONICS)

A Certificate of Operation (Electronics) is necessary after the installation and inspection of the following electronics equipment and facilities. Central Office Switching Equipment; Broadcast Station for Radio and Television; Antenna-tower/masts; Electronically controlled Broadcast Station for Radio and Television; Antenna-tower/masts; Electronically controlled Indoor and Outdoor Signage and Display; Station/terminal/ control point/port/central or remote panels/outlets for security and alarm system; Studios, auditoriums, theaters and similar structures for radio and TV broadcast; Automated teller machines, ticketing, vending and other type of electronic dispensing machines, telephone booths, pay phones, coin changers, location or direction-finding systems, navigational equipment used for land aeronautical or maritime applications, direction-finding systems, navigational equipment used for land aeronautical or maritime applications, photography and reproduction machines, x-rays, scanners, ultrasound and other apparatus/ equipment used for medical, biomedical, laboratory and testing purposes and other similar electronic or electronically controlled apparatus or devices, whether located indoors or outdoors. Office or Division City Engineering Office/Building Permit Division





-Application Form for Certificate of Operation -Certificate of Completion signed and sealed by a duly licensed Professional Electronics Engineer (PE) by private contractor -Photocopy of PTR and PRC ID's of PEE with three (3) original specimen signature and readable dry seal, three (3) copies -Approved Electronics Permit

Office of the Building Official Office of the Building Official and Private Design Professional Private Design Professional Personal File issued by the Office of the Building Official



[361]


PROCESS ING TIME

PERSON RESPONSIBLE










of OBO

[362]



the OBO



Fees shall be


Fees as pres-


Code of the



and Local

Revenue Code

1 hour






None 1 hour

Officer of the Day,


Admin


None 25 minutes



[363]



OBO




Section

TOTAL

Fees shall be based






Code

3 days, 2 hours &

20 minutes

15. ISSUANCE OF ACCESSORY PERMITS i. Accessory Permits are issued by the Building Official for accessory parts of the project with very special functions or use which are indicated in the plans and specifications that accompany the Building Permit application. These may include, among others: bank and record vaults; swimming pools; firewalls separate from the building/structure; towers; silos; mokestacks; chimneys; commercial/industrial fixed ovens;

[364]

industrial kiln/furnaces; water/waste treatment tanks, septic vaults; concrete and steel tanks; booths; kiosks and stages; and tombs, mausoleums and niches

ii. Accessory Permits are issued by the Building Official for activities being undertaken prior to or during the processing of the building permit. The coverage is spelled out in the accessory permit form including the expiry period. These shall be signed by the concerned owner/applicant and by the concerned professionals. These permits include, among others, ground preparation and excavation, encroachment of foundation to public area, fencing, for fence not exceeding 1.80 meters high, sidewalk construction, temporary sidewalk enclosure and occupancy, erection of scaffolding, erecting, repair, removal of sign; and demolition.

Office or Division City Engineering Office/Building Permit Division





- Four (4) copies of properly filled-up and notarized Unified Application Form for Building Permit, Locational Clearance, and Fire Safety Evaluation Clearance - One (1) set of Accessory Permit Forms as needed in the Building - Four (4) sets of Complete and Detailed Building Plans Survey Plans, and other documents, prepared, signed and sealed by the concerned Design Professionals, with minimum scale of 1:100, on a 20 in x 30 in Blue Print copy or computer recognizable soft copy on a USB, as follows: - Architectural Documents including Materials and Technical Specifications and General Conditions - Civil/Structural Documents (including Soil Boring Test for - Electrical Documents - Mechanical Documents - Sanitary Documents - Plumbing Documents - Electronics Documents - Geodetic Documents (including Lot Plan with Technical Description, Site Development Plan, Vicinity Map

Office of the Building Official (OBO) Office of the Building Official (OBO) Office of the Building Official (OBO) Private Design Professionals Private Design Professionals Private Design Professionals Private Design Professionals

[365]

covering 2km radius - Fire Protection Plan (if applicable) - Three (3) Clear Photocopies of Valid PRC ID's and PTR with clear and readable Dry Seal with Title of the Project - Four (4) copies of Notarized Estimated Total Construction Cost/ Value of the building or structure to be constructed as declared by the owner signed and sealed by a Professional - Four (4) copies of Project Specifications signed and sealed by a Professional -One (1) copy of project's Construction Safety and Health Program stamped and received by DOLE regional or district office, including three (3) photocopies of stamped CSHP cover page - One (1) Construction Logbook - Soil Boring Test or Geotech Report for three-storey and higher structures - Structural Design Analysis, duly signed by a Licensed Structural Engineer for two-storey structures and higher Legal Documents - One (1) copy of Certified True copy

and Three (3) photocopies of Original Cetificate of Title (OCT)/Transfer Cetificate of Title (TCT); if applicant is a Lessee, submit Contract of Lease; if OCT/TCT is not in the name of the applicant, submit Deed of Absolute Sale, Contract of Lease, Contact to Sell, Deed of Assignment or equivalent. If a Corporation, Secretary's Certificate

- Affidavit of Undertaking (for documents to be submitted thirty (30) days after the issuance of the permits

Additional Requirements: - DPWH Clearance if the structure

to be constructed is along National

Private Design Professionals Private Design Professionals Private Design Professionals Private Design Professionals Department of Labor and Employment (DOLE) Private Design Professionals Geodetic Engineer Structural Engineer Registry of Deeds Applicant Department of Public Works and Highways (DPWH)

[366]

Road - Submit Permit from National Water

Resources Board if project is ground water extraction

- Submit Lease of Contract if improvement/construction is within Mall or a Building

- Submit proof of approval from the Developer if construction is within a subdivision

National Water Resources Board Lessor Developer




PROCESS ING TIME

PERSON RESPONSIBLE








1.3 If the submitted documents are compliant upon evaluation and inspection, conduct final evaluation and approval of such assessment, otherwise, the


of OBO

[367]

application shall be endorsed for compliance.



the OBO



Fees shall be


Fees as pres-


Code of the



and Local

Revenue Code

1 hour






None 1 hour

Officer of the Day,


Admin

[368]


None 25 minutes





OBO




Section

TOTAL

Fees shall be based






Code

3 days, 2 hours &

20 minutes

[369]

City Engineering Office

Internal Services

[370]

1. REQUEST FOR REPAIR AND MAINTENANCE WORKS Repair and maintenance works of all government facilities should be coordinated with the concerned agency before its implementation



Type of Transaction G2G- Government to Government

Who may avail Barangays / Government Offices/ Government Agencies


Request Letter with Endorsement from the City Mayor

Requesting agency/barangay


PROCESSING TIME

PERSON RESPONSIBLE

1. Barangay and City Government offices will request for repair and other maintenance works of all government facilities

1. Receipt of the request from the City Mayor's Office

None 30 minutes CEO Receiving

1.1. Assessment of the request's validity

None 30 minutes Maintenance Foreman

1.2. Site and location assessment

None 30 minutes Maintenance Man Assigned

1.3. Check and assess the needed supplies and equipment

None 10 minutes Maintenance Man Assigned

1.4. Assignment of personnel and preparation of required materials

None 10 minutes Maintenance Foreman

1.5. Approval of Assignment Order

None 10 minutes CEO Head

2. Acknowledge completed repair or maintenance work

2. implementation of repair and maintenance works and report report upon

None 6 hours Assigned Personnel

[371]

accomplishment

TOTAL 0.00

1 day/ depends on the scope of work to be

done

2. REQUEST FOR PREPARATION OF PROGRAM OF WORKS OF VARIOUS CITY GOVERNMENT INFRASTRUCTURE PROJECTS

Program of Works must be prepared before any infrastructure project is

implemented.




Who may avail Barangays / Government Officials / Government Agencies


Request Letter with Endorsement from the City Mayor

Requesting agency/barangay


PROCESSING TIME

PERSON RESPONSIBLE

1. Barangay and City Officials will request preparation of the Program of Works of Infra projects provided that all the requested projects are located on a government property

1. Receipt of the copy of request from City Mayor's Office

None 30 minutes CEO Receiving

2. Assessment of the request's validity

None 3 hours CEO Assigned Engineer

3. Site and location assessment

None 1 day CEO Assigned Engineer

4. Survey of site of the proposed project

None 2 days CEO Assigned Engineer

5. Drafting of plans None 7 days CEO Assigned Engineer

6. Preparation of program of Works

None 7 days CEO Assigned Engineer

7. Submission of prepared POW and Plans for

None 2 hours CEO Assigned Engineer

[372]

checking and evaluation

8. If approved, Preparation of Purchase Request, Obligation Request and Letter of Transmittal


9. Signing and approval of POW, PR, ObR andLetter of Transmittal

None 30 minutes CEO Head

10 Endorsement to CMO, signing of Record Book for recording


TOTAL 0.00 18 day

[373]

City Assessor’s Office

External Services

[374]

1. TRANSFER OF OWNERSHIP OF REAL PROPERTY

The City Assessor's Office is responsible for the transfer of ownership as requested by the new owner of the property, acquired thru sale, donation and inheritance, etc. The new tax declaration can be used for Bank Loans/Mortgage, Government Requirement, Reference file and other legal purposes.

Office or Division: City Assessor’s Office


Type of Transaction: G2C - Government to Citizen, G2G - Government to Government

Who may avail: All property owners of the City of Trece Martires


1. Subdivision Plan (1 Photocopy) Registry of Deeds, Geodetic

2. New and Cancelled Title (1 Photocopy) Registry of Deeds

3. Deed of Absolute Sale (1 Photocopy) Engineer

4. Certificate of Authorizing Registration (CAR) (1 Photocopy)

Registry of Deeds, BIR

5. Updated Real Property Tax Receipt/ Certification of Non-Tax Delinquency (1 Photocopy)

Registry of Deeds, City Treasurer’s Office

6. Transfer Tax Receipt (1 Photocopy) Registry of Deeds, City Treasurer's Office

7. Old Tax Declaration (1 Photocopy) Registry of Deeds, City Assessor's Office

8. Order of Payment (1 Original) City Assessor's Office

9. Transfer Fee Official Receipt (1 Original/1 Photocopy)


CLIENT STEPS AGENCY ACTION FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. City Assessor’s Office-

Client submits the requirements to the personnel at the receiving table.

1.1. Assess the requirements. 1.2. Issue the Order of Payment. 1.3. Endorse to City Treasurer’s Office for payment.

None 1 minute LAOO I, Taxmapper I

City Assessor's Office

[375]

2. City Treasurer’s Office-

Present the Order of Payment and pay the required fee.

2. Receive the payment and issue the Official Receipt for Transfer of Tax Declaration.

Transfer Fee

PHP100

13 minutes cashier in-charge



Present the Transfer of Tax Declaration Official Receipt.

3.1. Process the request. 3.2. Receive the Official Receipt from the client for encoding of O.R. Number. 3.3 Review and Initial 3.4 Approval

None

None

None

5 minutes

1 minute

1 minute

LAOO III, LAOO II, LAOO I,

Taxmapper I, Admin. Asst. IV, Admin. Asst. I, Assmt. Clerk I, Admin. Aide VI, Admin. Aide IV,

Admin. Ade I

Assistant City Assessor

City Assessor


4. Receive the New Tax Declaration under the name of the new owner

4. Releasing of the Tax Declaration under the name of the new owner.

None 1minute LAOO I, Taxmapper I



2. CANCELLATION, REVISION AND CORRECTION OF ASSESSMENT

The City Assessor's Office is responsible for the issuance of New Tax Declaration as requested by the Property Owner to cancel, revise and correct the assessment. The new tax declaration can be used for Bank Loans/Government Requirement, Reference File and other legal purposes.






1. Request Letter (addressed to the City Property Owner

[376]

Assessor) (1Original)


PROCESSING TIME

PERSON RESPONSIBLE

1. City Assessor’s Office- Client submits the requirements to the personnel at the receiving table.

1.1. Assess the requirements and notify the City Assessor’s Office Appraiser of Ocular Inspection.

None 2 minutes LAOO I, Taxmapper I


2. Client will accompany the City Assessor's Office Appraiser to the location of property to conduct the Ocular Inspection.

2. City Assessor's Office Appraiser will conduct the Ocular inspection, and back to the City Assessor’s Office.

None 60 minutes City Assessor/ LAOO III


2.1. Preparation of Field Assessment and Appraisal Sheet as to Land Sketch.

None 5 minutes Enrico V. Federoso LAOO III

2.2 Review the completion of Field Assessment/ Appraisal Sheet as to Appraisal and Assessment and encoding of Tax Declaration.

None 5 minutes LAOO III, LAOO II, LAOO I,


Admin. Ade I City Assessor's

Office

2.3. Review and Initial

None 1 minute Assistant City Assessor


2.4. Approval None 1 minute City Assessor City Assessor’s

Office

3. Receive the Revised Tax Declaration

3. Releasing of the Revised Tax Declaration.



TOTAL NONE 1 hr,

15 minutes

[377]

3. ASSESSMENT (NEW TAX DECLARATION) OF A NEWLY CONSTRUCTED BUILDING The City Assessor's Office is responsible for the assessment of a newly constructed building as requested by the property owner. This is to determine the latest unit/market/assessed value. The new tax declaration can be used for Real Property Tax payment, Bank Loans/ Government Requirement and other legal purposes.






1. Blueprint or Floor Plan (1 Photocopy) Civil Engineer

2. Certificate of Occupancy (1 Photocopy) City Engineering Office

3. Bill of Materials (1 Photocopy) Civil Engineer

4. Tax Declaration of Land, where the building is erected (1 Photocopy)


5. Order of Payment (1 Original) City Assessor’s Office

6. Transfer Fee Official Receipt (1 Original)

City Treasurer’s Office


PROCESSING TIME

PERSON RESPONSIBLE






2.1. City Assessor's Office Appraiser will conduct the Ocular inspection, and back to the City Assessor’s Office. 2.2. Issue the



[378]

Order of Payment. 2.3. Endorse to City Treasurer’s Office for payment.

3. City Treasurer’s Office- Present the Order of Payment and pay the required fee.

3. Receive the payment and issue the Official Receipt for the Transfer/ Newly Declared Tax Declaration.

Transfer Fee

PHP100



4. City Assessor’s Office- Present the Transfer/Newly Declared Tax Declaration Official Receipt.

4.1. Process the request. 4.2. Receive the Official Receipt from the client for encoding of O.R. Number. 4.3. Preparation of Field Assessment and Appraisal Sheet as to Land Sketch.

None 5 minutes Enrico V. Federoso LAOO III

4.4. Review the completion of Field Assessment/ Appraisal Sheet as to Appraisal and Assessment and encoding of Tax Declaration.




Office

4.5 Review and Initial




Office

5. Receive the Newly Declared Tax Declaration

5. Releasing of the Newly Declared Tax Declaration.



[379]

TOTAL P 100.00 1 hour

23 minutes

4. CERTIFIED TRUE COPY OF TAX DECLARATION

The City Assessor is responsible for the issuance of the Certified True Copy of Tax Declaration. This certification is being used for Bank/Housing Loan, Transfer of Property, Government Requirements, Reference File and other legal purposes.






1. Tax Declaration Number/ Title Number or Registered Name on Tax Declaration

Property Owner


3. Certified True Copy Official Receipt (1Original or 1 Photocopy)



BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE


1.1. Assess the requirements. 1.2. Issue the Order of Payment. 1.3. Endorse to City Treasurer’s Office for payment.




2. Receive the payment and issue the Official Receipt for Certified True Copy.

Certified True

Copy Fee PHP100

Doc. Stamp. PHP30

13 minutes Cashier in-charge


3. City Assessor’s Office- Present the Certified True Copy Official Receipt.

3.1. Process the request. 3.2. Receive the Official Receipt


Taxmapper I, Admin. Asst. IV, Admin. Asst. I,

[380]

from the client for encoding of O.R. Number.

Assmt. Clerk I, Admin. Aide VI, Admin. Aide IV,


Office

4. Review and Initial



5. Approval None 1 minute City Assessor City Assessor’s

Office

6. Releasing of the Certified True Copy of Tax Declaration.



TOTAL P 130.00 22 minutes

5. CERTIFIED PHOTOCOPY OF TAX DECLARATION

The City Assessor is responsible for the issuance of the Certified True Copy of Tax Declaration. This certification is being used for Bank/Housing Loan, Transfer of Property, Government Requirements, Reference File and other legal purposes.







Property Owner


3. Certified Photocopy Official Receipt (1Original or 1 Photocopy)



BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE


1.1. Assess the requirements.


[381]


1.2. Issue the Order of Payment. 1.3. Endorse to City Treasurer’s Office for payment.



2. Receive the payment and issue the Official Receipt for Certified Photocopy of Tax Declaration.

Certified Photocop

y Fee P30.00

Doc. Stamp. P15.00



3. City Assessor’s Office- Present the Certified Photocopy Official Receipt.

3.1. Process the request. 3.2. Receive the Official Receipt from the client for encoding of O.R. Number.




Office

4. Review and Initial



5. Approval None 1 minute City Assessor City Assessor’s

Office

4. Receive the Certified Photocopy of Tax Declaration

6. Releasing of the Certified Photocopy of Tax Declaration.




[382]

6. CERTIFICATION OF REAL PROPERTY LANDHOLDING

The City Assessor is responsible for the issuance of the Certificate of Real Property Landholding. This certification is being used for Extra Judicial Settlement, Transfer of Property, and Payment of Estate Tax of the deceased owner, Government Requirements, Reference File and other legal purposes.







Property Owner


3. Certification of Real Property Landholding Official Receipt (1Original or 1 Photocopy)



BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE



1. Assess the requirements.

1.1. Issue the Order of Payment.

1.2. Endorse to City Treasurer’s Office for payment



2. City Treasurer’s Office-

Present the Order of Payment and pay the required fee.

2. Receive the payment and issue the Official Receipt for the Certification of Real Property Landholding.

Certification Fee

P100 Doc.

Stamp. P30




Present the Certification of Real Property Official Receipt.

3. Process the request. 3.1. Receive the Official Receipt from the client for encoding of O.R. Number.




Office

[383]




3.3 Approval None 1 minute City Assessor City Assessor’s

Office

4. Receive the Certification of Real Property Landholding

4. Releasing of the Certification of Real Property Landholding.




7. CERTIFICATION OF NON PROPERTY The City Assessor's Office is responsible for the issuance of the Certification of Non Property. This is usually requested by a person to support his/her indigence for the request of financial aid/scholarships and other legal purposes.




Who may avail: All


1. Letter of Request from the concerned agencies, if will be used for Medical/ Educational/ Financial Assistance, etc. (1Original)

Hospitals, School/University, DSWD/ CSWD


3. Certification of Non Property Official Receipt (1Original or 1 Photocopy)



BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE


1. Assess the requirements. 1.1. Issue the Order of Payment. 1.2. Endorse to City Treasurer’s Office for payment.



2. City Treasurer’s Office- Present the Order of

2. Receive the payment and issue the Official Receipt

Certification Fee

PHP 100


City Treasurer's

[384]

Payment and pay the required fee.

for the Certification of Non Property.

Doc. Stamp. PHP30

Office

3. City Assessor’s Office- Present the Certification of Non Property Official Receipt.





Office





Office

4. Receive the Certification of Non Property

4. Releasing of the Certification of Non Property.




8. ANNOTATION OR CANCELLATION OF LOANS AND MORTGAGES OF TAX DECLARATION

The City Assessor's Office is responsible for the Annotation or Cancellation of Loans and Mortgages on Tax Declaration as requested by the property owner. This is to update the status of the Tax Declaration.






[385]

1. Real estate mortgage/certification of release and discharge of mortgage (1 Photocopy)

Registry of Deeds


3. Annotation Official Receipt (1Original or 1 Photocopy)



PROCESSING TIME

PERSON RESPONSIBLE


1. Assess the requirements. 1.1. Issue the Order of Payment. 1.2. Endorse to City Treasurer’s Office for paymen




2. Receive the payment and issue the Official Receipt for the Annotation.

Annotation Fee

PHP 100



3. City Assessor’s Office- Present the Annotation Official Receipt.





Office




3.3 Approval None 1 minute City Assessor City Assessor’s

Office

4. Receive the Annotated Tax Declaration

6. Releasing of the Annotated Tax Declaration.



[386]


9. VERIFICATION OF RECORDS, HISTORY OF REAL PROPERTY ASSESSMENT OR TAX DECLARATION (TRACE BACK)

The City Assessor's Office is responsible for the trace back of a property history to determine the history of ownerships. This is being used for payment of Estate Tax, buyer of real property (for due diligence) and for other legal purpose.







Property Owner


3. Verification Official Receipt (1Original or 1 Photocopy)



PROCESSING TIME

PERSON RESPONSIBLE


1. Assess the requirements. 1.1. Issue the Order of Payment. 1.2. Endorse to City Treasurer’s Office for payment.




2. Receive the payment and issue the Official Receipt for the Verification.

Verification Fee

PHP 100 Doc.

Stamp. PHP30



[387]

3. City Assessor’s Office- Present the Verification Official Receipt.





Office





Office

4. Receive the requested record

6. Releasing of the requested record.




10. CERTIFICATION OF NON IMPROVEMENT The City Assessor is responsible for the issuance of the Certification of Non Improvement. This certification is being used for Transfer of Property, Bank Loans/Mortgage, Government Requirements, Reference File and other legal purposes.






1. Tax Declaration Number/ Title Number/ Registered Name on Tax Declaration

Property Owner

2. Order of Payment ( 1 Original) City Assessor’s Office

3. Certification of No Improvement Official Receipt (1 Original/ 1 Photocopy)


[388]


BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE






2.1. City Assessor's Office Appraiser will conduct the Ocular inspection, and back to the City Assessor’s Office.

2.2. Issue the Order of Payment.

2.3. Endorse to City Treasurer’s Office for payment.




3. Receive the payment and issue the Official Receipt.

Certification Fee

P100.00 Doc.

Stamp. P30.00

13 minutes Cashier in- charge


4. City Assessor’s Office- Present the Certification of Non Improvement Official Receipt.

4. Process the request. 4.1 Receive the

Official Receipt from the client for encoding of O.R. Number.




Office





Office

[389]

5. Receive the Certification of Non Improvement

5. Releasing of the Certification of Non Improvement.




11. RECLASSIFICATION OF PROPERTY (FROM AGRICULTURAL TO

NON-AGRCULTURAL) The City Assessor's Office is responsible on the Reclassification of Property as requested by the property owner from Agricultural to the actual land use of the property such as Residential, Commercial or Industrial, for payment of Real Property Tax, Government Requirement and other legal purposes.






1. Request Letter (Addressed to the City Assessor) (1 Original)

Property Owner

2. Zoning Certificate (1 Original) City Planning Division Office

3. Endorsement for Reclassification (1 Photocopy)

City Mayor’s Office

4. Tax Declaration (1 Photocopy) City Assessor’s Office

5. Updated Real Property Tax Receipt/ Certification of Non-Tax Delinquency (1 Photocopy)


6. Order of Payment ( 1 Original) City Assessor’s Office

7. Reclassification Official Receipt (1 Original/ 1 Photocopy)


Note: For 2 hectares or more, provide 8. Sanggunian Ordinance for Reclassification (1 Original)



PROCESSING TIME

PERSON RESPONSIBLE


1. Assess the requirements and notify the City Assessor’s Office Appraiser of Ocular Inspection.



[390]


2. City Assessor's Office Appraiser will conduct the Ocular inspection, and back to the City Assessor’s Office. 2.1. Issue the Order of Payment. 2.2. Endorse to City Treasurer’s Office for payment.




3. Receive the payment and issue the Official Receipt.

Reclassifi-cation Fee

PHP2.00/ sq.m.

13 minutes Cashier in- charge


4. City Assessor’s Office- Present the Reclassification Official Receipt.





Office





Office

5. Receive the Reclassified Tax Declaration

5. Releasing of the Reclassified Tax Declaration.



TOTAL P2.00/ sqm

51 minutes

[391]

12. CORRECTION OF DATA/REVISION OF TAX DECLARATION DUE TO TYPOGRAPHICAL ERROR

This service refers to the correction of data on Tax Declaration such as Owner’s Name, Address, Title Number, and other necessary information that are basically typographical error.






1. Tax Declaration/ Tax Declaration Number/ Title Number or Registered Name on Tax Declaration

Property Owner, City Assessor’s Office

2. Title (1 Photocopy) Registry of Deeds


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Client submits the requirements to the personnel at the receiving table.

1. Assess the requirements.

None 1 minute LAOO I, Taxmapper I City Assessor's Office

1.1 Process the request.

None 3 minutes LAOO III, LAOO II, LAOO I, Taxmapper I, Admin. Asst. IV,

Admin. Asst. I, Assmt. Clerk I, Admin. Aide VI, Admin. Aide IV,

Admin. Ade I City Assessor's Office




1.3. Approval None 1 minute City Assessor City Assessor’s Office

2. Receive the 5. Releasing of None 1minute LAOO I, Taxmapper I

[392]

Revised Tax Declaration

the Revised Tax Declaration.



City Budget Office

Internal Services

[393]

1. BUDGET PREPARATION Processing of Obligation Request; Certification of Existence of Available Appropriation

Office or Division City Budget Office


Type of Transaction

G2G, Government to Government

Who may avail All


1. Purchase Request w/ PR No.

2. Disbursement Voucher

3. Payroll

Office of City General Services Requesting Office Requesting Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the obligation request with attached checklist of requirements

1. Receive the

incoming OBR

1.1 Verify the availability of funds from record journal book of account

1.2 Record the document with corresponding OBR No. for approval of City Budget Officer

1.3 Input of document with approved OBR No. to record journal book of account

1.4 Release of

none

Five (5)

minutes per document

Budget staff

[394]

document from city budget to city accounting



[395]

External Services

1. REAL PROPERTY TAX PAYMENT

Real property tax OFFICIAL RECEIPT issued to taxpayers

Office or Division Real Property Tax Division


Type of Transaction G2C - Government to Citizen, G2B - Government to Business Entity, G2G - Government to Government

Who may avail Real Property Owners / Representative


1.Previous Real Property Tax Official Receipt of declared owner (1 original / photo copy) 2. Real Property Tax Account Register (RPTAR)

Real property owner / representative City Treasurer's Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Sign in the client logbook in the office

1.Give the logbook to

None

1 minute

Normina L. Bayot

LRCO II

[396]

the client

Nelita P. Morales

Admin. Officer III

Mary Jane C. Luna

Admin. Officer III

Evelyn I. Fidel

LRCO I

Mary Ann Angelique Bucad

LRCO I

Edgar Allan C. Ferrer

Admin. Asst. III

Orlando E. Panganiban

Admin. Asst. I

Benelinda E. Villa

Admin. Asst. I

Marilyn C. Abdalla

Admin. Asst. I

Ronaldo V. Cortez

Admin. Aide IV

Armando D. Villegas

Admin. Aide IV

Kenneth V. Autriz Information System Researcher

Lilibeth D. Manuel

Bookbinder I

Other Employees Available

[397]

2. Submit the available the required document. * Make sure to secure tax computation/order of payment

2. Receive the required document and check it’s authenticity

None 2 minutes Marissa N. Divina

LRCO III

Normina L. Bayot

LRCO II

Nelita P. Morales

Admin. Officer III

Mary Jane C. Luna

Admin. Officer III

Evelyn I. Fidel

LRCO I


LRCO I


Admin. Asst. III


Admin. Asst. I

Benelinda E. Villa

Admin. Asst. I

Marilyn C. Abdalla

Admin. Asst. I

Ronaldo V. Cortez

Admin. Aide IV

Armando D. Villegas

Admin. Aide IV


Lilibeth D. Manuel

Bookbinder I

2.1 Issue the tax

None 10 minutes

Marissa N. Divina

LRCO III

[398]

computation/order of payment

Normina L. Bayot

LRCO II

Nelita P. Morales

Admin. Officer III

Mary Jane C. Luna

Admin. Officer III

Evelyn I. Fidel

LRCO I


LRCO I


Admin. Asst. III

Orlando Panganiban

Admin. Asst. I

Benelinda E. Villa

Admin. Asst. I

Marilyn C. Abdalla

Admin. Asst. I

Ronaldo V. Cortez

Admin. Aide IV

Armando D. Villegas

Admin. Aide IV


Lilibeth D. Manuel

Bookbinder I

3.Pay the required tax by showing the computation/order of payment

3.Accept the payment based on the tax

Tax payment Assessed Value x

2 minutes Rowena Barongrong

LRCO I

Anna Carissa Canilao

[399]

computation/order of payment

1.5% for Basic Tax and 1% for SEF Tax and 5% for Idle Land Add: Penalty (if applicable) 2% per month not to exceed 36 months Less: Discount (if applicable) 10% for prompt payment 20% for advance payment

RCC II

Marilou E. Rufo

RCC I

Arlyn P. Ramos

RCC I

4. Make sure to secure Official Receipt that will be issued upon payment

4. Issue the Official Receipt

None 10 minutes

Rowena Barongrong

LRCO I


RCC II

Marilou E. Rufo

RCC I

Arlyn P. Ramos

RCC I

[400]

TOTAL

AV x 1.5% for Basic

Tax and 1% for SEF and 5% for Idle

Land Add: 2%

penalty per month not

to exceed 36 months and discount of

10% for prompt

payment and 20%

discount for advance

payment (if applicable)

25 minutes

2. TRANSFER TAX PAYMENT

Official Receipt for transfer tax issued to taxpayers.

