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QChat™ 3 key elements for a successful PTT service CDG San Diego 2004 Jun, 2004 Copyright © QUALCOMM, Incorporated, 2004.

12-QChat for CDG Jun v2.ppt [Read-Only]...press of PTT and the feedback tone granting the user permission to speak (subsequent talk-spurts in a call) < 1.0 s < 4.0 s Initial Media

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  • QChat™3 key elements for a successful PTT

    service

    CDG San Diego 2004Jun, 2004

    Copyright © QUALCOMM, Incorporated, 2004.

  • © QUALCOMM Incorporated, 2004 2

    Urgent Information by Voice Push to Chat fills a critical void in the average person’s ability to communicate urgently:

    MinutesMinutesHoursHours SecondsSeconds

    2 hours/Day 25 Seconds/Call2-7 Minutes/Call

    GovernmentIndustryEnterpriseConsumer

    GovernmentIndustryEnterpriseConsumer

    GovernmentIndustryEnterpriseConsumer

  • © QUALCOMM Incorporated, 2004 3

    Mobile Voice vs Dispatch (PTC) Service

    Call SetupCall Circuit“Expensive”

    Part of Call

    Inactivity(or User Action)

    User ActionCall Terminated by

    ~ 25 s~ 2 minMean Call Length

    Half DuplexFull DuplexCall Communication

    Model

    Call OriginatorCall TargetWho talks first?

    < 3.5 s(ideally, < 1 s)

    > 5 s,(usually longer)

    Call Setup Time

    Dispatch ServiceMobile Voice

  • © QUALCOMM Incorporated, 2004 4

    PTC Technology: Key 3 Elements

  • © QUALCOMM Incorporated, 2004 5

    3 Key Elements for broad PTC Success

    1.The service must provide highly interactive low-latency communication.

    2.The service must provide predictable and reliable feedback to users.

    3.The service must scale efficiently.

  • © QUALCOMM Incorporated, 2004 6

    PTC Technology – Timing Performance

    originator targetPTT

    Beep!

    network

    “I’m ready”

    “I’m ready”

    PTTLatency

    MediaLatency

    1. Low Latency

    (Optional)

  • © QUALCOMM Incorporated, 2004 7

    Latency has 4 key components

    < 800 ms< 650 msIn Call Media Latency – time required for talker’s speech to travel from talker’s handset to listener’s handset (subsequent talk-spurts in a call)

    < 800 ms< 500 ms

    In Call PTT Latency – time between the user’s press of PTT and the feedback tone granting the user permission to speak (subsequent talk-spurts in a call)

    < 4.0 s< 1.0 s

    Initial Media Latency – time required for the originator’s speech to travel from the originating handset to the target handset (first talk-spurt in a call)

    < 3.5 s< 1.5 s

    Initial PTT Latency – time between the originating user’s first press of PTT to start a call and the feedback tone indicating the originating user may speak

    AcceptableIdeal Range

    Timing Performance Metric

    1. Low Latency

  • © QUALCOMM Incorporated, 2004 8

    PTC End User Latency MOS

    Start to Speak Time

    0

    1

    2

    3

    4

    5

    6

    0.2 0.6 1.1 1.7 3.1 4

    Time (sec)

    MO

    S Ordinary

    PMR

    1.5 s 3.5 sec

    Turnaround Time

    0

    1

    2

    3

    4

    5

    6

    1 2.1 2.9 4.3 5

    Time (sec)

    MO

    S4.0 Sec

    Ref: Public OMA User Study PoC 2003

    Initial PTT Latency Time After PTT for Media Return

    1. Low Latency

    NewUserLimit

    VeteranUserLimit

    UserLimit

  • © QUALCOMM Incorporated, 2004 9

    QChat Technology – The Fastest PTC on CDMAQChat meets or exceeds all key timing performance metrics for a PTC service,

    while remaining scalable, efficient, and providing reliable feedback.

    < 550 ms

    < 500 ms

    < 1.0 s

    < 1.0 s

    QChatEV-DO+ (GTP)

    < 700 ms

    < 500 ms

    < 2.0 s

    < 1.6 s

    QChat1X-A(GTP)

    < 800 ms

    < 600 ms

    < 4.0 s

    < 3.2 s

    BREWChat1X-0

    (OTP)

    < 800 ms< 700 msIn Call Media Latency

    < 800 ms< 500 msIn Call PTT Latency

    < 4.0 s< 1.0 sInitial Media Latency(dormant to dormant)

    < 3.5 s< 1.5 sInitial PTT Latency(dormant to dormant)

    AcceptableIdeal

    RangeTiming Performance Metric

    1. Low LatencyDisclaimer: These numbers represent calculated averages on optimized networks

  • © QUALCOMM Incorporated, 2004 10

    PTC Technology – 2. Predictable and Reliable Feedback

    The user’s impression of the predictability and reliability a PTC service is determined primarily by the meaning associated with the floor-grant tone:

    • Guaranteed Talk Permit (GTP) – A floor-grant which implies that the target of the call is confirmed to be available, usually achieved by contacting the target before granting the floor. The talk-spurt is certain to be delivered the target.

