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Ernst & YoungQuestionnaire for Employers
QUANTITATIVE SURVEY QUESTIONNAIRE (EMPLOYERS)
Part 1 - General InformationErnst & Young is conducting a nation wide survey in the Kingdom of Bahrain to understand both the macro and micro environment in which the expatriates workforce operate. The objective of the study is to provide inputs to the regulatory authorities in order to formulate and improve upon policies and procedures relating to the labour market.
In this regard, we will be grateful if you could kindly spare some of your valuable time to fill up this questionnaire and send it back to us by email, fax or hand delivered to the address as indicated in the covering letter. We would like to assure you that any information provide by yourself will be strictly confidential and the results of the survey will be aggregated and reported with no reference to individual responses. We would like to hereby thank you in advance for your kind help and participation.
Background Information
1. Please provide us with the following information about yourself and your organization.
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Name of the respondent (optional) Designation (Optional)
Name of the Organisation CR Number
Number of Employees Number of Years in Business
Address
Telephone number Fax number
Ernst & YoungQuestionnaire for Employers
2 Please select the Main Economic Sector your business is involved in. (Please tick as appropriate)
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Economic Sector Please tick Specific Nature of Business Activity
Agriculture , hunting and forestry
Fishing
Manufacturing
Construction Wholesale and retail trade Hotels and restaurants Transport, storage, communication
Financial Intermediation
Real estate, Renting , Business Activity
Other Social, Personal Services
Households with employed persons
Other economic activities
Ernst & YoungQuestionnaire for Employers
3. Please provide us with the following information about the total number of employees in your organization as on date.
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Bahraini Nationals Expatriates TotalMale Female Male Female
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4. Please provide us with the breakdown of the number of employees according to the cadre defined in the grid below
5. Please provide us with the breakdown of existing jobs in your organisation as follows (To be mapped to the occupational codes):
Permanent Positions Number of Employees Nationality Male Female
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CadreBahraini Nationals Expatriates
Male(Nos)
Average Age
Female(Nos)
AverageAge
Male(Nos)
AverageAge
Female(Nos)
AverageAge
Executive Management (General Managers, Directors, Branch managers)
Middle Management (Supervisors, Officers)
Other Staff
Ernst & YoungQuestionnaire for Employers
Temporary Positions Number of Employees Nationality Male Female
Seasonal Jobs Number of Employees Nationality Male Female
Definitions: Permanent Employee: Employees who work on full time basis receiving all the benefits of a full time employee.Temporary Employee: Employees who work on a part-time or temporary basis not receiving the benefits of a full time employee.Seasonal Employee: Employees employed during any particular season for a temporary period.
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Ernst & YoungQuestionnaire for Employers
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Subcontract (outsourced) Number of EmployeesFunctions
Maintenance
IT
Security
Others (Please Specify)
Part Time Jobs Number of Employees Nationality Male Female
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6. Please rank the following factors that create the demand for new jobs in your organization in order of relevance (1 being highest – 5 being lowest)
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New Projects
Expansion of existing Business
Resignation
Business restructuring
Others (please specify)
Ernst & YoungQuestionnaire for Employers
7. What strategies do you adopt to fill in the vacant positions within your organization? (1 being highest – 5 being lowest)
8) Do you look to recruit from the local market first? (Please tick as appropriate)
Yes No
a. if ‘Yes’,
TickExpatriate Employees Working Condition Survey for the Labour Market Regulatory Authority
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Rank
In-house (through redeployment)
In-house database
Recruitment agents
Local
International (Bahrain)
International (Target Countries)
Media advertisements
Word of mouth
Campus recruitments / trainees
Internet
Any others (please specify below)
Ernst & YoungQuestionnaire for Employers
Nationals
Locally Available Expatriates
b. If ‘No’, the reasons (Please rank: 1 being Very Significant and 5 being least significant)
Bahraini
Lack of Local Skills
Lack of Experienced Nationals
Past Experience
Higher salary expectations by Nationals
Lack of Required Attitude
Others (please specify)
Expatriate
Lack of Local Skills
Lack of Experienced Nationals
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Ernst & YoungQuestionnaire for Employers
Past Experience
Higher salary expectations by Nationals
Lack of Required Attitude
Others (please specify)
c. Which factors make it difficult to fill Nationals for the job?