Office or Division Real Property Tax Division


Type of Transaction

G2C - Government to Citizen, G2B - Government to Business Entity, G2G - Government to Government

Who may avail Real Property Owners / Representative


1. Copy of Deed of Sale/Deed of Donation/Other Copy of Deed Available (1 original/photocopy)

2. Latest Tax Declaration (1 original/photocopy)

3. Transfer Certificate of Title ( if available, 1 original/photocopy)

4. Latest Real Property Tax Official Receipt/Latest Tax Clearance

* Real Property Owner: - Valid Identification Card

* Representative - Special Power of Attorney/

Secretary's Certificate

Real property Owners / Representative City Assessor's Office Register of Deeds City Treasurer's Office

[401]

(1 original/ photocopy) - Valid Identification Card of the person being represented (1 original/photocopy) - Valid Identification Card of the representative (1 original/ photocopy)


FEES TO BE PAID

PROCESSING

TIME

PERSON RESPONSIBLE

1. Sign in the client logbook in the office

1. Give the logbook to the client

None

1 minute

Rowena L. Barongrong

LRCO I


RCC II

Marilou E. Rufo

RCC I Arlyn P. Ramos RCC I Other Employees Available

2. Submit the required document *Make sure to secure the tax computation/order of payment

2. Receive the document and check the completeness of documents

None 8 minutes Marissa N. Divina LRCO III


2.1 Issue the tax computation/ order of payment

None 10 minutes Marissa N. Divina

LRCO III

Normina L. Bayot

LRCO II

Nelita P. Morales

Admin. Officer III

Mary Jane C. Luna

Admin. Officer III

Evelyn I. Fidel

LRCO I

[402]

Mary Ann Angelique C. Bucad

LRCO I


Admin. Asst. III


Admin. Asst. I

Benelinda E. Villa

Admin. Asst. I

Marilyn C. Abdalla

Admin. Asst. I

Ronaldo V. Cortez

Admin. Aide IV

Armando D. Villegas

Admin. Aide IV


Lilibeth D. Manuel

Bookbinder I

3. Pay the required tax by showing the computation/order of payment

3. Accept the payment based on the tax computation/order of payment

Tax payment Based on the amount of Deed or FMV whichever is higher 82.5% of 1% Add: 25% penalty after 60 days of

1 minute Rowena L. Barongrong

LRCO I

Anna Carissa C. Canilao

RCC II

Marilou E. Rufo RCC I Arlyn P. Ramos RCC I

[403]

the execution of deed plus 2% interest per month not to exceed 36 months (if applicable)



None 10 minutes Rowena Barongrong

LRCO I


RCC II


TOTAL

82.5% of 1% of

Deed or FMV

whichever is

higher Add: 25%

penalty after 60 days of

the executio

n of deed

and 2% interest

per month not to

exceed 36

months

30 minutes

[404]

(if applicab

le)

3. REAL PROPERTY TAX CERTIFICATE PAYMENT

Real Property Tax Certificate of payment issued to taxpayers

Office or Division

Real Property Tax Division


Type of Transaction


Who may avail

Real Property Owners / Representative


1.Latest Real Property Tax Official Receipt (1 original/photocopy) 2.Real Property Tax Account Register (RPTAR) * Real Property Owner: - Valid Identification Card * Representative - Special Power of Attorney/Authorization (1 original/ photocopy) - Valid Identification Card of the person being represented ( 1 original/photocopy) - Valid Identification Card of the representative ( 1 original/photocopy)

City Treasurer’s Office / Real property owners / representative copy City Treasurer's Office

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE


1.Give the logbook to the client

None

1 minute

Normina L. Bayot LRCO II Nelita P. Morales Admin. Officer III Mary Jane C. Luna Admin. Officer III

[405]

Evelyn I. Fidel LRCO I Mary Ann Angelique C. Bucad LRCO I Edgar Allan C. Ferrer Admin. Asst. III Orlando E. Panganiban Admin. Asst. I Benelinda E. Villa Admin. Asst. I Marilyn C. Abdalla Admin. Asst. I Ronaldo V. Cortez Admin. Aide IV Armando D. Villegas Admin. Aide IV Kenneth V. Autriz Information System Researcher Lilibeth D. Manuel Bookbinder I Other Employees Available

2. Submit the available required document. *Make sure to secure the order of payment

2. Receive the required document and check the authenticity

None 4 minutes Marissa N. Divina LRCO III Normina L. Bayot LRCO II Nelita P. Morales Admin. Officer III Mary Jane C. Luna Admin. Officer III Evelyn I. Fidel

[406]

LRCO I Mary Ann Angelique C. Bucad LRCO I Edgar Allan C. Ferrer Admin. Asst. III Orlando E. Panganiban Admin. Asst. I Benelinda E. Villa Admin. Asst. I Marilyn C. Abdalla Admin. Asst. I Ronaldo V. Cortez Admin. Aide IV Armando D. Villegas Admin. Aide IV Kenneth V. Autriz Information System Researcher Lilibeth D. Manuel Bookbinder I

2.1 Issue the order of payment

None 4 minutes Normina L. Bayot LRCO II Nelita P. Morales Admin. Officer III Mary Jane C. Luna Admin. Officer III Evelyn I. Fidel LRCO I Mary Ann Angelique C. Bucad LRCO I

[407]

Edgar Allan C. Ferrer Admin. Asst. III Orlando E. Panganiban Admin. Asst. I Benelinda E. Villa Admin. Asst. I Marilyn C. Abdalla Admin. Asst. I Ronaldo V. Cortez Admin. Aide IV Armando D. Villegas Admin. Aide IV Kenneth V. Autriz Information System Researcher Lilibeth D. Manuel Bookbinder I Other Employees Available

3.Pay the required fee by showing the order of payment.

3.Accept the payment based on the order of payment

1. Fee for the Cert. P 100.00 2. DST P30.00

1 minute Rowena Barongrong

LRCO I


RCC II





LRCO I


RCC II

Marilou E. Rufo

[408]

RCC I Arlyn P. Ramos RCC I

4.1 Prepare and verify the certification

None 4 minutes Normina L. Bayot LRCO II Nelita P. Morales Admin. Officer III Mary Jane C. Luna Admin. Officer III Evelyn I. Fidel LRCO I Mary Ann Angelique C. Bucad LRCO I Edgar Allan C. Ferrer Admin. Asst. III Orlando E. Panganiban Admin. Asst. I Benelinda E. Villa Admin. Asst. I Marilyn C. Abdalla Admin. Asst. I Ronaldo V. Cortez Admin. Aide IV Armando D. Villegas Admin. Aide IV Kenneth V. Autriz Information System Researcher Lilibeth D. Manuel Bookbinder I Other Employees Available

4.2 Sign the None 2 minutes Ferlinda M. Paz

[409]

certification Acting City Treasurer Ma. Lilibeth F. Baral OIC – Asst. City Treasurer Marissa N. Divina LRCO III

5. Receive the certification and sign in it’s duplicate copy

5. Issue the certification

None 2 minutes Normina L. Bayot LRCO II Nelita P. Morales Admin. Officer III Mary Jane C. Luna Admin. Officer III Evelyn I. Fidel LRCO I Mary Ann Angelique C. Bucad LRCO I Edgar Allan C. Ferrer Admin. Asst. III Orlando E. Panganiban Admin. Asst. I Benelinda E. Villa Admin. Asst. I Marilyn C. Abdalla Admin. Asst. I Ronaldo V. Cortez Admin. Aide IV Armando D. Villegas Admin. Aide IV Kenneth V. Autriz Information System Researcher Lilibeth D. Manuel

[410]

Bookbinder I Other Employees Available

TOTAL P 130.00 23

minutes

4. PAYMENT OF COMMUNITY TAX CERTICATE - INDIVIDUAL

Community Tax Certificates issued to individual residents of Trece Martires City and

other requesting individuals with official transactions with the City Government.

Office or Division

Business Tax & Fees Division


Type of Transaction

G2C - Government to Citizen, G2B - Government to Business Entity

Who may avail All who is 18 years old and above


Gross Income of the previous year Individual Gross Income declaration


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None 1 minute Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker

[411]

Jeffrey Evans Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/ Designated Collector Other Available Employees

2. Secure and fill-up the required form * Make sure to secure the CTC computation

2.Receive the required form and check/verify the completeness of information

None 2 minutes Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/ Designated Collector Other Available Employees

2.1 Compute the Community Tax Certificate

None 2 minutes Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector Jonald H. Mendoza

[412]

Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/ Designated Collector Other Available Employees

3.Pay the required CTC payment based on the CTC computation

3.Accept the payment based on the CTC computation

Fees for the CTC: Based on the Gross Income Declaration P 1.00 for every P 1,000 Add: 2% penalty per month after February 28/29 (if applicable) not to exceed P 5,000 – CTC payment

2 minutes Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans Roxas Ticket Checker

Marjielou B. Mardo Admin. Aide IV/ Designated Collector

[413]

Other Available Employees

*Make sure to secure Community Tax Certificate that will be issued upon payment and affix signature

3.1 Issue the Community Tax Certificate

None 5 minutes Marinette D. Tibayan RCC II

Concepcion G. Dilidili Admin. Aide IV/Designated Collector

Jonald H. Mendoza Admin. Aide IV/ Designated Collector

Florisa V. Quinsay Ticket Checker

Liezel P. Perey Ticket Checker

Josefina G. Mendoza Ticket Checker

Jeffrey Evans Roxas Ticket Checker



TOTAL

P 1.00 for every P 1,000

Add: 2% penalty

per month after

Feb.28/29 (if

applicable) not to exceed

P 5,000 – CTC

payment

12 minutes

5. PAYMENT OF COMMUNITY TAX CERTICATE - CORPORATION

Community Tax Certificates issued to big establishments of Trece Martires City

Office or Division Business Tax & Fees Division

[414]


Type of Transaction

G2B - Government to Business Entity

Who may avail Business Partnership and Corporation


1. Financial/Income Statement of the previous year/Certification of Gross Sales (1 photocopy) 2. SEC Registration (1 photocopy)

Business Partnership & Corporation’s copy Securities and Exchange Commission (SEC)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None 1 minute Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/ Designated Collector Other Available Employees

2. Secure and fill-up the required form * Make sure to

2.Receive the required form and check/ verify the

None 2 minutes Marinette D. Tibayan RCC II

Concepcion G. Dilidili

[415]

secure the CTC computation

completeness of information

Admin. Aide IV/ Designated Collector Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/ Designated Collector Other Available Employees

2.1 Compute the Community Tax Certificate

None 2 minutes Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans Roxas Ticket Checker

[416]

Marjielou B. Mardo Admin. Aide IV/ Designated Collector Other Available Employees

3.Present and submit SEC registration and Financial/ Income Statement/Certificate of Gross Sales

* Make sure to

secure CTC-Corporation Computation

3.Received the required documents and check/verify the authenticity

None 3 minutes Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans C. Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/ Designated Collector Other Available Employees

4. Pay the required CTC-Corporation payment based on the CTC Computation

4. Accept the payment based on the CTC-Corporation computation

Fees for the CTC-Corporation Based on the Gross Sales Declaration Add: 2% penalty per month after February 28/29 (if

2 minutes Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker

[417]

applicable) not to exceed P 10,000 – CTC Corporation payment

Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/ Designated Collector Other Available Employees

5. Make sure to secure Community Tax Certificate-Corporation that will be issued upon payment and affix signature

5. Issue the Community Tax Certificate - Corporation

None 5 minutes Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector

Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker

Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker

Jeffrey Evans Roxas Ticket Checker



TOTAL

Based on the Gross

Sales Declaratio

n

15 minutes

[418]

Add:2% penalty

per month after

February 28/29 not to exceed P 10,000 –

CTC Corporation payment

6. BUSINESS TAX AND OTHER FEES CERTIFICATE OF PAYMENT

Business Tax and other fees certificate of payment requested by taxpayers and as a replacement for the lost Official Receipt and other fees paid



Type of Transaction


Who may avail Business taxpayers and other clients who requested the service


1. Official Receipt (1 original/photo copy) 2. Index Cards

City Treasurer's Office/Business Taxpayers/Client's copy City Treasurer's Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None 1 minute Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector

[419]

Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/ Designated Collector Other Available Employees

2. Submit the required document * Make sure to secure the order of payment

2.Receive the required document and check the authenticity

None 2 minutes Carmelita A. Panganiban LTOO III Jennifer A. Herrerea LRCO I Myrna P. Villa LRCO I Minerva D. Marquez LRCO I Flordeliza E. Amparo Admin. Asst. I Other Employees Available

[420]


None 2 minutes Carmelita A. Panganiban LTOO III Jennifer A. Herrerea LRCO I Myrna P. Villa LRCO I Minerva D. marquez LRCO I Flordeliza E. Amparo Admin. Asst. I Other Employees Available

3. Pay the required fee by showing the order of payment

3.Accept the payment based on the order of payment

1. Fee for the Cert . P 100.00 2. DST P30.00

1 minute Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/ Designated Collector Other Available Employees

[421]

*Make sure to secure the Official Receipt that will be issued upon payment

3.1 Issue the Official Receipt

None 5 minutes Marinette D. Tibayan RCC II Concepcion G. Dilidili Admin. Aide IV/ Designated Collector Jonald H. Mendoza Admin. Aide IV/ Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/ Designated Collector Other Available Employees

3.2 Prepare and verify the certification

None 5 minutes Carmelita A. Panganiban LTOO III

Jennifer A. Herrerea LRCO I Myrna P. Villa LRCO I Minerva D. marquez LRCO I Flordeliza E. Amparo Admin. Asst. I Other Employees Available

[422]

3.3 Sign the certification

None 2 minutes Ferlinda M. Paz Acting City Treasurer Ma. Lilibeth F. Baral OIC-Asst. City Treasurer

4. Receive the certification and sign in it’s duplicate copy

4. Issue the certification

None 2 minutes Carmelita A. Panganiban LTOO III Jennifer A. Herrerea LRCO I Myrna P. Villa LRCO I Minerva D. marquez LRCO I Flordeliza E. Amparo Admin. Asst. I Other Employees Available

TOTAL P 130.00 20

minutes

7. CHECK PAYMENT TO APPROVED DISBURSEMENT VOUCHER

Approved disbursement voucher is being paid to claimant in the form of check

Office or Division Administrative Division (Cash)


Type of Transaction


Who may avail All citizens, business and government entities who serves as claimant


*CLAIMANT: - Valid Identification Card or any document for identification

Claimant

[423]

* REPRESENTATIVE: 1. Special Power of Attorney or Authorization if the claimant is only a representative (1 original copy) 2. Official Receipt if applicable (1 original copy) 3. Valid Identification Card of the person being represented (1 original copy / photo copy) 4. Valid Identification Card of the representative ( 1 original copy / photo copy)

Claimant / Representative Claimant / Representative Claimant / Representative Claimant / Representative


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Endorse the approved voucher *Make sure that approved voucher was received by the concerned office

1.Receive and record the approved voucher

None

2 minutes

Jennifer A. Bernal Admin. Aide I

Other Employees

Available

1.1 Prepare the check

None 10 minutes Angelita N. Ferrer Cash Clerk IV

Other Available

Employees

1.2 Endorse the check to Accounting Office for the check advice preparation

None 5 minutes Jennifer A. Bernal Admin. Aide I

Other Employees

Available

1.3 Endorse check to the Mayor for signature

None *According to time availability of the signatory; 1 hour / check

City Accounting Office

1.4 Verify the check as to correctness

None According to availability of check returned from City Mayor’s Office, if available, 5 minutes/check

Ferlinda M. Paz Acting City Treasurer

Ma. Lilibeth F.

Baral OIC-Asst. City

Treasurer

[424]

1.5 Check for signature of the Treasurer

None *According to availability of the signatory; 1 hour/check


2. Receive the Check Payment *Make sure to affix signature in the voucher, check register and logbook and present the requirements needed upon receipt of check payment

2. Issue the check payment to the claimant

None *According to the availability of the claimant; if available, 5 minutes/check

Angelita N. Ferrer Cash Clerk IV

Other Employees

Available

TOTAL 0.00 2 days and 27

minutes

Note: *There will have an adjustment in the processing time due to availability of the proper signatory and availability of the claimant

8. CASH PAYMENT TO APPROVED DISBURSEMENT VOUCHER/ PAYROLL

Approved voucher/payroll not included thru ATM payment is being paid to claimant in

the form of cash

Office or Division Administrative Division (Cash)


Type of Transaction


Who may avail

All citizens/claimants who availed the services


*CLAIMANT: - Valid Identification Card or any document for identification * REPRESENTATIVE: 1. Special Power of Attorney or Authorization if the claimant is only

Claimant Claimant / Representative

[425]

a representative (1 original copy) 2. Official Receipt if applicable (1 original copy) 3. Valid Identification Card of the person being represented ( 1 original copy / photo copy) 4. Valid Identification Card of the representative ( 1 original copy / photo copy)

Claimant / Representative Claimant / Representative Claimant / Representative


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Endorse the approved voucher/payroll *Make sure that approved voucher/payroll was received by the concerned office

1.Receive and record the approved voucher/payroll

None

2 minutes / voucher/payroll

Jennifer A. Bernal

Admin. Aide I


1.1 Prepare and process withdrawal of deposit documents and check

None *According to the availability of proper signatories; if available, 2 hours

Myrazon C. Mojica

Admin. Asst. I

Jennifer A. Bernal

Admin. Aide I

1.2 Withdraw of deposit

None *According to bank time delivery of withdrawal of deposit; if available 24 hours / check

Gemma L. Lucero LRCO I

Ma. Lilibeth F.

Baral OIC – Asst. City

Treasurer

1.3 Prepare pay slip / envelop

None 3 minutes per pay slip / envelop

Gemma L. Lucero LRCO I

Other

Employees Available

2. Receive cash payment

2. Pay cash to the claimant

None 3 minutes per voucher/claimant

Gemma L. Lucero

[426]

*Make sure to affix signature in the voucher/payroll and present the requirements needed upon receipt of cash payment

LRCO I

Ma. Lilibeth F. Baral

OIC – Asst. City Treasurer

TOTAL 0.00 26 hours & 8

minutes

Note: *There will have an adjustment in the processing time due to the availability of the proper signatories of check and bank delivery of withdrawal of deposit.

9. PROFESSIONAL TAX RECEIPT PAYMENT

Professional Tax Receipt payment of professionals



Type of Transaction

G2C - Government to Citizen

Who may avail All professionals required the service


Valid Identification Card PRC License or License Number

Professionals who secure PTR


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Sign in the client logbook in the office


None 1 minute Marinette D. Tibayan RCC II

Concepcion G. Dilidili

Admin. Aide IV/ Designated Collector

Jonald H. Mendoza

Admin. Aide IV/ Designated Collector

Florisa V. Quinsay

[427]

Ticket Checker

Liezel P. Perey Ticket Checker

Josefina G. Mendoza

Ticket Checker

Jeffrey Evans C. Roxas Ticket Checker

Marjielou B. Mardo Admin. Aide IV/D

esignated Collector


2. Secure and fill-up the required form *Make sure to secure the PTR computation

2. Receive the required form and check/verify the completeness of information

None 3 minutes Carmelita A. Panganiban

LTOO III

Jennifer A. Herrerea LRCO I

Myrna P. Villa

LRCO I

Minerva D. marquez LRCO I

Flordeliza E. Amparo

Admin. Asst. I


2.1 Compute the Professional Tax Receipt

None 2 minutes Carmelita A. Panganiban

LTOO III

Jennifer A. Herrerea LRCO I

Myrna P. Villa

LRCO I

Minerva D. marquez LRCO I

[428]

Flordeliza E. Amparo Admin. Asst. I

Other Employees

Available

3.Pay the required PTR payment based on the PTR computation

3. Accept PTR payment based on the PTR computation

Tax: P

330.00 Add: 25%

penalty after

January 31 (if

applicable) and interest of 2% per

month not to

exceed 36

months

2 minutes Marinette D. Tibayan RCC I Concepcion G. Dilidili Admin. Aide IV/Designated Collector Jonald H. Mendoza Admin. Aide IV/Designated Collector Florisa V. Quinsay Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans C. Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/Designated Collector Other Available Employees

*Make sure to secure the Official Receipt that will be issued upon payment

3.1 Issue the Professional Tax Receipt

None 5 minutes Marinette D. Tibayan RCC I Concepcion G. Dilidili Admin. Aide IV/Designated Collector Jonald H. Mendoza Admin. Aide IV/Designated Collector Florisa V. Quinsay

[429]

Ticket Checker Liezel P. Perey Ticket Checker Josefina G. Mendoza Ticket Checker Jeffrey Evans C. Roxas Ticket Checker Marjielou B. Mardo Admin. Aide IV/Designated Collector Other Available Employees

TOTAL

P 330.00 Add: 25%

penalty after

January 31 (if

applicable) and interest of 2%

per month not to

exceed 36

months

13 minutes

10. RECOMPUTATION FEE PAYMENT

[430]

Recomputation Fee payment paid by taxpayers

Office or Division

Real Property Tax Division


Type of Transaction


Who may avail Real Property Owners / Representative of Business Entity


Previous real property tax computation (1 original / photo copy)

Real property owner / representative


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None 1 minute Normina L. Bayot LRCO II Nelita P. Morales Admin. Officer III Mary Jane C. Luna Admin. Officer III Evelyn I. Fidel LRCO I Mary Ann Angelique Bucad LRCO I Edgar Allan Ferrer Admin. Asst. III Orlando Panganiban Admin. Asst. I Benelinda E. Villa Admin. Asst. I Marilyn C. Abdalla Admin. Asst. I Ronaldo V. Cortez Admin. Aide IV Armando D. Villegas

[431]

Admin. Aide IV Kenneth V. Autriz Information System Researcher Lilibeth D. Manuel Bookbinder I Other Employees Available

2.Submit the required document

2. Receive the required document and check/verify the completeness of data and it’s authenticity

None 3 minutes Normina L. Bayot LRCO II

Nelita P. Morales Admin. Officer III Mary Jane C. Luna Admin. Officer III

Evelyn I. Fidel LRCO I

Mary Ann Angelique C. Bucad LRCO I

Edgar Allan C. Ferrer Admin. Asst. III

Orlando E. Panganiban Admin. Asst. I

Benelinda E. Villa Admin. Asst. I

Marilyn C. Abdalla Admin. Asst. I

Ronaldo V. Cortez Admin. Aide IV

Armando D. Villegas Admin. Aide IV

Kenneth V. Autriz Information System Researcher Lilibeth D. Manuel Bookbinder I

[432]

* Make sure to secure the fee computation/order of payment

2.1 Issue the fee computation/order of payment

None 2 minutes Normina L. Bayot LRCO II

Nelita P. Morales Admin. Officer III Mary Jane C. Luna Admin. Officer III

Evelyn I. Fidel LRCO I

Mary Ann Angelique C. Bucad LRCO I Edgar Allan C. Ferrer Admin. Asst. III

Orlando E. Panganiban Admin. Asst. I

Benelinda E. Villa Admin. Asst. I

Marilyn C. Abdalla Admin. Asst. I Ronaldo V. Cortez Admin. Aide IV

Armando D. Villegas Admin. Aide IV


Lilibeth D. Manuel Bookbinder I

3.Pay the required fee by showing the fee computation/order

3.Accept the payment based on the fee computation/ord

P 50.00 per page

2 minutes Rowena Barongrong

LRCO I Anna Carissa Canilao

RCC II

[433]

of payment er of payment Marilou E. Rufo

RCC I Arlyn P. Ramos

RCC I

*Make sure to secure Official Receipt that will be issued upon payment

3.1 Issue the Official Receipt


LRCO I Anna Carissa Canilao

RCC II Marilou E. Rufo

RCC I Arlyn P. Ramos

RCC I

TOTAL P 50.00 per

page 13

minutes

11. ACTION ON REQUEST LETTER FOR CANCELLATION OF CHECK ISSUED

Action on letter requesting for the cancellation of check issued

Office or Division

Administrative Division (Cash)


Type of Transaction


Who may avail Government Offices


1.Request Letter 2.Check Issued 3. Approved disbursement voucher with complete supporting documents

Requesting Government Office Requesting Government Office Requesting Government Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Submit the request letter *Make sure to secure the receiving copy of the request letter

1.Receive and record the request letter

None

5 minutes

Myrazon C. Mojica

Admin. Asst. II


[434]


Other Employees

Available

1.1 Endorse the request letter to the Acting City Treasurer/OIC-Asst. City Treasurer

None 10 minutes/request

letter

Myrazon C. Mojica

Admin. Asst. I


Angelita N. Ferrer

Cash Clerk IV


1.2 Act on the request letter and cancel the check issued

None *According to the availability of the Acting City Treasurer/OIC-

Asst. City Treasurer; if available, 10

minutes/request letter




1.3 Endorse the received request letter and cancelled check to the employee concerned

None 5 minutes Myrazon C. Mojica

Admin. Asst. I




1.4 Prepare the endorsement letter to Accounting Office and letter of information to the requesting office

None 2 days Angelita N. Ferrer Cash Clerk IV

Other Employees

Available

1.5 Review, approve and sign the endorsement letter and letter of

None *According to the availability of the Acting City Treasurer/OIC-


[435]

information Asst. City Treasurer, if applicable,

1 hour



2. Receive the copy of letter information

2. Send the letter of information to the requesting office

None If within the City Hall premises, 10 minutes If outside the City Hall premises, 1 day

Myrazon C. Mojica

Admin. Asst. I



Other Employees

Available

2.1 Forward the approved and duly signed endorsement letter to Accounting Office together with the copy of request letter of claimant, cancelled check issued and the approved disbursement voucher with it’s complete documents for the necessary adjustment in the books of accounts


Admin. Asst. I


Angelita N. Ferrer

Cash Clerk IV


2.2 File the office copy

None 5 minutes Angelita N. Ferrer Cash Clerk IV

Other Employees

Available

TOTAL 0.00

If within the City Hall

premises, 2 days, 1 hour

and 55 minutes

If outside the

[436]

City Hall premises, 3 days, 1 hour

and 35 minutes

Note: *There will have an adjustment in the processing time due to availability of the authorized official and proper signatory

12. BARANGAY REMITTANCE OF COMMUNITY TAX CERTIFICATES COLLECTION

Office or Division Administrative Division (Records)


Type of Transaction


Who may avail 13 Barangays of Trece Martires City


1.Summary of Statement of Collection and Remittance 2.Statement of Collection and Remittance 3. Community Tax Certificates Issued

Barangay concerned Barangay concerned Barangay concerned


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Submit the required documents

1.Receive the required documents

1.1 Review and check the authenticity of the Statement of Collection and Remittance, Community Tax

None 1 hour Myrazon C. Mojica

Admin. Asst. I Other Employees

Available

[437]

Certificates issued and the Summary of Statement of Collection and Remittance



Admin. Asst. I


2. Remit the corresponding Community Tax Certificates Collections *Make sure to secure the Official Receipt that will be issued upon remittance


Based on the amount of Community Tax Certificate collections

5 minutes Designated Collector

2.1 Record the Official Receipt of Community Tax Certificates Collection remittance


Admin. Asst. I


2.2 Approve and sign the Statement of Collection and Remittance Report

None *According to the availability

of the signatory; if available, 30

minutes


Ma. Lilibeth F.

Baral OIC – Asst. City

Treasurer

2.3 Seggregate the Statement of Collection and Remittance Report and Community Tax Certificates issued

None 1 hour Myrazon C. Mojica

Admin. Asst. I Other Employees

Available

3. Receive the copy of remitted Community Tax Certificates and

3. File the office of remitted Community Tax


Admin. Asst. I

[438]

Statement of Collection and Remittance

Certificates and Statement of Collection and Remittance Report


TOTAL 0.00 2 hours and 50 minutes

Note: *There will have an adjustment in the processing time due to availability of the proper signatory

13. ISSUANCE OF OFFICIAL RECEIPT FOR PAYMENT OF OTHER

TAXES AND FEES

Official Receipts issued for payment of different taxes and fees

Office or Division

Business Tax and Fees Division


Type of Transaction


Who may avail All individuals, business entity and corporation who requested the services


WHERE TO SECURE

Order of payment Concerned Offices

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Sign in the client logbook of the office


None

1 minute

Employees Available

2. Submit the order of payment

2. Receive the document and check the completeness of data/information

None 5 minutes Designated Collectors

3. Pay the required tax/fee by showing the order of payment

3. Accept the payment based on the order of payment

Tax/Fees specified in the Local Ordinance No. 2011-

2 minutes Designated Collectors

[439]

01 and in other special laws concerning payment of required taxes and fees




TOTAL

Taxes/Fees specified in

the Local Ordinance

No. 2011-01 and in other special laws concerning payment of

required taxes and

fees

13 minutes

14. ISSUANCE OF OFFICIAL RECEIPT FOR PAYMENT OF BUSINESS

TAXES AND REGULATORY FEES

Official Receipts issued for payment of business taxes and regulatory fees

Office or Division

Business Tax and Fees Division


Type of Transaction


Who may avail All individuals, business entity and corporation who requested the services


Order of payment Concerned offices

CLIENT STEPS AGENCY FEES TO BE PROCESS PERSON

[440]

ACTION PAID ING TIME RESPONSIBLE

1.Sign in the client logbook of the office


None 1 minute

Employees Available

2. Submit the order of payment

2. Receive the document and check the completeness of data/ information


2.1 Check / Verify the assessment and tax delinquency

None 12 minutes Recordkeepers

3. Pay the required tax/fee by showing the order of payment

3. Accept the payment based on the order of payment

Tax/Fees specified in the Local

Ordinance No. 2011-01 and

in other special laws concerning payment of

required taxes and fees

2 minutes Designated Collectors




TOTAL

Taxes/Fees specified in

the Local Ordinance

No. 2011-01 and in other special laws concerning payment of

required taxes and

fees

30 minutes

[441]


External Services

1. AUDIT OF VOUCHER FOR PAYMENT OF FINANCIAL ASSISTANCE

[442]

This government service deals with the processing of disbursement vouchers for payment of Assistance to Individuals in Crisis Situation (AICS). Disbursement vouchers were received for audit and verification as to the completeness of the supporting documents attached.

Office or

Division: City Accounting Office


Type of

Transaction: Government to Citizen (G2C)

Who may avail: All residents of Trece Martires City


1. Disbursement Voucher (4 copies) Requesting Office (CMO)

2. Obligation Request (4 copies) Requesting Office (CMO)

3. Certificate of Eligibility with complete

supporting documents as required by

the CSWDO (1 copy)

CSWDO

CLIENT STEPS AGENCY

ACTIONS

FEES

TO BE

PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. Submit

disbursement

voucher with

complete

supporting

documents to

the City

Accounting

Office

1. Record and

assign control

number upon

receipt of the

voucher

1.1 Foot totals

and prepare

Journal Entry

Voucher (JEV)

1.2 Review of the voucher as to whether the claims are proper and as to the completeness of the supporting documents attached

1.3 Final review

and signature

None 2 minutes

2 minutes

2 minutes

2 minutes

Admin. Assistant II

Admin. Officer IV

Assistant City

Accountant

City Accountant

[443]

of the City

Accountant

1.4 Forwarding of

DV to the City

Treasurer’s

Office for

processing of

payment

2 minutes

Admin. Assistant II


2. AUDIT OF VOUCHER FOR PAYMENT OF UTILITIES, SUPPLIES, AND

INFRASTRUCTURE PROJECTS This government service pertains to payment for utilities, goods, and services, including payment for infrastructure projects. Disbursement vouchers are audited as to whether the claims are proper and as to the completeness of the supporting documents attached, depending on the nature of the transaction, as per COA Circular 2012-001 (Prescribing the Revised Guidelines and Documentary Requirements for Common Government Transactions).

Office or

Division: City Accounting Office


Type of

Transaction:

Government to Business (G2B), Government to Government

(G2G)

Who may avail: All employees of LGU Trece Martires


Disbursement Voucher (4 copies) Requesting Office

Obligation Request (4 copies) Requesting Office

Other supporting documents

depending on the nature of

transaction, based on COA Circular

2012-001 (Prescribing the Revised

Guidelines and Documentary

Requirements for Common

Government Transactions) - (1 original

as COA file, 1 photocopy of complete

set for OCA file)

Implementing Office/Contractor/Supplier

[444]

CLIENT

STEPS AGENCY ACTIONS

FEES

TO BE

PAID

PROCESSIN

G TIME

PERSON

RESPONSIBLE

1. Submit

disbursemen

t voucher

with

complete

supporting

documents

to the City

Accounting

Office

1. Record and

assign control

number upon

receipt of the

voucher

1.1 Computation of

withholding

taxes, if

applicable

1.2 Foot totals and

prepare Journal

Entry Voucher

(JEV)

1.3 Prepare BIR

Form 2306/2307

1.4 Review of the

voucher as to

whether the

claims are proper

and as to the

completeness of

the supporting

documents

attached

1.5 Final review and signature of the City Accountant

1.6 Forwarding of DV

to the City

Treasurer’s

Office for

processing of

payment

None 5 minutes

3 minutes

5 minutes

5 minutes

30 minutes

10 minutes

2 minutes

Admin. Assistant II

Admin. Officer IV

Admin. Officer IV

Admin. Assistant II

Admin. Officer IV

/ Assistant City

Accountant

City Accountant

Admin. Assistant II


[445]


Internal Services

1. AUDIT OF PAYROLL AND VOUCHER FOR PAYMENT OF VALID CLAIMS OF CITY EMPLOYEES

[446]

This government service pertains to payment of salaries, PERA, overtime pay,

hazard pay, subsistence allowance, laundry allowance, and other benefits and valid claims due to the employees. Vouchers or payrolls were audited as to whether the claims are proper and as to the completeness of the supporting documents attached. Supporting documents to be attached vary depending on the nature of the transaction, as per COA Circular 2012-001 (Prescribing the Revised Guidelines and Documentary Requirements for Common Government Transactions).

