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Phone+63-2-855-9319 Fax+63-2-855-9309 [email protected]
1st Quarter
2012
LTP’s A380 hangar
Forward to the future of aviation
� TechniLink 1st Quarter 2012
TechniLink is published quarterly by Lufthansa Technik Philippines for its customers and friends. http://www.ltp.com.ph
FOUNDED IN the year 2000 as a joint venture of Lufthansa Technik AG and Philippine aviation service provider MacroAsia Corporation, Lufthansa Technik Philippines offers a wide range of aircraft maintenance, repair and overhaul (MRO) services to customers worldwide.
The company focuses on base maintenance checks for the A319/A320, A330/A340 types of aircraft. It has 13 hangar bays and workshops which have been designed according to the latest industry standards in order to support aircraft maintenance, major modifications, cabin reconfigurations, engine maintenance and painting for the A319/A320, A330/A340 and B747-400 and B777 aircraft.
LTP’s broad experience in A330/A340 base maintenance checks has earned the trust of thirty customers worldwide. It is also rendering line maintenance to more than twenty domestic and international carriers.
Through a partnership with Lufthansa Technical Training Philippines (LTTP), LTP mechanics are certified through EASA
QAircalinQAirAsia XQAir Atlanta
IcelandicQ Air BusanQ Air ChinaQ Air MacauQ Air MauritiusQ Air NiuginiQ Air PhilippinesQ Air Tahiti NuiQ All Nippon
AirwaysQ AmentumQ Asiana AirlinesQ Austrian AirlinesQ bmiQ Cathay PacificQ Cebu Pacific AirQ China AirlinesQ China EasternQ DragonairQ Etihad AirwaysQ Eva AirQ Go AirQ Gulf AirQ Hawaiian AirlinesQ ILFC
Q Japan AirlinesQ Jeju AirQ Jet AirwaysQJetstar AirwaysQJetstar PacificQJin AirQKorean AirQ Kuwait AirwaysQ LAN AirlinesQ Lufthansa Q Malaysia AirlinesQ Mandarin AirlinesQ MyTravel AirwaysQ Philippine AirlinesQ Qantas AirwaysQ Qatar AirwaysQ Royal Brunei AirlinesQSaudia AirlinesQ StarflyerQ Strategic AirlinesQ Swiss International Q Thomas CookQ Virgin Atlantic AirwaysQVietnam AirlinesQVladivostok AirQ Volito Aviation
ServicesQZest Airways
Dear readers, If marking two milestones in just one quarter is any indication of what lies ahead for Lufthansa Technik Philippines for the rest of 2012, it will surely be one
exciting flight.We opened the year with the inauguration
of our A380 hangar. Top Philippine government officials headed by President Benigno Simeon Aquino III witnessed the dazzling extravaganza in early February. Inspired by the inroads that Lufthansa Technik Philippines has carved to place the Philippines on the global aviation map, the President, in his speech expressed his
DominikWiener-Silva,VicePresident—Marketing&Sales,LufthansaTechnikPhilippines
editorLiza Martija associate editorCarla Martinez art directorSheree Ti adviserDominik Wiener-Silva [email protected]
optimism for the future of Philippine aviation (page 6).
Closely following the launch of the hangar is the start of the disassembly of the 100th engine in our engine teardown shop (page 1). This significant event highlights the importance of engine teardown as a source of material to supply Engine Overhaul Services with spare parts.
We are now also working on maintenance works which are fruits of our strong relationships with our customers. Vladivostok have entrusted their A330s to us for C-checks. Currently, we are working on the fourth C-check for the operator’s A330 fleet (page 8). Prior to this, we have provided C-checks to nine of their A320s. Meanwhile, we have completed two C1-checks on AirAsia X’s A330s (page 9).