Functional Specialisation TickLack of specialised skillsLanguage SkillsIT SkillsNot acceptable due to Cultural/Religious inhibitionsTough Work Conditions
Higher salary expectations
Others (Please Specify)
d. Which nationalities are preferred for recruitment? (1 being highest – 5 being lowest)
Nationalities RankIndiaPakistan
Nepal
Bangladesh
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Ernst & YoungQuestionnaire for Employers
Others (Please Specify)
e. What is the main reason for preferring to recruit expatriates?
Reasons TickHardworkingSkilled
Less Costly
Others (Please Specify)
f. How do you verify the workers’ qualifications?
TickRequest Copy of official documentsReference Check
Others (Please Specify)
9) Do you have a specified time frame after which you look to recruit from other countries?(Please tick as appropriate)
a. If ‘Yes’, please specify the time period: ________ months
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Yes No
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10) If you use recruitment agents, how do you evaluate them?(Please tick as appropriate)
11) What is the general arrangement with the recruitment agencies for the tasks assigned? (Please tick as appropriate)
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In house evaluation criteria
Personal visit to the agency
References
Others (Please specify)
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12) Do you interview all prospective employees?(Please tick as appropriate)Expatriate Employees Working Condition Survey for the Labour Market Regulatory Authority
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Arrangement Tick Amount in BD
%age of Gross Pay of the recruited employee
Lump sum by various levels of employees
Retainer basis
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Yes No Selective
a. If ‘Selective’, which are the levels
Executive Management
Middle Management
Other Employees
13) Do you offer written contract to all prospective employees?(Please tick as appropriate)
Yes No Selective
a. If ‘Selective’, which are the levels
Executive Management
Middle Management
Other Employees
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Ernst & YoungQuestionnaire for Employers
14) What are the recent difficulties in employing expatriate employees? (Please rank between 1-5; 1 being very severe and 5 being least) a. Do you face any difficulties in employing expatriate employees? (Please tick as appropriate)
b. If yes what are these difficulties in employing expatriate employees? (Please rank between 1-5; 1 being very severe and 5 being least)
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Rank
Currency Fluctuations
Local Economic Growth
Local Legislation
Higher Salary Expectation
Competition from GCC countries
Reluctance of Expatriate to work in Bahrain
Others (Please Specify)
Yes No
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15) What are the key administrative issues faced in recruiting an expatriate employees?(Please tick and rank as appropriate)
a. Are you aware of the Labour Market Regulatory Authority (LMRA)?
Yes No
b. Are you aware of the proposed Expatriate Employment process?
Yes No
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Issues Tick Rank
Arranging for a Work Permit
Time for recruitment
Right Candidate for the Job
Cost of Recruitment
Health Check Requirement
Others (please specify)
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16) Please indicate the average cost (BD) incurred in the past two years for hiring an employee:
YearBahraini Expatriate
Male Female Male Female
Year 2006
Year 2005
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Ernst & YoungQuestionnaire for Employers
17) What are the major elements of cost incurred against hiring an employee in the last two years?(Please tick as appropriate)
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Costs Tick % age
Print Ads
Online Job Posting Boards
CV Banks
Administrative Costs (prepare, conduct, summarize and communicate the results of those interviews, negotiation, etc. )
Recruitment Agencies
Relocation Allowances
Cash Incentive on appointment
Others (please specify)
Ernst & YoungQuestionnaire for Employers
18) What is the average cycle time in the recruitment process (start of recruitment process to employee joining the organisation)?(Please tick as appropriate) a.
Country Months
Bahrain
GCC
Bangladesh
Ethiopia
India
Pakistan
Philippines
Sri Lanka
Thailand
Nepal
Others (please specify)
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Ernst & YoungQuestionnaire for Employers
19) Do you offer induction programs to your employees? (Please Tick the appropriate ones)
Introduction to OrganisationHealth & SafetyOthers (please specify)
20) Do you have formal probation period?(Please tick as appropriate).a.Yes No
b. How Long? ……………….
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Ernst & YoungQuestionnaire for Employers
21) In the past two years, how many people have left the organisation during the probation period?(Please tick as appropriate)
Expatriate Bahraini
2005 2006 2005 2006
Employee was counselled out
Skill Set mismatch
Lack of Communication skills
No written contract
Employee demanding more salary after arriving in Bahrain
Employee chose to leave
Not happy with the work profile
Found better job opportunity
Personal Reasons
Could not adjust to working conditions
Employee escaped
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Ernst & YoungQuestionnaire for Employers
22) What are your normal working-hours?
a. in a Day _____ Hours
b. in a week _____ Days
23) From the following, which are the facilities that you provide to all your employees? (Please tick as appropriate)
Expatriate BahrainiCanteen
Defined work area
Recreation and other facilities
Savings Scheme
Transportation
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Ernst & YoungQuestionnaire for Employers
24) Does the nature of the job in your line business require safety equipments?(Please tick as appropriate)
Yes No
If ‘Yes’,
a. Do you educate the employees to using the safety equipments?
