1A Business Information Systems Spring

8/7/2019 1A Business Information Systems Spring

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Business Information Systems

Introduction

Spring 2007

Prof: Richard


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Business Information SystemsFirst day:

Syllabus Course Objectives

Perspective

Process

Text & References

Get Started


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Course Objectives

Introduction to BIS fundamentals

Learn by doing

Hands on learning via case analysis,

problem solving, research, assignments, etc Minds on thinking in real time about the

implications and opportunities


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Business Information SystemsCourse Perspective (our roles)

CEO/CIO (Chief Information Officer): A managers perspective:

Operations

Strategic

An entrepreneurs perspective Opportunities, Innovative Applications

Solving Problems, Improve Efficiency & Quality

Systems Analyst & Design: Systems Engineer &/ Consultant

Technical Focus: Analysis,, Design, Development,Delivery, Support, Training


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Business Information SystemsCourse Process

Learn BIS Concepts & Definitions Learn Systems Analysis & Design

Basics

Practice, practice, practice & do aLOT of thinking!

Think strategically about the future


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Learn BIS Concepts & Definitions

We will use the text book as a starting pointand foundation, to become familiar with thebasic ideas.

Our text book is circa 2000, so we will do a lot ofresearch to see what are the current and newtrends, developments, business applicationsand technology.


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Learn Systems Analysis & Design (SAD) Basics:

Understand and apply BIS & SAD concepts, processand tools

Learn through examples (Lots!)

Learn by doing!

Applying your knowledge. (critical thinking & creativethinking)

NOT simple memorization!!!


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Focused on practical understanding,making the knowledge useful:

Practice, practice, practicewith real

examples & do a LOT of thinking! Think strategically & opportunistically

about the future


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Business Information SystemsCourse References:

Text:

Business Information Systems, 6E

Tools:

M.O.M. Software Demo, Restaurant Pro Software Demo

Visual Paradigm (UML) Software (Visio and similar are okay too)

Reference: Systems Analysis and Design, Marakas

Object-Oriented Systems Analysis and Design, George et al.

UML by Example, Jalloul

Case Studies: Harvard, MIT, et al

Example & Research: Internet (CIO.com, etc.)


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Business Information SystemsChapter 1:

Business Organizations Business Information

Management Information

Decision Support Systems

Business Systems Theory

Information Systems & Users


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Business Information SystemsBusiness Organizations:

Different types: products, services, purposes Different sizes

Different structures & components: MNC, online,government, college, SOE,

Different needs & goals Different business processes (project phase ex.)

Examples?


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Business Information SystemsBusiness Organizations:

Work Areas: (from your text) Wages accounting Sales control and accounting

Purchases control and accounting

Management (cost) accounting

Stock control

Production control

Examples? What kinds of information are needed foreach work area? (McDonalds example)


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Business Information:

Levels: international, national, corporate,

department, individual

Types:

Operational: real time, current

Tactical: short term decision making & planning Strategic: long term decision making & planning, policy

Examples?. What types of BIS have you seenor used?


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Management Information Types: Transactions & Data (example: sales, data warehouse)

Analysis Statistics

Exceptions (variances)

Strategic, Planning, Decisions

ICB as an example enrolment, registration, Chao Shi Fa as an example sales, inventory, labor,


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Decision Support Systems

Examples: WalMarts management support system

Stock Trading (Neurosolutions) using AI & NN (artificialintelligence and neural networks)

Credit Checks, etc(using NN technology)

Verbot: as a e-marketing & e-sales customermanagement tool (assists customers to make decisions,a business tool; an application of expert systemstechnology)


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Business Systems Theory

Thinking of the business as a system:

Components (subsystems)

Purpose

Boundary (interface)

Exhibits behaviors Connectivity (organization)

CATWOE


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Thinking like an entrepreneur, innovator, problemsolver:

Innovations: Whats new? Whats happening?

New applications: How can this idea be used?

New business opportunities: How to make $$$?

Example: Ginza & Tokyo Zoo Ubiquitous Communicatorprojects

Note: Tokyo Ubiquitous Project Brochure in BIS Folder 1

Would this be a great idea for the 2008 Olympics?


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BIS new!

Information Systems

& Users: Tokyo Ginza

Where did this

idea come

from?

How else could

this be used by

a business?


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BIS new!

Information Systems & Users: Tokyo Zoo


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BIS new!

Information Systems

& Users: UbiquitousCommunicator


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Lets begin to go deeper

Example of a business information systemsoftware

M.O.M.