Our solid relationship with Qantas Airways
and Jetstar Airways has expanded our services to another operator within the Jetstar network. At the end of 2011, we have completed a C2-check and refreshed the cabin of Vietnam’s Jetstar Pacific (page 9). Also, at the beginning of the year, we have provided reliable support to Jetstar Pacific in an AOG in Vietnam (page 4).
We hope that your year has started fruitfully as you have hoped. We are committed in helping you achieve a productive 2012.
Sincerely yours,
Dominik [email protected]
Introduction
Part 66-compliant courses. LTP holds repair station certificates
from the FAA, EASA, CAAP and other airworthiness authorities.
Our customers:
TechniLink 1st Quarter 2012 3
News & Updates
LTP disassembles 100th jet engine
AN IMPORTANT milestone was reached recently by Lufthansa Technik Philippines when work began on the teardown of the 100th engine in the jet engine shop in Manila.
With reducing maintenance cost and increasing quality and performance as key areas of focus, engine teardown is becoming more and more important as a source of surplus parts to global airlines and MROs. Forseeing this need, Lufthansa Technik set up the dedicated shop at Lufthansa Technik Philippines to meet the global demand. The teardown of the 100th engine, a General Electric, CF6-80C2, was initiated in the presence of executives of the engine supplier and customer, GA Telesis (GAT). GAT is yet the biggest customer yet of the teardown shop in Manila, with sales in 2011 surpassing the level of the previous year by a large margin.
In his speech to mark the momentous occasion, Abdol Moabery, president & CEO of GAT, said, “GA Telesis has been at Lufthansa Technik’s side as it built up its engine teardown line. We have obtained here the answer to our needs in terms of quality and integrated customer orientation.
We are therefore prepared to follow the strongly growing surplus needs of the Lufthansa Technik Group with the EPAR Surplus Chain Management product envisaged for this purpose.” EPAR Surplus Chain Management is Lufthansa Technik’s combination of engine teardown, MRO and warehouse services.
Jan Pfeil, vice president Engine and Component Overhaul at Lufthansa Technik Philippines, explained in his speech, “Lufthansa Technik Philippines is proud to satisfy the requirements of GA Telesis as one of the market-leading companies. We intend to further develop our strengths, amongst other measures by setting up customer distribution warehouses with web-based access that give us a unique selling point today.”
Initially designed to handle 50 engines per year maximum, Lufthansa Technik’s engine teardown shop expects to double that figure within the next years, thus further increasing the importance of engine teardown as a source of material to supply Engine Overhaul Services with spare parts.
TechniLink 1st Quarter 2012 3
Marksmilestonewhenitbegandisassemblingof100thjetengine
6
Personnel assignment• Roaring support for the lion 4• Technical support for Jetstar Pacific 4
Customer news• Job well done on first batch of 8 Vladivostok A330s • Solid support to the Airline Operators 8 Council• First C-check by LTP for Jetstar Pacific 9 completed
Contents
Opening of new A380 maintenance hangar at Lufthansa Technik Philippines
News & Updates• LTP reaches out to typhoon victims 10• Shared vision: 10 Providing maintenance services to the world’s only flying eye hospital
9AirAsia X A330s delivered on time by LTP
� TechniLink 1st Quarter 2012
Personnel assignment
�
Roaring support for the lionProvidesTRAXtrainingtoLionAir
Lufthansa Technik Philippines sent four IT personnel to Lion Air to facilitate a training program on TRAX for the operator’s key users.
Indonesia’s largest private carrier recently performed a migration of data from an old server to a new one. Complementing this
Technical support for Jetstar PacificA Lufthansa Technik Philippines technical support team comprising three structural mechanics and their team leader flew to Ho Chi Minh City in Vietnam to provide Aircraft on Ground (AOG) support to a Jetstar Pacific B737-400 aircraft.
After successfully diagnosing the problem raised by the customer, the team began the repair task, often using specialized tools they brought with them from Manila. The task required them to replace an aluminum fairing panel. This entailed working in and out of the fuel tank, removing fasteners from the top of the wing skin that passes through the tank, and ensuring that the secured panel will generate no leakage.