Yes No
b. Do you oversee the use of the same by the employees at all times?
Yes No
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Ernst & YoungQuestionnaire for Employers
25) Do you provide medical insurance coverage for all the employees in your organization?(Please tick as appropriate)
Yes No
a. If ‘No’, do you reimburse the medical expenses incurred by the employee during his / her tenure with your organisation?
Yes No
26) Do you provide overtime pay to your employees? (Please tick as appropriate)
Yes No
a. If ‘Yes’, what is the ratio of the Over-Time wages to Staff Costs for the last Two Years?
2005 2006
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Ernst & YoungQuestionnaire for Employers
27) Were there instances of disputes in your organization in the last two years?(Please tick as appropriate)
Yes No
a. If ‘Yes’, please specify
Disputes Number of instances
Arising between
Same Nationalities (Expatriates)
Different Nationalities (Expatriates)
Expatriates and Nationals
Amongst Nationals
Arising between employees and management
Others (please specify)
b. What are the types of dispute:
Wage
Working hours
Working conditions
Others (Please Specify)
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Ernst & YoungQuestionnaire for Employers
28) How were the disputes resolved?(Please tick as appropriate)
Resolution Number of instances
Negotiated Settlement for disputes between employees
Reassigning the employees to two different jobs / location for disputes between employeesNegotiated settlement for disputes between employees and management
Ministry of Labour
Relieving employees
Others (please specify)
29) Please indicate the turnover of employees for the past two years by nationality and gender
YearBahraini Expatriate
Male Female Male Female
Year 2005
Year 2006
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Ernst & YoungQuestionnaire for Employers
30) Please indicate the average cost incurred in the past two years in relation to separation of an employee from your organization:
YearBahraini Expatriate
Male Female Male Female
2005
2006
31) Please indicate the major cost incurred by your organization for the past two years:
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Costs Tick % age
Compensation
End of Service Benefits
Repatriation
Others (Please Specify)
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32) What are the key reasons for relieving an employee from your organisation? (Please indicate the number of instances)
National Expatriate
Male Female Male Female
Lack of Skills required for the job
Lack of experience
Frequent Dispute
Work ethics
Other job opportunities
Others (please specify)
c. Have you encountered workers running away? ?(Please tick as appropriate)
Yes No
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Ernst & YoungQuestionnaire for Employers
If ‘Yes’, what are the reasons behind that? ?(Please tick as appropriate)
Reasons behind that?1. Dissatisfaction with work nature2. Unhappy with salary
3. Other (Please Specify)
And how do deal with that? ?(Please tick as appropriate)
How to deal with that?Inform PoliceContact Ministry of Labour
Others (Please Specify)
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Ernst & YoungQuestionnaire for Employers
d. How do you deal with problems relating to expatriate labour in terms of (Qualification, Experience, Behaviours, and others) or when employing directly or through a recruitment agency?
Carry out a reference check to verify documents providedContact previous employer
Contact Ministry of Labour
Others (Please Specify)
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Ernst & YoungQuestionnaire for Employers
33) For the following issues or constraints indicate the statistics.
Bahraini ExpatriateNumber of cases
(males) Number of cases
(females)Number of cases
(males)Number of cases
(females)
Hiring an Employee
Settling any disputes between the employee and the management
Handling offences created by the employee
Firing an Employee
Hiring Costs
Others (please specify)
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Ernst & YoungQuestionnaire for Employers
34) Would you prefer Employee changing jobs (Employer) without any restrictions??(Please tick as appropriate)
Yes No
a. Are there cases where employees change their jobs?
Yes No
b - If Yes ?(Please tick as appropriate):
Description Bahrainis Expatriate
Wage
Promotion
Working Hours
Better package
Other Specify
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Ernst & YoungQuestionnaire for Employers
c. Why do employers don’t allow employees change their jobs?
Bahrainis Expatriate
Cost of replacement
Time to recruit another employee
Training new employee
Others (please specify)
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Ernst & YoungQuestionnaire for Employers
35) Rank your concerns with respect to recruiting Nationals? (Please rank: 1 being Very Significant and 5 being least significant)
Rank
Attitude
Salary
Hiring / Firing
Skills
Others (please specify)
THANK YOU FOR YOUR KIND COOPERATION!
BEST REGARDS!
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