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WWP Supplier Quality GM 1960 Process Control Plan Audit Summary Sheet GM 1927 Date: Supplier Name: Supplier Phone: Mfg. DUNS: Plant Location & Count Auditor: (SQE, SQI) Auditor Phone: Auditor: E-Mail: GM Division: Part Number (s): Part Name: Drawing Date: EWO #: / ODM # Eng. Change Level: PPAP/Interim/Benestare Statu Model Year: Program Creativity Team: Commodity: Reason For Audit: Safety Related Part ? Type of Audit: Product Validation/Qualification Comple Driver of Audit: Focus of Audit: Approved Approved, but need Documentation Not Approved Follow-Up Audit Date: TECHNICAL INFORMATION AVAILABILITY Yes No N/A Com 1. 2. Does the supplier have the final customer approved drawing? 3. 4. Are all technical regulations/CTS/SSTS available? 5. QUALITY SYSTEM DOCUMENTATION 6. Is a Process Flow Diagram available? 7. Does the Process Flow Diagram include receiving? 8. Does the Process Flow Diagram include rework? 9. Does the Process Flow Diagram include scrap? 10. Does the Process Flow Diagram include gauging/inspection? 11. Does the Process Flow Diagram include shipping? 12. 13. Is there a PFMEA available? 14. 15. Is there any evidence that it is kept up to date? 16. Is there a Process Control Plan (PCP) available? 17. 18. 19. 20. 21. Are KPCs/PQCs/KCCs called out on the PCP? 22. Are actual drawings availabe at production facilty with the latest Is the print complete (Tolerances, GD&T, Correct Datums, KPCs, If supplier is design responsible, has DFMEA been used to develop Does the Process Flow Diagram include labeling and Part ID at receiving, WHIP, finished good and shipping areas? Is the PFMEA acceptable (RPNs, numbers match Process flow and include KPCs/PQCs/KCCs)? Is the Process Control Plan (PCP) acceptable (numbers match PFMEA and Process Flow, including KPCs/PQCs/KCCs, GP-12 if applicable and latest EWO/ODM included)? Are all "Current Controls" listed on the PFMEA detailed on the Are process controls in place in the PCP to address the high PFMEA Risk Priority Numbers? Is there a procedure/process for Continuous Improvement for Risk Are sample sizes and check frequency for each operation Future Launch Current Partial Other Initial Follow Up Run at Rate (GP9 Attachemen APQP Confirmati Mgmt. Request Plant Reque Run @ Rate Top Focus CSL-1 CSL-2 Major Disruption DD&W Component Check Pl Critical Fastner D/PFMEA Shutdown/Start Up CPIP/Warranty Other Part / Assemb Line /Cell Operation / Mach Complete Mfg. Syst Quality System - Ongoing Yes No Yes No

1n GM 1927 16 Process Control Plan Audit April 2005

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Page 1: 1n GM 1927 16 Process Control Plan Audit April 2005

Revised 01-21-05

WWP Supplier Quality GM 1960-BProcess Control Plan Audit Summary Sheet GM 1927-16

Date:

Supplier Name: Supplier Phone:

Mfg. DUNS: Plant Location & Country:

Auditor: (SQE, SQI) Auditor Phone:

Auditor: E-Mail: GM Division:

Part Number (s): Part Name:

Drawing Date: EWO #: / ODM # Eng. Change Level:

PPAP/Interim/Benestare Status: Model Year: Program

Creativity Team: Commodity:

Reason For Audit: Safety Related Part ?

Type of Audit: Product Validation/Qualification Complete:

Driver of Audit:

Focus of Audit:

Approved Approved, but need Documentation Not Approved Follow-Up Audit Date:

TECHNICAL INFORMATION AVAILABILITY Yes No N/A Comments1. Are actual drawings availabe at production facilty with the latest change level?2. Does the supplier have the final customer approved drawing?3. Is the print complete (Tolerances, GD&T, Correct Datums, KPCs, etc.)?4. Are all technical regulations/CTS/SSTS available?5. If supplier is design responsible, has DFMEA been used to develop the PFMEA?

QUALITY SYSTEM DOCUMENTATION6. Is a Process Flow Diagram available?7. Does the Process Flow Diagram include receiving?8. Does the Process Flow Diagram include rework?9. Does the Process Flow Diagram include scrap?10. Does the Process Flow Diagram include gauging/inspection?11. Does the Process Flow Diagram include shipping?12.

