1.IDIO Contemporary Issues 2014

8/18/2019 1.IDIO Contemporary Issues 2014

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The Evolving

Business

Environment

IDIO 2014

Session 2

why do some businesses last much longer

than others


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Think, Group, Share

How has work

changed

mployees’ and

mployers’

Expectations


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1. How You Got the Interview

Then: I scoured the Sunday paper's Help Wanted section and circled the possibilities in red

marker. Typed up a cover letter and resume and sealed it in a business size envelope.

Postage was Rs. 1.

Now: Elle ran into a friend of a friend who worked at the company, put in a good word

after she applied online, and boom.

2. The Vetting Process

Then: I supplied the names of three references who were contacted by phone.

Now: No references required. LinkedIn served the purpose.

3. The Introduction

Then: My boss asked his secretary to take me around to meet the staff. As we walked from

office to office, she would tell people, "Helene is in the cubicle next to the elevator and

can be reached at ext. 3245."

Now: Elle's boss circulated an email. "Please welcome Elle to our team. You can follow her

on Twitter @Elle123."

How things have changed!

Source: Forbes


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Who's the Boss?

Then: A white-haired gentleman in Brooks Brothers suits and an abundance of aftershave

who had decades of experience in the industry, took many three martini lunches, and hadhis secretary buy Christmas gifts for his wife.

Now: Elle's boss is 30 years old. Which is just about the average age of the staff there.

What to Wear?

Then: The dress code called for a conservative suit, preferably a skirt and jacket (no pants

ever), nylons, button down blouse and ... wait for it ... flouncy bow tie.

Now: Dress Smart

Let's Get Social

Then: My first week at the job I was taken out to lunch by the boss. He had steak and a

martini. I had a chef's salad and a Tab.

Now: Elle and another new employee were officially welcomed at an office Happy Hour.

Source: Forbes

How things have changed!


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The Way We Will Work

OpenSystems

Structurealters

behavior

Anytime,

anyplace

Theimportance of

a watercooler!

Multi-generational

Fun@

work!

Co-Creation

Communities,Collaboration


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Current Trends and Issues

• Co-creation

• Innovation

• Workforce diversity and inclusiveness

• Intrepreneurship• Knowledge management

• Learning organization

• Digitalization: digital consumer

• SMAC: Social, Mobile, Analytics, Cloud

• Ethics

• Sustainability


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Work


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The Nature of Work

• Work has never looked so different than now!

• Conventional ways – out of the window!

• A nine-to-five job

•

Alignment with only one company• Spending time with family!

• Working with like-minded people

• Virtualization - People will get their work done where

and when they need to-or want to.

• + and - ?


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Source: BCG


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Co-Creation

• Coca-Cola uses co-creation and

customization to remain relevant to

Millennials.

• Microsoft uses co-creation to create

award-winning ad formats.

• FedEx to General Electric—are

taking crowdsourcing to a whole new

level through co-creation.

• Being customer-driven helps Lego

adapt to the dynamic needs of

consumers.

*C.K. Prahalad and Venkat Ramaswamy

The social platform is a key enabler, but the

ultimate power of the Burberry model resides

in the co-creation forces it unleashes

between the firm’s internal sales, service, and

marketing people and the firm’s customers.

Burberry is demonstrating that human co-

creation is the true revolution. – Francis

Goillar, Harvard Business Review


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The Shifts

Shift to

connectivity

Shift to

quality of

experience

Shift to

Mastery

Wisdom of Crowds

(Posse &

Big Ideas Group)

Quantitative to

qualitative -

happiness &

regeneration

The age of

mechanization to

the age of

mastery

I i Vij ’ G i d j ’


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Innovation: Vijay’s Govindarajan’s

3 Box Framework

Box1:improving

currentbusinesses

Box

2:selectivelyabandoningthe past

Box 3:

creating thefuture


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Workers

Demographic Changes

Diversity and

Inclusion


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The Millennials!“ M i l l e n n i a l s t e n d t o b e v e r y s o c i a l l y a w a r e , a r e p r o n e t o b e m o r e p u b l i c

a b o u t i t a n d t h e y a r e s i m p l y m o r e t h o u g h t f u l a n d f o r w a r d l o o k i n g a b o u t ,

‘Why a m I h e r e ? W h a t a m I g o i n g t o l e a v e b e h i n d ? H o w a m I g o i n g t o

c h a n g e t h e w o r l d ?’” - Wharton marketing professor Americus Reed.