It took the team less than a week to restore the aircraft, much to the satisfaction of the customer. The team showed dedication as they
worked throughout Tết Nguyên Đán or Vietnamese Lunar New Year, widely known as the most important holiday and festival in Vietnam. The commitment shown by the team in providing fast response and reliable support combined with their full range of
expertise, was highly regarded by the customer.
Jetstar Pacific recently joined LTP’s roster of customers, with LTP providing base maintenance customers to its Airbus A320 aircraft. Based in Ho Chi Minh City, Jetstar Pacific is Vietnam’s first value based carrier. Vietnam Airlines holds the majority ownership at 70% while 30% is held by the Qantas Group. Jetstar Pacific operates a domestic fleet of five Boeing 737s and two Airbus A320s that fly across seven destinations in Vietnam.
data transfer is a software upgrade from TRAX EVO 1 to a newer version, EVO 4. The upgrade shall fine-tune the database and bring efficiency into managing its stored contents and information.
With LTP’s expertise on the TRAX software, an IT manager and three system analysts were flown to Jakarta, Indonesia
to train Lion Air’s users on the newly upgraded software. Users were trained on the key areas of TRAX such as Logistics/Inventory, Planning, Production,
StructuralmechanicsflytoVietnamtosupportaJetstarPacificB737-400.
Engineering, Technical Record, Quality and Training.
The TRAX training for Lion Air has two phases in March 2012 and is part of LTP’s personnel deployment program.
LTP understands the growing demands and trends in the aviation industry and prides itself with highly-skilled and well-trained personnel behind modern-day IT infrastructure it has invested in. Being well-versed on the functionalities of TRAX has previously brought some of LTP’s IT personnel to Jetstar Airways in Australia and Jetstar Airways in Singapore to conduct a training on the TRAX software.
Lion Air took to the skies from Indonesia in year 2000 with one aircraft in its fleet. Within eight years of operation, Lion Air now claims to have the biggest market share in Indonesia as it flies to more than 36 cities in Indonesia and many other destinations such as Singapore, Malaysia and Vietnam on a fleet of brand new Boeing 737-900ER. It now boasts of 90 aircraft in its fleet.
TechniLink 1st Quarter 2012 �
In a few months, Lufthansa Technik Philippines will soon welcome the future of aviation — the Airbus A380 — to its newest maintenance hangar. This new flagship of the world’s biggest airline operators will usher in a new chapter in LTP’s rich history.
We invite you to be a part of it.
�
Forward to the future of aviation
TechniLink 1st Quarter 2012 �
� TechniLink 1st Quarter 2012
Lufthansa Technik Philippines (LTP), one of the largest providers of aircraft maintenance services in Asia, has opened a third hangar in Manila for work on widebody aircraft. With this step, the company is preparing for the technical support of the world’s largest commercial aircraft. Lufthansa Technik Philippines, an Airbus specialist, will start cabin modifications for the Airbus A380 in April 2012.
The company, a joint venture between Lufthansa Technik (51%) and the Philippine’s MacroAsia Corporation (49%), invested USD 30 million in the construction of the new hangar, which is 8,500 square meters large and 35 meters in height. The new hangar offers space to work simultaneously on one widebody and two narrowbody aircraft.
• Third widebody hangar in Manila • Up to 400 new jobs
Forward to the future of aviation
�
“With the new hangar, we’ll be able to keep up with the increasing demand for technical services for long-haul Airbus aircraft, particularly in the Asian market,” said Lufthansa Technik AG’s Chairman of the Executive Board, August Wilhelm Henningsen. “By adding A380 capability, it underscores Lufthansa Technik Philippines’ role as global competence center for Airbus overhauls.”
Operating the new hangar will also mean adding 400 high-technology and high-skills jobs to the existing 2,700 jobs in LTP.
