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8/3/2019 16170234 Skills Towards Perfection
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EXCEL THROUGH SOFT
SKILLS
Make your Personality
Professional !
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Defining Soft Skills asSuccess Skills
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Soft S kills as :A cluster of skills that
influence how weinteract with
one another.
Ability to relate and
connect
with eo le.
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Soft S kills as : Effective Communication Skills
Right Attitude and Values
Innovation and Creativity
Analytical Thinking
Flexibility Change Readiness
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Interpersonal Skills
Negotiation Skills
Persuasive skills
Time Management skills
Problem solving ability
Adaptability
Leadership and Team building
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Types of S ki lls Hard Skills
Learned from books
Learned from hands-on experience Abilities to do things in your chosen
career
Soft Skills
Not learned from books
Work ethics
Habits and traits
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Hard Skills Reading
Writing
Math
Computer abilities
Logic Skills for particular job
requirements
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Soft Skills Communication ability
People skills
Professionalism Positive attitude
Group/team abilities
Understanding of continuing learning
Critical, logical, enthusiasm thinking
Entitlement
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Why S oft Skills? For a Smooth Professional Life
For More Integrated Operation
For More Effective Management
To Integrate Strategic Goals
For More Appealing Personality
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Communication Make it a
process
through this process we convey a thought or
feeling to someone else.
how it is received depends on a set of events,
stimuli, that person is exposed to.
Communication is a dynamic process
how you say what you say plays an important
role in communication.
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TOTAL COMMUNICATION PROCESSAttributes through -
Reading
16%
Writing
9% Speaking30%
Listening
45%
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Expressing Communication
through Body Language
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You have probably already heard you shouldnt cross yourarms as it might make you seem defensive or guarded.
This goes for your legs too. Keep your arms and legs open.
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If there are several people you are talking to, give them
all some eye contact to create a better connection andsee if they are listening.
Keeping too much eye-contact might creep people out.
Giving no eye-contact might make you seem insecure.
If you are not used to keeping eye-contact it might feela little hard or scary in the beginning but keep workingon it and youll get used to it.
ON E OF THE RIGH T WAYSWOULD BE T O HAVE EY ECONT ACT,BUT DONT ST ARE
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EX PLORE HAVING AN EYECON TACT, BUT D ON T ST ARE
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MAKE IT A POINT TO SMILE AND
LAUGH
ligh ten up , do nt take your self tooseriously. Relax a bit, smil e an d laug h whe nsome one say s so met hing funny . Pe opl ewi ll be a lot mor e inc lined to lis ten toyou if y ou s eem t o b e a po sit iv e per son. But do n t be the fir st to laug h at your
own jokes, it makes you seem nervousand nee dy. Smi le whe n you arein trod uced to someone but do nt keep asmil e pl ast ered on your face , you ll seemin sinc er e.
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MAKE SURE YOU
KEEP YOUR HEAD UP
Dont keep your eyes on the ground, it
might make you seem insecure and a bit
lost. Keep your head up straight and your
eyes towards the horizon
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EXPLORE USING YOURHANDS MORE
CONFIDENTLY
Instea d of fidgetin g with you rhands and scratching your faceuse them to commu nicate wha tyo u a re tryin g to s ay. Us e you r ha nds to describesomet hi ng or to ad d wei ght to apoin t you are tryi ng to make . Butdon t us e them to mu ch or i tmight become di str ac tin g. Anddont let your hands flail around,
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KEEP A GOOD ATTITUDE
last but no t leas t, keep a posit ive , open an dre laxe d at tit ude. How you feel wil l come throug h in yourbody lang uag e an d can make a maj ordiff ere nce.
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Belie ve in :Soft Skill s add on wit h Ha rdSkill s to enca psulateCor e Ski lls