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Master of Arts in Communication : Corporate Communication Studies
Course : Seminar & Colloquium (1508SAQ02)
elearning.lspr.edu
Session Topic : Conducting Research
Course: Seminar & Colloquium
By Dr. Rino Boer Ph.D
LSPR eLearning Program
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• Part 1 The Process
• Part 2 Approaches
• Part 3 Methods
Content
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Research: Definition & Steps
Q: What is research ?
A: A process in which, • you engage in a small set of logical steps used to collect & • analyze information to increase our understanding of a topic
or issue.
At a general level, research consists of 3 steps: 1. Pose a question, 2. Collect data to answer the question, &3. Present an answer to the question.
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Research: Why ?
Q: Why is research important ?
A: Research is important for 3 reasons,1. Adds to our knowledge, 2. Improves practice, & 3. Informs policy debates.
I was just rubbing sticks together for fun – I didn’t realise I was doing basic research.
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Research: Steps
The process of research consists of 6 steps:
1. Identifying a Research Problem
a. Specifying a problem
b. Justifying it
c. Suggesting the need to study it for audiences
2. Reviewing the Literature
a. Locating,
b. Selecting &
c. Summarizing resources
3. Specifying a Purpose for Research
a. Identifying the purpose statement
b. Narrowing the purpose statement for research questions of
hypotheses
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Research: Steps (Cont.)
“Google is my best friend & my worst
enemy.
• It's fabulous for research,
• but then it becomes addictive.
• I'll have a character eating an orange,
&
• next thing I'm googling types of
oranges,
• I'm visiting chat rooms about oranges,
• I'm learning the history of the orange.”
Liane Moriarty
Australian author of
6 Int’l best-selling
novels
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Research: Steps (Cont.)
4. Collecting Data
a. Selecting individuals to study
b. Obtaining permissions
c. Gathering information
5. Analyzing & Interpreting Data
a. Breaking down the data
b. Representing the data
c. Explaining the data
6. Reporting & Evaluating Research
a. Deciding on audiences
b. Structuring the report
c. Writing the report sensitively
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Research: Ethical Practices
Q: What ethical practices should we observe ?
A:
1. Respecting the Rights of Participants
2. Honoring Research Sites
3. Reporting Research Fully & Honestly
Ethical Context:
Researchers should reflect on ethical issues,
• throughout the research process,
• Ethics should, at all times,
• Be at the forefront of the researcher’s
agenda
(Hesse-Bieber & Leavy, 2006)
Sharlene Nagy
Hesse-Biber
Prof. Sociology
at Boston
College
Patricia Leavy
Prof.Sociology
at Boston
College
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Research: Anti-Plagiarism
1. Anti-Plagiarism Policy
All assignments will need to have a signed declaration,
• on the 2nd page (after the cover),
• that the material submitted is…
• …the students’ own work &
• that all work taken from other sources is properly
acknowledged.
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Research: Anti-Plagiarism (Cont.)
Use this wording on the 2nd page of each report:
I certify that the attached assignment is my own work & that any material
obtained from other sources has been acknowledged.
I grant permission to the London School of Public Relations to make
copies of assignments for assessment, review and/or record keeping
purposes. I note that the London School of Public Relations reserves the
right to check my assignment for plagiarism.
Signed…………………………… Date………………………
Penalty for students who performed plagiarism: FAILED from the subject.
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Research: Referencing
2. Referencing
PGP applied,
• APA (American Psychological Association) as references system for…
• …all paper work in each subjects (latest version is 6th Edition, 2010).
1. Worldwide accepted
International/national conferences & reputable journals.
2. Up dated revisions.
3. Easy for students:
Students will learn while practicing this references before doing thesis.
4. Easy to learn
• www.apastyle.org &
• feel free to come to the Thesis Depart.
• (on the 9th floor with Ms. Sari/Rita) & ask for softcopy file.
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Research: Referencing (Cont.)
Please visit the following website for these guides:
• http://www.lspr.edu/category/thesis/
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Research: Needed Skills
Q: What are the skills needed
for research ?
A:
1. Solving Puzzles.
2. Lengthening Your Attention
Span
3. Using Library Resource
4. Writing, Editing & More
Writing
Applying the research process to actual studies:
• Journal example!
• I’ll give the softcopy file through LMS
Look at the chart & say the
COLOUR, not the word…
YELLOW BLUE ORANGE BLACK
RED GREEN PURPLE YELLOW RED
ORANGE GREEN BLACK BLUE RED
PURPLE GREEN BLUE ORANGE
Left – Right Conflict
Your “right brain” tries to “say the
colour” but your “left brain” insists
on “reading the word”
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Research: Quantitative & Qualitative Approaches
You can approach research in 2 ways, through a…
1. Quantitative study or
2. Qualitative study
• …depending on the type of problem you need to
research.
• Your choice of one of these approaches will…
• …shape the procedures you use in each of the six steps
of research.
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Quantitative & Qualitative: Definition
Q: What does it mean to conduct quantitative & qualitative
research ?
A:
1. Quantitative Research. Defn:
A type of educational research in which the researcher:
a. Decides what to study,
b. Asks specific, narrow questions,
c. Collects quantifiable data from participants,
d. Analyzes these numbers using statistics, &
e. Conducts the inquiry in an unbiased, objective manner.
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2. Qualitative Research. Defn:
A type of educational research in which the researcher:
a. Relies on the views of participants,
b. Asks broad, general questions,
c. Collects data consisting largely of words (texts) from
participants,
d. Describes & analyses these words for themes, &
e. Conducts the inquiry in a subjective, biased manner.
