E Counseling Applied in an Online Mentoring Process

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E Counseling Applied in an Online Mentoring ProcessBy

Dr. Marita Garcia Sanchez

Cagayan Valley Computer and Information Technology College

Santiago City, Isabela, Philippines

Abstract

E counseling is a new modality of helping a client with a variety of life challenges he faces using the computer mediated communication. It is an innovative program that enhances and complements teaching-learning in classroom. The e counselor/teacher can reach out his student or client even in the remote place as long as there is availability of internet access. Online counseling is variously referred to as internet counseling, e-counseling, e-mail counseling, e-therapy, web counseling, e-psychotherapy, and internet psychotherapy. (Heinlen, Welfel, Reynolds, Richmond, & Rak, 2003; Patrick, 2006). Due to the various labels about e-counseling, the interaction between the online counselor/ teacher and the student/client can be remarkable Their face to face encounter using a cam, instant messaging through text and other modalities of a personal freedom frees themselves to talk about anything under the sun including problems and issues about feelings and emotions in a unique delivery of personal touch via internet. Being able to engage in a counseling process can immediately solve conflicts they failed to discuss in classrooms. When a student is shy in a personal encounter, online means can give way for relaxed atmosphere during the processing of the individual client. In an online mentoring process, the role of the mentor is expanded to the e-counseling process. This new technique in teaching learning can be applicable in e-counseling because its goal is to develop trust in an informal chat and to effect change on values and virtues that the protge wants during his process of change. The teacher/counselor can manipulate the content of the conversation by using the techniques of interviewing. The next time that the e counselor meets the client, she/he can produce a lot of choices for the protges consideration such as meeting deadlines, improvement of behaviors and attitudes toward lessons and assignments, attention to details to prove his passion in the technical or skilled based courses and other more virtues and values to successfully pass the subjects enrolled.

This study is an expansion of the experimental study of Sanchez (2010) about online mentoring process presented in the Northern Luzon Research Forum, Baguio City on December 28, 2009 and in the International Conference of Management Educators and Practitioners, Kaoshiung, Taiwan on February 19-22, 2010. This research is delimited to the 57 college students, and 6 professionals who voluntarily sought for assistance in their educational and personal life problems and inconveniences. Data gathered through instant messaging, e mailing, and personal online messages through the social network were used in the analyses of qualitative data that were converted into frequencies, percentages, ranks, Pearson r and one way analysis of variances. Result of this study will give better directions to graduate and undergraduate teachers in supporting their students for more effective skills building, values enhancement, and technology leadership. Introduction Online Counseling has been popular in the Unites States of America where many parents decide to home school their children due to the distance of schools in their place, over protective attitudes of parents, and lack of trust in their public school teachers in managing their school children. There were also common problems of divorce needing for resolving disputes of couples different from marriage counseling (Direnfeld. 2010). This technology revolution has been expanding tremendously in the virtual environment and a lot of licensed counselors are needed in this world full of dysfunctional relationships (Patrick. 2006). There are also ethical issues associated with online counseling. Any intending counselor to practice e-counseling has to consider the regulations of the inter-state commerce aspect of online counseling, and standards of practice that demonstrate the value and efficacy of this significant career for licensed practitioners.(Alleman. 2002; Robson & Robson. 2000). All these need processes that enhance attitude building for better performances in any work or activity. In the Philippines, online counseling is rarely used. One reason of this is due to lack of training in the use of computer mediated communications among existing counselors. On the other hand, many college instructors require personal commitment and willingness to look honestly at the issues and concerns of their individual students. It needs them to develop their interpersonal relationship with students. The intention of resolving particular problems among new college entrants is a major concern in using some specific tools. Online means of reaching out students isnt far behind especially in the tertiary level of education. Majority of college students now are visual than auditory. They wanted to realize an end by moving forward steadily in reinforcing new ideas and behaviors. And additional support can help them see the difference and accept reality of their uniqueness. (http://www.balancedcounseling.com/testimonials.html). There are big universities that offer online studies or distance education that support students in their cognitive and affective works. (UPOU Bulletin. 2008). Teachers in online based courses can post their lesson plans, give and collect assignments online, provide links to relevant web sites and can give tests to their students which are automatically corrected. (DLSU Open University, 2010). If one has to look up with the shared ethical view on the national Board for Certified Counselors web site, the practice of internet counseling among professional counselors must have the appropriate in-take procedure in assisting a potential client. (www.nbcc.org/webethics2). This is adherence to the processes based on the needs for counseling services. It is also important that clients should be intellectually, emotionally, and physically capable of using the online services and of understanding the potential risks and limitations of the online means support.

