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12-1
12-2
Managing Innovation and Fostering Corporate
Entrepreneurship
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Chapter twelve
Part 3: strategic implementation
12-3
Learning Objectives
After reading this chapter, you should have a good understanding of:
The importance of implementing strategies and practices that foster innovation.
The challenges and pitfalls of managing corporate innovation processes.
The role of product champions and exit champions in internal corporate venturing.
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
12-4
Learning Objectives
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
After reading this chapter, you should have a good understanding of:
How independent venture teams and business incubators are used to develop corporate ventures.How corporations create an internal environment and culture that promotes entrepreneurial development.
12-5
Learning Objectives
After reading this chapter, you should have a good understanding of:
How an entrepreneurial orientation can enhance a firm’s efforts to develop promising corporate venture initiatives.
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
12-6
Managing Innovation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Innovation: using new knowledge to transform organizational processes or create commercially viable products and services
Latest technologyResults of experimentsCreative insightsCompetitive information
12-7
Types of Innovation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Degree of innovativenessRadical innovation
Fundamental changes and breakthroughsEvoke major departures from existing practicesCan be highly disruptiveCan transform or revolutionize a whole industry
Incremental innovationEnhance existing practicesSmall improvements in products and processesEvolutionary applications within existing paradigms
12-8 Continuum of Radical and Incremental Innovations
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Radical Innovation
Incremental Innovation
Laparoscopic “keyhole” surgery
Speech recognition software
Polyester Enterprise resource planning (ERP)
Frozen yogurt
Fiber-optic cable
Internet browser
Online auction exchanges
Bubble wrap
Exhibit 12.1 Continuum of Radical and Incremental Innovations
12-9
Types of Innovation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Product and process innovationsProduct innovation
Efforts to create product designsApplications of technology to develop new products for end usersMore radical and common during early stages of an industry’s life cycleAssociated with differentiation strategies
12-10
Types of Innovation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Product and process innovationsProcess innovations
Improving efficiency of an organizational process
Manufacturing systems and operations
Can improve materials utilizationShorten cycle timeIncrease qualityMore likely to occur in later stages of an industry’s life cycleAssociated with cost leader strategies
12-11
Challenges of Innovation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Deciding the merits of innovative ideas
Seeds – likely to bear fruitWeeds – should be cast aside
Dilemma Some innovation projects require considerable level of investment before merit can be determined
Seeds versus Seeds versus weedsweeds
12-12
Challenges of Innovation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Deciding who will lead an innovation project
Senior managersHave experience and credibilityTend to be more risk averse
Midlevel employeesMay be the innovators themselvesMay have more enthusiasm
Experience versus Experience versus initiativeinitiative
12-13
Challenges of Innovation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Innovation projects need competent staffs to succeed
People drawn from inside the firmMay have greater social capitalKnow the organization’s culture and routines May not be able to think outside the box
People drawn from outside the firmAre costly to recruit, hire, trainMay have difficulty building relationships
Internal versus Internal versus external staffingexternal staffing
12-14
Challenges of Innovation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Innovation projects often require building new sets of skills
Firms can seek helpOther departmentsPartner with other companies that bring resources and experience
PartnershipsCreate dependencies and inhibit internal skills developmentSharing benefits of innovation may create conflict
Building Building capabilities versus capabilities versus
collaboratingcollaborating
12-15
Challenges of Innovation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Incremental versus Incremental versus preemptive launchpreemptive launch
Companies must manage the timing and scale of new innovation projects
Incremental launchLess riskyRequires few resourcesServes as a market testCan undermine the project’s credibility if too tentative
Large-scale launchRequires more resourcesCan effectively preempt a competitive response
12-16
Defining the Scope of Innovation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Firms must define the “strategic envelope” (scope of the innovation efforts)In defining the strategic envelope, a firm should answer several questions
How much will the innovation cost?How likely is it to actually become commercially viable?How much value will it add; that is, what will it be worth if it works?What will be learned if it does not pan out?
