11 VPAT Review Checklist - California State University ... · Accessible Technology Initiative (ATI) 401 Golden Shore, 3rd Floor Long Beach, CA 90802-4210 CSU Campuses Bakersfield

Accessible Technology Initiative (ATI) 401 Golden Shore, 3rd Floor Long Beach, CA 90802-4210 www.calstate.edu/accessibility/

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508 Training

Understanding Section 508 Understanding Section 508 Standards and AccessibilityStandards and Accessibility

Presented to the Center for Usability in Design and Assessment, California State University Long Beach

ByDoug Wakefield

Proprietary--May not be reproduced without written permission

CUDACUDA--CSULB Training AgendaCSULB Training Agenda

Day 1 Morning Session:Overview of Section 508 legal and regulatory frameworkReview of 1194.21 – Software Applications and Operating Systems

Day 1 Afternoon Session:Review of 1194.22 – Web-based Internet Information and Applications

Day 2 Morning Session:Review of 1194.23 – Telecommunications Products Review of 1194.24 – Video and Multimedia Products Review of 1194.25 – Self Contained, Closed Products Review of 1194.26 – Desktop and Portable Computers

Day 2 Afternoon Session:Role of VPAT™s in Procurement: Buying Accessible IT

Overview of Section 508 Legal and Regulatory Overview of Section 508 Legal and Regulatory FrameworkFramework

• What is Accessibility?• Disabilities Defined• What is Section 508?• What is its purpose?• Who is impacted by mandating Section 508?• Who is covered by the standards?• What do the standards require?• How vendors can qualify in competitive bids• Where to get professional help for Section 508

Accessible TechnologyAccessible Technology

In the ever changing landscape of today’s technology – with improvements in biometrics, broadband access, and WiFi-

enabled PDAs – we all need to work together towards making technology accessible to individuals with disabilities, the

elderly, and the baby boomer/50+ population.

What Does It Mean to Be Accessible?What Does It Mean to Be Accessible?

Technology is accessible if it can be used just as effectively by people with disabilities as it can by

those without.

Access for disabled Access for disabled members of public using members of public using

federal ITfederal IT

Access for disabled Access for disabled federal employeesfederal employees

Section 508 of the Rehabilitation Act requires:

What Is Section 508?What Is Section 508?

President Clinton on 8/7/98 signed the Workforce Investment Act of 1998, which included the Rehabilitation Act

Amendments of 1998

Purpose of Section 508Purpose of Section 508

“The purpose of Section 508 and these standards is to build as much accessibility as is reasonably possible into [information technology] developed, procured, maintained, or used by agencies.”

Who is impacted by mandating Section 508 Who is impacted by mandating Section 508 compliance?compliance?

– End users. Developers. Trainers. EVERYBODY! – Anyone who uses assistive technology, like screen

magnifiers, Braille readers, screen readers, etc.

Section 508 StandardsSection 508 Standards

Subpart A -- General • 1194.1 Purpose. • 1194.2 Application. • 1194.3 General exceptions. • 1194.4 Definitions. • 1194.5 Equivalent facilitation.

Subpart B Subpart B ---- Technical StandardsTechnical Standards

• 1194.21 -- Software applications and operating systems

• 1194.22 -- Web-based information and applications• 1194.23 -- Telecommunications • 1194.24 -- Video and multimedia • 1194.25 -- Self contained, closed • 1194.26 -- Desktop and portable computers

Section 508 StandardsSection 508 Standards

• Subpart C -- Functional Performance Criteria –a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided.

• Subpart D -- Information, Documentation, and Support

Multiple Standards May ApplyMultiple Standards May Apply

• Cross over technology – Fax Machine with a handset• both 1194.25 and 1194.23

• One RFP may include technologies in many categories of 508 standards• Telecommunications – phones, voicemail systems• Software –softphone• Web Application - web-based voicemail portal• Documentation – user and reference Guides

When does Section 508 nWhen does Section 508 notot apply?apply?

• Section 508– Exceptions (1194.2 & 1194.3)

• . . . If standards cause “undue burden”• . . . Intelligence or national security (not including normal business

or administrative functions)• . . . “Incidental” contractor equipment• . . . Act does not require installation of assistive software, or

attachment of assistive device at workstation of federal worker without disabilities

• . . . Act does not require “fundamental alteration in nature of a product or its components”

• . . . Products in spaces frequented only by service personnel

““Undue burdenUndue burden”” is a is a ““significant significant burden or expense,burden or expense,”” considering considering

the resources available to the the resources available to the program or componentprogram or component

““If products are commercially If products are commercially available that meet available that meet some but not some but not allall of the standards, the agency of the standards, the agency must procuremust procure the product thatthe product that

best meets the standards.the standards.””

Would complying Would complying impose impose ““undue burdenundue burden””??

Is a partially accessible Is a partially accessible product available?product available?

Ask two questionsAsk two questions:

What if it is difficult to locate accessible What if it is difficult to locate accessible hardware, software or services?hardware, software or services?

““EquivalentEquivalent”” Means Means ““EqualEqual””

FAQ Is there a preference for a product that strictly meets the technical

provisions of Subpart B over a product that provides the same orgreater accessibility through equivalent facilitation?

No. Purchase of either EIT product would satisfy an agency’s obligations under section 508. Award should be made to the source whose offer is most advantageous to the Government based on the agency’s source selection criteria (which would include cost or price and may include quality).

Day 1 Day 1 –– Afternoon SessionAfternoon Session

Review of 1194.21 – Software Applications and Operating Systems

Teaching Methodology:

Here is the standard; Here is how you meet it

Section 508: 1194.21Section 508: 1194.21

• http://www.access-board.gov/sec508/guide/1194.21.htm

– (a) Executing Function from Keyboard– (b) Accessibility Features– (c) Input Focus– (d) User Interface Element– (e) Bitmap Images– (f) Textual Information– (g) User Selected Attributes– (h) Animation– (i) Color Coding– (j) Color and Contrast Settings– (k) Flashing or Blinking Text– (l) Electronic Forms

1194.21 Paragraph (a)1194.21 Paragraph (a)

(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing

a function can be discerned textually.

1194.21 Compliance with Paragraph (a)1194.21 Compliance with Paragraph (a)

• Ensure that ALL functionality and navigation is preserved when using a keyboard for access.– This does not mean a perfect duplication of all items in

an application. For example, many toolbars have shortcut items that are also available on a menu bar

1194.21 Paragraph (b)1194.21 Paragraph (b)

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

1194.21 Compliance with Paragraph (b)1194.21 Compliance with Paragraph (b)

• Many commercially available software applications and operating systems have features built into the program that are labeled as accessibility features. These features can typically be turned on or off by a user.

– High Contrast– Sticky Keys– Filter Keys

• This requirement prohibits software programs from disabling these features when they have been activated prior to running the application.

1194.21 Paragraph (c)1194.21 Paragraph (c)

(c) A well defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes.

1194.21 Compliance with Paragraph (c)1194.21 Compliance with Paragraph (c)

• The position on a screen where an action will take place is referred to as the "focus". For example, when a menu item in a program is highlighted - meaning that if the user clicks the mouse or presses the enter key - the feature will activate and that item has the focus. Providing a visual indication of the focus allows someone who is viewing the screen to accurately access the programs' features. When a computer is being operated by a person who is also running a screen enlargement program or a speech or Braille output system, the assistive technology must discern the focus point. This provision requiresthat the position of the programs' focus be made available through its code to assistive technology.

1194.21 Paragraph (d)1194.21 Paragraph (d)

(d) Sufficient information about a user interface element, including the identity, operation and state of the element, shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text.

1194.21 Compliance with Paragraph (d)1194.21 Compliance with Paragraph (d)--ExampleExample

• Here, command buttons are separated from the text labels.

1194.21 Compliance with Paragraph (d)1194.21 Compliance with Paragraph (d)--ExampleExample

• These command buttons are labeled with text:

1194.21 Paragraph (e)1194.21 Paragraph (e)

(e) When bitmap images are used to identify controls, status indicators or other programmatic elements, the meaning assigned to those images shall be consistent throughout an

application's performance.

1194.21 Compliance with Paragraph (e)1194.21 Compliance with Paragraph (e)

• Consider this icon that represents the refresh command in Internet Explorer browser:

• It has a text label “refresh” which is displayed as a tool tip.

– A usability issue is created if the icon is changed to represent another action during the course of the program, so use icons in a consistent manner.

1194.21 Paragraph (f)1194.21 Paragraph (f)

(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location and text attributes.

1194.21 Compliance with Paragraph (f)1194.21 Compliance with Paragraph (f)

• When programs are written using unique schemes for writing text on the screen or use graphics, other programs such as software for assistive technology may not be able to interpret the information. It is required that when a unique method is used, the text should also be written to the screen through the operating system.

1194.21 Paragraph (g)1194.21 Paragraph (g)

(g) Applications shall not override user selected contrast and color

selections and other individual display attributes.

1194.21 Compliance with Paragraph (g)1194.21 Compliance with Paragraph (g)

• Persons with disabilities can increase their efficiency with a system by selecting colors, contrast, keyboard repeat rate, and keyboard sensitivity settings provided by an operating system. When an application disables or overrides these system-wide settings, accessibility is reduced. Allowing all users to selectpersonalized settings increases usability and accessibility.

– Programs are allowed to have their own settings, but must include a method to allow the user to use system display settings.

1194.21 Paragraph (h)1194.21 Paragraph (h)

(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.

1194.21 Compliance with Paragraph (h)1194.21 Compliance with Paragraph (h)

• Animation causes accessibility problems if not handled correctly. First, people with cognitive problems have trouble understanding animated content such as scrolling marquees. Input controls should not be animated. However, if animation exists make sure the content is provided in an alternative format.

– Allow users to turn off animation and still retain all content and functionality.

1194.21 Paragraph (i)1194.21 Paragraph (i)

(i) Color-coding shall not be used as the only means of conveying information, indicating an action, prompting a response or

distinguishing a visual element.

1194.21 Compliance with Paragraph (i)1194.21 Compliance with Paragraph (i)

• Select the green button to get Doug to shut up and select the red button to empty your bank account!

• “Fields marked in red are required”

1194.21 Paragraph (j)1194.21 Paragraph (j)

(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

1194.21 Compliance with Paragraph (j)1194.21 Compliance with Paragraph (j)

• Users with different visual problems need the ability to vary the color and contrast choices to meet their needs. If a program allows color and contrast choices a good range must be provided.– This does not require that programs allow color and contrast

choices, nor is the specific range of colors and contrast specified.

1194.21 Paragraph (k)1194.21 Paragraph (k)

(k) Software shall not use flashing or blinking text, objects or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

1194.21 Compliance with Paragraph (k)1194.21 Compliance with Paragraph (k)

• Avoid animation! (This is different than a movie clip or multimedia piece.) The provision is generally referring to animated icons, although an embedded animation may also violate the Hz requirement.– review your content for movement and verify that it does not

move outside of the Hz range

1194.21 Paragraph (l)1194.21 Paragraph (l)

(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements and functionality required for completion and

submission of the form, including all directions and cues.

1194.21 Compliance with Paragraph (l)1194.21 Compliance with Paragraph (l)

• In HTML, there is code which allows the explicit association of form elements with text labels. For software programs, this is limited. Place text labels near the form element and test the reading order with a screen reader. Some programs such as Microsoft Access allow form elements to be built with the text label as part of the control. You can also add tool tip text andstatus bar message to help the users of assistive technologies.– Review screen shot next slide.

Day 1 Day 1 –– Afternoon SessionAfternoon Session

Review of 1194.22 – Web-based Information and Applications


Here is the standard; Here is how you meet it

Section 508: 1194.22Section 508: 1194.22

• http://www.access-board.gov/sec508/guide/1194.22.htm– paragraphs for Web– (a) Text Tags– (b) Multimedia Presentations– (c) Color– (d) Readability– (e) Server-Side Image Maps– (f) Client-Side Image Maps– (g)&(h) Data Table– (i) Frames– (j) Flicker Rate– (k) Text-Only Alternative– (l) Scripts– (m) Applets and Plug-Ins– (n) Electronic Forms– (o) Navigation Links– (p) Time Delays


(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).

• Compliance– All images need ALT attribute. <IMG src=“image.jpg” ALT=“”>– Text alternative for graphic objects. Multimedia is considered a non-

text object (such as Flash)

1194.22 Compliance with Paragraph (a)1194.22 Compliance with Paragraph (a)

All images need ALT attribute. <IMG src=“image.jpg”ALT=“”>

– Text alternative for graphic objects. Multimedia is considered a non-text object (such as Flash)

1194.22 Compliance with Paragraph (a)1194.22 Compliance with Paragraph (a)--cont.cont.

• ALT text should be succinct – ALT=“guitar neck

fingering”


• ALT text should represent text placed on a graphic.

• ALT=“we proudly accept Visa, Mastercard, Paypal”


• Try to avoid large amounts of text on an image.– Use mark-up with CSS styles instead.– Otherwise you will need the longdesc attribute, or a link to an external

HTML file with the content.<IMG SRC=“philos.jpg" LONGDESC=“philos.htm" ALT=“”>


• Images that do not convey content to the sighted do not need to convey content to the screen reader user, such as spacer images and “ambient” images. Use ALT=“”


• For logos and emblems, duplicate the critical text.– ALT=“ABR Accredited

Buyer’s Representative”


ALT text extends beyond graphics!

• The concept is that non-text objects need a text alternative.– FLASH– Sound files– Video files

• ALT text may be placed inside of the OBJECT and the (deprecated)APPLET tag.– provides insight on what the Object is doing but not a real accessible

alternative. “this displays a stock ticker”


(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

1194.22 Compliance with Paragraph (b)1194.22 Compliance with Paragraph (b)

Ensure that all videos have captioning and video description if necessary.

• Captions turn the audio content of a visual presentation into text; they are an alternative format used to deliver audio content. Captions address the problems faced by users who are deaf or hard of hearing. Captions can also be used to translate languages for students, supplement poor audio quality, or create a quiet environment.

• Audio descriptions turn visual content into sound; they are simply additional narrative that describes a scene or setting. Audio descriptions address the problems faced by users who are blind or have other visual impairments.

1194.22 Compliance with Paragraph (b)1194.22 Compliance with Paragraph (b)--cont.cont.

• What are considered equivalent alternatives?

• Captioning for the audio portion and audio description of visualinformation of multimedia presentations are considered equivalent alternatives. This provision requires that when an audio portion of a multimedia production is captioned, as required in provision (a), the captioning must be synchronized with the audio. Synchronized captioning would be required so someone reading the captions could also watch the speaker and associate relevant body language with the speech.– source: U.S. Access Board

• Audio files such as podcasts are not multimedia.– Requirement is for a text transcript.


(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

1194.22 Compliance with Paragraph (c)1194.22 Compliance with Paragraph (c)

Look for language such as “required fields marked in red” or navigation directions based on color.

• Select the green button to get Doug to shut up and select the red button to empty your bank account!

• “Fields marked in red are required”


(d) Documents shall be organized so they are readable without requiring an associated style sheet.

1194.22 Compliance with Paragraph (d)1194.22 Compliance with Paragraph (d)

• Compliance:• Disable CSS• Look at your source code- do the DIVs flow in the intended reading order?• One common error is hard coded table backgrounds with styled text content

• Users with low vision may create their own style sheet so that characters are displayed to their preference.If pages override user-defined style sheets, people with disabilities may not be able to use those pages.

– Use an external style sheet – <link rel="STYLESHEET" type="text/css" href=“CSS_file_name.css">

1194.22 Compliance with Paragraph (d)1194.22 Compliance with Paragraph (d)--cont.cont.

CSS style sheet common mistake:

• Table cell or row with hard coded background and CSS styled text over it.– <td bgcolor="#000000"><span class=“white”>hello</td>

– with CSS: without CSS:


(e) Redundant text links shall be provided for each active region of a server-side image map.

1194.22 Compliance with Paragraph (e)1194.22 Compliance with Paragraph (e)

• Server side image maps are “mouse centric”(“ismap” attribute)– require redundant text links in a list or a drop-down list

(select box)

•Alabama•Alaska•(etc)


(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape

1194.22 Compliance with Paragraph (f)1194.22 Compliance with Paragraph (f)

• Favor client side maps over server side maps!

– ALT text the regions of a client side map.

– <AREA coords=“10,10,10,10" shape="rect" href=“#" alt=“california">

1194.22 Paragraph (g) and (h)1194.22 Paragraph (g) and (h)

(g) Row and column headers shall be identified for data tables.

