13 SSGB Amity BSI Control Plans

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    Copyright 2012 BSI. All rights

    reserved.

    Control Plans

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    Control Plans Learning Objectives

    At the end of this section delegates will:

    Understand the role of Control Plans in ensuring that improvements to processes are

    sustained.

    Copyright 2012BSI. All rightsreserved.

    2

    ecogn se a e con ro s ou e ocuse on e r ca x s

    Understand that Control Plans utilise a number of tools including FMEA, SOPS, Mistake

    Proofing and Control Charts.

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    Control Plans - Agenda

    Control Plans within DMAIC

    Overview of Control Plans

    Review Key Control Tools

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    Summary

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    Define ImproveMeasure Control Control Critical xs

    Monitor ys

    1 5 10 15 20

    10.2

    10.0

    9.8

    9.6

    Upper Control Limit

    Lower Control Limit

    Analyse Characterise xs

    Optimise xs

    y=f(x1,x2,..)

    y

    x

    . . .. . .

    . .

    . . .

    . . .

    Identify Potential xs

    Analyse xs

    Run 1 2 3 4 5 6 7

    Effect

    C1 C2

    C4

    C3

    C6C5

    Select Project

    Define ProjectObjective

    Form the Team

    Map the Process

    Define Measures (ys)

    Evaluate Measurement

    System

    DMAIC Improvement Process

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    Validate ControlPlan

    Close Project

    y

    Phase Review

    Set Tolerances for xs

    Verify Improvement

    15 20 25 30 35

    LSL USL

    Phase Review

    Select Critical xs

    Phase Review

    2 1 1 1 2 2 2 2

    3 1 2 2 1 1 2 24 1 2 2 2 2 1 15 2 1 2 1 2 1 26 2 1 2 2 1 2 17 2 2 1 1 2 2 18 2 2 1 2 1 1 2

    x

    xx

    xx

    xx

    xx

    x

    x

    Identify CustomerRequirements

    Identify Priorities

    Update Project File

    Phase Review

    Stability Determine Process

    Capability

    Set Targets forMeasures

    15 20 25 30 35

    LSL USL

    Phase Review

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    Control Plan

    Control Plans are intended to ensure consistent performance of a process

    Control Plans define:

    What needs to be controlled to ensure consistent performance of a process

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    How frequently control activities take place

    Actions to be taken when an out of control condition is detected

    Control should be focused on the Critical xs

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    Control Plan

    Control Methods include:

    Failure Mode and Effects Analysis, FMEA

    Control Charts

    Check Sheets

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    6

    Mistake Proofing

    SOPs

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    Control Plan

    Key ys

    Critical xs

    SOPS

    FMEA controls

    Mistake Proofing

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    7

    Checksheets

    Process

    Step

    Process

    description

    Characteristic Specification Measurement

    Method

    Accuracy/

    Gauge

    R&R

    Control

    Method

    Frequency Sample

    size

    Reaction

    Plan

    2x Bonding TensileStrength

    > 2.5 N Instron 20% R&R IMR-chart

    1/shift 1 Quarantinebatch

    21 Bonding Adhesive Visc. 18 +/- 2 Pas Viscometer

    V1

    7% R&R IMR-

    chart

    1/shift 1 Replace

    adhesive

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    Control Plan Example

    Y

    x

    Process

    Step

    Process

    description

    Characteristic Specification

    2x Bonding TensileStrength

    > 2.5 N

    21 Bonding Adhesive Visc. 18 +/- 2 Pas

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    Measurement

    Method

    Accuracy/

    Gauge

    R&R

    Control

    Method

    Frequency Sample

    size

    Reaction

    Plan

    Instron 20% R&R IMR-

    chart

    1/shift 1 Quarantine

    batchViscometer

    V1

    7% R&R IMR-

    chart

    1/shift 1 Replace

    adhesive

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    Process FMEA Roadma

    1.DescribeProcess 2.Define

    Functions

    3.Identif Potential

    9.AssessResults

    Failure Modes

    4.Describe Effectsof Failure

    5.DetermineCauses

    6.CurrentControls

    7.CalculateRisk

    .

    Action

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    FMEA Form

    FAILURE MODE & EFFECTS ANALYSIS PROCESS FMEA

    Product: PROCESS FMEA No. Page : of

    Application: Issue No. Originators:

    Customer: Date:

    ITEM PROCESS POTENTIAL POTENTIAL POTENTIAL CURRENT RECOMMENDED RESP. ACTION RESULTSFUNCTION FAILURE MODE EFFECTS OF

    FAILURESEV CLA CAUSE(S) OF FAILURE OCC CONTROLS DET RPN ACTIONS FOR

    ACTIONACTIONSTAKEN

    SEV OCC DET RPN

    3 Apply

    Adhesive

    Apply too

    little

    Insufficient

    bond

    strength

    8 Adhesive viscosity 2 Shift Check 3 48 None

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    FMEA Form

    ITEM PROCESS POTENTIAL POTENTIAL POTENTIAL

    FUNCTION FAILURE MODE EFFECTS OFFAILURE

    SEV CLA CAUSE(S) OF FAILURE OCC

    3 Apply

    Adhesive

    Apply too

    little

    Insufficient

    bond

    strength

    8 Adhesive viscosity 2

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    11

    CURRENT RECOMMENDED RESP. ACTION RESULTSOCC CONTROLS DET RPN ACTIONS FOR

    ACTIONACTIONSTAKEN

    SEV OCC DET RPN

    2 Shift Check 3 48 None

    Control Plan

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    Control Charts

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    reserved.

