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1 RECEIVABLES MANAGEMENT Any fool can lend money, but it takes a lot of skill to get it back

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  • *RECEIVABLESMANAGEMENTAny fool can lend money, but it takes a lot of skill to get it back

  • *

    SR.NO.GROUP MEMBERSENROLLMENT NO.1.NIKHIL YADAV11BSP06212.ROHIT JAMKHANDI11BSP04033.HEMIKA SAWHNEY11BSP03774.PIYOOSH BAJORIA11BSP06885.NAVNEET BANSAL11BSP05916.EMILY BORAL11BSP03117.MITHLESH SHARMA11BSP12038.SIDDHARTH BANSAL11BSP1655

  • * What are receivables? Receivables are sales made on credit basis.

    Why do we need receivables?To increase total salesTo increase profitsTo meet increasing Competition

    Understanding ReceivablesAs a part of the operating cycleTime lag between sales and receivables creates need for working capital

    INTRODUCTIONRECEIVABLES MANAGEMENT

  • *ADMINISTRATIVE COST: Administrative costs In form of salaries to clerks who maintain records of debtors, expenses on investigating the creditworthiness of debtors, etc.

    CAPITAL COST:Cost incurred in terms of interest (if financed from outside) or opportunity cost (if internal resourses they could have been put to some other use)

    COLLECTION COST Cost incurred for collection of amounts at the appropriate time from the customers.

    DEFAULTING COST: Amounts which have to written off as bad debts.DIFFERENT TYPES OF COSTS ASSOCIATEDRECEIVABLES MANAGEMENT

  • *Creating, presenting and collecting accounting receivables

    Establish and communicate the credit policies

    Evaluation of customers and setting credit limits

    Ensure prompt and accurate billing

    Maintaining up-to-date records

    Initiate collection procedures on overdue accountsOBJECTIVESRECEIVABLES MANAGEMENT

  • *Customer Evaluation- The 5 Cs

    Character- Reputation, Track Record

    Capacity- Ability to repay( earning capacity) (The working capital position and profitability)Capital- Financial Position of the co.

    Collateral- The type and kind of assets pledged

    Conditions- Economic conditions & competitive factors that may affect the profitability of the customer

    STEPS IN CREDIT ANALYSIS Investigating the customerRECEIVABLES MANAGEMENT

  • CREDIT POLICYWhether and how much credit to be extend

    Determination of (1)Credit Standard (2) credit analysis

    Important aspect of Credit Policy a. Credit Standard b. Credit Period c. Cash Discount CREDIT POLICYRECEIVABLES MANAGEMENT

  • 1.CREDIT STANDARDBasic criteria or minimum requirement for extending credit to customer

    RECEIVABLES MANAGEMENT

    LIBERAL CREDITSTIFF CREDIT1. Pushes up the sales1. Pushes down the sales2. Higher incidence of Bad Debt2. Less incidence of Bad Debt3. Large investment in a/c receivable3. Less investment in a/c receivable4. Higher Cost Of Collection4. Less Cost Of Collection

  • 2.CREDIT PERIODLength of time the customer allowed to pay for their purchasesDoes not grant Credit Zero

    RECEIVABLES MANAGEMENT

    Longer Period of Credit Shorter Period of Credit Increases salesDecreases sales

    Increases investment in a/c receivableDecreases investment in a/c receivable

    Higher incidence of bad debtLess incidence of bad debt

  • 3.CASH DISCOUNTOffer to customer in order to induce them to pay promptly.