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

1194.22 Compliance with Paragraph (g) and (h)1194.22 Compliance with Paragraph (g) and (h)

• Simple tables may use the SCOPE method:

<TH scope=“col”>column or row name</th>

1194.22 Compliance with Paragraph (g) and (h)1194.22 Compliance with Paragraph (g) and (h)--cont.cont.

More complex tables may use the ID and HEADER:

<TABLE border="1" summary="This table charts the number of cups of coffee consumed and detailed information."><CAPTION>Cups of coffee consumed by each senator</CAPTION>

<TR>

<TH id="header1">Name</TH> <TH id="header2">Cups</TH> <TH id="header3">Type of Coffee</TH> <TH id="header4">Sugar?</TH>

</TR><TR><TD headers="header1">T. Sexton</TD><TD headers="header2">10</TD> <TD headers="header3">Espresso</TD><TD headers="header4">No</TD>

</TR><TR> <TD headers="header1">J. Dinnen</TD> <TD headers="header2">5</TD><TD headers="header3">Decaf</TD><TD headers="header4">Yes</TD> </TR>

</TABLE>


• Identify Layout and Data tables.– Layout tables group content on a page, but the information in

one TD is not dependent on the information in other TDs


Layout tableLayout table


• A data table contains information in TD cells related to information in header cells, such as this mortgage rate table:

1194.22 Paragraph (i) 1194.22 Paragraph (i)

(i) Frames shall be titled with text that facilitates frame identification and navigation.

1194.22 Compliance with Paragraph (i)1194.22 Compliance with Paragraph (i)

Identify frames and add descriptive title attributes:

<FRAME src="nav.html" title="Navigation bar"> <FRAME src="doc.html" title="Documents">


(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

1194.22 Compliance with Paragraph (j)1194.22 Compliance with Paragraph (j)

• “... some individuals with photosensitive epilepsy can have a seizure triggered by displays that flicker, flash, or blink, particularly if the flash has a high intensity and is within certain frequency ranges. The 2 Hz limit was chosen to be consistent with proposed revisions to the ADA Accessibility Guidelines which, in turn, are being harmonized with the International Code Council (ICC)/ANSI A117 standard, "Accessible and Usable Buildings and Facilities", ICC/ANSI A117.1-1998 which references a 2 Hz limit. An upper limit was identified at 55 Hz.” -Access Board

• Images menu on The Web Accessibility Toolbar links to a GIF flicker test.• One hertz simply means one per second (typically that which is being

counted is a cycle); 2 Hz is two per second, and 55 Hz is 55 per second.


(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of these standards, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

1194.22 Compliance with Paragraph (k)1194.22 Compliance with Paragraph (k)

• Only created when there is no way to make the primary content accessible or when an alternative version addresses specific disabilities.– Must be up to date with primary page.– Equal functionality.– components are accessible (such as PDF)

1194.22 Paragraph (l)1194.22 Paragraph (l)

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology.

1194.22 Compliance with Paragraph (l)1194.22 Compliance with Paragraph (l)

• This does not mean you can’t use JavaScript!– document.write (‘hello');– visual effects– actually help with Paragraph P (timed response)

• Content created with JavaScript must be accessible– keyboard accessible– ALT for images

1194.22 Compliance with Paragraph (l) 1194.22 Compliance with Paragraph (l) –– cont.cont.

• Use device independent event handlers – Use onFocus and onBlur with onMouseOver and

onMouseOut• Web pages that utilize scripting must be fully navigable using a

keyboard. – “onClick” is also a keyboard event in most major browsers

when used with a link or form control (ENTER key activates). It is not usable by the keyboard when applied to text or table cells.

1194.22 Compliance with Paragraph (l) 1194.22 Compliance with Paragraph (l) –– cont.cont.

• JavaScript should not modify or override normal browser functionality in a way that may cause confusion. – For example, trapping someone in a form field until they enter data.

• When JavaScript cannot be made natively accessible, an accessible alternative must be provided.– Use the NOSCRIPT tag– OnChange events for drop-down lists are not accessible, because

the event will be triggered for every item in the list when using a keyboard.

– Use caution when deploying dynamic layers. Content that changes without a page refresh can cause problems for screen reader users.

1194.22 Paragraph (m)1194.22 Paragraph (m)

(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l).

1194.22 Compliance with Paragraph (m)1194.22 Compliance with Paragraph (m)

• A link is provided to a page where the plug-in can be downloaded.

• All Java applets, scripts and plug-ins (including MS office files and PDFs, etc.) are accessible to assistive technologies, or else means of accessing equivalent content is provided.

1194.22 Paragraph (n)1194.22 Paragraph (n)

(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access theinformation, field elements, and functionality required for completion and submission of the form, including all directions and cues.

1194.22 Compliance with Paragraph (n)1194.22 Compliance with Paragraph (n)

• Use the “LABEL FOR” tag for input controls<form action=“”><label for=“firstName”>First Name:</label><input name=“firstName” ID=“firstName” type =“text”></form>

NOTE: Association is made with the ID attribute of the input tag, NOT the name attribute!

1194.22 Compliance with Paragraph (n)1194.22 Compliance with Paragraph (n)

• Radio button:Are the Beatles the greatest group ever?<input type=“radio” name=“greatest” ID=“beatlesYes”><label for =“beatlesYes”>Yes</label><input type=“radio” name=“greatest” ID=“beatlesNo”><label for =“beatlesNo”>No</label>

<label Use hidden text to add text labels for multiple input fields that represent one piece of data (phone numbers, SS numbers, credit cards, etc)

for=“areaCode”><Span class=“hidden”>area code </span></label>

1194.22 Paragraph (o)1194.22 Paragraph (o)

(o) A method shall be provided that permits users to skip repetitive navigation links.

1194.22 Compliance with Paragraph (o)1194.22 Compliance with Paragraph (o)

• Very Simple! Use an anchor link to skip content.

• <a href=“#shipnav”>Skip navigation</a>– <A name=“skipnav”></a>

• The skip nav link can be around a 1 pixel gif with alt text of “skip navigation”

• You may also hide the link via a hidden style.

1194.22 Paragraph (p)1194.22 Paragraph (p)

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

1194.22 Compliance with Paragraph (p)1194.22 Compliance with Paragraph (p)

• Add a method to extend time for user response• Addresses slower rates of response by disabled users:

– Screen reader users.– Those with cognitive disabilities.

Questions?Questions?

Thank you for participating in our professional training sessions!

Tomorrow’s Agenda:

Morning Session:

Review of 1194.23 – Telecommunications Products Review of 1194.24 – Video and Multimedia Products Review of 1194.25 – Self Contained, Closed Products Review of 1194.26 – Desktop and Portable Computers

Afternoon Session:Role of VPAT™s in Procurement: Buying Accessible IT

© 2006

The Role of Voluntary Product Accessibility Templates (VPATs™) in

Procurement

Day 2Day 2


ByDoug Wakefield

2


Day 1 Morning Session:Overview of Section 508 legal and regulatory frameworkReview of 1194.21 – Software Applications and Operating Systems

Day 1 Afternoon Session:Review of 1194.22 – Web-based Internet Information and Applications

Day 2 Morning Session:Review of 1194.23 – Telecommunications Products Review of 1194.24 – Video and Multimedia Products Review of 1194.25 – Self Contained, Closed Products Review of 1194.26 – Desktop and Portable Computers

Day 2 Afternoon Session:Role of VPAT™s in Procurement: Buying Accessible IT

3

VPATsVPATs™™ are a critical tool for both are a critical tool for both government and industrygovernment and industry

VPAT™ Value Statement

Consistent reporting of product accessibility information simplifies product comparisons for government purchasers. A consistent report format ensures IT vendors that their products will be considered with a “level playing field”.

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Course OverviewCourse Overview

During this course, we will:

• Explore the origin of VPATs & their relevancy today• Discuss how VPATs are acquired• Examine the structure of the VPAT template• Using some “real world” examples, we’ll look at how vendor-

provided VPATs can be analyzed to determine accuracy and completeness, and discuss the challenges of comparing VPATs from multiple vendors to determine “best fit” for your requirements

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Course PlanCourse Plan

Lesson One:Lesson One: Understanding origin & relevance of VPATs

Lesson Two:Lesson Two: Acquiring VPATs

Lesson Three:Lesson Three: Examining VPAT structure

Lesson Four:Lesson Four: Analyzing VPAT product information

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Course Plan ObjectiveCourse Plan Objective

• Understand the needs of persons with disabilities• Understand how the June 2001 mandate for

Section 508 compliance impacted government procurement practices

• Government procurement drives market response• The forces in the market place that defined the

need for a VPAT vehicle in 2001 are the same forces at work today

Lesson One:Lesson One: Understanding the origin & relevance of VPATs

7


• List the resources available to you as a procurement agent to locate VPATs to support Market Research requirements to source Section 508-compliant IT

• Understand the options potentially available to purchasers who need “complete” VPATs

• Identify the resources available to you as a developer of IT to develop and offer your products and VPATs to government


8


• Understand how the template can capture the overall accessibility of a product “from 5000 feet”, as well as address specific product features and other functional areas

• Understand how the template provides both information--and opportunities--for the VPAT reviewer and the VPAT offeror

Lesson Three:Lesson Three: Examining the structure of VPATs

9


• Determine if a VPAT is responsive to your requirements• Recognize “red flags” in completed VPATs that indicate

the offeror may not understand how to present their data correctly

• Recognize incomplete—or inaccurate—compliance statements

• Compare multiple VPATs to determine “best fit”


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VPAT Origin & Relevance VPAT Origin & Relevance

Understanding the needs of people with disabilities

Lesson One:Lesson One:

110

5

10

15

20

25

30

35

40

45

5 to 20 years 21 to 64 years 65 years and over

Lesson One: Origin & RelevanceLesson One: Origin & Relevance

Understanding the Needs of People with Disabilities

Who is in Need of Accessibility?• 500 to 750 Million People with Disabilities Worldwide• 54 to 56 Million Americans have a Disability

The US population is aging:

8.1%

19.2%

41.9%

12

Lesson One: Lesson One: Origin & Relevance Origin & Relevance

Understanding the Needs of People with Disabilities (cont.)

Consider this question:

What types of limitations or disabilities could affect a user’s ability to use hardware or software?

13

Lesson One: Lesson One: Origin & RelevanceOrigin & RelevanceUnderstanding the Needs of People with Disabilities (cont.)

Types of Disabilities

• Blindness and visual limitations • Deafness and hearing limitations • Speech limitations • Mobility limitations

• Multiple limitations

14

Lesson One: Lesson One: Origin & RelevanceOrigin & RelevanceHow Section 508 impacted government procurement

When the U.S. Access Board first published the Section 508 standards in December of 2000, government purchasers easily understood they were required to buy E&IT that was compliant to the standards. But…what were the metrics?

• For the most part, Section 508 standards tell you “what”, not “how”• Government recognized that they could expect to have different IT

vendors offer “proof of compliance” in different ways• There was no clear mechanism for easily identifying which IT products

complied with the standards, or to what extent they complied• General concern that different vendor products might be evaluated based

on different criteria, depending on how the evaluations were conducted• Other concerns relating to “fairness” and “even playing field”

15

Lesson One: Lesson One: Origin & RelevanceOrigin & RelevanceHow Section 508 impacted government procurement

Government and Industry worked together

GSA and The Information Technology Industry Council (ITI) partnered to create a simple, Internet-based tool to assist Federal contracting and procurement officials in fulfilling the new Market Research requirements contained in the Section 508 implementing regulations.

The result: the Voluntary Product Accessibility Template, or VPAT™.

16

Lesson One: Lesson One: Origin & RelevanceOrigin & RelevanceGovernment procurement drives market response

With few exceptions, compliance to Section 508 is part of most federal IT procurements

• The task of performing Market Research to identity and source most-compliant-to-standards IT can be cumbersome

• VPATs offer a structured, standardized approach of comparing the extent of 508 compliance among IT products of similar form, fit and function

• Initially, some IT vendors felt 508 standards were “an annoyance” that might simply fade away over time

• The evidence is certainly clear now: those who invest in making their IT products and services compliant to Section 508 gain—and tend to promote—a strong competitive advantage over those who do not.

17

Lesson One: SummaryLesson One: Summary

Section 508 became law in 2001

•VPAT developed as a cooperative effort of government and industry•VPAT is a structured means of documenting compliance to 508•VPATs support harmonization•VPATs remain an important component of Market Research by procurement officials•Visit http://www.section508.gov

18

BreakBreak

19

Lesson One:Lesson One:


Lesson Three:Lesson Three:

Lesson Four:Lesson Four:

Lesson Two:Lesson Two:

20


ObjectivesObjectives

• List the resources available to you as a procurement agent to locate VPATs to support Market Research requirements to source Section 508-compliant IT

• Understand the options potentially available to purchasers who need “complete” VPATs

• Identify the resources available to you as a developer of IT to prepare quality VPATs

21

Lesson Two: Acquiring VPATsLesson Two: Acquiring VPATs™™

How can you acquire VPATs?

22


Once you have determined the type of IT you want to purchase, you should augment your Market Research by considering these sourcesof completed VPATs for those products:

– GSA’s Buy Accessible website www.BuyAccessible.gov– IT vendor websites– Direct from the vendor

The blank template can be obtained from this online source:http://www.itic.org/archives/articles/20040506/voluntary_product_accessibility_template.php

23


As a procurement agent, what are your options for acquiring VPATs?

• Acquire VPATs from Buy Accessible or other online resources

• If known to you, ask the vendors’ federal sales representative for the VPATs you are interested in reviewing

• Select the best product that meets your business requirements and most closely meets the requirements of Section 508 from the VPATs you acquire

24


As an IT vendor, what are your options for developing complete and accurate VPATs?

• Develop your VPAT as an internal effort, using your technical and marketing staff to create a clearly written, comprehensive VPAT based on your product’s features and specifications

• Outsource VPAT creation to a technology company that specializes in evaluating compliance of E&IT products to Section508 standards by means of qualified testing, then prepares a VPAT for your product

25

Lesson Two: SummaryLesson Two: Summary

Procurement: Use www.BuyAccessible.gov to identify products and links to vendor VPATs online

Vendors:• Ensure your products are listed in Buy Accessible; maintain

currency as products are upgraded/replaced• Assign qualified internal technical resources to develop your

product’s VPAT; alternatively, hire a qualified third party technology company to evaluate your product for compliance to Section 508 and develop a comprehensive VPAT for you

26


• Understand the tables and columns of a VPAT

• Understand how the template provides both information—and opportunities—for the VPAT reviewer and the VPAT offeror

Lesson Three:Lesson Three: Examining the structure of VPATs

27

Lesson Three: Lesson Three: Examining the Structure of VPATsExamining the Structure of VPATs

VPATs are structured as a series of tables, each of which has three columns

• A Summary Table, which provides a “snapshot” of the Section 508 standards. Each of the major subsections of Section 508 is listed in this table. Hyperlinks from this Summary table link to other tables representing each major subsection of the standards

• Eight Subsection Tables, representing standards associated with each of the principle technology and functional areas covered bySection 508

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Summary TableVoluntary Product Accessibility Template™

Criteria Supporting Features Remarks and explanations

Section 1194.21 Software Applications and Operating Systems

Section 1194.22 Web-based Internet Information and Applications

Section 1194.23 Telecommunications Products

Section 1194.24 Video and Multi-media Products

Section 1194.25 Self-Contained, Closed Products

Section 1194.26 Desktop and Portable Computers

Section 1194.31 Functional Performance Criteria

Section 1194.41 Information, Documentation and Support

Date:Name of Product:Contact for more Information:

29


Supporting Features (Column 2Supporting Features (Column 2 on VPAT)on VPAT)

• Supports• Use this language when you determine the product fully meets the letter and intent of the

Criteria.

• Supports with Exceptions• Use this language when you determine the product does not fully meet the letter and intent of

the Criteria, but provides some level of access relative to the Criteria.

• Supports through Equivalent Facilitation• Use this language when you have identified an alternate way to meet the intent of the Criteria or

when the product does not fully meet the intent of the Criteria.

• Supports when combined with Compatible AT• Use this language when you determine the product fully meets the letter and intent of the

Criteria when used in combination with Compatible AT. For example, many software programs can provide speech output when combined with a compatible screen reader (commonly used assistive technology for people who are blind).

30


Supporting Features (Column 2Supporting Features (Column 2 on VPAT) on VPAT) –– cont.cont.

• Does not Support• Use this language when you determine the product does not meet the letter or intent of the

Criteria.

• Not Applicable• Use this language when you determine that the Criteria do not apply to the specific product.

• Not Applicable - Fundamental Alteration Exception Applies• Use this language when you determine a Fundamental Alteration of the product would be

required to meet the Criteria (see the access board standards for the definition of "fundamental alteration").

31

Please refer to student handout: ITI VPAT™ Template

Lesson Three: Examining the Structure of VPATsLesson Three: Examining the Structure of VPATs

Reviewing the VPAT TablesReviewing the VPAT Tables

32

• VPATs™ are structured as a series of tables, starting with a Summary Table.

• The Summary Table generally tells you which subsections of the template are applicable to the vendor’s product, and you can expect to see those particular sections actually attached to their completed template.

• Sections of the VPAT that are not applicable to the product are usually omitted from the completed template.

• IT vendors should generally follow the language suggested by ITIfor completing the VPAT. Reviewers should look a little more closely if this is not the case.