13. Is there a PFMEA available?14.

15. Is there any evidence that it is kept up to date?16. Is there a Process Control Plan (PCP) available?17.

18. Are all "Current Controls" listed on the PFMEA detailed on the Control Plan?19.

20. Is there a procedure/process for Continuous Improvement for Risk Reduction?21. Are KPCs/PQCs/KCCs called out on the PCP?22. Are sample sizes and check frequency for each operation reasonable?

Does the Process Flow Diagram include labeling and Part ID at receiving, WHIP, finished good and shipping areas?

Is the PFMEA acceptable (RPNs, numbers match Process flow and include KPCs/PQCs/KCCs)?

Is the Process Control Plan (PCP) acceptable (numbers match PFMEA and Process Flow, including KPCs/PQCs/KCCs, GP-12 if applicable and latest EWO/ODM included)?

Are process controls in place in the PCP to address the high PFMEA Risk Priority Numbers?

Future Launch Current Partial Other

Initial Follow Up Run at Rate (GP9 Attachement B)

APQP Confirmation Mgmt. Request Plant Request Run @ Rate

Top Focus CSL-1 CSL-2 Major Disruption

DD&WComponent Check PlanCritical Fastner (D02) D/PFMEA

Shutdown/Start Up Audit

CPIP/Warranty

Other

Part / Assembly Line /Cell Operation / Machine Complete Mfg. System Quality System - Ongoing Documentation

Yes No

Yes No N/A

N/A

Page 2: 1n GM 1927 16 Process Control Plan Audit April 2005

Revised 01-21-05

23.

24.

25.

26. Is the workplace properly configured and matches Process Flow Diagram?27. Are all tools and gauges properly identified?28. Are all gauges calibrated?29. Are all tools and gauges certified?30. Is gauge Repeatability and Reproducabilty less than 10%?31. Do all gauges have proper operator instructions?32. Are proper operator instructions available for each operation?33.

34. Is there Standardized Work?35. Is the Standradized Work being followed?36. Do the operators understand the instructions?37. Have operators been properly trained?38. Are boundary samples (BS) available to operators?39. Are boundary samples (BS) in use?40. Are Master Parts or samples available to confirm inspection?41. Are Master Parts available for error proofing devices?42. Is there a Preventive Maintenance (PM) plan on tools and is it followed?43. Is there a Preventive Maintenance (PM) plan on equipment and is it followed?44. Are listed tests and inspections per control plan, actually performed as stated?45. Where the Process Control Plan calls for SPC are the data properly recorded?46. Are the Upper Control Limits (ULC) current?47. Are the Lower Control Limits (LCL) current?48. Does the data make sense and are reasonable control limits shown?49. Are out of control points noted with the corrective action taken?50. Are product audits showing acceptable results for Final Product?51.52. Does packaging and material handling protect parts from damage?53.54. Are all parts and components labeled properly?QUALITY SYSTEM IMPLEMENTATION BY MANAGEMENT55. Is there a process for documenting and tracking Downtime?56. Is there a process for documenting and tracking Scrap?57. Is there a process for documenting and tracking Premium Freight?58. Is there a process for documenting and tracking Plant Problem Reports?59. Does leadership ensure that Out of Control Conditions are managed?60. Are Action Plans (AP) followed?61.62. Are problems quickly communicated to people who can help?

63. Does the support system respond to the operator?64. If more than one shift, does information part passes across shifts?65. Are all checks to be done under the PCP requirements performed?66. Are results properly documented?67. Are suitable actions taken in case of deviations?

Auditors Comments:

Supplier Representative Signature GM Representative Signature

Do your supplier's provide evidance of approved material for all components needed for the assembled part?

Are controls in place to ensure only approved incoming material released for production?When parts require traceability, do controls link component traceability to the final part?

Are Standardized Work instructions detailed to run the job properly, including handling of non-conforming parts?

Does the manufacturing process demonstrate the required capability or performance?

Are instructions for handling Work In Process (WIP) and final product followed throughout the process to shipping area; including repair/rework areas?

Is responsibility for implementation assigned and do people understand their responsibility?