The government has laws and licensing boards to limit the practice of counseling processes. There are licensed counselors, therapists and clinical psychologists who set clinical guidelines to ensure quality ethical treatment. This is why the e counselor is obliged to provide information about the treatment protocol often called an informed consent. These include informative literature on the process of counseling and therapy, costs, confidentiality, policies, security measures on the internet, and termination policies as well. (AmPsyCor/PhilPsyCor). Licensing now for Guidance Counselors in the Philippines is required to all the practitioners of Guidance and Counseling Education. Online counseling in applied mentoring could be used in the tertiary level of education. The study of Viroleinen (2009) proved the use of e mentoring in Research for the graduate studies. He made used of executive coaching and mentoring processes online in Finland. In relation to this, Sanchez utilized the concept of Viroleinen using another method. This applied online mentoring utilized the e counseling through chats, e mailing and commenting in social networking sites where clients usually login for friendship purposes. To become an e counselor or e mentor is possible without appropriate licensing from the American Association of Psychologists. The use of technology in the educational institutions as a way of helping and supporting the learner to succeed in cognitive, affective, and psychomotor is proven effective in the executive coaching and the best initiators are the instructors who will serve as e counselors and learning can be enhanced through online mentoring (Sanchez, 2010). This research study is for the future of colleges and universities that intend to update and use the e counseling applied in e mentoring processes. In any field of studies regardless of goals for the benefit of supporting the teaching-learning, E counseling can embrace a global system using the web portals. With expansion of the experimental study of Sanchez (2010) the online mentoring was expanded in this study.This study is delimited to the college students enrolled in Basic Research for the first semester 2010-11 and nine (9) professionals who encountered almost the same patterns of behaviors that need attention by the experimenter online counselor. Major data used in the treatment of hypotheses was taken from a sample of college students grouped as controlled where the use of applied mentoring processes was conducted. The social networking sites that affected their studies were also utilized as a tool in the gathering of data in addition to the e mails and face to face servicing with the clients. It is in this study where values and virtues were incorporated in the mentoring process. It was intended to support the educational problems of respondents whose main concern is to re-direct their attention to a more fruitful use of the internet resources and succeed in their daily school activities. Hence this studyReview of Related Literature and Studies

In the Mapua Center for Guidance and Counseling, part of their academic community has identified teacher counselors in each college to provide quality service to facilitate holistic development in their students. Significant amount of awareness in their processes that involved self-esteem, assertive communication and other educational problems students encounter from different forces and factors at work in their lives. Their students were assisted towards achieving optimum level of personal happiness and social usefulness (http://media.wiley.com. 2008).Logan (2010) cited the book Brainfit for Life by Simon Evans, Ph.D and Paul Burghardt, Ph.D, both professors and neuroscientists at the University of Michigan. Giving tips to graduate and college students concerning the physical exercises called HIIT or high intensity interval workout, the brain needs in order to keep it fit for everyday activities. Attending a regular consultation with counselors is a good thing to do, as cited in the conclusive statement.

ScottCounseling.com (2010) has been providing e-counseling through their staff of professional parenting, child development, and adult counselors. One of their services that this ongoing study has semblance with the e counseling for parents of college students in their coping with emotions that come from watching their child experiences with some momentous difficulties of adjustments.

Goldberg, PhD (2010) focused his work on child anxieties, school phobia and school refusal to attend the college life. According to this author, there are parents who are described as clinging when they refused to leave the campus. A number of college administrators have introduced blunt language into orientation schedules including a specific time to say goodbye to their children to learn independence from home. School counselors at all levels help students to understand and deal with social behavior, and personal problems. This emphasize preventive and developmental counseling for students with the life skills needed to deal with problems before they worsen and enhance students personal, social, and academic growth. They also try to identify cases of domestic abuse and other family problems that affect their childrens development.