Mail OrderManager Software


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To do an analysis:

Need a point of view: CEO, CIO, Systems

Analyst and a purpose (goal, objective) Need a vocabulary: terms, definitions, concepts

Need a system (process) & analyst tools: DFD (data flow diagram) used in your book

ERD (entity relationship diagram) used in your book OOSAD (object oriented systems analysis and design)

UML (uniform modeling language) The New Standard


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Begin with an example: (lets do a systems analysis)

M.O.M video: we will watch a demo

(demonstration) of a direct marketing software Listen carefully and take notes

List each functional module by name Describe its function(s)

Describe the inputs & outputs, interface Diagram(s): draw pictures

Diagram the functional parts (big picture)

Diagram the interrelationship between modules


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Evaluation:

What did you think about M.O.M.?

What does M.O.M. do? What are the potential benefits of M.O.M?

What are some potential limitations or problemswith M.O.M?

As a CIO, would you choose M.O.M? Why?

As a Systems Analyst (SA) what do you thinkabout installing, deploying and maintainingM.O.M?


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Case :

Seven-Eleven Japan case + update article An MIT Sloan management school case study Demonstrates how 7-11 Japan developed its

business in Japan, including the strategic utilization ofICT (information & communications technology)

Article: news brief about 7-11 Japans use of m-commerce

Assignment: read case & prepare for class discussion

Assignment: answer questions for Chapter 1 in textbook


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Chapter 2:

The business world is always competitive and dynamic.

ICT innovations enable strategic advantages,operational efficiencies, and much more

Examples: think about the following recent events: (articlesin BIS Folder 1)

Computers write the news at Thomson

CBS to use Bluetooth to beam TV clips

Mobile banking

Seven-Elevens mobile payment system


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CIO ERP Article Jan2007: a real world example

In the BIS Folder 1 is included an article obtained

from a link on the www.cio.com website.From the point of view of a CIO, this article discusses the

issues concerning the decision to purchase andimplement an ERP (enterprise resource planning)

software.Assignment: Read this article and be prepared to discuss

in class. Read Chapter 2 of the text book.

Assignment: Visit www.cio.com and look over the website.


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Be ready for next class.


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Chapter 2: Computers and Business

From the 7-11 Case we see an excellentexample of a BIS implementation

Now we will explore more deeply how

computers help business


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To get started, we should ask some basic questions:

(Think of the 7-11 case as an example) What is the current situation of the business?

What problems or concerns does the business face: competition,costs, etc. ? Now ? and in the future?

How is the business using BIS technology now?

Are there any opportunities for the business to profit frominstalling new systems and software, or upgrading from oldsystems? How can BIS solve problems, make improvements, ortake advantage of some opportunity?

What are the possibilities?


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Another example is M.O.M

With MOM, we have a software system designed for a specificpurpose.

How can this software system help a business? Opportunities?

What are the benefits and costs of selecting, installing, using andmaintaining such a system?

What are the alternatives to MOM? What would be the most likely scenarios for purchasing and using

MOM?

What could go wrong? How and Why?

What could go right? How and Why?

What is the final recommendation or decision?


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The text book identifies four stages of BIS

development:

Data Processing Systems

Management Information Systems

Strategic Information Systems Transformational Information Systems

Examples of each? Purpose? Benefits?


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Information sharing systems:

Banking example

Wholesaler example

Integrated Systems MOM

7-11s Total Information System Information-based Product Systems

Search engines

Builder example

Executive Information Systems


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Business Planning

Short-term Finance-based Planning

Predictive Planning

Competition-based Planning Innovation-based Planning


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Developing a Business IS Strategy Investigation

Situation Analysis

Problem Analysis

Potential Problem Analysis

Documenting Business Processes

Documenting the External Business Environment

Examining & Documenting the Current IS

Gap Analysis Strategy versus Current Status

Example


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Components of a Business Strategy: Mission

Vision

Goals

Objectives

Strategies

Critical Success factors

Business Drivers

Examples


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Assignment: Assume you own a medium-sized restaurant, pick one you know. Go to www.businesssoftware.com and browse the website

Find the restaurant professional software pages

Be sure to search for and evaluate the rapid server system

Look over and analyze from a CIO level

Write a 2-5 page analysis & summary, with your recommendationsfor use of this software

You may add downloaded photos, screenshots & features lists foryour paper (does NOT count as the 2-5 page written analysis)

Due MONDAY to hand-in.


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Evaluation: you were asked to evaluate a specific businessinformation system application:

What did you think about the business informationsystem (BIS)?

What does the BIS do?

What are the potential benefits of the BIS?

What are some potential limitations or problems with theBIS?

As a CIO, would you choose the BIS? Why?


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Chapter 7: Systems Analysis: Additional Material

Project Management

OOSAD CH3 PPT: Managing the Project

CH4 PPT: Management & Planning

MS Project Demonstration Systems Analyst Role

M2_Business_Systems_Analyst PDF

PIECES Framework (SAD)

Documents

1A Business Information Systems Spring