Page 3: 1n GM 1927 16 Process Control Plan Audit April 2005

Revised 01-21-05

N/A

Page 4: 1n GM 1927 16 Process Control Plan Audit April 2005

document.xls Summary Printed 04/08/2023

Revised 01-21-05

Technical Information Availability0 1. Actual Drawing 0 2. Approved Drawing 0 3. Print Complete

0 4. Technical Regulations 0 5. DFMEA to PFMEA

0 Total Potential 20 0%

Quality System Documentaion0 6. Process Flow Diagram (PFD) 0 7. PFD Receiving 0 8. PFD Rework

0 9. PFD Scrap 0 10. PFD Gauging and Inspecion 0 11. PFD Shipping

0 12. PFD Labeling 0 13. PFMEA Available 0 14. PFMEA Acceptable

0 15. Evidence PFMEA Up to Date 0 0 17. PCP Acceptable

0 18. Current Controls PFMEA and PCP 0 19. RPN Reduction Plan 0

0 21. KPCs/PQCs/KCCs on PCP 0 22. Sample Sizes and Frequency

0 Total Potential 68 0%

Quality System Implementaion Plan

0 23. Approved Material List 0 0 25. Parts have Traceability

0 26. Workplace Properly Configured 0 27. Tools and Gauges Identified 0 28. Gauges Calibrated

0 29. Tools and Gauges Certified 0 0 31. Proper Operator Instructions

0 0 0 34. Standardized Work

0 35. Standardized Work Followed 0 0 37. Operators Trained

0 38. Boundary Samples Available 0 39. Boundary Samples in Use 0 40. Master Parts/Samples Available

0 41. Master Parts for Error Proofing 0 0

0 0 45. SPC Data 0 46. UCL

0 47. LCL 0 48. Reasonable Control Limits 0 49. Out of Control Limits

0 50. Product Audits for Final Product 0 51. Cabability Studies 0

0 53. WIP for Final Product 0 54. Parts and Components Label

0 Total Potential 128 0%

Quality System Implementaion by Management4 55. Tracking of Downtime 4 56. Tracking of Scrap 4 57. Tracking of Premium Freight

4 58. Tracking of Plant Problem Reports 4 59. Out of Control Conditions 4 60. Action Plans Followed

4 61. Implementation Responsibility 4 62. Communication 4 63. Support System for Operators

4 64. Information Across all Shifts 4 65. Check Requirements Performed 4 66. Results Documented

4 67. Actions for Deviations

52 Total Potential 52 100%

0% 0 Technical Information Availability RED0% 0 Quality System Documentaion RED0% 0 Quality System Implemenation Plan RED

100% 52 Quality System Implemenation by Management GREEN

19% 52 Overall RED

Pts Element Scoring Summary Scoring:0 Element is not in place and no evidence of plans to implement

1 Element is not in place but a plan to implement is documented

2 Element is in place but it is not being followed

3 Element in place but not followed at each job or all the time

4 Element is in place and it is being followed

16. Process Control Plan (PCP) Available

20. Continuous Improvement Procedure/process

24. Controls in Place for Incoming Material

30. Gauge Repeatability and Reproducability

32. Operator Instructions at Each Operation

33. Detailed Standardized Work Instructions

36. Operators Understand Instructions

42. Preventative Maintence Plan on Tools

43. Preventative Maintence Plan on Equipment

44. Listed Tests and Inspections Performed as Stated

52. Packaging and Material Handling

Green 90%

Yellow 70-89%

Red <69%

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5 of 13 Revised 01-21-05

A. Technical Information Availability AUDIT WORKSHEET

Score OBSERVATIONS

1 R

2 R

3 R

4 R

5 DFMEA / PFMEA R

B. Quality System Documentation AUDIT WORKSHEET

Score OBSERVATIONS

6 Is a Process Flow Diagram available? Process Flow Diagram R

7 Process Flow Diagram R

8 Process Flow Diagram R

9 Process Flow Diagram R

10 Process Flow Diagram R

11 Process Flow Diagram R

12 Process Flow Diagram R

13 Is there a PFMEA available? Current Updated FMEA R

14 R

15 R

16 R

17 R

QUESTION: In regard to Technical Information Availability,

EVIDENCE / DOCUMENTATION

REQUIRED

QUESTIONS TO ASK AND WHAT TO LOOK FOR

G/Y/R

Are actual drawings available at production facility with the latest change level?

Blue PrintMaterial Spec Sheets

Do you have drawings?Do you have math data?

Does the supplier have the final customer approved drawing?

Blue PrintMath Data

Have you checked EWO and revision date?