Lesson Three: Examining the Structure of VPATsLesson Three: Examining the Structure of VPATs

SummarySummary

33


• Determining if a VPAT is responsive to your requirements

• Understanding what comprises a “Good VPAT”• Recognizing “Red Flags” in VPATs • Comparing multiple VPATs to determine “Best Fit”


34

Summary TableVoluntary Product Accessibility Template™


Section 1194.21 Software Applications and Operating Systems Supported.

Section 1194.22 Web-based Internet Information and Applications Supported with exceptions. See attached VPAT.

Section 1194.23 Telecommunications Products Not applicable

Section 1194.24 Video and Multi-media Products Not applicable

Section 1194.25 Self-Contained, Closed ProductsNot applicable

Section 1194.26 Desktop and Portable ComputersNot applicable

Section 1194.31 Functional Performance CriteriaSupported with exceptions. See attached VPAT.

Section 1194.41 Information, Documentation and SupportSupported with exceptions. See attached VPAT.

Lesson Four: Analyzing VPAT Product InformationLesson Four: Analyzing VPAT Product Information

Determining if the VPAT is responsive to your requirements

35


What comprises a “Good VPAT?”

CompletenessAccuracy

Honesty!

Other attributes: – The vendor provides clear, concise explanations of how their product

does, does not, or partially complies with requirements– The vendor takes the opportunity to show how areas of compliance

that are now deficient (or lacking) will be addressed in future releases of the product, and provides supporting details

– Everything you expect to see in the VPAT is included!

36


Recognizing “Red Flags” in VPATs

VPAT for a Pretty Good Little Widget

Section 1194.21 Software Applications and Operating Systems – Detail Voluntary Product Accessibility Template:


(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

N

An alternate solution shall be provided in advance (i.e. printed material, large print text, and Braille translation).

37


Recognizing “Red Flags” in VPATs (cont.)

• Partially Supported, Supported with Limitations, Supported with Exceptions are used, but little or no supporting details are provided by the vendor

• Repetitive use of an accommodation statement in the Remarks and Explanations column. See example on previous slide with “Send Braille in advance” as the proposed means of complying

• Vague, or “elusive” statements in either the Supporting Features or Remarks and Explanations columns. This may be frequently used throughout a “Bad” VPAT

38


Assumption: You determine that the IT products you are considering are essentially equivalent in terms of form, fit, features and function. All will meet your organization’s technical and operational requirements.

Challenge: Use vendor-supplied VPATs to decide which product—or products--is most compliant to the applicable Section 508 standards.

Reviewing multiple VPATs to decide “Best Fit”

39


A methodical process for comparing VPATs:

• Use the VPAT™ Review Checklist, or a similar document, to capture a top-level view of the “completeness” of each VPAT.

• Review each VPAT separately, on its own merits. Despite the broad acceptance of ITI’s recommended language, many vendors have adopted their own “style” of responding to the fields in the VPAT.

Reviewing multiple VPATs to decide “Best Fit” (cont.)

40


A methodical process for comparing VPATs:

Apply the skills we have addressed in this course to determine: Responsiveness to your requirements, completeness, reasonableness, and accuracy for each VPAT.

• Make a determination as to the seriousness of NotSupported or Partially Supported statements. Review the Remarks and Explanations offered by the vendor carefully. Seek advice from a Section 508 expert if in doubt.


41


• After all VPATs have been reviewed, perform a comparison of your VPAT Checklists to see if one product is clearly the most compliant to 508 standards.

• If needed to draw a conclusion, compare Partially Supported statements and explanations to see which vendor offers the most compliant--and accessible--solution.

• Select the vendor and product whose compliance to Section 508—as reflected in their VPATs—is closest to full compliance, meets the needs of your organization, and will likely be most accessible to users of assistive technology. This is the “Best Fit” you are looking for.


42


• Check to ensure the VPAT offered is responsive to your requirements—start with the Summary Table

• Check for completeness—use VPAT Checklist• Watch for Red Flags—look more closely; get advice from

experts to determine impact of “Partially Supports”, or “Supported with Exceptions” statements, if needed

• Apply the “reasonableness test” to explanations provided by the vendor. Do they make sense?

• Compare multiple VPATs from different vendors on their own merit first; then select “Best Fit” to meet your organization’s operational requirements

Summary

43

Course SummaryCourse Summary

During this course, we have learned:• Section 508 was enacted to ensure disabled users can effectively

interact with E&IT purchased by the government• VPATs and the VPAT process support both industry and

government in meeting the requirements of Section 508• VPATs and the VPAT process are as important to government

and industry today as they were in 2001 • Completeness, Accuracy and Honesty are the measures of a

“Good VPAT”• Your Handouts contain tools to help your prepare or evaluate

VPATs to support your Market Research requirements

44

Questions?


45

Getting Professional HelpGetting Professional Help

Accessible Systems and TecAccess offer VPAT™ training as a separate, interactive training class.

Please contact us if you are interested in VPAT™ training tailored for your procurement needs!

Contact Accessible Systems Inc.

www.accessible-systems.com

Attention: Terri [email protected]

410-905-0028

Understanding Section 508 Standards Understanding Section 508 Standards and Accessibilityand Accessibility

Day 2Day 2


ByDoug Wakefield


Day 2 SessionsMorning Session:

Review of 1194.23 – Telecommunications Products Review of 1194.24 – Video and Multimedia Products Review of 1194.25 – Self Contained, Closed Products Review of 1194.26 – Desktop and Portable Computers Review of 1194.31 – Functional Performance Criteria

Afternoon Session:Role of VPAT™s in Procurement: Buying Accessible IT

Day 2 Day 2 –– Morning SessionMorning Session

Review of 1194.23 – Telecommunications Products


Here is the standard; Here is what it means to you

Three Types of AccessThree Types of Access

• Communications access, which includes telephones that provide magnetic coupling that could enable use by individuals who use hearing aids and cochlear implants.

• Information access, which includes announcement of which line is ringing, so that a person with a visual disability could work as a call center.

• Physical access, which includes the ability to connect a cellular phone battery charger without requiring tight pinching.


(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.

1194.23 Understanding Paragraph (a)1194.23 Understanding Paragraph (a)

• Interpreted to mean that analog tip/ring RJ-11 input/output ports must be available on PBX systems and on telephones. Industry standard 2.5mm and 3.5mm jacks on wireless products are expected to be permitted as a substitute for the RJ-11 ports.

• Systems must permit users to intermix speech & TTY on the same call!


(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols.

1194.23 Understanding Paragraph (b)1194.23 Understanding Paragraph (b)

• There are currently two commonly used TTY protocols: 45.5 baud Baudot and 300 baud ASCII.

Telecommunications products, which include voice communication functionality must support these non-proprietary TTY signal protocols.

This has been interpreted to mean only the US standard 45.45 baud Baudot communication protocol, but may be extended to include TurboCode, 300 baud ASCII, and the V.18 modem protocol.


(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.

1194.23 Understanding Paragraph (c)1194.23 Understanding Paragraph (c)

• Functions that are available to voice users must also be accessible to TTY users with their TTYs.

For many people who use TTYs, these services often present barriers when, due to an inability to hear voice prompts, persons with hearing disabilities cannot get past an automated receptionist to a live person; don't know when to start leaving a voice mail message or which buttons to press in order to save ordelete messages; or when to enter data such as social security numbers into an automated system in order to obtain information.


(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.

1194.23 Understanding Paragraph (d)1194.23 Understanding Paragraph (d)

In addition to addressing the needs of people with mobility limitations, this requirement addresses a problem faced by TTY users who rely on relay services: in the amount of time it takesfor a relay operator to type a voice menu for the TTY user, and then receive & forward the response from that user, many systems will “time out” and hang up.


(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.

1194.23 Understanding Paragraph (e)1194.23 Understanding Paragraph (e)

The displays on most telephones continue to work properly when a TTY is used. The challenge is providing caller ID and related info for users who cannot see displays. Given that onlya small proportion of people who are blind or visually impaired are able to read Braille, it is generally felt that provision of this information by voice output is probably the best approach.


(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12

dB of gain shall be provided.

1194.23 Understanding Paragraph (f)1194.23 Understanding Paragraph (f)

Under certain conditions, the 20 dB requirement could conflict with other Federal regulations, such as the OSHA limit on the maximum SPL for transducers held against the ear.

If a volume control (usually a calibrated wheel or slide) is provided that allows a user to set the level anywhere from 0 to the upper requirement of 20 dB, there is no need to specify an intermediate level. If a stepped volume control is provided (usually through pressing a button repeatedly), one of the intermediate levels must provide 12 dB of gain.


(g) If a telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically

reset the volume to the default level after every use.

1194.23 Understanding Paragraph (g)1194.23 Understanding Paragraph (g)

This is a safety net, given that the 20 dB gain required by 1194.23(f) could harm others who use the phone.

• It serves, for example, to protect people from damaging their hearing, which might occur if they answer a telephone with the amplification accidentally turned too high.


(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies

shall be provided.

1194.23 Understanding Paragraph (h)1194.23 Understanding Paragraph (h)

If an object gets within a few inches of most hearing aids, the aids often emit a loud howling sound due to acoustic feedback. To prevent this when a phone is being used, the microphone in the aid must be turned off; the signal from the phone is transmittedto the aid via magnetic inductive coupling.


(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of

hearing technologies to utilize the telecommunications product.

1194.23 Understanding Paragraph (i)1194.23 Understanding Paragraph (i)

• Although there are commonly accepted techniques that permit the strength of electro-magnetic “noise” to be measured, this requirement has been criticized because, in the absence of specific metrics, there is no way to really assess whether a product complies.


(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.

1194.23 Understanding Paragraph (j)1194.23 Understanding Paragraph (j)

Basically an extension of 1194.23(b), this is intended to include functions such as closed-captioned video.

Note: With regard to VoIP, it’s okay to encode the TTY tones for transmission if the tones are reconstructed at the far end, assuming that the implementation does not preclude mixed-mode voice and TTY communication.


• (1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys.

• (2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum.

• (3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.

• (4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.

1194.23 Understanding Paragraph (k)1194.23 Understanding Paragraph (k)

(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys.– Because touch is necessary to discern tactile features, this

provision requires keyboards to enable touch that does not automatically activate a function based on mere contact. Fortunately most keyboards require some pressure on individual keys in order to enable a keystroke.

– However, "capacitance" keyboards would not meet this provision because they react as soon as they are touched and have no raised marks or actual keys. They may not react at all when touched by persons with prostheses. A "membrane" keypad with keys that must be pressed can be made tactilely discernible by separating keys with raised ridges so that individual keys can be distinguished by touch.

1194.23 Understanding Paragraph (k) 1194.23 Understanding Paragraph (k) –– cont.cont.

(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum.– Individuals with tremor, cerebral palsy, or other disabilities may

have difficulty operating systems which require fine motor control, a steady hand, or two hands to be used simultaneously for operation. Individuals with high spinal cord injuries, arthritis, and other conditions may have difficulty operating controls which require significant strength. The standard limits the force required to five pounds and is based on section 4.27.4 of the ADA Accessibility Guidelines.

– Get specific amounts of force required from your supplier


(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. Because touch is necessary to discern tactile features, this provision requires keyboards to enable touch that does not automatically activate a function based on mere contact. Fortunately most keyboards require some pressure on individual keys in order to enable a keystroke.– This provision addresses a challenge encountered by some people with

fine motor coordination difficulty. Sometimes they accidentally press a key several times when intending to hit it only once. This could potentially result in the same character displaying several times on the screen. Some systems do not support key repeat. However, where key repeat is provided, this provision requires the repeat to be adjustable. Specifically, the delay must be adjustable for a length of time that is no greater than 2 seconds between repeats.

– Confirm that any key repeat provided is adjustable.


(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.– This provision requires the status of toggle controls, such as the

"caps lock" or "scroll lock" keys to be identifiable by either touch or sound, in addition to visual means. For example, adding audiopatterns, such as ascending and descending pitch tones that indicate when a control is turned on or off, would alleviate theproblem of a person who is blind inadvertently pressing the locking or toggle controls. Also, buttons which remain depressedwhen activated and switched with distinct positions may meet this provision.

– Examine your products to understand how the state of controls iscommunicated.

1194.23 Telecommunications Products 1194.23 Telecommunications Products –– cont.cont.

• Cell phones are a bigger problem as they are very LCD oriented in most instances. And unless speech has been programmed into the OS (operating system) to read back menus, or the phone has a platform that a screen reader can be loaded onto so that access can be obtained, features such as address books, caller ID and text messaging cannot be used.

• Currently few cell phones are hearing aid-compatible. Most hearing aid users use a t-coil mode of the hearing aid in order to hear on phones which generate sound via a magnetic field. However, cell phones create a lot of interference and thus are not generally compatible with t-coil.


Review of 1194.24 – Video and Multimedia Products


Here is the standard; Here is how you meet compliance

1194.24 Definition of Multimedia1194.24 Definition of Multimedia

Multimedia products involve more than one media and include, but are not limited to, video programs, narrated slide production and computer-generated presentations. – Standards apply to caption decoder circuitry (for any system with a screen larger

than 13 inches) and secondary audio channels for television tuners, including tuner cards for use in computers.

– The standards also require captioning and video description for certain training and informational multimedia productions developed or procured by procuring agencies in accordance with a time schedule.

– The standards also provide that viewers are able to turn captioning or video description features on or off.


a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displaysmeasuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.


• Captions display spoken dialogue as printed words on a television screen or computer monitor

• Open captions are displayed automatically as part of the video, without having to be selected by the user.

• Closed captions normally do not appear as part of the video portion of a multimedia presentation unless the viewer has selected them to appear.


(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.


• The most common method of broadcasting audio description is through the Secondary Audio Program (SAP) feature of stereo televisions. SAP can deliver audio descriptions and provide more information for low vision and blind users.

– An "audio description" is a description of the visual content of a presentation. Portions of the audio description are narrated during what would otherwise be natural silences in the presentation.

– Tuner cards enable a computer to receive television broadcasts


(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.


“Video and multimedia productions" refers to productions that present information in more than one sensory mode (sound and vision).


(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.


Ensure that audio descriptions are added to presentations.


(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent.


• Most digital technologies can support alternate audio channels for audio description

• Older analog technology such as VHS does not support user selected

options and are thus open captioned.


Review of 1194.25 – Self Contained, Closed Products


Here is the standard; Here is how you meet compliance


(a) Self-contained products shall be usable by people with disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive Technology.


• Persons with disabilities must be able to access and operate self-contained products without connecting assistive technologies, such as screen readers, to the systems. Examples of self-contained products include automated teller machines (ATMs) that provide audible instructions, printers that have easily reachable controls, and fax

machines that have identifiable buttons.• However, some assistive technologies still can be used without

attachment to the products. Examples include mouth sticks and head pointers.


(b) When a timed response is required, the user shall be alerted and

given sufficient time to indicate more time is required.


• As with webpages and telecommunication products, self-contained products often have functions with timed responses. If a user does not enter a fax number into a fax machine within a certain amount of time, for instance, the fax machine disconnects. The scenario may occur frequently with persons who have dexterity impairments.

• Like other E&IT products, self-contained products must provide alerts that time will expire soon for an interaction to be completed. An option also must be given for extra time.


(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with §1194.23 (k) (1)

through (4).

Note: These sub-provisions apply only to the operation of self-contained products, excluding their maintenance and repair. Therefore, while pushing the Start button on a printer must comply with the sub-

provision, changing the cartridge is exempted.

1194.25 Understanding Paragraph (c) 1194.25 Understanding Paragraph (c) –– cont.cont.

(c) (1) Controls and keys shall be tactilely discernible without activating

the controls or keys.

• The sub-provision benefits individuals with vision impairments who should be able to locate, identify, and remember buttons and controls through touch. Tactile cues include spacing, markings, and different shapes. For instance, some three-in-one office machines have

specifically shaped buttons for copying, printing, and scanning.


(c) (2) Controls and keys shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2 N) maximum.

• This sub-provision is beneficial to persons who lack fine motor control. Disabilities that affect dexterous control include cerebral palsy, tremors, high spinal cord injuries, and others.

• To conform to the sub-provision, simultaneous operation of any type (i.e. firmly pressing two areas on a touchscreen) should be avoided. Moreover, individual buttons should not be held down for more than 5 seconds. Another conforming technique is using controls that do not require too much pressure to activate, such as push buttons and up/down switches.


(c) (3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.

• Like 1194.25(c) (2), 1194.25 (c) (3) also benefits persons with dexterity impairments. Since an individual without fine motor control may not be able to release a button on a control panel or an area on a touch screen quickly enough, unwanted results can occur such as repeated characters on the screen or several unnecessary copies.

• To remedy the issue, an option should be provided to disable the key repeat function if one exists. Additionally, an option should be offered to set the length of time that a user should depress a key to activate it, which is referred as key acceptance rate. Lastly, if the repetition of a button is intended to perform a function, an alternative must be provided. For example, instead of repetitively depressing a button to copy 10 pages, the user could press “1” and “0.”