12-17
Managing the Pace of Innovation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Firms need to regulate the pace of innovation
Incremental innovationMay be six months to two yearsMay use a milestone approach driven by goals and deadlines
Radical innovationTypically long term – 10 years or moreOften involves open-ended experimentation and time-consuming mistakesStrict timelines unrealistic
12-18
Collaborating with Innovation Partners
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Innovation often requires collaborating with others who possess complementary knowledge and skillsPartners can come from several sources
Other personnel within the departmentPersonnel within the firm but from another departmentPartners outside the firmNon-business sources, including research universities and the federal government
12-19
Corporate Entrepreneurship
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Determining how
entrepreneurial projects will be
pursued
Corporate culture Leadership Structural features that guide and
constrain action Organizational systems that foster
learning and manage rewards
Use of teams in strategic decision makingWhether the company is product or service orientedWhether the firm’s innovation efforts are aimed at product or process improvementsThe extent to which it is high-tech or low-tech
12-20
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Autonomous corporate venturing (work) groupFrees entrepreneurial team members from constraints imposed by existing norms and routinesFacilitates open-minded creativityBut, does isolate the group from the corporate mainstreamNew venture groups (NVGs)Business incubators
Focused Approaches to Corporate Entrepreneurship
Autonomous corporate venturing
work group
12-21
New Venture Groups (NVGs)
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Goal is to identify, evaluate, and cultivate venture opportunitiesTypically function as semi-autonomous units with little formal structureInvolvement includes
Innovation and experimentationCoordinating with other corporate divisionsIdentifying potential venture partnersGathering resourcesLaunching the venture
Focused approachFocused approachNew VentureNew Venture
GroupGroup
12-22
Business Incubators
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Business incubators are designed to “hatch” new businessesIncubators provide some or all of the following functions
FundingPhysical spaceBusiness servicesMonitoringNetworking
Focused approachFocused approachBusiness Business
IncubatorsIncubators
12-23Dispersed Approaches to Corporate Entrepreneurship
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Dedication to principles and practices of entrepreneurship is spread throughout the firm
Ability to change is a core capabilityStakeholders can bring new ideas or venture opportunities to anyone in the organization
Two related aspects of dispersed entrepreneurship
Entrepreneurial cultureProduct champions
12-24
Entrepreneurial Culture
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Culture of entrepreneurshipSearch for venture opportunities permeates every part of the organizationEffect is strongest when it animates all parts of the organizationStrategic leaders and the culture generate a strong impetus
To innovateTake risksSeek out new venture opportunities
Dispersed approach Dispersed approach Entrepreneurial Entrepreneurial
CultureCulture
12-25
Product Champions
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Product (or project) championsBring entrepreneurial ideas forwardIdentify what kind of market exists for the product or serviceFind resources to support the venturePromote the venture concept to upper management
New project must pass two critical stagesProject definitionProject impetus
Dispersed approach Dispersed approach ProductProduct
ChampionsChampions
12-26 Measuring the Success of Corporate Entrepreneurship Activities
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Techniques used to limit the expense of venturing or to cut losses when entrepreneurial initiatives (CE) appear doomed
Comparing strategic and financial CE goals
Are the products or services offered by the venture accepted in the marketplace?
Are the contributions of the venture to the corporation’s internal competencies and experience valuable?
Is the venture able to sustain its basis of competitive advantage?
12-27Measuring the Success of Corporate Entrepreneurship Activities
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Techniques used to limit the expense of venturing or to cut losses when entrepreneurial initiatives (CE) appear doomed
Exit championsWilling to question the viability of a venture projectDemand hard evidence and challenge the belief system that is carrying an idea forwardHold the line on ventures that appear shaky
Real optionsManaging the uncertainty associated with launching new ventures
12-28
Entrepreneurial Orientation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Autonomy Independent action by an individual or team aimed at bringing forth a business concept or vision and carrying it through to completion.
Innovativeness A willingness to introduce novelty through experimentation and creative processes aimed at developing new products and services as well as new processes.
Proactiveness A forward-looking perspective characteristic of a marketplace leader that has the foresight to seize opportunities in anticipation of future demand.
Dimension Definition
Source: J. G. Covin and D. P. Sleving, “A conceptual Model of Entrepreneurship As Firm Behavior,” Entrepreneurship Theory & Practice, Fall 1991, pp. 7-25; G. T. Lumpkin and G. G. Dess, “Clarifying the Entrepreneurial Orientation Construct and Linking It to Performance,” Academy of Management Review 21, no. 1 (1996), pp. 135-72; D. Miller, “The Correlates of Entrepreneurship in Three Types of Firms,” Management Science 29 (1983), pp. 770-91.
Adapted from Exhibit 12.2 Dimensions of Entrepreneurial Orientation
12-29
Entrepreneurial Orientation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Dimension Definition
Source: J. G. Covin and D. P. Sleving, “A conceptual Model of Entrepreneurship As Firm Behavior,” Entrepreneurship Theory & Practice, Fall 1991, pp. 7-25; G. T. Lumpkin and G. G. Dess, “Clarifying the Entrepreneurial Orientation Construct and Linking It to Performance,” Academy of Management Review 21, no. 1 (1996), pp. 135-72; D. Miller, “The Correlates of Entrepreneurship in Three Types of Firms,” Management Science 29 (1983), pp. 770-91.
Competitive An intense effort to outperform industry rivals. It is characterized by a combative posture or an aggressive response aimed at improving position or overcoming a threat in a competitive marketplace.
aggressiveness
Risk taking Making decisions and taking action without certain knowledge of probable outcomes; some undertakings may also involve making substantial resource commitments in the process of venturing forward.
Adapted from Exhibit 12.2 Dimensions of Entrepreneurial Orientation
12-30
Entrepreneurial Orientation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
AutonomyTwo techniques often used to promote autonomy
Using skunkworks to foster entrepreneurial thinkingDesigning organization structures that support independent action
InnovativenessTwo methods used to enhance competitive position through innovativeness
Fostering creativity and experimentationInvesting in new technology, R&D, and continuous improvement
12-31
Entrepreneurial Orientation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
ProactivenessTwo methods to promote acting proactively
Introducing new products or technological capabilities ahead of the competitionContinuously seeking out new product or service offerings
Competitive aggressivenessTwo ways competitively aggressive firms enhance their entrepreneurial position
Entering markets with drastically lower pricesCopying the business practices or techniques of successful competitors
12-32
Entrepreneurial Orientation
McGraw-Hill/IrwinStrategic Management, 3/e Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
Risk takingThree types of risks faced by organizations and their executives
Business risk takingFinancial risk takingPersonal risk taking
Two methods to strengthen competitive position through risk taking
Researching and assessing risk factors to minimize uncertaintyUsing techniques that have worked in other domains