14-*Explain how failures in IT management can be reduced by the
involvement of business managers in IT planning and
managementQuestion 14
14-*Failures in IT ManagementIT not used
effectivelyComputerizing traditional business processes instead of
developing innovative e-business processesIT not used
efficientlyPoor response timesFrequent downtimesPoorly managed
application development
14-*Management Involvement & GovernanceManagerial and end
user involvementKey ingredient to high-quality information system
performanceInvolve business managers in IT managementGovernance
structures, such as steering committees