Office or Division: City Accounting Office


Type of

Transaction: Government to Government (G2G)

Who may avail: All employees of LGU Trece Martires


Disbursement Voucher (4 copies) Requesting office

Payroll (4 copies) Human Resources and Management

Office

Obligation Request (4 copies) Requesting Office

Other supporting documents depending on

the nature of transaction, based on COA

Circular 2012-001 (Prescribing the Revised

Guidelines and Documentary Requirements

for Common Government Transactions) –

(1 original as COA file, 1 photocopy of

complete set for OCA file)

Requesting Office


FEES

TO BE

PAID

PROCESS

ING

TIME

PERSON

RESPONSIBLE

2. Submit

disbursement

voucher with

complete

supporting

documents to

the City

Accounting

Office

1. Record and assign

control number

upon receipt of the

voucher or payroll

1.1 Computation of

taxes, if

applicable

1.2 Foot totals and

prepare

Journal Entry

Voucher (JEV)

1.3 Review of the

None 2 minutes

2 minutes

5 minutes

15 minutes

Admin. Assistant

II

Asst. City

Accountant

Admin. Officer IV

Admin. Officer IV

[447]

voucher or

payroll as to

whether the

claims are

proper and as

to the

completeness

of the

supporting

documents

attached

1.4 Final review

and signature

of the City

Accountant

1.5 Forwarding of

DV to the City

Treasurer’s

Office for

processing of

payment

5 minutes

1 minute

/ Assistant City

Accountant

City Accountant

Admin. Assistant

II

TOTAL 0.00 30

minutes

[448]

City General Services Office

External Services

1. REQUEST FOR GARBAGE COLLECTION

[449]

Provide assistance on constituents regarding the needs of tables and chairs which will be used for official business.

Office or Division CGSO - Bldg. & Ground Management Division


Type of Transaction G2G – Government to Government G2C – Government to Citizen G2B – Government to Business

Who may avail All residents of Trece Martires City


1. Request letter duly approved by the city mayor

2. Waste should be segregated according to Residual/Hazardous/ Biodegradable / Non-biodegredable

3. Household waste shall be placed outside the house 6:00 in the morning to be ready for pick-up as per informed schedule.

Requesting client

CLIENT ACTION AGENCY ACTION FEES TO BE PAID

PROCESS ING TIME

PERSON RESPONSIBLE

1. Forward the approved request letter to CGSO

1. Received the request letter and provide information dissemination on garbage collection schedule

None 7 minutes Garbage Collector CGSO

2. Segregate the waste accordingly

2 Check garbage for waste segregation

None 30 minutes Garbage Collector CGSO

3. Place the household waste outside the house as per schedule

3 Collect garbage as per schedule

None 8 hours Garbage Collector CGSO

TOTAL: P0.00 8 hours &

37 minutes

2. REPORT REGARDING CLEANLINESS OF THE CITY PREMISES

[450]

Maintaining cleanliness of the city premises



Type of Transaction G2G – Government to Government G2C – Government to Citizen G2B – Government to Business

Who may avail All residents of Trece Martires City


Provision of additional information about resolution regarding environmental protection

Requesting client


PROCESS ING TIME

PERSON RESPONSIBLE

1. Report clutter or dirt or any untoward incidents

1. Received complaints from citizens

None CGS-Officer CGSO

1.1 Evaluate complaints

None CGS-Officer CGSO

2. Acknowledge accomplishment of the CGSO

1.2 Take actions on the complaints

None depends on degree

of work to be

done

CGS-Officer CGSO

Sr. Admin. Asst. II CGSO

TOTAL: P0.00 Maximum of 5 hours

3. POSTING OF TARPAULIN

Request permission to post Tarpaulin on designated area



Type of Transaction G2G – Government to Government G2B – Government to Business

Who may avail All


[451]

1. Request Letter duly approved by the

city mayor

2. 2. Receipt of Payment Requesting Client


PROCESS ING TIME

PERSON RESPONSIBLE

1. Bring the Approved Request letter and Receipts of payment

1. Receive request and check Receipt of payment

None 4 minutes Emelita G. Lopez

Admin Asst. V

2. Post the Tarpaulin as approved

2. Guide the client on where to post the tarpaulin

None 30 minutes Angelito M. Villanueva

CGS-Officer

Bernardino Bahala Sr. Admin. Asst. II

TOTAL: P0.00 34

minutes

[452]


Internal Services

1. ISSUANCES OF SUPPLIES AND MATERIALS AND EQUIPMENTS

[453]

The determination of perpetual inventory of supplies, direct expense supplies and property plant and equipment (PPE) is thru the account code in the Obligation Request. Which varies in the preparation of Requistion and Issue Slip (RIS) to preparation of Acknowledgement Receipt of Equipments (ARE) as one of the requirement for the issuances of supplies and equipments.

Office or Division CGSO - Supply and Property Management Division/Administrative Division



Who may avail Different Department and Offices


Approved Purchase Order CGSO/Department and Offices concern


PROCESS ING TIME

PERSON RESPONSIBLE

1. Forward the approved Purchase Order to CGSO

1 Receive and log the purchase order to the logbook for record

None 2 minutes Marissa N. Siona Admin. Aide I

1.1 Forward the Purchase Order to the team incharge of supplies and matls., to the team incharge for capital outlay/ property plant and equipment (PPE)

None 2 minutes Emelita G. Lopez/ Admin. Asst. V

Elriel Dale Guyo Admin Aide III

1.2 Give copy of approved purchase order to supplier



1.3 Supplier signed the approved Purchase Order for conformity



1.4 Prepare the Inspection and Acceptance Report (IAR) form



1.5 Delivery of supplies and equipments



1.6 Inspect the delivered supplies and equipments

None 15 minutes Bernardino A. Bahala

Sr. Admin. Asst. II

[454]

1.7 Inspection and acceptance Report (IAR) signed by inspector and CGS- Officer


CGS-Officer Bernardino A.

Bahala Sr. Admin. Asst. II

1.8 Prepare the Requsition and Issue Slip (RIS) for supplies and materials and prepare the Acknowledgement Receipt of Equipment (ARE) for property plant and equipment (PPE



1.9 Issue Requistion and Issue Slip (RIS) and Acknowledgement Receipt of Equipment (ARE) for approval by the office concern



2. Receive the Requistion and Issue Slip (RIS) and Acknowled- gement Receipt of Equipment (ARE) from CGSO and forwarded the same upon approval by the office concern

IF SUPPLIES & MATLS. INVENTORY 2. Check the stock availability, record mark price on each item and prepare the supplies IF EQUIPMENTS/PPE 2. Put tag/sticker on equipments

None

None


Elriel Dale Guyo Admin. Aide III Marcelina R.

Jocson Admin Aide IV

Emelita G. Lopez Admin Asst. V

Annaliza De Jesus Admin Aide I

3. Receive the delivered supplies and equipments from CGSO

3. Issue supplies to end-user for supplies and materials and issue the equipment to person of having the custody of the property/ equipment

None 30 minutes Annaliza De Jesus/Marlon

Artista Admin Aide I

4. Sign the Acknowledgement Receipt of equipment (ARE)

4. Sign by CGS-Officer

None

4 minutes

Angelito M. Villanueva

CGS-Officer

[455]

of person in custody and sign the Requisition and Issue Slip (RIS) a person who receives the supplies

6.1 Issue copy to

end-uer

4.2 Record to

property card

None

None

2 minutes

40 minutes

Annaliza De Jesus/Marlon

Artista Admin Aide I

Emelita G. Lopez

Admin. Asst. V Marceline R.

Jocson Admin Aide V

TOTAL: P0.00 15 days, 4 hrs. and 7 minutes

2. REPORT REGARDING CLEANLINESS OF THE CITY BUILDING AND

GROUND MAINTENANCE

The building and ground maintenance staff used to maintain the government building and ground in top condition and to ensure full and productive use of the building.

Office or Division CGSO - Building and Ground Management Division


Type of Transaction G2G – Government to Government G2C – Government to Citizen

Who may avail All, Different Department and Offices


Case Report Requesting Client


PROCESS ING TIME

PERSON RESPONSIBLE

1. Report a clutter or dirt or any other untoward incident

1. Inspection of the area

None

depends on the

degree of work to be

done

Feliciano F. Rupido

Utility Foreman 1.1 Identifying the

issues/problem

1.2 Prepare needed materials

Bldg. & Ground Mgt. Division

1.3 Take immediate action after identifying the issues.

Feliciano F. Rupido

Utility Foreman

[456]

1.4 Incident report record

TOTAL: P0.00 5 hours

maximum

3. FACILITATE REPAIR OF VEHICLES

Take immediate action upon report of the vehicle that needs repair and to ensure that the vehicle will resume on operating state.

Office or Division CGSO - Building and Ground Management Division





Request letter duly approved by the City Mayor

Requesting Client


PROCESS ING TIME

PERSON RESPONSIBLE

1. Submit the approved requestduly signed by the city mayor to CGSO

1. Receive the request for the repair of vehicle duly approved by the city mayor

2 minutes Bernardino Bahala Sr. Admin. Asst. II

1.1 Submit job order

1 day Bernardino Bahala

Sr. Admin. Asst. II

1.2 Pre-inspection of the motor vehicle

2 hour Bernardino Bahala

Sr. Admin. Asst. II

1.3 Signature of the GSO

2 minutes Angelito M. Villanueva

CGS-Officer

1.4 Post-inspection of the motor vehicle


2. Acknowledge receipt to the repaired vehicle

2. Return to the end-user


TOTAL: P0.00 1 day, 2

hours & 29 minutes

[457]

4. FACILITATE INSURANCE AND REGISTRATION OF MOTOR VEHICLE

Monthly registration and renewal of insurance of vehicle according to ending plate

numbers

Office or Division CGSO - Administrative Division





1. Statement of Accounts (SOA) from LTO/GSIS - Bills

Government agencies -LTO/GSIS


PROCESS ING TIME

PERSON RESPONSIBLE

1. Forward the Statement of Account (SOA) to CGSO

1. Received SOA To be determined

by LTO


1.2 Prepare and process voucher for payment

None 1 day Bernardino Bahala Sr. Admin. Asst. II

1.3 Deliver payment to GSIS (Government Insurance System)

To be determined

by GSIS

1 day Bernardino Bahala Sr. Admin. Asst. II

1.4 Emission Test


1.5 LTO (OR/CR)

1 day Bernardino Bahala Sr. Admin. Asst. II

2. Receive copy of renewed/ registered motor vehicle

2. Issued copy of renewed/ registered copy vehicle


TOTAL:

To be determined

by requesting agencies

3 days and 34

minutes

[458]

5. FACILITATE PAYMENT FOR COMMUNICATION, ELECTRICAL AND WATER CONSUMPTION

Monthly obligation of the TMC-LGU

Office or Division CGSO - Administrative Division





Statement of Accounts (SOA) - Bills Private agencies - MERALCO,PLDT,PRIMEWATER

CLIENT STEPS


PROCESS ING TIME

PERSON RESPONSIBLE

1. Forward Statement of Account (SOA-bill) thru email

1. Print online bills and prepare OBR/ Voucher for payment

None 30 minutes Admin Aide I CGSO

1.1 Record bills to log book and index card

None 30 minutes Admin Aide I CGSO

1.2 Signatories of BR/ Voucher

1.2.1 City Budget Office

1.2.2 City

Accounting Office

1.2.3 City Mayor's Office

1.2.4 City

Treasurer's office

None

5 minutes

1 hour


City Budget Officer CBO

City Accountant

OCA

City Mayor CMO


CTO

2. Receive Payment

1.4 Payment Base on the amount of

bills

37 minutes Acting City Treasurer

CTO

TOTAL: Base on

the amount of bills

2 hours & 57

minutes

[459]

6. REQUEST FOR EQUIPMENTS AND FACILITIES

Provide assistance on constituents regarding the needs of tables and chairs which will be used for official business. Office or Division CGSO - Administrative Division





Request letter from constituents duly approved by the city mayor

Requesting client


PROCESS ING TIME

PERSON RESPONSIBLE

1. Forward the request to CGSO duly signed by the city mayor

1. Accept request upon approval by the city mayor.

None 4 minutes Jose R. Sierra Admin. Aide III

1.1 Determine the availability of tables and chairs


1.2 Borrower slip forwarded to CGS-Officer for signature


CGS-Officer

2 Received and signed the borrowed chairs and tables

2 Issue borrower slip ready for pick-up


TOTAL: P0.00 12

minutes

[460]

7. REQUEST FOR RISOGRAPH PRINTING

Bulk forms/documents printed in risograph machine




Who may avail City Government Offices


Bulk forms/ documents printed for official use and or related jobs

CGSO/Department and Offices concern


PROCESS ING TIME

PERSON RESPONSIBLE

1. Bring the forms/ documents to be printed out

1. Receive the forms/ documentsto be printed out

None 20 minutes Jose Rommel Perez Admin Aide II

1.1 Print out copy upon receipt


2. Pick-up the forms/ documents

2. Return to end user


TOTAL: P0.00 54

minutes

8. INSPECTION OF WASTE MATERIALS OF THE REPAIRED VEHICLE

Waste materials of the repaired vehicle were inspected and returned at CGSO for proper disposal




Who may avail City Government Offices

[461]


1. Materials that had been replaced should be inspected and returned

CGSO/Department and Offices concern


PROCESS ING TIME

PERSON RESPONSIBLE

1. Return the waste materials of the repaired vehicle at CGSO

1 Receive, inspect and prepare the Report of Waste Material Form

15 minutes Michael P. Liveta Admin Aide III

1.1 Check the return materials on Waste Report Form


1.2 Signed by the inspector


1.3 Signed by the CGS-Officer

2 minutes Angelito M. Villanueva

CGS-Officer

TOTAL: P0.00 24

minutes

[462]

Office of the City Civil Registrar

External Services

[463]

1. REGISTRATION OF CIVIL REGISTRY DOCUMENT

a. Registration of Birth

The birth of a child shall be registered within thirty (30) days from the time of birth in the Office of the Civil Registrar of the city/municipality where the birth occurred. It is the responsibility of the attendant, lying-in clinic, hospital authority, parents or guardian to cause the registration.

Office or Division City Civil Registrar’s Office

Classification G2C – Government to Citizen




1. Four (4) Copies of duly accomplished Certificate of Live Birth (COLB) Municipal Form No. 102

2. Certificate of Marriage of Parent/s 3. For children born out of wedlock (The father must sign the Affidavit of

Admission of Paternity (AAP) and the mother must execute the Affidavit to Use the Surname of the Father (AUSF) if she wants her child to use the surname of the father)

Local Civil Registrar’s Office, Hospital, Lying-in Clinic Local Civil Registrar’s Office, Mayor’s Office, Church, Regional/Municipal Trial Court Local Civil Registrar’s Office, Law Office/Notary Public


PROCESSING TIME

PERSON RESPONSIBLE

1. Get the queuing number and submit the four (4) copies of Certificate of Live Birth (COLB) within 30 days from the date of delivery

1. Check all requirements submitted

None 5 minutes Admin. Aide II LCRO

2. Payment of AUSF Fee (if not married) at the Treasurer’s Office

2. Receive Payment

2.1 Issuance of Official Receipt

P 100. 00

13 minutes

Available Collector at the City Treasurer’s

Office

[464]

3. Present the Official Receipt (OR) to the LCRO

3. Processing of documents

3.1 Review and

signing of documents

None

10 minutes

Admin. Asst. IV LCRO

Admin. Aide IV

Permanent Casual LCRO

Registration

Officer I LCRO

City Civil Registrar

LCRO

4. Receive/Claim the copy of the registered document and sign the logbook as proof of release

4. Sorting and releasing of documents

None 2 minutes Administrative Aide II

TOTAL P 100. 00 30 minutes

1. TIMELY REGISTRATION OF CIVIL REGISTRY DOCUMENT

b. Registration of Marriage

In ordinary marriage, the time for submission of the Certificate of Marriage is within fifteen (15) days following the solemnization of marriage while in marriage exempt from license requirement, the prescribed period is thirty (30) days, at the place where marriage was solemnized.






1. Four (4) Copies of duly accomplished Certificate of Marriage (COM) Municipal Form No. 97

Local Civil Registrar’s Office, Mayor’s Office, Church, Regional/Municipal Trial Court

[465]

*Personal Appearance (husband/wife) *Representative of Solemnizing Officer


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Get the queuing number and submit the four (4) copies of Certificate of Marriage (COM) within 15 days following the solemnization of marriage while under Article 34 as specified in Exec. Order 209 (exempted from Marriage License), the prescribed period is within 30 days at the place where the marriage was solemnized


None 5 minutes

Administrative Assistant II

LCRO

2. Waiting for the copy of the registered Certificate of Marriage (COM)


2.1 Review and signing of documents

None 10 minutes

Administrative

Assistant II LCRO


LCRO

3. Claim/receive the copy of the registered document and sign the logbook as proof of release


None 2 minutes Administrative Assistant II

LCRO

TOTAL P 0. 00 17 minutes

[466]

1. TIMELY REGISTRATION OF CIVIL REGISTRY DOCUMENT

b. Registration of Death

Registration of shall be made in the Office of the Civil Registrar of the city/municipality where it occurred within thirty (30) days from the time of death.






4 Copies of duly accomplished Certificate of Death (COD) Municipal Form No. 103

4 Copies of duly accomplished Certificate of Fetal Death (COFD) Mun. Form No. 103A

* Informant/ Attendant/ Representative from City Health Office

Local Civil Registrar’s Office, Hospital, Lying in Clinic, Funeral Parlor, Medico Legal Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Present the Death Certificate to City Health Office

1. Record and review of Death Certificate

None 10 minutes OIC-City Health Officer CHO

2. Get the queuing number and submit the four (4) copies of the Certificate of Death (COD) / Certificate of Fetal Death (COFD) within 30 days from the time of death


None 5 minutes Registration Officer III

LCRO

3. Payment of Burial Permit Fee / Transfer Permit Fee at

3. Receive Payment

3.1 Issuance of

P 50.00 (Burial)

P 100.00

13 minutes Available Collector at the City Treasurer’s

Office

[467]

the Treasurer’s Office

Official Receipt

(Transfer)

4. Present the Official Receipt (OR) to LCRO and wait for the copy of registered Certificate of Death / Fetal Death


4.1 Review and


10 minutes

Registration Officer III

LCRO

City Civil Registrar LCRO




LCRO

TOTAL P 50.00 / P 100.00

40 minutes

2. DELAYED REGISTRATION OF CIVIL REGISTRY DOCUMENT

a. Registration of Birth

A report of vital event beyond the reglementary period is considered delayed. Delayed registration of birth must be filed at the Office of the Civil Registrar of the place where the event occurred, following the lapses of the prescribed period to register.






Legitimate 4 Copies of duly accomplished Certificate of Live Birth (COLB) Municipal Form No. 102 Certificate of No Record from PSA Baptismal Certificate

Local Civil Registrar’s Office Hospital, Lying in Clinic PSA Outlet Church Local Civil Registrar’s Office, PSA Outlet, Church, Mayor’s Office, Trial Court

[468]

Marriage Certificate of Parents/ Applicant Voter’s Registration Community Tax Certificate (Cedula) Affidavit of 2 disinterested Persons Illegitimate 4 Copies of duly accomplished COLB (Mun. Form No. 102) 4 Copies of duly accomplished Affidavit to Use the Surname of the Father (AUSF) to be executed by the mother/guardian or 7 years old and above to include with mother’s attestation Certificate of No Record from PSABaptismal Certificate School Record Voter’s Registration Affidavit of 2 disinterested persons Community Tax Certificate Valid IDs

*Representative (Mother/Father) *Personal Appearance if the parents are deceased

COMELEC Office Treasurer’s Office Law Office/Notary Public Local Civil Registrar’s Office, Hospital, Lying in Clinic

Law Office/Notary Public PSA Outlet Church School COMELEC Office Law Office/Notary Public Treasurer’s Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Get the queuing number and submit all requirements needed


None 5 minutes Registration Officer I LCRO

2. Give information on the affidavit of late registration and sign the document before the City Civil Registrar who will administer oath

2. Interview None 10 minutes Registration Officer I LCRO

3. Payment of 3. Receive P 100.00 13 minutes Available

[469]

AUSF Fee (if not married) at the Treasurer’s Office

payment


Collector at the City Treasurer’s

Office

4. Present Official Receipt (OR) to the LCRO

4. Receive Official Receipt and advice to go back after 10 days

None 2 minutes Registration Officer I LCRO

5. Go back to LCRO after the 10 day posting period


5.1Posting of

documents

5.2 Review and


None 10 days Registration Officer I LCRO

Registration Officer I LCRO

Registration

Officer III LCRO



None 2 minutes Administrative Aide II LCRO

P 100.00 10 days and 32 minutes


b. Registration of Marriage

Delayed registration applies to marriages after the thirty (30) days reglementary period for marriage exempt from license requirement, and after fifteen (15) days for marriage with marriage license





[470]


1. Four (4) Copies of duly accomplished Certificate of Marriage (COM) Municipal Form No. 97

2. Certificate of No Record from PSA Affidavit of Delayed Registration

3. Personal Appearance (husband/wife)

- Local Civil Registrar’s Office, Mayor’s Office, Church, Regional/Municipal Trial Court

PSA Outlet Law Office/Notary Public


PROCESSING TIME

PERSON RESPONSIBLE




LCRO

2. Give information on the affidavit of late registration and sign the document before the City Civil Registrar who will administer oath

2. Interview


LCRO

3. Go back to LCRO after the 10 day posting period


3.1 Posting of documents


None 10 days Administrative Assistant II

LCRO


LCRO City Civil Registrar

LCRO




LCRO

TOTAL None 10 days and 17 minutes

[471]


c. Registration of Death

Delayed registration of death must be filed at the Office of the Civil Registrar of the place where the event occurred following the lapse of the reglementary period to register.



Type of Transaction Highly Technical



4 Copies of duly accomplished Certificate of Death (COD) Municipal Form No. 103 4 Copies of duly accomplished Certificate of Fetal Death (COFD) Mun. Form No. 103A Certificate of No Record from PSA Affidavit of the nearest kin explaining the circumstances of death and the reason of the delay Joint Affidavit of 2 disinterested persons attesting to the facts of the death Church Record * Representative of Funeral Parlor * Informant in the Certificate of Death

Local Civil Registrar’s Office Hospital Lying in Clinic Funeral Parlor Medico Legal Office PSA Outlet Law Office/Notary Public Law Office/Notary Public Church


PROCESSING TIME

PERSON RESPONSIBLE

1. Present the Death Certificate to City Health Office for review

1. Record and review of death certificate

None 10 minutes OIC-City Health Officer CHO




LCRO

3. Give information 3. Interview None 10 minutes Registration

[472]

on the affidavit of late registration and sign the document before the City Civil Registrar who will administer oath

Officer III LCRO

4. Payment of Burial Permit Fee / Transfer Permit Fee at the Treasurer’s Office

4. Receive payment


P 50.00 (Burial)

P 100.00 (Transfer)


Office


5. Receive Official Receipt and advice the client to go back after 10 days


LCRO

6. Go back to the LCRO after the 10 day posting period


6.1 Posting of documents


None 10 days


LCRO Registration

Officer III LCRO


LCRO




LCRO

TOTAL P50.00 / P100.00

10 days and 42 minutes

[473]

3. ISSUANCE OF CERTIFIED COPY OF CIVIL REGISTRY DOCUMENT

Registered civil registry documents such as birth, marriage and death certificate

may be secured at the Office of the City Civil Registrar






Request form One (1) valid ID If Representative: One (1) valid ID Authorization Letter/Special Power Authority (SPA)

Local Civil Registrar’s Office Client Representative Law Office/Notary Public


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Get the queuing number and fill out request form and present valid ID and Authorization Letter/Special Power of Attorney

1. Receive request form

1.1 Searching

of documents if registered


LCRO

Administrative Aide II

LCRO

Permanent Casual

LCRO

2. Payment of prescribed fees at the Treasurer’s Office

2. Receive payment


P 105.00 (Birth and Marriage

Certificate) P 65.00 (Death

Certificate)


Office

3. Present the Official Receipt (OR) to the LCRO and wait for the copy of the document requested



LCRO


LCRO

Permanent

[474]

3.1 Signing of documents

Casual

LCRO


LCRO


LCRO

4. Receive the copy of the document requested and sign the logbook as proof of release

4. Releasing of documents


LCRO


LCRO

Permanent Casual LCRO

TOTAL P105.00 /

P65.00 25 minutes

4. OUT-OF-TOWN REPORTING OF BIRTH

Out-of-Town reporting of birth occurs when the Certificate of Live Birth (COLB) is presented to the Civil Registrar of a city/municipality which is not the place of birth, not for registration but to be forwarded to the Civil Registrar of the city/municipality where the birth occurred and where it should be registered.


Classification Hihgly Technical




Out of Town Reporting of Birth 1. Execute an Affidavit declaring

therein the facts of birth and the reasons why said birth was not recorded in the civil register of the city/municipality where it occurred, attested by at least 2 witnesses

- - Law Office/Notary Public

[475]

2. Four (4) Copies of duly

accomplished Certificate of Live Birth (COLB) Mun. Form No. 102

3. Certificate of No Record from PSA 4. Baptismal Certificate 5. Marriage Certificate of

Parents/Registrant 6. Voter’s Registration 7. Affidavit of Out-of-Town Reporting of Birth 8. Personal Appearance *Representative Mother/Father

- - Local Civil Registrar’s Office, Hospital, Lying in

Clinic

- PSA Outlet Church

- Local Civil Registrar’s Office, PSA Outlet

COMELEC Office Law Office/Notary Public


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Contact the City/Municipal Civil Registrar for the fees needed

1. Give the contact number of the Civil Registrar of the city/ municipality where the child was born

None 5 minutes Administrative Aide IV LCRO




3. Fill out the Application Form

3. Interview None 15 minutes Administrative Aide IV LCRO

4. Go to the Notary Public/Law Office for notary of documents

4. Endorse the Applicant to the Notary Public/ Law Office


5. Submit the notarized documents to the LCRO



6. Go back to LCRO after the ten (10) day posting period

6. Posting of documents


None 10 days Administrative Aide IV LCRO


LCRO

[476]

7. Mail the Certificate of Live Birth (COLB) with supporting documents to the Civil Registrar of the city/municipality where the child was born

7. Releasing of Birth Certificate

7.1 Advice the applicant when to claim the registered document


TOTAL P0.00 10 days and

1 hour

5. APPLICATION OF MARRIAGE LICENSE (AML)

Application for Marriage License (AML) is an application in writing setting forth if each of the contracting party has the necessary qualifications to contract marriage and this writing is subscribed and sworn by the parties separately before the Local Civil Registrar who shall then issue the proper license.


Classification Hihgly Technical




1. Birth Certificate or Baptismal Certificate

2. Certificate of No Marriage (CENOMAR) to be secured at PSA

3. Barangay Clearance for Marriage Application

4. Barangay Certification for Tree Planting

5. Barangay I.D. 6. Residence Certificate (Cedula) 7. Copy of Death Certificate (if

widow/widower) 8. Court Decree for Annulled 9. For Foreigner

a. Legal Capacity to contract marriage to be secured at the

Local Civil Registrar’s Office, PSA Outlet/Church PSA Outlet Barangay Hall

Barangay Hall Barangay Hall Barangay Hall / Treasurer’s Office Local Civil Registrar’s Office, PSA Outlet Regional/Municipal Trial Court

Embassy in the Philippines

[477]

Embassy in the Philippines b. Certificate of No Marriage

(CENOMAR) to be secured at PSA c. Divorced Paper (if divorced) d. Valid Passport

10. Pre Marriage Orientation and Counseling (PMOC) Certificate of Compliance

11. Pre Marriage Orientation and Counseling (PMOC) Certificate of Marriage Counseling (18 to 24 years old)

12. Parental Consent (either father or mother) (18 to 20 years old)

13. Parental Advice (both parents) (21-24 years old)

14. Legal age (25 years old and above)

15. Present parents’ IDs for parental consent/advice

PSA Outlet

PMOC Office PMOC Office

Local Civil Registrar’s Office Local Civil Registrar’s Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Get the queuing number and submit all requirements needed (both parties) to the LCRO



LCRO

2. Payment of prescribed fees and secure the Marriage License at the Treasurer’s Office

2. Receive payment


P 500.00 (AML Fee) P 100.00 (PMOC

Fee) P 2.00 (Marriage

License Form)


Office

3. Fill out the Application for Marriage License (Municipal Form 90), parents must sign the parental consent/advice

3. Interview None 20 minutes Administrative Assistant II

LCRO

[478]

4. Present the PMOC Schedule Form to the PMOC Office for Pre Marriage Orientation and Counseling

4. Schedule of Pre Marriage Orientation and Counseling (PMOC)

None 5 minutes PMOC Secretariat

5. Go back to the LCRO after the ten (10) day posting period

5. Processing of Application for Marriage License

5.1 Posting of Application for ten (10) day posting period

5.2 Review and Signing of Application

None 10 days Administrative Assistant II

LCRO


LCRO


LCRO

6. Claim/receive the Application for Marriage License and sign the logbook as proof of release

6. Releasing of Marriage License


LCRO

TOTAL P 602.00 10 days and 45 minutes

6. REGISTRATION OF LEGAL INSTRUMENT

Legal Instrument is a sworn statement in the form of an Affidavit which affects the civil status of a person; this act is executed without an order from the court.





[479]


1. Certificate of Live Birth (COLB) 2. Affidavit of Admission of Paternity/

Acknowledgment 3. Affidavit to Use the Surname of the

Father (AUSF) 4. Certificate of Marriage (COM) 5. Affidavit of Legitimation executed by

both parents 6. Certificate of No Marriage

(CENOMAR) 7. Certificate of Death (In case of

death of mother or father) 8. Supplemental Affidavit of Minority of

Parents if the child was conceived and born outside of wedlock to minor parent/s

* Representative Authorization Letter/Special Power of Attorney (SPA) * Mother/Father * Personal Appearance

Local Civil Registrar’s Office, PSA Outlet Local Civil Registrar’s Office, Law Office/Notary Public Law Office/Notary Public

Local Civil Registrar’s Office, PSA Outlet Law Office/Notary Public PSA Outlet Local Civil Registrar’s Office, PSA Outlet

Law Office/Notary Public


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None 5 minutes Administrative Assistant IV

LCRO


2. Receive payment


P 100. 00 Payment

of Certified True

Copies depends on the

number of pages

(P 105.00 each


Office

3. Present the Official Receipt (OR) to the LCRO and wait for the copy of the registered document



None 15 minutes

5 minutes

Administrative Assistant IV


[480]


- The annotated COLB together with the requirements shall be submitted to the PSA, Legal Department, Quezon City for annotation



LCRO

TOTAL P 500.00

plus 40 minutes

7. REGISTRATION OF COURT DECREE

Court Decree/Order concerning the status of a person must be registered in the Office of the Civil Registrar where the court is functioning.






