1996 Explorer Anti-Theft and Alarm System Technical Service Bulletins

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Ford Truck Explorer 4WD V8-302 5.0L Copyright © 2008, ALLDATA 9.90 Page 1

yless Entry: All Technical Service Bulletinshnical Service Bulletin # 03-18-1 Date:

yless Entry System - Service Tipsle No.-1

/03

CTRICAL - REMOTE KEYLESS ENTRY (RKE) -

VICE TIPS

D:1997 PROBE, THUNDERBIRD

2004 CROWN VICTORIA, TAURUS2004 MUSTANG2000 CONTOUR2002 ESCORT2004 ESCORT ZX2, FOCUS2004 THUNDERBIRD2004 E SERIES2004 EXPLORER

1996 BRONCO2003 WINDSTAR2004 RANGER2004 EXPEDITION, F SUPER DUTY2003 EXPLORER SPORT2004 ESCAPE, EXCURSION2004 EXPLORER SPORT TRACFREESTAR

2004 F SERIES

OLN:2002 CONTINENTAL1998 MARK VIII2004 TOWN CAR2004 LS

2004 NAVIGATOR2003 BLACKWOOD2004 AVIATOR

CURY:1997 COUGAR2004 GRAND MARQUIS, SABLE2000 MYSTIQUE1999 TRACER

2002 COUGAR2004 MOUNTAINEER

Earticle offers clarification on the most common Remote Keyless Entry (RKE) conditions encountered during service.

ONto the following Service Tips to aid in diagnosing common RKE conditions.

ER APPLICABLE ARTICLES: NONE

RRANTY STATUS: INFORMATION ONLY

S CODES: 112000




aimer

mote Entry System DiagnosisElectronically unlock the vehicle (i.e., using the transmitter, keypad or power lock switch on the door) prior to attempting to diagnose thevia Service Tools or entering Remote Entry System Programming Mode. Most newer model year systems (2002 and beyond) require thisbefore function is operational.

If extreme poor range performance is experienced:

a. DO NOT change batteries on Remote Entry transmitters (Range does not change as battery ages).

b. DO NOT replace or reprogram Remote Entry transmitters (Range is determined primarily by the receiver) If only one of the transmexperience poor range, but not all, then it is OK to replace the bad transmitter and reprogram ALL transmitters back to vehicle.

c. Verify external antenna is connected (if applicable).

d. Ensure the poor performance is not only in certain locations. Examples; by radio stations or TV transmitting towers, power genera

e. Ensure no other aftermarket/dealer installed devices are mounted on vehicle (especially systems operating at same frequency, 315M

aftermarket/dealer installed systems are present, disconnect them and check FMC OEM system for proper operation.

f. Ensure poor performance is consistent in nature and not just from one approaching angle from or to the vehicle.

g. Poor performance is most likely the cause of a remote entry receiver, not a remote entry transmitter issue.

If there are other functional issues with the Remote Entry system:

a. First determine if the Remote Entry system is OEM or aftermarket (dealer installed systems with Ford Logo are still consideredaftermarket). Please note this fact in repair claim.

b. Ensure correct Remote Entry devices (transmitters, keypad) are used with vehicle. This can be verified via part number or RKE Jowhich can be viewed from the PTS or QCdealer websites. Even if the part has a Ford Logo, ensure it is one pictured on the on Job not listed on RKE Job Aid then it is an aftermarket or dealer installed device and should be diagnosed and binned accordingly.

c. Ensure there are no aftermarket Systems on the vehicle. Examples: Remote Start, Perimeter Alarm, Charging Cell Phones. CharginCoolers, etc ) If so, please note this fact on repair claim for easy identification. Disconnect aftermarket system and check OEM sysnormal operation.

d. Continue with normal repair procedures.

If the RF device (transmitter or wireless keypad) requires a battery replacement there is NO need to reprogram the device back to the veh

If any one button, yet not all buttons on the Remote Entry device operates, there is NO need to reprogram the device back to vehicle. Fol

normal repair procedures for inoperative function.

Be aware that before entering Remote. Entry program mode:

a. First electronically Unlock the vehicle.

b. Have ALL RF devices (transmitter. wireless keypads) present at the time of entering procedure. Most Remote Entry systems only to 4 devices. Thus. if these other RF devices (wireless keypads) are added, it should be noted that the number of locations to store e

transmitters will be reduced. Inform the customer of this.

c. Ensure no other vehicles within 50 meters of a vehicle entering program mode are attempting to enter program mode also or are acany RF functions (transmitters / wireless keypad). This could cause cross programming, mis-programming or loss of programmedtransmitters/wireless keypads from memory.

d. Recall that once the first RF device is programmed to the vehicle. ALL other devices stored in memory get erased using the manuacycling method to enter program mode. If service tools are used to enter program mode (on vehicles equipped with feature), the tec

has the opportunity to add just one transmitter/wireless keypad to memory without erasing all others




e. Verify how many devices are actually stored in memory before entering this procedure. This can be accomplished via diagnostic toyou do not receive ALL devices that are currently programmed to vehicle from customer at time of repair, inform the customer thathe devices provided are reprogrammed to vehicle none of the other devices left at home will operate the vehicle any longer. They be referred back to their Owner's Guides for the manual programming procedure to reprogram ALL their devices to the vehicle agatheir own. This should eliminate repeat repairs in the future.

f. If all Remote Entry devices are not provided at time of repair, entrance into program mode via service tools is preferred over the mprogramming procedure (if equipped on vehicle). Diagnostic programming allows individual RF devices to be added or it can be ureplace specific devices currently in memory and does NOT have to erase ALL devices currently stored in memory which would rthose left at home inoperative.

g. Be aware of difficulty of cycling the ignition between OFF and RUN on some manual transmission vehicles due to the ignition locfeature. It may be easier (if applicable) to cycle the ignition from OFF to ACC, rather than RUN (example, older Crown Vic/GrandMarquis)

Be aware on older Model Year Town Car and Crown Vic/Grand Marquis Vehicles, there is a higher chance of inadvertently entering promode by only cycling the ignition from OFF to RUN two times by accidentally bypassing OFF and going all they way to ACC. If the cuscomplain their door locks cycled intermittently or their transmitters no longer work, it could mean they entered program mode inadvertensome time. Transmitters that no longer work with vehicle can be easily determined if they are still programmed to the vehicle via diagnos(Function Mode).

Refer to the Remote Entry Job Aid located on PTS and QCDealer websites or the 2 laminated versions sent to each dealership for approp

programming procedures and transmitters to be used for every Model Year vehicle.

If the vehicle is experiencing issues with the Keys or Passive Anti-Theft System (aka SecuriLock(TM)), these issues should be binned to

a. L23 for keys

b. -15607- or L14 for PATS transceiver

c. L14 for PATS control

If customers complain of inadvertent activations, determine if the following is the cause:

a. Ask customer if they programmed their transmitters to other family vehicles. If so, inform them if a transmitter is activated within meters of both vehicles, it will perform the function on both vehicles. (Also, note that a trunk release button on one vehicle may beliftgate glass release function on another vehicle).

b. For Liftgate Glass release activations, check OASIS to determine if there are any applicable SSM or TSBs. Some 2002-2003 Explo4DR, Mountaineer and Aviator vehicles built prior to 04/04/2003, may exhibit backglass rattle/noise or high effort when closing. Dthis issue, one may find that while driving down the road or when parked, their liftgate glass is ajar. For these vehicles, first make sglass is closed with enough force to fully latch.

NOTE: Allowing the glass to fall on its own is not sufficient force for proper closure. The condition may also be due to tolerance s

between the backglass to body dimensions and latch position. To service Explorer 4DR and Mountaineer, first remove the backglaassembly. Second, drill the body side latch mounting bolt hole 2 mm larger (from 7 mm to 9 mm diameter, or 23/64"). AdditionallAviator, replace the backglass overslam bumpers with revised part number W708031-5300. NOTE: Replacement of the latch is nonecessary.

Crown Vic/Grand Marquis vehicles do not have feedback implemented to mark the ending of transmitter programming, the ignition key turned to OFF and there must be a 10-20 second wait to get out of programming mode. If the recently programmed transmitter(s) is testethis time out expires, it may not work and technician may think it did not program at all

yless Entry System (Wired or Wireless)If issues are experienced with Keyless Entry keypad operation (located on driver door):

a. Look for any signs of water intrusion.

b. Look for proper wiring connections/connector seating.

c. Check for proper keypad backlighting by pressing a button to verify the light turns on.

d. Most vehicles equipped with a keypad incorporate a security feature called Anti-scan mode. Inform customer they have 7 attempts

inputting a valid keycode before the keypad will be locked out for one minute. (Only the lock function operates while in this modeone minute anti-scan mode is indicated by the keypad light flashing rapidly.




On 2004 Heavy Duty F-Series repairs, note that the vehicle is released with a new wireless keypad (RF). If the wireless keypad or any retransmitter requires programming, ALL devices must be present and programmed during the same programming procedure. Wireless keyrepairs must not be binned to the remote transmitter part number (15K601).

If the RF device (transmitter or wireless keypad) requires a battery replacement, there is NO need to reprogram the device back to vehicl

mote Entry or Other Feature OperationMany questions have been raised about the RKE system and the Memory Seat feature association. The following information is here to ethe 3 different versions of "personality" Refer to these methods used to associate transmitters to memory seat/mirrors/pedal/steering colupositions:

a. When transmitters are initially programmed to vehicle, the first transmitter will automatically recall memory position # 1. The secotransmitter programmed will automatically recall memory position # 2. Remember, transmitters no longer have # 1 and # 2 labels o

and the customer should be told which transmitter was the first and second to be programmed. Or at least inform the customer howsystem operates so there is no confusion. The transmitters cannot be disassociated with this implementation. (Example Windstar).

b. When the transmitters are programmed to vehicle, no automatic association to the memory seat/mirror/pedal/steering column positoccur until set by the dealer or customer. The association of transmitters to the vehicle can be accomplished by pressing the Set butfollowed by a button activation from the transmitter, followed by the memory position (1 or 2) the customer wishes to have it set totransmitters in this scenario can be disassociated if the customer wishes by pressing the Set memory switch, any button on thekeyfob/transmitter and the Set memory switch again. (Example Town Car and LS).

c. The third personality implementation is just like "b" except the transmitters are associated to the vehicle when initially programmeHowever, the customer or dealer may change those settings following the steps laid out in "b" Again, with this implementation, the

transmitters may be disassociated from the vehicle.

Most (2001 & newer) vehicles equipped with Remote Entry, now allow Lock and Unlock functions to operate with the ignition on. Howflashing of exterior lights or sounding (chirps) of horn will not operate with the key turned to RUN or START.

On some 2001 and beyond vehicles, there is a feature called Power Door Lock Disable which becomes active 20 seconds after the vehiclelectronically locked. The feature disables the interior power door lock switches. This feature is used to prevent access into the vehicle ifmoonroof or window is open and someone attempts to place a stick through the window to unlock the vehicle via the interior trim switchinterior power door lock switches become operational again once the vehicle is electronically unlocked or a door becomes ajar. If the cuscomplains of intermittent interior power door lock functionality check to see if this feature is configured ON. If so, inform the customer ofeature and that it can be disabled if the customer wishes to change the configuration (refer to Owner's Guide). If not, pursue normal diag

Technical Service Bulletin # 97-24-13 Date:

mote Keyless Entry - Diagnostic Service Tipsle No.-13

/97

OTE KEYLESS ENTRY (RKE) - DIAGNOSTIC SERVICE TIPS

D:97 PROBE, THUNDERBIRD98 CROWN VICTORIA, TAURUS98 MUSTANG98 CONTOUR98 ESCORT

OLN-MERCURY:98 CONTINENTAL97 COUGAR98 GRAND MARQUIS, MARK VIII, SABLE, TOWN CAR98 MYSTIQUE98 TRACER

HT TRUCK:98 ECONOLINE98 EXPLORER96 BRONCO98 F SUPER DUTY, F-150-350 SERIES




98 RANGER, WINDSTAR98 VILLAGER98 EXPEDITION, MOUNTAINEERNAVIGATOR

TSB article is being republished in its entirety to include other models and revise procedure.

E:Remote Keyless Entry (RKE) system may be inoperative. This may be caused by several different items.













ON:to the Diagnostic Chart and text for tips on servicing customer concerns with the RKE system.

E:

WHEN SERVICING THE RKE SYSTEM, THE VEHICLE SHOULD BE IN THE FOLLOWING STATE: THE IGNITION SHOULD BEHE OFF POSITION AND ALL LIGHT SWITCHES MUST BE IN THE OFF POSITION. ISOLATE THE VEHICLE SO THAT NO RK

RANSMITTERS ARE OPERATED WITHIN AN 18 METER (60 FT) RADIUS.

RNING:

WHEN PROGRAM MODE HAS BEEN ENTERED, ANY TRANSMITTER FUNCTIONED WITHIN 30 METERS (98 FEET) OF TVEHICLE CAN GET PROGRAMMED TO THAT VEHICLE AND IN THE PROCESS ERASE OUT ALL PREVIOUSLY STOREDTRANSMITTER CODES.

TYPE 2 AND TYPE 3 TRANSMITTERS ARE INTERCHANGEABLE.

TYPE 1, 7, AND 8 ARE INTERCHANGEABLE.

