2 0 T H A N N I V E R S A R YA C M C O N F E R E N C E

o n C o m p u t e r S u p p o r t e dC o o p e r a t i v e W o r k

2 0 T H A N N I V E R S A R YA C M C O N F E R E N C E

o n C o m p u t e r S u p p o r t e dC o o p e r a t i v e W o r k

Conference Program

November 4–8, 2006The Fairmont Banff Springs HotelBanff, Alberta, Canada

C O N F E R E N C E C H A I R W E L C O M E L E T T E R

Welcome to the 20th Anniversary of the ACM 2006 Conference on Computer Supported Cooperative Work.

The CSCW conference is the premier venue for presenting research and development achievements in the design, introduction, and use of technologies that affect groups, organizations, communities and societies. Although work has been an important area of focus over our 20-year history, technology is increasingly supporting a wide range of recreational and social activities. As more and more people across the globe are able to interact online we are rapidly becoming a community of researchers and developers that attend to all aspects of social life.

For this event, the program committee has put together a conference that showcases current work, refl ects on accomplishments over the last 20 years, and looks to the future. These Proceedings contain the archival elements of the technical program of this year’s CSCW conference. We are excited to report that Paper submissions increased 25% and Notes submissions increased 13% over 2004 levels. Overall, this represents the highest number of submissions in the history of CSCW. As we hit our 20th Anniversary, this is a testament to the growing interest in CSCW research and the vibrancy of the community. New this year, we will be recognizing the authors of the most outstanding Paper and Notes submissions with awards. For more information about the conference and the full array of participation categories, we encourage you to go to www.cscw2006.org.

The success of this conference depends on the fi nancial support we receive from our benefactors and contributors. SMART Technologies and the National Science Foundation supported the Conference this year as 20th Anniversary Benefactors. Additional benefactors include Google, IBM, iCore, and Microsoft. Contributors were InfoSys, Intel, Nokia, SAP, Sun Microsystems, and NECTAR.

We hope you enjoy the conference and these proceedings.

Pamela Hinds David Martin

CSCW 2006 Conference Co-Chair CSCW 2006 Conference Co-Chair

Stanford University SMART Technologies Inc.

Conference Chair Welcome Letter ..........................................................................................................................2

Table of Contents / Sponsors . 3

Conference at a Glance ........... 4

About ACM and SIGCHI .......... 6

Best of CSCW2006 Awards ..... 7

Workshops ............................... 8

Doctoral Colloquium ............... 9

Tutorial Program .................... 10

Demonstrations ..................... 13

Interactive Posters ................. 15

Videos ..................................... 18

Technical Program ................. 19

Conference Committee ......... 27

About The Area ...................... 30

Conference Information ........ 31

Maps ........................ Back Cover

TA B L E O F C O N T E N T S

20TH ANNIVERSARY BENEFACTORS

BENEFACTORS

CONTRIBUTORS

2 3

C O N F E R E N C E AT A G L A N C E

Saturday, November 4

Sunday,November 5

Monday,November 6

09:00

Workshops & Doctoral Colloquium Full Day & Morning Tutorials Opening Plenary: Peter Gloor

Location: Cascade09:30

10:00

10:30 Break - Location: Riverview Lounge

11:00

Workshops & Doctoral Colloquium Full Day & Morning Tutorials

Collaborative Software Engineering Location: Alberta

HealthcareLocation: New Brunswick

DisplaysLocation: Alhambra

11:30

12:00

12:30 Lunch break (2 hours) - On your own

14:30

Workshops & DoctoralColloquium Full Day & Afternoon Tutorials

Collaborative Notifi cation and AwarenessLocation: Alberta

Panel: Ethnography: Implications for Design Location: Alhambra

15:00

15:30

16:00 Break - Location: Riverview Lounge

16:30

Workshops & DoctoralColloquium Full Day & Afternoon Tutorials

Reception: Awards Ceremony, Demos, Interactive Posters Location: Cascade, Conservatory, New Brunswick

and Riverview Lounge

17:00

17:30

18:00

Tutorial 1: Whirlwind Tour

18:30

19:00

19:30

20:00

20:30

21:00

21:30

22:00

Tuesday,November 7

Wednesday,November 8

09:00 Performance & ArchitectureLocation: Alberta

Supporting Social Play Location: New Brunswick

Panel: Bridging the Disasterand Information Sciences Location: Cascade

Social Networks and Coordination PatternsLocation: Alberta

Conversation and Referential CommunicationLocation: New Brunswick

Panel: CSCW and Games ResearchLocation: Cascade

09:30

10:00

10:30 Break - Location: Riverview Lounge

11:00 Lending a Helping Hand: Using Technology to AssistLocation: Alberta

DisplaysLocation: New Brunswick

Social Tagging and RecommendingLocation: Cascade

A Picture is Worth a Thousand Words: Using Video & Photography to Support Collaboration - Location: Alberta

Enhancing the E-mail ExperienceLocation: New Brunswick

Panel: Collaborative Software Engineering - New and Emerging Trends - Location: Cascade

11:30

12:00

12:30 Lunch break (2 hours) - On your own

14:30 Algorithms for Concurrent Editing Location: Alberta

The Ears and Eyes Have It: Supporting Audio & VideoLocation: New Brunswick

Refl ecting on CSCWLocation: Cascade

Knitting Together Disparate Collaborations Location: Alberta

Crossing Language and CultureLocation: New Brunswick

Privacy

15:00

15:30

Break - Location: Riverview Lounge

16:00 Break - Location: Riverview Lounge

Closing Plenary: Bill BuxtonLocation: Cascade

16:30

Plenary Panel: Twenty Years of CSCW What Have We Learned?

Location: Cascade17:00

17:30

18:00

Conference ReceptionLocation: Brewster’s MountView Barbecue, Banff

18:30

19:00

19:30

20:00

20:30

21:00

21:30

22:00

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The Human Infrastructure of Cyberinfrastructure Charlotte Lee (University of California, Irvine)Paul Dourish (University of California, Irvine)Gloria Mark (University of California, Irvine)

An Exploratory Analysis of Partner Action and Camera Control in a Video-Mediated Collaborative Task Abhishek Ranjan (University of Toronto)Jeremy Birnholtz (University of Toronto)Ravin Balakrishnan (University of Toronto)

Technology in Spiritual Formation: An Exploratory Study of Computer Mediated Religious Communications Susan P. Wyche (College of Computing, Georgia Institute of Technology)Gillian R. Hayes (College of Computing, Georgia Institute of Technology)Lonnie D. Harvel (Electrical and Computing Engineering, Georgia Institute of Technology)Rebecca E. Grinter (College of Computing, Georgia Institute of Technology)

CSCW2006 Best Notes, awarded by ACM SIGCHISandboxes: Supporting Social Play through Collaborative Multimedia Composition on Mobile Phones David Fono (University of Toronto)Scott Counts (Microsoft Research)

CSCW2006 Honorable Mention Notes, awarded by ACM SIGCHINot all Sharing is Equal: The Impact of a Large Display on Small Group Collaborative Work Stephanie Wilson (City University London)Julia Galliers (City University London)James Fone (Framfab UK Ltd)

Leveraging Digital Backchannels to Enhance User Experience in Electronically Mediated Communication Tracee Vetting Wolf (IBM T. J. Watson Research Center)Stephen Levy (IBM T. J. Watson Research Center)Jim Christensen (IBM T. J. Watson Research Center)Jeremy Sussman (IBM T. J. Watson Research Center)William E. Bennett (IBM T. J. Watson Research Center)Wendy A. Kellogg (IBM T. J. Watson Research Center)

B E S T O F C S C W 2 0 0 6 AWA R D S

This year the conference initiated a ‘Best of CSCW2006’ awards program. The reviewing process for the conference as a whole ensures the quality of published contributions, but this program provides an opportunity to acknowledge the most outstanding contributions in two submission categories: Papers and Notes. The Papers and Notes committees nominated up to 5% of their submissions as Award Nominees. A separate awards committee then chose a select group of these submissions - no more than 1% of the total submissions - to receive a “Best” designation. All other nominees receive honorable mention. We are proud to congratulate the award winners and nominees for their outstanding contributions to CSCW2006.

CSCW2006 Best Papers, awarded by ACM SIGCHIIdentifi cation of Coordination Requirements: Implications for the Design of Collaboration and Awareness Tools Marcelo Cataldo (Carnegie Mellon University)Patrick Wagstrom (Carnegie Mellon University)James Herbsleb (Carnegie Mellon University)Kathleen Carley (Carnegie Mellon University)

tagging, communities, vocabulary, evolution Shilad Sen (University of Minnesota)Shyong K. (Tony) Lam (University of Minnesota)Al Mamunur Rashid (University of Minnesota)Dan Cosley (University of Minnesota)Dan Frankowski (University of Minnesota)Jeremy Osterhouse (University of Minnesota)F. Maxwell Harper (University of Minnesota)John Riedl (University of Minnesota)

CSCW2006 Honorable Mention Papers, awarded by ACM SIGCHIMaking Things Work: Dimensions of Confi gurability as Appropriation Work Ellen Balka (Simon Fraser University)Ina Wagner (Vienna University of Technology)

From the War Room to the Living Room: Decision Support for Home-based Therapy Teams Julie A. Kientz (Georgia Institute of Technology)Gillian R. Hayes (Georgia Institute of Technology)Gregory D. Abowd (Georgia Institute of Technology)Rebecca E. Grinter (Georgia Institute of Technology)

A B O U T AC M A N D S I G C H I

About ACMThe Association for Computing Machinery (ACM) is an educational and scientifi c society uniting the world’s computing educators, researchers and professionals to inspire dialogue, share resources and address the fi eld’s challenges. ACM strengthens the profession’s collective voice through strong leadership, promotion of the highest standards, and recognition of technical excellence. ACM supports the professional growth of its members by providing opportunities for life-long learning, career development, and professional networking. For more information, please visit http://www.acm.org

The ACM Digital Library & Guide to Computing Literature are the defi nitive online resources for computing professionals. Richly interlinked, they provide access to ACM’s collection of publications and bibliographic citations from the universe of published computing literature. http://www.acm.org/dl

Additionally, ACM has 34 Special Interest Groups (SIGs) that focus on different computing disciplines. More than half of all ACM members join one or more of these Special Interest Groups. The SIGs publish newsletters and sponsor important conferences such as SIGGRAPH, OOPSLA, DAC, SC and CHI, giving members opportunities to meet experts in their fi elds of interest and network with other knowledgeable members. http://www.acm.org/sigs

Become an ACM member today and join thousands of other leading professionals, researchers and academics who benefi t from all ACM has to offer. Join ACM online at http://www.acm.org, or contact ACM directly by phone: (800) 342-6626 (US and Canada) or (212) 626-0500 (Global), by fax: (212) 944-1318, or by e-mail: acmhelp@acm.org. Hours of operation are from 8:30 am - 4:30 pm Eastern Time

About SIGCHISIGCHI, the ACM Special Interest Group on Computer-Human Interaction, brings together people working on the design, evaluation, implementation, and study of interactive computing systems for human use. ACM SIGCHI provides an international, interdisciplinary forum for the exchange of ideas about the fi eld of human-computer interaction (HCI), bringing together hardware and software engineering, the psychology and sociology of human-computer interaction, and the creation of systems using these principles. We have over 4000 members who work as user interface designers, managers, researchers, educators, software developers, engineers, writers, students, artists, graphic designers, and industrial designers. SIGCHI sponsors an annual general conference (CHI) and several other specialized conferences, produces both research and practitioner-oriented publications, and fosters interaction through local chapters and online mailing lists. For more information, please see the SIGCHI web pages at www.sigchi.org.