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    Control Charts

    Variable

    Data

    NoSubgroups

    Subgroupsn = 2-9

    Subgroupsn > 9

    Individuals & X Bar & R X Bar & s

    Attribute

    Data

    Defect Data(Poisson)

    Defective Data(Binomial)

    Varying Constant Varying Constant

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    Moving RangeChart Chart Chart SubgroupSize SubgroupSize SubgroupSize SubgroupSize

    u Chart c Chart p Chart np Chart

    CUSUM Chart

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    What do Control Charts tell us?

    0 5 10 15 20 251.26

    1.27

    1.28

    1.29

    1.3

    Individu

    alvalue

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    Is the process stable?

    Should we be taking action?

    Are there any special causes?

    What is the average process output?

    What is the variability?

    Subgroup

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    Mistake Proofing

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    reserved.

    Po a Yo e

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    Process for Poka Yoke

    IdentifyPotentialMistake

    Potential mistake identified e.g. by Process FMEA, or RootCause of problem that has occurred

    Generate PokaYoke ideas

    Team (including operators) generate possible Poka Yokeconcepts

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    Select bestmethod

    Select method for implementation based on effectiveness,simplicity, and cost

    Implement

    Challenge Test

    Challenge Mistake Proofing system by introducing error andseeing if defect is prevented / detected as expected

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    Poka Yoke Methods

    1. Identify items by their characteristics

    2. Detect/Prevent deviation from process or omitted process

    3. Detect/Prevent deviations from Fixed Values

    4. Prevent defect throu h desi n Desi n for Manufacture Desi n for Six Si ma

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    5. General Industrial Housekeeping

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    Common Poka Yoke Devices

    Guide Pins/Jig Modification

    Error Detection Alarms

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    Detectors

    Checklist

    Counters9 9 9 8

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    Standard Operating Procedures SOPs

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    Standard Operating Procedures

    SOPs, Standard Operations, are:

    Detailed methods of working at operator

    level in a process

    The best, current way of carrying out an

    operation in

    a redictable time and with minimum

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    20

    risk of error or defects

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    Standard Operating Procedures

    SOPs, Standard Operations, are:

    Part of the process documentation

    Part of the training and qualification

    requirements for operators to work on

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    the process

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    Define ImproveMeasure Control Control Critical xs

    Monitor ys

    1 5 10 15 20

    10.2

    10.0

    9.8

    9.6

    Upper Control Limit

    Lower Control Limit

    Analyse Characterise xs

    Optimise xs

    y=f(x1,x2,..)

    y

    x

    . . .

    . . .

    . .. . .. . .

    Identify Potential xs

    Analyse xs

    Run 1 2 3 4 5 6 7

    Effect

    C1 C2

    C4

    C3

    C6C5

    Select Project

    Define ProjectObjective

    Form the Team

    Map the Process

    Define Measures (ys)

    Evaluate Measurement

    System

    DMAIC Improvement Process

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    Validate ControlPlan

    Close Project

    y

    Phase Review

    Set Tolerances for xs

    Verify Improvement

    15 20 25 30 35

    LSL USL

    Phase Review

    Select Critical xs

    Phase Review

    2 1 1 1 2 2 2 23 1 2 2 1 1 2 2

    4 1 2 2 2 2 1 15 2 1 2 1 2 1 26 2 1 2 2 1 2 17 2 2 1 1 2 2 18 2 2 1 2 1 1 2

    x

    x

    xx

    x

    xx

    x

    xx

    x

    Identify Customer

    Requirements

    Identify Priorities

    Update Project File

    Phase Review

    Stability

    Determine ProcessCapability

    Set Targets forMeasures

    15 20 25 30 35

    LSL USL

    Phase Review

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    Control Plans Summary

    When we have improved our process, and verified that the improvements generate

    significant benefits, we need to ensure that the gains are sustained Control Plans, together with other appropriate tools are used to achieve this

    Other useful tools for control include SOPs, FMEA, Checksheets, Mistake Proofing andControl Charts.

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    Spend 2 minutes identifying how you will apply the learning from this module to your projectand record your thoughts here:

    _________________________________________________________________________________

    _________________________________________________________________________________

    _________________________________________________________________________________

    __________________________________________________________________________________________________________________________________________________________________

    _________________________________________________________________________________

    _________________________________________________________________________________

    _________________________________________________________________________________

    Module Take-Away

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    24

    _________________________________________________________________________________

    __________________________________________________________________________________________________________________________________________________________________

    _________________________________________________________________________________

    _________________________________________________________________________________

    _________________________________________________________________________________

    _________________________________________________________________________________

    _________________________________________________________________________________

    _________________________________________________________________________________

    _________________________________________________________________________________

    Status: Completed? ________________________________

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    Control Plan Form

    Process

    Step

    Process

    description

    Characteristic Specification Measurement

    Method

    Accuracy/

    Gauge

    R&R

    Control

    Method

    Frequency Sample

    size

    Reaction

    Plan

    Copyright 2012 BSI. All rights

    reserved.25