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Musial University Retention Telephone Survey Interviewing Student’s Name:__________________ Survey Number:_________ Date:___________________ Respondent’s code number:__________ A. May I speak with _________________? 1. Yes, qualified respondent on phone GO TO INTRODUCTION 2. Yes, qualified respondent coming to phone GO TO QUESTION B 3. No, qualified respondent unavailable CALL BACK LATER 4. Refused TERMINATE SURVEY. Hello, this is _____________, and I am a student at Musial University. My marketing class is conducting a confidential survey for the University regarding former students as yourself. 1

18 Musial Retention Survey

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Page 1: 18 Musial Retention Survey

Musial University Retention Telephone Survey

Interviewing Student’s Name:__________________ Survey Number:_________

Date:___________________

Respondent’s code number:__________

A. May I speak with _________________?1. Yes, qualified respondent on phone GO TO INTRODUCTION2. Yes, qualified respondent coming to phone GO TO QUESTION B3. No, qualified respondent unavailable CALL BACK LATER4. Refused TERMINATE SURVEY.

Hello, this is _____________, and I am a student at Musial University. My marketing

class is conducting a confidential survey for the University regarding former students as

yourself.

This is not a sales call or solicitation for a contribution or donation. We are just interested

in your opinions. There will be absolutely no solicitation as a result of your participation.

We just want to improve operations of the University, and your answers will help us to

do that. This would only take about five minutes, would you be able to help enhance MU

by answering this short set of questions?

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Musial University Retention Telephone Survey

1. Are you enrolled at another institution this semester?

1 Yes IF YES : Where?_____________________

2 No

R Refused

2. What are your educational plans for the future?

1 Re-enroll at MU in summer or next fall

2 Transfer to another institution

If so, where?______________________

3 Stay at the current institution.

4 No plans to enroll anywhere this summer or next fall

D Don’t Know

R Refused

3. Did you transfer to MU from another college or junior college?

1 Yes

2 No

3 Refused

4. When you enrolled at MU, did you intend to ultimately take your bachelors degree from MU?

1 Yes

2 No

3 Refused

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Musial University Retention Telephone Survey

5. Using a scale of “1” to “10”, please tell me how much you agree or disagree with each of the following statements. “1” means you strongly disagree and “10” means that

you strongly agree with the statement. If you have no opinion about a statement, it is fine to tell me “I Don’t Know”.

Strongly StronglyDisagree Agree

1 2 3 4 5 6 7 8 9 10

DK Don’t knowR Refused

a. While at MU, I was able to have a flexible schedule for classes. _____

b. MU offers sufficient financial aid to students. _____

c. MU offers good services in counseling for personal problems. _____

d. The dorms at MU are of good quality. _____

e. The price for living in the dorms is reasonable. _____

f. Living at Musial Courts is a very good option while at MU. _____

g. Living at the MU apartments is a good option while at MU. _____

h. MU offers a broad program of majors. _____

i. MU offers a variety of options for extra-curricular activities. _____

j. MU encourages students to participate in extra-curricular activities. _____

k. MU offers good recreational facilities to students. _____

l. The social environment at MU is great. _____

m. Getting good meals at MU is no problem. _____

n. I would have very much enjoyed having a football team at MU. _____

o. I attended many MU sporting events during my time at MU. _____

p. MU offers enough parking spaces to students. _____

q. MU provides for the personal security of students. _____

r. MU has a convenient location. _____

s. MU has a good advising center at University Hall _____

t. The departmental advisors were useful to me while at MU. _____

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Musial University Retention Telephone Survey

u. The study skills seminars of the Counseling Center are very useful._____

v. The career services offered at MU really help MU students. _____

w. The MU alumni network enhances the MU degree. _____

x. The MU learning environment is a rich one. _____

y. While at MU, I received professional treatment by MU faculty. _____

z. While at MU, I received professional treatment by MU staff. _____

aa. While at MU, I felt that my progress mattered to administrators. _____

bb. While at MU, I felt I mattered to other students. _____

This concludes my set of questions. Thank you for your time and for your thoughtful responses. These will be a big help to my class and the administrators at MU.Is there any other information about your experience at MU about which you would like for us to know?

(In the case someone wants to find out more about the survey, or wants to speak to a supervisor, please refer them to Dr. Mowan Sundar of the MU Marketing Department 603-455-5447.)

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