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D O C TO R A L C O L L O Q U I U M

S A T U R D A Y

09:00-18:00Ivor Petrak

Who, What, and When: Supporting Interpersonal Communication over Instant MessagingDaniel Avrahami (Carnegie-Mellon University)

Connecting the Design of Collaborative Writing Tools with Writer’s Practices and Epistemological BeliefsAndrea Forte (Georgia Tech)

Designing Video Communication Systems for the HomeSofi ane Gueddana (Université Paris-Sud 11)

Improving Video-Mediated Communication with a Collaborative Virtual Environment ApproachJoerg Hauber (University of Canterbury)

Documenting, Understanding, and Sharing Everyday Activities through Selective Archiving of Live ExperiencesGillian Hayes (Georgia Tech)

Informal Communication in Hospital WorkAbdel Mejia (Centro de Investigación Científi ca de Educación Superior de Ensenada)

Interaction Rituals Over DistanceRosanne Siino (Stanford University)

Foreign Knowledge in the Work of Brazilian Software DevelopersYuri Takhteyev (University of California, Berkeley)

Surface Use in Meeting Room CollaborationAnthony Tang (University of British Columbia)

Designing Technology to Support Information Flow for Asynchronous Co-located Medical Shift WorkCharlotte Tang (University of Calgary)

Remote Review Meetings on a Tabletop InterfacePhil Tuddenham (University of Cambridge)

Memory Aids as Collaboration TechnologyMike Wu (University of Toronto)

W O R K S H O P S

S A T U R D A Y

09:00-18:00

Media Space: Refl ecting on 20 YearsSteve Harrison, Virginia Tech

Advisory board: Sara Bly, Sara Bly Consulting Paul Dourish, UC Irvine Robert Kraut, Carnegie-Mellon University Tom Moran, IBM Almaden Research Marilyn Mantei-Tremaine, Rutgers University John Tang, IBM Almaden Research

Collaborating Over Paper and Digital DocumentsPaul Luff, King’s College London Moira Norrie, ETH Zurich Scott Klemmer, Stanford University David McGee, Natural Interaction Systems

Mobile Multiplayer Games: Designs, Studies and Refl ectionsMatthew Chalmers, University of Glasgow Steve Benford, University of Nottingham

Collaborative Editing WorkshopDu Li, Texas A&M University Jeffrey D. Campbell, University of Maryland, Baltimore CountyDavid Chen, Griffi th University, Australia Clarence (Skip) Ellis, University of Colorado Ning Gu, Fudan University, Shanghai, China Claudia Ignat, ETH Zurich Rui Li, Texas A&M University Pascal Molli, LORIA,University of Nancy Moira Norrie, ETH Zurich Haifeng Shen, Nanyang Technological UniversityChengzheng Sun, Nanyang Technological University

Awareness in Activity-Centric Groupware DesignStacey Scott, Massachusetts Institute of Technology Michael Muller, IBM Research Thomas Moran, IBM Research Jakob Bardram, University of Aarhus Bonnie Nardi, University of California, Irvine Michael Wu, University of Toronto

Design and CSCWRobert Woodbury, Simon Fraser UniversityDiane Gromala, Simon Fraser University Mark Billinghurst, Canterbury University Andrew Burrow, RMIT University John Danahy, University of Toronto Sara Diamond, Ontario College of Art and Design Saul Greenberg, University of Calgary Patrick Harrop, University of Manitoba

Supporting the Social Side of Large-Scale Software DevelopmentLi-Te Cheng, IBM Research Anthony Cox, Dalhousie University Rob DeLine, Microsoft Research Cleidson de Souza, Universidade Federal do Para Kevin Schneider, University of Saskatchewan Janice Singer, National Research Council of Canada Margaret-Anne Storey, University of Victoria Gina Venolia, Microsoft Research

Mash-ups and CSCW: opportunities and issuesM. Cameron Jones, University of Illinois at Urbana-Champaign Michael B. Twidale, University of Illinois at Urbana-Champaign

Revisiting Online Trust: Concepts, Implications, and Future DirectionsQiping Zhang, Long Island University John C. Thomas, IBM T. J. Watson Dianne Cyr, Simon Fraser S. Joon Park, Drexel University

Role-Based CollaborationHaibin Zhu, Nipissing University MengChu Zhou, New Jersey Institute of Technology

8 9

T5. Bridging Paper and Digital Worlds François Guimbretière (University of Maryland)Chunyuan Liao (University of Maryland)Richard Harper (Microsoft Research)Jim Hollan (University of California, San Diego)Scott Klemmer (Stanford University)Ron Yeh (Stanford University)

The boundary between the digital and physical world is becoming increasingly permeable. One instance of permeability results from technologies that enable facile interaction with documents in both their paper and digital versions. In this tutorial we review studies of the affordances of paper and digital documents, survey recent research projects exploring paper-augmented digital documents, and demonstrate open-source software to support development of digital pen applications to better bridge the digital and paper worlds. The fi rst part of the tutorial compares and contrasts affordances provided by paper and digital documents, introduces a paper-augmented digital document (PADD) approach, and summarizes research activity in this rapidly developing area. The second part surveys current digital pen technology and demonstrates an open-source software environment designed to enable exploration of PADD applications.

T6. Design of the User Experience in Advanced Systems of Pervasive CSCW Anxo Cereijo Roibas (University of Brighton)

This tutorial explores the issue of designing future scenarios of pervasive interactive multimedia for nomadic users. More specifi cally it aims to generate debate about the design and development of new pervasive applications for mobile devices and other distributed interfaces, which will make it possible for mobile users to be content creators and consumers of self-authored content facilitating leisure and social activities and, at the same time, encouraging CSCW during mobility.

The tutorial will also explore how innovative ethno-methodologies such as living labs, on-the-fi eld enactments, ‘Cultural Probes’, Participatory Design approaches and advanced in-situ evaluation techniques can lead to the creation and representation of feasible and relevant future communications scenarios.

Features:• An analysis of mobile technology potentialities and its

intersection with other platforms;• An exploration of the future of HCI design in

advanced pervasive communication scenarios;• An overview of applications for ubiquitous contexts

and why they imply a specifi c design approach.

S U N D A Y M O R N I N G

1 unit, 9:00-12:30

T7. Hands-On Introduction to Synchronous GroupwarePrasun Dewan (University of North Carolina)Sasa Junuzovic (University of North Carolina)

As the research world continues to debate the usefulness of synchronous groupware, industry has been quietly creating a range of products in this area, which include SIP, Webex, LiveMeeting, Groove, OneNote, SubEthaEdit, and JSE 7. This tutorial will use some of these products as the basis for a hands-on introduction to the use, design, and implementation of synchronous groupware. It will consist of a mixture of collaborative exercises and lectures. The exercises will allow students to compare face-to-face, single-view and multiple-view collaborations. In addition, they will involve design and implementation of a collaborative application. The lectures will provide application taxonomies, present scenarios in which different kinds of synchronous applications are useful, and overview basic implementation techniques and infrastructures. They will not look at advanced implementation techniques such as operation transformations that are covered in Sun’s afternoon tutorial.

T8. Collaboration for FunDaniel Pargman (Royal Institute of Technology)

Description: CSCW has traditionally focused on the design and use of technologies to support collaboration in the workplace. With the spread of computers and networked technologies to areas beyond the workplace, CSCW has lately opened up to include situations where people use collaborative technologies in their free time for pleasure, leisure and fun. In this tutorial, you will learn about the use of computers to support cooperation in areas beyond the workplace. As perhaps the most advanced and exciting uses of communication technologies nowadays happens in computer gaming, special emphasis will be placed on state-of-the-art computer-mediated cooperation in online (e.g. World of Warcraft), competitive (e.g. Counter-Strike) and pervasive/location-based gaming (e.g. using the city as a game board).

• Discover the long - but to a large extent unknown - history of using networked computers for fun.

• Learn about major research issues and the wealth of published research in CSCW-related fun-centric areas (e.g. computer game studies and entertainment computing).

T U TO R I A L P R O G R A M

S A T U R D A Y E V E N I N G

1 unit, 18:30-22:00

T1. A Whirlwind Tour of CSCW ResearchJim Herbsleb (Carnegie Mellon University)Gary Olson (University of Michigan)

We will provide an overview of the world of CSCW for newcomers to the fi eld. We will offer a tour of some of the past, present and future key themes and contributions of CSCW. The design of computer technologies for the effective support of cooperative work has been CSCW’s traditional focus. However, in recent years many exciting new areas of CSCW research have emerged with the penetration of networked communication technologies into arenas beyond the workplace. We will therefore consider recent research and design initiatives with regard to communication technologies for the home, for communications between family and friends, and in the arts and entertainment industries. The tutorial will also highlight many of the items in the CSCW 2006 program, providing a context and a roadmap for navigating the conference. Accompanying materials will point attendees to major publications with CSCW and related research areas.

S U N D A Y F U L L - D A Y

2 units, 9:00-18:00

T2. Collaboration Technology in Teams, Organizations, and Communities Jonathan Grudin (Microsoft Research)Steven Poltrock (Boeing Phantom Works)

Learn about technologies being used to support groups, organizations, and online interaction. Hear about successes and problems that are encountered. See how different disciplines contribute to collaborative systems and how these technologies affect individuals, groups, organizations and society. The tutorial addresses support for small groups and for organizations, and emerging support for communities.

• Discover the multidisciplinary nature of computer supported cooperative work

• Discuss experiences with technologies that support communication, collaboration, and coordination

• Understand behavioral, social, and organizational challenges to developing and using these technologies

• Learn successful development and usage approaches• Anticipate future trends in technology use and global

social impacts.

T3. Qualitative Data Analysis Tools Laura Neumann (Microsoft Research)Nelle Steele (Microsoft Research)

This tutorial will give a fun, honest overview of qualitative data analysis (QDA) tools which can help automate the (sometimes painful) tasks of sorting, analyzing, synthesizing, re-sorting, reporting on, and archiving qualitative data and analyses—not to mention doing these activities collaboratively. Participants will gain hands-on, working knowledge of a QDA tool, and a sense of the typical functionality in these tools. After experiencing this tutorial, students will be able to:

• Make an educated decision on whether or not to use a QDA tool,

• Decide which analysis package may be right for them, and

• Begin (or keep) using a QDA tool in their research if they wish.

We will begin with a brief history of QDA tools; then review issues to consider when choosing to use (or not use) a QDA tool; how these tools may impact research design and / or data analysis design; features of qualitative analysis tools; a comparison of the most common qualitative analysis tools being used today; and fi nally have some hands-on practice with one QDA tool.

T4. Analyzing Social Interaction in Computer-Mediated Communication (CMC) SystemsSusan Herring (Indiana University)Marc Smith (Microsoft Research)

Learn about social software systems and communication in social cyberspaces. Learn conceptual frameworks from linguistics and sociology that provide insight into online social interaction. Select and apply tools for mining and visualizing social information from computer-mediated communication (CMC) databases.

Features:• Overview of CMC systems and social software• Concepts for analyzing social interaction in CMC

systems• Design tips to facilitate desirable outcomes• Application of CMC analysis and

visualization tools

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M O N D A Y

16:30-20:00Cascade, Conservatory, New Brunswick

and Riverview Lounge

Collaborative Interaction on Large Tabletop DisplaysSheelagh Carpendale (University of Calgary)Tobias Isenberg (University of Calgary)Stacey D. Scott (MIT)Uta Hinrichs (University of Calgary)Andre Miede (University of Calgary)Russel Kruger (University of Calgary)Stefan HabelskiKori M. Inkpen (Dalhousie University)

Increasing Awareness of Remote Audiences in WebcastsRhys Causey (University of Toronto)Jeremy P. Birnholtz (University of Toronto)Ron Baecker (University of Toronto)

Leveraging Uncertainty Visualization to Enhance Multilingual ChatChristopher Collins (University of Toronto)Gerald Penn (University of Toronto)

Demonstrating How to Construct a Sonic Ecology for Media Spaces through CambienceRob Diaz-Marino (University of Calgary)Saul Greenberg (University of Calgary)

Learning from the Post-It?: Building collective intelligence through lightweight, fl exible technologyChris DiGiano (SRI International)Deborah Tatar (Virginia Tech)Kirill Kireyev (University Of Colorado - Boulder)

Feed-Based Alert Management and Filtering in FeedMeWerner Geyer (IBM T.J Watson Research)Michael Muller (IBM T.J Watson Research)Shilad Sen (University of Minnesota)Marty Moore (IBM Software Group)Beth Brownholtz (IBM T.J Watson Research)David R. Millen (IBM T.J Watson Research)

PrivateBits: Managing Visual Privacy in the Web BrowserKirstie Hawkey (Dalhousie University)Kori M. Inkpen (Dalhousie University)

TaskNavigator - Supporting Agile Workfl ows in Collaborative Knowledge WorkHarald Holz (German Research Center for Artifi cial Intelligence (DFKI))Oleg Rostanin (German Research Center for Artifi cial Intelligence (DFKI))Andreas Dengel (German Research Center for Artifi cial Intelligence (DFKI))Kaoru Maeda (Ricoh Company, Ltd.)Takeshi Suzuki (Ricoh Company, Ltd.)Katsumi Kanasaki (Ricoh Company, Ltd.)

A Tagging Approach for Bundling AnnotationsYamin Htun (University of British Columbia)Joanna McGrenere (University of British Columbia)Kellogg S. Booth (University of British Columbia)

Windowing System Support for Single Display GroupwarePeter Hutterer (University of South Australia)Bruce H. Thomas (University of South Australia)

Mylar: Collaborating through Task ContextsMik Kersten (University of British Columbia)Robert Elves (University of British Columbia)Gail C. Murphy (University of British Columbia)

WinClone: Role-Based Control of Distributed Application ViewsJoel Lanir (University of British Columbia)Lior Berry (University of British Columbia)Kellogg S. Booth (University of British Columbia)

Next Generation Activity-Centric ComputingMarty Moore (IBM Software Group)Miguel Estrada (IBM Software Group)Timothy Finley (IBM Software Group)Michael Muller (IBM T.J Watson Research)Werner Geyer (IBM T.J Watson Research)

Wikilike Editing of Imperfect ComputerGenerated Webcast TranscriptsCosmin Munteanu (University of Toronto)Yuecheng Zhang (University of Toronto)Ron Baecker (University of Toronto)Gerald Penn (University of Toronto)

Personalizing Electronic Communication Through VisualizationPetra Neumann (University of Calgary)Annie Tat (University of Calgary)

D E M O N S T R AT I O N S

• Understand the intense driving forces and the enormous investments in effort, time and money that goes into harnessing the latest technologies for social and gaming purposes.