Entry of Judgement Certificate of Finality Court Decision Certificate of Registration Certificate of Authenticity *Petitioner *Representative Photocopy of valid ID Authorization Letter/Special Power of Attorney (SPA)

- Regional/Municipal Trial Court

- Regional/Municipal Trial Court - Regional/Municipal Trial Court - Local Civil Registrar’s Office - Local Civil Registrar’s Office

[481]


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None 5 minutes


LCRO


2. Receive payment


P 330.00 Annulment

P 300.00

Correction of Entry

P 100. 00 Adoption

Payment

of Certified True

Copies depends on the

number of pages

(P 105.00 each)


Office

3. Present the Official Receipt (OR) to the LCRO and wait for the copy of the registered document



None 15 minutes

5 minutes



LCRO

4. Receive/ Claim the copy of the registered document and sign the logbook as proof of release

The annotated

COLB together with the requirements shall be submitted to the



LCRO

[482]

PSA, Legal Department, Quezon City for annotation

TOTAL P 1,000.00

plus 40 minutes

8. REGISTRATION OF FOUNDLING

The finder or institution in custody of the child shall, within thirty (30) days register the Certificate of Foundling.






Duly accomplished Certificate of Foundling (OCRG Form No. 101)

Police Report Affidavit of Finder Certification from CSWD Barangay Certification CSWDO Staff

Local Civil Registrar’s Office PNP Office Law Office/Notary Public CSWD Office Barangay Hall


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Get the queuing number and submit the 3 copies of Certificate of Foundling (COF) and other requirements to the Office of the Local Civil Registrar


None 5 minutes Registration Officer I

LCRO

[483]

2. Wait for the certified copy of the registered document



None 15 minutes

5 minutes

Registration Officer I

LCRO


LCRO



None 2 minutes Registration Officer I

LCRO

TOTAL None 27 minutes

9. SUPPLEMENT OMITTED ENTRY IN THE CIVIL REGISTRY DOCUMENT

An additional report of birth, marriage and death file for the purpose of supplying information that was omitted at the time the birth/marriage/death was originally registered







FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Get the queuing number and submit all requirements needed to the Office of the Local Civil Registrar



LCRO

[484]


2. Receive payment


P 200.00

Payment of Five (5) Certified

True Copies

(P105.00 each)

P 525.00


Office

3. Present the Original Receipt (OR) to the LCRO and wait for the certified copy of the registered document



None 15 minutes

5 minutes


LCRO


LCRO

4. Receive/ Claim the copy of the registered document and sign the logbook as proof of release

The Supplemented certificate together with the requirements shall be submitted to the PSA Regional Office, Lipa City, Batangas or PSA Legal Department, Quezon City for annotation



LCRO


[485]

10. CHANGE OF FIRST NAME (CFN) IN THE CERTIFICATE OF LIVE BIRTH (COLB)

Republic Act No. 9048 has given authority to the City/Municipal Civil Registrar and Consul Registrar to decide petitions for Change of First Name (CFN) in the Certificate of Live Birth (COLB) subject to affirmation by the Civil Registrar General.






In case of Change of First Name, the Petition shall supported with the following in three (3) photocopies: a. 3 Copies of Petition (original) b. Authenticated PSA Birth Certificate to be corrected c. Baptismal Certificate and other documents issued by religious authorities d. School Record e. Any valid documents/IDs f. Certificate of Employment (if employed) g. Affidavit on non-employment h. Police clearance i. NBI Clearance j. Affidavit of Publication from the Publisher

Other documents * Notice of Posting* *Certificate of Posting*

* Out of Town Migrant Petition *

Local Civil Registrar’s Office PSA Outlet Church

School Employer Law Office/Notary Public PNP Office NBI Office Publication of General Circulation



FEES TO BE PAID

PROCESS ING TIME

PERSON RESPONSIBLE



None 5 minutes City Civil Registrar

LCRO

2. Payment of 2. Receive Filing Fee 13 minutes Available

[486]

prescribed fees at the Treasurer’s Office

payment


P 3,000.00 Processing

Fee P 500.00

Posting Fee P 150.00

Collector at the City Treasurer’s

Office


3. Get the Official Receipt


LCRO

4. Give Information

4. Interview None 10 minutes City Civil Registrar

LCRO

5. Sign petition before the City Civil Registrar who will administer oath

The Petition

together with the requirements shall be submitted to PSA Legal Department, Quezon City for affirmation after 15-20 days


5.1 Posting of filed petition for 10 days

5.2 Two (2) weeks publication for newspaper

5.3 Submission to PSA Quezon City Legal Department for affirmation

None 2 minutes

15-20 days


LCRO

6. Payment of prescribed fee at the Treasurer’s Office

6. Receive payment


Certificate of Finality P 200.00

13 minutes City Civil Registrar

LCRO

7. Claim/receive file copy and copy for PSA to secure SECPA document



LCRO

TOTAL P 3,850.00 20 days and 47 minutes

[487]

11. CORRECTION OF CLERICAL AND TYPOGRAPHICAL ERROR (BIRTH/MARRIAGE/DEATH)

Republic Act No. 9048 has given authority to the City/Municipal Civil Registrar and Consul Registrar to decide petitions for Correction of Clerical Error (CCE) in the Certificate of Live Birth (COLB), Certificate of Marriage (COM) and Certificate of Death (COD) subject to affirmation by the Civil Registrar General.






3 Copies of Petition (original)

3 Photocopies of Authenticated PSA Birth/Marriage/Death Certificate to be corrected

At least 3 public or private documents showing the correct entry/ies upon which the correction or change shall be made - Baptismal Certificate - School Record - Identification Cards - SSS Record - Other documents which are relevant and necessary for the approval of the petition

Other documents a. Notice of Posting b. Certificate of Posting

* Out of Town Migrant Petition *

Local Civil Registrar’s Office

PSA Outlet

Church School

SSS Office




PERSON RESPONSIBLE




LCRO

2. Payment of prescribed fees

2. Receive payment

Filing Fee P 1,000.00

13 minutes Available Collector at the

[488]

at the Treasurer’s Office


Processing Fee

P 500.00 Posting Fee

P 150.00





LCRO

4. Give Information


LCRO


The Petition





None 2 minutes

15-20 days


LCRO


6. Receive payment


Certificate of Finality

P 200.00


LCRO




LCRO

TOTAL P 1,850.00 20 days &

47 minutes

[489]

12. CORRECTION OF CLERICAL ERROR OF DAY AND MONTH AND THE SEX OF THE PERSON IN THE CERTIFICATE OF LIVE BIRTH (COLB)

Republic Act No. 10172 has given authority to the City/Municipal Civil Registrar and Consul Registrar to correct clerical or typographical error in the day and month in the date of birth; and sex of a person appearing in the Certificate of Live Birth (COLB) without need of a judicial order.






In case of correction of clerical entry of DAY and MONTH and the SEX of the person in the COLB, the Petition shall supported with the following in three (3) photocopies: a. 3 Copies of Petition (original) b. Authenticated PSA Birth Certificate to be corrected c. Baptismal Certificate and other documents issued by religious authorities d. School Record (earliest) e. Any valid documents/IDs f. Medical Certificate (Issued by Government Physician/Certificate of Authenticity by CCR) g. Certificate of Employment (if employed) h. Affidavit on non-employment i. Police clearance j. NBI Clearance k. Affidavit of Publication from the Publisher

- Other documents * Notice of Posting* *Certificate of Posting*

Local Civil Registrar’s Office PSA Outlet Church

School Client City Health Office, Local Civil Registrar’s Office

Employer

Law Office/Notary Public PNP Office NBI Office Publication of General Circulation




PERSON RESPONSIBLE

1. Get the queuing number and submit all requirements



LCRO

[490]

needed to the Office of the Local Civil Registrar


2. Receive payment


Filing Fee P 3,000.00 Processing

Fee P 500.00

Posting Fee P 150.00


Office




LCRO

4. Give Information


LCRO


The Petition




5.2 Two (2) weeks publication for newspaper


None 2 minutes 15-20 days


LCRO


6. Receive payment


Certificate of Finality

P 200.00





TOTAL P 1,850.00 20 days &

47 minutes

[491]

City Social Welfare & Development Office

External Services

[492]

5. APPLICATION & ISSUANCE OF SENIOR'S CITIZENS IDENTIFICATION CARD AND PURCHASE BOOKLET AND FREE CINEMA BOOKLET (SM)

Senior Citizen who are residents of Trece Martires City may apply for the issuance of Senior Citizen’s ID together with Purchase Booklet & Free Cinema Booklet (SM) to avail the benefits provided to them by law at the Office of Senior's Citizen's Affairs (OSCA).

Office or Division: Office of the Senior Citizen Affair (OSCA)



Who may avail: Senior Citizen (60 years old and above)


New Application:

Principal:

Duly Accomplished Form:

• Application Form (1 original)

• Details/information indicated in the form

OSCA Senior Citizen/Client

Birth Certificate/Marriage Contract (1 photocopy)

PSA/LCR

Latest 1x1 ID picture (colored – 2 copies) Photo Studio

Barangay Certificate/Marriage Contract (1 photocopy)

Barangay Hall/LCR/PSA

Barangay ID/voter’s ID or any valid Government issued ID’s (1 photocopy)

Barangay hall, COMELEC, SSS, GSIS, BIR, OFA, Pag-IBIG, Post Office

Representative:

Authorization letter signed by the client Duly Accomplished Application Form

• Application Form (1 original)

• Details/information to be indicated in the application form.

Person Represented (Senior Citizen) OSCA Person Represented (Senior Citizen)

Birth Certificate/Marriage Contract (1 photocopy)

LCR – Local Civil Registrar/PSA

Latest 1x1 ID picture (colored – 2 copies) Photo Studio

Government issued ID of the client being represented (bring original and 1 photocopy)

Barangay Hall, BIR, GSIS, SSS, Pag-IBIG, OFA

Government issued ID of the representative (bring original and 1 photocopy)

Barangay Hall, BIR, GSIS, SSS, Pag-IBIG, OFA

Application for Replacement of ID & Purchase Booklet

Principal:

Application of Loss Notary Public

Barangay/Police Blotter (1 original) Barangay Hall/PNP

Filled-up Application Form (1 original) Person represented/Senior

Latest 1x1 picture (colored – 2 copies) Photo Shop

[493]


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit duly accomplished application form together with complete requirements at OSCA Office

1. Accept & acknowledge receipt of complete documents

None 2 mins.

Francisca A. Ferrera

Manpower Development

Assistant Office of the

Senior Citizen Affair

2. Wait for the processing of Senior Citizen ID, Purchase Booklet, Cinema Booklet for signature of Local Chief Executive

2. Review/check documents

2.1 Prepare Identification Card & purchase booklet & free cinema booklet 2.2 Facilitate for the signature of Local Chief Executive and OSCA Head

None 3 mins.

1 day

1 day

Maria Victoria Traballo

OSCA Staff Office of the


Francisca A.

Ferrera Manpower

Development Assistant

Office of the Senior Citizen

Affair

Nena V. Lubigan OSCA Head Office of the


CMO Staff


Hon. Gemma

Buendia Lubigan City Mayor


3. Claim Senior Citizen ID, Purchase Booklet, Cinema Booklet at OSCA Office

3. Release the ID together with the Purchase Booklet & Free Movie (SM) Cinema

None None

5 mins. Francisca A. Ferrera

Manpower Development

Assistant Office of the

Senior Citizen

[494]

Booklet & signed in the logbook

Affair

TOTAL P0.00

2 days and 10 minutes

2. ISSUANCE OF CERTIFICATE OF INDIGENCY/SOCIAL CASE STUDY

REPORT & REFERRAL LETTER

The City Social Welfare & Development Office issues Certificate of Indigency, Social Case Study Report & Referral Letter which can be used for assistance such as Financial, Burial, Funeral, Cremation, Educational, Medical, Correction of Certificate of Live Birth & client requesting legal assistance from Public Attorney’s office.

Office or Division: City Social Welfare & Dev’t Office (CSWDO)



Who may avail: Individuals in crisis situation, indigent individuals, families/poor/marginalized & disadvantaged individuals


Barangay Certificate/Clearance and Barangay Certificate of Indigency (1 original)

Barangay Hall/Place of Residence

Referral Letter/Endorsement From the referring agency

Certificate of No Business (1 Original) City BLPO

Certificate of No Real Property (1 Original) City Assessor’s Office

Government issued Identification Card (bring original and 1 photocopy)

Certificate of Tax Exemption (1 original) BIR


Medical Abstract/Certificate for Medical Assistance (bring original for reference)

Hospital

Death Certificate (original or certified true copy) Funeral Contract ( 1 original) - For burial/funeral assistance

LCR/PSA Funeral Parlor


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Register in the client’s logbook at the receiving section/cubicle

1. Assist client in the registration

None

5 mins Ruffa Mae V. Dimaranan

Social Worker CSWDO

[495]

2. Present yourself for initial interview & assessment & submit requirements

2. Check & verify completeness of requirements & conduct the intake interview w/ the client

None 30 mins. Ruffa Mae V. Dimaranan

Social Worker CSWDO

3. Expect a home visit from CSWDO staff

3. Conduct home visit at the residence of the client 3.1 Prepare the assessment report

None 1 day

1 hour

Josefino S. Vasquez

Social Welfare Assistant I CSWDO

Ruffa Mae V. Dimaranan

Social Worker CSWDO

Lolita M. Dilig Social Welfare

Assistant CSWDO

4. Wait for the CSWDO to completely process your requested documents

4. Prepare Certificate of Indigency/Social Case Report/Referral Letter to be signed by the Head of CSWDO

NONE

10 mins.

Zarah Valerie M. Astilla

Social Welfare Officer IV CSWDO


Assistant CSWDO


Social Worker CSWDO

Nora N. Delos

Santos City Social

Welfare and Dev’t Officer

CSWDO

5. Claim the Certificate of Indigency/Social Case Study/Referral Letter

5. Issue/release the Certificate of Indigency/ SCSR/Referral Letter to the Client

None

.3 mins. Zarah Valerie M. Astilla

Social Welfare Officer IV CSWDO

[496]


Assistant CSWDO


Social Worker CSWDO

TOTAL

P0.00 1 day and 1 hour and 48

minutes

3. APPLICATION & ISSUANCE OF SOLO PARENT IDENTIFICATION CARD (ID)

The City Social Welfare and Development Office issues Solo Parent Identification Card (ID) to qualified residents of the City.

Office or Division: City Social Welfare and Development office



Who may avail:

A woman who gives birth as result of rape and other crimes against chastity even without a final conviction of the offender, provided that mother keeps and raises the child; Parent left solo or alone with the responsibility of parenthood due to the following circumstances:

• Due to death of spouse.

• Souse is detained or is serving sentence for a criminal conviction for at least one (1) year.

• Physical and/or mental incapacity of spouse as certified by a public medical practitioner.

• Legal separation or de facto separation from spouse at least one (1) year, as long as she/he is entrusted with custody of the children.

• Declaration of nullity or annulment of marriage as declared by a court or by a church as long as he/she is entrusted with the custody of the children.

Unmarried mother/father who has preferred to keep and rear his/her child/children instead of having others care for them or give them up to a welfare institution.

[497]

Any other persons who solely provides parental care and support to a child or children: and Any family members who assumes the responsibility of head of family as a result of the death, abandonment, disappearance or prolonged absence of the parents or solo parent.


Application Form for Solo Parent ID (1 original) CSWD Office

Barangay Certificate – certifying client’s residency for the last six (6) months and certifying that the applicant is a solo parent (1 original and 1 photo copy)

Barangay/Place of Residence

Birth Certificate of the minor children and solo parent (1 photocopy) Most recent 1x1 picture (colored – 2 copies)

Local Civil Registrar/PSA Photo shop/Center

Death Certificate (if the spouse is dead) (1 photocopy)

LCR/PSA

Certificate of Detention (if spouse is detained) (1 photocopy)

PNP/NBI

Court decision (if legally separated or annulled) (1 photocopy)

Office of the Clerk of the Court

Medical certificate or psychological evaluation (if the spouse is physically/mentally incapacitated) (1 photocopy)

Hospital/Accredited Psychiatric Center


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Register in the client’s logbook and filled-up/get application form

2. Assist client in registration and provide application form

None

5 mins.

Imelda V. Mendoza

CSWDO Staff CSWDO

2. Submit Requirements

2. Receive, check and verify the completeness of submitted requirements

2.1 Conduct

intake

interview

with the

client

None 30 mins.


Social Worker CSWDO

3. Expect home visit and

3. Conduct home visit and

None

1 day

Barangay Solo Parent Officer

[498]

interview from CSWDO staff/officer of Barangay Solo Parents Association for validation

interview

CSWDO Staff

CSWDO

4. Wait for the CSWDO to completely process your request

5. Prepares the assessment report

5.1 Attach the other documentary requirements in the prepared report if qualified prepare the ID

5.2 Prepare the

Solo Parent ID Card for signature of the City Mayor

None

30 mins.

3 mins.

1 day


Social Worker CSWDO

Imelda V. Mendoza

CSWDO Staff CSWDO

CMO Staff CMO

Hon. Gemma


CMO

5. Claim the Solo Parent ID Card from the Barangay Solo Parent President

Note: Solo Parent ID is replaceable every three (3) years but required to renew yearly to validate his/her solo parent status (every 1st month of the year)

5. Issue/release the Solo Parent ID card to the client

None

30 working days from filing

Barangay Solo Parent Officer

TOTAL P0.00

32 days and 1 hour and 8

minutes

[499]

4. GRANTING OF FINANCIAL ASSISTANCE/ASSISTANCE TO INDIVIDUALS IN CRISIS SITUATION (AICS)

The city government of Trece Martires provide assistance to individuals and/or families who are indigent, vulnerable, disadvantaged or are otherwise in crisis situation based on the assessment of Social Workers that will alleviate poverty and empower them for an improved quality of life.

• Medical Assistance – the assistance to help shoulder hospitalization expenses, cost of medicines and other medical treatment or processes and provision of assistance device. Other medical expenses such as professional fees may be covered.

• Burial/Funeral Assistance – the assistance to defray funeral and other related expenses in bringing the remains of the deceased to their provinces.

• Transportation Assistance – assistance for the purchase or payment of transportation ticket to enable them to return to their home province permanently, strandees due to typhoon, victims of illegal recruitment and victim of pick pocket

• Emergency Shelter Assistance – this is provided to client who are victims of natural or man-made disasters where houses are either partially or totally damaged, fire victims.

• Cash Assistance for other Support Services – an assistance in a form of outright cash provided to individuals and families in extremely circumstances.

• Educational Assistance – a form of assistance given to eligible students to help defray school expenses and/or cost of sending students/children to school such as school fees, supplies, projects, allowance and other related expenses.

Office or Division: City Social Welfare and Development office

Classification: Complex


Who may avail: All Treceños


MEDICAL ASSISTANCE

Personal Letter of Request for Medical Assistance Addressed to the Mayor. (1 original)

Document Owner

Barangay Clearance/Barangay Certificate and Indigency of the Client and Claimant (1 original)

Barangay Hall

Clinical Abstract/Medical Certificate with Signature and License Number of Attending Physician (issued within 3 months) (1 original or certified true copy)

Department of Health (DOH) Accredited Hospital Clinic

If confined – Statement of Account (SOA) for Hospital Bill (bring original and 1 photocopy) Out-Patient – Prescribed Medicines (bring original and photocopy with quotation) Laboratory request (for procedure and

Department of Health (DOH) Accredited Hospital Clinic

[500]

examination) (bring original and 1 photocopy with quotation) Treatment Protocol – amount of treatment (hemodialysis, chemotherapy, operation etc.) (bring original and 1 photocopy)

Physician/Doctor

Voter’s ID or Comelec Certification (bring original and 1 photocopy)

COMELEC

General Intake Sheet (CSWDO Form) and Certificate of Eligibility (1 original)

CSWDO

BURIAL ASSISTANCE

Barangay Clearance/Barangay Certificate and Barangay Indigency (1 original)

Barangay Hall

Death Certificate of the deceased person (1 original or certified true copy)

LCR/PSA

Original Copy of Funeral Contract Funeral Parlor

Voter’s ID/COMELEC Certification of both claimant and deceased person (bring original and 1 photocopy)

COMELEC

Senior Citizen and PWD ID (for those who avail funeral services at TMMP Funeral Services – FREE of charge) (bring original and 1 photocopy)

Document Owner

Personal Letter of Request for Burial/Funeral Assistance Addressed to the Mayor.

Document Owner

TRANSPORTAION ASSISTANCE

Barangay Clearance/Barangay Certificate and Barangay Indigency (1 original)

Barangay Hall where the bereaved family resides

Any Valid ID of the Client (much better if they have ID addressed to their province) (bring original and 1 photocopy)

Barangay Hall, SSS, COMELEC, PhilHealth, LTO

Police Blotter (victim of illegal recruitment, victims of pick pockets, strandees during typhoon (1 original)

PNP

General Intake Sheet (CSWDO Form) and Certificate of Eligibility (1 original)

CSWDO

Personal Letter of Request for Transportation Assistance Addressed to the Mayor.

Document Owner

EDUCATIONAL ASSISTANCE

Personal Letter of Request Addressed to the Mayor

Document Owner

Copy of Registration Form – for the current semester as proof they are enrolled (bring original and 1 photocopy) Certificate of Grades from the Previous Semester Duly Signed by the College Registrar with dry seal. ( 1 original)

School or DepEd

Barangay Clearance with dry seal (1 original) Certificate of Indigency (1 original)

Barangay Hall

[501]

Validated School ID (bring original and 1 photocopy)

School

General Intake Sheet/Educational Assistance Form (1 original)

CSWDO

CASH ASSISTANCE FOR OTHER SUPPORT SERVICES

Any Valid Identification Card (bring original and 1 photocopy)

Government ID Issued (SSS, GSIS, Pag-Ibig, LTO)

Barangay Certificate of Residency 1 original) Certificate of Indigency (1original) Certificate of the Client who is in need of Assistance (1 original)

Barangay Hall

Depending on the circumstance of the client: Passport, Travel Documents, Certification from OWWA or any proof of repatriation (repatriated or deprted OF’s) (bring original and 1 photocopy)

OFA/OWWA

Certification from the Social Worker or Case Manager for Rescued Clients (bring original and 1 photocopy)

Agency (Social Worker)/CSWDO

Police Blotter and Social Worker Certificate for Victims of Sexual Exploitation of Children and other Abuses (bring original and 1 photocopy)

PNP/CSWDO

Person Living with HIV (Medical Certificate) (bring original and 1 photocopy)

Hospital/Document Owner

Survivor – victims of violence against women and children (bring original and 1 photocopy)

PNP/CSWDO/Hospital

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Register in the logbook

2. Assist client in the registration

None 5 mins.

Imelda V. Medoza CSWDO Staff

CSWDO

Kaeila Patricia D. Costelo Admin.

Aide I CSWDO

2. Submit the requirements

2. Check & verify the completeness of requirements

None 5 mins.

Kaeila Patricia D. Costelo

Administrative Aide I

CSWDO

3. Present yourself for an intake interview and assessment threat

3. Conducts interview to the applicant/case analysis/counselling

None 50 mins Josefino Vasquez Social Welfare

Assistant I CSWDO

Kaeila Patricia D.

Costelo

[502]

Administrative Aide I

CSWDO


Social Worker CSWDO

4. Wait for the notification of the schedule release of cash assistance

4. Let the Local Chief Executive sign the letter for affirmation

1.1 Conduct

home visits/

collateral

interviews/so

cial case

study report

(as need

arises)

1.2 Prepare and attach outgoing slip to complete documents for signature and approval of CSWDO Head

1.3 Submit complete documents to City Mayor’s Office for approval and processing of documents of cash assistance

***Continuing process of the assistance at City Hall***

None 1 day

1 day

1 hour

1 day

City Mayor CMO


Social Worker CSWDO

Zarah Valerie M.

Astilla Social Welfare

Officer IV CSWDO


Admin. Aide I CSWDO

Nora N. Delos

Santos City Social Welfare And Dev’t Officer

CSWDO


Admin. Aide I CSWDO

CMO Staff

CMO Hon. Gemma


CMO

[503]

3. GRANTING OF BIRTHDAY CASH GIFT FOR SENIOR CITIZEN AND

SOLO PARENT

The City Government of Trece Martires City provides special perks for the Senior Citizens and Solo Parents during their birth month by giving Php 500.00 cash gifts as gesture of gratefulness.

Office or Division: OSCA and CSWDO



Who may avail: Registered Senior Citizen and Solo Parent


New Application: Principal:

1. Senior Citizen ID (1 photocopy)

2. Solo Parent ID (1 photocopy

2. Senior Citizen himself/herself 3. Solo Parent himself/herself

City Budget Office


City Treasurer’s

Office


5 mins.

5 mins

37 mins.

1 day

Budget Staff CBO

Accounting Staff CAO

Treasurer’s staff

CTO

Hon. Gemma Buendia Lubigan

City Mayor CMO

5. Claim the cash assistance

2. Release of Assistance (PAYOUT)

None

10 mins.

Ma. Roela H. Digdigan


Treasurer’s Staff

CTO

Total P0.00 4 days and 2 hours and 57

minutes

[504]


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

5. Submit photo copy of their identification (ID)

• Senior Citizen

• Solo Parent

2. Receive the photo copy of senior citizen and solo parent ID

None 3 mins.


OSCA Staff OSCA


Social Worker CSWDO

6. Wait for the notification of the schedule release of the birthday cash gift

2. Prepare master list/summary of senior citizen and solo parents according to their birth month 2.1 Prepare payroll every 15th of the month (birth month) for CSWDO Head approval and signature 2.2 Submit payroll to City Mayor’s Office for approval and signature of Local Chief Executive

None

None

None

5 days

5 days

1 day

Federation Officer

Maria Roela H. Digdigan



Social Worker CSWDO

Nora N. Delos

Santos City Social Welfare and Dev’t Officer




Social Worker CSWDO

[505]

***Continuing process of the

assistance at City Hall***

City Budget Office


City Treasurer’s

Office

None

None

None

5 mins.

5 mins

37 mins

Hon. Gemma Buendia Lubigan

City Mayor City Mayor’s office

Budget Staff

CBO

Accounting Staff CAO

Treasurer’s staff

CTO

1. Received the birthday cash gift

Release of Assistance (PAYOUT)

None

5 mins.


Treasurer’s Staff CTO

Total NONE

11 days and 55 miuntes

6. GRANTING SPECIAL BENEFITS – SOCIAL PENSION (MONTHLY ALLOWANCE) TO INDIGENT CITIZEN

The City Government of Trece Martires provides monthly stipend/allowance amounting to Five Hundred Pesos (Php 500.00) to augment the daily subsistence and] other medical needs of indigent senior citizen.

Office or Division: CSWDO-Office of the Senior Citizen Affair (OSCA)



Who may avail:

Indigent Senior Citizens qualified to receive Social Pension are these who are: 1. Frail, sickly or with disability. 2. Has no pension from SSS, GSIS, PVAO, AFPMBAI and other insurance companies. 3. No permanent income sources 4. No regular financial support from relatives to cover their basic needs


Identification Card (Id) of registered Senior Citizen (1 - photo copy)

Client/Senior Citizen

Social Pension Intake Sheet Form OSCA Office

[506]


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Register in the client’s logbook (application for Social Pension)

1. Assist the client/senior in the registration

None 3 mins.


OSCA Staff Office of the Senior

Citizen Affair

2. Submit senior citizen ID card and filled-up Social Pension Intake Sheet Form

2. Conduct the intake interview with the client

None 30 mins.



Citizen Affair



3. Expect a home visit and collateral interview from OSCA Staff, OSCA Head and Barangay President/ Officers

3. Conduct home visit and collateral interview

3.1 Prepares

the assessment report based on Intake Sheet Form

3.2 If qualified

based on

assessment,

filled up

Social

Pension

Intake Sheet

Form

signed/certifi

es by OSCA

Head,

Federation

President

and

CSWDO

None 1 day

30 mins.

Nena V. Lubigan OSCA Head

OSCA



Citizen Affair

Federation Officer Maria Roela H.

Digdigan Social Welfare

Assistant I CSWDO

Nora N. Delos


Nena V. Lubigan

OSCA Head OSCA

Federation Officer

[507]

4. Wait for the notification of the release of social pension which is based on the vacant slot available

4. Prepare/ process the payroll for signature and approval of CSWDO Head 4.1 Submit the

payroll to Local Chief Executive for approval and signature

***Continuing process of the assistance at City Hall***

City Budget Office

City Accounting

Office


None

None

None

None

None

5 days

1 day

5 mins.

5 mins

37 mins



Nora N. Delos


Maria Roela H.


Assistant I CSWDO

Hon. Gemma



Budget Staff CBO

Accounting Staff

CAO Treasurer’s staff

CTO

5. Received the social pension

Note: Monthly social pension of Php 500.00, released every quarter of the year

5. Release of Assistance (PAYOUT)

None

5 mins.



Citizen Affair Maria Roela H.


Assistant I CSWDO

Treasurer’s Staff

CTO

Total P0.00

7 days and 1 hour and 55

minutes

[508]

7. ISSUANCE OF PERSONS WITH DISABILITY IDENTIFICATION CARD AND BOOKLET

In compliance with the Republic Act 7277 (Magna Carta for Disabled Persons) is mandated to provide assistance to the persons with disabilities in the City of Trece Martires to maintain and regularly update the list of PWDs and issue individual PWD identification cards and purchase booklets; As per National Council on Disability Affairs Administrative Order 001 series of 2008 under V. Guidelines and procedure in the issuance of PWD ID effective April 23, 2008.

Office or Division CSWDO- Persons With Disability Affairs Office (PDAO)



Who may avail All persons with disability in the City of Trece Martires


New Applicants Duly filled up Application Form Three 1×1 ID photos with name and

signature at the back and one 2×2 ID pictures.

Barangay clearance Voer’s ID, or any valid government-

issued ID Latest medical certificate or clinical

abstract that confirms disability condition.

Renewal: Accomplished Application Form Previously issued PWD ID Barangay Clearance

Client & PDAO Client Respective Barangay Commission on Election Licensed private or government clinic, or hospital-based medical professional Client & PDAO Client Respective Barangays

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Log in the client’s logbook

1. Let the client sign in the logbook

None 5 mins

PDAO Staff/J.O

2. Submit requirements and fill up the application form

2. Check and verify requirements and ask the client to fill up the application form

None 5 mins

PDAO Staff/J.O

3. Submit the accomplished application

3. Receive/ assess

and evaluate

completeness of

requirements and

None 5 mins

Disability Affairs Officer IV

PDAO

https://www.moneymax.ph/government-services/articles/valid-ids-philippines

https://www.moneymax.ph/government-services/articles/valid-ids-philippines

[509]

form

approve the

application

4. Wait for notification

4. Upon approval of request, advise the client to wait for PDAO’s notification of release

None 1 minute Disability Affairs Officer IV

PDAO

4.1 Prepare the PWD Identification Card and the booklet.

None 9 mins

PDAO Staff/J.O

4.2 Endorse the PWD ID and booklet to the Local Chief Executive office

None 15 mins. Disability Affairs Officer IV

PDAO

4.3 Processing of documents at the City Mayor’s Office for signature

None 1 day CMO Staff & Local Chief Executive

CMO

4.4 Accomplish the PWD-RF using the Online Registration System: a) Log in to the DOH-PPWDRS and access the online registration. b) Enter accurately and completely the required PWD registration data

None 10 mins Disability Affairs Officer IV

PDAO

5. Receive the PWD ID with PWD Booklet

5. Release of PWD ID and booklet.

None 5 mins PDAO Staff/J.O

TOTAL P0.00 1 Day & 55

minutes

[510]

8. SUNONG DUNONG (PWD EDUCATIONAL ASSISTANCE)

As per CHAPTER 8. Other Privileges and Incentives SEC. 32. of RA 9244, Persons with disability shall be entitled to (h) Educational assistance to persons with disability, for them to pursue primary, secondary, tertiary, post tertiary, as well as vocational or technical education, In both public and private schools, through the provision of scholarships, grants, financial aids, subsidies and other incentives to qualified persons with disability, including support for books, learning materials, and uniform allowance to the extent feasible: provided, that persons with disability shall meet minimum admission requirements; thus city government implemented the program for the benefits of PWD.