Alleman (2002), discussed about the philosophy of life that lead directions for others with inclusion of significant issues associated with online counseling. The requirements on the professional counseling was emphasized including violations of ethical standards of practice within an honor system internet environment, outcome research that demonstrates the value and efficacy of this profession. On the other hand, advertisements are available warning the clients to check over the authenticity of therapists and counselors before they involve themselves to e-counseling. According to this issue, they need to meet with psychotherapist for personal counseling or advice and not from the privacy of their own computers. After proceeding to their thread, the assigned counselor motivates the client in using the internet effectively and forms some kind of effective helping relationships with the one who follows the thread. (PsychCentral. 2007). Studies that cover long-term effectiveness of e-therapy in the treatment of specific disorders or conditions are still lacking. The use of this new treatment modality was recommended for further studies especially on the risks and benefits that are associated with e-therapy(Excerpted from The American Psychiatric Association (http://www.psych.org). Seba (2010) is involved with counseling parents with child separation anxieties. Parents who are tired of having a fussy child who cant be separated despite the old age have warning signs of disorder that ongoing nightmares of parents are being harmed, children refuse to go to school and induced physical complaints that last for more than two weeks.

Christian and educational counseling are also offered online. These are indented in providing Biblically-based guidance for those in need with a team of qualified counselors who are able to assist in a wide variety of issues for couples, families, adults, adolescents and children. (http://www.ccesonline.com/. 2010). Professional consultation was also introduced online and according to those who experienced doing this, when they received feedbacks about their work or information about relevant theories and research, possible interventions, resources, and support they developed trusting relationship that facilitates deeper exploration of issues. (Braddy, iStockphoto.com. 2007)

According to Robson and Robson (2000), lawyers and judges aren't trained to help couples figure out about the root of their problem on divorce. Generally they are able to find the right legal answer to solve their conflicts that keep in court practically forever for separation to each other. Divorce counseling can be differentiated from marriage counseling. Though they look similar in many aspects, their aims have opposite directions. Marriage counseling is to keep the marriage bond, while divorce counseling is to ultimately end up the couples relationship. This is also true to e mentoring and e counseling. The former works best in helping the client to cope with studies by dealing squarely with the problem while using the e counseling in mentoring processes is a way or technique of the e mentor in dealing with the individual persons character and attitudes towards work.

Knapp (2010) discussed online counseling as the same in therapy that helps clients deal with problems and encourage personal growth. Based from a dialog between the therapist and the client, the e-counselor provides readings or homework like journaling that expand his horizons and give new perspective allowing challenges to old problems solved through a feedback mechanism used by the counselor. He compared the feedback and support of a client when he comes to visit the counselors office in using e mails, IM, or when he choose to talk over the phone as well. He also noted the appointment that is needed when chat is to be made. Based from his study, most of his clients choose the e-mail counseling than the chat and commenting in the social network.

Tanya Tkach (2010) discussed the what is not of e-counseling. Many online counselors consider this as psychotherapy. It as fast, easy accessible, cost effective, time efficient and could reach even those with physical disabilities. It is good in remote areas that immediate solution for the person in need has to solve. It is not suitable for diagnosing or treating neither psychiatric illness nor effective means of responding to crisis like suicidal and homicidal feelings, abuse, trauma or acute psychiatric symptoms. E-counseling can help the person to clarify and articulate his concerns. The receiver can begin to deal with the problems and issues in his life, assist him to regain his feeling of personal empowerment to trust the decisions, to explore potential solutions to problems, and to reflect on future possibilities

Online counseling using instant messaging is very similar to seeing a therapist in person. The client makes an appointment to meet in a private chat room then the client tells his feelings, what is bothering him, or anything else he needs to talk about while the counselor listens, offer support and understanding, ask questions, and gives feedback, and use counseling strategies ( http://www.kalimunro.com/online_counseling3.html). ECounseling.com has a pool of professional licensed counselors to choose from. The line of specialization covered in their e counseling include: relationship issues, personal development, personality and emotional issues, eating disorders, coping with crisis, physical conditions, addiction, and abuse parenting. (ECounselingOn.com.2009).