    Percentage Discount and period are reflected in Credit terms

    Ex. 5 / 10, net 45

    Liberalized cash discount increases sales Reduces avg. collection periodRECEIVABLES MANAGEMENT

  • Collection EffortsMonitoring ReceivableSending LettersTelegraphic AdviceThreat of Legal action (overdue)Legal ActionRECEIVABLES MANAGEMENT

  • * When the financial statements are obtained the financial strengths and weaknesses can be gauged by the application of ratio analysis. Some of the important ratios are

    Current AssetsCurrent ratio = ---------------------- Current Liabilities

    Current Assets - InventoryQuick ratio = ----------------------------------------- Current Liabilities

    The above two ratios are widely used to assess the liquidity position of a company in meeting its short-term obligations. STEPS IN CREDIT ANALYSIS Investigating the customer by Ratio AnalysisRECEIVABLES MANAGEMENT

  • *

    Average Balance of sundry Creditors c) Average payment period = ----------------------------------------------------- Average Daily Credit Purchases

    Average Balance of sundry Debtors d) Average collection period = ----------------------------------------------------- Average Daily Credit Sales

    Debte) Capital Structure ratio = ------------ Equity

    Net profit after tax and preference share dividendf) Return On Equity = ----------------------------------------------------------------- Owner Equity STEPS IN CREDIT ANALYSIS Investigating the customer by Ratio AnalysisRECEIVABLES MANAGEMENT

  • *What the Ratios indicate..???

    Payment period

    Collection period

    Return on owners equity.

    It throws light on the financial strength of the company and whether the trend over the years is favourable or not.

    STEPS IN CREDIT ANALYSIS Investigating the customerRECEIVABLES MANAGEMENT

  • *

    Financial statements: long term, short term solvency etc can be judged

    Bank references: information about the customer from another bank

    Trade references: information about customer obtained from firms based on their experiences

    Credit bureaus: to check the financial viability of the business (Credit rating agencies)

    Third party guarantees

    Field visit: to get information of the existence and general condition of the customers businessSTEPS IN CREDIT ANALYSISRECEIVABLES MANAGEMENT

  • *

    STEPS IN CREDIT ANALYSIS Credit Evaluation Report on X co. LtdRECEIVABLES MANAGEMENT

    Item HeadFor X co. LtdStandard RemarkCurrent Ratio

    Quick Ratio

    Average Payment Period

    Average Collection Period

    Debt - Equity Ratio

    Return On Equity1.70

    1.15

    45 Days

    40 Days

    1.5 : 1

    15 %1.75

    1.00

    40 Days

    30 Days

    2 : 1

    18 %

    Liquidity position is good

    Can be persuaded to pay within 40 days.This may have caused delay in payments.Lower because of capital structure.

  • *

    STEPS IN CREDIT ANALYSIS Risk Classification SchemeRECEIVABLES MANAGEMENT

    Risk ClassDescription

    1.Customer with no risk of default 2.Customer with negligible risk of default ( default rate less then 2 % ) 3.Customer with a little risk of default ( default rate between 2 % and 5 % ) 4.Customer with some risk of default ( default rate between 5 % and 10 %) 5.Customer with significant risk of default ( default rate in excess of 10 % )

  • *Helps improve customer satisfaction: enhance service level and increase retention with customized information.

    Takes control of sales processes: manage your sales process more effectively by measuring trends and analyzing performance.

    Enhance your productivity: help reduce administrative costs and enhance office productivity

    Streamline revenue allocation: managed calculations to fit your business needs

    Providing access to vital informationBENEFITSRECEIVABLES MANAGEMENT

  • *The probability of receiving the payment or defaulting the payment by the customer.

    The Rex company is considering offering credit to customer. The probability that the customer would pay is 0.9 and the probability that the customer would default is 0.1. The revenues form the sale would be 80,000 and the cost of sale would be 60,000.

    If the customer pay, the company gets a profit of Rs.20,000 while it losses Rs.60,000 if he fails to pay.

    CREDIT GRANTING DECISION DECISION- TREE APPROACHRECEIVABLES MANAGEMENT

  • *

    Credit Granting Decision : Decision tree Approach

    The weighted net benefit is Rs.20,000 * 0.9 Rs.60,000 * 0.1 = 12,000.Hence it is preferable to grant credit as the weighted net benefit is positive.