(c) (4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.

• Persons with hearing impairments may not know when a key is unlocked or a control is activated unless a visual cue accompanies it. Conversely, persons with vision impairments may not know the status of an element unless an audio cue accompanies it.

• Therefore, products should implement a combination of audio and visual feedback. When audio feedback is used, sounds should reflect the status. For instance, a beep on a calculator may indicate that an equation is completed, whereas the word “completed” on the calculator’s LCD obviously shows the same status.


(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be

provided.


• Biometric forms of identification or control are prints of an individual’s physical aspects, such as a fingerprint or a voiceprint. Biometric forms are implemented for security measures. An ATM machine is a goodexample of where these biometric access methods can be used.

• Persons with disabilities may not be able to access such self-contained systems biometrically. For instance, a person with cerebral palsy may not be able to hold a finger on the screen so a print can be taken. In those circumstances, the system must accept a non-biometric alternative (i.e., personal identification number) that does not interfere with security.


(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standardconnector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.


Users must be able to manipulate audio output on information kiosks in museums, for instance, if they would like to hear the audio again or stop it. Furthermore, these self-contained systems must be compatible with the standard connector of non-proprietary headsets or earplugs that

individuals with visual impairments carry sometimes.


(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the

volume to the default level after every use.

1194.25 Understanding Paragraph (f)1194.25 Understanding Paragraph (f)

• The Occupation Health and Safety Administration, and the American Speech, Language, and Speech Association have determined that the standard volume level of speech is 65 db. Thus, this provision requires that information kiosks, such as those as parts of museum displays, have a minimum volume level of 65. Like the telecommunications sub-provision of 1194.23(g), the volume level of the self-contained system is reset after every use.

• If the background noise interferes with the audio output of the self-contained product, individuals with partial hearing may have difficulty comprehending the information. The minimum interference level is 45 db. To override ambient noise, the self-contained product must provide an option to allow users to raise the volume 20 db higher that 45 db.


(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or

distinguishing a visual element.

1194.25 Understanding Paragraph (g)1194.25 Understanding Paragraph (g)

• As with software and web applications, color alone should not convey information regarding self-contained products. The sub-provision benefits all users, not only those with cognitive and visual impairments. Different colored buttons on a printer, for instance, must have text

labels to identify their functions.


(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided.

1194.25 Understanding Paragraph (h)1194.25 Understanding Paragraph (h)

• Like software and web applications, users may need to adjust color and color settings in self-contained products. Some people may be sensitive to brighter and thus cannot distinguish text. Others may need a sharp contrast between background and foreground colors.


(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

1194.25 Understanding Paragraph (i)1194.25 Understanding Paragraph (i)

• The sub-provision echoes that of sub-provision 1194.22(j). Flashing or flickering on the screens of self-contained products may cause persons with photosensitive epilepsy to have seizures. To prevent episodes from occurring, an option should be provided that would stop theflickering.


(j) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following:

• (1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48-inch length.

• (2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor.

• (3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor.

• (4) Operable controls shall not be more than 24 inches behind the reference plane.

1194.25 Understanding Paragraph (j)1194.25 Understanding Paragraph (j)

• These sub-provisions benefit users with mobility impairments, such as individuals in wheelchairs, who may have difficulty reaching operable controls (i.e. Print or Stop button). The sub-provisions cover large office equipment, such as printers and copiers, and information kiosks. Once again, controls and parts that involve maintenance or repair of self-contained products are exempt. The sub-provisions prevent operable controls from being too high, too low, or too far from the reach of the

user.


Review of 1194.26 – Desktop and Portable Computers


Here is the standard; Here is what it means to you

1194.26 Definition1194.26 Definition

• This section of the Section 508 standards focuses on keyboards and other mechanically operated controls, touch screens, use of biometric forms of identification, and ports and connectors.

1194.26 Paragraph (a) and (b)1194.26 Paragraph (a) and (b)

Provision 1194.26 of Section 508 requires that operable features of all desktop and portable computers be accessible. Three of its sub-provisions are the same as those regarding telecommunications and self-contained products.

• 1194.26(a) All mechanically operated controls and keys shall comply with §1194.23 (k) (1) through (4).

• 1194.26(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4).

1194.26 Understanding Paragraphs (a) and (b)1194.26 Understanding Paragraphs (a) and (b)

• Like telecommunications products and self-contained systems, desktop and portable computers also should have controls that are tactilely discernable and operable with minimum effort. A good example of easily operable features is a touch screen area where users do not have to press it for a certain period to activate it. If a touchscreen cannot be compliant, a redundant set of controls should be provided for users with dexterity impairments.

• An example of tactilely discernible controls is spacing between the arrow keys and the numeric pad on computer keyboards. The spacing allows persons with visual impairments to locate these elements easily.

• Furthermore, the controls should have audio and visual indication when they are selected or deselected. For instance, the visual indication of an operating computer is a green light while the audio indication is the humming sound of the motor.

• Lastly, keys should have an adjustable repeat rate. Since an individual without fine motor control may not be able to release a button on a control panel or an area on a touch screen quickly enough, unwanted results can occur such as repeated characters on the screen.


(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.


• As explained with 1194.25(d), biometric forms of identification or control are prints of an individual’s physical aspect, such as a fingerprint or a voiceprint. Biometric forms are implemented for security measures. An ATM machine is a good example of where these biometric access methods can be used.

• Persons with disabilities may not be able to access such self-contained systems biometrically. For instance, a person with cerebral palsy may not be able to hold a finger on the screen so a print can be taken. In those circumstances, the system must accept a non-biometric alternative (i.e., personal identification number) that does not interfere with security.


(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards.


• Computers must have non-proprietary connectors so developers of assistive technologies are assured that that their devices can interface with computer systems. Standard connectors include RS-232,

Centronics, SCSI interfaces, PCMCIA, or USB.

Questions?Questions?


This afternoon’s agenda:

Role of VPAT™s in Procurement: Buying Accessible IT

Voluntary Product Accessibility TemplateTM

Version 1.2

The purpose of the Voluntary Product Accessibility TemplateTM, or VPATTM, is to assist Federal contracting officials and other buyers in making preliminary assessments regarding the availability of commercial “Electronic and Information Technology” products and services with features that support accessibility. It is assumed and recommended that offerers will provide additional contact information to facilitate more detailed inquiries.

The first table of the Template provides a summary view of the section 508 Standards. The subsequent tables provide more detailed views of each subsection. There are three columns in each table. Column one of the Summary Table describes the subsections of subparts B and C of the Standards. The second column describes the supporting features of the product or refers you to the corresponding detailed table, "e.g., equivalent facilitation." The third column contains any additional remarks and explanations regarding the product. In the subsequent tables, the first column contains the lettered paragraphs of the subsections. The second column describes the supporting features of the product with regard to that paragraph. The third column contains any additional remarks and explanations regarding the product.

Date:Name of Product:Contact for more Information:

Summary Table

Voluntary Product Accessibility Template™


Section 1194.21 Software Applications and Operating Systems

Section 1194.22 Web-based Internet Information and Applications

Section 1194.23 TelecommunicationsProducts

Section 1194.24 Video and Multi-media Products

Section 1194.25 Self-Contained, Closed Products

Section 1194.26 Desktop and Portable Computers

Section 1194.31 FunctionalPerformance Criteria

Section 1194.41 Information,Documentation and Support

Return to the top of the page.

Section 1194.21 Software Applications and Operating Systems – Detail



(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface

elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. (d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.

(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

(g) Applications shall not override user selected contrast and color selections and other individual display attributes.


(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.


(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency

greater than 2 Hz and lower than 55 Hz.(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.


Section 1194.22 Web-based Internet information and applications – Detail





(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.



(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

(g) Row and column headers shall be

identified for data tables. (h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

(i) Frames shall be titled with text that facilitates frame identification and navigation


(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.


(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.



Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.


Section 1194.23 Telecommunications Products – Detail






(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems

that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. (e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.

(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.

(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. (h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. (i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. (j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use

encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. (k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys.

(k)(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum.

(k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.

(k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.


Section 1194.24 Video and Multi-media Products – Detail



a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.


(c) All training and

informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. (d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.



Section 1194.25 Self-Contained, Closed Products – Detail



(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private

listening are not Assistive Technology.(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4).

(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.

(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.

(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at

least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. (g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.



(j) (1) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable

controls.(j)(2) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor.

(j)(3) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor.

(j)(4) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane.


Section 1194.26 Desktop and Portable Computers – Detail



(a) All mechanically operated controls and keys shall comply with §1194.23 (k) (1) through (4).

(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4).


(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards


Section 1194.31 Functional Performance Criteria – Detail



(a) At least one mode of operation and information retrieval that does not

require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.

(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided

(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.

(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.


Section 1194.41 Information, Documentation and Support – Detail



(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge

(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

(c) Support services for products shall accommodate the communication needs of end-users with disabilities.


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ndar

ds is

pro

vide

d as

de

scrib

ed in

the

rem

arks

in th

e D

etai

ls b

elow

.

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 3

Sect

ion

1194

.21

Softw

are

App

licat

ions

and

Ope

ratin

g Sy

stem

s - D

etai

l Vo

lunt

ary

Prod

uct A

cces

sibi

lity

Tem

plat

e

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

(a) W

hen

softw

are

is d

esig

ned

to ru

n on

a

syst

em th

at h

as a

key

boar

d, p

rodu

ct

func

tions

sha

ll be

exe

cuta

ble

from

a

keyb

oard

whe

re th

e fu

nctio

n its

elf o

r the

re

sult

of p

erfo

rmin

g a

func

tion

can

be

disc

erne

d te

xtua

lly.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(b) A

pplic

atio

ns s

hall

not d

isru

pt o

r di

sabl

e ac

tivat

ed fe

atur

es o

f oth

er

prod

ucts

that

are

iden

tifie

d as

ac

cess

ibilit

y fe

atur

es, w

here

thos

e fe

atur

es a

re d

evel

oped

and

doc

umen

ted

acco

rdin

g to

indu

stry

sta

ndar

ds.

App

licat

ions

als

o sh

all n

ot d

isru

pt o

r di

sabl

e ac

tivat

ed fe

atur

es o

f any

op

erat

ing

syst

em th

at a

re id

entif

ied

as

acce

ssib

ility

feat

ures

whe

re th

e ap

plic

atio

n pr

ogra

mm

ing

inte

rface

for

thos

e ac

cess

ibilit

y fe

atur

es h

as b

een

docu

men

ted

by th

e m

anuf

actu

rer o

f the

op

erat

ing

syst

em a

nd is

ava

ilabl

e to

the

prod

uct d

evel

oper

.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(c) A

wel

l-def

ined

on-

scre

en in

dica

tion

of

the

curr

ent f

ocus

sha

ll be

pro

vide

d th

at

mov

es a

mon

g in

tera

ctiv

e in

terfa

ce

elem

ents

as

the

inpu

t foc

us c

hang

es.

The

focu

s sh

all b

e pr

ogra

mm

atic

ally

ex

pose

d so

that

Ass

istiv

e Te

chno

logy

ca

n tra

ck fo

cus

and

focu

s ch

ange

s.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(d) S

uffic

ient

info

rmat

ion

abou

t a u

ser

inte

rface

ele

men

t inc

ludi

ng th

e id

entit

y,

oper

atio

n an

d st

ate

of th

e el

emen

t sha

ll be

ava

ilabl

e to

Ass

istiv

e Te

chno

logy

. W

hen

an im

age

repr

esen

ts a

pro

gram

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 4

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

elem

ent,

the

info

rmat

ion

conv

eyed

by

the

imag

e m

ust a

lso

be a

vaila

ble

in te

xt.

(e) W

hen

bitm

ap im

ages

are

use

d to

id

entif

y co

ntro

ls, s

tatu

s in

dica

tors

, or

othe

r pro

gram

mat

ic e

lem

ents

, the

m

eani

ng a

ssig

ned

to th

ose

imag

es s

hall

be c

onsi

sten

t thr

ough

out a

n ap

plic

atio

n's

perfo

rman

ce.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(f) T

extu

al in

form

atio

n sh

all b

e pr

ovid

ed

thro

ugh

oper

atin

g sy

stem

func

tions

for

disp

layi

ng te

xt. T

he m

inim

um in

form

atio

n th

at s

hall

be m

ade

avai

labl

e is

text

co

nten

t, te

xt in

put c

aret

loca

tion,

and

text

at

tribu

tes.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(g) A

pplic

atio

ns s

hall

not o

verr

ide

user

se

lect

ed c

ontra

st a

nd c

olor

sel

ectio

ns

and

othe

r ind

ivid

ual d

ispl

ay a

ttrib

utes

.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(h) W

hen

anim

atio

n is

dis

play

ed, t

he

info

rmat

ion

shal

l be

disp

laya

ble

in a

t le

ast o

ne n

on-a

nim

ated

pre

sent

atio

n m

ode

at th

e op

tion

of th

e us

er.

Not

App

licab

le

(i) C

olor

cod

ing

shal

l not

be

used

as

the

only

mea

ns o

f con

veyi

ng in

form

atio

n,

indi

catin

g an

act

ion,

pro

mpt

ing

a re

spon

se, o

r dis

tingu

ishi

ng a

vis

ual

elem

ent.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(j) W

hen

a pr

oduc

t per

mits

a u

ser t

o ad

just

col

or a

nd c

ontra

st s

ettin

gs, a

va

riety

of c

olor

sel

ectio

ns c

apab

le o

f pr

oduc

ing

a ra

nge

of c

ontra

st le

vels

sha

ll be

pro

vide

d.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 5

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

(k) S

oftw

are

shal

l not

use

flas

hing

or

blin

king

text

, obj

ects

, or o

ther

ele

men

ts

havi

ng a

flas

h or

blin

k fre

quen

cy g

reat

er

than

2 H

z an

d lo

wer

than

55

Hz.

Not

App

licab

le

(l) W

hen

elec

troni

c fo

rms

are

used

, the

fo

rm s

hall

allo

w p

eopl

e us

ing

Ass

istiv

e Te

chno

logy

to a

cces

s th

e in

form

atio

n,

field

ele

men

ts, a

nd fu

nctio

nalit

y re

quire

d fo

r com

plet

ion

and

subm

issi

on o

f the

fo

rm, i

nclu

ding

all

dire

ctio

ns a

nd c

ues.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 6

Sect

ion

1194

.22

Web

-bas

ed In

tern

et in

form

atio

n an

d ap

plic

atio

ns -

Det

ail

Volu

ntar

y Pr

oduc

t Acc

essi

bilit

y Te

mpl

ate

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

(a) A

text

equ

ival

ent f

or e

very

non

-text

el

emen

t sha

ll be

pro

vide

d (e

.g.,

via

"alt"

, "lo

ngde

sc",

or in

ele

men

t con

tent

).

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(b) E

quiv

alen

t alte

rnat

ives

for a

ny

mul

timed

ia p

rese

ntat

ion

shal

l be

sync

hron

ized

with

the

pres

enta

tion.

Not

App

licab

le

(c) W

eb p

ages

sha

ll be

des

igne

d so

that

al

l inf

orm

atio

n co

nvey

ed w

ith c

olor

is

also

ava

ilabl

e w

ithou

t col

or, f

or e

xam

ple

from

con

text

or m

arku

p.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(d) D

ocum

ents

sha

ll be

org

aniz

ed s

o th

ey a

re re

adab

le w

ithou

t req

uirin

g an

as

soci

ated

sty

le s

heet

.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(e) R

edun

dant

text

link

s sh

all b

e pr

ovid

ed fo

r eac

h ac

tive

regi

on o

f a

serv

er-s

ide

imag

e m

ap.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(f) C

lient

-sid

e im

age

map

s sh

all b

e pr

ovid

ed in

stea

d of

ser

ver-

side

imag

e m

aps

exce

pt w

here

the

regi

ons

cann

ot

be d

efin

ed w

ith a

n av

aila

ble

geom

etric

sh

ape.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(g) R

ow a

nd c

olum

n he

ader

s sh

all b

e id

entif

ied

for d

ata

tabl

es.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

. (h

) Mar

kup

shal

l be

used

to a

ssoc

iate

da

ta c

ells

and

hea

der c

ells

for d

ata

tabl

es th

at h

ave

two

or m

ore

logi

cal

leve

ls o

f row

or c

olum

n he

ader

s.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(i) F

ram

es s

hall

be ti

tled

with

text

that

fa

cilit

ates

fram

e id

entif

icat

ion

and

navi

gatio

n

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(j) P

ages

sha

ll be

des

igne

d to

avo

id

caus

ing

the

scre

en to

flic

ker w

ith a

fre

quen

cy g

reat

er th

an 2

Hz

and

low

er

than

55

Hz.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(k) A

text

-onl

y pa

ge, w

ith e

quiv

alen

t P

rodu

ct h

as b

een

code

d to

mee

t thi

s st

anda

rd

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 7

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

info

rmat

ion

or fu

nctio

nalit

y, s

hall

be

prov

ided

to m

ake

a w

eb s

ite c

ompl

y w

ith

the

prov

isio

ns o

f thi

s pa

rt, w

hen

com

plia

nce

cann

ot b

e ac

com

plis

hed

in

any

othe

r way

. The

con

tent

of t

he te

xt-

only

pag

e sh

all b

e up

date

d w

hene

ver t

he

prim

ary

page

cha

nges

.

subj

ect t

o th

e re

mar

ks o

n th

e rig

ht.