Direnfeld (2010), a social worker and counseling expert gave his critique on a Section 112 social work report. His expertise on child development, parent-child relations, marital and family therapy, custody and access recommendations, relates effective e counseling issues that help reduce hostility and conflict among the parties involved. Couples receive guidance and counseling prior to anger and upset taking over in their judgment and decisions. Patrick (2010) differentiated counseling through the online technologies that have facilitated and increased communication and work management. It led to a redefinition of counseling, and how counseling can be practiced. To understand the appeal of online counseling, it is essential that counselors understand client characteristics. Use online counseling services have a solid understanding of the appealing qualities of computer mediated counseling.

Kelleher (2010) an International Baccalaureate Primary Years Programmer teacher at the International School of Modena, Italy discussed about the use of technology in teaching their students or learners. A big problem for this shift in education is accessibility to both computers, as well as reliable internet connections. Rural areas are often at a disadvantage within the developed world. Looking at it globally, there are massive discrepancies.Teachers are unable or unwilling to leave their comfort zones to learn and experience new technologies and forms of learning would not be happy to swap their old fashioned way of doing things to support and encourage others in making a difference in teaching or mentoring.

The Internet has revealed itself as a mediator between therapists and clients as online counseling websites surface all over the web. Online counseling, sometimes called E-therapy or cyber-counseling, is when a professional offers emotional support and advice over the Internet. Possible mediums of communication include e-mail, instant messenger, or Internet phone. Advocates of contemporary online counseling claim it is effective when traditional means of counseling are unavailable. When one lives in a remote location or has financial restraints and issues she or he can benefit from online counseling. These presented literatures and studies were all related to the ongoing study. It only differs in terms of focus and the delimitations of the present study. However due to its relatively new form of therapy, the International Society for mental Health Online published ethical guidelines to assist professionals in the development of e-counseling practices. (http://www.ismho.org/)Study QuestionsThis study is an expansion of the applied online mentoring conducted from February 2009 for a field study in the Philippines and as a result of conclusive problem identification made in the experimental study of Sanchez (2010).

1. What is the demographic profile of respondents group in terms of:

1.1. Age bracket

1.2. Sex

1.3. Grades in Research 1

1.4. Output

2. What is the performance on passion for technical writing of the two-grouped respondents in the following: a). Organization of Work, b). Prescribed Format, c). Follow procedures, d). summarize findings within problem coverage, e). conclude to minimum standards, and, f). relevancy of their recommendations?

3. What attitudes and behaviors toward research did students show in the two types of learning modalities in Research 1?

4. Are the processes used in the expanded applied mentoring conducted in 2009 effective?

5. Are there significant correlation between the behavioral attitudes of students toward research and their performances in Research 1?

6. Are there a significant relationship between the grades of students and their ratings in CMC when used in the e counseling processes? Analytical Framework

The focus of this research is to know the affectivity of the processes used in the expanded applied mentoring known as E Counseling Applied in Online Mentoring, a new modality of teaching-learning in the undergraduate course. The correlation among the variables in the behavioral attitudes of students toward research as a subject matter and students performances in research 1 as well as the relationship of general weighted average grades of students and their observed performances in the use of CMC with integrated e counseling applied by the teacher/counselor were major provisions in proving the new modality of teaching learning worth emulating by future teachers in the tertiary level education.

Hypotheses1. Are the processes used in the expanded applied mentoring method of teaching-learning conducted in 2009 effective?

2. Are there significant correlation between the behavioral attitudes of students toward research and their performances in Research 1?

3. Are there a significant relationship between the GWA grades of students and their ratings in CMC when used in the e counseling processes?