“The opening of the new hangar serves to reaffirm the Filipino aviation workers’ place among the world’s best and underscores LTP’s long-term plans of operating in the Philippines,” said Washington SyCip, Chairman of Lufthansa Technik Philippines.
In preparation for the capability expansion, Lufthansa Technik Philippines employees have completed trainings
which consisted of A380-specific course in Lufthansa Technical Training Philippines, the on-site training center in Manila, and several months of on-the-job training performing A380 C-checks at Lufthansa Technik in Frankfurt. In these exposures, Filipino engineers and mechanics yet again benefited from the exchange of knowledge and skills within the Lufthansa Technik Group.
Eleven years after its founding, Lufthansa Technik Philippines, located at Manila’s Ninoy Aquino International Airport, offers comprehensive technical services including lease return checks and cabin modification for the Airbus A330/A340 and A320 families and now also for the Airbus A380. It has 30 base maintenance customers including Philippine Airlines, Lufthansa, Qantas, Virgin Atlantic, LAN Chile and AirAsia X. Lufthansa Technik Philippines has about 20 approvals from aviation authorities including the American FAA and the European EASA.
Opening of new A380 maintenance hangar at Lufthansa Technik Philippines
President Aquino pilots a virtual Airbus 380 during the inauguration. Seated behind him are (L-R) Washington SyCip, LTP Chairman of the Board; Dr. Lucio Tan, Philippine Airlines Chairman
and CEO; Manuel Roxas II, Secretary of Transportation and Communications; August Wilhelm Henningsen, Lufthansa Technik AG Chairman of the Executive Board; and Gerald Frielinghaus, LTP President and CEO.
CLICK ON THE PHOTOS TO VIEW LARGER VERSION
TechniLink 1st Quarter 2012 �
Forward to the future of aviation
Top Philippine government officials, representatives of the diplomatic corps, customers, friends from the business community and members of the local press enjoyed a virtual tour aboard the Airbus A380. Major stops were the countries of origin of LTP customers. Much to the delight of employees, the virtual tour, which signaled the opening of the new hangar, was followed by a facility tour of President Aquino.
Photo: Gil Nartea / Malacañang Photo Bureau
CLICK ON THE PHOTOS TO VIEW LARGER VERSION
8 TechniLink 1st Quarter 2012
Customer news
Lufthansa Technik Philippines (LTP) successfully carried out a C-check and main landing gear change for an Airbus A330 operated by Vladivostok Air, early this year.
The aircraft is the fourth of a series of A330s that the Russian airline is entrusting
Job well done on first batch of Vladivostok A330sTheRussianoperatorwillsendtwootherA330sbeforetheendof2012
to LTP for the first time.It was in 2010 that the first Vladivostok
A330 aircraft underwent base maintenance check at LTP. For the first aircraft, LTP performed C-check, and modification and replacement of components. Since then, three other Vladivostok A330s have been
spotted at the LTP hangars for C-checks and a landing gear change while two A330s are scheduled to arrive in the last quarter of 2012 for C-check as well.
LTP and Vladivosok Air began their collaboration in 2009 through Vladivostok’s Total Technical Support (TTS®) agreement
with Lufthansa Technik AG (LHT). In that agreement, LTP provided base maintenance services on the operator’s A320 fleet.
LTP remains committed to delivering its services with world-class standards in order to hone its growing relationship with Vladivostok Air over the years.
Vladivostok is the largest airline in Russia’s Far East, carrying more than a million passengers annually by utilizing the various aircraft types on its fleet. Vladivostok Air conducts flights to 24 domestic and 13 international locations.