    CREDIT GRANTING DECISION DECISION- TREE APPROACHRECEIVABLES MANAGEMENT

  • *Sunshine Industries is considering offering credit to a customer. The probability that the customer would pay is 0.5 % and the probability that the customer would default is 0.5 %.Revenue from the sale = Rs 2500Cost of sale = Rs 1700The expected profit from offering credit 0.5 ( 2500 1700 ) 0.5 (1700) = - 500As this is negative the company cannot offer credit. CREDIT GRANTING DECISION DECISION- TREE APPROACHRECEIVABLES MANAGEMENT

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    Centralised / Decentralised collection system

    Post dated cheques

    Pay Orders / Bank drafts

    Bills of Exchange

    Lock box System

    Drop box System

    Collection staff/ agents

    Debt collector

    Del Credere agent

    Concentration bankingCOLLECTION METHODSRECEIVABLES MANAGEMENT

  • *Centralised / Decentralised collection system

    Post dated cheques

    Pay Orders / Bank drafts

    Bills of Exchange

    Lock box System

    Drop box System

    Collection staff/ agents

    Debt collector

    Del Credere agent

    Concentration bankingCOLLECTION METHODSRECEIVABLES MANAGEMENTUnder a lock box system, customers are advised to mail their payments to special post office boxes called lockboxes, which are attended to by local collection banks, instead of sending them to corporate headquarters. Thus the lock box system: (i) cuts down the mailing time, because Cheque are received at a nearby post office instead of at corporate headquarters, (ii) reduces the processing time because the company does not have to open the envelopes and deposit the Cheque for collection, and (iii) shortens the availability delay because the Cheque are typically drawn on local banks

  • *Centralised / Decentralised collection system

    Post dated cheques

    Pay Orders / Bank drafts

    Bills of Exchange

    Lock box System

    Drop box System

    Collection staff/ agents

    Debt collector

    Del Credere agent

    Concentration bankingCOLLECTION METHODSRECEIVABLES MANAGEMENTan agency, factor, or broker acting as an intermediary between sellers and buyers and guaranteeing payment

  • *Centralised / Decentralised collection system

    Post dated cheques

    Pay Orders / Bank drafts

    Bills of Exchange

    Lock box System

    Drop box System

    Collection staff/ agents

    Debt collector

    Del Credere agent

    Concentration bankingCOLLECTION METHODSRECEIVABLES MANAGEMENTA firm may open collection centres (banks) in different parts of the country to save the postal delays. This is known as concentration banking.

    The firm may instruct the customers to mail their payments to a regional collection centre / bank rather than to the Central Office

    The Cheque received by the regional collection centre are deposited for collection into a local bank account

    The concentration banking results in saving of time of collection

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    1) Day Sales Outstanding

    2) Ageing Schedule

    3) Collection MatrixMONITORING RECEIVABLES(Measures for Monitoring Receivables)RECEIVABLES MANAGEMENT

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    The average number of days sales outstanding at any time, say end of the month or end of the quarter, is obtained by following the formula.

    Accounts receivable at time chosenDays sales outstanding = -------------------------------------------- Average daily salesCONTROL OF RECEIVABLES MANAGEMENT(Day Sales Outstanding)RECEIVABLES MANAGEMENT

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    SALES AND RECEIVABLES DATARECEIVABLES MANAGEMENT

    Month Sales ReceivablesMonth Sales ReceivablesJanuary

    February

    March

    April

    May

    June200

    225

    230

    150

    150

    180460

    360

    315

    310

    300

    320July

    August

    September

    October

    November

    December200

    200

    220

    230

    245

    250340

    360

    360

    390

    500

    520

  • *AVERAGE COLLECTION PERIODRECEIVABLES MANAGEMENT

    Quarter Average Collection PeriodFirst

    Second

    Third

    Fourth 315 ----------------------------------------------------------------------------- = 43 days ( 200 + 225 + 230 ) / 90 days

    320 ------------------------------------------------------------------------------ = 61 days (150 + 150 + 180) / 91 days 360 ------------------------------------------------------------------------------ = 53 days (200 + 200 + 220) / 92 days