• Discuss points of contact between CSCW, social software, online communities and game research as well as various academic disciplines

T9. Fieldwork for DesignDave Randall (Manchester Metropolitan University)Mark Rouncefi eld (Lancaster University)

The tutorial has the objective of developing an appreciation of the various and practical issues that arise during the conduct of ‘naturalistic’ enquiry. Competing perspectives will be examined, compared and contrasted. The tutorial will assess competing claims concerning the relevance of the ‘social setting’ in which work takes place and the consequences for system development. We argue that the study of socially organised cooperation is central to new generations of systems in both organisational and domestic contexts.

• Participants will learn the relevance of theoretical perspectives to the practice of fi eldwork, and to the problem of capturing social complexity.

• The practical problems, strategies and choices of the fi eldworker in performing observational studies will be discussed.

• Experiences gleaned from a range of studies in commercial and industrial settings, domestic environments and public spaces - will be examined.

• Technologies for supporting analysis, especially the use of video, will be evaluated.

• Problems of method, communication and comprehension in collaborations between ethnographer and system developer will be presented.

S U N D A Y A F T E R N O O N

1 unit, 14:30-18:00

T10. Advanced Techniques in Real-time Collaborative System DesignChengzheng Sun (Nanyang Technological University)

Real-time collaborative system design involves signifi cant technical challenges in multiple areas of scientifi c exploration and engineering, including Computer-Supported Cooperative Work, distributed systems, human-computer interaction, and software engineering. Consistency maintenance, group undo, group awareness, and interaction control are some of the major technical challenges in the design of real-time collaborative systems, such as collaborative editors, collaborative

offi ce applications, collaborative CAD and CASE systems, network-based multi-player games, and collaborative virtual environments. Another major technical challenge is how to integrate advanced collaboration techniques invented from research with existing commercial-of-the-shelf single-user applications. This tutorial provides an overview of the technical issues and solutions in real-time collaborative system design, and the transparent adaptation techniques for leveraging existing and new single-user applications for collaborative use. In this tutorial the attendee will learn about the key technical problems facing collaborative system researchers and developers, state-of-the-art techniques for resolving these problems, approaches that are successful in practice, and the research issues, puzzles, and new directions that are open for future exploration.

T11. Understanding Folksonomies: Technology and Trends in Collaborative TaggingElizabeth Lawley (Microsoft Research & RIT)David Millen (IBM)

A growing number of collaborative web-based systems have begun to provide users with the ability to add their own keyword tags to items. Some examples include the social bookmarking site del.icio.us, the photo sharing site Flickr, and the movie rating site MovieLens. The aggregation of those user-generated tags within a given system into a bottom-up taxonomic representation of user-defi ned categories has been called a folksonomy. In this tutorial, we will provide an overview of current live implementations, highlighting the differences and similarities in approaches. We will also talk about the range of uses that user-generated tags can support, including resource discovery, network discovery, and vocabulary expansion and refi nement. An overview of research to date in this area will be included.

12 13

Torre Zuk (University of Calgary)Sheelagh Carpendale (University of Calgary)

A Demo of Family Calendaring using LINCCarman Neustaedter (University of Calgary)A. J. Bernheim Brush (Microsoft Research)Saul Greenberg (University of Calgary)

Demonstrating Timeline: Video Traces for AwarenessMichael Nunes (University of Calgary)Saul Greenberg (University of Calgary)Sheelagh Carpendale (University of Calgary)Carl Gutwin (University of Saskatchewan)

Collaborative TractorBeams: Multi-User Input with Six-Degree-of-Freedom StyliJ. Karen Parker (University of British Columbia)Kellogg S. Booth (University of British Columbia)Kori M. Inkpen (Dalhousie University)

Cutouts: A Flexible Interaction Infrastructure For Tabletop GroupwareDavid Pinelle (University of Saskatchewan)Miguel A. Nacenta (University of Saskatchewan)Tadeusz Stach (University of Saskatchewan)Jeff Dyck (University of Saskatchewan)Dane Stuckel (University of Saskatchewan)Carl Gutwin (University of Saskatchewan)

Synchronous Editing via Web Services: Combining Heterogeneous Client and Server TechnologiesJon A. Preston (Georgia State University)

A Demonstration of a Collaborative Visualization FrameworkSteven L. Rohall (IBM T.J Watson Research)Adam Marcus (IBM T.J Watson Research)John F. Patterson (IBM T.J Watson Research)

Astral : A System for Immersive Team ProgrammingAndrew Seniuk (University of Calgary)Sheelagh Carpendale (University of Calgary)

Raptor: Collaborative Rapid Prototyping of 3D Racing GamesDavid J Smith (Queen’s University)Tadeusz Stach (University of Saskatchewan)

Information-Rich Embodiments for Improved Awareness in GroupwareTadeusz Stach (University of Saskatchewan)Carl Gutwin (University of Saskatchewan)

Give Me That!: partitioning and extending maps for group navigation and planningDeborah Tatar (Virginia Tech)Kori M. Inkpen (Dalhousie University)

Sharing Desktops within the Community BarKimberly Tee (University of Calgary)Saul Greenberg (University of Calgary)Gregor McEwan (University of Calgary)Carl Gutwin (University of Saskatchewan)

What’s Your Lab Doing in My Pocket? Supporting Mobile Field Studies with SocioXensorHenri ter Hofte (Telematica Instituut)Raymond Otte (Telematica Instituut)Arjan Peddemors (Telematica Instituut)Ingrid Mulder (Telematica Instituut)

Multi User Multimodal Tabletop Interaction over Existing Single User ApplicationsEdward Tse (University of Calgary)Saul Greenberg (University of Calgary)Chia Shen (Mitsubishi Electric Research Laboratories)

A User Interaction Model for Distance Collaboration Concept Mapping Software SystemErin Wallace (SMART Technologies Inc.)

Swordfi sh+Edit Blind: Bridging Public and Personal WorkspacesJim Wallace (Dalhousie University)Kori M. Inkpen (Dalhousie University)

AIBO Surrogate- A Group-Robot InterfaceJim Young (University of Calgary)Gregor McEwan (University of Calgary)Saul Greenberg (University of Calgary)Ehud Sharlin (University of Calgary)

Summarization of Spontaneous ConversationsXiaodan Zhu (University of Toronto)Gerald Penn (University of Toronto)

I N T E R AC T I V E P O S T E R S

M O N D A Y

16:30 - 20:00Cascade, Conservatory, New Brunswick

and Riverview Lounge

A Robotic Colleague for Facilitating Collaborative Software DevelopmentRuth Ablett (University of Calgary)Shelly Park (University of Calgary)Ehud Sharlin (University of Calgary)Jörg Denzinger (University of Calgary)Frank Maurer (University of Calgary)

Feedback Communication in Mixed-Media Environments: An Experimental StudyMatthew Bietz (University of Michigan)

The One-Way Phone: Who gets to hit the Receiver’s Mute Button?Maria Danninger (Universitaet Karlsruhe)

Displaying Asynchronous Reactions to a Document: Two Goals and a DesignTodd Davies (Stanford University)Benjamin Newman (Stanford University)Brendan O’Connor (Stanford University)Aaron Tam (Stanford University)Leo Perry (Stanford University)

Nice to Meet You: Deception in Online First EncountersErica Fink (Cornell University)Jeff Hancock (Cornell University)

Crossing Boundaries: Identity Management and Student/Faculty Relationships on the FacebookAndrea Forte (Georgia Institute of Technology)Anned Hewitt (Georgia Institute of Technology)

Mapping the Intellectual Landscape of CSCW ResearchThomas George (Pennsylvania State University)

Community Support Among Geographically-Distributed TeachersKristina Groth (Royal Institute of Technology)Sinna Lindquist (Royal Institute of Technology)Cristian Bogdan (Royal Institute of Technology)Yngve Sundblad (Royal Institute of Technology)Tobias Lidskog (Metamatrix Developmentand Consulting AB)Ovidiu Sandor (Royal Institute of Technology)

How do kids use pictograms?Rieko Inaba (National Institute of Information and Communication Technology, Japan)

Supporting Intercultural Collaboration by the Language GridToru Ishida (Kyoto University)

Snippets of Awareness: Syndicating Copy HistoriesM. Cameron Jones (University of Illinois, Urbana-Champaign)Michael B. Twidale (University of Illinois , Urbana-Champaign)

CampusMesh: Location-aware Social matching in Ubiquitous Computing EnvironmentsAchir Kalra (New Jersey Institute of Technology)

Computers Can Change It For Us: Building Digital Bridges Between Israeli and Palestinian Teenagers in the Middle EastRonit Kampf (Stanford University)

Using an analysis of vocalisation to determine the effect of teleconferencing on a group discussionBridget Kane (Trinity College Dublin)Saturnino Luz (Trinity College Dublin)

14 15

Evolving Tools Organically with Computational WikisKirill Kireyev (University of Colorado)

Heuristic Evaluation for Collaborative SoftwareAbigail Kirigin (Nokia) Gary Klein (MITRE) Len Adelman (MITRE) Katie Minardo (MITRE)

Design of a Personal Interface in a University Gymnasium to Encourage Student UsageSneha Kochak (Mississippi State University) Anijo Punnen Mathew (Mississippi State University)

Doctor-Patient Communication Supporting Method by Visualizing Topic StructureYuichi Koyama (Nagoya University) Yasushi Hirano (Nagoya University) Shoji Kajita (Nagoya University) Kenji Mase (Nagoya University) Kimiko Katsuyama (Osaka Prefecture University) Kazunobu Yamauchi (Nagoya University)

An Introduction to the AgoraDesk ProjectHideaki Kuzuoka (University of Tsukuba) Takashi Kurihara (University of Tsukuba) Paul Luff (King’s College of London) Jun Yamashita (University of Tsukuba) Keiichi Yamazaki (Saitama University)

Recent Shortcuts: Providing Quick Access to Recently Used Computer Objects to Support Shared ActivitiesJames Lin (IBM Almaden Research Center) John C. Tang (IBM Almaden Research Center) Steve Whittaker (Sheffield University) Clemens Drews (IBM Almaden Research Center )

Organic Discourse: A reflective display for communication patterns in intimate relationshipsDanielle Lottridge (University of Toronto and Université Paris-Sud)

Predicting Group Interaction in Synchronous Chat SystemsMihai Moldovan

From Information Transfer to Ambiguity in Hospital HandoversFlorian ‘Floyd’ Mueller (CSIRO) Stefanie Kethers (CSIRO) Leila Alem (CSIRO) Ross Wilkinson (CSIRO)

Evaluating Group Decision Making Systems Using Role-Playing GamesTakeshi Nishida (The University of Tokyo) Yuu Shibata (The University of Tokyo) Takeo Igarashi (The University of Tokyo)

Identifying Hangouts: Enabling Place-Based Urban Enclave Community CollaborationSanil Paul (New Jersey Institute of Technology) Ankur Gupta (New Jersey Institute of Technology) Cristain Borcea (New Jersey Institute of Technology) Quentin Jones (New Jersey Institute of Technology)

Tagging with del.icio.us: Social or Selfish?Emilee Rader (University of Michigan) Rick Wash (University of Michicigan)

CampusWiki: Location-Aware Content Authoring and Retrieval for a Campus CommunityRichard P. Schuler (New Jersey Institute of Technology) Nathaniel Laws (New Jersey Institute of Technology) Sameer Bajaj (New Jersey Institute of Technology) Quentin Jones (New Jersey Institute of Technology) Cristian Borcea (New Jersey Institute of Technology)

Nurse-Resident Interface for Efficient WorkflowVikash K. Singh (Mississippi State University) Anijo Punnen Mathew (Mississippi State University)

A Method of Estimating Human Interruptibility in Home EnvionmentsYoshinao Takemae (NTT) Takehiko Ohno (NTT) Ikuo Yoda (NTT) Shinji Ozawa (Keio University)

Studying Collaborative Surface Use to Guide Large Display Interaction DesignAnthony Tang (University of British Columbia) Karen Parker (University of British Columbia) Joel Lanir (University of British Columbia) Kellogg Booth (University of British Columbia) Sidney Fels (University of British Columbia)

The Value of Arrhythmic Sounds in Isolated SpaceJustin Taylor (Mississippi State University) Anijo Punnen Mathew (Mississippi State University)

A Toolkit for High-Resolution Tabletop InterfacesPhil Tuddenham (University of Cambridge) Peter Robinson (University of Cambridge)

Remote Review Meetings on a Tabletop InterfacePhil Tuddenham (University of Cambridge) Peter Robinson (University of Cambridge)

Pipal: A Graphical Discussion Tool for Group CollaborationWen Peng Xiao (IBM China Research Lab) Chang Yan Chi (IBM China Research Lab) Qian Ying Wang (Stanford University) Hui Su (IBM China Research Lab )

16 17

M O N D A Y

9:00 - 10:30

Opening Plenary: Peter Gloor Cascade

Coolhunting Through Swarm CreativityAs managers, we need to shift our thinking from command and control to coordinate and cultivate - the best way to gain power is to give it away. - Tom Malone.