Significance of the Study

Studies of online counseling in the Philippines are rare. Educational institutions with undergraduate courses that integrate technology in their techniques of teaching-learning can integrate e counseling in a new modality of teaching learning. This research study is for the future of colleges and universities that intend to update and use e counseling applied in e mentoring process as part of techniques in teaching. Specifically, this will benefit the following:

College Administrators and Faculty. They receive the first hand information that helps them in their strategic planning for the integration of technology in teaching. The initial step in making this e counseling applied in e mentoring process successful is the training workshop for skills and capacity building among the faculty who will undertake the new modality and module development writing is a must. Their intended audience can be the basis of proposed modules where to integrate the e counseling content of the syllabi in the form of activities and strategies to make teaching-learning more effective in the implementation of their lessons.

Undergraduate and Graduate Students. They will be informed on the latest developments that e counseling has to offer for their personal and professional benefits. They could make wise decisions about joining the online mentoring as an offshoot to the traditional methods of supporting them in their studies that need skills enhancement.

Researchers. They can grasp the importance of a unique study in conditioning the negative attitudes of online users and serve as a key for understanding better the use of social networking and other computer mediated communication using the portals of internet.Methodology The study used the experimental method of research. It involves a single-factor experiment that compared two different treatments in two groups. One group that enrolled Research 1 in 2009-10 received no treatment of the online mentoring and the other group enrolled in 2010-11 received extensive online mentoring treatment or the controlled group. The comparison of results obtained from the actual output of researchers in the two groups was examined. Using an Assessment/Evaluation tool that was made available in 2009, the rating scale provided in Table 1 was used in and gauging the equivalents as follows: The first component is the general weighted average of grades in Basic Research, and two other research related subjects. For those enrolled in BA, Consumer Research and Feasibility Studies were the two related subjects included in computing the GWA of students, while the IT student respondents, their grades in System Analysis Designs 1 and 2 were the two other research subjects included in computing their GWA that was computed by multiplying the number of units to the grade equivalents in three (3) researches conducted divided by the total 9 units of three (3) Research subjects taken. After which the five point scale was assigned. In Table 1, the scale used in the % General weighted averaged bracket was presented % Grade BracketScale% Grade BracketScale

70-Below= 181-85= 4

71-75= 286-90= 5

76-80= 3

Table 1- Rubrics for General Weighted Average

The second component in the scoring of the other components covered in the observation was the passion in technical writing of the individual researcher. It consisted of six sub-components: organization of work which covered the title and introduction well organized following the procedures of technical writing, funneling of thoughts, and jibing with the title variables and tool as the highest rate, and the least rate of 1, when a major change in all these enumerated was observed; next is according to prescribed format where the student perfectly used the correct font and font size 11 or 12, journal type format, using the correct procedures in typing the capitals on letters, differentiating the major from sub titles of manuscript contents; Follow procedures, summarize findings within the problem coverage, conclude to minimum standards, and relevancy of recommendations. There is equivalency of each scale in rating the individual respondents. Table 2- Rubrics for Passion in Technical Writing (See Specifics attached)III. PASSION IN TECHNICAL WRITING 12345

3.1Organization of Work

3.2According to Prescribed Format

3.3Follow Procedures

3.4Summarize Findings within Problem Coverage

3.5Conclude to Minimum Standards

3.6Relevancy of Recommendations

The attitudes and behaviors toward work covered four (4) sub-components: Coordination with adviser and respondents, complementation of research updates, collaboration with other researchers to improve work, and submission on deadlines using either the web or offline means. During the observation method, the respondents were not aware that they were being observed in order to have the results meaningful especially in converting the qualities of the scores into quantities. The computer mediated communication used was emails and chats. Hard copies were recoded and printed and used in deriving the five point scales. Table 3 showed the components of the last rubric equivalent in the experimental method undertaken by the instructor in Research 1.Table 3- Summary Rubrics on Attitudes and Behaviors toward Work

IV. ATTITUDES AND BEHAVIORS TOWARD WORK 12345

4.1Coordination with Adviser and Respondents

4.2Complementation of Research Updates

4.3Collaboration with Other Researchers to Improve Work

4.4Submission on Deadlines Using the Web

The use of various computer mediated communications like chats, comments in social networking, e- mailing, and journal writing were used in rating the attitudes and behaviors of the controlled group. The classroom observation was used in the traditional type of classroom teaching of Research 1 under the uncontrolled group. In addition, the Google spreadsheet questionnaire was also added as a tool in the realization of some descriptive analysis. The online interview and other online mediated communications used were made available by few of the researchers in the controlled group. Description of the profile variables in data gathering used the frequencies, averages, ranks and F test in correlating the respondents behavioral attitudes, and cognitive performances that were observed during the mentoring processes.