(l) W

hen

page

s ut

ilize

scr

iptin

g la

ngua

ges

to d

ispl

ay c

onte

nt, o

r to

crea

te

inte

rface

ele

men

ts, t

he in

form

atio

n pr

ovid

ed b

y th

e sc

ript s

hall

be id

entif

ied

with

func

tiona

l tex

t tha

t can

be

read

by

Ass

istiv

e Te

chno

logy

.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(m) W

hen

a w

eb p

age

requ

ires

that

an

appl

et, p

lug-

in o

r oth

er a

pplic

atio

n be

pr

esen

t on

the

clie

nt s

yste

m to

inte

rpre

t pa

ge c

onte

nt, t

he p

age

mus

t pro

vide

a

link

to a

plu

g-in

or a

pple

t tha

t com

plie

s w

ith §

1194

.21(

a) th

roug

h (l)

.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(n) W

hen

elec

troni

c fo

rms

are

desi

gned

to

be

com

plet

ed o

n-lin

e, th

e fo

rm s

hall

allo

w p

eopl

e us

ing

Ass

istiv

e Te

chno

logy

to

acc

ess

the

info

rmat

ion,

fiel

d el

emen

ts,

and

func

tiona

lity

requ

ired

for c

ompl

etio

n an

d su

bmis

sion

of t

he fo

rm, i

nclu

ding

all

dire

ctio

ns a

nd c

ues.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(o) A

met

hod

shal

l be

prov

ided

that

pe

rmits

use

rs to

ski

p re

petit

ive

navi

gatio

n lin

ks.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

(p) W

hen

a tim

ed re

spon

se is

requ

ired,

th

e us

er s

hall

be a

lerte

d an

d gi

ven

suffi

cien

t tim

e to

indi

cate

mor

e tim

e is

re

quire

d.

Pro

duct

has

bee

n co

ded

to m

eet t

his

stan

dard

su

bjec

t to

the

rem

arks

on

the

right

.

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 8

Sect

ion

1194

.23

Tele

com

mun

icat

ions

Pro

duct

s - D

etai

l Vo

lunt

ary

Prod

uct A

cces

sibi

lity

Tem

plat

e

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

(a) T

elec

omm

unic

atio

ns p

rodu

cts

or

syst

ems

whi

ch p

rovi

de a

func

tion

allo

win

g vo

ice

com

mun

icat

ion

and

whi

ch

do n

ot th

emse

lves

pro

vide

a T

TY

func

tiona

lity

shal

l pro

vide

a s

tand

ard

non-

acou

stic

con

nect

ion

poin

t for

TTY

s.

Mic

roph

ones

sha

ll be

cap

able

of b

eing

tu

rned

on

and

off t

o al

low

the

user

to

inte

rmix

spe

ech

with

TTY

use

.

Not

App

licab

le

(b) T

elec

omm

unic

atio

ns p

rodu

cts

whi

ch

incl

ude

voic

e co

mm

unic

atio

n fu

nctio

nalit

y sh

all s

uppo

rt al

l com

mon

ly u

sed

cros

s-m

anuf

actu

rer n

on-p

ropr

ieta

ry s

tand

ard

TTY

sig

nal p

roto

cols

.

Not

App

licab

le

(c) V

oice

mai

l, au

to-a

ttend

ant,

and

inte

ract

ive

voic

e re

spon

se

tele

com

mun

icat

ions

sys

tem

s sh

all b

e us

able

by

TTY

use

rs w

ith th

eir T

TYs.

Not

App

licab

le

(d) V

oice

mai

l, m

essa

ging

, aut

o-at

tend

ant,

and

inte

ract

ive

voic

e re

spon

se

tele

com

mun

icat

ions

sys

tem

s th

at re

quire

a

resp

onse

from

a u

ser w

ithin

a ti

me

inte

rval

, sha

ll gi

ve a

n al

ert w

hen

the

time

inte

rval

is a

bout

to ru

n ou

t, an

d sh

all

prov

ide

suffi

cien

t tim

e fo

r the

use

r to

indi

cate

mor

e tim

e is

requ

ired.

Not

App

licab

le

(e) W

here

pro

vide

d, c

alle

r ide

ntifi

catio

n an

d si

mila

r tel

ecom

mun

icat

ions

func

tions

sh

all a

lso

be a

vaila

ble

for u

sers

of T

TYs,

an

d fo

r use

rs w

ho c

anno

t see

dis

play

s.

Not

App

licab

le

(f) F

or tr

ansm

itted

voi

ce s

igna

ls,

tele

com

mun

icat

ions

pro

duct

s sh

all

prov

ide

a ga

in a

djus

tabl

e up

to a

m

inim

um o

f 20

dB. F

or in

crem

enta

l vo

lum

e co

ntro

l, at

leas

t one

inte

rmed

iate

Not

App

licab

le

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 9

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

step

of 1

2 dB

of g

ain

shal

l be

prov

ided

. (g

) If t

he te

leco

mm

unic

atio

ns p

rodu

ct

allo

ws

a us

er to

adj

ust t

he re

ceiv

e vo

lum

e, a

func

tion

shal

l be

prov

ided

to

auto

mat

ical

ly re

set t

he v

olum

e to

the

defa

ult l

evel

afte

r eve

ry u

se.

Not

App

licab

le

(h) W

here

a te

leco

mm

unic

atio

ns p

rodu

ct

deliv

ers

outp

ut b

y an

aud

io tr

ansd

ucer

w

hich

is n

orm

ally

hel

d up

to th

e ea

r, a

mea

ns fo

r effe

ctiv

e m

agne

tic w

irele

ss

coup

ling

to h

earin

g te

chno

logi

es s

hall

be

prov

ided

.

Not

App

licab

le

(i) In

terfe

renc

e to

hea

ring

tech

nolo

gies

(in

clud

ing

hear

ing

aids

, coc

hlea

r im

plan

ts, a

nd a

ssis

tive

liste

ning

dev

ices

) sh

all b

e re

duce

d to

the

low

est p

ossi

ble

leve

l tha

t allo

ws

a us

er o

f hea

ring

tech

nolo

gies

to u

tiliz

e th

e te

leco

mm

unic

atio

ns p

rodu

ct.

Not

App

licab

le

(j) P

rodu

cts

that

tran

smit

or c

ondu

ct

info

rmat

ion

or c

omm

unic

atio

n, s

hall

pass

th

roug

h cr

oss-

man

ufac

ture

r, no

n-pr

oprie

tary

, ind

ustry

-sta

ndar

d co

des,

tra

nsla

tion

prot

ocol

s, fo

rmat

s or

oth

er

info

rmat

ion

nece

ssar

y to

pro

vide

the

info

rmat

ion

or c

omm

unic

atio

n in

a u

sabl

e fo

rmat

. Tec

hnol

ogie

s w

hich

use

en

codi

ng, s

igna

l com

pres

sion

, for

mat

tra

nsfo

rmat

ion,

or s

imila

r tec

hniq

ues

shal

l not

rem

ove

info

rmat

ion

need

ed fo

r ac

cess

or s

hall

rest

ore

it up

on d

eliv

ery.

Not

App

licab

le

(k)(

1) P

rodu

cts

whi

ch h

ave

mec

hani

cally

op

erat

ed c

ontro

ls o

r key

s sh

all c

ompl

y w

ith th

e fo

llow

ing:

Con

trols

and

Key

s sh

all b

e ta

ctile

ly d

isce

rnib

le w

ithou

t ac

tivat

ing

the

cont

rols

or k

eys.

Not

App

licab

le

(k)(

2) P

rodu

cts

whi

ch h

ave

mec

hani

cally

op

erat

ed c

ontro

ls o

r key

s sh

all c

ompl

y N

ot A

pplic

able

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 10

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

with

the

follo

win

g: C

ontro

ls a

nd K

eys

shal

l be

oper

able

with

one

han

d an

d sh

all n

ot re

quire

tigh

t gra

spin

g, p

inch

ing,

tw

istin

g of

the

wris

t. Th

e fo

rce

requ

ired

to

activ

ate

cont

rols

and

key

s sh

all b

e 5

lbs.

(2

2.2N

) max

imum

. (k

)(3)

Pro

duct

s w

hich

hav

e m

echa

nica

lly

oper

ated

con

trols

or k

eys

shal

l com

ply

with

the

follo

win

g: If

key

repe

at is

su

ppor

ted,

the

dela

y be

fore

repe

at s

hall

be a

djus

tabl

e to

at l

east

2 s

econ

ds. K

ey

repe

at ra

te s

hall

be a

djus

tabl

e to

2

seco

nds

per c

hara

cter

.

Not

App

licab

le

(k)(

4) P

rodu

cts

whi

ch h

ave

mec

hani

cally

op

erat

ed c

ontro

ls o

r key

s sh

all c

ompl

y w

ith th

e fo

llow

ing:

The

sta

tus

of a

ll lo

ckin

g or

togg

le c

ontro

ls o

r key

s sh

all b

e vi

sual

ly d

isce

rnib

le, a

nd d

isce

rnib

le

eith

er th

roug

h to

uch

or s

ound

.

Not

App

licab

le

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 11

Sect

ion

1194

.23

Vide

o an

d M

ultim

edia

Pro

duct

s - D

etai

l Vo

lunt

ary

Prod

uct A

cces

sibi

lity

Tem

plat

e

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

a) A

ll an

alog

tele

visi

on d

ispl

ays

13

inch

es a

nd la

rger

, and

com

pute

r eq

uipm

ent t

hat i

nclu

des

anal

og te

levi

sion

re

ceiv

er o

r dis

play

circ

uitry

, sha

ll be

eq

uipp

ed w

ith c

aptio

n de

code

r circ

uitry

w

hich

app

ropr

iate

ly re

ceiv

es, d

ecod

es,

and

disp

lays

clo

sed

capt

ions

from

br

oadc

ast,

cabl

e, v

ideo

tape

, and

DV

D

sign

als.

As

soon

as

prac

ticab

le, b

ut n

ot

late

r tha

n Ju

ly 1

, 200

2, w

ides

cree

n di

gita

l te

levi

sion

(DTV

) dis

play

s m

easu

ring

at

leas

t 7.8

inch

es v

ertic

ally

, DTV

set

s w

ith

conv

entio

nal d

ispl

ays

mea

surin

g at

leas

t 13

inch

es v

ertic

ally

, and

sta

nd-a

lone

D

TV tu

ners

, whe

ther

or n

ot th

ey a

re

mar

kete

d w

ith d

ispl

ay s

cree

ns, a

nd

com

pute

r equ

ipm

ent t

hat i

nclu

des

DTV

re

ceiv

er o

r dis

play

circ

uitry

, sha

ll be

eq

uipp

ed w

ith c

aptio

n de

code

r circ

uitry

w

hich

app

ropr

iate

ly re

ceiv

es, d

ecod

es,

and

disp

lays

clo

sed

capt

ions

from

br

oadc

ast,

cabl

e, v

ideo

tape

, and

DV

D

sign

als.

Not

App

licab

le

(b) T

elev

isio

n tu

ners

, inc

ludi

ng tu

ner

card

s fo

r use

in c

ompu

ters

, sha

ll be

eq

uipp

ed w

ith s

econ

dary

aud

io p

rogr

am

play

back

circ

uitry

.

Not

App

licab

le

(c) A

ll tra

inin

g an

d in

form

atio

nal v

ideo

an

d m

ultim

edia

pro

duct

ions

whi

ch

supp

ort t

he a

genc

y's

mis

sion

, reg

ardl

ess

of fo

rmat

, tha

t con

tain

spe

ech

or o

ther

au

dio

info

rmat

ion

nece

ssar

y fo

r the

co

mpr

ehen

sion

of t

he c

onte

nt, s

hall

be

open

or c

lose

d ca

ptio

ned.

Not

App

licab

le

(d) A

ll tra

inin

g an

d in

form

atio

nal v

ideo

an

d m

ultim

edia

pro

duct

ions

whi

ch

Not

App

licab

le

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 12

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

supp

ort t

he a

genc

y's

mis

sion

, reg

ardl

ess

of fo

rmat

, tha

t con

tain

vis

ual i

nfor

mat

ion

nece

ssar

y fo

r the

com

preh

ensi

on o

f the

co

nten

t, sh

all b

e au

dio

desc

ribed

. (e

) Dis

play

or p

rese

ntat

ion

of a

ltern

ate

text

pre

sent

atio

n or

aud

io d

escr

iptio

ns

shal

l be

user

-sel

ecta

ble

unle

ss

perm

anen

t.

Not

App

licab

le

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 13

Sect

ion

1194

.25

Self-

Con

tain

ed, C

lose

d Pr

oduc

ts -

Det

ail

Volu

ntar

y Pr

oduc

t Acc

essi

bilit

y Te

mpl

ate

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

(a) S

elf c

onta

ined

pro

duct

s sh

all b

e us

able

by

peop

le w

ith d

isab

ilitie

s w

ithou

t re

quiri

ng a

n en

d-us

er to

atta

ch A

ssis

tive

Tech

nolo

gy to

the

prod

uct.

Per

sona

l he

adse

ts fo

r priv

ate

liste

ning

are

not

A

ssis

tive

Tech

nolo

gy.

Not

App

licab

le

(b) W

hen

a tim

ed re

spon

se is

requ

ired,

th

e us

er s

hall

be a

lerte

d an

d gi

ven

suffi

cien

t tim

e to

indi

cate

mor

e tim

e is

re

quire

d.

Not

App

licab

le

(c) W

here

a p

rodu

ct u

tiliz

es

touc

hscr

eens

or c

onta

ct-s

ensi

tive

cont

rols

, an

inpu

t met

hod

shal

l be

prov

ided

that

com

plie

s w

ith §

1194

.23

(k)

(1) t

hrou

gh (4

).

Not

App

licab

le

(d) W

hen

biom

etric

form

s of

use

r id

entif

icat

ion

or c

ontro

l are

use

d, a

n al

tern

ativ

e fo

rm o

f ide

ntifi

catio

n or

ac

tivat

ion,

whi

ch d

oes

not r

equi

re th

e us

er to

pos

sess

par

ticul

ar b

iolo

gica

l ch

arac

teris

tics,

sha

ll al

so b

e pr

ovid

ed.

Not

App

licab

le

(e) W

hen

prod

ucts

pro

vide

aud

itory

ou

tput

, the

aud

io s

igna

l sha

ll be

pro

vide

d at

a s

tand

ard

sign

al le

vel t

hrou

gh a

n in

dust

ry s

tand

ard

conn

ecto

r tha

t will

allo

w fo

r priv

ate

liste

ning

. The

pro

duct

m

ust p

rovi

de th

e ab

ility

to in

terru

pt,

paus

e, a

nd re

star

t the

aud

io a

t any

time.

Not

App

licab

le

(f) W

hen

prod

ucts

del

iver

voi

ce o

utpu

t in

a pu

blic

are

a, in

crem

enta

l vol

ume

cont

rol

shal

l be

prov

ided

with

out

put

ampl

ifica

tion

up to

a le

vel o

f at l

east

65

dB. W

here

the

ambi

ent n

oise

leve

l of t

he

envi

ronm

ent i

s ab

ove

45 d

B, a

vol

ume

gain

of a

t lea

st 2

0 dB

abo

ve th

e am

bien

t

Not

App

licab

le

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 14

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

leve

l sha

ll be

use

r sel

ecta

ble.

A fu

nctio

n sh

all b

e pr

ovid

ed to

aut

omat

ical

ly re

set

the

volu

me

to th

e de

faul

t lev

el a

fter e

very

us

e.(g

) Col

or c

odin

g sh

all n

ot b

e us

ed a

s th

e on

ly m

eans

of c

onve

ying

info

rmat

ion,

in

dica

ting

an a

ctio

n, p

rom

ptin

g a

resp

onse

, or d

istin

guis

hing

a v

isua

l el

emen

t.

Not

App

licab

le

(h) W

hen

a pr

oduc

t per

mits

a u

ser t

o ad

just

col

or a

nd c

ontra

st s

ettin

gs, a

ra

nge

of c

olor

sel

ectio

ns c

apab

le o

f pr

oduc

ing

a va

riety

of c

ontra

st le

vels

sh

all b

e pr

ovid

ed.

Not

App

licab

le

(i) P

rodu

cts

shal

l be

desi

gned

to a

void

ca

usin

g th

e sc

reen

to fl

icke

r with

a

frequ

ency

gre

ater

than

2 H

z an

d lo

wer

th

an 5

5 H

z.