“Coolhunting” and “swarm creativity” are about identifying emerging trends and discovering the trendsetters. They are about uncovering hidden innovation and innovators. They are about converting new ideas and new knowledge into products and services that correspond to the collective human mindset.

Humans swarm around like-minded people, with whom they not only feel comfortable but also can collaborate to produce winning ideas. Collaborative Innovation Networks, or COINs, are cyberteams of self-motivated people with a collective vision, enabled by technology to collaborate in achieving a common goal - an innovation - by sharing ideas, information, and work.

COINs have been around for hundreds of years. Many of us have already been a part of one without knowing it. What makes COINs so relevant today, though, is that the concept has reached its tipping point - thanks to the Internet and the World Wide Web. COINs are powered by swarm creativity. People work together in a structure that enables a fluid creation and exchange of ideas. It may look chaotic from the outside, but the structure of a COIN is like a beehive or ant colony, immensely productive because each team member knows intuitively what she or he needs to do.

This talk teaches how you can become a “swarm instigator.” The trick is to trigger the swarm, like yeast as a catalyst for fermentation. Creating new creative swarms entails three main steps: First, unleash Swarm Creativity by setting an innovative idea free in a community, “gaining power by giving it away.” Second, mandate intrinsic motivation, ensuring that swarming takes place on the basis of genuine internal inspiration and altruism. Third, find “trendsetters” to convert ideas into trends.

When it comes to tracking swarms, calculating results, and studying patterns, Knowledge Flow Optimization (KFO) identifies communication patterns through time to chart complex group dynamics. Temporal Communication Flow Analysis (TeCFlow), a software tool, creates cybermovies of communication patterns in various formats (e.g., from e-mail, Web site links, and blogs) to trace interaction patterns in social networks. Basically, KFO and TeCFlow connect the dots to show how a team

T E C H N I C A L P R O G R A M

operates, who the lead communicators are, and how knowledge flows in the organization.

The talk draws on experience with more than 40 organizations during the past decade. It is based on Peter Gloor’s latest book “Swarm Creativity - Competitive Advantage through Collaborative Innovation Networks”, published this January at Oxford University Press. It brings a powerful and practical framework for unlocking and applying Collaborative Innovation Networks within your organization.

About Peter A. Gloor

Peter A. Gloor has a unique combination of academic and industry experience. In the academic sphere, he is a Visiting Scholar at the Center for Coordination Science at MIT’s Sloan School of Management where he leads a project exploring Collaborative Innovation Networks. He is also a Mercator Visiting Professor at the University

of Cologne, lecturer at Helsinki University of Technology and a Research Fellow at Darmouth’s Tuck Center for Digital Strategies. Earlier, Peter was an adjunct faculty in the Department of Computer Science at Dartmouth and a Post-Doctoral Fellow at MIT. He received his Ph.D. in Computer Science from the University of Zurich in 1989.

Peter is equally at home in the commercial world. He is president and chief science officer of iQuest Analytics, Inc., a software developer that concentrates on discovery applications that employ temporal visualization of unstructured data to paint a graphic picture in real time of the relationships of people, ideas and organizations. Until the end of 2002, Peter was a Partner with Deloitte Consulting, leading its E-Business practice for Europe. Before that, he was a Partner with PricewaterhouseCoopers and the Section Leader for Software Engineering at Union Bank of Switzerland. He has also been CEO of Internet start-up CyberMap Systems. Peter has led large Internet Strategy, Knowledge Management, and IT Systems integration projects for clients such as UBS, Zurich, Generali, Banca del Gottardo, Novartis, Roche, Norsk Hydro, TUI, DaimlerChrysler, Caterpillar, TRW, Lafarge, Holcim, United Nations and the Swiss Government.

V I D E O S

Cambience: A Video-Driven Sonic Ecology for Media SpacesRob Diaz-Marino (University of Calgary) Saul Greenberg (University of Calgary)

Sticky Spots: A Location-Based Message System for the HomeKathryn Elliot (University of Calgary) Carman Neustaedter (University of Calgary) Saul Greenberg (University of Calgary)

SDGToolkit In Action (The Video)Saul Greenberg (University of Calgary) Edward Tse (University of Calgary)

Interface Currents: Supporting fluid face-to-face collaboration Uta Hinrichs (University of Magdeburg) Sheelagh Carpendale (University of Calgary) Stacey D. Scott (Massachusetts Institute of Technology)

Portable Personal Displays for Co-Located Collaboration with Limited Screen SpaceKris Luyten (Hasselt University) Kristof Verpoorten (Hasselt University) Karin Coninx (Hasselt University)

Airhockey Over a Distance - The VideoFlorian ‘Floyd’ Mueller (CSIRO) Luke Cole (CSIRO) Shannon O’Brien (CSIRO) Wouter Walmink (CSIRO)

LINC: An Inkable Digital Family CalendarCarman Neustaedter (University of Calgary) A.J. Bernheim Brush (Microsoft Research) Saul Greenberg (University of Calgary)

Timeline: Video Traces for AwarenessMichael Nunes (University of Calgary) Saul Greenberg (University of Calgary) Sheelagh Carpendale (University of Calgary) Carl Gutwin (University of Saskatchewan)

Cutouts: Flexible Workspace Management for Tabletop Groupware David Pinelle (University of Saskatchewan) Jeff Dyck (University of Saskatchewan) Tadeusz Stach (University of Saskatchewan) Carl Gutwin (University of Saskatchewan)

Tabletop Coordination: The Effect of Interaction Techniques on Group Activities David Pinelle (University of Saskatchewan) Tadeusz Stach (University of Saskatchewan) Miguel Nacenta (University of Saskatchewan) Dane Stuckel (University of Saskatchewan) Carl Gutwin (University of Saskatchewan)

Video Demonstration of the ReMail Prototype Steven L. Rohall (IBM T.J.Watson Research Center) Dan Gruen (IBM T.J.Watson Research Center) Paul Moody (IBM T.J.Watson Research Center) Steven Ross (IBM T.J.Watson Research Center)

Recent Shortcuts: Using Recent Interactions to Support Shared Activities John C. Tang (IBM Research) James Lin (IBM Research) Steve Whittaker (Sheffield University) Clemens Drews (IBM Research)

Shared Desktop Media Item: the VideoKimberly Tee (University of Calgary) Saul Greenberg (University of Calgary) Carl Gutwin (University of Saskatchewan) Gregor McEwan (University of Calgary)

Behavioural Foundations for Multimodal Digital Tabletops Edward Tse (University of Calgary) Saul Greenberg (University of Calgary) Chia Shen (Mitsubishi Electric Research Laboratories (MERL))

Table Centric Interactive Spaces for Real-Time Collaboration: a Video DemonstrationDaniel Wigdor (University of Toronto) Chia Shen (Mitsubishi Electric Research Laboratories (MERL)) Clifton Forlines (Mitsubishi Electric Research Laboratories (MERL)) Ravin Balakrishnan (University of Toronto)

18 19

Providing Artifact Awareness to a Distributed Group through Screen SharingKimberly Tee (University of Calgary)Saul Greenberg (University of Calgary)Carl Gutwin (University of Saskatchewan)

AwareMedia - A Shared Interactive Display Supporting Social, Temporal, and Spatial Awareness in SurgeryJakob Bardram (Computer Science Department, University of Aarhus) Thomas Hansen (Computer Science Department, University of Aarhus) Mads Soegaard (Computer Science Department, University of Aarhus)

Panel: Ethnography: Implications for DesignAlhambra

M O N D A Y

16:00 - 16:30

BREAKRiverview Lounge

M O N D A Y

16:30 - 20:00

Reception: Awards Ceremony, Demos, Interactive PostersCascade, Conservatory, New Brunswick and Riverview Lounge

T U E S D A Y

9:00 - 10:30

Performance & Architecture Alberta

Improving Network Efficiency in Real-Time Groupware with General Message Compression Carl Gutwin (University of Saskatchewan) Christopher Fedak (University of Saskatchewan) Mark Watson (University of Saskatchewan) Timothy Bell (Canterbury University) Jeff Dyck (University of Saskatchewan)

Response Times in N-user Replicated, Centralized and Proximity-Based Hybrid Collaboration ArchitecturesSasa Junuzovic (Department of Computer Science, University of North Carolina at Chapel Hill) Prasun Dewan (Department of Computer Science, University of North Carolina at Chapel Hill)

A Lightweight Approach to Sharing Heterogeneous Single-User EditorsDu Li (Texas A&M University) Jiajun Lu (Texas A&M University)

Supporting Social Play New Brunswick

Strangers and Friends: Collaborative Play in World of WarcraftBonnie Nardi (University of California, Irvine) Justin Harris (University of California, Irvine)

Sounds Good to Me: Effects of Photo and Voice Profiles on Gaming Partner Choice (Note) Jens Riegelsberger (University College London/Framfab UK Ltd) Scott Counts (Microsoft Research) Shelly D. Farnham (Microsoft Research/Farnham Research) Bruce C. Phillips (Microsoft Game Studios)

Sandboxes: Supporting Social Play through Collaborative Multimedia Composition on Mobile Phones (Note)David Fono (University of Toronto) Scott Counts (Microsoft Research)

A Face(book) in the Crowd: Social Searching vs. Social Browsing (Note) Cliff Lampe (Michigan State University) Nicole Ellison (Michigan State University) Charles Steinfield (Michigan State University)

Panel: Bridging the Disaster and Information Sciences Cascade

Leysia Palen (University of Colorado) Sara Kiesler (Carnegie Mellon University) Morten Kyng (University of Aarhus) David Mendonça (New Jersey Institute of Technology) Dennis Wenger (Texas A&M University)

T U E S D A Y

10:30 - 11:00

BREAK Riverview Lounge

M O N D A Y

10:30 - 11:00

BREAKRiverview Lounge

M O N D A Y

11:00 - 12:30

Collaborative Software EngineeringAlberta

Interruptions on Software Teams: A Comparison of Paired and Solo ProgrammersJan Chong (Stanford University) Rosanne Siino (Stanford University)

Designing Task Visualizations to Support the Coordination of Work in Software DevelopmentChristine Halverson (IBM T.J. Watson Research Center) Jason Ellis (IBM T.J. Watson Research Center) Catalina Danis (IBM T.J. Watson Research Center) Wendy Kellogg (IBM T.J. Watson Research Center)

CVS integration with notification and chat: lightweight software team collaborationGeraldine Fitzpatrick (University of Sussex) Paul Marshall (University of Sussex) Anthony Phillips (University of Sussex)

Healthcare New Brunswick

Formalizing work - reallocating redundancyGlenn Munkvold (The Norwegian University of Science and Technology) Gunnar Ellingsen (University of Tromsø) Hege Koksvik (Trondheim University Hospital)

Representations at Work - Developing a Standard for Electronic Health RecordsClaus Bossen (University of Aarhus, Denmark)

Of Pill Boxes and Piano Benches: "Home-made" Methods for Managing MedicationLeysia Palen (University of Aarhus, Denmark & University of Colorado, Boulder) Stinne Aaløkke (University of Aarhus, Denmark)

Displays Alhambra

SIDES: A Cooperative Tabletop Computer Game for Social Skills DevelopmentAnne Marie Piper (Microsoft Corp and Stanford University) Eileen O’Brien (Stanford University) Meredith Ringel Morris (Stanford University) Terry Winograd (Stanford University)

Exploring the Effects of Group Size and Display Configuration on Visual SearchClifton Forlines (Mitsubishi Electric Research Laboratories) Chia Shen (Mitsubishi Electric Research Laboratories) Daniel Wigdor (Mitsubishi Electric Research Laboratories, University of Toronto) Ravin Balakrishnan (University of Toronto)

Enlightening a Co-Located Community with a Semi-Public Notification System (Note) Goldie Terrell (Virginia Tech) Scott McCrickard (Virginia Tech)

Not all Sharing is Equal: The Impact of a Large Display on Small Group Collaborative Work (Note) Stephanie Wilson (City University London) Julia Galliers (City University London) James Fone (Framfab UK Ltd)

M O N D A Y

12:30 - 14:30

LUNCH On your own

M O N D A Y

14:30 - 16:00

Collaborative Notification and AwarenessAlberta

FeedMe: A Collaborative Alert Filtering SystemShilad Sen (University of Minnesota)Werner Geyer (IBM T.J. Watson Research)Michael Muller (IBM T.J. Watson Research)Marty Moore (IBM Software Group)Beth Brownholtz (IBM T.J. Watson Research)Eric Wilcox (IBM T.J. Watson Research)David R. Millen (IBM T.J. Watson Research)

20 21

T U E S D A Y

14:30 - 16:00

Algorithms for Concurrent Editing Alberta

Data Consistency for P2P Collaborative EditingGérald Oster (Institute for Information Systems, ETH Zurich) Pascal Urso (University of Nancy) Pascal Molli (University of Nancy) Abdessamad Imine (University of Nancy)

Draw-Together: Graphical Editor for Collaborative Drawing Claudia-Lavinia Ignat (Institute for Information Systems, ETH Zurich) Moira C. Norrie (Institute for Information Systems, ETH Zurich)