The study is delimited to the respondents in the Philippine setting but included other Filipino respondents who were located in Asia and the Western Countries that are enrolled in the graduate and undergraduate courses. This research is delimited to the fifty seven (57) respondents; 25 of them were part of the controlled undergraduate students who joined the social network and voluntarily attended to the online mentoring processes; twenty six (26) undergraduate students who attended the traditional classroom teaching. Both the controlled and uncontrolled group attended the classroom method but the other group was not given the computer mediated communication as called e counseling or e mentoring. The uncontrolled group was given an offline mentoring and counseling sessions.

The Online Interview using chats and e mails were used in the e counseling or e mentoring where assigned ratings were gauged according to the number of exposures they volunteered for help from online bases. The frequency, mean average, and Pearson r were used in the treatment of data. ResultsAge BracketMaleFemale Total

18- 2091625

21- 23437

24- 26516

27- 29112

30- 32235

33- 35000

36- 38112

Total222547

Table 1- Profile of Respondents by Age Bracket and Sex

The Table 1 and Figure 1 indicated the females outnumbering males with age bracket from 18 to 20 to represent the major portion of the respondents. The younger in age are hooked to the social networking sites. Aged 21 to 26 respondents were less than half of the respondents under the age 18-20 years. Table 2- Profile of Respondents by Education

DescriptionFrequencyPercent

Graduate1531.91

Undergraduate3268.09

Total47100.00

Figure 2 and table 2 discloses the major concern of the undergraduate respondents to the social networking sites. It has 68% compared to 31.91% response of the graduate respondents. This shows that majority of those who go online are still dependent from their parents. They have no sources of income of their own and going online depends on the financial capability of parents to support their children. They use the web as the main source of their learning the subjects in college.Table 3- Profile of Respondents by Social Problems EncounteredDescriptionfrequencyPercent

Friendship14750.52

Networking5719.59

Romance4214.43

Business3612.37

Family93.09

Total291100.00

From the table on profile of respondents in terms of social problems encountered, it appears that majority joins the social network due to friendship (50.52%), followed by networking (19.59%), and romance (14.43%). This discloses that the respondents in the Philippines also want to have friendship, network, and romance when they go online. They go with the global trend of using the web as a portal for learning in various facets of life. Integrating e- friendship as the main objective in their studies is an input to further learning. Table 4- Profile of Respondents by Location

DescriptionfrequencyPercent

Philippines3371.74

Asia613.04

Western715.22

Total46100.00

The profile of respondents by location is shown in Table 5. Majority was located in the Philippines and the Western countries (15.22%) while the rest are in Asia (13.04%). This means that counseling and mentoring processes for the western and Asian countries were less prioritized when they go online. They only go online to join the social network for friendship, networking and for business purposes. E counseling is purposive to the mentoring process. E counseling applied in an online mentoring process is intended to help learners cope with their weaknesses in their learning process.Table 6- Profile of Respondents by Grades in Research 1 and Ratings of Attitudes in Using CMC and their Research Output Table 6ANo.PrelimMidtermFinalsAttitudes in CMCOutput

179798043

279808143

378777312

478777012

580797912

684817712

780787912

878777212

987838023

1083828123

1180797813

1277787932

1374767833

1474777412

1582797112

1684838644

1784837933

1881797833

1983808144

2992929044

2186858244

2284838244

2384848544

2484838444

2584848544

2689888844

2784838244

2884848444

2979818223

Table 6.A shows the grades of student respondents who undertook the experimental study on e-counseling applied in an online mentoring process with inclusion of their observed attitudes with equivalent ratings in using the CMC or process tools and output in their performances. These data were needed to support the result of the hypotheses testing in the experimental study covered by the cluster respondents in the Philippines. There are 29 respondents taken at random from the 35 students who enrolled their Research 1 for first semester 2010-11. The observation was undertaken during the prelim, mid term and final performance rating of the observed respondents. As expected, the CMC tools were used in the e counseling applied in an e mentoring process (Sanchez, 2010).Summary of Table 6.A-1 Summary of Table 6.A-2Attitudes in CMC FrequencyPercentOutputFrequencyPercent

