1.introduction to pom

Agenda!!Agenda!!

Definition of management

Functions of Management

Characteristics of Management

Professional Qualities –Manager

Understand Importance of

ManagementPrinciples Of Management (Anand Choudhary) 1

INTRODUCTION to management

POM-Principle… Why ??POM-Principle… Why ?? What is a principle?

Who defines them and How are these formed?

Why are these principles required? Are there

any validations/thumb rules for laying down

these principles?

Do principles change? If so -What are the

factors lead to changes?

Principles Of Management (Anand Choudhary)2

POM-Principle…POM-Principle… What is a principle?

It’s a fundamental truth or at least believed to be true at a given time

Who defines them and How are these formed? Each one of us have some other principle Depending upon the situation the person in-

charge defines

3Principles Of Management (Anand Choudhary)

POM-Principle…POM-Principle…(contd)(contd)

Why are these principles required? Are there any validations/thumb rules for laying down these principles? Guide (shows a direction) through to

achieve the desired objective/goal and to overcome complexities

There cannot a thumb rule principles, they are all based on thought process, experience and the need of that situation/time

Principles Of Management (Anand Choudhary) 4

POM-Principle…POM-Principle…(contd)(contd)

Do principles change? If so -What are the factors lead to changes? Some facts are universal eg: Archimedes principles- which never

change However, managerial principles change

with the need of hour- could be due to internal or external market forces

eg: Jet Airways - retrenchment issue


What is Management ?What is Management ?

What do we mean by “Manage” & “Management”?

Who is responsible for Management?

What does a manager do?

Why is management required?Principles Of Management (Anand Choudhary) 6

What is Management ?What is Management ?

“Manage” & “Management” Manage:

Art of getting things done Actions performed in pursuit of a objective/goaleg; "Who is overseeing this project?“

Management: Act of Managing an objective/goal (Project Manager) People/Technique/ Practice involved in managing or

controlling

Who is responsible for Management? Each and everyone in responsible


What is Management ? What is Management ? (contd)(contd)

What does a manager do? The one who manages the operations and

has all the required organized knowledge of science..i.e :POM

Why is management required? To attain desired objective with minimum

cost and optimum use of resources Simplify complexities through :plan,

direct, act , control


Definition of ManagementDefinition of Management

Management is a process of

Forecasting Planning Organizing Controlling

various activities, people, products etc. to

achieve a desired goal in the best and the

cheapest way


Class ExerciseClass Exercise

Open a retail mobile shop in a small town with post sales services from the same outlet. (Assume the shop space could be provided at a location of preference)

1. Define your requirements2. Manage Operations3. What ‘s Next??... post step 2Let us discuss the approach!!


ObservationObservation Key elements in the process

Planning –Know the objective then plan for What, When, How and Why and at what cost

Organized- How is work distributed. Departments /Sections

Staffing –Right person at right place Communication- Internal/External Co-ordinate, control and direct Motivation Decision makingThese are all management functions

Functions of ManagementFunctions of Management

Principles Of Management (Anand Choudhary)

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Characteristics Of ManagemeCharacteristics Of Management nt (contd)(contd)

It is an ACTIVITY and an ART of getting things done using logical, personal skills. Manager must posses the required scientific knowledge to be able to deliver the expectations

It is a continuous process . Management cannot be static

Management is the mirror of the organizations leadership quality

Linked to defined objectives/goals mainly to maximize profit


Characteristics Of ManagemeCharacteristics Of Management nt (contd)(contd)

Required universally across all industries and departments , levels

Management is a must for every enterprise

Every business needs a direction- This is given by management

Management is the decision making engine


Art as well as science Management is an

activity Continuous Process Achieving Pre-Determined

Objectives Organized Activities Factor of Production System of activity Management is a

discipline Purposeful Activity Distinct Entity

Maximizing Profit Decision Making Profession Universal Application Getting things done Team work Management as a career Direction & Control Dynamic Needed at all levels Leadership quality

Characteristics Of Characteristics Of ManagementManagement



Definition of ManagerDefinition of Manager

A Manager is a person who Plans Organizes Leads and controls human, financial

and information resource etc

in the most efficient and effective pursuit of specified organizational goal.


Qualities of a ManagerQualities of a Manager Intellectual skills

Technical skills

Human Skills Ethical skills Interactive skills Emotional skills

Communication skills


http://2.bp.blogspot.com/_V_54fyv93TU/RqciHy015jI/AAAAAAAAACY/ywskiScG5BU/s1600-h/Managerial+Skills.JPG

Qualities of a Manager Qualities of a Manager (contd)(contd)

Intellectual skills

Logical thinking Able to understand the impact/s of

problem and probable causes

Problem solving Ability to breakdown problem

statement into issues and identify the cause in order to solve it



Technical skills Ability to guide and train team member

to perform a task

Must posses t he required technical skill set to be able to take informed decisions

Technical skills helps the manager understand the areas of impact



Human Skills Ethical Skills

Ability to discriminate right and wrong

Interactive skills Effective communicator Few skills – Influencing, motivation,

bargaing, discipline, conflict Resolution



Emotional Skills Manager needs to manage people –

Hence must be emotionally smart Must be able to have good

interpersonal relation Ability to identify and handle feeling

and channelize the emotional energy into motivation to drive towards the objective



Communication Skills Understand what to communicate ,

when , to whom Medium of communication : When to

email/call/ personal meet etc.


‘‘M’s of any businessM’s of any business

MAN MONEY

MATERIALS MACHINES

METHOD MOTIVATION

MARKETS

MANAGEMENT

Management is on TOP!!Principles Of Management (Anand Choudhary) 23

Importance Of ManagementImportance Of Management Management has to Accomplish Group

goals Optimum Use of resources Realignment of business model/unit Quality of decision impact performance Integrate various interests Ensure organizations stability

Counter Changes – Internal & external Internal- Attrition External- Changes caused due to market

conditions (US slowdown impact on IT and exports)


Importance Of Management ..Importance Of Management ..(contd)(contd)

Effective utilization of business Management directs the organization Day-day functioning

Tackle problems to enhance performance

Ensure harmony between internal teams (workers) and external forces (customers , vendors)

Resource development Drive innovation


Administration and Administration and ManagementManagement


Documents

1.introduction to pom