Operation Context and Context-based Operational Transformation David Sun (Computer Science Division, EECs, University of California, Berkeley) Chengzheng Sun (School of Computer Engineering, Nanyang Technological University)

The Ears and Eyes Have It: Supporting Audio & VideoNew Brunswick

Moving Office: Inhabiting a Dynamic Building Holger Schnädelbach (Mixed Reality Lab, University of Nottingham) Alan Penn (The Bartlett School of Architecture, University College London) Phil Steadman (The Bartlett School of Architecture, University College London) Steve Benford (Mixed Reality Lab, University of Nottingham) Boriana Koleva (Mixed Reality Lab, University of Nottingham) Tom Rodden (Mixed Reality Lab, University of Nottingham)

A Comparison of Chat and Audio in Media Rich Environments Jeremiah Scholl (Norwegian Centre for Telemedicine & Luleå University of Technology) John McCarthy (University College London, Department of Computer Science) Rikard Harr (Umeå University, Department of Informatics)

Improving Audio Conferencing: Why two ears are better than one Nicole Yankelovich (Sun Microsystems) Jonathan Kaplan (Sun Microsystems)

Joe Provino (Sun Microsystems) Mike Wessler (Skyward Mobile) Joan Morris DiMicco (Sun Microsystems)

Reflecting on CSCW Cascade

The Chasms of CSCW: A Citation Graph Analysis of CSCW ConferencesMichal Jacovi (IBM Research Lab in Haifa, Israel) Natalia Marmasse (IBM Research Lab in Haifa, Israel) Vladimir Soroka (IBM Research Lab in Haifa, Israel) Sigalit Ur (IBM Research Lab in Haifa, Israel) Elad Shahar (IBM Research Lab in Haifa, Israel) Gail Gilboa-Freedman (IBM Research Lab in Haifa, Israel)

Re-Space-ing Place: "Place" and "Space" Ten Years OnPaul Dourish (University of California, Irvine)

Revisiting Whittaker & Sidner’s "Email Overload"; Ten Years Later (Note) Danyel Fisher (Microsoft Research) A.J. Brush (Microsoft Research) Eric Gleave (University of Washington) Marc Smith (Microsoft Research)

T U E S D A Y

16:00 - 16:30

BREAKRiverview Lounge

T U E S D A Y

16:30 - 18:00

Plenary Panel: Twenty Years of CSCW - What Have We Learned? Cascade

Irene Greif (IBM Research) Jonathan Grudin (Microsoft Research) Thomas Malone (Massachussetts Institute of Technology) Judith Olson (University of Michigan) Lucy Suchman (Lancaster University)

T U E S D A Y

18:30 - 22:00

Conference Reception Brewster’s MountView Barbecue, Banff

T U E S D A Y

11:00 - 12:30

Lending a Helping Hand: Using Technology to AssistAlberta

Technology in Spiritual Formation: An Exploratory Study of Computer Mediated Religious CommunicationsSusan P. Wyche (College of Computing, Georgia Institute of Technology) Gillian R. Hayes (College of Computing, Georgia Institute of Technology) Lonnie D. Harvel (Electrical and Computing Engineering, Georgia Institute of Technology) Rebecca E. Grinter (College of Computing, Georgia Institute of Technology)

From the War Room to the Living Room: Decision Support for Home-based Therapy TeamsJulie A. Kientz (Georgia Institute of Technology) Gillian R. Hayes (Georgia Institute of Technology) Gregory D. Abowd (Georgia Institute of Technology) Rebecca E. Grinter (Georgia Institute of Technology)

The Practical Indispensability of Articulation Work to Immediate and Remote Help-givingJacki O’Neill (Work Practice Technology Group, Xerox Research Centre Europe) Peter Tolmie (School of Computer Science & IT, University of Nottingham) Stefania Castellani (Work Practice Technology Group, Xerox Research Centre Europe) Tommaso Colombino (Work Practice Technology Group, Xerox Research Centre Europe) Antonietta Grasso (Work Practice Technology Group, Xerox Research Centre Europe) Andy Crabtree (School of Computer Science & IT, University of Nottingham)

Displays New Brunswick

Making Things Work: Dimensions of Configurability as Appropriation WorkEllen Balka (Simon Fraser University) Ina Wagner (Vienna University of Technology)

The Wheel of Collaboration Tools: A Typology for Analysis within a Holistic FrameworkPer Einar Weiseth (Statoil) Bjørn Erik Munkvold (Agder University College) Bjørn Tvedte (Statoil) Sjur Larsen (Norwegian University of Science and Technology)

The Uses of Paper in Commercial Airline Flight OperationsSaeko Nomura (Cognitive Science Department, University of California San Diego) Edwin Hutchins (Cognitive Science Department, University of California San Diego) Barbara Holder (Flight Deck Concept Center, Boeing Commercial Airplanes)

Social Tagging and Recommending Cascade

Don’t Look Stupid: Avoiding Pitfalls when Recommending Research PapersSean McNee (University of Minnesota) Nishikant Kapoor (University of Minnesota) Joseph Konstan (University of Minnesota)

tagging, communities, vocabulary, evolutionShilad Sen (University of Minnesota) Shyong K. (Tony) Lam (University of Minnesota) Al Mamunur Rashid (University of Minnesota) Dan Cosley (University of Minnesota) Dan Frankowski (University of Minnesota) Jeremy Osterhouse (University of Minnesota) F. Maxwell Harper (University of Minnesota) John Riedl (University of Minnesota)

What goes around comes around: An analysis of del.icio.us as social space (Note) Kathy J. Lee (Stanford University)

Shared Waypoints and Social Tagging to Support Collaboration in Software Development (Note) Margaret-Anne Storey (University of Victoria) Li-Te Cheng (IBM) Peter Rigby (University of Victoria) R. Ian Bull (University of Victoria)

T U E S D A Y

12:30 - 14:30

LUNCHOn your own

22 23

of Science and Technology) Eric Monteiro (The Norwegian University of Science and Technology)

Forms of Collaboration in High Performance Computing: Exploring Implications for Learning (Note) Catalina Danis (IBM Research)

Crossing Language and Culture New Brunswick

Communication Characteristics of Instant Messaging: Effects and Predictions of Interpersonal RelationshipsDaniel Avrahami (Carnegie Mellon University) Scott Hudson (Carnegie Mellon University)

Effects of Machine Translation on Collaborative WorkNaomi Yamashita (NTT Communication Science Laboratory) Toru Ishida (Department of Social Informatics, Kyoto University)

Cultural Differences in the Use of Instant Messaging in Asia and North America (Note) Shipra Kayan (Oracle Corp) Susan Fussell (Carnegie Mellon University) Leslie Setlock (Carnegie Mellon University)

PrivacyCascade

A Grounded Theory of Information Sharing Behavior in a Personal Learning SpaceMaryam N. Razavi (University of British Columbia) Lee Iverson (University of British Columbia)

Context-aware Telephony: Privacy Preferences and Sharing PatternsAshraf Khalil (Indiana University) Kay Connelly (Indiana University)

Unobtrusive but Invasive: Using Screen Recording to Collect Field Data on Computer-Mediated Interaction (Note) John Tang (IBM Research)

Sophia B. Liu (University of Colorado) Michael Muller (IBM Research) Clemens Drews (IBM Research) James Lin (IBM Research)

Going with the Flow: Email Awareness and Task Management Nelson Siu (University of British Columbia) Lee Iverson (University of British Columbia) Anthony Tang (University of British Columbia)

Leveraging Digital Backchannels to Enhance User Experience in Electronically Mediated Communication (Note)Tracee Vetting Wolf (IBM T. J. Watson Research Center) Stephen Levy (IBM T. J. Watson Research Center) Jim Christensen (IBM T. J. Watson Research Center) Jeremy Sussman (IBM T. J. Watson Research Center) William E. Bennett (IBM T. J. Watson Research Center) Wendy A. Kellogg (IBM T. J. Watson Research Center)

Structuring and Supporting Persistent Chat Conversations (Note) David Fono (University of Toronto) Ron Baecker (University of Toronto)

Panel: Collaborative Software Engineering - New and Emerging Trends Cascade

David F. Redmiles (University of California, Irvine) James D. Herbsleb (Carnegie Mellon University) Li-Te Cheng (IBM Research) Daniela Damian (University of Victoria) Wendy Kellogg (IBM T.J. Watson Research Center)

W E D N E S D A Y

12:30 - 14:30

LUNCHOn your own

W E D N E S D A Y

14:30 - 15:45

Knitting Together Disparate Collaborations Alberta

The Human Infrastructure of CyberinfrastructureCharlotte Lee (University of California, Irvine) Paul Dourish (University of California, Irvine) Gloria Mark (University of California, Irvine)

(Re)conceptualizing Common Information Spaces Across Heterogeneous Contexts: im-/mutable mobiles and imperfection Knut Rolland (The Norwegian University of Science and Technology) Vidar Hepsø (The Norwegian University

W E D N E S D A Y

9:00 - 10:30

Social Networks and Coordination Patterns Alberta

Structures that Work: Social Structure, Work Structure and Coordination Ease in Geographically Distributed TeamsPamela Hinds (Stanford University) Cathleen McGrath (Loyola Marymount University)

Identification of Coordination Requirements: Implications for the Design of Collaboration and Awareness ToolsMarcelo Cataldo (Carnegie Mellon University) Patrick Wagstrom (Carnegie Mellon University) James Herbsleb (Carnegie Mellon University) Kathleen Carley (Carnegie Mellon University)

Actor Centrality Correlates to Project-Based CoordinationLiaquat Hossain (The University of Sydney)

Conversation and Referential Communication New Brunswick

The Mystery of the Missing Referent: Objects, Procedures, and the Problem of the Instruction FollowerTimothy Koschmann (Southern Illinois University) Curtis LeBaron (Brigham Young University) Charles Goodwin (UCLA) Paul Feltovich (Institute for Human and Machine Intelligence)

HomeNote: Supporting Situated Messaging in the HomeAbigail Sellen (Microsoft Research) Richard Harper (Microsoft Research) Rachel Eardley (Microsoft Research) Shahram Izadi (Microsoft Research) Tim Regan (Microsoft Research) Alex Taylor (Microsoft Research) Ken Wood (Microsoft Research)

Panel: CSCW and Games Research Cascade

Matthew Chalmers (University of Glasgow) Barry Brown (University of Glasgow) Nicolas Ducheneat (PARC) Bonnie Nardi (University of California, Irvine) Ian Smith (Intel Research)

Where’s the "Party" in "Multi-Party"? Analyzing the Structure of Small-Group Sociable TalkPaul Aoki (Intel Research) Margaret Szymanski (PARC) Luke Plurkowski (PARC) James Thornton (PARC) Allison Woodruff (Intel Research) Weilie Yi (University of Rochester)

W E D N E S D A Y

10:30 - 11:00

BREAK Riverview Lounge

W E D N E S D A Y

11:00 - 12:30

A Picture is Worth a Thousand Words: Using Video & Photography to Support Collaboration Alberta

An Exploratory Analysis of Partner Action and Camera Control in a Video-Mediated Collaborative TaskAbhishek Ranjan (University of Toronto) Jeremy Birnholtz (University of Toronto) Ravin Balakrishnan (University of Toronto)

Spatiality in Videoconferencing: Trade-offs between Efficiency and Social Presence Jörg Hauber (University of Canterbury) Holger Regenbrecht (University of Otago) Mark Billinghurst (University of Canterbury) Andy Cockburn (University of Canterbury)

Pêle-Mêle, a video communication system supporting a variable degree of engagement (Note) Sofiane Gueddana (LRI & INRIA Futurs) Nicolas Roussel (LRI & INRIA Futurs)

Challenges in the Analysis of Multimodal Messaging (Note)

Amy Voida (Georgia Institute of Technology) Elizabeth D. Mynatt (Georgia Institute of Technology)

Enhancing the Email Experience New Brunswick

Email Overload at Work: An Analysis of Factors Associated with Email StrainLaura Dabbish (Carnegie Mellon University) Robert Kraut (Carnegie Mellon University)