Is the print complete (Tolerances, GD&T, Correct Datums, KPCs, etc.)?

Completed Engineering Drawings

Verify print has all information (if applicable, time wise) with PPAP

package.

Are all technical regulations/CTS/SSTS available?

Part Print/Specification Package

Verify Component Technical Specifications and Sub-System

Technical Specification are available for review.

If supplier is design responsible, has DFMEA been used to develop the PFMEA?

Verify PFMEA addresses initial DFMEA concerns (high RPNs,

corrective actions, etc.)

QUESTION: In regard to Quality System Documentation,

EVIDENCE / DOCUMENTATION

REQUIRED

QUESTIONS TO ASK AND WHAT TO LOOK FOR

G/Y/R

Is the Process Flow Diagram linked to FMEAs, Control Plan,

Operator Instructions, etc?

Does the Process Flow Diagram include receiving?

Assure Receiving Inspection matches the Process Flow

Diagram and what is observed on the shop floor.

Does the Process Flow Diagram include rework?

Assure Rework matches the Process Flow Diagram and what

is observed on the shop floor.

Does the Process Flow Diagram include scrap?

Assure Scrap matches the Process Flow Diagram and what

is observed on the shop floor.

Does the Process Flow Diagram include gauging/inspection?

Assure Gauging/Inspection matches the Process Flow

Diagram and what is observed on the shop floor.

Does the Process Flow Diagram include shipping?

Assure Shipping matches the Process Flow Diagram and what

is observed on the shop floor.

Does the Process Flow Diagram include labeling and Part ID at receiving, WHIP, finished good and shipping areas?

Assure Labeling and Part ID, etc. matches the Process Flow

Diagram and what is observed on the shop floor.

Verify team members , dates etc. of actual PFMEA.

Is the PFMEA acceptable (RPNs, numbers match Process flow and include KPCs/PQCs/KCCs)?

PFMEA Changed Log, Meeting Minutes or

Similar History

Verify that ALL high RPN or Critical line items have action

plans which include Error Proofing.

Is there any evidence that it is kept up to date?

PFMEA Changed Log, Meeting Minutes or

Similar History

Do RPN numbers reflect latest AIAG edition ? (3rd edition July

2001)Evidence of current issues are

related back to P.M. Check Sheet.

Review P.M. Log for TYPE of Interval.

Is it TIME or QUANTITY based (P.M.)?

Verify that PFMEA is updated as required & matches Control Plan

(Review PRR's).Verify any current failure mode is

present on the PFMEA.

Is there a Process Control Plan (PCP) available?

Updated Process Control Plan

Verify current dates, etc. of PCP document.

Is the Process Control Plan (PCP) acceptable (numbers match PFMEA and Process Flow, including KPCs/PQCs/KCCs, GP-12 if applicable and latest EWO/ODM included)?

PCP, Changed Log, Meeting Minutes or

Similar History (Linking all Documents)

Verify that PFMEA is updated as required and matches Process

Control Plan.

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18 R

19 R

20 R

21 R

22 Control Plan R

C. Quality System Implementation Plan AUDIT WORKSHEET

Score OBSERVATIONS

23 R

24 R

25 Traceability Documents R

26 R

27 R

28 Are all gauges calibrated? R

29 Are all tools and gauges certified? R

30 R

31 Gauge Instructions R

32 Operator Instructions R

33 Operator Instructions R

34 Is there Standardized Work? R

35 Is the Standradized Work being followed? Layered Audits. R

Are all "Current Controls" listed on the PFMEA detailed on the Control Plan?

Current ControlsCall Out on

Print/PCP/PFMEA

Are Current Contols listed on the PFMEA and PCP?

Are process controls in place in the PCP to address the high PFMEA Risk Priority Numbers?

PFMEA Change Log, PCP or RPN Reduction

Worksheet

Appropriate Control and/or Redundant Inspection as

appropriate. (1927-21)

Is there a procedure/process for Continuous Improvement for Risk Reduction?

PFMEA Procedure of Continuous Improvement

Meeting minutes, worksheets, historic PFMEA's.

Are KPCs/PQCs/KCCs called out on the PCP?

Control PlanBlue Print

Verify KPCs, PQCs, and KCCs are addressed on PCP.

Are sample sizes and check frequency for each operation reasonable?

Is there a history of failures inspite of existing controls?

Does internal data (scrap, rework, FTQ, etc) suggest sample sizes and frequency are adequate?