1931.03100.00

2310.342931.03

3413.793931.03

41344.8341137.93

Total29100.00Total29100.00

The summary in frequencies and percentages of grades and ratings taken from Table 6.A is presented separately in order to determine the most common CMC used in e counseling and how receptive the respondents were during the implementation. Its output summary is also presented in Table 6.A-2 to determine the frequency and percent responses of the performers. The legend of ratings assigned to the two added variables for the testing of hypothesis using the One-Way-Analysis of Variance is presented in Table 6.B. This determines the quantitative equivalents of the attitudes gauged when they were observed and interviewed concerning their use of the computer mediated communications that make up the tools in the mentoring process.Table 6.B-Qualitative Equivalent in Assigning Quantitative ScoresRating in Q.E.Attitudes Towards CMC Used in e CounselingResearch and Other Output

1Use one (1) out of 4 CMCIntroduction, Methodology, Correct Research Format, Sent to E Mail

2Use of two (2) out of 4 CMCIntroduction, Related Literature Methodology, Correct Research Format, Questionnaire, Conceptual Framework, Sent to E Mail, with Bibliography

3Use of three (3) out of 4 CMCIntroduction, Related Literature Methodology, Questionnaire, Conceptual Framework, Correct Research Format, Sent and Follow up in E Mail and Partial/Full Excel with Bibliography

4Use of all the four (4) CMCIntroduction, Related Literature, Methodology, Conceptual Framework, Questionnaire and Other Forms, Correct Research Format, Results, Conclusion, Recommendations, Finished Master Table in Excel, Sent to E Mail, with Bibliography

Table 7- Behavioral Attitudes Observed from Respondents

DescriptionPhilippinesAsianWesterner

Carefree31.831

Confident1.533

Naughty1.533

Trusting331.43

Total 910.838.43

Rank213

There are four (4) behavioral attitudes observed from the respondents: Being carefree, confident, naughty, and easy to trust people. This is in contrast with the result of applied online mentoring conducted to foreign countries (Sanchez.2010). This indicates that the Filipino younger generation now has better self worth than their counterparts. In the result of Applied online mentoring, the respondent in those foreign countries who joined the experimental study confirmed their low self confidence. They said that they were more confident in front of a moodle form (internet) than having an actual face to face encounter with their mentor. Furthermore, the same analysis was confirmed in the previous study as also to the present one. The Naughty attitudes of Asian and westerners are also present to Filipino nationals. Filipinos and Asian nationals easily trust people, while Westerners dont have that much trust when they use the social networking sites. When they go online, they prefer to use other usernames than their real names.Table 8-Attitudes of Respondents Observed in Using E-Counseling Applied in e Mentoring ProcessDescriptionScoresRank

Unsecured1272

Acceptance1281

Protection1103

Privacy984

Fear of Knowing895

Total552

The table on attitudes of respondents in using YM chat, e mail, instant messaging, comments and other CMC tools showed their fears about the unsecured sites. They said that they lacked protection and fear for their knowing about their possible weaknesses when they talk to a professional counselor. The respondents have more negative thoughts about e counseling and any electronic gadgets used for mentoring processes. They preferred to use the e mailing than chatting when they attend to online counseling activities. Unlike when they knew their teacher to facilitate mentoring process, resulted to positive response.Table 8- Relationship between the Attitudes of Respondents and their Observed Use of CMC in the e Counseling Applied in E Mentoring ProcessVariablesNdfr valuesCritical rDecision