Quantitative & Qualitative: Definition (Cont.)
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Quantitative & Qualitative : Development
Q: How did quantitative & qualitative
research develop ?
A:
The development of the 2
approaches is,
• not a case of one approach
replacing the other, instead,
• it reflects the addition of
qualitative inquiry…
• …to the traditional quantitative
approach…
• …the continuum from QUAN to
QUAL research.
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Quantitative Research: History
A Brief History of Quantitative Research
• Qn. res. began in the late 19th century & dominated
educational inquiry for most of the 20th century.
• The initial ideas for qn. res. came from the physical
sciences,
• such as physics & chemistry. . . .
• In the history of the development of qn.res.,
• 3 historical trends are present:
1. Statistical procedures,
2. Test & measurement practices, &
3. Research designs.
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Quantitative Research: History (Cont.)
The historical trends have led,
• to characteristics of quantitative research that we see
today,
• an emphasis on:
a. Collecting & analyzing information in the form of numbers,
b. Collecting scores that measure distinct attributes of
individuals & organizations, &
c. The procedures of comparing groups or relating factors
about…
1. Individuals or groups in experiments,
2. Correlational studies, &
3. Surveys.
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Qualitative Research: History
A Brief History of Qualitative Research
• The actual use of ql res in education is most apparent during the last
30 years,
• 3 themes shape its history in education:
1. Philosophical ideas,
2. Procedural developments, &
3. Participatory & advocacy practices.
By the late 1960s,
• philosophers of education called for an alternative to the traditional
qn approach.
• The traditional approach, they felt, relied too much on the
researcher’s view of education &
• less on the research participant’s view
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Qualitative Research: History (Cont.)
• Traditional investigations created a contrived situation in which,
• an experimental situation far removed from his or her personal
experiences.
• To counter these traditional approaches, philosophers of education
suggested an alternative form of research,
• called naturalistic inquiry or constructivism, to remedy these
deficiencies.
Along with these efforts arose a discussion about “types” of qlr designs,
such as:
a. Case studies,
b. Grounded theory research, &
c. Narrative inquiry, &
d. The emergence of qualitative computer software programs for data
analysis.
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Qualitative Research: History (Cont.)
Advocacy researchers are,
a. Not objective,
b. Authoritative, or
c. Politically neutral.
Advocacy researchers see QUAL
as a…
1. Civic responsibility,
2. “Moral dialogue”, &
3. Means for bringing needed
change to our society.
These historical developments,
• have led to characteristics of qlr
that we recognize today,
• a recognition that:
a. As researchers we need to
listen to the views of
participants in our studies,
b. We need to ask general, open
questions & collect data in
places where people live &
work, &
c. Research has a role in
advocating for change &
bettering the lives of
individuals.
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Quantitative & Qualitative Research: Characteristics
What characteristics,
• distinguish & are common to QUAN & QUAL…
• …in each of the 6 steps ?
Step 1: Identifying a Research Problem
Quantitative Qualitative
Tends to address research problems
requiring:
• A description of trends or,
• an explanation of the
relationship among variables.
Tends to address research problems
requiring:
a. An exploration in which,
• little is known about the problem.
b. A detailed understanding of a
central phenomenon
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Quantitative & Qualitative Research: Characteristics (Cont.)
Quantitative Qualitative
The literature tends to:
a. Provide a major role through,
• suggesting the research
questions to be asked.
b. Justify the research problem &
• create a need for the direction
• (purpose statement &
• research questions or
hypotheses) of the study.
The literature tends to:
a. Play a minor role in,
• suggesting a specific research
question to be asked.
b. Justify the importance of,
• studying the research problem
Step 2: Reviewing the Literature
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Quantitative & Qualitative Research: Characteristics (Cont.)
Quantitative Qualitative
The purpose statement,
• research questions, &
• hypotheses tend to:
a. Be specific & narrow.
b. Seek measurable, observable
data on variables
The purpose statement &
• research questions tend to:
a. Be general & broad.
b. Seek to understand the
participants’ experiences
Step 3: Specifying a Purpose for Research
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Quantitative & Qualitative Research: Characteristics (Cont.)
Quantitative Qualitative
The data collection tends to consist
of:
a. Collecting data using instruments
with,
• preset questions & responses.
b. Gathering quantifiable (numeric)
data.
c. Collecting information from a
large number of individuals.
The data collection tends to consist
of:
a. Collecting data using forms with
general,
• emerging questions to permit
participants…
• …to generate responses.
b. Gathering word (text) or,
• image (picture) data.
c. Collecting information from a
small number of,
• individuals or sites.
Step 4: Collecting Data
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Quantitative & Qualitative Research: Characteristics (Cont.)
Quantitative Qualitative
Data analysis tends to:
a. Consist of statistical analysis
b. Involve describing trends,
• Comparing group differences
or,
• Relating variables.
Data analysis tends to:
a. Consist of text analysis.
b. Involve developing a description
& themes.
Interpretation tends to,
• consist of comparing results with
prior predictions &
• past research.
Interpretation tends to,
• consist of stating the larger
meaning of the findings.
Step 5: Analyzing & Interpreting Data
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Quantitative & Qualitative Research: Characteristics (Cont.)
Quantitative Qualitative
Research reports tend to:
a. Use standard, fixed structures
• & evaluative criteria.
Data analysis tends to:
a. Consist of text analysis.
b. Involve developing a description
& themes.
Researchers tends to,
• take an objective & unbiased
approach
Researchers tends to,
• take a subjective (reflexive) &
• biased approach.
Step 6: Reporting & Evaluating Research