24 25

C O N F E R E N C E C O -C H A I R SPamela Hinds, Stanford

University, USA David Martin, SMART

Technologies Inc., Canada

P R O G R A M C O M M I T T E EPapers Chairs Saul Greenberg, University of

Calgary, CanadaGloria Mark, University of

California, Irvine, USA

Notes Chairs Susan Fussell, Carnegie

Mellon University, USAKori Inkpen, Dalhousie

University, Canada

Panels Chairs Genevieve Bell, Intel, USA Paul Dourish, University of

California, Irvine, USA

Workshops ChairsLyn Bartram, Simon Fraser

University, Canada Bo Begole, Palo Alto Research

Center, USA

Tutorials Chairs Jonathan Grudin, Microsoft

Corporation, USA Steve Poltrock, Boeing

Phantom Works, USA

Videos Chair Sheelagh Carpendale,

University of Calgary, Canada

Interactive Posters Chairs Karrie Karahalios, University

of Illinois, USA Julie Rennecker, Case Western

Reserve University, USA

Demonstrations Chairs Cory Sanoy, SMART

Technologies Inc., Canada Ehud Sharlin, University of

Calgary, Canada

Doctoral Colloquium Chairs Carl Gutwin, University of

Saskatchewan, Canada Judy Olson, University of

Michigan, USA

O P E R AT I O N S C O M M I T T E ETreasurer Sylvie Noël, Communications

Research Centre, Canada

Proceedings Chair Joerg Haake, FernUniversität,

Germany

Publications Chair Amy Voida, Georgia Institute of

Technology, USA

e-Publications Chair Matthew Bietz, University of

Michigan, USA

Industry Liaisons James D. Herbsleb, Carnegie

Mellon University, USA Gary Olson, University of

Michigan, USA

Awards Chair Jon Hindmarsh, King’s College

London, UK

Computing Chair Gerald Morrison, SMART

Technologies Inc., Canada

Audio Visual Chair Gerald Morrison, SMART

Technologies Inc., Canada

Student Volunteer Chairs Jeremy Birnholtz, University of

Toronto, Canada Laura Dabbish, Carnegie

Mellon University, USA

Local Arrangements Chair Shannon Goodman, Smart

Technologies, Canada

Immigration Lyn Bartram, Simon Fraser

University, Canada

ACM Liaison Brooke Hardy, Association for

Computing Machinery, USA

SIGCHI Liaison Joseph A. Konstan, University

of Minnesota, USA

SIGCHI’s Adj. Chair for Spe-cialized Conferences Ian McClelland, Philips Digital

Systems Laboratory, Netherlands

R E V I E W C O M M I T T E E SAssociate Chairs, PapersMark Ackerman, University of

Michigan, USJames “Bo” Begole, Palo Alto

Research Center, USATora Bikson, RAND, USAA.J. Brush, Microsoft Research,

USAJesus Favela, CICESE, MEXICOGeraldine Fitzpatrick,

University of Sussex, United Kingdom

Nicholas Graham, Queen’s University, Canada

Tom Gross, Bauhaus-University Weimar, Germany

Carl Gutwin, University of Saskatchewan, Canada

Sara Kiesler, Carnegie Mellon University, USA

Hideaki Kuzuoka, University of Tsukuba, Japan

Du Li, Texas A&M University, USA

Wendy Mackay, INRIA, FRANCE

Bonnie Nardi, Agilent Technologies, USA

Christine Neuwirth, Carnegie Mellon University, USA

Gary Olson, University of Michigan, USA

Judith Olson, University of Michigan, USA

David Randall, Manchester Metropolitan University, United Kingdom

John Tang, IBM Research, USALoren Terveen, University of

Minnesota, USAVolker Wulf, University of

Siegen, Germany

Associate Chairs, NotesLouise Barkhuus, University of

Glasgow, UKJohn Carroll, The Pennsylvania

State University, USAJeff Hancock, Cornell

University, USAJim Hudson, Pitney Bowes,

USAWendy Kellogg, IBM T.J.

Watson Research Center,

USARegan Mandryk, Dalhousie

University, CanadaDesney Tan, Microsoft

Research, USASuzanne Weisband, University

of Arizona, USA

Reviewers, PapersSteve Abrams, University of

California, Irvine, USAChadia Abras, Goucher

College, USADzmitry Aliakseyeu, Faculty

of Industrial Design, Eindhoven University of Technology, The Netherlands

Brian Amento, AT&T Labs - Research, USA

Pedro Antunes, University of Lisboa, Portugal

Paul Aoki, Intel Research, USAJuan Asensio, University of

Valladolid, SpainDaniel Avrahami, Carnegie

Mellon University, USALiam Bannon, University of

Limerick, Ireland, IrelandYukun Bao, Huazhong

University of Science & Technology, China

Jakob Bardram, Computer Science Department, University of Aarhus, DENMARK

Shaowen Bardzell, Indiana University, USA

Louise Barkhuus, University of Glasgow, United Kingdom

Len Bass, SEI, Carnegie Mellon University, USA

Patrick Baudisch, Microsoft Research, USA

Michel Beaudouin-Lafon, Université Paris-Sud, France

Marek Bell, University of Glasgow, United Kingdom

Victoria Bellotti, PARC, USASteve Benford, University of

Nottingham, UKIan Benson, Sociality Ltd, USAKatie Bessiere, Carnegie

Mellon University, USATimothy Bickmore,

Northeastern University, USA

Jacob Biehl, University of Illinois at Urbana-Champaign, USA

Matthew Bietz, University of Michigan, USA

Mark Billinghurst, HIT Lab, University of Washington, New Zealand

Jeremy Birnholtz, University of Toronto, Canada

Jeanette Blomberg, IBM Research Almaden, USA

Keld Boedker, Roskilde University, Denmark

Marcos Borges, Federal University of Rio de Janeiro, BRAZIL

Nathan Bos, University of Michigan, US

Claus Bossen, University of Aarhus, Denmark, Denmark

Michael Boyle, University of Calgary, Canada

Erin Bradner, UC Irvine, USASusan Brennan, SUNY Stony

Brook, USChristina Brodersen,

University of Aarhus, Denmark

Barry Brown, University of Glasgow, Scotland

Amy Bruckman, Georgia Institute of Technology, USA

Monika Buscher, Lancaster University, UK

JJ Cadiz, Microsoft, USADave Calvey, Manchester

Metropolitan University, UKChristopher Campbell, IBM

Almaden Research, USAXiang Cao, University of

Toronto, CanadaPeter Carstensen, The IT

University of Copenhagen, Denmark

Melissa Cefkin, IBM Research, USA

Klarissa Chang, CMU, USADavid Chen, Griffith University,

AustraliaLi-Te Cheng, IBM Research,

USALuigina Ciolfi, University of

Limerick, IrelandEric Cook, University of

Michigan, USAGordon Cormack, University of

Waterloo, CanadaDan Cosley, University of

Minnesota, USAScott Counts, Microsoft

Research, USAAndy Crabtree, University

of Nottingham, United Kingdom

Murray Crease, NRC - Institute for Information Technology, Canada

Edward Cutrell, Microsoft Research, USA

Mary Czerwinski, Microsoft Research, USA

Laura Dabbish, Carnegie Mellon University, USA

Brinda Dalal, PARC Incorporated, USA

Catalina Danis, IBM Research, USA

Cleidson de Souza, Universidade Federal do Pará, Brazil

Rogerio DePaula, Intel Corporation, Brazil

Prasun Dewan, University of North Carolina, USA

Anind Dey, Carnegie Mellon University, USA

Nicolas Diez, Université Paris Sud, France

Joan DiMicco, MIT Media Lab, US

Yannis Dimitriadis, University of Valladolid, Spain

Monica Divitini, IDI - NTNU, Norway

Judith Donath, MIT, USANicolas Ducheneaut, Palo Alto

Research Center, USAHenry Been-Lirn Duh, Nanyang

Technological University, Singapore

Jeff Dyck, University Of Saskatchewan, Canada

Tobias Dyrks, Fraunhofer FIT, Germany

Keith Edwards, Georgia Tech, USA

Kate Ehrlich, IBM, USAAme Elliott, Palo Alto Research

Center, USADavid England, Liverpool John

Moores University, UKThomas Erickson, IBM T.J.

Watson Research Center, USA

JD Eveland, Touro University International, USA

Jean Ferrié, LIRMM - University of Montpellier, FRANCE

Thomas Finholt, University of Michigan, USA

Danyel Fisher, Microsoft Research, USA

C O N F E R E N C E C O M M I T T E E

James Fogarty, Carnegie Mellon University, USA

Terry Fong, NASA Ames Research Center, USA

Jodi Forlizzi, Carnegie Mellon University, USA

Andrea Forte, Georgia Institute of Technology, USA

Mike Fraser, University of Bristol, United Kingdom

Robert Frederking, Carnegie Mellon University, USA

Ludwin Fuchs, The Boeing Company, USA

Hugo Fuks, Catholic University of Rio de Janeiro, Brazil

Susan Fussell, Carnegie Mellon University, USA

William Gaver, Goldsmiths College, UK

Darren Gergle, Carnegie Mellon University, USA

Werner Geyer, IBM T.J. Watson Research, USA

Silvia Gherardi, Universita’ Degli Studi Di Trento, Italy

Scott Golder, HP Labs, USAVictor Gonzalez, University of

Manchester, UK, USAAntonietta Grasso, Xerox

Research Centre Europe, France

Dan Greene, PARC, USABen Gross, University of

Illinois Urbana-Champaign, USA

Jonathan Grudin, Microsoft Research, USA

Luis Guerrero, Universidad de Chile, Chile

Michelle Gumbrecht, Stanford University, USA

David Gurzick, University of Maryland, Baltimore County, USA

Joerg Haake, FernUniversitaet Hagen, Germany

John Halloran, University of Sussex, UK

Christine Halverson, IBM T.J. Watson Research Center, USA

Jeff Hancock, Cornell University, USA

Mark Handel, University of Michigan, USA

Derek Hansen, University of Michigan, USA

Thomas Hansen, Aarhus University, Denmark

Franklin Harper, University of Minnesota, USA

Richard Harper, Microsoft Research,Cambridge, UK

Justin Harris, UCI, USSteve Harrison, Virginia Tech,

USABeverly Harrison, IBM

Almaden Research Center, USA

Lonnie Harvel, Georgia Institute of Technology, USA

Helen Hasan, University of Wollongong, Australia

Erling Havn, Technical University of Denmark, Denmark

Steven Haynes, The Pennsylvania State University, USA

Ilona Heldal, Chalmers University of Technology, Sweden

Scott Henninger, Univ. of Nebraska-Lincoln, USA

Thomas Herrmann, University of Dortmund, Germany, Germany

Pamela Hinds, Stanford University, USA

Erik Hofer, University of

About Bill Buxton

Bill Buxton is a designer and a researcher concerned with human aspects of technology. His work reflects a particular interest in the use of technology to support creative activities such as design, film making and music. Buxton’s research specialties include technologies, techniques and theories of input to computers, technology mediated human-human

collaboration, and ubiquitous computing.

In December 2005, he was appointed Principal Researcher at Microsoft Research. Prior to that, he was Principal of his own Toronto-based boutique design and consulting firm, Buxton Design, where his time was split between working for clients, lecturing, and trying to finish a long-delayed book on sketching and interaction design. He also has an association with Bruce Mau Design of Toronto, where he is honourary Chief Scientist. As well, he is an Associate Professor in the Department of Computer Science at the University of Toronto, where he still works with graduate students.

In 1995, Buxton became the third recipient of the Canadian Human-Computer Communications Society Award for contributions to research in computer graphics and human-computer interaction, and was given the New Media Visionary of the Year Award at the 2000 Canadian New Media Awards. In 2002, he was elected to the CHI Academy, and Time Magazine named him one of the top 5 designers in Canada. In 2001, The Hollywood Reporter named him one of the 10 most influential innovators in Hollywood. In October, 2005, he and Gord Kurtenbach received the “Lasting Impact Award”, from ACM UIST 2005, which was awarded for their 1991 paper, Issues in Combining Marking and Direct Manipulation Techniques.

Outside of work, Buxton loves the outdoors. He is especially passionate about mountains, including skiing, climbing, and touring, both in summer and winter. This interest extends to the written word, as manifest in his extensive collection on the history and literature of Central Asia, mountaineering, and exploration. In addition, he is an avid cyclist, and active in kayaking, SCUBA diving and windsurfing. He is an accomplished equestrian , and in 1996 was awarded the Veteran Rider of the Year award from the Ontario Horse Trials Association, and in 2000 was named to the Talent Squad of the National Eventing Team. Finally, he has a life-long fascination with art and his wife, who owns and operates a contemporary art gallery, Gallery 888, in Toronto, Canada.

W E D N E S D A Y

15:45 - 16:15

BREAK Riverview Lounge

W E D N E S D A Y

16:15 - 17:45

Closing Plenary: Bill Buxton Cascade

Tufte Doesn’t Understand the GENESYS of PowerPointPerhaps it is a sign of aging, but I know less now than I did when CSCW emerged as a distinct discipline. That may not be a bad thing. But the fact is, I am no longer sure what a computer is. I strongly suspect that some of the supports that we built over the years are actually cages. What passes for collaboration is too often uniform conviction. And as too many people will be too ready to tell you, I don’t know the meaning of work. So much for my understanding of CSCW.

And what of our field? Have we helped people collaborate more? Has technology helped? In some forums - such as Wikipedia, for example - it would be foolish to argue to the negative. In others, the case is less clear. For example, take one of the most commonly used technologies used in meetings, PowerPoint. Tufte, would say that it has hurt, not helped. While acknowledging Kranzberg’s first law - Technology is not good, technology is not bad, but nor is it neutral - I wonder if this is any more valid than it is to blame a pencil for a bad or inappropriate drawing. Should we blame the tool that is too often inappropriately used to fill a particular gap, or the fact that there is no appropriate plug with which to fill it? I cannot blame my car for being a bad bus.

What we can do is go back to first principals, and recognize that presentation is too often confused with ideation and exploration. Telling with asking. And division of labour and communication with collaboration.