Attitudes Observed in

E Counseling

Use of CMC49960.0983410.273Reject Ho

The computed value of r equal to .2773 is more than the critical value of 0.098341 at .05 degrees of freedom. This rejects the Null hypothesis. It means that there is significant relationship between the attitudes of the respondents and their use of CMC in the E Mentoring Process applied. It further disclosed that their behaviors go with their use of CMC of e- mentoring process. They have their own reasons in attending the online counseling as well in the use of the CMC in applied mentoring process. Table 9- Analysis of Variance between Grades (3), CMC Used and Output

SourcedfSum of SquaresVarianceF RatioCritical FDecision

Between7298470.54143522.1534.032.38Reject Ho

Within341567.721567.72

The Analysis of Variance further discloses that their grades received when they used the CMC in e counseling applied in e mentoring process is highly significant. The F- ratio is very much higher than the critical value at .05 degrees of confidence. This means that e counseling applied in an online mentoring process is a great help in their improvement of grades in prelim, mid term and finals. It supported their knowledge and skills in their course in research 1.Conclusions

1. The respondents have more negative thoughts about e counseling due to the following: fear of knowing about themselves, the sites used in e counseling are not secured, and their privacy is not protected.

2. It is concluded that the behaviors of respondents have nothing to do with their reasons of joining the social network. They have their own reasons in attending the online counseling as well as in joining the social network

3. The behavioral attitudes observed about being carefree, confident, naughty, and easy to trust people was found in contrast with the result of applied online mentoring conducted to foreign countries (Sanchez.2010). The Filipino younger generation has better self worth than their counterparts. The same analysis was confirmed in the previous study as also to the present. The Naughty attitudes of Asian and westerners are also present to Filipino nationals. Filipinos and Asian nationals easily trust people, while Westerners dont have that much trust when they use the social networking sites. When they go online, they prefer to use other usernames than their real names.

4. Attitudes of respondents in using YM chat, e mail, instant messaging, comments and other CMC tools showed their fears about the unsecured sites. They lacked protection and have fears for their knowing about their possible weaknesses when they talk to a professional counselor. They have more negative thoughts about e counseling and any electronic gadgets used for mentoring processes. They preferred to use the e mailing than chatting when they attend to online counseling activities. Unlike when they knew their teacher to facilitate mentoring process, the result has a positive response.

5. There is no significant relationship of the attitudes of the respondents and their use of CMC in the E Mentoring Process applied. Their behaviors have nothing to do with their use of CMC of e- mentoring process. They have their own reasons in attending the online counseling as well in the use of the CMC in applied mentoring process.

6. That e counseling applied in an online mentoring process can be a great help in their improvement of grades since they will have their output at the end of their course. It supported their knowledge and skills in their course in research 1.Recommendations

1. It is recommended that E Counseling applied in an online mentoring process be conducted in the undergraduate and graduate courses in Basic Research or other Research related courses.

2. Online counseling for educational institutions recommends their teacher/ faculty to conduct said process to encourage positive response to clients/students.

3. Before the mentoring process is used, orientation and training of the teacher counselor should be conducted to ensure effective use of the e counseling applied in an mentoring process.

4. Encourage HEIs in the conduct of the same research with the approval of the original experimenter of the new process.

5. Monitoring of the youth in the use of social networking through parents-teachers partnership in the observation of young childrens activities.

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Garcia, George A. Fundamental Concepts and Methods in Statistics Part I & II. Manila, Philippines: University of Santo Tomas Publishing House. 2003 and 2006.Goldberg, Phyllis, Ph.D. (2010) College lessons for Parents. e-Counseling and Professional Parenting, Child Development. USA: ScottCounseling.com

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Internet Counseling/Online Counseling & Phone Counseling?.www.pinoyexchange.com/forums/showthread.php?. (http://www.ismho.org/)

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A. Demographic Profile Age Bracket and Sex, Social Problems, Location

B. Processes Used

C. Tools Used

Traditional Method of Teaching without Online Means

-Classroom TL

-Mentoring

-Counseling

New Modality of Teaching with Online Means

-Classroom TL

-E Counseling &

-E Mentoring

(E Mailing, Chat, & Commenting on SNS)

Lessons and Grades in Research 1

I. Grade Bracket Scale

II. Passion in Technical Writing

III. Attitudes and Behaviors towards Work

IV Number of Titles Produced