Who may avail All Qualified and Registered Persons with Disability that are

residents in the City Of Trece Martires


Barangay clearance Certificate of Indigency School Certification with Dry Seal School Identification Card PWD Identification Card Personal Letter to Mayor and Governor Valid Id of Parents/Guardian

Respective Barangay Respective Barangay Respective school Client/school Client & Persons with Disability Affairs Office (PDAO) Client/Owner Client/Owner


PROCESSING TIME

PERSON RESPONSIBLE

1. Registration of client at the log book

1. Presentation of Log Book

None 5 mins. PDAO Staff/J.O

2. Submission of the requirements

2. Acceptance and checking of Requirements

None 5 mins PDAO Staff/J.O

3. Interview of the applicants

3. Assessment and interview of applicants


PDAO


4. Preparation of Payroll (PWD Birthday Cash Gift)

None 7 hours PDAO Staff/J.O

4.1 Endorsement to CSWDO for approval


PDAO

[511]

4.2 Endorsement to Budget Office for appropriation

None 10 mins City Social Welfare and Development

Officer CSWDO

4.3 Endorsement to Accounting Office

None 10 mins City Budget Officer CBO

4.4 Endorsement to the City Mayor’s office for LCE approval.

None 10 mins City Accountant CAO

4.5 Endorsement to City Treasure’s Office for release.

None 10 mins Local Chief Executive

CMO

5. Receive the Sunong Dunong Assistance

5. Payout None 10 mins Acting

CityTreasurer

CTO

TOTAL: P0.00

4 hrs & 15 mins Note:

Releasing of the PWD

Sunong Dunong is

once a year

(October)

9. PWD BIRTHDAY CASH GIFT

REPUBLIC ACT NO. 9442 AN ACT AMENDING REPUBLIC ACT NO. 7277, OTHERWISE KNOWN AS THE "MAGNA CARTA FOR DISABLED PERSONS, AND FOR OTHER PURPOSES" PWD Birthday Cash Gift as per approved Sanggunian Resolution No. 2019-322 PWD & Senior Citizen Birthday Cash Gift was implemented by the city government under auxiliary assistance. This is to pave the way to uplift the lives and to remember all PWD of this to city during their special day.

[512]


Classification SIMPLE


Who may avail All Qualified and Registered Persons with Disability that are residents in the City f Trece Martires


Photocopy of PWD Identification Card

Client/ Owner

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit photocopy of PWD ID

1. Receive and verify requirements



1.1 Prepare the Payroll for PWD Birthday Cash Gift


1.2 Endorse to the CSWDO for approval.


PDAO

1.3 Endorse to the Budget Office for appropriation.

None 10 mins. City Social Welfare and Development

Officer CSWDO

1.4 Endorse to the Accounting Office.

None 10 mins. City Budget Officer CBO

1.5 Endorse to the City Mayor’s office for LCE approval

None 10 mins. City Accountant CAO

1.6 Endorse to the City Treasurer’s Office for release

None 10 mins. Local Chief Executive

CMO

3. Receive the Birthday Cash Gift

3. Payout (Clients receive the

Birthday Cash Gift)

None 5 mins. Acting

CityTreasurer

CTO

TOTAL

4 hrs Note:

Releasing of the PWD Bday Cash Gift is every end of the

month

[513]

10. PWD SOCIAL PENSION

In compliance REPUBLIC ACT NO. 9442 AN ACT AMENDING REPUBLIC ACT NO. 7277, OTHERWISE KNOWN AS THE "MAGNA CARTA FOR DISABLED PERSONS, AND FOR OTHER PURPOSES" PWD SOCIAL PENSION program aims to uplift the living conditions of all qualified PWDs. This serves as an assistance for their medical maintenance, foods and other needs of the indigent PWD of this city.

Office or Division

CSWDO- Persons With Disability Affairs Office (PDAO)


Type of Transaction


Who may avail All Qualified and Registered Persons with Disability that are residents in the City Of Trece Martires


PWD Identification Card Barangay Clearance Certificate of Indigency

Client/Owner Respective Barangay


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the photocopy of ID and Certificate of Indigency

1. Receive and check the completeness of requirements



2. Assess and evaluate the economic conditions of PWD applicants. If approved, advise the client to wait for notification of release


PDAO

2.1 Prepare the Payroll (PWD Birthday Cash Gift)


2.2 Endorse to the CSWDO for approval.


PDAO

[514]

2.3 Endorse to the Budget Office for appropriation.

None 10 mins. City Social Welfare and Development

Officer CSWDO

2.4 Endorse to the Accounting Office.

None 10 mins. City Budget Officer CBO

2.5 Endorse to the City Mayor’s office for LCE approval.

None 10 mins. City Accountant CAO

2.6 Endorse to the City Treeasure’s Office for release.

None 10 mins. Local Chief Executive

CMO

3. Receive the Social Pension

3. Payout (Release of the Social Pension )

None 10 mins. Acting

CityTreasurer

CTO

TOTAL

4 hrs and 3 mins

Note:

Releasing of the PWD

Social Pension is

every quarter of the year

[515]

City Health Office

External Services

[516]

1. OUT PATIENTS CONSULTATION

Management of common illnesses specially the preventable diseases.

Office or Division:

City Health Office




Who may avail: Bonafide Resident of the City


1. Referral from Barangay Health Station

2. PhilHealth I.D. 3. Laboratory Results

Barangay Health Station PhilHealth Office Choice of Clinic

CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Go to record section. Present the referral form barangay Health Station, PhilHealth I.D and Laboratory results (if available)

1. Asked for the patient’s information 1.1 for old patient,

interview the patient for records update

1.2 for new patient,

interview the patient & encode the information to the Wireless Access for Health (WAH) system

1.3 Take vital

signs

None 1 min

1 min

3 mins

2 mins

Nursing Attendant

Nursing

Attendant

Nursing Attendant

Nursing Attendant

2. Proceed to Out-patient department for assessment

2. Assessment done by Nurse on duty 2.1 if mild cases: 2.1.1 physical

examination 2.1.2 provide

health teaching 2.1.3 Prescribe

necessary medicine

2.2 If complicated/

None 3 mins

10 mins

3 mins

1 min

1 min

Nurse on duty

Nurse on duty

Nurse on duty

Nurse on duty

Nurse on duty

[517]

severe cases refer to the Doctor: 2.2.1 physical

examination 2.2.2 provide

health teaching 2.2.3 Prescribe necessary medicine

2.3 Schedule for follow-up. And instruct the patient to proceed to pharmacy

10 mins

3 mins

1 min

2 mins

Doctor

Doctor

Doctor

Doctor

3. Proceed to Pharmacy, present the prescription

3. Check the name of the patient in the WAH system. Dispense the prescribe medicine if available and end consult the patient.

None 2 mins

Pharmacist


2. EXPANDED PROGRAM ON IMMUNIZATION

Access to routinely recommended infant/ childhood vaccines. Vaccine preventable diseases were initially included in National Immunization Program (NIP): Tuberculosis, Diptheria, Tetanus, Pertusis, Hepatitis B, haemophilus Influenzae type B, Polio, Pneumococcal infections, measles, mumps, and rubela.

Office or Division:

City Health Office






1. Under five immunization card/ record (xerox)

Barangay Health Station

[518]

CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to record section

1. Secure patient’s record 1.1 For new client

1.1.1 Secure consent form 1.1.2 Take vital signs 1.1.3 Secure early childhood care and development Card 1.1.4 Refer to Nurse/ midwife

1.2 For old client 1.2.1 Retrieve patients record 1.2.2 Take vital signs 1.2.3 Update patient’s record (ECCDC) 1.2.4 Refer to Nurse/ Midwife

None 2 mins

2 mins

5 mins.

3 mins

1 min

2 mins

5 mins

2 mins

1 min

BHW

2. Proceed to Nurse’s/ Midwifes section.

2. Administration of vaccines

2.1 Assess client to evaluate health status 2.2 Look at the child ECCDC to find out what immunization he/she is eligible and inform guardian 2.3 Give information about potential common reaction of the vaccine 2.4 Give health teaching & instruction 2.5 Position the child and guardian 2.6 Administer vaccine/s to child

2 mins

2 mins

2 mins

6 mins

1 min

3 mins

2 mins

Nurse/ Midwife

[519]

2.7 Update immunization (ECCDC) record of a child.

3. Proceed to recovery area

3. Monitor client for potential adverse event

30 mins

Nurse/ Midwife

4. Proceed to pharmacy/ Nurse’s or Midwifes on Section

4. Give paracetamol if available and enter it to the dispensary logbook.

5 mins Nurse/ Midwife

TOTAL: 1 hour & 4 mins.

3. MATERNAL CARE PROGRAM: PRE – NATAL CHECK-UP

Pregnant mothers need to have at least four (4) check-ups during pregnancy.

Office or Division:

City Health Office



G2C- City Government to Citizen

Who may avail:

Bonafide Resident of the City


1. Laboratory Results (Original) 2. PhilHealth card (original) 3. Home based mother Record

(HBMR)

Choice of Clinic PhilHealth Office Barangay Health Station

CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Go to the record section

1. Secure patient’s record 1.1 For new client 1.1.1 Secure

consent form 1.1.2 Take vital

signs

None

5 mins

3 mins

10 mins

Nursing Attendant

Nursing Attendant

Nursing Attendant

[520]

1.1.3 Secure HBMR (if none) and individual treatment record with OB history, Medical History, chief complaint and encode to Wireless Access for Health (WAH) 1.1.4 Refer to midwife on duty

1.2 for old patient

1.2.1 Update patients record from wireless access for health (WAH)

1.2.2 Take vital signs 1.2.3 Refer to midwife on duty

1 min

3 mins

3 mins

1 min

Nursing Attendant

Nursing Attendant

Nursing Attendant

Nursing Attendant

2. Proceed to treatment room

2. Assessment of pregnant client by midwife on duty

2.1 Physical examination (Leopold’s Manuever, internal examination, etc.)

2.2 Secure birth plan/ emergency plan 2.3 Give health teachings about exclusive breastfeeding, newborn screening, newborn care and family planning

None

10 mins

3 mins

15 mins

Midwife

Midwife

Midwife

[521]

2.4 Administer Tetanus Toxoid

2.5 Assess clients health status

2.5.1 if high risk, refer to doctor

2.5.1.1 Assess for pregnancy related issues and inform client

2.5.1.2 Provide health teachings

2.5.1.3 Refer to Obgyne/ hospital

2.5.2 If adolescent (10-19 y/o) refer to adolescent focal person

5 mins

2 mins

3 mins

2 mins

2 mins

2 mins

Midwife

Midwife

Doctor

Doctor

Doctor

Doctor

3. Go to teen’s Kiosk

3. Adolescent focal person will provide psychosocial counselling to the pregnant client and refer to dentist after

None 30 mins

Adolescent focal person

4. Proceed to dental Clinic for check up

4. Dentist will provide oral examinations to pregnant teens, after that the dentist will instruct the patient to go to pharmacy

None 5 mins

Dentist

5. Proceed to pharmacy

5. Pharmacy staff will dispense the prescribe medicines thru system WAH if available

None 2 mins. Pharmacy Staff

TOTAL: P0.00 1 hour & 47

mins

[522]

4. MATERNAL CARE PROGRAM: NATAL AND PRE – NATAL SPONTANEOUS DELIVERY

Pregnant mothers need to have at least four (4) check-ups during pregnancy.

Office / Division:

City Health Office




Who may avail:

Bonafide Resident of the City


1. Updated PhilHealth Membership 2. Laboratory results (original) 3. Ultrasound (original)

PHILHEALTH OFFICE Choice of Clinic Choice of Clinic

CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Go to Trece Martires City Health Office Birthing Home 2. Proceed to consultation room

1. Secure patients Record 1.1 Assessment of high risk / low risk patient. Instruct the patient to go to consultation room 2. If high-risk give referral form and refer to MOA hospital 2.1 if patient is low risk take vital signs, fetal heartbeat, fundic height & physical exam 2.2 Do internal examination, check the bag of water and presentation of the baby 2.3 If the patient is 4 cm 2.3.1 Admit the patient and secure consent form 2.4 Fill up all necessary form

None 5 mins

5 mins

5 mins

10 mins

10 mins

3 mins

15 mins

Nursing Attendant

Midwife

Midwife

Midwife

Midwife

Midwife

Midwife

[523]

3. Proceed to delivery room

2.5 Do Parthograph every 1 hour and monitor the vital signs 2.6 Do internal examination every 1 hour and monitor the progress of labor 2.7 If the patient is fully dilated, transfer the patient to delivery room 3. Patient is given birth Baby 3.1 Record time of delivery and sex of the baby 3.2 Administer Vitamin K, Hepa B, BCG and eye prophylaxis ointment 3.3 Do Anthropometric measurement 3.4 Kept the baby secure and warm Mother 3.5 Give 1 ampule of oxytocin IM after the expulsion of the placenta 3.6 Inspect for the laceration 3.7 Patient with laceration should be undergo suturing for 1st & 2nd degree. (3rd degree, refer to hospital) 3.8 Monitor vital sign and watch for

1 hour

4 hours

1 hour

1 min

15 mins

30 mins

1 hour

2 hours

5 mins

30 mins

1 hour

Midwife

Midwife

Midwife

Midwife

Nursing Attendant

Midiwfe

Nursing Attendant

Midwife

Midwife

Midwife

Midwife

[524]

profuse vaginal bleeding 3.9 If with profuse vaginal bleeding refer to MOA hospital immediately 3.10 Transfer to ward for monitoring and give medicine if needed 3.11 Health teaching to encourage mother to breastfeed 3.12 Fill up all necessary form (maternal & child chart, PhilHealth & Birth Certificate) Mother 3.13 Check the vital sign before discharge 3.14 Advise the mother for post partum check up at barangay health station Child 3.15 Perform Newborn screening 3.16 Refer the patient to RS Punzalan Clinic for the newborn hearing test 3.17 Patient is about to discharge

2 mins

19 hours

2 mins

1 hour

5 mins

2 mins

30 mins

1 min

1 min

Midwife

Midwife

Midwife

Midwife

Nursing Attendant

Nursing Attendant

Midwife

Midwife

Midwife

TOTAL: P0.00 32 hours & 57 mins

[525]

5. FAMILY PLANNING PROGRAM

Help couples & individuals to achieve the desired family size within the context of responsible parenthood.

Office / Division: City Health Office






1. Patient’s Record Barangay Health Station

CLIENTS STEPS AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Go to midwife for data gathering, recording and interview. 2. Go to the Family Planning room 3. Fill-up the

1. Patient’s record retrieval in the system (WAH) ,instruct the patient to proceed to the family planning room 2. Health teaching of advantages & dis advantages of the different family planning methods. 2.1 Assessment & physical examination of the doctor. 2.2 Patient is advised about the methods applicable to them. 2.3 Give prescription and well explain to patient

3. Guide them in

None

3 mins.

15 mins.

3 mins.

3 mins.

3 mins.

3 mins

Midwife

Midwife

Doctor

Doctor

Doctor

Midwife

[526]

family planning form

filling up family planning form 3.1 Administering

of the chosen method and giving further home instruction

3 mins.

Midwife

TOTAL: 0.00 33 mins.

6. DENTAL SERVICES

Provides Curative Treatment (extraction of tooth to patients of all ages) and Preventive Treatment (Application of fluoride, tooth brushing and oral education to Day Care Pupils/School children; Oral Examination, Health Education to Pregnant Mothers and Gum treatment and treatment to any Dental problem







1. Official receipt (original) City Treasurer’s Office

CLIENTS STEPS AGENCY ACTION FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Go to Dental Clinic for consultation 2. Present yourself to the dentist for assessment

1. Fills up Individual treatment record form for patients/take vital signs and encode in the system (WAH) 2. Dental assessment 2.1 Check up the tooth 2.2 Preparation of the needed instruments A. Tooth Extraction:

None

5 mins

3 mins

5 mins.

Dental Aide

Dentist

Dental Aide

[527]

3. Go to pharmacy & present the prescription 4. Pay at the City Treasurer’s Office 5.Present the Official and receive the Dental Certificate

2.3 Administration of Anesthesia 2.4 Actual tooth extraction 2.5 Prescription of medicine 2.6 Home Instruction 2.7 Refer to Pharmacy 3. Check the prescription, check in the system (WAH). Dispense the medicine thru system. 4. If the patient needs dental certificate, issues order of payment and refer to City Treasurer’s Office 5. Issuance of Dental Certificate

P100.00

5 mins.

15 mins

1 min

5 mins

1 min

2 mins.

1 min

7 min

Dentist

Pharmacy Staff

Dentist

Collector Dentist


1. Go to Dental Clinic for consultation 2. Present yourself to dentist for assessment 3. Go to pharmacy & present the

1. Fills up Individual treatment record form for patients/take vital signs 2. Dental assessment 2.1 Check up of Gum abcess. 2.2 Prescription of medicine 2.3 Home Instruction 2.4 Refer to Pharmacy 3. Check the prescription, check in

5 mins

5 mins

1 min

5 mins

1 min

2 mins

Dental Aide

Dentist

Pharmacy Staff

[528]

prescription 4. Pay at the City Treasurer’s Office 5.Present the Official Receipt and receive the Dental Certificate

the system (WAH) for the dispense of medicine 4. If the patient need dental certificate, issues order of payment and refer to City Treasurer’s Office 5. Issuance of Dental Certificate

P100.00

1 min

7 mins

Dentist

Collector Dentist


1. The teacher in charge should prepare her student for dental services

1. Fills up School forms 1.1 Oral check up 1.2 Application of Fluoride 1.3 Oral Education 1.4 Actual toothbrushing

None 5 mins

5 mins 5 mins

1 hour

30 mins

Dental Aide

Dentist

TOTAL: 0.00 1 hour & 45

mins.

1. Pregnant mothers go to City Health Office for Dental check up 2. Go to pharmacy, present the prescription

1. Fills up pre natal book HBMR, encode in system (WAH) 1.1 Oral check up 1.2 Oral Education 1.3 Prescription of Vitamins, refer to Pharmacy 2. Check the prescription, dispense the medicine thru the system.

5 mins

3 mins

5 mins 1 min

2 mins

Dental Aide

Dentist

Pharmacy Staff


[529]

7. TUBERCULOSIS PROGRAM: TUBERCULOSIS IN ADULT

Identification & treatment of TB in Adult. Patient from Out-patient department or

from barangay health station with symptoms should referred to TB-DOTS facility for further examination and evaluation.







1. X-ray result, Genexpert result-if from other facility (original) 2. Barangay. Clearance 3. Referral

Any health facility (patient choice) Barangay Hall Barangay health station or from other health facility (private/public)


PROCESSING TIME

PERSON RESPONSIBLE

1. Patient go to TB - DOTS facility with positive X-ray result

1. Make an individual treatment record (gather patients data) 1.1. Assess patient

1.2 If the patient has already positive x-ray result advice patient to comeback for genexpert (sputum exam)

Note: Schedule of genexpert is tuesday and thursdsy from 8:00 to 10:00 am At 10:00 am all sputum specimen collected will be pick up by the strider to GEAMH PMDT for examination

None

5 mins

5 mins 1 min

Nursing Attendant

Nurse Nurse

Strider

[530]

2. Proceed to laboratory

1.3. Advice patient to come back for the result. If the specimen is collected on tuesday the result will be relesase by thursday,

if the specimen is collected on Thursday the result will be release by Tuesday

1.4 If the result of genexpert is positive schedule the patient for treatment on the following day

1.4.1 Make an individual treatment record 1.4.2 Give health teachings and instruct patient for medication 1.4.3 Counsel patient for HIV Testing Note: TB patients 15 y/o > are recommended for HIV testing but not voluntary (patient choice) 1.4.4 Those who are willing should be advised to undergo laboratory at Laboratory room

2. Procedure done 3. Read and assess

2 days

5 days

1 day

2 mins

10 mins

10 mins

1 min

20 mins

1 min

PMDT

MEDTECH.

PMDT MEDTECH.

Nursing Attendant

Nursing Attendant

Nurse / Nursing Attendant

Nurse

Nursing Attendant


Nurse / Nursing

[531]

3. Comeback to TB – DOTS facility with the result of HIV test

the result 3.1 If with reactive result, patient patient will be re counselled and refer to GEAMH treatment hub for evaluation and treatment 3.2 If the patient has negative x-ray and genexpert result ask patient to retrieve patient plate for evaluation of pulmonologist (x-ray will be brought to GEAMH by a strider) 3.3 Before treatment advice to comeback at 1:30 pm onwards. 3.3.1 Make an individual treatment record 3.3.2 Give health teachings and instruct patient for medication 3.3.3 Counsel patient for HIV Testing Note: TB patients 15 y/o > are recommended for HIV testing but not voluntary (patient choice)

15 mins

5 days

1 min

2 mins

10 mins

10 mins

Attendant Nurse / Nursing

Attendant

GEAMH Pulmonologist

Nursing Attendant

Nursing Attendant



TOTAL: 13 days,1 hour & 18 minutes

[532]

1. Patients go to TB-DOTS facility with signs and symptoms of TB but no X-ray and genexpert result 2. Patient comeback to TB-DOTS for the result and proceed payment to Treasurer’s Office 3. Proceed payment at the City Treasurer’s Office 4. Present the receipt at the CHO then proceed to X-Ray Room

1. Assess patient Refer to Doctor if necessary for consultation

1.1 Doctor’s consultation 1.2 Request for Genexpert 1.3 Advice patient to comeback for the result. If the specimen is collected on Tuesday the result will be relesase by Thursday, if the specimen is collected on Thursday the result will be release by Tuesday

2. If the patient has positive genexpert result, schedule for treatment on the following day 2.1 if the patient

has negative genexpert result request for x-ray. Give order of payment

3. Issue order of

payment for X-

ray Lab.

4. Procedure done, advise to comeback after a day for the result

P180.00

2 mins

5 mins

2 days

5 days

1 day

2 mins

13 minutes

1 day

Nurse

Doctor

PMDT MEDTECH.

PMDT MEDTECH.

Nurse

Nursing Attendant

Collector

CTO

Rad Tech.

[533]

5. Comeback to get the result and proceed to TB-DOTS 6. Patient comeback for the treatment

5. If the patient is with positive x-ray result, x-ray plate will be send to pulmonologist for evaluation 6. if for treatment Make an individual treatment record 6.1 Give health teachings and instruct patient for medication 6.2 If negative genexpert and negative x-ray result but still with symptoms adivise patient to consult a doctor and give referral (Choice of doctor)

5 days

2 mins

10 mins

3 mins

GEAMH Pulmonologist

Nursing Attendant

Nurse

Nurse

TOTAL 180.00 14 days & 37

minutes

1. TB patient for sputum follow-up 2. Proceed to Induction area

1. Weigh patient 1.1 Instruct the

patient on how to collect sputum specimen

2. collect the sputum specimen and bring to the laboratory

2.2 Smearing and staining of specimen

1 min 3 mins

2 mins

2 mins/ slide

Nursing Attendant

Nursing Attendant

Med Tech


1. Patients requesting for medical certificate 2. Proceed to sanitation office for the processing

1. Prepare records and patients data. Instruct to go to Sanitation office 2. Give order of payment and instruct the patient to go to

2 mins

5 mins

Nurse

Sanitation Inspector

[534]

of med cert 3. Proceed to city treasurers office for payment 4. Go back to Sanitation office and present the official receipt

CityTreasurer’s Office and processing of medical certificate 3. Collection of fees 4. Issuance of medical certificate

P180.00

6 mins

1 min

Collector



8. TUBERCULOSIS PROGRAM: TUBERCULOSIS IN CHILDREN

Identification & treatment of TB in Children ages 1-14 years old.







1. Patient’s Record 2. Referral form

TB DOTS Office Barnagay health station


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to the nurse TB coordinator 2. Patient go to the Doctor 3. Patient go back

1. Assess patient and make an individual treatment record

1.1 Refer to Doctor if necessary

2. Doctors consultation 3. Carry out

2 mins.

1 min

5 mins

15 mins.

Nursing Attendant/ Nurse

Nursing Attendant

Doctor

Nurse

[535]

to Nurse at TB-DOTS 4. Payment of fees 5. Proceed to X-ray room 6. After getting the result. Patient will go back to the TB-DOTS

doctors order, if for Chest x-ray advice patient to go to City treasurers office for payment Note: 4Ps and indigent patient are free 5. X-ray procedure done, advice the patient to comeback on the next day for the result 6. If positive result give medicine and instruct mother in giving medication 6.1 If the chest x-ray is negative request for PPD

P180.00

13 mins

1 day

5 mins.

1 min

Collector, City Treasurer’s Office

Rad Tech

Nurse

Nurse

TOTAL P180.00 1 day & 42

mins.

1. Patient comeback for PPD 2. Patient comeback for the result

1. Tuberculine skin test done

1.1 Advice the patient to come back after 72 hours for reading

2. Read the Tuberculine skin test 2.1 If the

result is negative advice mother to give multivitamins for her child

2 mins

3 days

1 min

2 mins

Nurse/ Nursing Attendant

Nurse

Nurse/ Nursing Attendant

Nurse

[536]

2.2 If positive

result give medicine and instruct mother in giving medication and monthly check-up until the child is cured

5 mins

Nurse

TOTAL: P0.00 3 days & 10

mins

9. ISSUANCE OF SANITARY PERMIT

Monitoring the sanitation of the establishments.

Office or Division: City Health Office



G2B – Government to Business

Who may avail: Business Establishment owners


1. Official receipt (original) 2. Previous Sanitary permit (original)

City Treasurer’s Office Sanitation Environmental Office


PROCESSING TIME

PERSON RESPONSIBLE

1.Go to Sanitation Office and present the application for business permit.

1. Check for the completion of application for business permit 1.1 Give Order of payment,refer to city treasurer’s office and instruct the client to return with the lab and x-ray results 2. Check the order

2 mins

2 mins

12 mins



Collector

[537]

2. Payment of fees at city treasusrers office 3. Go to the laboratory and x-ray department for the procedure 4. Go back to the Sanitation department with the results 5. Client will receive the Sanitary permit.

of payment/collect the fees 3. Check the Official receipt and proceed to the procedure 4. The doctor will read and evaluate the laboratory and x-ray results . 4.1 If normal, the sanitary inspector will prepare the Sanitary permit to be sign by the OIC- City Health Office 4.2 The sanitary inspector will release the Sanitary permit. 5. The sanitary inspector will give instruction to proceed to the License Department.

1. CHEST X-RAY – P180.00

2. Urinalysis – P40.00

3. Fecalysis – P45.00 4. Hepa B – P150.00

5. Med. Cert. –

P180.00 6. Hepa A – P300.00 7. WIDAL

test – P250.00 8. CBC – P90.00

1 day

5 mins

5 mins

2 mins

2 mins

Med. Tech / Rad. Tech.

Physician




TOTAL:

1. CHEST X-RAY – P180.00 2. Urinalysis – P40.00 3. Fecalysis – P45.00 4. Hepa B – P150.00 5. Med. Cert. – P180.00 6. Hepa A – P300.00 7. WIDAL test – P250.00 8. CBC – P90.00

1 day & 30 mins

[538]

10. ISSUANCE OF TRANSFER OF CADAVER AND/ OR OPEN THE NICHE

Office or Division:

City Health Office

Classification: SIMPLE


G2C – Government to Citizen



1. Official Receipt of Transfer of Cadaver (original) 2. Death certificate of the deceased and the death Certificate of the Dead (original)

City Treasurer’s Office Sanitation Environmental Office

CLIENTS STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Go to Sanitation Department for interview. 2. Payment of fees at City Treasurers office 3. Go back to the Sanitation department with the official receipt

1. Ask for some information on the client 1.2. Give Order of payment 3. Check the official receipt and prepare the certificate of transfer/open the niche 3.1 Issuance of certificate signed by the Doctor

Certificate - 100.00

2 mins.

1 min.

5 mins

10 mins.

2 mins.



Collector



TOTAL: P100.00 20 mins.

[539]

11. MEDICAL CERTIFICATE AND HEALTH CARD

Issuance of Health Certificate, Medical/Dental Certificate, Medico-Legal Certificate & Health Card, necessary for employment, sick leave and Medico- Legal cases.

Office or Division:

City Health Office



G2C – Government to Citizen, G2B – Government to Business



1. Pink card from Social Hygiene Clinic for GRO’s

Sanitation Environmental Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

For Medical Ceritificate:

1. Go to Sanitation Inspector for interview

1. Ask for some information on the client. Give order of payment

3 mins.


2. Payment of fees

2. Check the order of payment/collect the fees

Certificate - 180.00

6 mins.

Collector

3.Present the official receipt

3. Check the official receipt and prepare the medical certificate with the diagnosis of the doctor 3.1 Issuance of medical certificate

3 mins.

2 mins.



TOTAL: P180.00 14 mins

For health card: 1. Go to Sanitation Office for interview

1. Ask for some information regarding on their field of work

1. CHEST X-RAY – P180.00 2. Urinalysis –

2 mins


[540]

2. Payment of fees 3. Go to the laboratory and x-ray department for the procedure 4. Go back to the Sanitation department with the results

1.1 Give list of requirements and order of payment 2. Check the order of payment/collect the fees 3. Check the Official receipt and proceed to the procedure 4. The doctor will read and evaluate the laboratory and x-ray results . 4.1 If normal, the Eastland will prepare the Health card to be sign by the Doctor 4.2 The sanitary inspector will release the Health Card.

P40.00 3. Fecalysis – P45.00 4. Hepa B – P150.00 5. Med. Cert. – P180.00 6. Hepa A – P300.00 7. WIDAL test – P250.00 8. CBC – P90.00 9. Food Handling Certificate – P50.00

2 mins

12 mins

1 day

5 mins

3 mins

2 mins


Collector

Med. Tech.

Physician

Eastland (private)


TOTAL:

As per Tax Ordinance

No. 2011-01 also known

as “The 2012 Revenue

Code of Trece Martires City”

1 day & 26 mins.

[541]

12. ISSUANCE OF DEATH CERTIFICATE

Review and give cause of death for the death certificate.

Office or Division:

City Health Office




Who may avail: Bonafide Resident of Trece Martires City


1. Medical / Clinical Abstract From Hospital


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Go to the Sanitation Office for the Interview 2. Present the clinical/ medical abstract

1. Ask for some information to the relatives. Ask for the medical / clinical abstract 2. Check the documents given by the relatives and refer to Physician for reviewed/ cause of death 2.1 Reviewed by the Physician/ give cause of death 2.2 Encode and Print Death Certificate 2.3 Return to the Physician for signature 2.4 Give Death Cert. to the relatives and give them instruction to proceed to registrar

None

3 mins.

3 mins.

3 mins.

2 mins.

1 min.

2 mins



Physician


Physician


TOTAL: P0.00 14 mins.

[542]

13. FOOD HANDLING SEMINAR

To ensure the safety and proper handling of foods in every establishment. The sanitary inspector will explain to the client that they need to attend in food handling seminar for their certificate as a requirement of their health card.




Who may avail: Business owners


Official Receipt from the City Treasurer’s Office


CLIENTS STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Present the official receipt

1. Collect the Official Receipt and give instruction in taking exam.

Certificate – P50.00

5 mins.

CHO Assigned Staff

2. Prepare for the Pre test 3. Proceed watching video of food handling

4. Prepare for the post test

5. Discussion

2. Give the Pre-test 3. Prepare the video viewing

4. Give the Post-test

5. Give some tips in proper handling and preparing of foods 6. Signing of Food handling certificate 7. Issuance of Food handling certificate to those who pass the exam.