Not

App

licab

le

(j) (1

) Pro

duct

s w

hich

are

free

stan

ding

, no

n-po

rtabl

e, a

nd in

tend

ed to

be

used

in

one

loca

tion

and

whi

ch h

ave

oper

able

co

ntro

ls s

hall

com

ply

with

the

follo

win

g:

The

posi

tion

of a

ny o

pera

ble

cont

rol s

hall

be d

eter

min

ed w

ith re

spec

t to

a ve

rtica

l pl

ane,

whi

ch is

48

inch

es in

leng

th,

cent

ered

on

the

oper

able

con

trol,

and

at

the

max

imum

pro

trusi

on o

f the

pro

duct

w

ithin

the

48 in

ch le

ngth

on

prod

ucts

w

hich

are

free

stan

ding

, non

-por

tabl

e,

and

inte

nded

to b

e us

ed in

one

loca

tion

and

whi

ch h

ave

oper

able

con

trols

.

Not

App

licab

le

(j)(2

) Pro

duct

s w

hich

are

free

stan

ding

, no

n-po

rtabl

e, a

nd in

tend

ed to

be

used

in

one

loca

tion

and

whi

ch h

ave

oper

able

co

ntro

ls s

hall

com

ply

with

the

follo

win

g:

Whe

re a

ny o

pera

ble

cont

rol i

s 10

inch

es

or le

ss b

ehin

d th

e re

fere

nce

plan

e, th

e he

ight

sha

ll be

54

inch

es m

axim

um a

nd

Not

App

licab

le

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 15

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

15 in

ches

min

imum

abo

ve th

e flo

or.

(j)(3

) Pro

duct

s w

hich

are

free

stan

ding

, no

n-po

rtabl

e, a

nd in

tend

ed to

be

used

in

one

loca

tion

and

whi

ch h

ave

oper

able

co

ntro

ls s

hall

com

ply

with

the

follo

win

g:

Whe

re a

ny o

pera

ble

cont

rol i

s m

ore

than

10

inch

es a

nd n

ot m

ore

than

24

inch

es

behi

nd th

e re

fere

nce

plan

e, th

e he

ight

sh

all b

e 46

inch

es m

axim

um a

nd 1

5 in

ches

min

imum

abo

ve th

e flo

or.

Not

App

licab

le

(j)(4

) Pro

duct

s w

hich

are

free

stan

ding

, no

n-po

rtabl

e, a

nd in

tend

ed to

be

used

in

one

loca

tion

and

whi

ch h

ave

oper

able

co

ntro

ls s

hall

com

ply

with

the

follo

win

g:

Ope

rabl

e co

ntro

ls s

hall

not b

e m

ore

than

24

inch

es b

ehin

d th

e re

fere

nce

plan

e.

Not

App

licab

le

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J:

Bad

VPA

T 16

Sect

ion

1194

.26

Des

ktop

and

Por

tabl

e C

ompu

ters

- D

etai

l Vo

lunt

ary

Prod

uct A

cces

sibi

lity

Tem

plat

e

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

(a) A

ll m

echa

nica

lly o

pera

ted

cont

rols

an

d ke

ys s

hall

com

ply

with

§11

94.2

3 (k

) (1

) thr

ough

(4).

Not

App

licab

le

(b) I

f a p

rodu

ct u

tiliz

es to

uchs

cree

ns o

r to

uch-

oper

ated

con

trols

, an

inpu

t met

hod

shal

l be

prov

ided

that

com

plie

s w

ith

§119

4.23

(k) (

1) th

roug

h (4

).

Not

App

licab

le

(c) W

hen

biom

etric

form

s of

use

r id

entif

icat

ion

or c

ontro

l are

use

d, a

n al

tern

ativ

e fo

rm o

f ide

ntifi

catio

n or

ac

tivat

ion,

whi

ch d

oes

not r

equi

re th

e us

er to

pos

sess

par

ticul

ar b

iolo

gica

l ch

arac

teris

tics,

sha

ll al

so b

e pr

ovid

ed.

Not

App

licab

le

(d) W

here

pro

vide

d, a

t lea

st o

ne o

f eac

h ty

pe o

f exp

ansi

on s

lots

, por

ts a

nd

conn

ecto

rs s

hall

com

ply

with

pub

licly

av

aila

ble

indu

stry

sta

ndar

ds

Not

App

licab

le

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J

Bad

VPA

T 17

Sect

ion

1194

.31

Func

tiona

l Per

form

ance

Crit

eria

- D

etai

l Vo

lunt

ary

Prod

uct A

cces

sibi

lity

Tem

plat

e

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

(a) A

t lea

st o

ne m

ode

of o

pera

tion

and

info

rmat

ion

retri

eval

that

doe

s no

t req

uire

us

er v

isio

n sh

all b

e pr

ovid

ed, o

r sup

port

for A

ssis

tive

Tech

nolo

gy u

sed

by p

eopl

e w

ho a

re b

lind

or E

ybal

lly im

paire

d sh

all

be p

rovi

ded.

Yes

S

ubje

ct to

the

info

rmat

ion

prov

ided

in th

is

docu

men

t, th

is p

rodu

ct h

as b

een

code

d to

m

eet t

he a

pplic

able

tech

nica

l pro

visi

ons

of th

e 50

8 st

anda

rds.

(b) A

t lea

st o

ne m

ode

of o

pera

tion

and

info

rmat

ion

retri

eval

that

doe

s no

t req

uire

E

ybal

l acu

ity g

reat

er th

an 2

0/70

sha

ll be

pr

ovid

ed in

aud

io a

nd e

nlar

ged

prin

t ou

tput

wor

king

toge

ther

or

inde

pend

ently

, or s

uppo

rt fo

r Ass

istiv

e Te

chno

logy

use

d by

peo

ple

who

are

E

ybal

lly im

paire

d sh

all b

e pr

ovid

ed.

Yes

S

ubje

ct to

the

info

rmat

ion

prov

ided

in th

is

docu

men

t, th

is p

rodu

ct h

as b

een

code

d to

m

eet t

he a

pplic

able

tech

nica

l pro

visi

ons

of th

e 50

8 st

anda

rds.

(c) A

t lea

st o

ne m

ode

of o

pera

tion

and

info

rmat

ion

retri

eval

that

doe

s no

t req

uire

us

er h

earin

g sh

all b

e pr

ovid

ed, o

r su

ppor

t for

Ass

istiv

e Te

chno

logy

use

d by

pe

ople

who

are

dea

f or h

ard

of h

earin

g sh

all b

e pr

ovid

ed

Not

App

licab

le

Ther

e is

no

relia

nce

on s

ound

.

(d) W

here

aud

io in

form

atio

n is

impo

rtant

fo

r the

use

of a

pro

duct

, at l

east

one

m

ode

of o

pera

tion

and

info

rmat

ion

retri

eval

sha

ll be

pro

vide

d in

an

enha

nced

aud

itory

fash

ion,

or s

uppo

rt fo

r as

sist

ive

hear

ing

devi

ces

shal

l be

prov

ided

.

Not

App

licab

le

Ther

e is

no

relia

nce

on s

ound

.

(e) A

t lea

st o

ne m

ode

of o

pera

tion

and

info

rmat

ion

retri

eval

that

doe

s no

t req

uire

us

er s

peec

h sh

all b

e pr

ovid

ed, o

r sup

port

for A

ssis

tive

Tech

nolo

gy u

sed

by p

eopl

e w

ith d

isab

ilitie

s sh

all b

e pr

ovid

ed.

Not

App

licab

le

Ther

e is

no

relia

nce

on s

peec

h in

put.

(f) A

t lea

st o

ne m

ode

of o

pera

tion

and

info

rmat

ion

retri

eval

that

doe

s no

t req

uire

fin

e m

otor

con

trol o

r sim

ulta

neou

s

Yes

S

ubje

ct to

the

info

rmat

ion

prov

ided

in th

is

docu

men

t, th

is p

rodu

ct h

as b

een

code

d to

m

eet t

he a

pplic

able

tech

nica

l pro

visi

ons

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J

Bad

VPA

T 18

actio

ns a

nd th

at is

ope

rabl

e w

ith li

mite

d re

ach

and

stre

ngth

sha

ll be

pro

vide

d.

of th

e 50

8 st

anda

rds.

Sect

ion

1194

.41

Info

rmat

ion,

Doc

umen

tatio

n, a

nd S

uppo

rt -

Det

ail

Volu

ntar

y Pr

oduc

t Acc

essi

bilit

y Te

mpl

ate

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

1194

.41(

a) P

rodu

ct s

uppo

rt do

cum

enta

tion

prov

ided

to e

nd-u

sers

sh

all b

e m

ade

avai

labl

e in

alte

rnat

e fo

rmat

s up

on re

ques

t, at

no

addi

tiona

l ch

arge

Sup

port

docu

men

tatio

n fo

r thi

s pr

oduc

t is

avai

labl

e in

acc

essi

ble

elec

troni

c fo

rmat

on

the

Not

Goo

dStu

ffi A

pplic

atio

n S

erve

r D

ocum

enta

tion

Libr

ary

CD

-RO

M th

at s

hips

with

th

e pr

oduc

t. Th

is d

ocum

enta

tion

may

incl

ude

som

e co

nten

t tha

t was

writ

ten

and

prod

uced

by

othe

r com

pani

es o

r org

aniz

atio

ns th

at

Not

Goo

dStu

ff C

orpo

ratio

n do

es n

ot o

wn

or

cont

rol.

Not

Goo

dStu

ff C

orpo

ratio

n ne

ither

ev

alua

tes

nor m

akes

any

repr

esen

tatio

ns

rega

rdin

g th

e ac

cess

ibilit

y of

this

con

tent

.11

94.4

1(b)

End

-use

rs s

hall

have

acc

ess

to a

des

crip

tion

of th

e ac

cess

ibilit

y an

d co

mpa

tibilit

y fe

atur

es o

f pro

duct

s in

al

tern

ate

form

ats

or a

ltern

ate

met

hods

up

on re

ques

t, at

no

addi

tiona

l cha

rge.

Info

rmat

ion

abou

t acc

essi

bilit

y fe

atur

es o

f N

otG

oodS

tuff

prod

ucts

is a

vaila

ble

in H

TML

form

at a

t ww

w.N

otG

oodS

tuff.

com

/inac

cess

ible

.

1194

.41(

c) S

uppo

rt se

rvic

es fo

r pro

duct

s sh

all a

ccom

mod

ate

the

com

mun

icat

ion

need

s of

end

-use

rs w

ith d

isab

ilitie

s.

Not

Goo

dStu

ff S

uppo

rt's

portf

olio

of s

ervi

ce

offe

rings

pro

vide

two

basi

c cu

stom

er

inte

rface

s: th

e In

tern

et, u

sing

Stri

ngFr

ee, o

r the

ph

one.

Whi

le N

otG

oodS

tuff

cust

omer

s ha

ve

acce

ss to

ele

ctro

nic

supp

ort v

ia S

tring

Free

and

in

the

near

futu

re N

oSup

port,

cus

tom

ers

alw

ays

have

the

optio

n of

cal

ling.

TTY

acc

ess

is a

vaila

ble

usin

g 1-

800-

who

-car

es fo

r tec

hnic

al

ques

tions

and

1-8

00-w

ho-d

oes

for n

on-

tech

nica

l que

stio

ns.

Acq

uirin

g Te

chno

logy

: Int

egra

ting

Sect

ion

508

into

the

Proc

urem

ent L

ifecy

cle

App

endi

x J

Bad

VPA

T 19

Dep

ende

nt P

rodu

cts -

Det

ail

This

pro

duct

inte

ract

s with

or i

s bui

lt w

ith th

e ot

her N

otG

oodS

tuff

pro

duct

s lis

ted

in th

is se

ctio

n.C

lick

belo

w to

vie

w in

form

atio

n ab

out t

he in

acce

ssib

ility

of t

hese

pro

duct

s.

Dep

ende

nt P

rodu

cts

Not

Goo

dStu

ffzz

zzz

Rel

ease

556

: Not

Goo

dStu

ff H

TTP

Serv

er

This

doc

umen

t is p

rovi

ded

for i

nfor

mat

ion

purp

oses

onl

y an

d th

e co

nten

ts h

ereo

f are

subj

ect t

o ch

ange

with

out n

otic

e. N

otG

oodS

tuff

Cor

pora

tion

does

not

war

rant

that

this

doc

umen

t is e

rror

free

, nor

doe

s it p

rovi

de a

ny o

ther

war

rant

ies o

r con

ditio

ns, w

heth

er e

xpre

ssed

oral

ly o

r im

plie

d in

law

, inc

ludi

ng im

plie

d w

arra

ntie

s and

con

ditio

ns o

f mer

chan

tabi

lity

or fi

tnes

s for

a p

artic

ular

pur

pose

. Not

Goo

dStu

ffC

orpo

ratio

n sp

ecifi

cally

dis

clai

ms a

ny li

abili

ty w

ith re

spec

t to

this

doc

umen

t and

no

cont

ract

ual o

blig

atio

ns a

re fo

rmed

eith

er d

irect

ly o

r in

dire

ctly

by

this

doc

umen

t.

Acq

uirin

g Te

chno

logy

: In

tegr

atin

g Se

ctio

n 50

8 in

to th

e Pr

ocur

emen

t Life

cylc

eA

ppen

dix

I: G

ood

VPA

T 1

Dat

e:

04/3

0/20

02

Nam

e of

Pro

duct

: �

Can

DoI

tAll

Eyba

ll St

udio

.NET

Pro

fess

iona

l �

Can

DoI

tAll

Eyba

ll St

udio

.NET

Ent

erpr

ise

Dev

elop

er

�C

anD

oItA

ll Ey

ball

Stud

io .N

ET E

nter

pris

e A

rchi

tect

Con

tact

for m

ore

Info

rmat

ion:

w

ww

.can

doita

ll.co

mic

Sum

mar

y Ta

ble

Volu

ntar

y Pr

oduc

t Acc

essi

bilit

y Te

mpl

ate

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

Sec

tion

1194

.21

Sof

twar

e A

pplic

atio

ns

and

Ope

ratin

g S

yste

ms

Acc

essi

bilit

y S

uppo

rted.

Ple

ase

refe

r to

the

atta

ched

VP

AT

Sec

tion

1194

.22

Web

Acc

essi

bilit

y S

uppo

rted.

Ple

ase

refe

r to

the

atta

ched

VP

AT

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

is n

ot

prim

arily

con

side

red

a w

eb-b

ased

inte

rnet

in

form

atio

n an

d ap

plic

atio

ns p

rodu

ct.

Eyb

all S

tudi

o .N

ET

is u

sed,

how

ever

, to

build

Web

-bas

ed a

nd o

ther

type

s of

ap

plic

atio

ns.

S

ectio

n 11

94.2

3 Te

leco

mm

unic

atio

ns

Pro

duct

s

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

is n

ot

cons

ider

ed a

tele

com

mun

icat

ions

pr

oduc

t. S

ectio

n 11

94.2

4 V

ideo

and

Mul

ti-m

edia

P

rodu

cts

C

anD

oItA

ll E

ybal

l Stu

dio

.NE

T is

not

a

mul

timed

ia p

rodu

ct.

Sec

tion

1194

.25

Sel

f-Con

tain

ed, C

lose

d P

rodu

cts

C

anD

oItA

ll E

ybal

l Stu

dio

.NE

T is

not

a

self-

cont

aine

d pr

oduc

t. S

ectio

n 11

94.2

6 D

eskt

op a

nd P

orta

ble

Com

pute

rs

C

anD

oItA

ll E

ybal

l Stu

dio

.NE

T is

sof

twar

e as

def

ined

und

er s

ectio

n 11

94.2

1 S

ectio

n 11

94.3

1 Fu

nctio

nal P

erfo

rman

ce

Crit

eria

Sup

porte

d. P

leas

e re

fer t

o th

e at

tach

ed V

PA

T

Sec

tion

1194

.41

(a) I

nfor

mat

ion,

D

ocum

enta

tion

and

Sup

port

Sup

porte

d. P

leas

e re

fer t

o th

e at

tach

ed V

PA

T

Acq

uirin

g Te

chno

logy

: In

tegr

atin

g Se

ctio

n 50

8 in

to th

e Pr

ocur

emen

t Life

cylc

eA

ppen

dix

I: G

ood

VPA

T 2

Sect

ion

1194

.21

Softw

are

App

licat

ions

and

Ope

ratin

g Sy

stem

s - D

etai

l Vo

lunt

ary

Prod

uct A

cces

sibi

lity

Tem

plat

e

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

(a) W

hen

softw

are

is d

esig

ned

to ru

n on

a

syst

em th

at h

as a

key

boar

d, p

rodu

ct

func

tions

sha

ll be

exe

cuta

ble

from

a

keyb

oard

whe

re th

e fu

nctio

n its

elf o

r the

re

sult

of p

erfo

rmin

g a

func

tion

can

be

disc

erne

d te

xtua

lly.