    • Optimistic Talk Permit (OTP) – A floor-grant which suggests that the target of the call is likely to be available. The talk-spurt may not ultimately be delivered to the target.

    • False Positive – A condition allowed by OTP, in which the originator of a call is allowed to speak but the target ultimately proves not to be available. The talk-spurt is lost. The originator may or may not be notified of the error.

  • © QUALCOMM Incorporated, 2004 11

    PTC Technology – Guaranteed Talk Permit

    originator target

    PTT

    network

    “I’m ready”“I’m ready”

    Beep!

    call request

    call announcement

    floor-grant (G

    TP)

    target ack

    2. Predictable and Reliable Feedback

  • © QUALCOMM Incorporated, 2004 12

    PTC Technology – Optimistic Talk Permit

    originator target

    PTT

    network

    “I’m ready”

    “I’m ready”

    Beep!

    call request

    call announcementfloor-grant (O

    TP)

    target ack

    2. Predictable and Reliable Feedback

  • © QUALCOMM Incorporated, 2004 13

    PTC Technology – Optimistic Talk Permit (False Positive)

    originator target

    PTT

    network

    “I’m ready”

    Beep!

    call request

    call announcementfloor-g

    rant (OTP)

    floor-revoke

    X

    Error!

    2. Predictable and Reliable Feedback

  • © QUALCOMM Incorporated, 2004 14

    PTC Technology – 3. Efficiency and Scalability

    • In order to provide the best ARPU results, the service must be capable of being deployed ubiquitously, to all subscribers of the wireless operator.

    – Network Utility = (Users)² Ref: Metcalf’s Law• Radio – 10 years to critical mass• PCs – 7 years to critical mass• WWW – 3 years to critical mass

    – Application Layer PTC will distribute easily– Low cost design matters now– Technology partners are a must

    • The service should interoperate with other PTC services.– PTC service revolves around communities.– SIP–based protocols, such as PoC are important

  • © QUALCOMM Incorporated, 2004 15

    Delivering QChat Calls on CDMA is very Low Cost

    Technology Network Cost per M byte** Network Cost per QChat Call***GPRS $.415 $.02WCDMA $.069 $.0042CDMA2000 1X 0, A $.059 $.004CDMA2000 1xEV-DO $.02 $.0012

    **15% traffic volumes at busy hour***99% PTC call traffic carried on the carrier WAN***Assumes 30,000 bytes/ mobile/call X 2 mobiles/call

    Model Assumes capacity vs. coverage conditionsGPRS max 20kpbs, rate achieved per time slot

    3. Efficiency and Scalability

  • © QUALCOMM Incorporated, 2004 16

    Address Book Traffic Channel Activation

    Traffic channelsshould never activateby navigating theaddress book. Doing this will make the data callset-up time seem twice as fast, but could double the average call’s cost!

    QChat and BREWChatdo not do this.

    3. Efficiency and Scalability

  • © QUALCOMM Incorporated, 2004 17

    Standards and Performance are Key

    • Qualcomm and Nextel are participating in OMA for Server-Server Interoperability

    • Interoperability between QChat and PoC is essentially the same issue as interoperability between PoC clients

    • QChat/BREWChat Technologies are based on several open standards:

    CDMA2000UMTS

    WCDMAIP

    SIPRTP

    ACAPRADIUSRLP3

    PPP

    IP

    UDP UDP UDP

    SIP QSP RTP

    vocoder

    IP

    UDP UDP UDP

    SIP QSP

    ClientApplication Servers

    ethernet(for example)

    CDMA2000, UMTS, W

    RLP3

    PPP

    CDMAInfrastructure

    (Replicate )

    CDMA2000, UMTS, WCDMA

  • © QUALCOMM Incorporated, 2004 18

    QChat & BREW 2.1+

    BREW Enables:• Market Seeding• OTA Client Upgrades• Extension to Apps• Client-Client Interop

    QChat Enables:• Quick Call Set-ups• Media Transparency• SIP Connectivity• Push-to-Anything

  • © QUALCOMM Incorporated, 2004 19

    BREWChat/QChat Capable Handsets

    Committed Handsets

    Curitel

    CX-839

    Trial Handset

    Kyocera

    S3 PTT (3250)

    Kyocera

    Slider

    Soft Key

    Kyocera

    KZ-850

    RUIM

    Kyocera

    Kx444

    (K7 PTT)

    Kyocera

    K10 PTT

    “Viper”

    QChat Handset

  • © QUALCOMM Incorporated, 2004 20

    QChat Strategic Relationships Help the Carrier to Connect