10 mins.

30 mins.

10 mins

10 mins.

3 min.

1 min

CHO Assigned Staff

CHO Assigned Staff

CHO Assigned Staff

CHO Assigned Staff

CHO Assigned Staff

CHO Assigned Staff

TOTAL: P50.00 1 hour & 9

mins.

[543]

14. LABORATORY EXAMINATIONS

To perform all requested diagnostic procedure accurately. All patient given with examination request by doctors from Out Patient department shall proceed to laboratory.







1. Present the request of laboratory examination (original) 2. Official receipt (original)

Out Patient Department City Treasurer’s Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Go to the laboratory with the corresponding receipt from the City Treasurer’s office 2. Claiming of Result

1. Check the Official receipt 1.1 Give instruction for specimen collection/blood extraction 1.2. Give instruction for releasing of result 1.3. Processing of specimen 1.3.1 Urinalysis 1.3.2 Fecalysis 1.3.3 CBC 1.3.4 Platelet Count 1.3.5 Hgb/Hct 1.3.6 Blood Typing 2. Release of Result

40.00 45.00 90.00 60.00 60.00 70.00

1 min.

3 mins.

2 mins.

1 hour

2 mins.

Med. Tech.

Med. Tech.

Med. Tech.

Med. Tech.

Med. Tech.

TOTAL: As per Tax Ordinance

No. 2011-01

1 hour & 8 mins.

[544]

also known as “The

2012 Revenue Code of Trece

Martires City”

15. X – RAY PROCEDURES

To perform all requested X-ray procedures from out-patient department and TB –Directly Observe Treatment Short Course (TB-DOTS) accurately and timely.

Office or Division:

City Health Office






1. Client’s identification Card (original) 2. Request of x-ray procedure to be done (original) 3. Official Receipt (original)

From client From Doctor City Treasurer’s Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Presenting the X-ray request and official receipt

1.Checking/assessing the x-ray request and official receipt of the clients and getting their personal information before going to x-ray room 1.1 Explain and instruct patients on x-ray procedures to be done and do the required exposure

See Table 1 below

1 minute

2 minutes

Rad. Tech/Nursing

Attendant

Rad. Tech.

[545]

2. Claim the results

1.2 Advised the client to come back in the next day for their results 1.3 Sending all films to radiologist for proper reading and preparing all the results 2. Issuance of results

1 min.

1 day

1 min.

Nursing Attendant

Rad. Tech.

Rad. Tech/Nursing

Attendant

TOTAL: Table 1 below

1 day & 5 mins.

Table 1. X-Ray Services

X-RAY SERVICES FEES TO BE PAID

Skull AP/L 250.00

Skull Series 350.00

Nasal Bone 250.00

Mastoid 320.00

Optic Foramen 260.00

Paranasal Sinuses 320.00

Facial Bone 260.00

Temporo-Mandibular Joint 300.00

Mandible 300.00

Sella Turcica 200.00

Cervical Spine AP Lateral 250.00

Cervical Spine AP Lateral Oblique 250.00

NECK 180.00

Chest Adult PA 180.00

Lateral 180.00

PA/L 280.00

Lateral Decubitus 200.00

Child PA/L 220.00

Apicolordotic View 220.00

Thoracic Cage 220.00

Dorsal Vertebrae 200.00

Lumbar Vertebrae AP/L 280.00

[546]

Lumbo-Sacral AP/L 350.00

Shoulder One View 180.00

Internal & External View 240.00

Lower and Upper Extremities Skeletal Survey 240.00

Skeletal Survey 850.00

Scoliotic Survey 650.00

Pelvis 200.00

Coccyx 220.00

Sacro-Coccygeal Joint 220.00

Pelvimetry 400.00

Plain Abdomen Adult 330.00

Plain Abdomen Child 300.00

KUB 330.00

16. ANIMAL BITE TREATMENT CENTER

Animal Bite Treatment Center is a facility where you can avail services about animal bite. Patients bitten by cats, dogs, monkeys and pigs were given post exposure prophylaxis to prevent rabies infection.







Post Exposure Prophylaxis Card (Original)

Animal Bite Treatment Center Private Animal Bite Clinic/Hospital


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Patient go to Animal Bite Treatment Center for consultation and treatment

1. Greet patient, ask if old or new patient

None

1 min.

Nurse

[547]

2. Present post exposure prophylaxis card if old patient 3. Proceed to wash area 4. Patient lie down or seat at treatment area for exposure

2. Interview and fill-up information sheet, individual treatment record and post exposure prophylaxis card if new, update if old. 2.1 Take patients vital signs. 2.2 Assess and categorized bite wound and record to Individual treatment Record (ITR) and patients card. 3. Assist the patients to wash the wound with water and soap vigorously. 3.1. Apply antiseptic at bite wound. 4. Prepare vaccine and administer as per category. 4.1 Category II patients were given rabies vaccine at deltoid area. 4.2 Category III infiltration of immune globulin at bite wound after skin testing (-) 4.3 Anti-tetanus serum given to patient at deltoid after negative skin test.

2 mins.

1 min.

1 min.

10 mins

1 min

2 mins

5 mins

40 mins

Nurse

Nurse

Nurse

Nurse

Nurse

Nurse

Nurse

Nurse

[548]

5.Proceed to Recovery Area

4.4 Tetanus toxoid given to patient at deltoid. 5. Place patient in one hour recovery after infiltration. 5.1. Instruct the patient for follow up visits and advise on possible adverse reaction or allergy.

35 mins

1 min

1 hour

2 mins.

Nurse

Nurse

Nurse

Nurse

TOTAL: 2 hours & 41

mins.

[549]

City Agriculture’s Office

External Services

[550]

1. CONDUCT OF TECHNICAL WORKSHOPS ON CROP PRODUCTION/ LIVESTOCK MANAGEMENT

The City Agriculture Office offers free seminars, trainings, farmer field schools and workshops related to crop and/or livestock management to farmers / residents interested and willing to learn about Agriculture whether for livelihood or for family consumption.

Office or Division City Agriculture Office


Type of Transaction Government to Citizen

Who may avail Resident of Trece Martires City


1. Letter of request and/or Training Design City Mayor's Office

2. List of trainees City Agriculture Office


PROCESS ING TIME

PERSON RESPONSIBLE

1. Present letter of request and/or Training Design approved by the City Mayor and submit list of trainees

1. Verification of request 1.1. scheduling of the training proper

None 5 minutes Corazon G. Sidamon

City Agriculturist Arcadio C.

Feranil Senior

Agriculturist

2. Log on the attendance logbook

2. Guide and secure the information and signature of the attendees

None 2 minutes Cely B. Bataclan Agricultural

Technologist

3. Attend the actual training

3. Host and conduct an effective topic on crop or livestock management

None 4 hours Lariza Vey C. Cabaya Senior

Agriculturist

4. Participate in the actual demonstration/workshop

4. Conduct an effective demonstration on the topic discussed

None 8 hours Patricio E. Avilla Agricultural

Technologist

5. Claim Certificate of Participation

5. Distribute the Certificates to the attendees

None 1 minute Corazon G. Sidamon

City Agriculturist

[551]

6. Answer the Evaluation Form

6. Guide the trainees on answering the evaluation form of Trainors and Host

None 2 minutes Janet V. Cabalag Farm Worker

TOTAL: NONE 12 Hours,

12 minutes

2. SOIL ANALYSIS The City Agriculture provides free soil analysis of farmlands to detect the pH and nutrient level of their farm's soil using the soil test kit (STK) for proper identification if their lands are suitable for growing crops. Office or Division

City Agriculture Office


Type of Transaction

Government to Citizen

Who may avail Residents of Trece Martires City


1. Letter of request addressed to the City Mayor thru the City Agriculturist

City Mayor's Office

2. 5 bags (1/2 kg each) of soil samples obtained from the four (4) corners of the farm lot


3. I.D. with resident address City Agriculture Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present letter of request approved by the City Mayor and submit soil sample

1. Verification and receiving of requirements


City Agriculturist Cely B. Bataclan

Agricultural Technologist

2. Wait for the release of result

2. Perform the soil analysis

None 30 minutes Arcadio C. Feranil Senior Agriculturist Patricio E. Avilla


[552]

3. Claim the result as released

3. Release the result of the soil analysis

None 2 minutes Lariza Vey Cabaya Senior Agriculturist Arcadio C. Feranil Senior Agriculturist

4. Sign logbook to acknowledge receipt

4. Guide and secure the information and signature of the client

None 2 minutes Janet V. Cabalag Farm Worker


3. RELEASING OF YELLOW AND WHITE CORN SEEDS

The City Agriculture Office distributes free corn seeds to all resident farmers who are growing and are interested in growing corn crops for livelihood.

Office or Division



Type of Transaction


Who may avail Resident Farmers of Trece Martires City


1. Request letter addressed to the City Agriculturist



FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit letter and register at the Logbook

1. Verification of farmer’s name in the master list


Technologist

2. Withdrawal of seeds requested

2. Provide the seeds

None 2 minutes Patricio E. Avilla Agricultural

Technologist


3. Guide and secure the information and signature of

None 1 minute Cely B. Bataclan Agricultural

Technologist

[553]

the client

4. Planting and maintenance of corn crops

4. Monitoring of the corn crops growth 2x a week

None 1 hour per visit Allan Malaluan Farm Worker

TOTAL: P0.00 1 hour, 4 minutes

4. VEGETABLE SEEDS AND SEEDLINGS DISTRIBUTION The City Agriculture provides the opportunity to produce fresh and healthy food in the backyard of the residents of Trece Martires City. Office or Division



Type of Transaction


Who may avail Resident of Trece Martires City


1. Letter of request addressed to the City Agriculturist




FEES TO BE PAID

PROCESS ING TIME

PERSON RESPONSIBLE

1. Submit letter of request and register at the logbook

1. Verification of client information

None 1 minutes Gorgonia F. Rosarda Farm Worker

2. Wait for approval

2. Provide letter of approval to acquire seeds and seedlings

None 2 minutes Corazon G. Sidamon City Agriculturist

3. Submit letter of approval and claiming of seeds or

3. Provide the seeds / seedlings

None 2 minutes Jordan B. Viñalon Farm Foreman

[554]

seedlings requested



None 1 minute Allan Malaluan Farm Worker


5. MASSIVE ANTI-RABIES VACCINATION

The City Agriculture personnel conducts free massive anti-rabies vaccination to all cats and dogs owned by residents of Trece Martires City

Office or Division



Type of Transaction




1. Barangay Captain / Home Owner letter request addressed to the City Mayor thru the City Agriculturist

City Mayor's Office


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present letter of request approved by the City Mayor and submit soil sample

1. Receive request and schedule for the date, time and place of the massive vaccination


Janet V. Cabalag Farm Worker/

Livestock Technician

[555]

2. On the day of the vaccination, answer the interviewer's questions

2. Interview the client on their information and the cat/dog's basic and health informations

None 5 minutes Lariza Vey Cabaya Senior Agriculturist Cely B. Bataclan


3. Bring the pets to the vaccinator

3. Inject anti-rabies vaccine to the pets and inform owners on the post vaccine care and observations

None 2 minutes Arcadio C. Feranil Senior Agriculturist Janet V. Cabalag

Farm Worker/ Livestock Technician

Patricio E. Avilla Agricultural

Technologist

4. Claim Vaccination Stub

4. Provide the stub for claiming of certificate at the City Agriculture Office


Technologist


6. WALK-IN ANTI-RABIES VACCINATION EVERY WEDNESDAY The City Agriculture personnel accommodate walkin clients for anti-rabies vaccination to all cats and dogs owned by residents of Trece Martires City every Wednesday only for a registration fee of P 50.00 Office or Division City Agriculture Office


Type of Transaction




1. OR of registration fee City Treasurer's Office



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

[556]

1. Register at the logbook and present Identification Card

1. Verification of client information

None 1 minutes Gorgonia F. Rosarda

Farm Worker

2. Pay the registration fee at the City Treasurer's Office

2. Collect payment of the client

50.00 13 minutes Collector City Treasurer's

Office

3. Present OR from the Treasurer's Office for the registration fee

3. Verify the payment made

None 1 minute Gorgonia F. Rosarda

Farm Worker

4. Answer the interviewer's questions

4. Interview the client on their information and the cat/dog's basic and health informations

None 5 minutes Lariza Vey Cabaya

Senior Agriculturist Cely B. Bataclan


5. Bring the pets to the vaccinator

5. Inject anti-rabies vaccine to the pets and inform owners on the post vaccine care and observations

None 2 minutes Arcadio C. Feranil

Senior Agriculturist Janet V. Cabalag

Farm Worker/ Livestock

Technician Patricio E. Avilla


6. Claim Vaccination Certificate

6. Provide certificate signed by the City Agriculturist


City Agriculturist


7. RELEASING OF VEGETABLE SEEDS AND FARM INPUTS

[557]

The City Agriculture provide free seeds, fertilizers, compost, etc. to groups of farmers who wish to avail of the service.

Office or Division



Type of Transaction


Who may avail Farmers' Association, Residents of Trece Martires City,


1. Request letter of farmers signed by the President of the Association addressed to the City Mayor thru the City Agriculturist

City Mayor's Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Present letter approved by the City Mayor

1. Receive letter and verify of farmers' names and association in the master list

None 2 minutes Arcadio C. Feranil Senior

Agriculturist

2. Claim seeds and farm inputs

2. Release requested seeds and farm inputs

None 5 minutes Arcadio C. Feranil Senior

Agriculturist Allan Malaluan Farm Worker

3. Sign the logbook to acknowledge receipt


None 1 minute Gorgonia F. Rosarda

Farm Worker


8. TRACTOR OPERATION SERVICE

The City Agriculture provides services for tractor operation to residents of Trece Martires City in need of the service.



Type of Transaction




1. Request letter addressed to the City Mayor's Office

[558]

City Mayor thru the City Agriculturist


3. Present OR of operation fee City Treasurer's Office


FEES TO BE PAID

PROCESS ING TIME

PERSON RESPONSIBLE

1. Present letter approved by the City Mayor and identification

1. Verification and approval of request


2. Pay operation fee at the City Treasurer's Office

2. Collect payment of the clietn

700.00 per hour of

operation

13 minutes Collector City Treasurer's

Office

3. Present OR of operation fee

3. Scheduling of inspection and service operation

None 4 minutes Arcadio C. Feranil Senior Agriculturist

Allan Malaluan Farm Worker


9. LIVESTOCK DISPERSAL

Residents of Trece Martires City may request for availment of livestock from the City Agriculture Office for their livelihood.



Type of Transaction




1. Letter of request addressed to the City Mayor thru the City Agriculturist

City Mayor's Office

2. Barangay Clearance (1 original, 1 photocopy)


3. 1x1 picture (2 copies) City Agriculture Office

4. Community Tax Certificate (1 original, 1 photocopy)


5. Dispersal Contract City Agriculture Office


PROCESSING TIME

PERSON RESPONSIBLE

[559]

1. Present request letter approved by the City Mayor

1. Receive approved letter and turn over to the AEWs

None 1 minute Corazon G. Sidamon

City Agriculturist

2. Submit all requirements

2. Verification of client information and requirements

None 3 minutes Janet V. Cabalag Farm Worker/


3. Signing of dispersal contract

3. Receive the contract signed by the client 3.1. Accomplish contract to be signed by the City Mayor

None 4 minutes

15 minutes

Janet V. Cabalag Farm Worker/

Livestock Technician CMO Staff

City Mayor's Office

4. Claim the livestock

4. Forward the livestock to the client 4.1. Provide copy of signed contract to the client

None 3 minutes Janet V. Cabalag Farm Worker/


Patricio E. Avilla Agricultural

Technologist



None 1 minute Janet V. Cabalag Farm Worker/



[560]

Human Resources and Management Office

Internal Services

[561]

3. PROCESSING OF APPOINTMENTS OF NEWLY HIRED PROMOTED

EMPLOYEES

Applications for employment in the City Government of Trece Martires are open to anyone provided they meet the qualification standards of the vacant position. Appointment papers are issued to newly hired and promoted employees.

Office or Division: Human Resources Management Office


Type of Transaction: G2G –Government to Government

Who may avail: Newly Hired and Promoted Employees


Letter of intent addressed to the City Mayor/ City Vice Mayor attention HRMO specifying the position applied for and the office where the vacancy is.

Applicant

Personal Data Sheet or Curriculum Vitae/Resume with latest Passport size picture with signature with printed name

Human Resources Management Office

3 Pcs Picture Passport size (with signature over printed name)

Applicant

Certificate of Eligibility (original & photocopy) Civil Service Commission

Driver’s License Land Transportation Office

PRC I.D (original & photocopy) Professional Regulation Commission

Board Rating (original & photocopy) Professional Regulation Commission

Oath of Office Human Resources Management Office

TIN Bureau of Internal Revenue

PAGIBIG/MID Number PAGIBIG

Philhealth Number PHILHEALTH

Medical Certificate - Blood Test (CBC) - Urinalysis - Chest X-ray - Drug Test - Psychological Test - Neuropsychiatric Exam (if applicable)

City Health Office

Birth Certificate (original & photocopy) Philippine Statistic Authority

Marriage Certificate (original & photocopy) Philippine Statistic Authority

NBI Clearance (original & photocopy) National Bureau Of Investigation

Transcript of Records (TOR) (original & photocopy)

School

IPCR/OPCR (for promotion/re-appointment) Applicant/ Department Head/ Mayor

Residence Certificate (CEDULA) Barangay Hall of residence

[562]

Other supporting documents, if necessary. Applicant/Office Concern


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit documents

1. Receiving of documents

None 5 minutes Ian Carlo D. Dimaranan

Admin. Assistant IV

1.1 Assessment of PDS and other requirements

None 20 minutes Gertrudes G. Manuel

Admin. Officer V (HRMO III)

Marianne

Franchette F. Creencia

Admin Officer II (HRMO II)

1.2 Printing of Appointment and other supporting Documents

None 30 minutes Marianne Franchette F.

Creencia Admin Officer II

(HRMO II)

1.3 Approval of Head HRMO

None 5 minutes Marina M. Castillo CGDH I

1.4 Endorsement for certification of availability of funds to be endorsed to the City Accounting Office and back to Personnel Office


Admin. Assistant IV

Marina M. Castillo CGDH I

[563]

1.5 Facilitates for the signature of the Mayor/Vice Mayor in case the appointment is under the LCE/CVM (either of the two will sign)

Appointment - H.R - City Mayor /

City Vice Mayor - Appointee

Certificate of Appropriation

- City Mayor / City Vice Mayor

Certificate of Assumption

- City Mayor / City Vice Mayor

Certificate of Availabilty of Funds

- Accounting Office

Oath of Office - Appointee - City Mayor


Marianne


Admin Officer II HRMO

2. Signing of PDF by the Appointee

2. Signing of PDF by Department Head or Immediate Supervisor

None 15 minutes Marianne Franchette F.

Creencia Admin Officer II

HRMO

2.1 Signing of appointment by the LCE/CVM where the position exists

None 20 minutes Gemma Buendia Lubigan

City Mayor

Romeo L. Montehermoso City Vice Mayor

[564]

3. Signing of appointment by the appointee on acknowledgement portion of appointment and back to HRMO

3. Receiving of the appointment duly signed by the appointee on the acknowledgement portion

None 10 minutes Marianne



3.1 Submission of the processed and signed appointment to Civil Service Commission Field Office




Khalid C. Abdalla

Admin. Aide IV

4. Receiving of Approved/Dis-approved appointment of from Civil Service Commission Field Office

4. Claiming of Approved/Dis-approved Appointment of Client from Civil Service Commission Field Office and forward copy to the client




Khalid C. Abdalla

Admin. Aide IV

5. Claiming of Approved/Dis-approved appointment to the client

5. Releasing of Approved/Dis-approved Appointment to client

None 10 minutes Marina M.

Castillo CGDH I

TOTAL P0.00

3 hours & 40 minutes per appointment

paper

[565]

2. REQUEST FOR CERTIFICATE OF EMPLOYMENT

City Government employees may request at the City Human Resources and Management Office for copies of certificates of employment and other certifications.




Who may avail: City Government Employees


N/A Human Resources Management Office



PERSON RESPONSIBL

E

1. Verbal request for COE for:

a) Employment b) Firearm

Permit Application

c) Passport or Visa application

(other purpose not herein specified)

1. Acknowledgement of request for certification of employment

2 minutes

April Joice L. Magpatoc

Admin. Aide I

3. Proceed payment to the City Treasurer’s Office

2. Endorsement of Order for payment to City Treasurer Office

Purpose Employment

P 50.00

Firearm Permit Application P 200.00

Passport or

Visa Application P 110.00

3 minutes Any collector on duty at City Treasurer

Office

3. Submission of Official Receipt issued

3. Received the Official Receipt for the Certificate of Employment

None 2 minutes April Joice L.

Magpatoc Admin. Aide I

3.1 Assessment of Personal data of

None 15 minutes Gertrudes G.

Manuel

[566]

the requesting party/employee/service record/salary grade/position, etc.

Admin. Officer V

(HRMO III)

3.2 Preparation / Printing of Certificate of Employment

None 10 minutes April Joice L.

Magpatoc Admin. Aide I

3.3 Signing of Certificate of Employment by office head


Castillo CGDH I

4. Claiming of duly Signed Certificate of Employment

4. Release of Certificate of Employment

None 2 minutes

Ian Carlo D. Dimaranan

Admin. Assistant IV

TOTAL

36 minutes

3. REQUEST FOR SERVICE RECORDS

City Government employees may request the City Human Resources Management Office for copies of service records.




Who may avail: Employees - currently employed, resigned, separated or retired from the service.


N/A Human Resources Management Office


PROCESS ING TIME

PERSON RESPONSIBLE

1. Verbal request for a copy of Service Record

2. Acknowledgement of the verbal of request for Service Record

None

2 minutes

Ian Carlo D. Dimaranan Admin.

Assistant IV

Lucinda V. Agrava Admin. Aide IV

[567]

2.1. Assessment of Personnel’s data: RE: Birthday, Birthplace, data when hired, salary

None 15 minutes

Gertrudes G. Manuel


2.2. Preparation / Printing of Service Records

None 10 minutes Lucinda V. Agrava

Admin. Aide IV

2.3. Signing of Service Records by office head

None

2 minutes Marina M. Castillo

CGDH I

2. Claiming of duly signed Service Record

2. Release of Service Record

None 2 minutes Ian Carlo D.

Dimaranan Admin. Assistant IV


4. APPLICATION FOR LEAVE/UPDATING OF LEAVE CARD

Permanent City Government Officials and Employees are entitled to vacation and sick leave. Employees accrue leave credits (1.25 days each for vacation and sick leave every month). Actual leaves are deducted from these leave credits.

A pregnant female permanent, co-terminus, casual employee is entitled to expanded maternity leave of 105 days leave with pay (in-case of live birth) (IRR of RA No. 11210)

.Office or Division: Human Resources Management Office



Who may avail: Permanent, co-terminus, casual employees currently employed including elected official


Leave Form duly signed by the respective department heads


Medical certificate if leave is filed as sick leave exceeding five (5) days


[568]

Medical Certificate from the attending Doctor / Ob-gynecologist if maternity leave is applied for

Hospital/Medical Facilities

Clearance from any accountabilities (money/property) – if leave will last for 30 days or more

Designated signatories in different offices of City Government of Trece Martires


PROCESS ING TIME

PERSON RESPONSIBLE

1. Submission of filled-up leave of employee

1. Receiving of application duly signed by the employee concerned

None 2 minutes Emelita A. Pere Admin. Officer IV

(HRMO II)

1.1 Assessment of application of leave RE: number of days to be filed, sick / vacation leave, monetization and others

None 10 minutes Norman P. Luna Admin. Officer IV

(HRMO II)

1.2 Entry of Leave Credits to leave card/ ledger


(HRMO II) Emelita A. Pere

Admin. Officer IV (HRMO II)

1.3 Typing of Leave application


(HRMO II) Lucinda V. Agrava

Admin. Aide IV

1.4 Signing of Leave Form as to certification of available leave credits


1.5 Release of certified leave to office concerned for Department Head Signature

None 10 minutes Ian Carlo D. Dimaranan Admin.

Assistant IV

2. After the concerned Department Signed the Leave Form,

None 30 minutes

Local Chief Executive / City

Vice Mayor Office

[569]

they will submit it to the LCE/CVM for signature

3. Submission of approved application for leave from LCE/CVM

3. Received of approved application for leave


(HRMO II)

4. Releasing a copy of approved leave form to client

4. Release of Approve application for Leave

None

2 minutes Ian Carlo D. Dimaranan Admin.

Assistant IV

TOTAL P0.00

1 hour & 17 minutes

5. PROCESSING OF SALARIES, PAYMENTS OF MONETIZATION, TERMINAL PAY AND OTHER PAYABLE VOUCHER TO EMPLOYEES.

Process payment of salaries every 15th and 30th of the month, Monetization, Terminal Pay and other payable done through payroll then prepare note pad approved payroll and submit to City Treasurer Office for final payment through ATM Card. Process payment of other benefits/payable to employees through voucher system


Classification: Complex


Who may avail: All permanent, co-terminus and casual employees including elected officials and job order employees


Daily Time Record for the month (Downloaded)


Copy of approved leave filed attached to DTR’s

Office Concern

Copy of Travel Orders and other supporting documents such as official log-book of time in and time out to justify when there is no Log-in and Log-out in DTR’s

Office Concern

Other supporting documents for preparation of payment through separate voucher

Employee/Office Concern

[570]


PROCESS ING TIME

PERSON RESPONSIBLE

A. PROCESSING OF SALARIES

1. Manage Daily Time Record (Biometrics)

1. Uploading and printing of DTR’s for the month (from Biometrics)

None 1 day Rebecca R. Noceda


1.1 Preparation and printing of payroll 1st to 5th day of the month for 1 to 15 payroll period and 16th to 20th of the month for 16 to 31 payroll period

None 5 days each

payroll period

Julita P. Vasquez

Admin. Assistant IV

1.3. Sorting of DTR’s, per office attach a copy of approved leave form filed attached to payroll

None 4 hours

Norman P. Luna Admin. Officer IV (HRMO II)

1.4. Distribution of the Sorted DTR’s and prepared payroll with attachment per office

20 minutes

Ian Carlo D. Dimaranan

Admin. Assistant IV

2. Receiving of Sorted DTR's and Prepared payroll with attachment per-office

None

OFFICE CONCERNED

3. Submission of Payroll with attached DTR's, signing of individual DTR's then submit to City Budget Office by different Offices

None CITY BUDGET OFFICE

(Obligation Request)

for signature

2. Receiving of the approved and duly signed Payroll with complete attachments

None 2 hours Khalid C. Abdalla

Admin. Aide IV

3. Preparation of

Notepad of approved payroll of salaries for

None 3 hours Khalid C. Abdalla

Admin. Aide IV

[571]

submission to City Treasurer Office

4. Claiming of Salaries thru ATM

4. Release of Salaries None

TOTAL P 0.00 6 days 7 hours 22 minutes

B. PROCESSING OF MONETIZATION

1. Request for Monetization of Vacation Leave Credits

1. Receiving of request for Monetization and provide the Leave Form for Client to fill-up

None 2 minutes Emelita A. Pere Admin. Officer IV (HRMO II)

2. Get Leave Form for Fill-up and submit to HRMO

2. Received the Filled-up form

None 5 minutes April Joice L. Magpatoc

Admin. Aide I

2.1 Get the Leger card of employee applying for monetization for vacation leave credits

None 5 minutes

Emelita A. Pere Admin. Officer IV (HRMO II)

2.2 Review/Assess how many days are qualified/available for Monetization of Leave

None 10 minutes Norman P. Luna Admin. Officer

IV (HRMO II)

2.3 Forward to HRMO Head for signature on the Certification of Leave Credits portion


Castillo CGDH I

3. Received of signed leave by concerned office

3. Release of signed leave to concerned office


Admin. Assistant IV

Office Concerned

(For Signature)

4. Forward to City Mayor's Office for approval then Forward the Approved

4. Received the approved Leave Form for Monetization

None 1 day City Mayor's Office

(Approval for Monetization)

[572]

Leave Form for Monetization to HRMO upon approval of the LCE

4.1 Preparation of Payroll and Obligation Request for the approved Monetization

City Budget Office (Obligation Request) City Accounting Office For Signature Payroll City Mayor's Office For Signature Payroll City Treasurer Office For Signature Payroll HRMO Preparation of Notepad City Treasurer Office For preparation for the submission of approved Debit Advice for Veteran’s Bank

None

2 minutes

20 minutes

April Joice L. Magpatoc

Admin. Aide I

Khalid C. Abdalla

Admin. Aide IV

5. Receiving of Approved Monetization thru ATM

5. Releasing of ATM to City Treasurer Office

None

Office Concerned

TOTAL 1 day, 1 hour & 7 minutes

C. PROCESSING OF TERMINAL, MATERNITY CLEARANCE PAY

1. Requesting for Terminal, Maternity Clearance Pay

1. Receiving of request in Terminal, Maternity Clearance


Admin. Aide I

2. Submission 2. Preparation of None 10 minutes Julita P.

[573]

of Accomplished Terminal, Maternity Leave Form

Terminal, Maternity Leave form and Clearance Form

Terminal, Maternity Leave Form

• Accomplished Forms - Signed and

Approved by HRMO Department Head

- Signed and Approved by Authorized Official

- Signed and Approved by the City Mayor and forward to HRMO

Vasquez Admin. Assistant

IV

3. Fill-up and Submit Clearance form for Terminal, Maternity Leave to City Accounting Office

3. Received Approved Terminal, Maternity Leave Form

3.1 Preparation of

Clearance form for Terminal, Maternity Leave

3.1.1 Receiving of accomplished Clearance Form by Accounting Office

3.1.2 Forwarded to GSO for the clearance from money and property accountabilities

3.1.3 Forwarded to HRMO for Human Resources Welfare an Assistance

3.1.4 Forwarded to TMC-LEMPCO for Agency-accredited Union/Cooperative

3.1.5 Forwarded to Accounting Office for Financial

None 10 minutes Emelita A. Pere Admin. Officer Iv

(Hrmo Ii)

Norman P. Luna Admin. Officer Iv

(Hrmo Ii)

Office Concerned

(For Signature)

[574]

Services and Assets Management and Payroll Remittances Services

3.1.6 Forwarded to Treasurer Office for Transaction, Processing and Billing Services

3.1.7 Forwarded to Legal Affairs Office for Certification of No Pending and Administrative Case

3.1.8 Forwarded to City Mayor's Office for the Certification and Signature of the Local Chief Executive

3.2. Preparation and Process for Obligation request and Voucher

3.2.1 For signature by the Office Concerned Department/Division Head

3.2.2 For signature/approval of City Budget Office

Preparation of Voucher for Terminal Leave

3.2.3 For signature by the HRMO CGDH-I for the Certification that the amount stated above is not included in any payroll or voucher

None 10 minutes Julita P. Vasquez Admin.

Assistant Iv

[575]

3.3 Preparation and Process of Voucher for Terminal/Maternity Leave

3.3.1 Voucher is forwarded to City Accounting Office for Signature of CGDH-I

3.3.2 Voucher is forwarded to City Treasurer Office for Signature of CGDH-I

3.3.3 Voucher is forwarded to City Mayor Office for signature of Local Chief Executive.

3.3.4 Voucher is forwarded to City Treasurer Office for the preparation of Check to be attached to the Voucher

3.3.5 Voucher with attached Check is forwarded to City Mayor's Office for the signature of Local Chief Executive

10 minutes Julita P. Vasquez

Admin. Assistant Iv

4. Claiming of Terminal/Maternity Leave pay and sign to the voucher before receiving the check

4. Releasing of Check at City Treasurer Office

None 10 minutes Office Concerned

(For Signature)

TOTAL P0.00 42

minutes

[576]

6. DO LIAISON WORK WITH CIVIL SERVICE COMMISSION, PAG-IBIG, GSIS, PHILHEALTH, VETERANS BANK AND OTHER GOVERNMENT AGENCIES

These services involve the application for membership to PAG-IBIG, GSIS availment of ATM Card from Veterans Bank applicable to newly appointed employees, availment of PhilHealth and Liaison to other Government Offices Services also includes assistance to employees filing for retirement, separation, loan from GSIS, Pag-ibig and other transactions done with other Government agencies.




Who may avail: All permanent, co-terminus and casual employees including elected officials


Submission of Valid Government I.D’s Employee

Fully accomplished application forms Employee

Other supporting documents for preparation of the availment of the said services



PROCESS ING TIME

PERSON RESPONSIBLE

1. Submission of request for processing

1. Receiving of request for processing


Admin. Aide I

2. Signing on the forms to be processed

2. Assessment / Review of submitted documents and submission of documents to Veteran’s Bank, CSC, Pag-ibig, PhilHealth and other Government Agencies

None 20 minutes Rebecca R. Noceda


3. Submission of request for processing membership to PAG-IBIG, GSIS, PhilHealth and the like

3. Receiving of request for processing of membership with PAG-IBIG, GSIS, PhilHealth and the like


Admin. Aide I

3.1 Assessment Review of submitted documents, submission of



[577]

documents to PAG-IBIG

3.2 Receiving of request for PhilHealth


Admin. Aide I

3.3 Processing of forms of PhilHealth



3.4 Signing of Head of Office


4. Claiming of request for the Membership to PAG-IBIG, GSIS, PHILHEALTH and the Like

4. Release of Processed and Approved forms



TOTAL

53 minutes

[578]

City Disaster and Risk Reduction Management Office

External Services

[579]

1. CAPABILITY BUILDING FOR DISASTER PREPAREDNESS

A service that will equip the constituents with skills and knowledge on the best

practices on DRRM. It also equips officials, stakeholders, and the community to perform

their function in a better manner during crisis/ disaster

*Emergency Response Training (2-3days, 30 pax) *High Angle Rescue Training (2-3days, 30 pax) *Community-Based Disaster Risk Reduction and Management Training (3days, 40 pax) *Orientation on DRRM *Earthquake Drill *Information, Education and Communication (IEC) Campaign

Office or Division City Disaster Risk Reduction and Management Office


Type of Transaction G2B-Government to Business, G2G-Government to Government, G2C-Government to Citizen

Who may avail All


Request Letter from the requesting Entity/Agency.

(Addressed to the City Mayor thru DRRM Officer)

Head of Office, Requesting Agency

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit request letter to City Mayor's Office.

1. Approves request letter and return it to the client None 5 mins.

Executive Assistant, CMO

2. Forward the letter to CDRRMO

2. Receives the letter and check the availability of the clients preferred date and schedule the said seminar/ training

None 2 mins. CDRRMO Staff,

CDRRMO

2.1 Conduct of Training/ Seminar

None

Depends on the duration of

the training.

CDRRMO Staff, CDRRMO

TOTAL P0.00

6 minutes

[580]

2. EMERGENCY RESPONSE

Respond appropriately and systematically to an unexpected or dangerous occurrences and incidents




Who may avail All


Emergency Phone Call Requesting party


PROCESSING TIME

PERSON RESPONSIBLE

1. Communication

thru radio, telephone or mobile/hotline.

1. Proceed to the

area upon the receipt of the call.

1.1 Provide appropriate actions upon arrival on-screen.

1.1 Log the

response

operations

upon arrival

in the office

1 minute upon receipt of the

call

Depends upon the severity of

the case

2 minutes

CDRRMO Staff, CDRRMO

TOTAL P0.00 3 minute

[581]

3. ISSUANCE OF CERTIFICATE OF COMPLIANCE

A certificate released by the City Disaster Risk Reduction and Management Office

in compliance to City Ordinance 2015-240.




Who may avail

All establishment who complied to City Ordinance 2015-240 otherwise known as ''An Ordinance Requiring Owners, Managers, Operators Or Administrators Of Buildings, Schools & Hospitals To Conduct Fire & Earthquake Drills''


1. Approved Request Letter 2. Conducted Earthquake Drill facilitated and observed by CDRRMO

Please refer to the service ''Capability Building for Disaster Preparedness''

CLIENT STEPS


PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to CDRRMO, state you purpose and agency/company name.

1. Prepare the certificate

1.1 Have the certificate signed by the LCE.

1.2 Release the Certificate of Compliance to the client, record at the releasing log book, to be signed by the client.

1 minute

2 minute

1 minute CDRRMO Staff,

CDRRMO


[582]

City Environment and Natural

Resources Office

External Services

[583]

1. BUSINESS PERMIT APPLICATION

Determine if the business/establishment is compliant with existing environmental

national laws and city ordinances.

Office or Division City Environment and Natural Resources Office


Types of Transaction: G2B – Government to Business

Who may avail: Business Owners/operators


Environmental Compliance Certificate (ECC)/Certificate of Non-Coverage (CNC) for applicable New and Existing Establishment

DENR-EMB

Discharge Permit (if applicable) DENR-EMB

Permit to Operate DENR-EMB

Certificate of Accreditation from DENR-EMB of Pollution Control Officer (if applicable)

DENR-EMB

Quarterly Self-Monitoring Report and Compliance Monitoring Report (if applicable)

DENR-EMB

Wastewater Treatment Facility Plan (if applicable)

DENR-EMB

DENR Hazard waste Generator ID (if applicable)

DENR-EMB

Material Recovery Facility (for Industrial, Commercial, institutional establishment, agricultural businesses and more than 5 units building)

Client/Applicant

Photocopy contract with City Accredited Garbage Hauler Industrial, Commercial, and institutional establishment,)

City Accredited Hauler


PROCESSING TIME

PERSON RESPONSIBLE

7. Submit all the

requirements

1. Receive/Record/

Log application

7.1 Verify documents

7.2 Recommends

approval and sign

the Business

Permit application

None

4 minutes

Geraldine Henares CENRO Staff

Christopher Casaba

EMS I

Arch. Ronnie Javier CENRO

[584]

8. Receive the

signed

application

form and

proceed to

City License

Office

2. Release the

business permit

application and

advise the client to

proceed to the next

step

1 minute


2. ACCREDITATION OF GARBAGE HAULER

Determine and monitor all private garbage collection services are compliant with the

requirements prescribed in RA 9003 and other existing environmental laws and city

ordinances


Classification Depends from the client for presentation

Types of Transaction: G2B – Government to Business

Who may avail: Garbage Haulers


Endorsement from the City Mayor CMO

Barangay Clearance Barangay

TCT or Tax Declaration Assessor’s Office

Location Map Geodetic Engineer

Zoning Clearance Planning

Environmental Compliance Certificate (ECC) /Certificate of Non-Coverage (CNC)

DENR-EMB

Pollution Control Officer Certificate of Accreditation

DENR-EMB

Contract and Certificate with Sanitary Landfill approved by the DENR-EMB

DENR

Inventory of Heavy Equipment Client

Mayor’s Permit Mayor’s Office

Business Permit BPLO

Contract with Sanitary Landfill Accredited Sanitary Landfill

[585]



PERSON RESPONSIBLE

1. submit all

documents to

City

Environment

and Natural

Resources

Office

(CENRO)

together with

the

endorsement

from the city

Mayor

1. evaluate and review submitted documents 1.1 verification of

documents

1.2 Assess fees

None

None

5 minutes

2 minutes

Christopher Casaba EMS 1

Salvacion A.

Daniel CENRO Staff

2. Proceed to

CTO for

payment of

fees

2. issue order of payment

a. Accreditation

Fee

b. additional

Payment

(P500.00/

truck)

P10,000.00

P 500.00/ truck

13 minutes

Salvacion A. Daniel

CENRO Staff

Collector City Treasurer’s

Office

3. Present the

original OR

and submit

photocopy

3. Prepare the Certificate of Accreditation

3.1 Sign the

Certificate of

Accreditation

3.2 Endorsement to

the CMO for

signature

None 3 minutes

3 minutes

1 day

Christopher Casaba EMS 1

Arch. Ronnie

Javier CENRO

Hon. Gemma

Buendia Lubigan

City Mayor

4. Receive the

Certificate of

Accreditation

4. Release of Certificate of Accreditation to Hauler

None

1 minute Salvacion A. Daniel

CENRO Staff

TOTAL: P10,000.00 + P500/truck

1 day and 27 minutes

[586]

3. ISSUANCE OF ACCOMPLISHMENT CERTIFICATE TO GEMTECH

(CITY ACCREDITED HAULER) Determine if the garbage hauler and if its final disposal site is compliant to RA 9003

and other Environmental Laws and Ordinances



Types of Transaction: G2B – Government to Business Entity

Who may avail: City Accredited Hauler (GEMTECH)


Monthly Summary Statement of Account

Client/ Requesting Party

Accomplishment Report Client/ Requesting Party

List of Monthly Collection Client/ Requesting Party

Tipping Fee Client/Requesting Party


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit all

documents

for review

1. Receive/Record/

Log request

1.2 Review and

verify

Documents

1,2 Prepare the

Certification of

collection

1.3 Sign the

Certification of

Collection &

Tipping Fee

None

None

None

None

2 minutes

1 hour

3 minutes

10 minutes

Geraldine Henares

CENRO Staff

Christopher Casaba EMS I

Salvacion A.

Daniel CENRO Staff

Arch. Ronnie

Javier CENRO

2. Receive the

Certification

of Collection

and Tipping

fee

2. Release the

Certification of

Collection and

Tipping Fee

None 1 minute Salvacion A. Daniel

CENRO Staff

TOTAL: P0.00 1 hour and 16

minutes

[587]

4. PROVISION OF TECHNICAL ASSISTANCE FOR JOINT INSPECTION OF PROJECTS

The City Environment and Natural Resource Office together with the City Planning

Office and City Engineering Office conduct Joint Inspection for business and projects that

needs to undergo inspection process. The CENRO recommends approval of the

establishment/project if it is compliant with the provisions of RA 9003 and other

Environmental Laws and Ordinances of the city.



Types of Transaction: G2G – Government to Government

Who may avail: Other Government Agency/Office


Written/Verbal Request from the Agency

Requesting Government Agency/Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Request for

Technical

Assistance

1. Conduct Joint

Inspection of

Proposed Project/

Development with

CEO and CPDC

1.3 Evaluate

submitted

Plan

None

None

1 day Arch. Ronnie

Javier CENRO

2. Receive the

CENRO

Recommen

dation

Report

2. Prepare and

submit

Recommendation

report None 5 minutes

Arch. Ronnie Javier

CENRO

TOTAL: P0.00 1 day and 5

minutes

[588]

5. ISSUANCE OF CERTIFICATE OF NO-OBJECTION FOR TREE CUTTING

A process required by law to monitor/evaluate the number and species of trees

requesting to be cut down. This process needs multi-agency approval and clearances

(provincial and local).



Types of Transaction: G2C – Government to Citizen

Who may Avail: Business Owners


Certificate of No-Objection from respective barangay

Barangay

Letter of request indicating the number and species of the trees, and the reason(s) for cutting

Client/ Requesting Party

Pictures of tree(s) to be cut down Client/ Requesting Party

TCT or Tax Declaration of lot where trees are located

Assessor’s Office


PROCESSING TIME

PERSON RESPONSIBLE

1. Submit all the

requirements

1 Receive/Record/

log request

1.1 Verify

documents

1.2 Prepare the

Certification

and

Endorsement to

PENRO

1.3 Signing of

endorsement

and Certificate

None

None

None

None

7 minutes

Geraldine Henares CENRO Staff

Christopher

Casaba EMB I

Christopher

Casaba EMB I

Arch. Ronnie

Javier CENRO

2. Receive the

Certificate of

No Objection

for tree cutting

2 Release the

Certificate of No

Objection for tree

cutting

None 1 minute Geraldine Henares CENRO Staff


[589]

6. ASSESSMENT OF FEE’S FOR NOTICES OF VIOLATIONS

Penalization of establishments violating environmental laws and city ordinances



Types of Transaction: G2B – Government to Business Entity

Who may avail: All


Notice of Violation City Environment and Natural Resources Office

(CENRO)

CLIENT STEPS


PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present

the Notice

of Violation

1. Assess fees and

with breakdown of

Fines per Violations

and Penalty and

preparation of order

payment

a. City Ord. 98-066

1st Offense

2nd Offense 3rd Offense

b. City Ord. 96-041

1st Offense


c. City Ord. 95-027

1st Offense


d. City Ord. 2008-144

(Chapter 12 Sec 121)

1st Offense 2nd Offense 3rd Offense

e. City Ord. 2016-250

Php 2,000.00 3,000.00

5,000.00

Php 100.00 200.00

300.00

Php 1,000.00

2,000.00 3,000.00

Php 1,000.00 Minimum,

Maximum 5,000.00

5 minutes

Christopher Casaba EMS I

[590]

1st Offense


f. City Ord. 2014-229

(Chapter 7 Sec 33)

1st Offense

2nd Offense

3rd Offense

(Section 34) 1st Offense Subsequent

(Section 35)

1st Offense

2nd Offense

3rd Offense

(Section 36)

1st Offense

2nd Offense

3rd Offense

(Section 38)

1st Offense

2nd Offense

3rd Offense

g. City Ord. 2011-200

(Rule #4 Sec 5)

1st Offense

2nd Offense

3rd Offense

h. R.A. 8749

(Chapter 6 Sec 47)

i. R.A. 6969 (Sec. 14

b. (11))

j. R.A. 9275

(Chapter 5 Sec 28)

1,500.00 2,500.00 5,000.00

1,000.00 2,000.00 5,000.00

2,000.00 5,000.00

1,000.00 2,000.00 5,000.00

100.00 500.00

1,000.00

500.00

1,000.00 1,500.00

1,000.00 3,000.00 5,000.00

Not less than P10,000.00 but not

more than P100,000.00

P500,000.00



[591]

k. RA 9003 (Chapter

VI Sec 48 & 49) Pars 1

RA 9003 (Chapter VI Sec 48 & 49) pars 2 & 3

RA 9003 ( Chapter VI Sec 48 & 49) pars 4,5,6,7

RA 9003 (Chapter VI Sec 48 & 49) pars 8,9,10 & 11

RA 9003 (Chapter VI Sec 48 & 49) pars 12 & 13

RA 9003 (Chapter VI Sec 48 & 49 ) pars 14,15 and 16

Not less than P300.00 but not

more than P1,000.00

Not less than P300.00 but not

more than P1,000.00


more than P3,000.00

Fine of P500,000.00 plus

amount not less than 5% but not

more than 10% of annual income

during the previous year



Not less than P100,000.00 but

not more than P1,000,000.00

2. Proceed

to payment

at City

Treasurer

Office

2. Issue order of

payment

None 13 minutes

Salvacion A. Daniel

CENRO Staff

CTO Staff

3. Submit

the

photocopy

of Official

receipt

3. Receive the

photocopy of Official

receipt for filing

None 1 minute Ms. Geraldine Henares

CENRO Staff

TOTAL: Fees as

scheduled above 19

minutes

[592]

City Legal Office

External Services

[593]

1. PREPARATION OF LEGAL DOCUMENTS - CONSTITUENTS The City Legal Office (CLO) provides service to the constituents through the preparation of legal documents and/or administration of oath.

Office or Division City Legal Office



Who may avail Outside clients specifically city constituents


1. Notarial Documents/Services Affidavits, Joint Affidavits, Undertaking, Sworn Statement/s Contract Service Agreement

2. Government Issued ID 3. Notice of Violation (whichever is/are

applicable 4. Appearance of Contracting

Parties/Affiant/Declarant

Assigned Personnel at the City Legal Office 2nd Floor, City Hall Building Government Agencies


PROCESS ING TIME

PERSON RESPONSIBLE

1. Present the request along with Government Issued IDs (Optional-Witness/es)

1. Attend to Client and verify the required legal documents

1.1 Assign queue

number

1.2 Prepare the document needed

None 1 hour Assigned Personnel at the City Legal office

2. Sign legal document

2. Assist client for

signature of the legal

document/s

2.1 Lawyer

assigned

None 15 days

Assigned Personnel

3. Claim unnotarized legal document

3. Issued legal document/s

3.1 Indigent

(Requires Barangay Certificate of Indigency)


[594]

3.2 Senior Citizen –

Loss of OSCA ID (requires any government issued ID)

3.3 City

Government Employees:

- Employment

Contract - Memorandum of

Agreement (MOA)

- Memorandum of Understanding (MOU)

- SALN 3.4 For General

Public/Non-Employees:

- SALN - Affidavit - Waiver (PLV School) - Waiver for Autopsy - Sworn Statement - Undertaking - Undertaking for Zoning and CENRO Compliance (with violation)

- Joint Affidavit of Discrepancy - Contract/ Agreement (City Hall related documents) BAC

TOTAL P0.00 15 days, 1 hour and 3

minutes

[595]

2. DRAFTING AND RENDERING OF LEGAL OPINION/S, LETTER, ENDORSEMENT AND/OR MEMORANDUM - CONSTITUENTS

The City Legal office (CLO) renders assistance to constituents by drafting and rendering issuance of requested certificate/s




Who may avail Outside Clients specifically city constituents


Request for Legal Opinin/s, Endorsement Letter/s and/or Memorandum

City Legal Office


PROCESS ING TIME

PERSON RESPONSIBLE

1. Present a request letter to the City Administration Office (Optional – attached documents)

1. Attend to client and receive documents through the legal personnel 1.1 For OIC’s review

and assigning to lawyer/s. May take additional two (2) days depending on the complexity of the needed documents

1.2 Receive, record and deliver the same to the assigned lawyer

1.3 Receive, prepare and draft legal opinion, letter, endorsement, and/or memorandum by the assigned lawyer/s. May take additional two (2) days depending on the complexity of the needed

None 3 minutes

15 days

1 day

15 days

Assigned Personnel

[596]

documents

1.4 Review of the draft legal opinion, letter, endorsement and/or memorandum done by the assigned lawyer/s for CA’s approval. May take additional two (2) days depending on the complexity of the needed documents

1.5 Return to Legal personnel for some revision and review of other Lawyer/s requested by the City Administrator

1.6 Receive, revise and/or review draft legal opinion. Letter, endorsement, and/or memorandum by the other lawyer assigned by the City Administrator. May take additional two (2) days depending on the complexity of the needed documents

1.7 Return to legal Personnel

1.8 Review and check for the final legal opinion, letter, endorsement, and/or memorandum done

15 days

1 day

15 days

1 day

15 days

[597]

by the other assigned lawyer/s for CA’s approval and/or initial. May take additional two (2) days depending on the complexity of the documents

2. Claim the documents

2. Release of the documents

None 1 day Assigned Personnel

TOTAL P0.00 79 days & 3 minutes

3. AVAILING OF FREE LEGAL ADVICE OR COUNSELING The City Legal Office (CLO) renders assistance to constituents by rendering free legal counseling. Through this service, the office provides clients immediate relief on their legal problems and guides them towards the proper direction in attaining such relief.




Who may avail Outside Client/s specifically city constituents


Legal Advice/Counseling City Legal Office, 2nd Floor, City Hall Building


PROCESS ING TIME

PERSON RESPONSIBLE

1. For Simple Cases: Provide information needed on the Legal Assistance Record Book

1. Solicit Facts and review the type of legal assistance needed 1.1 Provide legal advice and/or counseling


City Legal Officer

2. For Complex Cases 2.1 Fill up and submit required

2. Solicit Facts by the paralegal and review the type of assistance needed

None 5 minutes City Legal Officer

[598]

form and present the request

2.1 Endorse to lawyer-in-charge

3. Listen to counseling

3. Provide legal advice and counseling

None 30 minutes City Legal Officer

TOTAL P0.00 1 hour & 5 minutes

[599]

City Legal Office

Internal Services

[600]

1. PREPARATION OF LEGAL DOCUMENTS - GOVERNMENT The City Legal Office (CLO) provides service to city constituents through the preparation of legal documents and/or administration of oath.

Office or Division City Legal office



Who may avail Government Agencies/Office/s, and other Local Government Units


1. Notarial Documents/Services ➢ Memorandum of

Agreement/Understanding ➢ Deed of Usufruct

City Legal Office 2nd Floor, City Hall Building


PROCESS ING TIME

PERSON RESPONSIBLE

1. Present a request/ endorsement letter to the City Legal office (Optional – attached document)

1. Attend to client and receive documents through the Legal Personnel

1.1 For OIC’s review

and assigning to lawyer/s, may take additional two (2) days depending on the complexity of the needed documents

1.2 Receive, record and deliver to the assigned lawyer

1.3 Receive, prepare and draft documents by the assigned lawyer/s, may take additional two (2) days depending on the complexity of the needed documents

1.4 Review of the

None

None

None

None

None

3 minutes

15 days

1 day

15 days

15 days

Assigned Personnel

Assigned Personnel

Assigned Personnel

Assigned Lawyer

City

[601]

documents done by the assigned lawyer/s (for CA’s approval), may take additional two (2) days depending on the complexity of the needed documents

Administrator

2. Follow-up legal Document/s with the Legal personnel

2. Assist client for the status of documents

None 5 days Assigned Personnel

3. Requires personal appearance with their Government Issued ID and Witness/es

3. Assist Client for signature of the legal document/s

3.1 Lawyer assigned


4. Claim legal document

4. Issued legal document a. Memorandum of

Agreement with the City

b. Memorandum of Understanding with the City

c. Deed of Usufruct in favor of the City

d. Joint Venture Agreement

e. Service Agreement (City Hall related documents)

None

None

None

None

None

2 minutes Assigned Personnel

TOTAL P0.00 51 days &

10 minutes

[602]

2. DRAFTING AND RENDERING LEGAL OPINION/S, LETTER, ENDORSEMENT AND/OR MEMORANDUM - GOVERNMENT

The City Legal office (CLO) renders assistance to different offices by drafting and rendering legal opinion/s, letters, endorsement, and/or memorandum

Office or Division City Legal office



Who may avail Government Agencies/Office/s, and other Local Government Units


Request for Legal opinion/s, Letter, Endorsement and/or Memorandum

Requesting Office


PROCESS ING TIME

PERSON RESPONSIBLE

1. Present a request letter to the City Administration Office (Optional – attached draft document)

1. Attend to Client and receive documents through the Legal Personnel 1.1 For OIC’s review


1.2 Receive, record and deliver the same to assigned lawyer

1.3 Receive, prepare and draft legal opinion, endorsement letter and/or memorandum by the assigned lawyer/s. May take additional two (2) days depending on the complexity of

None 2 minutes

15 days

1 day

15 days

Assigned Personnel

Officer-in-Charge at the

City Legal Office

Assigned Personnel

Lawyer-in-Charge

[603]

the needed documents

1.4 Review of the draft legal opinion, letter, endorsement, and/or memorandum done by the assigned lawyer/s for CA’s approval. May take additional two (2) days depending on the complexity of the needed documents

1.5 Return to Legal Personnel for some revisions and review of other Lawyer/s requested by the City Administrator.

1.6 Receive, revise and/or revies by the other lawyer assigned by the City Administrator. May take additional two (2) days depending on the complexity of the needed documents

1.7 Return to Legal Personnel

1.8 Review and check for final legal opinion, letter, endorsement, and/or memorandum done by the other assigned lawyer/s for CA’s approval

15 days

1 day

15 days

1 day

15 days

City Administrator

Assigned Personnel

Other Lawyer-In-Charge

Assigned Personnel

City Administrator

[604]

and/or initial. May take additional two (2) days depending on the complexity of the needed documents

2. Claim the document/s

2. Release of the document/s



3. ASSISTANCE TO MEETINGS, COMMITTEE HEARINGS AND/OR PUBLIC HEARINGS

The City Legal office (CLO) renders assistance to government agencies, offices, and other local government unit/s by rendering free legal advice/counseling. Through this service, the office provides clients immediate relief on their legal problems and guides them towards the proper direction in attaining such relief.




Who may avail Government Agencies, offices and other local government unit/s


Notice of Meetings/Committee Hearings/Public Hearings

City Legal Office


PROCESS ING TIME

PERSON RESPONSIBLE

1. Provide the notice of meeting/s, committee and/or public hearing/s

1. Receive and endorse to Lawyer-in-charge and/or paralegal/s 1.1 Attend by the

lawyer-in-charge and/or paralegal/s and review the type of legal assistance needed on the schedule set

None 1 day Assigned Personnel Lawyer-in-charge and/or Paralegal/s

[605]

2. Listen to counseling

2. Provide legal advice and counseling on the schedule set

None By schedule Lawyer-in-charge


4. ASSISTANCE IN THE DRAFTING OF CITY ORDINANCE/S, RESOLUTION/S AND/OR EXECUTIVE ORDER/S

The City Legal office (CLO) renders assistance to the Sangguniang Panlungsod




Who may avail Government Agencies, offices and Sangguniang Panlungsod


Request for Assistance to Draft City Ordinance/s, Resolution/s, and/or Executive Order/s

Requesting Party


PROCESS ING TIME

PERSON RESPONSIBLE

1. Present an endorsement letter to the City Administrator (optional-attached draft document)

1. Attend to client and receive documents through the Legal personnel 1.1 For OIC’s review


1.2 Receive, record and deliver the same to the assigned lawyer

None 3 minutes

15 days

1 day

Assigned Personnel

Lawyer-in-charge and/or

Paralegal/s

Assigned Personnel

[606]

1.3 Receive, prepare and draft documents by the assigned lawyer/s. May take additional two (2) days depending on the complexity of the needed documents

1.4 Review of the documents done by the assigned lawyer/s for approval, comments and/or opinion. May take additional two (2) days depending on the complexity of the needed documents

1.5 Return to legal personnel for some revisions and review of other lawyer/s requested by the City Administrator

1.6 Receive, revise and review documents by the other lawyer assigned by the City Administrator. May take additional two (2) days depending on the complexity of the needed documents

1.7 Return to Legal Personnel

1.8 Review and check for the final documents done by

15 days

15 days

1 day

15 days

1 day

15 days

Lawyer-In-Charge

City Administrator

Assigned Personnel

Other lawyer-in-charge

Assigned Personnel

City

Administrator

[607]

the other assigned lawyer/s for CA’s approval and/or initial. May take additional two (2) days depending on the complexity of the needed documents

2. Claim the documents

2. Release of the document/s



[608]

Trece Martires City College

External Services

[609]

1. ENROLLMENT PROCEDURE

Procedures on how to enroll in TMCC

Office or Division TMCC – Registrar’s Office


Type of Transaction G2C - Government to Citizen

Who may avail TMCC students


1. Form 138/Report Card 2. Form 137 3. Certificate of Good Moral 4. 1 piece 1x1 ID picture 5. 2x2 Studio Picture 6. PSA Authenticated Birth Certificate 7. Photocopy of Marriage Certificate (if

married) 8. Police Clearance (for Criminology

applicants)

1. Previous School 2. Previous School 3. Previous School 4. Photo Studio 5. Photo Studio 6. PSA 7. PSA

8. Police Station


PROCESS ING TIME

PERSON RESPONSIBLE

1. Proceed to Admission office for inquiries regarding the enrolment requirements and procedures

1. Answer all queries

1.1 Provide list of requirements

1.2 Instruct applicants to fill-out the online admission form

None 10 minutes Admissions

Officer

2. Fill out Online Admission form for Scheduling of Entrance Examination (Show proof of screenshot of filled out admission form)

2. Printing of Filled-out Admission Form


Officer

3. Submit 1x1 ID picture to Admission Office

3. Receive 1x1 ID picture

3.1 Attach client’s 1x1 I.D. Picture at the printed Admission


Officer

[610]

Form 3.2 Provide schedule

of Entrance Examination

4. Take the Entrance Examination

4. Facilitate Conduct of Entrance Examination

4.1 Brief applicants

on the

Examination

4.2 Conduct entrance examination according to the set schedule

4.3 Checking of Test Paper (per applicant)

None

None

None

5 minutes

90 minutes

15 minutes

Admission

Officer / Proctor

5 Get the Result of the Entrance Examination

5. Release the results of the examination

5.1 Applicants who passed the Entrance examination will be posted at the Bulletin Board and on Official Facebook Page of TMCC

5.2 Advise passers to prepare the requirements needed for enrollment

None 3 minutes Admission

Officer

6a. Submit all

Original

Requirements to

the Registrar’s

Office (Window

2) for Enrollment

6b. Submit Duly

Accomplished

Semestral

Clearance (Old

Students)

6. Receive all the Original Requirements (as stated on the lists of requirements) in a Folder to the assigned Window

6.1 Encoding of Subjects

6.2 Release Certificate of Registration (Window 5)

None

None

None

5 Minutes

50 minutes

5 Minutes

Encoder/

Registrar Staff

Encoder/

Registrar Staff

Encoder/

Registrar Staff

[611]

7 Get the Official Certificate of Registration and Application for Identification Card

7. Give the Certificate of Registration and Application for Identification Card

None

3 minutes Registrar Staff

8. Application/ Validation of ID

8.1 Application for New I.D. (for new students)

8.1.a Submit

2x2 ID picture

8.2 ID Validation (for old students)

8.2.a Present

school ID

8. Process Application/Validation of school ID

8.1. Receive

applicant’s 2x2

ID Picture and

collect needed

data of the

applicant

8.1.a. Process the ID

card

8.2 Validate student’s school ID

None

None

None

2 minutes

3 working

days

3 minutes

IT/MIS Officer/

Registrar Staff

IT/MIS Officer/

Registrar Staff

9. Claim new/validated school ID

9. Release New/Validated School ID

None 3 minutes

TOTAL P0.00

3 days, 3

hours and

37 minutes

Note: For New Students (Steps 1 to 9)

For Old Students (Steps starts at 6b)

[612]

2. REQUEST FOR OFFICIAL TRANSCRIPT OF RECORDS/DIPLOMA

Procedures on how to request the credentials




Who may avail TMCC students, Alumni, Former Students


1. Accomplished Exit Clearance 1. Office of the Registrar


PROCESS ING TIME

PERSON RESPONSIBLE

1. Submit the

duly

accomplished

Exit Clearance

1. The staff will receive the accomplished exit clearance for evaluation

1.1 The staff will provide the Request form to the client

None 2 minutes Records Officer

2. Fill-out the

Request form

indicating the

nature of

request

a. TOR

b. Diploma

2. Receive the filled-out form

2.1 The staff will check the completeness of the submitted form and clarify the request of the client and the date of the release of the documents after the payment

2.2 Advise the client to proceed to cashier to pay the necessary fees

None

5 minutes Records Officer

3. Pay for the requested credentials (TOR and/or Diploma)

3. Cashier will receive the payment

3.1 Issue official receipt

a. TOR

Php250.00

8 minutes

Cashier

[613]

b. Diploma Php300.00

4. Present proof of payment (official receipt) at Window 5

4. Check proof of payment (OR)

4.1 Process the

clients’ credential/s

request

None 6 working

days

Records

officer/Registrar

Staff

5. Claim the

requested

documents

5.1 Officer will release credentials to its client.

None 2 minutes Records Officer

TOTAL P0.00

6 Workings

days and

17 minutes

Note: If the client is not the one who will claim the said documents secure authorization letter and valid ID of the claimant and present to the person responsible in releasing the documents

3. REQUEST FOR CERTIFICATIONS

Procedures on how to request for certificate of grades, assessment and enrolment




Who may avail TMCC students, ALUMNI, Former Students


Certificate of enrolment, School ID Registrar’s Office


PROCESS ING TIME

PERSON RESPONSIBLE

1. Proceed to Registrar’s office window 2 to get the Request Form

1.The staff will provide the request form to the client

None 2 minute Registrar’s Staff

[614]

2. Submit the duly accomplished request form to the registrar’s office (Window 2)

2. Receive the accomplished request form 2.1 The staff will

check the completeness of the Request form and validate the clients’ request.