Supp

orte

d w

ith m

inor

exc

eptio

ns:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

incl

udes

sup

port

for a

cces

sing

man

y fu

nctio

ns u

sing

onl

y th

e ke

yboa

rd w

ith m

inor

exc

eptio

ns.

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

does

not

in

clud

e fu

ll su

ppor

t for

acc

essi

ng a

ll fu

nctio

ns u

sing

onl

y th

e ke

yboa

rd.

For

exam

ple,

the

HTM

L D

esig

ner w

as

desi

gned

to e

nabl

e th

e E

ybal

l lay

out a

nd

cons

truct

ion

of W

eb p

ages

and

XM

L do

cum

ents

. W

hile

use

rs c

an m

odify

htm

l us

ing

the

text

edi

tor,

ther

e is

no

keyb

oard

sh

ortc

ut fo

r res

izin

g el

emen

ts in

HTM

L D

esig

n V

iew

.

(b) A

pplic

atio

ns s

hall

not d

isru

pt o

r di

sabl

e ac

tivat

ed fe

atur

es o

f oth

er

prod

ucts

that

are

iden

tifie

d as

ac

cess

ibilit

y fe

atur

es, w

here

thos

e fe

atur

es a

re d

evel

oped

and

doc

umen

ted

acco

rdin

g to

indu

stry

sta

ndar

ds.

App

licat

ions

als

o sh

all n

ot d

isru

pt o

r di

sabl

e ac

tivat

ed fe

atur

es o

f any

op

erat

ing

syst

em th

at a

re id

entif

ied

as

acce

ssib

ility

feat

ures

whe

re th

e ap

plic

atio

n pr

ogra

mm

ing

inte

rface

for

thos

e ac

cess

ibilit

y fe

atur

es h

as b

een

docu

men

ted

by th

e m

anuf

actu

rer o

f the

op

erat

ing

syst

em a

nd is

ava

ilabl

e to

the

prod

uct d

evel

oper

.

Supp

orte

d w

ith m

inor

exc

eptio

ns:

Eyb

all S

tudi

o .N

ET

enab

les

indi

vidu

als

to

cust

omiz

e th

eir d

eskt

op e

lem

ents

, inc

ludi

ng

resi

zing

and

rear

rang

ing

tool

bars

and

men

us,

choo

sing

col

or, s

ize,

sou

nd, a

nd fo

rmat

opt

ions

.

Eyb

all S

tudi

o .N

ET

supp

orts

larg

e fo

nts

in th

e tit

le b

ar, t

oolb

ars

and

mos

t dia

logs

. It

fully

su

ppor

ts o

pera

ting

syst

em a

cces

sibi

lity

feat

ures

in

clud

ing

Stic

kyK

eys,

Filt

erK

eys,

Mou

seK

eys,

S

eria

l Key

s, a

nd T

oggl

e Ke

ys.

It al

so s

uppo

rts

Onl

ine

Hel

p an

d th

e ab

ility

to a

utom

atic

ally

rese

t op

tions

.

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

does

not

di

srup

t or d

isab

le a

cces

sibi

lity

feat

ures

of

the

oper

atin

g sy

stem

with

a fe

w c

avea

ts.

For i

nsta

nce,

Eyb

all S

tudi

o .N

ET

does

not

su

ppor

t Sho

w S

ound

s an

d th

e cu

rsor

siz

e do

es n

ot in

crea

se s

igni

fican

tly.

Eyb

all

Stu

dio

.NE

T su

ppor

ts H

igh

Con

trast

op

tions

; how

ever

, the

re a

re s

ome

issu

es

with

ena

blin

g la

rge

icon

s an

d so

me

tabs

/pan

es a

re ju

mbl

ed in

Hig

h C

ontra

st

mod

e.

(c) A

wel

l-def

ined

on-

scre

en in

dica

tion

of

the

curr

ent f

ocus

sha

ll be

pro

vide

d th

at

mov

es a

mon

g in

tera

ctiv

e in

terfa

ce

elem

ents

as

the

inpu

t foc

us c

hang

es.

The

focu

s sh

all b

e pr

ogra

mm

atic

ally

ex

pose

d so

that

Ass

istiv

e Te

chno

logy

ca

n tra

ck fo

cus

and

focu

s ch

ange

s.

Supp

orte

d w

ith m

inor

exc

eptio

ns:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

a w

ell-

defin

ed o

n-sc

reen

indi

catio

n of

the

curr

ent f

ocus

th

at m

oves

am

ong

inte

ract

ive

inte

rface

el

emen

ts a

s th

e in

put f

ocus

cha

nges

with

min

or

exce

ptio

ns.

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

Q

uick

tips

that

do

not a

ppea

r for

the

top

row

of i

cons

if th

e to

p ro

w o

r the

left

row

of

icon

s ar

e in

focu

s.

Als

o, n

o vi

sibl

e in

dica

tion

exis

ts a

s to

whi

ch fr

ame

is in

fo

cus

whe

n us

ing

Fram

eset

Des

ign

mod

e.

Acq

uirin

g Te

chno

logy

: In

tegr

atin

g Se

ctio

n 50

8 in

to th

e Pr

ocur

emen

t Life

cylc

eA

ppen

dix

I: G

ood

VPA

T 3

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

(d) S

uffic

ient

info

rmat

ion

abou

t a u

ser

inte

rface

ele

men

t inc

ludi

ng th

e id

entit

y,

oper

atio

n an

d st

ate

of th

e el

emen

t sha

ll be

ava

ilabl

e to

Ass

istiv

e Te

chno

logy

. W

hen

an im

age

repr

esen

ts a

pro

gram

el

emen

t, th

e in

form

atio

n co

nvey

ed b

y th

e im

age

mus

t als

o be

ava

ilabl

e in

text

.

Supp

orte

d w

ith m

inor

exc

eptio

ns:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

su

ffici

ent i

nfor

mat

ion

abou

t use

r int

erfa

ce

elem

ents

and

pro

gram

ele

men

ts re

pres

ente

d by

im

ages

are

ava

ilabl

e in

text

in v

irtua

lly a

ll ca

ses.

Tool

tips

in th

e C

ode

Edi

tor m

ay n

ot b

e ex

pose

d fo

r Ass

istiv

e Te

chno

logy

to

iden

tify.

Als

o, a

n er

ror d

ialo

g ap

pear

s w

hen

tryin

g to

sel

ect a

n ite

m u

sing

In

tellis

ense

Sta

tem

ent C

ompl

etio

n w

hile

To

oltip

s is

sho

win

g an

d so

me

scre

en

read

ers

are

runn

ing.

(e) W

hen

bitm

ap im

ages

are

use

d to

id

entif

y co

ntro

ls, s

tatu

s in

dica

tors

, or

othe

r pro

gram

mat

ic e

lem

ents

, the

m

eani

ng a

ssig

ned

to th

ose

imag

es s

hall

be c

onsi

sten

t thr

ough

out a

n ap

plic

atio

n's

perfo

rman

ce.

Supp

orte

d w

ith m

inor

exc

eptio

ns:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

co

nsis

tent

usa

ge o

f bitm

ap a

nd o

ther

gra

phic

al

elem

ents

with

min

or e

xcep

tions

.

With

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

ther

e is

a k

now

n bu

g w

ith th

e ke

yboa

rd s

hortc

ut

for e

xpan

ding

and

col

laps

ing

the

Cou

rse

Link

s hi

erar

chy.

Als

o, in

the

Stri

ng

Col

lect

ion

Edi

tor o

f the

Pro

perty

Bro

wse

r, pr

essi

ng th

e ta

b ke

y de

lete

s te

xt ra

ther

th

an m

ovin

g be

twee

n bu

ttons

(f) T

extu

al in

form

atio

n sh

all b

e pr

ovid

ed

thro

ugh

oper

atin

g sy

stem

func

tions

for

disp

layi

ng te

xt. T

he m

inim

um in

form

atio

n th

at s

hall

be m

ade

avai

labl

e is

text

co

nten

t, te

xt in

put c

aret

loca

tion,

and

text

at

tribu

tes.

Supp

orte

d w

ith m

inor

exc

eptio

ns:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

text

ual

info

rmat

ion

thro

ugh

oper

atin

g sy

stem

func

tions

fo

r dis

play

ing

text

at r

equi

red

min

imum

leve

ls

with

min

or e

xcep

tions

.

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

does

not

no

tify

user

s th

at th

ere

are

requ

ired

field

s on

the

clos

ed A

ddE

ditC

ours

e P

age.

The

B

reak

poin

t Too

l Win

dow

or t

he C

usto

miz

e To

olbo

x m

ay n

ot n

otify

Ass

istiv

e Te

chno

logy

that

a c

heck

box

is p

rese

nt.

(g) A

pplic

atio

ns s

hall

not o

verr

ide

user

se

lect

ed c

ontra

st a

nd c

olor

sel

ectio

ns

and

othe

r ind

ivid

ual d

ispl

ay a

ttrib

utes

.

Supp

orte

d w

ith m

inor

exc

eptio

ns:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

does

not

ov

errid

e us

er s

elec

ted

cont

rast

and

col

or

sele

ctio

ns o

r dis

play

attr

ibut

es w

ith m

inor

ex

cept

ions

.

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

ex

celle

nt s

uppo

rt fo

r the

app

ropr

iate

K

eybo

ard

Rep

eat R

ate

or D

ispl

ay

Set

tings

(col

or).

The

re a

re is

sues

, ho

wev

er, w

ith th

e W

eb P

roje

ct

Req

uire

men

ts d

ialo

g bo

x, w

hich

can

not

be re

ad d

ue to

the

blac

k te

xt in

Hig

h C

ontra

st m

ode.

Als

o, c

lose

d Ta

bs a

nd

pane

s ar

e ju

mbl

ed w

hen

switc

hing

to

Hig

h C

ontra

st m

ode

and

clos

ed T

ool

Win

dow

s pe

rsis

t as

if th

ey w

ere

still

in

Hig

h C

ontra

st m

ode.

(h) W

hen

anim

atio

n is

dis

play

ed, t

he

info

rmat

ion

shal

l be

disp

laya

ble

in a

t le

ast o

ne n

on-a

nim

ated

pre

sent

atio

n

Fully

sup

port

ed:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

Acq

uirin

g Te

chno

logy

: In

tegr

atin

g Se

ctio

n 50

8 in

to th

e Pr

ocur

emen

t Life

cylc

eA

ppen

dix

I: G

ood

VPA

T 4

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

mod

e at

the

optio

n of

the

user

. fu

nctio

nalit

y th

at c

onfo

rms

to th

ese

crite

ria.

(i) C

olor

cod

ing

shal

l not

be

used

as

the

only

mea

ns o

f con

veyi

ng in

form

atio

n,

indi

catin

g an

act

ion,

pro

mpt

ing

a re

spon

se, o

r dis

tingu

ishi

ng a

vis

ual

elem

ent.

Supp

orte

d w

ith m

inor

exc

eptio

ns:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

does

not

use

co

lor c

odin

g as

the

only

mea

ns o

f con

veyi

ng

info

rmat

ion

to u

sers

in v

irtua

lly a

ll si

tuat

ions

.

Col

or n

ames

and

RG

B v

alue

s in

the

Col

orP

icke

r Dia

log

may

not

be

expo

sed

to

Ass

istiv

e Te

chno

logy

.

(j) W

hen

a pr

oduc

t per

mits

a u

ser t

o ad

just

col

or a

nd c

ontra

st s

ettin

gs, a

va

riety

of c

olor

sel

ectio

ns c

apab

le o

f pr

oduc

ing

a ra

nge

of c

ontra

st le

vels

sha

ll be

pro

vide

d.

Fully

sup

port

ed:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

fu

nctio

nalit

y th

at c

onfo

rms

to th

ese

crite

ria.

(k) S

oftw

are

shal

l not

use

flas

hing

or

blin

king

text

, obj

ects

, or o

ther

ele

men

ts

havi

ng a

flas

h or

blin

k fre

quen

cy g

reat

er

than

2 H

z an

d lo

wer

than

55

Hz.

Fully

sup

port

ed:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

fu

nctio

nalit

y th

at c

onfo

rms

to th

ese

crite

ria.

(l) W

hen

elec

troni

c fo

rms

are

used

, the

fo

rm s

hall

allo

w p

eopl

e us

ing

Ass

istiv

e Te

chno

logy

to a

cces

s th

e in

form

atio

n,

field

ele

men

ts, a

nd fu

nctio

nalit

y re

quire

d fo

r com

plet

ion

and

subm

issi

on o

f the

fo

rm, i

nclu

ding

all

dire

ctio

ns a

nd c

ues.

Not

App

licab

le:

This

func

tiona

lity

does

not

app

ly to

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

func

tiona

lity.

Acq

uirin

g Te

chno

logy

: In

tegr

atin

g Se

ctio

n 50

8 in

to th

e Pr

ocur

emen

t Life

cylc

eA

ppen

dix

I: G

ood

VPA

T 5

Sect

ion

1194

.22

Web

-bas

ed In

tern

et in

form

atio

n an

d ap

plic

atio

ns -

Det

ail

Volu

ntar

y Pr

oduc

t Acc

essi

bilit

y Te

mpl

ate

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

(a) A

text

equ

ival

ent f

or e

very

non

-text

el

emen

t sha

ll be

pro

vide

d (e

.g.,

via

"alt"

, "lo

ngde

sc",

or in

ele

men

t con

tent

).

Supp

orte

d w

ith m

inor

exc

eptio

ns:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

a te

xt

equi

vale

nt fo

r eve

ry n

on-te

xt e

lem

ent w

ith a

few

m

inor

exc

eptio

ns.

Req

uire

d fie

lds

on th

e cl

osed

A

ddE

ditC

ours

e pa

ge m

ay n

ot b

e ex

pose

d to

Ass

istiv

e Te

chno

logy

. For

exa

mpl

e, in

th

e C

lose

d R

esou

rce

Vie

w, t

he e

rror

icon

w

hen

an .r

c fil

e is

ope

n in

ano

ther

edi

tor

may

not

be

expo

sed.

Fin

ally

, the

Clo

sed

Sta

tus

bar c

urre

ntly

doe

s no

t giv

e an

y in

dica

tion

that

a m

acro

has

fini

shed

pl

ayin

g.(b

) Equ

ival

ent a

ltern

ativ

es fo

r any

m

ultim

edia

pre

sent

atio

n sh

all b

e sy

nchr

oniz

ed w

ith th

e pr

esen

tatio

n.

Not

App

licab

le:

This

func

tiona

lity

does

not

app

ly to

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

func

tiona

lity.

(c

) Web

pag

es s

hall

be d

esig

ned

so th

at

all i

nfor

mat

ion

conv

eyed

with

col

or is

al

so a

vaila

ble

with

out c

olor

, for

exa

mpl

e fro

m c

onte

xt o

r mar

kup.

Supp

orte

d w

ith m

inor

exc

eptio

n:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

fu

nctio

nalit

y th

at c

onfo

rms

to th

ese

crite

ria.

Col

or n

ame

or R

GB

val

ues

for s

elec

ted

colo

r in

the

Web

For

ms

colo

r cho

oser

m

ay n

ot b

e ex

pose

d to

Ass

istiv

e Te

chno

logy

. (d

) Doc

umen

ts s

hall

be o

rgan

ized

so

they

are

read

able

with

out r

equi

ring

an

asso

ciat

ed s

tyle

she

et.

Fully

sup

port

ed:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

prov

ides

fu

nctio

nalit

y th

at c

onfo

rms

to th

ese

crite

ria.

(e) R

edun

dant

text

link

s sh

all b

e pr

ovid

ed fo

r eac

h ac

tive

regi

on o

f a

serv

er-s

ide

imag

e m

ap.

Not

App

licab

le:

This

func

tiona

lity

does

not

app

ly to

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

func

tiona

lity.

(f)

Clie

nt-s

ide

imag

e m

aps

shal

l be

prov

ided

inst

ead

of s

erve

r-si

de im

age

map

s ex

cept

whe

re th

e re

gion

s ca

nnot

be

def

ined

with

an

avai

labl

e ge

omet

ric

shap

e.

Not

App

licab

le:

This

func

tiona

lity

does

not

app

ly to

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

func

tiona

lity.

(g) R

ow a

nd c

olum

n he

ader

s sh

all b

e id

entif

ied

for d

ata

tabl

es.

Not

Sup

port

ed:

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

does

not

iden

tify

row

and

col

umn

head

ers

for d

ata

tabl

es

adeq

uate

ly a

lthou

gh th

ere

are

plan

s to

add

ress

th

is w

ith fu

ture

ver

sion

s of

the

prod

uct.

(h) M

arku

p sh

all b

e us

ed to

ass

ocia

te

Supp

orte

d w

ith m

inor

exc

eptio

ns:

Whe

n us

ing

the

Bat

ch B

uild

Dia

log

Acq

uirin

g Te

chno

logy

: In

tegr

atin

g Se

ctio

n 50

8 in

to th

e Pr

ocur

emen

t Life

cylc

eA

ppen

dix

I: G

ood

VPA

T 6

Crit

eria

Su

ppor

ting

Feat

ures

R

emar

ks a

nd e

xpla

natio

ns

data

cel

ls a

nd h

eade

r cel

ls fo

r dat

a ta

bles

that

hav

e tw

o or

mor

e lo

gica

l le

vels

of r

ow o

r col

umn

head

ers.