QUESTION: In regard to Quality System Implementation Plan,

EVIDENCE / DOCUMENTATION

REQUIRED

QUESTIONS TO ASK AND WHAT TO LOOK FOR

G/Y/R

Do your supplier's provide evidance of approved material for all components needed for the assembled part?

Certification/Test Records

Supplier PPAP Packages

Cumulative Control Data

Review Incoming Inspection Sheets (if available).

Review Hold or Reject area for Incoming Inspection area

(component parts/assemblies on the manufacturing floor are approved prior to release)

Are controls in place to ensure only approved incoming material released for production?

Certification/Test Records

Supplier PPAP Packages

Cumulative Control Data

Review PPAP data, including interim approvals (How do you

indicate that component parts/assemblies on the

manufacturing floor are approved prior to release).

When parts require traceability, do controls link component traceability to the final part?

Look for Lot Controls, Dimensional Traceability to

N.I.S.T.

Is the workplace properly configured and matches Process Flow Diagram?

Process Flow DiagramOperator Instruction at

Workstation

Does the Material Flow / Work Station match the Process Flow

Diagram?

Are all tools and gauges properly identified?

Gage and Tool Certification Records

Verify tools and gages are to the latest engineering change level

and Preventative Maintenance as specified.

Ensure all GM or other customer's tags are available on

the tooling.

Gage and Tool Certification Records

Check to make sure gauges are calibrated.

Verify tools and gages are to the latest engineering change level.

Gage and Tool Certification Records

Check to make sure tools and gauges are certified.

Verify tools and gages are to the latest engineering change level.

Is gauge Repeatability and Reproducabilty less than 10%?

Gage R&R Documentation

Check to make sure that gauge R&R is done on a yearly basis for

all gauges. If guage R&R is between 10 and 30 percent (MSA

& PPAP Manual).

Do all gauges have proper operator instructions?

Ensure that Gauge Instructions are attached to the gauge.

Are proper operator instructions available for each operation?

Verify operator instructions are firmly attached and visible to

operator during gauging process.Verify instructions are to the

latest engineering change level.

Are Standardized Work instructions detailed to run the job properly, including handling of non-conforming parts?

Verify operations are being performed as indicated in work

instructions (job time, handling of non-conforming material etc).

Standardized Worksheets

Verify that there are Standardized Worksheets.

Standardized Worksheets

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36 Operator Instructions R

37 Have operators been properly trained? Operator Instructions R

38 Operator Instructions R

39 Are boundary samples (BS) in use? Operator Instructions R

40 Verify Master Parts R

41 Set Up Records R

42 R

43 R

44 Process Control Plan R

45 R

46 X-Bar and R Charts How old are the ULC? R

47 X-Bar and R Charts How old are the LCL? R

48 R

Do the operators understand the instructions?

Ask operator to demonstrate use of gage and explain implication of conforming and non-conforming

parts.

Ask operator to demonstrate use of gage and explain implication of conforming and non-conforming

parts.Certification Training Record or

Plan.

Are boundary samples (BS) available to operators?

Verify operations are being performed as indicated in work

instructions (job time, handling of non-conforming material etc).Verify that supplier has actual boundary samples for review.

Verify operations are being performed as indicated in work

instructions (job time, handling of non-conforming material etc).Verify that supplier has actual boundary samples for review.

Are Master Parts or samples available to confirm inspection?

Master PartsSamples

Are Master Parts available for error proofing devices?

Challenge the E.P. system.E.P Verification Plan, Layered

Audits, Test Parts for Error Proofing.

Is there a Preventive Maintenance (PM) plan on tools and is it followed?

PM LogPFMEA

Review PM Log to verify PM performed according to PM

procedure.

Is there a Preventive Maintenance (PM) plan on equipment and is it followed?

PM LogPFMEA

Verify PM plan is being followed.Review PM Log to verify PM performed according to PM

procedure.

Are listed tests and inspections per control plan, actually performed as stated?

Per Process Control Plan ask operator to demonstrate test

and/or inspection.Review test/inspection log to validate test/inspection being

performed as specified.

Where the Process Control Plan calls for SPC are the data properly recorded?

Process Control PlanSPC Records

Look at actual SPC records and data collection.

Are all data boxes filled in?Are control limits calculated?

Are there trends/patterns present that would indicate a need to

recalculate limits?Are the limits actually control limits or are they spec limits?