2.2 Advise the client to go to cashier to pay the necessary fee.

None

None

2 minutes

1 minute

Registrar’s Staff

Registrar’s Staff

3. Proceed to the cashier to pay the necessary fee.

3. Cashier will receive the payment of the client and issue official receipt

Php25.00 3 minutes Cashier

4. Present proof of payment (OR)

4. Check proof of payment (OR)

4.4 The Staff will process the requested document/s

None

None

1 minute

18 minutes

Records Officer

5. Claim the requested document/s

5. Staff will release credentials to the client

None

2 minutes Records Officer

TOTAL Php. 25.00 29 minutes

4. REQUEST FOR CERTIFICATE OF TRANSFER CREDENTIAL

Procedures on how to request for Certificate of Transfer Credentials




Who may avail TMCC students, ALUMNI, Former Students


Exit Clearance Registrar’s Office

[615]


PROCESS ING TIME

PERSON RESPONSIBLE

1. Secure exit clearance form from Registrar’s office at Window 2 (the client will

personally

process the

completion of

the exit

clearance)

1. Provide Exit Clearance form to the Client

None 2 Minutes Registrar’s

Staff

2. Submit the duly accomplished Exit Clearance

2. The staff will receive the accomplished exit clearance form

2.1 Validate the completeness and necessary requested credentials of the client 2.2 The staff will explain the process and schedule of the releasing of the requested documents 2.3 Advise the client to pay the necessary fee

None

None

None

2 minutes

2 minutes

2 minutes

Registrar’s Staff

Registrar’s Staff

Registrar’s Staff

3. Pay the requested credentials to the cashier

3. The Cashier will receive the payment and provide official receipt to the client

Php350.00 3 minutes Registrar’s Staff

[616]

4. Proceed to Registrar Office Window 2 and present the proof of payment for the processing of the requested documents.

4. Check proof of payment

4.1 The staff will prepare the requested documents

Note: The documents processing time will vary on the available data submitted to the office of the Registrar

None

None

1 minute

6 working

days

Registrar’s Staff

Registrar’s Staff

5. Claim the requested credentials

5. The staff will release the document/s requested by the client

5.1 Advise the client to check the documents for possible error

5.2 Advise the client to return the duly acknowledged and signed Return Slip from the school where the client will transfer

None 5 minutes Registrar’s Staff

6. Submit the duly accomplished acknowledged return slip

6. The staff will receive the duly accomplished return slip 6.1 Send via snail mail the Official Transcript of Records to the school where the client is transferring.


TOTAL Php.

350.00

6 working

days and

27 minutes

[617]

5. REQUEST FOR AUTHENTICATION OF DOCUMENTS

Procedures on how to request for authentication of documents




Who may avail TMCC students


1. Original Copy of the documents 2. Two (2) Photocopies of the

documents

Registrar’s Office


PROCESS ING TIME

PERSON RESPONSIBLE

1. Secure request form from the registrar’s office (window 2)

1. Provide request form to the client

None 2 Minutes Registrar’s

Staff

2. Submit the duly accomplished request form to Window 2 and provide all the original and photocopies of the documents to be authenticated

2. Receive the duly accomplished request form

2.1 Validate the authenticity of the presented documents

2.2 Advice the client to pay the necessary fees to the cashier

None

None

None

1 minute

3 minutes

1 minute

Registrar’s Staff

Registrar’s Staff

Registrar’s Staff

3. Pay the necessary fees to the cashier

3. Receive the payment of the client and provide official receipt

3.1 Process the documents

Php10.00 per page

None

9 minutes

15 minutes

Cashier

Registrar’s Staff

4. Proceed to window 2 to claim the requested documents

4.1 The staff will release the document to the client


TOTAL 30 minutes

[618]

6. UTILIZATION OF LIBRARY RESOURCES AND SERVICES

Procedures on how to use the Library Resources and its services

Office or Division TMCC – College Library



Who may avail TMCC students, Faculty/Employees, officials, Alumni, and other researchers


Individual Borrower’s Card Library Staff or Librarian


PROCESS ING TIME

PERSON RESPONSIBLE

1. Sign in the

Library Log

Book

1. Give the Log Book to the clients

1.1 Give request form

None 1 minute Library Staff

2. Fill out request form for issuance of Borrower’s Card and submit the same to the library staff

a. New and

renewal

b. Replacement

2. Receive duly filled out request form

2.1 Record the request

2.2 Advise the client to proceed to the cashier to pay the corresponding fee

2.3 Prepare the Borrower’s Card

None

5 minutes Library Staff

3. Pay the necessary fee to the cashier

3. Receive payment and issue official receipt

Php20.00 3 minutes Cashier

4. Present the proof of payment (OR) to the library staff

4. Check the proof of payment

None 2 minutes Library Staff

5. Receive the Borrower’s Card

5. Issue the Borrower’s Card


TOTAL Php20.00 12 minutes

[619]

7. LOAN OF LIBRARY RESOURCES

Procedures on how to borrow the Library Resources






1. Individual Borrower’s Card (IBC) Library Staff or Librarian


PROCESS ING TIME

PERSON RESPONSIBLE

1. Sign in the Library Log Book

1. Give the Log

Book to the

clients


2. Submit the Borrower’s Card

2. Receive the

Borrower’s Card

from the client

2.1 Verify the Borrower’s card submitted

2.2 Advise the client to proceed to the OPAC and search for the desired library resource/s

None 1 minute

1 minute

1 minute

Library Staff

Library Staff

Library Staff

3. Go to Online

Public Access

Catalogue

(OPAC) Section

for book search

3. Assist the client on how to use the OPAC


4. Look for the desired books at the shelves

4. Assist the client to locate the books, Maps, clippings, Thesis and other materials

4.1 Advise the client to sign the book card


5. Sign the Book Card

5. Assist the client in signing the book card


[620]

6. Give the signed Book Card to the library staff

6. Receive the Book Card


7. Receive the Library Resource

7. Give the library resource material/s to the client

7.1 Record the borrowed Library Resources at the Borrower’s Log Book

7.2 Attach the IBC of the client to the signed Book Card

None

None

None

1 minute

1 minute

1 minute

Library Staff

Library Staff

Library Staff


8. RETURN OF LIBRARY RESOURCES

Procedures on how to borrow the Library Resources




Who may avail TMCC students, Faculty/Employees,

officials, Alumni, and other researchers


Individual Borrower’s Card (IBC) Library Staff or Librarian


PROCESS ING TIME

PERSON RESPONSIBLE

1. Sign in the

Library Log

Book

1. Give the Log Book

to the client


2. Return the

borrowed

Library

Resources

2. Receive and check the borrowed Library Resources

2.1 Record the borrowed Library Resources

2.2 If overdue

None

None

1 minutes

3 minutes

10 minutes

Library Staff

[621]

3. 4.

determine the number of days lapsed and advise the client to proceed to the cashier to pay the corresponding fee

3. Pay to the cashier (if overdue)

3. Receive payment and issue proof of payment (OR)

Php10.00 (per day)

5 minutes Cashier

4. Present the Proof of Payment to the Library Staff

4. Check the Proof of Payment


5. Receive the client’s IBC

5. Return the client’s IBC


TOTAL Php10.00

(per day)

23 minutes

9. REQUEST FOR LIBRARY REFERRAL

Procedures on how to request Library Referral



Type of Transaction G2C Government to Client



None N/A


PROCESS ING TIME

PERSON RESPONSIBLE

6. 1. Sign in at the

Library Log Book

1. Give the Log Book to the client

1.1 Give request form for Library Referral Letter


2. Fill out request

for Library

Referral Letter

2. Receive the filled out form

2.1 Record the request

None

None

3 minutes

1 minute

Library Staff

[622]

2.2 Processing of the Referral Letter

None

1 Day

3. Receive the Referral letter

3. Issuance of the Referral letter to the client


TOTAL None 1 day and 6

minutes

10. ACCESS TO WORKSTATION AND INTERNET SERVICES

Procedures on how to access to workstation and internet services






Individual Borrower’s Card (IBC) Library Staff or Librarian


PROCESS ING TIME

PERSON RESPONSIBLE

1. Sign in the Library Log Book

1. Give the Log

Book to the client


2. Submit the IBC

2. Receive the Borrower’s Card


3. Proceed to

Work station

3. Assist the Client None 1 minute Library Staff


[623]

11. SECURITY SERVICES - ENTRY PROCEDURES

The institution shall ensure the security of all people and other things inside the campus thus providing for measures to safeguard the whole institution.

Office or Division TMCC – Security Office



Who may avail All Stakeholders


Student ID (For Students)

Company ID (For Employees)

Valid ID (For Others

TMCC

TMCC

Personal


PROCESS ING TIME

PERSON RESPONSIBLE

1. Appearance of Personality Upon Entry

1. Check the ID, Bags/Vehicle and Inquires of Nature of Visit

None 2 minutes Security Guard

2. Logging of Name and Other Vital Information

2. Check of Completeness

2.1 Issue Visitors Pass (For non students/ employees)

2.2 Give the visitors directions on his/her destination



[624]

12. SECURITY SERVICES - EXIT PROCEDURES

The institution shall ensure the security of all people and other things inside the campus thus providing for measures to safeguard the whole institution

Office or Division TMCC – Security Office



Who may avail All Stakeholders


Student ID (For Students)

Company ID (For Employees)

Valid ID (For Others)

TMCC

TMCC

Personal


PROCESS ING TIME

PERSON RESPONSIBLE

1. Appearance of Personality and Returns Visitor Pass (if necessary) Upon Exit

1. Checking of Bags/Vehicle, and Retrieval of Visitors’ Pass


2. Logging out of Name and Other Vital Information

2. Presents Log Book and Check for Completeness



13. HR HIRING PROCESS AND SERVICES

A. APPLICATION PROCESS

Procedures on how to submit application form in the HR Office.

Office or Division TMCC – Human Resource Office


Type of Transaction G2C Government to Citizen

Who may avail Qualified applicants

[625]


1. RESUME (3 copies)

2. APPLICATION LETTER

3. TRANSCRIPT OF RECORDS (1

original - to be returned and 1

photocopy)

4. DIPLOMA (1 original- to be returned

and 1 photocopy)

Personal

Personal

Issuing Institution

Issuing Institution


PROCESS ING TIME

PERSON RESPONSIBLE

1. Sign in at the

HR Log Book


None 1 minute HR Staff

2. Submit the application letter together with the documents at the HR office. (onsite or online)

2. Receive and check the application letter and documents 2.1 Filing of documents for screening

None

2 minutes HR Staff

3. Wait for a call or text for the result of the application

3. Screen the documents if qualified 3.1 Set schedule of interview for qualified applicants 3.2 Records management of qualified and non-qualified applicants (segregation and filing)

None 2 days HR Staff

4. If qualified, applicant is informed of the interview date

4. Inform the applicant for the schedule of interview via SMS or call

None 10 minutes HR Head

TOTAL P0.00 2 days and

13 minutes

[626]

B. INTERVIEW OF APPLICANTS

Procedures on what to do in the interview process in the HR Office.




Who may avail Qualified applicants particularly residents of Trece Martires City


1. Resume (3 copies) 2. Application Letter 3. Transcript Of Records (1 original – to

be returned and 1 photocopy) 3. Diploma (1 original- to be returned and

1 photocopy)

Personal

Personal

Issuing Institution

Issuing Institution


PROCESS ING TIME

PERSON RESPONSIBLE

1. Sign in at the

HR Log Book


1.1 Brief applicants on the initial interview procedures

1.2 Advise applicants to wait for their name to called for interview

1.3 Call the first interviewee and the subsequent interviewees after every interview

None

None

None

None

1 minute

3 minutes

2 minutes

1 minute

HR Staff

HR Staff

HR Staff

HR Staff

2. Proceed to initial interview; Next-in-line interviewees shall wait to be called while an applicant is being interviewed

2. Conduct initial interview

2.1 Advise qualified applicant to take the next interview (with the college Dean and concerned VP) 2.1.a Advise non-

qualified

applicants that

applications is on

active file

2.2 Endorse qualified applicant to the

None

None

None

5 minutes

1 minute

10 minutes

HR Head

HR Head

HR staff

[627]

College Dean and concerned Vice President

4. Proceed to college dean concerned for another Interview

4. Conduct interview

4.1 Interviewers shall

submit

evaluation/intervie

w results to the

HR Office after

every interview

None 1 hour Department

Head or Dean,

and concerned

Vice President

5. Wait for the result of Interview

5. Evaluate results of

Interview

5.1 Prepare

summary of

evaluation results

and submit the

same to the HR

Head

None

None

30 minutes

30 minutes

HR Head

HR Staff

6. If qualified, the applicant must prepare for a demo- teaching and bring all the materials needed (Usually, the applicant is already ready for demo teaching after the interview)

6. Advise applicant for demo-teaching schedule if qualified and remind for the teaching materials

None

None

3 minutes HR Head

College Dean

HR Head

TOTAL P0.00 2 hours &

26 minutes

[628]

C. EVALUATION ON DEMO –TEACHING

Procedures on what to do in the evaluation process in the HR Office




Who may avail Qualified applicants particularly residents of Trece Martires City who passed the Evaluation on Demo- teaching.


1. Teaching materials/Equipment (Demo-teaching)

Client


PROCESS ING TIME

PERSON RESPONSIBLE

1. Sign in at the

HR Log Book


to the client

1.1 Advise qualified applicants on their sequence of demo-teaching

1.2 Call the first applicant for demonstration. Names of subsequent applicants shall be called after every successful demo

None

None

1 minute

1 minute

1 minute

HR Staff

2. Start Demo -

Teaching

2. Observe, evaluate

and rate the demo

teacher

None

30 minutes

Panel

3. Proceed and

listen to the post

conference

3. Discuss evaluation

Results

3.1 Collect results from the panel to be submitted to the HR Head

3.2 Prepare final report on qualified and disqualified applicants

None

None

15 minutes

5 minutes

Panel

HR Staff

[629]

4. Receive

instructions from

the HR personnel

on the next steps

to be taken

4. Schedule the final

interview,

None 15 minutes College

President’s

Secretary

TOTAL P0.00 1 hour and

6 minutes

D. FINAL INTERVIEW

Procedures on what to do in the Final interview process in the HR Office.




Who may avail Qualified applicants particularly residents of Trece Martires City who passed the Evaluation on Demo- teaching


Application Documents (3 copies each in white long folder)

HR Office


PROCESS ING TIME

PERSON RESPONSIBLE

1. Sign in at the

HR Log Book


to the client


5. 2. Proceed to the

6. President’s

Office

2. Conduct Final Interview and confirmation or denial of hiring

None 30 minutes College

President

3. If you passed

the final interview,

and was

confirmed hired by

the President,

proceed to the HR

Office

3. Provide the list of

201file for

submission of

requirements (3)

copies each in

white folder)

None 2 minutes HR Staff

[630]

4. Proceed to your College Dean

4. The Dean will give the needed teaching loads and other tasks

None 20 minutes College Dean


14. SUBMISSION OF MEDICAL/DENTAL REQUIREMENTS OF STUDENT FOR ENROLMENT

Procedure in accomplishing the medical requirements.

Office or Division TMCC – Medical Clinic



Who may avail All students of the School


1. Proof of enrolment 2. CBC 3. Urinalysis 4. Chest X-ray 5. Drug Test 6. Physical Exam 7. Dental exam

Registrar’s Office Any medical laboratory/Clinic Any medical laboratory/Clinic Any medical laboratory/Clinic Any medical laboratory/Clinic Any medical laboratory/Clinic Any Dental/Clinic


PROCESS ING TIME

PERSON RESPONSIBLE

1. Submit the required documents

1. Receive the documents

1.1 Review the submitted medical documents

1.2 Assess the results for appropriate actions (ex. Re-conduct of laboratory test

1.3 Advise student of the results of the medical examination

None

None

None

None

1 minute

3 minutes

5 minutes

2 minutes

School Nurse

[631]

2. Present the enrolment form/ clearance signature

2. Sign the enrolment form/clearance

None 1 minute School Nurse


15. MEDICAL CHECK-UP

For Check-up of signs and symptoms of illness for students and employees

Office or Division TMCC – Nurses Clinic



Who may avail All students and employees of the School



PROCESS ING TIME

PERSON RESPONSIBLE

1. Seek medical attention

1. Assess the signs and symptoms of the patient.

1.1. Take the patients vital signs

1.2. Provide counter medications to relieve symptoms

1.3. Refer the patient to a physician in cases when medical assessment is beyond the scope of the nurse

None

None

None

None

5 minutes

5 minutes

2 minutes

3 minutes

School Nurse Nurse’s Clinic





[632]

16. DENTAL CHECK-UP

For visual dental check-up of the student or employees






Dental records Medical office


PROCESS ING TIME

PERSON RESPONSIBLE

1. Seek dental attention

1. assesses the patient’s oral cavity for any infection or cavities 1.1 Advise if the patient

has any of the following:

1.1a Oral infection 1.1b Cavities 1.1c Tooth extraction 1.1d Dental Filling 1.2 Prescribe proper

medication for treatment

1.3 Provide referral

letter to patient’s dentist of choice for treatment of items A, B, and C for further proper dental treatment

None

None

None

None

5 minutes

minutes

2 minutes

2 minutes

School Dentist

Dental Clinic

School Dentist

Dental Clinic School Dentist

Dental Clinic

School Dentist

Dental Clinic


[633]

17. REQUIREMENTS FOR SEMESTER CLEARANCE FOR THE NURSE/DENTAL CLINIC

Procedure in signing of semestral clearance for students.






Semestral clearance Registrar’s Office


PROCESS ING TIME

PERSON RESPONSIBLE

1. Present semestral clearance

1. Receive the semestral clearance 1.1 Assess the

completeness of the requirements

1.2 Signing of clearance

None

None

3 minutes

1 minute

School Nurse/Dentist

2. Receive the duly signed clearance

2. Return the signed clearance to the client

None 1 minute School Nurse/Dentist


18. INVENTORY SERVICES A. Updating the Students’ Cumulative Record

Office or Division TMCC – Office of the Student Affairs



Who may avail All Students of the School


2 pcs. 2x2 white background with name tag Studio ID picture (for First Year, Transferees and Returnees)

Photo Studio

[634]

1 Photocopy of Registration Form 1 expanded long folder (with assigned color by course)

Personal Personal


PROCESS ING TIME

PERSON RESPONSIBLE

1. Proceed to the Guidance and Counseling office and present the registration form

1. Checks and verifies the Registration Form

1.1 Provides the

Personal Inventory Sheet (PIS) to the concerned student

None

None

3 minutes

3 minutes

Guidance Counselor

2. Fill out the PIS and submit the same to the Guidance Counselor

2. Receive the filled out

PIS

2.1 Conducts initial

interview

2.2 Records and

Files the PIS

None

10 minutes

Guidance

Counselor


19. COUNSELING SERVICES

A. Procedures on individual/group counseling of students






None

None

[635]


PROCESS ING TIME

PERSON RESPONSIBLE

1. Reports to the Guidance Counselor for counseling session

1. Accommodates the Counselee and accomplishes the Counseling Form

None 3 minutes Guidance Counselors

2. Articulates issues concerns to the Guidance Counselors

2. Listens attentively to the concerns of the Counselee

None

20 minutes Guidance Counselors

3. Interacts and process oneself during disclosure

3. Clarifies and summarize the issues, problems of the Counselee

None

20 minutes

depending

on the intensity of the case

Guidance Counselors

4. Decides and discerns on the proper course of action to be taken regarding to the issues

4. Encourages, affirms or suggests alternatives toward the solution of the dilemmas

None


5. Requests for follow-up schedule for another counseling session as the need arises

5. Provides follow-up counseling schedule as needed

None



[636]

20. REQUEST FOR GOOD MORAL CERTIFICATE

Process on requesting Good Moral






Accomplished Request Form OSA


PROCESS ING TIME

PERSON RESPONSIBLE

1. Fill out the request slip for good moral certification

1. Receive the filled out request form

1.1 Conducts interview

1.2 Processes Certification

None

15 minutes

Guidance

Associate/

Guidance Counselor

2. Receives Certification

2. Gives Certification to Client

None 3 minutes Guidance

Associate/

Guidance Counselor


21. COUNSELING SERVICES (ONSITE)

B. Exit Interview

Office or Division TMCC – Guidance Office



Who may avail Exiting Students


Exit Clearance Office of the Registrar

[637]


PROCESS ING TIME

PERSON RESPONSIBLE

1. Presents the exit clearance for exit interview

1.1 Receives the exit clearance

None

2 minutes

Guidance Associate/ Guidance Counselor

2. Fill out the appointment slip schedule form for exit interview

2.1 Schedules the exit interview

None

3 minutes


3. Returns for exit interview schedule

3.1 Conducts the exit interview

None

10 minutes


4. Fill out the exit interview form and updates the record in the Guidance Office

4.1 Explain the client how to answer the exit interview form 4.2 Writes or updates the record of the concern student

None 10 minutes Guidance Associate/ Guidance Counselor

5. Submits the exit interview form

5.1 Rechecks and keeps the exit interview form 5.2 Signs the exit clearance when the interview is already done

None None

3 minutes 1 minute



[638]


Internal Services

[639]

1. REQUEST FOR CERTIFICATION

Procedures on what to do in getting the certificate in the HR Office.




Who may avail All TMCC Employees


1. Copy of Service Record HR Staff

Information Section


PROCESS ING TIME

PERSON RESPONSIBLE

1. Sign in at the

HR Log Book


to the clients


2. Request for certification

2. Processing of Certification 2.1 Preparation 2.2 Signature 2.3 Seal

None

None

None

10 minutes 2 minutes 2 minutes

HR Staff

HR Head

Registrar Staff

3. Receive the certification

3. Release of certification to the client

None 2 minutes HR Staff


2. SECURING EXIT CLEARANCE Procedures on what to do in getting the exit clearance in the HR Office




Who may avail Outgoing TMCC employees


Exit Clearance Form- 3 copies (Copy for HR City Government, HR TMCC, and Personal copy)

TMCC HR OFFICE

[640]


PROCESS ING TIME

PERSON RESPONSIBLE

1. Sign in at the

HR Log

Book


to the clients


2. Request for Clearance

Form

2. Give the clearance

Form


3. Proceed to the

signatories

3. Process the clearance

3.1 College Dean 3.2 Librarian 3.3 Property Custodian 3.4 Cashier 3.5 HR Head 3.6 College President 3.7 Vice President for Academic Affairs 3.8 Registrar

None None None

None None None None

None

5 minutes 5 minutes 5 minutes

5 minutes 5 minutes 5 minutes 5 minutes

2 minutes

Signatories

4. Submit the

finished

Clearance

4. Receive, check and file the clearance


TOTAL P0.00 40

minutes

[641]

FEEDBACK AND COMPLAINTS MECHANISM

How to send a feedback?

Answer the feedback form available in every office and put it in the feedback and complaint drop box located near the Public Assistance Complaint Desk at the City Hall Lobby. HRMO Tel. No.(046)419-1174/ CMO Hotline 0995-6184105 Email Address : [email protected] /

[email protected]

How feedback is processed?

The Human Resource Management Office through its authorized personnel will be the one to open and collect the feedback from drop box every Friday. The HRMO will consolidate the feedback, verify their nature and refer the same to the office concerned.

How to file complaints?

To file a complaint against any Department Head/Division Chief/Officials and Employees of the City Government, you may call or personally proceed to the Public Assistance Complaint Desk at the City Hall Lobby. Additionally, you can fill-out a Complaint Form and send it through our feedback and complaint drop box also located at the Public Assistance Complaint Desk. For inquiries and follow-ups, you may contact the following: HRMO Tel. No.(046)419-1174/ CMO Hotline 0995-6184105

Email Address: [email protected] / [email protected]

How complaints are processed?

The Human Resource Management Office through its authorized personnel will be the one to open and collect the feedback and complaints from the drop box every Friday. The HRMO will consolidate the complaint/s, verify their nature and refer the same to the office concerned.

Contact Information of ARTA, PCC and CCB

ARTA : [email protected] / 8478-5093 PCC : 8888 CCB : 0908-881-6565(SMS)

mailto:[email protected]


[642]

CUSTOMER FEEDBACK FORM

Because we are committed to deliver exemplary service to the public, please let us know how we have served you. This form may be used for compliments, suggestions and complaints. Date: _________________________________ Time: ________________________________ Client’s Name : ___________________________________________________________ Contact No. : ___________________________________________________________ Address : ___________________________________________________________ Gender: Age-Group

Male 18 & below 31 – 40 51 – 60 Female 19 – 30 41 – 50 60 & above

Customer Satisfactory Rating

Office Transacted/Visited: ______________________ Service Availed: ________________________ For the following questions, this rating scale shall be used. Please check the box for your answer.

5 = Very Satisfied 4 = Satisfied 3 = Neutral 2 = Unsatisfied 1 = Very Unsatisfied

QUESTION 1 2 3 4 5 1. How would you rate your overall satisfaction with regards

to the quality of service delivered? 2. How satisfied were you with the outcome of the service

provided?

3. How satisfied were you in terms of the response time to

your transaction given by the office?

4. How satisfied were you with the employee’s friendliness,

courteousness, politeness, fair treatment, & willingness to

serve?

5. How satisfied were you with the employee’s competence

or skill in delivering service?

Comments and/or Suggestions: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Please fill-up this form and drop it in the suggestion box provided in the Public Assistance and Complaint Desks at the City Hall Lobby.

If your request has not been attended promptly and courteously, please send your inquiries, suggestions, recommendations and/or complaints to Mayor Gemma Buendia Lubigan, Office of the City Mayor, 2F City Hall Bldg. You may also send in your feedback via email at [email protected] / [email protected] or call/text us at (046)419-11740/ 0995-6184105.

Thank you very much


[643]

Date: ___________________________ Time: ____________________________

Name of Complainant: ____________________________________________________

Contact Number: _____________________ E-mail Address: ____________________

Residence Address: _____________________________________________________

________________________________________________________________________

Office Address: _________________________________________________________

________________________________________________________________________

Name of Person Being Complained: _________________________________________

Position/Office: __________________________________________________________

Statement of Complaint: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Note: You may use the back page for additional information.

____________________________

Signature over Printed Name

Please fill-up this form and drop it in the suggestion box provided in the Public Assistance and Complaint Desks at the City Hall Lobby. If your request has not been attended promptly and courteously, please send your inquiries, suggestions, recommendations and/or

complaints to Mayor Gemma Buendia Lubigan, Office of the City Mayor, 2F City Hall Bldg. You may also send in your feedback via email at [email protected] / [email protected] or call/text us at (046)419-11740/ 0995-6184105.

Thank you very much

COMPLAINT FORM


[644]

LIST OF OFFICES

OFFICE ADDRESS CONTACT

INFORMATION

City Mayor’s Office 2nd Floor, City Hall Bldg., Gov.’s Drive, Brgy. San Agustin, Trece Martires City

(046) 419-0353/ (046) 419-0887

Office of the City Mayor – Business Permitting and Licensing Office

2nd Floor, City Hall Bldg., Gov.’s Drive, Brgy. San Agustin, Trece Martires City

(046) 419-0299

Office of the City Mayor – City Nutrition Division


(046) 419-2330/ 09985424870

Office of the City Mayor – City Tourism and Information Office

2nd Floor, Loren’s Bldg. City Hall Compound, Brgy. San Agustin, Trece Martires City

(046) 419-0002

Office of the City Mayor – Traffic Management Office

Command Center Bldg. Brgy. Gregorio, Trece Martires City

0915-3495277

Office of the City Mayor – Civil Security Unit

Command Center Bldg. Brgy. Gregorio, Trece Martires City

(046) 419-0878/ (046) 419-2923

Office of the City Mayor – Public Employment Services Office


(046) 419-2330/ 0933-5561596

Office of the City Mayor – City Slaughterhouse Operation

Saluysoy Rd., Brgy. San Agustin, Trece Martires City

(046) 423-9694

Office of the City Mayor – Treceño Medical Pavilion

Trece-Indang Rd., Brgy. Luciano, Trece Martires City

(046) 443-9157

Office of the City Mayor – Trece Martires Memorial Park

1st Floor, City Hall Bldg., Gov.’s Drive, Brgy. San Agustin, Trece Martires City

0906-2314888

Office of the City Mayor – City Market Administration

City Market, Brgy. San Agustin, Trece Martires City

(046) 4190912

Office of the City Mayor – Population Committee


0929-7350420

Office of the City Mayor – Local Housing Office


0945-1605515

Office of the City Mayor – City Information and Communication Technology Office


0999-8712103

Office of the City Mayor – 1st Floor, City Hall Bldg., Gov.’s Drive, (046) 419-3418

[645]

Bids and Awards Committee

Brgy. San Agustin, Trece Martires City

Office of the City Vice Mayor


(046) 423-2694

Office of the City Administrator


(046) 409-9169 0919-0675409

Office of the Secretary to the Sanggunian


(046) 409-9169 0919-0675409

City Planning and Development Office


(046)419-2422

City Engineering Office 2nd Floor, City Hall Bldg., Gov.’s Drive, Brgy. San Agustin, Trece Martires City

(046) 419-0352

City Assessor’s Office 1st Floor, City Hall Bldg., Gov.’s Drive, Brgy. San Agustin, Trece Martires City

(046) 419-2403

City Budget Office 1st Floor, City Hall Bldg., Gov.’s Drive, Brgy. San Agustin, Trece Martires City

(046) 419-0928

City Treasurer’s Office 1st Floor, City Hall Bldg., Gov.’s Drive, Brgy. San Agustin, Trece Martires City

(046) 419-2532/ (046) 419-2451

City Civil Registrar’s Office


(046) 419-2864

City Social Welfare and Development Office


(046) 419-2720

City Accounting Office 1st Floor, City Hall Bldg., Gov.’s Drive, Brgy. San Agustin, Trece Martires City

(046) 419-0940


1st Floor, City Hall Bldg., Gov.’s Drive, Brgy. San Agustin, Trece Martires City

(046) 419-0200

City Health Office City Health Office, City Hall Compound, Brgy. San Agustin, Trece Martires City

(046) 419-0091/ (046) 419-2425

City Agriculture’s Office 2nd Floor, Loren’s Bldg. City Hall Compound, Brgy. San Agustin, Trece Martires City

(046) 419-3405

[646]

City Human Resources Management Office


0917-5476358

City Disaster Risk Reduction and Management Office

City Hall Compound, Brgy. San Agustin, Trece Martires City

(046)419-3858 0949-6298026

(smart) 0977-6763491

(globe)

City Environment and Natural Resources Office

1st Flr. City Health Office Bldg. City Hall Compound, Trece Martires City

0917-5608849

City Legal Office 2nd Floor, Loren’s Bldg. City Hall Compound, Brgy. San Agustin, Trece Martires City

0919-9903178


Trece-Indang Rd., Brgy. Luciano, Trece Martires City

(046) 419-0218/ (046) 419-0223