SUBSIDIARIES OF MacroAsia Corporation including Lufthansa Technik Philippines, MacroAsia Catering and MacroAsia Airport Services hosted a lunch for the Airline Operators Council (AOC) general assembly meeting. The event was held at Marriot Hotel in Cebu last March 9. Every year, the AOC holds a general assembly meeting to discuss issues and concerns that are relevant to the daily operations of AOC members, which comprise various airlines and service providers operating in Manila. A facility inspection is also conducted by the AOC to assess whether the airports within the country are well-suited to accommodate diverted
flights or additional flights. Among the airports frequently visited are Diosdado Macapagal International Airport (DMIA) in Clark and Mactan-Cebu International
Solid support to the Airline Operators CouncilAirport (MCIA) in Cebu. AOC chairperson and station manager of Cathay Pacific Airways, Ed Monreal presided over the meeting.
TechniLink 1st Quarter 2012 9
Customer news
First C-check completed for Jetstar PacificSolidpartnershipwithQantasandJetstarhasexpandedLTP’sservicestoanotheroperatorwithintheJetstarnetwork
An A320 of Vietnam’s Jetstar Pacific successfully underwent a C2-check and cabin refurbishment at Lufthansa Technik Philippines (LTP) at the end of year 2011.
LTP refreshed the cabin and its parts in parallel with the aircraft’s scheduled check. The success of this event is backed by LTP’s experience and manpower skills in dealing with cabin tasks.
“Extending our services to another carrier from the Jetstar network is testament of LTP’s reliability as a partner in aircraft maintenance, repair and overhaul. As we express our thanks to Jetstar Pacific for their valuable trust, we also stand firm in our commitment in consistently meeting their expectations,” says Dominik Wiener-Silva, Lufthansa Technik Philippines vice president for Marketing and Sales.
200 to seven destinations across Vietnam. Jetstar Pacific is part of the Jetstar Group, Asia’s largest and fastest growing low fares network.
Jetstar Pacific is Vietnam’s first value-based carrier, operating an existing seven aircraft fleet including five Boeing B737-400 aircraft and two Airbus A320-
AirAsia X A330s delivered on time by LTP
TWO AIRBUS A330s belonging to AirAsia X recently came out of the Lufthansa Technik Philippines’ hangar after undergoing successful C1-checks.
AirAsia X expressed their satisfaction on the on-time delivery of the two A330s.
“Lufthansa Technik Philippines have always shown its full commitment to AirAsia X by providing reliable support and service. They fully understand our requirements and have successfully fulfilled these requisites through the years,” said Anaz Ahmad Tajuddin, Regional Head of Engineering, AirAsia group.
The successful long-haul low-fare affiliate of AirAsia, Asia’s leading and largest low-cost airline, will entrust another of its A340 aircraft to the Manila-based Lufthansa Technik AG affiliate in April this year for a special layover.
Dominik Wiener-Silva, vice president for Marketing and Sales of LTP, said: “AirAsia X’s show of continued trust and confidence in
Lufthansa Technik Philippines’ capability propels us to further prove that their trust in us will always be well-placed.”
Lufthansa Technik Philippines and AirAsia X’s partnership began in 2010 with a three-year base maintenance agreement that covered base maintenance services to nine of the airline’s A330 and two A340 aircraft.
TwoAirAsiaXA330swererecentlyreleasedontimeafterundergoingC1-checksinLTP
Among the MRO services LTP has performed include C-checks, a heavy maintenance check, several cabin retrofit and aircraft painting. Since then, LTP has continually proven its commitment to respond to the exacting needs of its customer with high quality, reliable and fast turnaround time, and competitive prices.
10 TechniLink 1st Quarter 2012
Manila. ORBIS has also established several country office centers around the world to provide long-term assistance and training.
In 2010, while in a mission to Manila, LTP attended to the Flying Hospital by providing NDT services to the aircraft. This year, ORBIS announced a line-up of destinations for 2012, which includes Iloilo City, Philippines, in addition to several other countries across the world.
News & Updates
LTP reaches out to typhoon victimsThe Employees Council (EC) of Lufthansa Technik Philippines spearheaded a relief operation to Cagayan De Oro City (approx. 789 kms/490 miles from Manila, found in Mindanao) which have been badly hit by typhoon Sendong (international name: Washi) during the last quarter of 2011.