Do the control limits exceed the specified tolerances?

Do the limits indicate the process to be incapable and yet the process is allowed to run?

Are the Upper Control Limits (ULC) current?

Are the Lower Control Limits (LCL) current?

Does the data make sense and are reasonable control limits shown?

Run ChartsProcess Control Plan

SPC Records

Look at actual SPC records.Are all data boxes filled in?

Are control limits calculated?Are there trends present that

would indicate a need to recalculate limits that have been

ignored?Are the limits actually control limits or are they spec limits?

Do the control limits exceed the specified tolerances?

Do the limits indicate the process to be incapable and yet the process is allowed to run?

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49 SPC Records R

50 R

51 Ppk Studies R

52 R

53 R

54 R

D. Quality System Implementation by Management AUDIT WORKSHEET

Score OBSERVATIONS

55 R

56 R

57 R

58 R

59 R

Are out of control points noted with the corrective action taken?

Review actual SPC records.Every point out if control requires a note outlining corrective action.

Answer no if any out of control point is not explained.

Are product audits showing acceptable results for Final Product?

Dock and Incoming Audit Sheets, Layered Audits

Documented failed parts per shipment.

Dock Audits/Tracking Trends/Descrepent Parts.

Does the manufacturing process demonstrate the required capability or performance?

Review current capability records.Does the process demonstrate a minimum of 1.67 Ppk for KPC's

(per PPAP Manual)?

Does packaging and material handling protect parts from damage?

Dock and Incoming Audit Sheets

Does WIP protection at supplier have adequate protection to

protect parts from damage until packed and on carrier?

Is there evidence that damage observed at assembly center, etc,

is present at supplier?Are there any PRRs related to

Package and Handeling?For Material handling for the

entire process, are parts protected from damage?

Are instructions for handling Work In Process (WIP) and final product followed throughout the process to shipping area; including repair/rework areas?

WIP InstructionsFinal Shipping

Instructions

Check to make sure all operators and material handling personnel are aware of and following WIP

instructions.

Are all parts and components labeled properly?

Shipping LabelPart Print

Process Control PlanInspection Sheets

Does the Shipping Label match the Part Print?

Verify Control Plan and In-Process Inspection sheets.

QUESTION: In regard to Quality System Implementation by Management,

EVIDENCE / DOCUMENTATION

REQUIRED

QUESTIONS TO ASK AND WHAT TO LOOK FOR

G/Y/R

Is there a process for documenting and tracking Downtime?

Plant Informational Board

Current Charting of Information

Are records for Downtime used to manage the business?

Look for existing charts, data logs, action plans, or similar that

validate the existence of a tracking mechanism.

Is there a process for documenting and tracking Scrap?

Plant Informational Board

Current Charting of Information

Are records for Scrap used to manage the business?

Look for existing charts, data logs, action plans, or similar that

validate the existence of a tracking mechanism.

Is there a process for documenting and tracking Premium Freight?

Plant Informational Board

Current Charting of Information

Are records for Premium Freight used to manage the business?Look for existing charts, data

logs, action plans, or similar that validate the existence of a

tracking mechanism.

Is there a process for documenting and tracking Plant Problem Reports?

Plant Informational Board

Current Charting of Information

Are records for Plant Problem Reports used to manage the

business?Look for existing charts, data

logs, action plans, or similar that validate the existence of a

tracking mechanism.

Does leadership ensure that Out of Control Conditions are managed?

SPC RecordsAction Plans

Regularly review SPC data, check to see that there is a

system to manage out of control conditions that includes action

plans with assigned responsibility.

Ask someone noted on the action plan to explain their involvement

and or responsibility.

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60 Are Action Plans (AP) followed? R

61 R

62 Problem Log R

63 Problem Log R

64 Shift Log R

65 R

66 Are results properly documented? R

SPC RecordsAction Plans

Document effectivly and timely, check to see that there is a

system to manage out of control conditions that includes action

plans with assigned responsibility.

Ask someone noted on the action plan to explain their involvement

and or responsibility.

Is responsibility for implementation assigned and do people understand their responsibility?

SPC RecordsAction Plans

From SPC review, check to see that there is a system to manage

out of control conditions that includes action plans with assigned responsibility.

Ask someone noted on the action plan to explain their involvement

and or responsibility.

Are problems quickly communicated to people who can help?

Does an escalation process exist to quickly communicate to the

appropriate level within the orginaztion and ensure that support and action plans are

followed.