And if I look at every-day tools from a previous era to reframe this in technological terms, we too often confuse a slide-show for a blackboard. And yes, the very same technology that is supposed to be supporting us has been a major culprit in enabling that confusion.

So turning Kranzberg’s law to our advantage, it is back to the blackboard that we shall go. And see how the Genesys of a remedy flows from Lincoln Lab in 1969, to today, including (with more than a little irony) through PowerPoint.

26 27

Michigan, USALars Erik Holmquist, Viktoria

Institute, SwedenJason Hong, Carnegie Mellon

University, USAEric Horvitz, Microsoft

Research, USAHao-Wei Hsieh, Texas A&M

University, USAElaine Huang, Georgia Institute

of Technology, USAJim Hudson, Pitney Bowes,

USAScott Hudson, Carnegie Mellon

University, USAMarleen Huysman, Vrije

Universiteit Amsterdam, The Netherlands

Giulio Iacucci, University of Oulu, Finland

Claudia-Lavinia Ignat, Institute for Information Systems, ETH Zurich, Switzerland

Masayuki Ihara, NTT Cyber Solutions Labs., Japan

Michita Imai, Keio University, Japan

Stephen Intille, Massachusetts Institute of Technology, USA

Mihail Ionescu, Rutgers University, USA

Ellen Isaacs, Izix Consulting, USA

Suguru Ishizaki, QUALCOMM Incorporated, USA

Steve Jackson, University of Michigan, USA

Greg Jamieson, University of Toronto, Canada

Monique Janneck, University of Hamburg, Department of Informatics, Germany

Martin Johansson, Århus University, Institut for Information- og Medievidenskab, Denmark

Adam Joinson, The Open University, United Kingdom

Oskar Juhlin, Interactive Institute, Sweden

Eser Kandogan, IBM, USAJonathan Kaplan, Sun

Microsystems, USAVictor Kaptelinin, Umeå

University, SwedenUnmil Karadkar, Texas A&M

University, USAKyratso Karahalios, University

of Illinois, Urbana-Champaign, USA

Helena Karasti, University of Oulu, Finland

Joseph Kaye, Cornell University, USA

Reinhard Keil-Slawik, University of Paderborn, Germany

Wendy Kellogg, IBM T.J. Watson Research Center, USA

Simon Kelly, Lancaster University, United Kingdom

Andruid Kerne, Interface Ecology Lab | Center for Study of Digital Libraries | Texas A&M Computer Science Department, USA

Andrea Kienle, Fraunhofer Institute, Germany

Kibum Kim, Virginia Polytechnic Institute and State University, USA

Kiyoshi Kiyokawa, Osaka University, Japan

Markus Klann, Fraunhofer FIT, Germany

Scott Klemmer, Stanford University, USA

Michael Koch, Technische Universitaet Muenchen, Germany

Boriana Koleva, University of Nottingham, UK

Joseph Konstan, University of Minnesota, USA

Robert Kraut, Carnegie Mellon University, USA

Dorothea Kretschmer, Fhg FIT, Germany

Steinar Kristoffersen, University of Oslo, Norway

Jean-baptiste Labrune, In|Situ|, France

Roberta Lamb, University of Hawaii, Manoa, USA

Cliff Lampe, University of Michigan, USA

Elizabeth Lawley, Microsoft Research, USA

Kwan Lee, Annenberg School for Communication, USA

Catherine Letondal, Institut Pasteur, France

Rui Li, Texas A&M University, U.S.A.

Youn-kyung Lim, School of Informatics, Indiana University, USA

Huaiyu Liu, Intel, USADanielle Lottridge, University

of Toronto, CanadaSteve Love, Brunel University,

EnglandPamela Ludford, University

of Minnesota, Department of Computer Science and Engineering, USA

Paul Luff, King’s College London, United Kingdom

Stephan Lukosch, GermanyWayne Lutters, UMBC, USAPaul Maglio, IBM Almaden

Research Center, USAMary Lou Maher, University of

Sydney, AustraliaScott Mainwaring, Intel

Research, USAThomas Malone, MIT, USAStefan Marti, Samsung, U.S.A.David Martin, Lancaster

University, UKAna Martinez, CICESE, MexicoMasood Masoodian, The

University of Waikato, New Zealand

Tara Matthews, University of California, Berkeley, USA

David McDonald, University of Washington, USA

Gregor McEwan, University of Calgary, Canada

David McGee, Natural Interaction Systems, USA

David Millen, IBM Research, USA

Constance Missimer, Microsoft Corporation, USA

Pascal Molli, University of Nancy, France

Alberto Moran, Universidad Autónoma de Baja California, México

Anders Morch, InterMedia, University of Oslo, Norway

Meredith Morris, Stanford University, USA

Florian Mueller, CSIRO, Australia

Ingrid Mulder, Telematica Instituut, The Netherlands

Michael Muller, IBM Research, USA

Jack Muramatsu, UC Irvine, USA

Miguel Nacenta, University of Saskatchewan, Canada

Hideyuki Nakanishi, Kyoto University, Japan

Lisa Neal, eLearn Magazine, USA

Bernhard Nett, Fraunhofer - FIT, Germany

Carman Neustaedter, University of Calgary, Canada

Dan Olsen, Brigham Young University, USA

Jacki O’Neill, XRCE, UKDaniel Oppenheim, IBM T.J.

Watson Research Center, USA

Reinhard Oppermann, Fraunhofer-FIT, Germany

Antti Oulasvirta, Helsinki Institute for Information Technology, Finland

Volker Paelke, University of Hannover, IKG, Germany

Leysia Palen, University of Colorado, Boulder, USA

Fabio Paternò, ISTI-CNR, ItalySameer Patil, University of

California, Irvine, USADonald Patterson, University

of California at Irvine, USAJohn Patterson, IBM Research,

USACelia Pearce, University of

California, Irvine \ 3100 Calit2 Building/Zot Code 2800, USA

Elin Pedersen, Microsoft, USASamuli Pekkola, University of

Jyvaskyla, FinlandBruce Phillips, Microsoft, USAGreg Phillips, Royal Military

College of Canada, CanadaDavid Pinelle, University of

Saskatchewan, CanadaVolkmar Pipek, University of

Siegen, GermanyBarry Po, University of British

Columbia, CanadaSteven Poltrock, The Boeing

Company, USAAtul Prakash, University of

Michigan, USANuno Preguica, DI - FCT

- Universidade Nova de Lisboa, Portugal

Devina Ramduny-Ellis, Lancaster University, UK

Rebecca Randell, University of York, United Kingdom

Madhu Reddy, Penn State University, USA

David Redmiles, UC Irvine, USA

Tim Regan, Microsoft, UKJulie Rennecker, Case Western

Reserve University, U.S.A.Kai Richter, Computer

Graphics Center (ZGDV), Germany

Heather Richter, University of North Carolina at Charlotte, USA

John Riedl, University of Minnesota, USA

Jens Riegelsberger, University College London, United Kingdom

Nancy Roberts, Naval Postgraduate School, USA

Tom Rodden, University of Nottingham, UK

Marcela Rodriguez, Autonomous University of Baja California, Mexico

Markus Rohde, International Institute for Socio-Informatics, Germany

John Rooksby, Lancaster University, UK

Mary Beth Rosson, Penn State, USA

Emilie Roth, Roth Cognitive Engineering, USA

Mark Rouncefield, Lancaster University, UK

Vassil Roussev, University of New Orleans, USA

Kathy Ryall, MERL, USA

Hokyoung Ryu, IIMS, New Zealand

Wendy Schafer, The Pennsylvania State University, USA

Diane Schiano, CSLI, Stanford University, USA

Chris Schmandt, M.I.T. Media Lab, USA

Kjeld Schmidt, IT University of Copenhagen, Denmark

Holger Schnädelbach, Mixed Reality Lab, UK

Ulrich Scholz, European Media Lab GmbH, Germany

Till Schümmer, FernUniversität in Hagen, Germany

Stacey Scott, Humans and Automation Lab, Dept. of Aeronautics & Astronautics, MIT, USA

Peter Scupelli, Carnegie Mellon University, USA

Alonzo Seay, Human Computer Interaction Institute, Carnegie Mellon University, USA

Abigail Sellen, Microsoft Research, UK

Shilad Sen, University of Minnesota, USA

Leslie Setlock, Carnegie Mellon University, USA

Haifeng Shen, Nanyang Technological University, Singapore

Chia Shen, MERL- Mitsubishi Electric Research Labs , USA

Frank Shipman, Texas A&M University, USA

Shervin Shirmohammadi, University of Ottawa, Canada

Irina Shklovski, Carnegie Mellon University, USA

Luo Si, Carnegie Mellon University, U.S.A.

Candace Sidner, Mitsubishi Electric Research Labs, USA

Simeon Simoff, Faculty of Information Technology, University of Technology, Sydney, Australia

Carla Simone, Disco-Universita’ di Milano-Bicocca -Italy, Italy

Roger Slack, University of Edinburgh, Scotland

Ian Smith, Intel Research Seattle, USA

John Smith, Human Media Lab, Canada

Ignacio Solis, Palo Alto Research Center, USA

Diane Sonnenwald, University of Boras, Sweden

Suzanne Soroczak, iSchool, University of Washington, USA

Vladimir Soroka, IBM Haifa Research Lab, Israel

Tad Stach, University of Saskatchewan, Canada

Aaron Steinfeld, Carnegie Mellon University, USA

Gunnar Stevens, Institut of Information Systems / University of Siegen , Germany

Susan Straus, RAND, USAMark STringer, University of

Sussex, United KingdomKristen Stubbs, Carnegie

Mellon University, USAWolfgang Stuerzlinger, York

University, CanadaSimone Stumpf, Oregon State

University, USAChengzheng Sun, Nanyang

Technological University,

SingaporeLaurel Swan, Brunel

University, EnglandJuha Takkinen, Linköpings

universitet, SwedenAnthony Tang, University of

British Columbia, CanadaDeborah Tatar, Virginia Tech,

USAAlex Taylor, Microsoft

Research, UKStephanie Teasley, University

of Michigan, USAHilda Tellioglu, Vienna

University of Technology, Austria

Monica Tentori, CICESE, Mexico

Henri ter Hofte, Telematica Instituut, The Netherlands

Sherry Thatcher, University of Arizona, USA

Bruce Thomas, University of South Australia, Australia

Aksel Tjora, Norwegian University of Science and Technology, Norway

Konrad Tollmar, MIT AI Lab, Sweden

Peter Tolmie, Nottingham University, UK

Elaine Toms, Dalhousie University, Canada

Anand Tripathi, University of Minnesota, USA

Edward Tse, University of Calgary, Canada

Joe Tullio, Carnegie Mellon University, USA

Cameron Turner, ClickStream Technologies, USA

Tore Urnes, Telenor R&D, Norway

Josine van de Ven, TNO Human Factors, Netherlands

Nancy Van House, University of California, Berkeley, USA

Ravi Vatrapu, University of Hawaii at Manoa, USA

Maria Velez, Rutgers, the State University of New Jersey, USA

Gina Venolia, Microsoft Research, USA

Fernanda Viégas, IBM Research, USA

Stephen Viller, University of Queensland, Australia

Aurora Vizcaíno, Universidad de Castilla-La Mancha, Spain

Juergen Vogel, European Media Lab, Germany

Amy Voida, Georgia Institute of Technology, USA

Alexandra Weilenmann, IT-University of Göteborg, Sweden

Suzanne Weisband, University of Arizona, USA

Justin Weisz, Carnegie Mellon University, USA

Pierre Wellner, IDIAP, Switzerland

Martin Wessner, Fraunhofer IPSI, Germany

Steve Whittaker, Sheffield University, UK, UK

Mikael Wiberg, ITL, Informatics, Umea University, Sweden

Deanna Wilkes-Gibbs, Panasonic Technologies Company, USA

Terry Winograd, Stanford University, USA

Heiner Wolf, Bluehands, Germany

Mike Wu, The University of Toronto, Canada

Jun Xiao, Georgia Institute of Technology, USA

Yan Xiao, Human Factors & Technology Research, USA

Dong Xuan, Dept. of CSE, OSU, USA

Elizabeth Yakel, University of Michigan, USA

Huahai Yang, University at Albany, State University of New York, USA

Nicole Yankelovich, Sun Microsystems, USA

Yunwen Ye, University of Colorado, USA

Ron Yeh, Stanford University, USA

Tatsuo Yotsukura, ATR, JapanJun Zhang, University of

Michigan, U.SChen Zhao, IBM China

Research Lab, P. R. of ChinaHaibin Zhu, Nipissing

University, CanadaJohn Zimmerman, Carnegie

Mellon University, USAAnn Zimmerman, University

of Michigan, USA

Reviewers, NotesSteve Abrams, University of

California, Irvine, USAPiotr Adamczyk, University

of Illinois at Urbana-Champaign, USA

Christine Alvarado, Massachusetts Institute of Technology, USA

Chris Amelung, University of Missouri - Columbia, USA

Daniel Avrahami, Carnegie Mellon University, USA

Shaowen Bardzell, Indiana University, USA

Paulo Barthelmess, Oregon Health & Science University, USA

Devasis Bassu, Telcordia Technologies, Inc., USA

Matthew Bietz, University of Michigan, USA

Jeremy Birnholtz, University of Toronto, Canada

Nathan Bos, University of Michigan, USA

Claus Bossen, University of Aarhus, Denmark

danah boyd, University of California, Berkeley, USA

Christina Brodersen, University of Aarhus, Denmark

Amy Bruckman, Georgia Institute of Technology, USA

Monika Buscher, Lancaster University, UK

JJ Cadiz, Microsoft, USALi-Te Cheng, IBM Research,

USALuigina Ciolfi, University of

Limerick, IrelandGregorio Convertino, School

of Information Science and Technology - Penn State University, USA

Edward Cutrell, Microsoft Research, USA

Laura Dabbish, Carnegie Mellon University, USA

Catalina Danis, IBM Research, USA

Antonella De Angeli, University of Manchester Institute of Science and Technology - UMIST, UK

David Dearman, Dalhousie University, Canada

Rogerio DePaula, Intel Corporation, Brazil

Prasun Dewan, University of North Carolina, USA

Joan DiMicco, MIT Media Lab, USA

Monica Divitini, IDI - NTNU, Norway

Henry Been-Lirn Duh, Nanyang Technological University, Singapore

Jeff Dyck, University Of Saskatchewan, Canada

James Eagan, Georgia Institute of Technology, USA

Kate Ehrlich, IBM, USAAme Elliott, Palo Alto Research

Center, USAJason Ellis, IBM T.J. Watson

Research Center, USADavid England, Liverpool John

Moores University, UKThomas Erickson, IBM T.J.

Watson Research Center, USA

Katherine Everitt, University of Washington, USA

Jesus Favela, CICESE, MexicoPaulo Ferreira, INESC ID /

Technical University of Lisbon, Portugal

Thomas Finholt, University of Michigan, USA

Danyel Fisher, Microsoft Research, USA

James Fogarty, Carnegie Mellon University, USA

Andrea Forte, Georgia Institute of Technology, USA

Mike Fraser, University of Bristol, UK

Robert Fuller, University of South Florida, USA

Susan Fussell, Carnegie Mellon University, USA

Darren Gergle, Carnegie Mellon University, USA

Werner Geyer, IBM T.J. Watson Research, USA

Jeremy Goecks, Georgia Tech, USA

amy gonzales, Cornell University, USA

Dorian Gorgan, Technical University of Cluj-Napoca, Romania

Zhiwei Guan, University of Washington, Seattle (UW), USA

Joerg Haake, FernUniversitaet Hagen, Germany

Richard Harper, Microsoft Research,Cambridge, UK

Beverly Harrison, IBM Almaden Research Center, USA

Steve Harrison, Virginia Tech, USA

Helen Hasan, University of Wollongong, Australia

Kirstie Hawkey, Dalhousie University, Canada

Steven Haynes, The Pennsylvania State University, USA

Ilona Heldal, Chalmers University of Technology, Sweden

Susan Herring, Indiana University, USA

Starr Roxanne Hiltz, NJIT, USAPamela Hinds, Stanford

University, USAErik Hofer, University of

Michigan, USALars Erik Holmquist, Viktoria

Institute, SwedenJason Hong, Carnegie Mellon

University, USAElaine Huang, Georgia Institute

of Technology, USAKori Inkpen, Dalhousie

University, CanadaMonique Janneck, University

of Hamburg, Department of

Informatics, GermanyMartin Johansson, Århus

University, Institut for Information- og Medievidenskab, Denmark

M. Cameron Jones, University of Illinois at Urbana-Champaign, USA

Oskar Juhlin, Interactive Institute, Sweden

Amy Karlson, University of Maryland, USA

Joseph Kaye, Cornell University, USA

Andruid Kerne, Interface Ecology Lab | Center for Study of Digital Libraries | Texas A&M Computer Science Department, USA

Andrea Kienle, Fraunhofer Institute, Germany

Sara Kiesler, Carnegie Mellon University, USA

Lisa Kleinman, University of Texas at Austin, USA

Michael Koch, Technische Universitaet Muenchen, Germany

Joseph Konstan, University of Minnesota, USA

Jason Leigh, Electronic Visualization Laboratory, University of Illinois at Chicago, USA

Gilly Leshed, Cornell University, USA

Du Li, Texas A&M University, USA

Youn-kyung Lim, School of Informatics, Indiana University, USA

Sara Ljungblad, Viktoria Institute, Sweden

Pamela Ludford, University of Minnesota, Department of Computer Science and Engineering, USA

Wayne Lutters, UMBC, USAWendy Mackay, INRIA, FranceCarsten Magerkurth,

Fraunhofer IPSI, GermanyAnkur Mani, Arizona State

University, USAElisa Mattarelli, University of

Modena and Reggio Emilia, Italy

David McGookin, University of Glasgow, Scotland

Sean McNee, University of Minnesota, USA

David Millen, IBM Research, USA

Constance Missimer, Microsoft Corporation, USA

Anders Morch, InterMedia, University of Oslo, Norway

Meredith Morris, Stanford University, USA

Michael Muller, IBM Research, USA

Kristine Nagel, Georgia Institute of Technology, USA

Carman Neustaedter, University of Calgary, Canada

Blair Nonnecke, University of Guelph, Canada

Shannon O’Brien, Commonwealth Scientific Industrial Research Organisation, Australia

Masao Ohira, Nara Institute of Science and Technology, Japan

Gary Olson, University of Michigan, USA

Judith Olson, University of Michigan, USA

Daniel Oppenheim, IBM T.J. Watson Research Center, USA

Leysia Palen, University of Colorado, Boulder, USA

Sameer Patil, University of California, Irvine, USA

Jorge Pena, Cornell University, USA

Trevor Pering, Intel Research, USA

Bruce Phillips, Microsoft, USAVolkmar Pipek, University of

Siegen, GermanyBarry Po, University of British

Columbia, CanadaSteven Poltrock, The Boeing

Company, USADavid Randall, Manchester

Metropolitan University, UKRebecca Randell, University of

York, UKTim Regan, Microsoft, UKYuqing Ren, Carnegie Mellon

University, USAJulie Rennecker, Case Western

Reserve University, USAKai Richter, Computer

Graphics Center (ZGDV), Germany

Heather Richter, University of North Carolina at Charlotte, USA

Teresa Roberts, Intuit, USAVassil Roussev, University of

New Orleans, USADaniel Russell, Google, USAWendy Schafer, The

Pennsylvania State University, USA

Jean Scholtz, Pacific Northwest Laboratory, USA

Till Schümmer, FernUniversität in Hagen, Germany

Stacey Scott, Humans and Automation Lab, Dept. of Aeronautics & Astronautics, MIT, USA

Leslie Setlock, Carnegie Mellon University, USA

Chia Shen, MERL- Mitsubishi Electric Research Labs, USA

Simeon Simoff, Faculty of Information Technology, University of Technology, Sydney, Australia

Ian Smith, Intel Research Seattle, USA

Greg Smith, Microsoft Research, USA

Diane Sonnenwald, University of Boras, Sweden

Suzanne Soroczak, iSchool, University of Washington, USA

Michael Stefanone, University of Texas, Arlington, USA

Molly Stevens, Georgia Institute of Technology, USA

Dixi Strand, IT University of Copenhagen, Denmark

Susan Straus, RAND, USAMark STringer, University of

Sussex, UKSimone Stumpf, Oregon State

University, USAJay Summet, Georgia Institute

of Technology, USAGunnvald Svendsen, Telenor

R&D, NorwayColin Swindells, University of

British Columbia, CanadaAtau Tanaka, Sony Computer

Science Laboratory Paris, France

Anthony Tang, University of British Columbia, Canada

Deborah Tatar, Virginia Tech, USA

Monica Tentori, CICESE, Mexico

Loren Terveen, University of Minnesota, USA

Catalina Toma, Cornell

University, USAKhai Truong, University of

Toronto, CanadaEdward Tse, University of

Calgary, CanadaGina Turner, The New School

for Social Research, USANancy Van House, University

of California, Berkeley, USARavi Vatrapu, University of

Hawaii at Manoa, USACatherine Vaucelle, Media

Laboratory Europe and MIT Media Laboratory, Ireland

Gina Venolia, Microsoft Research, USA

Fernanda Viégas, IBM Research, USA

Stephen Viller, University of Queensland, Australia

Juergen Vogel, European Media Lab, Germany

Stephen Voida, GVU Center, USA

Alexandra Weilenmann, IT-University of Göteborg, Sweden

Yan Xiao, Human Factors & Technology Research, USA

Shengwen Yang, Tsinghua University, Beijing, China

Nicole Yankelovich, Sun Microsystems, USA

Mika Yasuoka, The University of Tokyo, Sverige

Yunwen Ye, University of Colorado, USA

28

A B O U T T H E A R E A

Welcome to Banff located 130 KM west of Calgary in the heart of the Canadian Rocky Mountains. Banff is the oldest National Park in Canada and the third oldest in the world. A world-wide tourist destination since its inception in 1885, Banff has something to offer for everyone.

G E T T I N G A R O U N D

Banff is not a very large town (population 8,282 in 2004), so most of the things you can see and do within the town site itself can be done on foot. An excellent map of the Banff town site, provided by Parks Canada (http://www.pc.gc.ca/pn-np/ab/banff/visit/visit1_E.asp#map). There is also a great public transit system (http://www.ism.ucalgary.ca/meetings/casca06/images/banffbus.pdf) that stops right outside the Fairmont Banff Springs Hotel.

L O C A L W E AT H E R

The Rocky Mountains can have almost any type of weather in early November. They can have full snow coverage, so ski equipment might be in order. Or there might have been a long, mild fall, leaving many of the hiking trails still open. The average high in November is 0 Celcius (32 Fahrenheit), and the average low is -8 Celsius (17 Fahrenheit) with 1.2 inches of precipitation. For more up-to-date weather information, check out Environment Canada’s forecast. (http://weatheroffice.ec.gc.ca/city/pages/ab-49_metric_e.html)

D I N I N G

Banff offers a diverse selection of dining options, from cooking rattlesnake on hot rocks at your table to the finest haute cuisine available anywhere. The following restaurants are among the favourites of employees at SMART Technologies Inc:

• The Banff Springs Hotel - try the Sunday brunch, it’s worth it!

• Magpie and Stump - great TexMex fare in a rustic setting

• The Grizzly House - try some fondue or cook shark on a hot rock! One of the more unique dining experiences in Banff.

• Joe Btfsplk’s Diner - hard to say, easy to enjoy. A 1950’s era diner, right down to the red vinyl cushions and delicious milkshakes.

• Rose and Crown Pub - voted for by nearly everyone. It’s a great place to eat and has a wonderful view from the balcony. You must be over 18 years of age.

E N T E R TA I N M E N T

Hot Springs - It was the discovery of these hot springs in 1883 that really put Banff on the map. Another must-see for people visiting Banff, it is the great way to relax after a busy day and soak up a little history

Gondola Ride - A great way to get a bird’s eye view of Banff and the Rockies is to ride the Sulphur Mountain Gondola for only CDN$22.50 - a great favourite.

Skiing and snowboarding - Some ski hills open in early November, but the quality and quantity of snow are very season and hill dependant.

Hiking - Valley bottoms are usually snow free or have only minimal coverage at this time of year. Lake Minnewanka makes for a good valley bottom hike.

Museums - Learn a bit about Banff and the Rocky Mountains.

Candy Stores - Everyone at SMART said you need to stop at the Banff candy stores. Conveniently located along Banff Avenue, the stores range from old-fashioned candy stores to sweets made right in front of your eyes. A must to keep your energy up.

Nightlife Fun - The Banff nightlife can be as exciting as the daytime activities. This is a pretty complete list of great places for the +18 crowd to go. (http://banff.rezrez.com/entertainment/bars_nightlife/index.htm)

Conference Hotel Fairmont Banff Springs 405 Spray Avenue Banff, Alberta, Canada, F1L J4

Tel: 403.762.2211 / Fax: 403.762.5755

Web: http://www.fairmont.com/banffsprings/

On-Site Conference RegistrationConference registration is located in the Curio Foyer on Mezzanine Two in the main hotel. Registration hours are: Friday 18:00 to 20:00 Saturday 8:00 to 17:00 Sunday 8:00 to 17:00 Monday 8:00 to 17:00 Tuesday 8:00 to 17:00 Wednesday 8:00 to 11:00

MapsSee back cover

Internet AccessTBD

Message CenterA message board is located near the registration area

SmokingSmoking is not permitted in the conference facilities.

C O N F E R E N C E I N F O R M AT I O N

Audio/Video RecordingThe use of recording equipment of any kind by conference attendees is not permitted during any part of the conference by ACM policy.

Video Kiosk(s)TBD

Conference ReceptionPlease join us for the conference reception at Brewster’s Mountain Bar-b-que for an authentic Canadian Rockies experience. It will be a great chance to break away from the conference to enjoy a traditional Alberta BBQ complete with bonfires and local bands. A regularly scheduled bus service (departing roughly every 15 minutes) will be provided from the Banff Springs Hotel to and from the BBQ facility. Bring your denim and cowboy boots!

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