    520 ------------------------------------------------------------------------------ = 66 days (230 + 245 + 250) / 92 days

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    Classifies the outstanding accounts receivables at a given point of time into different age brackets. Ex.Age Group (days)% of receivables0-30 30 31-60 40 61-90 25 >=90 5

    AGEING SCHEDULERECEIVABLES MANAGEMENT

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    In order to study correctly the changes in the payment behavior of customers, it is helpful to look at the pattern of collection associated with credit sales. From the collection pattern one can judge whether the collection in improving, stable or deteriorating. COLLECTION MATRIXRECEIVABLES MANAGEMENT

  • *COLLECTION MATRIXRECEIVABLES MANAGEMENT

    % of receivables collected during the monthJanuary salesFebruary salesMarch sales April salesMay sales June salesMonth of sales

    First following Month

    Second following month

    Third following month

    Fourth following month10

    42

    36

    1214

    35

    40

    1115

    40

    21

    2412

    38

    26

    19

    5

    9

    35

    26

    25

    513

    31

    26

    25

    5

  • *ABC Analysis of Receivables

    A Represents a small proportion of accounts of debtors representing a large valueB Represents moderate valueC Represents a large number of accounts of debtors but representing a small amount

    CONTROL OF RECEIVABLES MANAGEMENTRECEIVABLES MANAGEMENT

    Category% of accounts to Total Accounts% of Balance Outstanding to Total Debtors BalanceA1575B3520C505

  • *PROFORMARECEIVABLES MANAGEMENTType A- If Fixed Costs is given

    Credit Policy Present PolicyOption 1Option 2Option 3Credit Period (days/ weeks/months) xxxxxxxxParticularsRs.Rs.Rs.Rs.SalesxxxxxxxxxxxxxxxxLess: Variable CostxxxxxxxxContributionxxxxxxxxxxxxLess: Fixed CostxxxxxxxxProfit [Benefits (A)]xxxxxxxxxxxxTotal Cost= Variable Cost +Fixed CostAverage Investment in Receivables (Based on Total Costs)xxxxxxxxxxxxCosts of Extending Credit:1) ____ % Opportunity Cost of Capital (Calculated on Avg. Invst. in Receivables)xxxxxxxx2) Bad debts as % of Salesxxxxxxxx3) Credit Collection and Admin costsxxxxxxxxTotal Costs [B]xxxxxxxxxxxxxxxxNet Benefits [A-B]xxxxxxxxxxxxIncremental Net Benefits---xxxxxx

  • *Type B: If Fixed costs is NOT given.PROFORMARECEIVABLES MANAGEMENT

    Credit Policy Present PolicyOption 1Option 2Option 3Credit Period (days/ weeks/months) xxxxxxxxParticularsRs.Rs.Rs.Rs.SalesxxxxxxxxxxxxxxxxLess: Variable CostxxxxxxxxContribution [Benefits (A)]xxxxxxxxxxxxAverage Investment in Receivables (Based on Sales)xxxxxxxxxxxxCosts of Extending Credit:1) ____ % Opportunity Cost of Capital (Calculated on Avg. Invst. in Receivables)xxxxxxxx2) Bad debts as % of Salesxxxxxxxx3) Credit Collection and Admin costsxxxxxxxxTotal Costs [B]xxxxxxxxxxxxxxxxNet Benefits [A-B]xxxxxxxxxxxxIncremental Net Benefits---xxxxxx

  • *Though various techniques have been discussed here for the management of accounts receivable, in practice very few Indian companies have a stated and systematic credit policy. Companies have to :-Strengthen their management of receivables. State explicit and articulate credit policies. An efficient collection program. Better co ordination between production , sales , and finance departments .RECEIVABLES MANAGEMENT

  • Thank you

    *RECEIVABLES MANAGEMENT

    *First explain what is the liberal and stiff credit and then differntiate*We can explain example in detail**