Does the support system respond to the operator?

Look for a daily problem log or similar.

Look at entry and action dates for some evidence of that those responsible for resolution are

quickly engaged.Look for evidence that operators are part of the problem resolution

process.Ask operators if they are aware of

problems and how they are resolved.

If more than one shift, does information part passes across shifts?

Look for shift log/notes.Audit records to assure that reported problems and their resolutions are also reported

back to the originator.Look for evidence of a closed

loop on shift problems.

Are all checks to be done under the PCP requirements performed?

PFMEAProcess Control Plan

Is there evidence that all concerns are tracked back to the PFMEA to confirm that the failure

mode has been included?Look for PFMEA change log cross referenced to PRR log,

customer complaint log, voice of the process review, warranty

data, etc.Is there evidence that controls

have been added, or controls/RPNs revised based on

concerns.

PFMEAProcess Control Plan

Is there evidence that all concerns are tracked back to the PFMEA to confirm that the failure

mode has been included?Look for PFMEA change log cross referenced to PRR log,

customer complaint log, voice of the process review, warranty

data, etc.Is there evidence that controls

have been added, or controls/RPNs revised based on

concerns.

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10 of 13 Revised 01-21-05

67 R

Approved Approved, but need Documentation

Follow-Up Audit Date:

Supplier Representative Signature GM Representative Signature

Are suitable actions taken in case of deviations?

PFMEAProcess Control Plan

Is there evidence that all concerns are tracked back to the PFMEA to confirm that the failure

mode has been included?Look for PFMEA change log cross referenced to PRR log,

customer complaint log, voice of the process review, warranty

data, etc.Is there evidence that controls

have been added, or controls/RPNs revised based on

concerns.

Page 11: 1n GM 1927 16 Process Control Plan Audit April 2005

Process Performance SUPPLIER ACTION PLAN REPORT Rev. 7 1/7/02

document.xls Printed: 04/08/2023 Page 11 of 13

Supplier Start Date: SQE

Location Rev. Date: SQE Phone & Fax #:

Duns Grad Date: Manager:

Commodity Program: Group:

Prepared by: Creativity Team:

"Color Codes"

G Green - Task Completed on TimeY Yellow - Task May Be LateR Red - Task is LateW White - Task Re-Timed, No StatusB Blue - Task Status is Incorrect / Not Updated

On Track (Bold Box/No Color)TOTAL TOTAL STATUS

0 0

ITEM ACTION ITEM

STATUS HISTORY

COUNTER MEASURES

# 1 2 3 4 5

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

ACTION LEADER

DATE OPENED

TARGET CLOSE DATE

ACTUAL CLOSE DATE

LAST UPDATE

6

Oldest Most

Recent

D3
Graduation Date: This Date Will Be Determined By GM SQ Directors
D4
For PDC SQE Only: Identify which program your supplier is in "IQ' or "SQA".
E15
Formula: DO NOT TYPE IN THIS CELL, UNLESS YOUR ARE MODIFYING THE FORMULA
G15
Formula: DO NOT TYPE IN THIS CELL, UNLESS YOUR ARE MODIFYING THE FORMULA
C16
ACTION ITEM: The item that requires action to improve the process or quality of the product being produced.
D16
ACTION LEADER: The person that leads the team to make the improvements. This should be the suppliers person but may be a GM Management person.
E16
START DATE: The date the action item was identified and listed in the action item column
F16
TARGET CLOSE DATE: The date the supplier will complete the action item. This date may change. If the date changes, you are required to entry the correct color code in the pass status and present status columns. A comment on why the change to be entered in the comment field
G16
ACTUALCLOSE DATE: The date the action item was closed TO INCLUDE VALIDATION. The SQE should validate the action item as being closed and RESOLVED.
H16
LAST UPDATE: The date the SQE reviewed the action item.
I16
PAST STATUS: The cell is filled in when the status changes. Oldest status to the left If status is WHITE put a "W" in the cell. Do not leave blank. Copy the cell for the correct color. COLOR CODE: GREEN: Task Completed on Time YELLOW: Action item is in trouble and may affect target date. RED: Action item has missed target date. WHITE: Task Re-Timed, No Status BLUE: Task Status is incorrect / Not Updated
O16
COUNTER MEASURES:
Page 12: 1n GM 1927 16 Process Control Plan Audit April 2005