The EC initially raised funds through cash donations from the employees. The support of the management and LTP’s
10
Shared visionONCE AGAIN, Lufthansa Technik Philippines (LTP) extends a helping hand to ORBIS International, a non-profit, humanitarian
organization dedicated to saving eyesight.Since 2003, LTP has been a partner
to ORBIS by ensuring the safety and reliability of ORBIS’s hospital with wings as it continues its mission of circling the globe to combat preventable and treatable blindness.
LTP supports ORBIS by providing non-destructive testing (NDT) services for the Flying Eye Hospital, a DC-10 jet aircraft that functions as a travelling ophthalmic hospital and teaching facility. The extent of LTP’s support is not limited geographically within
Providingmaintenanceservicestotheworld’sonlyflyingeyehospital
the Philippines. On separate occasions, when the aircraft was stationed at Dubai and Indonesia, LTP sent two trained and highly-skilled NDT personnel from its Engine & Component Overhaul department to perform a 90-day plank inspection on the aircraft.
The ORBIS Flying Eye Hospital is literally a hospital with wings that brings together dedicated eye care professionals and aviators to deliver training to local eye care providers and treatment to underserved patients in developing countries around the world. Within the Philippines, it has flown to Subic, Angeles City, Cebu, Davao, and
Corporate Social Responsibility program helped to increase the collected donation.
The team in-charge of the operation flew down south of the country to visit the affected areas. With the raised funds, the team was able to supply victims with relief goods which consisted of food, water, blankets and slippers.
LTP is proud to have helped as much as 200 families affected by the calamity.
It was a collective effort within the organization as employees themselves were behind the success of the operation.
Typhoon Washi was reportedly one of the deadliest cyclones to have hit the Philippines in the past twelve years. The onslaught of this calamity resulted to a massive death toll with hundreds left missing, homeless and injured.
TechniLink 1st Quarter 2012 11
Vice President Dominik [email protected] +63-2-855-9310Mobile +63-917-515-1479
Key AccountsManagerPearl [email protected] +63-2-855-9315Mobile +63-917-793-1509
Sales — Base MaintenanceManagerBernard [email protected] +63-2-855-9319Mobile +63-917-838-5746
Sales — Base MaintenanceProject ManagerLotishelle [email protected] +63-2-855-2222 ext. 8518
Sales — Base MaintenanceSenior Sales Executive, Business DevelopmentSebastian [email protected] +63-2-855-2222 ext. 8540 Mobile +63-917-808-5321
Sales — Line Maintenance and AOGSenior Account ExecutiveErick [email protected] +63-2-855-2222 ext. 8527Mobile +63-917-850-7147
Marketing Communications Section Manager Liza Martija [email protected] Phone +63-2-855-9215 Mobile +63-917-857-7127
Marketing & Sales Group
TechniLink 3rd Quarter 2009 11For Technilink Magazine subscription, email us at [email protected] AOG desk +63-2-855-9122
Contacts
Sales — Base MaintenanceProject ManagerRyan [email protected] +63-2-855-2222 ext. 8540Mobile +63-917-515-917
Sales — Base MaintenanceSales ConsultantRegis [email protected] +63-2-855-2222 ext. 8518Mobile +63-917-511-0357
Sales — Base MaintenanceAccount ExecutiveFrezel [email protected] +63-2-855-2222 ext. 8541Mobile +63-917-587-7105
Key Accounts — Personnel AssignmentAccount ExecutiveEdherlina [email protected] +63-2-855-2222 ext. 8526
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Lufthansa Technik PhilippinesAddress:MacroAsiaSpecialEconomicZone,VillamorAirBase,PasayCity1309Philippines
Phone:+63-2-855-9319AOG desk:+63-2-855-9122E-mail:[email protected]:www.ltp.com.ph