TYPE 5 AND TYPE 6 ARE INTERCHANGEABLE.

TYPE 4 IS UNIQUE AND CANNOT BE USED ON ANY OTHER VEHICLE.

ER APPLICABLE ARTICLES: 93-24-12

ERSEDES: 97-19-8

RANTY STATUS: INFORMATION ONLY

S CODES: 112000, 203000, 203200, 204000, 205000

erence Procedure Steps For RKE Programming










bleshooting Common Concerns

Cycle ignition from OFF to RUN or ACC eight (8) times within 10 seconds, ending in RUN or ACC. All doors will lock then unlock to c

programming mode. Press any button on 1st remote transmitter. Door locks will cycle to confirm programming. Press any button on 2ndtransmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks will lock then unlock to confirm programming.

E:

SCORT/TRACER WITH SINGLE DOOR REMOTE ENTRY SYSTEMS WILL CYCLE THE DRIVER'S DOOR LOCK ONLY.

Turn ignition to RUN or ACC. Momentarily jump pins in programming connector located in left rear quarter panel area. All doors will lounlock to confirm programming mode. Press any button on 1st transmitter. Door locks will lock then unlock to confirm programming. Pr

button on 2nd transmitter (up to 4 transmitters total possible). The door locks will lock then unlock to confirm programming. Turn ignitioOFF. Locks will again cycle to indicate end of programming mode.

Enter 5-digit permanent entry code into the keyless entry keypad. Within 5 seconds of pressing last button of code, press the 1/2 button. Awill lock then unlock to confirm programming mode. Press any button on 1st transmitter within 5 seconds of pressing the 1/2 button. Loccycle to indicate successful programming. Press any button on 2nd transmitter (up to 4 transmitters total possible) within 5 seconds of pr




transmitter (if keypad light goes out before all transmitters are programmed, the process must be repeated). Press the 7/8 and 9/0 buttonssimultaneously on keypad to exit program mode.

Cycle ignition from OFF to RUN or ACC five (5) times within 10 seconds, ending in RUN or ACC. All doors will lock then unlock to coprogramming mode. Press any button on 1st remote transmitter. Door locks will cycle to confirm programming. Press any button on 2ndtransmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks will lock then unlock to confirm programming.

Enter vehicle, close and lock all doors. Insert and remove key from ignition six (6) times within 10 seconds. Instrument panel lights will indicate original code has been erased. Turn ignition to the ACC position. Press LOCK button on 1st transmitter. Instrument panel lights flash to confirm programming. To enter additional transmitters, unlock, then lock the doors using the power lock switch located on the drdoor. Press LOCK button on additional transmitter (up to 4 transmitters total possible). Instrument panel lights will flash to confirm

programming. Turn ignition to OFF.

Turn ignition to RUN or ACC. Jump pins in programming connector located at the base of the steering column for entire programming mprocedure. All doors will lock then unlock to confirm programming mode. Press any button on the 1st transmitter. Door locks will cycle

confirm programming. Press any button on 2nd transmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks wilthen unlock to confirm programming. Remove jumper used with programming connector.

Turn ignition to RUN or ACC. Momentarily jump pins in programming connector located in right rear quarter panel area. All doors will unlock to confirm programming mode. Press any button on 1st transmitter. The door locks will lock then unlock to confirm programmingany button on 2nd transmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks will lock then unlock to confirmprogramming.

Turn ignition to RUN or ACC. Momentarily jump pins in programming connector located behind glove compartment. All doors will lockunlock to confirm programming mode. Press any button on 1st transmitter. The door locks will lock then unlock to confirm programmingany button on 2nd transmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks will lock then unlock to confirmprogramming.

Turn ignition to RUN or ACC. Momentarily jump pins in programming connector located behind glove compartment. The horn will chirconfirm programming mode. Press any button on 1st transmitter. The horn will chirp to confirm programming. Press any button on 2ndtransmitter (up to 4 transmitters total possible). The horn will chirp to confirm programming. Turn ignition to OFF. The horn will chirp o

time to indicate end of programming mode.

Turn ignition to RUN or ACC. Momentarily jump pins in programming connector located at the base of the steering column. All doors wthen unlock to confirm programming mode. Press any button on 1st transmitter. The door locks will lock then unlock to confirm programPress any button on 2nd transmitter (up to 4 transmitters total possible). Turn ignition to OFF. The door locks will lock then unlock to coprogramming.

Cycle ignition from OFF to RUN or ACC four (4) times within 3 seconds, ending in RUN or ACC. All doors will lock then unlock to coprogramming mode. Press any button on 1st remote transmitter. Door locks will cycle to confirm programming. Press any button on 2ndtransmitter within 7.5 seconds (up to 4 transmitters total possible). Turn ignition to OFF or wait 7.5 seconds. All doors will lock then unlconfirm programming mode.

Diagnostic method of programming transmitters is as follows:

Choose Service Bay Functions from the service function card.

Choose Driver Door Module (DDM).

Choose Key Fob Programming.

Press any button on the remote entry transmitter.

Choose Fob 1, 2, 3, or 4 and press Store.

Repeat Step L4 for additional transmitters.

Press Cancel to get out of menu (you may have to press Cancel twice).

E:

OR FUTURE VEHICLE STRATEGIES, THESE PROGRAM PROCEDURES WILL BE COMMONIZED.Technical Service Bullet

738 Date:

mote Keyless Entry - Inoperative

le No.




8

/97

OCKS - REMOTE KEYLESS ENTRY (RKE) - RKENOPERATIVE - VEHICLES BUILT THROUGH0/30/96

EMOTE KEYLESS ENTRY (RKE) - RKENOPERATIVE - VEHICLES BUILT THROUGH0/30/96

HT TRUCK:97 EXPLORERMOUNTAINEER

E:Remote Keyless Entry (RKE) system may be inoperative on some vehicles. This may be caused by a static discharge from the seat throughote Entry/Keyless Entry (RAP) module causing the RAP module to fail.

ON:l a metal spring clip on the driver and passenger front seats to ground the upper and lower seat track and replace the RAP module. Groundwill prevent the buildup of static on the seats, reducing the likelihood of damage to the RAP module. Refer to the following Service Proce

s.

VICE PROCEDURE

Using the power seat controls, move the driver seat full travel forward and adjust the height to the full up position. Tilt the seat frame for(front part of seat in full down position). Lean the upper seat back toward the front of the vehicle.

Position the carbon steel grounding clip on the seat track section on the console side of the seat. Refer to Figure 1.

Using a standard screwdriver, pry against the floor to seat the clip onto the bottom of the track.

Spread a generous amount of Silicone Brake Caliper Grease and Dielectric Compound (D7AZ-19A331-A, or equivalent meeting Fordspecification ESE-M1C171-A) on the upper seat frame track where the clip indent comes in contact with the seat frame. Apply grease inthe clip (toward the front of the vehicle).

Cycle the seat full travel (back and forward) twice to spread the grease the length of the track.

E:F THE SEAT IS AGAINST ITS FORWARD STOP, AN INCORRECT VERIFICATION OF THE SEAT FRAME GROUNDING WILL

MADE.




Use an ohmmeter to verify that connection is made between the upper and lower seat track rails. Move the seat track to the full front travposition, then move it back 25-76 mm (1-3"). Place one lead of the ohmmeter on the lower seat rail between the two (2) plastic slides, ansecond lead on the seat frame track (Figure 2). Any resistance measurement other than an open ensures proper connection/installation.

For the passenger side seat, move the seat fully forward and set the height adjustment at its lowest point (this rotates the height adjustmenaway from the seat track area where the clip is to be installed). Lean the upper seat back toward the front of the vehicle.

Repeat above Steps 2 through 6 for the passenger side seat. AFTER COMPLETING STEP 3, TILT THE PASSENGER SEAT FRAMEFORWARD (back part of seat in the full up position).

Return both seats to their original position.

Replace the RAP module, referring to the appropriate year Explorer/Mountaineer Service Manual procedure.

Reprogram the Remote Keyless Entry Transmitters, referring to the appropriate year Explorer/Mountaineer Service Manual procedure.

Inform the customer that the driver side door keypad entrance code has changed. The new code number is printed on the replacement RA

module.

T NUMBER PART NAME

-78600B86-AA Spring Clip (2/Pkg)Z-15604-EA Remote Entry/Keyless Entry (RAP) ModuleZ-19A331-A Silicone Brake Caliper Grease And Dielectric Compound

ER APPLICABLE ARTICLES: NONE

RANTY STATUS: Eligible Under The Provisions Of Bumper To Bumper Warranty Coverge

RATION DESCRIPTION TIME

08A Install Spring Clips And 0.8 Hr.Replace RemoteEntry/Keyless Entry (RAP)Module

LER CODINGCONDITION

C PART NO. CODE02 93

S CODES: 101000, 112000, 205000

Documents

1996 Explorer Anti-Theft and Alarm System Technical Service Bulletins