Process Performance SUPPLIER ACTION PLAN REPORT Rev. 7 1/7/02

document.xls Printed: 04/08/2023 Page 12 of 13

Supplier Start Date: SQE

Location Rev. Date: SQE Phone & Fax #:

Duns Grad Date: Manager:

Commodity Program: Group:

Prepared by: Creativity Team:

"Color Codes"

G Green - Task Completed on TimeY Yellow - Task May Be LateR Red - Task is LateW White - Task Re-Timed, No StatusB Blue - Task Status is Incorrect / Not Updated

On Track (Bold Box/No Color)TOTAL TOTAL STATUS

0 0

ITEM ACTION ITEM

STATUS HISTORY

COUNTER MEASURES

# 1 2 3 4 5

ACTION LEADER

DATE OPENED

TARGET CLOSE DATE

ACTUAL CLOSE DATE

LAST UPDATE

6

Oldest Most

Recent

24

25

26

27

28

29

D3
Graduation Date: This Date Will Be Determined By GM SQ Directors
D4
For PDC SQE Only: Identify which program your supplier is in "IQ' or "SQA".
E15
Formula: DO NOT TYPE IN THIS CELL, UNLESS YOUR ARE MODIFYING THE FORMULA
G15
Formula: DO NOT TYPE IN THIS CELL, UNLESS YOUR ARE MODIFYING THE FORMULA
C16
ACTION ITEM: The item that requires action to improve the process or quality of the product being produced.
D16
ACTION LEADER: The person that leads the team to make the improvements. This should be the suppliers person but may be a GM Management person.
E16
START DATE: The date the action item was identified and listed in the action item column
F16
TARGET CLOSE DATE: The date the supplier will complete the action item. This date may change. If the date changes, you are required to entry the correct color code in the pass status and present status columns. A comment on why the change to be entered in the comment field
G16
ACTUALCLOSE DATE: The date the action item was closed TO INCLUDE VALIDATION. The SQE should validate the action item as being closed and RESOLVED.
H16
LAST UPDATE: The date the SQE reviewed the action item.
I16
PAST STATUS: The cell is filled in when the status changes. Oldest status to the left If status is WHITE put a "W" in the cell. Do not leave blank. Copy the cell for the correct color. COLOR CODE: GREEN: Task Completed on Time YELLOW: Action item is in trouble and may affect target date. RED: Action item has missed target date. WHITE: Task Re-Timed, No Status BLUE: Task Status is incorrect / Not Updated
O16
COUNTER MEASURES:
Page 13: 1n GM 1927 16 Process Control Plan Audit April 2005

Process Performance SUPPLIER ACTION PLAN REPORT Rev. 7 1/7/02

document.xls Printed: 04/08/2023 Page 13 of 13

Person at supplier that prepared the form for the GM SQE. (If applicable)B5:

ACTION ITEM: The item that requires action to improve the process or quality of the product being produced.C16:

Graduation Date:This Date Will Be Determined By GM SQ Directors

D3:

For PDC SQE Only:Identify which program your supplier is in "IQ' or "SQA".

D4:

ACTION LEADER: The person that leads the team to make the improvements. This should be the suppliers person but may be a GM Management person.D16:

Formula: DO NOT TYPE IN THIS CELL, UNLESS YOUR ARE MODIFYING THE FORMULAE15:

START DATE: The date the action item was identified and listed in the action item columnE16:

TARGET CLOSE DATE: The date the supplier will complete the action item.

This date may change. If the date changes, you are required to entry the correct color code in the pass status and present status columns. A comment on why the change to be entered in the comment field

F16:

Formula: DO NOT TYPE IN THIS CELL, UNLESS YOUR ARE MODIFYING THE FORMULAG15:

ACTUALCLOSE DATE: The date the action item was closed TO INCLUDE VALIDATION.

The SQE should validate the action item as being closed and RESOLVED.

G16:

LAST UPDATE: The date the SQE reviewed the action item.H16:

PAST STATUS: The cell is filled in when the status changes. Oldest status to the leftIf status is WHITE put a "W" in the cell. Do not leave blank.Copy the cell for the correct color.

COLOR CODE:GREEN: Task Completed on Time YELLOW: Action item is in trouble and may affect target date.RED: Action item has missed target date.WHITE: Task Re-Timed, No StatusBLUE: Task Status is incorrect / Not Updated

I16:

COUNTER MEASURES: O16: