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Professional Etiquette

Sujit

Shinde

by

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Importance ofProfessional Etiquette

Professional etiquette canhave long-lasting and farfetched impact onprofessional life; be it yourpersonal career growth or a

rising business for yourcompany.

Your professional etiquettecan thus put you in the

good!bad boo" of yourimmediate boss or potentialThe SujiT

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Basic Professional

Etiquette TipsConversationEtiquette

HandshakeEtiquette

ressin!Etiquette

"reetin!Etiquette

ElectronicCommunication Etiquette

inin! Etiquette

"eneral Etiquette

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Conversation Etiquette

#l$ays listen to others attentively% # !ood listeneris al$ays dear to every client% Speak only $hen theother person has &nished talkin! instead of

interruptin! in bet$een%

'eep a lo$ but clear and calm voice $hileconversin!% (our tone should al$ays be polite%

)hile conversin! al$ays look into the eyes of theother person and avoid sho$in! your back orlookin! else$here%

'eep your conversations short and to the pointinstead of !ettin! into irrelevant topics and

discussions% *emember this is a business talk andnot a famil re+union%

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Handshake Etiquette

)hen shakin! hands al$ays o,er a &rmhandshake $ith your &n!ers titled do$n and your thumb up%

Ho$ever- ensure your handshake is not so &rm that itcrushes or hurts the other person.s hand% This indicates that youare dominant%

/imit the time of handshakes to 0 to 1 secondsand take your hand back !racefully%

#void pattin! on the back of the hand% )hile shakin hands reet the erson b lookin

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ressin! Etiquette

#l$ays $ear neat and nicely pressed formalclothes% Choose corporate shades $hile you are pickin! up clothes

for your o3ce $ear%

)omen should avoid $earin! e4posin! dressesand opt for little but natural make+ups% 5en need to keeptheir hair 6includin! facial hair7 neatly trimmed and set%

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#l$ays polish your shoes%

'eep your nails clean%

)ear clothes $hich you are comfortable in and cancarry $ell% This is very important $hile you are in a businessmeetin! or client presentation%

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Communication Etiquette

)hile communicatin! $ith your collea!ues-seniors or clients throu!h emails- al$ays address the person $ith.ear. .Hi. or

.Hello. follo$ed by a title 65r%25rs%25iss etc%7 andhis2her name and end your mail $ith .(ours Sincerely. or.(ours Truly.- $hatever suits best $ith your name and

desi!nation% #lso- al$ays mention a .Subject. to all your o3cialmails%

'eep o3cial mails preferably short and precise%

Ho$ever- if the subject demands elaborate details andThe SujiT

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)hile speakin! over telephones- al$ays !reet theother person $hile startin! and endin! the call% #l$ays speak

politely%

Include your contact details and the date $hilesendin! fa4es%

)hile participatin! in conference calls introduceall the participants to each other at the be!innin!%

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inin! Etiquette#l$ays be courteous $hile o3cial dinners% 8,er theseat to your !uest &rst% If you are the !uest- be punctualand thank the

host for the dinner%

#void openin! your mouth and che$in! food%Initiate conversations $hile $aitin! for the food%

#void pointin! the knife or fork to$ards the otherperson $hile eatin! and speakin!%

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#llo$ your !uest to select the menu and $ine%

If somethin! un$anted has !one to your mouth-place the

napkin in front of your mouth tactfully and brin! itout instead if puttin! your hand inside the mouth to !et rid ofit%

#void talkin! $hen there is food in your mouth%

/earn the basic table manners before you !o out todine $ith a potential client or an important business meet%

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Try to i!nore and overlook funny or embarrassin!sounds $hen in a meetin! or o3cial conversation%

If you have for!otten somebody.s name ask him2her

politely sayin! that you are sorry that you cannotremember the name%

#l$ays keep a comfortable distance $hileconversin! $ith others% #void standin! or sittin! tooclose to the other person% #n arm.s len!th $ould be

ideal to maintain the comfort :one%

It $ould be nice if you hold the door for the person$ho is comin! immediately behind you%

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Thank (ou

The SujiT