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Workspace

WALLS HAVE VOICESInteractive (touchscreen) walls in

Sapient Technologies

POSTURE PERFECTErgonomic furniture and even

standing workstations: Google

WALK THE MEETWORK FITNESS


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• Hybrid workplace

• Interactive workstations, touchdown spaces,

privacy rooms, focus booths, open projectspaces, team rooms, lounges and dens.


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An Open Office @ The Bridgespan Group

https://hbrblogs.files.wordpress.com/2014/09/2014ag15-431.jpeghttps://hbrblogs.files.wordpress.com/2014/09/2014ag15-431.jpeghttps://hbrblogs.files.wordpress.com/2014/09/2014ag15-458.jpeghttps://hbrblogs.files.wordpress.com/2014/09/2014ag15-458.jpeg


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Technological Developments


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Social Design - The Motivation, The “Why”

Social Design because of Social Capital.

The beauty of social design is that it plays to the most powerful form of

motivation: the self, the identity. We interact with others because we want

to, because we learn more about ourselves and because we feel better

when we feel heard.

Eric Fisher , Social Design Evangelist (Facebook)


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Piano

Stairs


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Fitbit

Stepathon

Flexible Working Hours Tele Commuting


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Flexible Working Hours Tele Commuting

Creche for Children

Bring Pets to Office Ice Cream Socials!


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Bring Pets to Office Ice Cream Socials!

Free Dry Cleaning


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Changing Face of Work

Fun @ Work!

Fish

Philosophy


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New Forms of Leadership

Altrocentric

leader

OPEN leader

SERVANT

leader

ETHICAL

leader

AUTHENTIC

leader

INTEGRAL

SPIRITUAL

leader

MENTORING

and

COACHING


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Society

Low Carbon

Footprints

Ethics and

Social

Responsibility

Work From Home

Work Life Integration


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Work and Life Integration

As COO of Facebook, Sheryl Sandberg has been redefining what it means to be a

leader. Her candor about the challenges she faces in resolving conflicts among different

parts of her life — as an executive, a catalyst for social change, a friend, a wife, a sister,

and a mother — and about the non-traditional means she employs for doing so, has made

her a persuasive role model and an outspoken voice on women and leadership.

Michelle Obama, the 44th First Lady of the United States, explains that she considers her

daughters to be her first priority, even if this stance rankles those who would have her do

more in seeking broader political and cultural change. In making sure her own children

were receiving the most nutritious food possible, she began to advocate for better nutrition

through the national initiative Let’s Move!. Her policies have won national acclaim.

Source: Forbes


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Source: CSRidentity.com


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Source: BCG


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Ethics and Compliance Program (25%)

Reputation, Leadership and Innovation

(20%)

Governance (10%)

Corporate Citizenship and Responsibility

(25%)

Culture of Ethics (20%)


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2014 Most Ethical Companies (www.ethisphere.com)

Company Industry Country

Hennes & Mauritz AB

(H&M)

Apparel Sweden

Cummins Inc. Automotive USA

National Australia Bank Banking Australia

Capgemini Business Services France

Ecolab Chemicals USA

Adobe Systems

Incorporated

Computer Software USA

CRH plc Construction Ireland

Henkel AG & Co. Consumer Products Germany

Avnet, Inc. Electronics USA

Encana Corporation Energy and Utilities Canada

TATA Power Company Energy: Oil INDIA!

All Good Organics Food & Beverages New Zealand

SingTel Telecommunication

Services

Singapore


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The Future of Work “Work is no longer a place you go, it s

what you do ”

Documents

1.IDIO Contemporary Issues 2014