Can

DoI

tAll

Eyb

all S

tudi

o .N

ET

uses

mar

kup

to

asso

ciat

e da

ta c

ells

and

hea

der c

ells

for d

ata

tabl

es w

ith tw

o or

mor

e lo

gica

l lev

els

of ro

w o

r co

lum

n he

ader

s w

ith s

ome

exce

ptio

ns.

“pro

ject

con

figur

atio

ns" t

able

, the

tabl

e m

ay n

ot b

e ex

pose

d to

Ass

istiv

e Te

chno

logy

. Fo

r Dat

aset

Pro

perti

es,

item

s in

a ta

ble

that

are

una

vaila

ble

and

for P

rope

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all S

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nctio

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(k) A

text

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quiv

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form

atio

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func

tiona

lity,

sha

ll be

pr

ovid

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mak

e a

web

site

com

ply

with

th

e pr

ovis

ions

of t

his

part,

whe

n co

mpl

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nnot

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acco

mpl

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he c

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l be

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licab

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func

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all S

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(l) W

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t tha

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.

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hen

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eb p

age

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ires

that

an

appl

et, p

lug-

in o

r oth

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pplic

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pr

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clie

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pple

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plie

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ith §

1194

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a) th

roug

h (l)

.

Not

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licab

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Can

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func

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(n) W

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troni

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plet

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n-lin

e, th

e fo

rm s

hall

allo

w p

eopl

e us

ing

Ass

istiv

e Te

chno

logy

to

acc

ess

the

info

rmat

ion,

fiel

d el

emen

ts,

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licab

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func

tiona

lity

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ly to

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DoI

tAll

Eyb

all S

tudi

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func

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lity.

Acq

uirin

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chno

logy

: In

tegr

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8 in

to th

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ocur

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cylc

eA

ppen

dix

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ood

VPA

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Crit

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Feat

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R

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ompl

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bmis

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all

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ues.

(o

) A m

etho

d sh

all b

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ovid

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at

perm

its u

sers

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kip

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titiv

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links

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all S

tudi

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prov

ides

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nctio

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onfo

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(p) W

hen

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spon

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requ

ired,

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er s

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lerte

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quire

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all S

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Tech

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iden

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Sect

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1194

.31

Func

tiona

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form

ance

Crit

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- D

etai

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lunt

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Prod

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cces

sibi

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Tem

plat

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ode

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isio

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ssis

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ybal

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paire

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all

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rovi

ded.

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sup

port

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tAll

Eyb

all S

tudi

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prov

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nalit

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onfo

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crite

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(b) A

t lea

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ode

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Not

App

licab

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func

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DoI

tAll

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all S

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lity.

Acq

uirin

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chno

logy

: In

tegr

atin

g Se

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Crit

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Supp

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Rem

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use

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m

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and

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sha

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pro

vide

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enha

nced

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fash

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or s

uppo

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tAll

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all S

tudi

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prov

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nctio

nalit

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onfo

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t lea

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Not

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licab

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func

tiona

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app

ly to

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DoI

tAll

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all S

tudi

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Fully

sup

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tAll

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all S

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fu

nctio

nalit

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anD

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oduc

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Acq

uirin

g Te

chno

logy

: In

tegr

atin

g Se

ctio

n 50

8 in

to th

e Pr

ocur

emen

t Life

cylc

eA

ppen

dix

I: G

ood

VPA

T 9

Sect

ion

1194

.41

Info

rmat

ion,

Doc

umen

tatio

n, a

nd S

uppo

rt -

Det

ail

Volu

ntar

y Pr

oduc

t Acc

essi

bilit

y Te

mpl

ate

Sec

tion

1194

.41

(a) P

rodu

ct S

uppo

rt D

ocum

enta

tion

Su

ppor

ted

Doc

umen

tatio

n is

pro

vide

d in

dig

ital f

orm

at fo

r cu

stom

ers

on th

e w

eb a

nd a

vaila

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for n

o-ch

arge

do

wnl

oad

at h

ttp://

msd

n.C

anD

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ll.co

m/v

stud

io.

Sec

tion

1194

.41

(b) A

cces

sibi

lity

and

Com

patib

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Feat

ures

Su

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Can

DoI

tAll

Eyb

all S

tudi

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incl

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Hel

p Fi

le

docu

men

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acce

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feat

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n in

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and

view

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p Fi

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sel

ect a

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1194

.41

(c) S

uppo

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Supp

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dTh

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rodu

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uppo

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TY) s

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impa

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For

ass

ista

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the

Uni

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Sta

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con

tact

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uppo

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a T

TY a

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Thi

s se

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av

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Mon

day

thro

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Frid

ay 5

:00

A.M

. to

9:00

P

.M. a

nd 5

:00

A.M

. to

3:00

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urda

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ST.

For i

nfor

mat

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on a

dditi

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sup

port

serv

ices

, vis

it th

e C

anD

oItA

ll A

cces

sibi

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Web

site

at

http

://w

ww

.Can

DoI

tAll.

com

/ena

ble/

prod

ucts

/sup

port.

htm

This

doc

umen

t is

for i

nfor

mat

iona

l pur

pose

s on

ly. C

AN

DO

ITAL

L M

AK

ES

NO

WA

RR

AN

TIE

S, E

XP

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SS

OR

IMP

LIE

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HIS

DO

CU

MEN

T. T

he

info

rmat

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cont

aine

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this

doc

umen

t rep

rese

nts

the

curr

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of C

anD

oItA

ll C

orpo

ratio

n on

the

issu

es d

iscu

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as

of th

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f pub

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B

ecau

se C

anD

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ll m

ust r

espo

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cha

ngin

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t sho

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part

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© 2

002

Can

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Cor

pora

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All

right

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anD

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cces

sibi

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Can

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Pre

ss, M

SD

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the

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re e

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regi

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adem

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Cor

pora

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in th

e U

nite

d S

tate

s an

d/or

oth

er c

ount

ries.

The

na

mes

of a

ctua

l com

pani

es a

nd p

rodu

cts

men

tione

d he

rein

may

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the

trade

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ir re

spec

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owne

rs.

Rev

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11/

2/20

07

C

anD

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gula

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pdat

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s w

ebsi

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abou

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acc

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1998 Amendment to Section 508 of the Rehabilitation Act

Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998

SEC. 508. ELECTRONIC AND INFORMATION TECHNOLOGY

(a) REQUIREMENTS FOR FEDERAL DEPARTMENTS AND AGENCIES.--

(1) ACCESSIBILITY.--

(A) DEVELOPMENT, PROCUREMENT, MAINTENANCE, OR USE OF ELECTRONIC AND INFORMATION TECHNOLOGY.--When developing, procuring, maintaining, or using electronic and information technology, each Federal department or agency, including the United States Postal Service, shall ensure, unless an undue burden would be imposed on the department or agency, that the electronic and information technology allows, regardless of the type of medium of the technology--

(i) individuals with disabilities who are Federal employees to have access to and use of information and data that is comparable to the access to and use of the information and data by Federal employees who are not individuals with disabilities; and

(ii) individuals with disabilities who are members of the public seeking information or services from a Federal department or agency to have access to and use of information and data that is comparable to the access to and use of the information and data by such members of the public who are not individuals with disabilities.

(B) ALTERNATIVE MEANS EFFORTS.--When development, procurement, maintenance, or use of electronic and information technology that meets the standards published by the Access Board under paragraph (2) would impose an undue burden, the Federal department or agency shall provide individuals with disabilities covered by paragraph (1) with the information and data involved by an alternative means of access that allows the individual to use the information and data.

(2) ELECTRONIC AND INFORMATION TECHNOLOGY STANDARDS.--

(A) IN GENERAL.--Not later than 18 months after the date of enactment of the Rehabilitation Act Amendments of 1998, the Architectural and Transportation Barriers Compliance Board (referred to in this section as the 'Access Board'), after consultation with the Secretary of Education, the Administrator of General Services, the Secretary of Commerce, the Chairman of the Federal Communications Commission, the Secretary of Defense, and the head of any other Federal department or agency that the Access Board determines to be appropriate, including consultation on relevant research findings, and after consultation with the electronic and information technology industry and appropriate public or nonprofit agencies or organizations, including organizations representing individuals with disabilities, shall issue and publish standards setting forth--

(i) for purposes of this section, a definition of electronic and information technology that is consistent with the definition of information technology specified in section 5002(3) of the Clinger-Cohen Act of 1996 (40 U.S.C. 1401(3)); and

(ii) the technical and functional performance criteria necessary to implement the requirements set forth in paragraph

(1). (B) REVIEW AND AMENDMENT.--The Access Board shall periodically review and, as appropriate, amend the standards required under subparagraph (A) to reflect technological advances or changes in electronic and information technology.

(3) INCORPORATION OF STANDARDS.--Not later than 6 months after the Access Board publishes the standards required under paragraph (2), the Federal Acquisition Regulatory Council shall revise the Federal Acquisition Regulation and each Federal department or agency shall revise the Federal procurement policies and directives under the control of the department or agency to incorporate those standards. Not later than 6 months after the Access Board revises any standards required under paragraph (2), the Council shall revise the Federal Acquisition Regulation and each appropriate Federal department or agency shall revise the procurement policies and directives, as necessary, to incorporate the revisions.

(4) ACQUISITION PLANNING.--In the event that a Federal department or agency determines that compliance with the standards issued by the Access Board under paragraph (2) relating to procurement imposes an undue burden, the documentation by the department or agency supporting the procurement shall explain why compliance creates an undue burden.

(5) EXEMPTION FOR NATIONAL SECURITY SYSTEMS.--This section shall not apply to national security systems, as that term is defined in section 5142 of the Clinger-Cohen Act of 1996 (40 U.S.C. 1452).

(6) CONSTRUCTION.--

(A) EQUIPMENT.--In a case in which the Federal Government provides access to the public to information or data through electronic and information technology, nothing in this section shall be construed to require a Federal department or agency--

(i) to make equipment owned by the Federal Government available for access and use by individuals with disabilities covered by paragraph (1) at a location other than that where the electronic and information technology is provided to the public; or

(ii) to purchase equipment for access and use by individuals with disabilities covered by paragraph (1) at a location other than that where the electronic and information technology is provided to the public.

(B) SOFTWARE AND PERIPHERAL DEVICES.--Except as required to comply with standards issued by the Access Board under paragraph (2), nothing in paragraph (1)

requires the installation of specific accessibility-related software or the attachment of a specific accessibility-related peripheral device at a workstation of a Federal employee who is not an individual with a disability.

(b) TECHNICAL ASSISTANCE.--The Administrator of General Services and the Access Board shall provide technical assistance to individuals and Federal departments and agencies concerning the requirements of this section.

(c) AGENCY EVALUATIONS.--Not later than 6 months after the date of enactment of the Rehabilitation Act Amendments of 1998, the head of each Federal department or agency shall evaluate the extent to which the electronic and information technology of the department or agency is accessible to and usable by individuals with disabilities described in subsection (a)(1), compared to the access to and use of the technology by individuals described in such subsection who are not individuals with disabilities, and submit a report containing the evaluation to the Attorney General.

(d) REPORTS.--

(1) INTERIM REPORT.--Not later than 18 months after the date of enactment of the Rehabilitation Act Amendments of 1998, the Attorney General shall prepare and submit to the President a report containing information on and recommendations regarding the extent to which the electronic and information technology of the Federal Government is accessible to and usable by individuals with disabilities described in subsection (a)(1).

(2) BIENNIAL REPORTS.--Not later than 3 years after the date of enactment of the Rehabilitation Act Amendments of 1998, and every 2 years thereafter, the Attorney General shall prepare and submit to the President and Congress a report containing information on and recommendations regarding the state of Federal department and agency compliance with the requirements of this section, including actions regarding individual complaints under subsection (f).

(e) COOPERATION.--Each head of a Federal department or agency (including the Access Board, the Equal Employment Opportunity Commission, and the General Services Administration) shall provide to the Attorney General such information as the Attorney General determines is necessary to conduct the evaluations under subsection (c) and prepare the reports under subsection (d).

(f) ENFORCEMENT.--

(1) GENERAL.--

(A) COMPLAINTS.--Effective 6 months after the date of publication by the Access Board of final standards described in subsection (a)(2), any individual with a disability may file a complaint alleging that a Federal department or agency fails to comply with subsection (a)(1) in providing electronic and information technology.

(B) APPLICATION.--This subsection shall apply only to electronic and information technology that is procured by a Federal department or agency not less than 6 months after the date of publication by the Access Board of final standards described in subsection (a)(2).

(2) ADMINISTRATIVE COMPLAINTS.--Complaints filed under paragraph (1) shall be filed with the Federal department or agency alleged to be in noncompliance. The Federal department or agency receiving the complaint shall apply the complaint procedures established to implement Section 504 for resolving allegations of discrimination in a federally conducted program or activity.

(3) CIVIL ACTIONS.--The remedies, procedures, and rights set forth in sections 505(a)(2) and 505(b) shall be the remedies, procedures, and rights available to any individual with a disability filing a complaint under paragraph (1).

(g) APPLICATION TO OTHER FEDERAL LAWS.--This section shall not be construed to limit any right, remedy, or procedure otherwise available under any provision of Federal law (including sections 501 through 505) that provides greater or equal protection for the rights of individuals with disabilities than this section.

Section 508 Standards

� Subpart A -- Generalo 1194.1 Purpose.o 1194.2 Application.o 1194.3 General exceptions.o 1194.4 Definitions.o 1194.5 Equivalent facilitation.

� Subpart B -- Technical Standardso 1194.21 Software applications and operating systems.o 1194.22 Web-based intranet and internet information and

applications. 16 rules.o 1194.23 Telecommunications products.o 1194.24 Video and multimedia products.o 1194.25 Self contained, closed products.o 1194.26 Desktop and portable computers.

� Subpart C -- Functional Performance Criteria o 1194.31 Functional performance criteria.

� Subpart D -- Information, Documentation, and Support o 1194.41 Information, documentation, and support.

� Figures to Part 1194

Authority: 29 U.S.C. 794d.

Subpart A -- General § 1194.1 Purpose.

The purpose of this part is to implement section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d). Section 508 requires that when Federal agencies develop, procure, maintain, or use electronic and information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who are not individuals with disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

§ 1194.2 Application.

(a) Products covered by this part shall comply with all applicable provisions of this part. When developing, procuring, maintaining, or using electronic and information technology, each agency shall ensure that the products comply with the applicable

provisions of this part, unless an undue burden would be imposed on the agency.

(1) When compliance with the provisions of this part imposes an undue burden, agencies shall provide individuals with disabilities with the information and data involved by an alternative means of access that allows the individual to use the information and data.

(2) When procuring a product, if an agency determines that compliance with any provision of this part imposes an undue burden, the documentation by the agency supporting the procurement shall explain why, and to what extent, compliance with each such provision creates an undue burden.

(b) When procuring a product, each agency shall procure products which comply with the provisions in this part when such products are available in the commercial marketplace or when such products are developed in response to a Government solicitation. Agencies cannot claim a product as a whole is not commercially available because no product in the marketplace meets all the standards. If products are commercially available that meet some but not all of the standards, the agency must procure the product that best meets the standards.

(c) Except as provided by §1194.3(b), this part applies to electronic and information technology developed, procured, maintained, or used by agencies directly or used by a contractor under a contract with an agency which requires the use of such product, or requires the use, to a significant extent, of such product in the performance of a service or the furnishing of a product.

§ 1194.3 General exceptions.

(a) This part does not apply to any electronic and information technology operated by agencies, the function, operation, or use of which involves intelligence activities, cryptologic activities related to national security, command and control of military forces, equipment that is an integral part of a weapon or weapons system, or systems which are critical to the direct fulfillment of military or intelligence missions. Systems which are critical to the direct fulfillment of military or intelligence missions do not include a system that is to be used for routine administrative and business applications (including payroll, finance, logistics, and personnel management applications).

(b) This part does not apply to electronic and information technology that is acquired by a contractor incidental to a contract.

(c) Except as required to comply with the provisions in this part, this part does not require the installation of specific accessibility-related software or the attachment of an assistive technology device at a workstation of a Federal employee who is not an individual with a disability.

(d) When agencies provide access to the public to information or data through electronic and information technology, agencies are not required to make products owned by the agency available for access and use by individuals with disabilities at a location other than that where the electronic and information technology is provided to

the public, or to purchase products for access and use by individuals with disabilities at a location other than that where the electronic and information technology is provided to the public.

(e) This part shall not be construed to require a fundamental alteration in the nature of a product or its components.

(f) Products located in spaces frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment are not required to comply with this part.

§ 1194.4 Definitions.

The following definitions apply to this part:

Agency. Any Federal department or agency, including the United States Postal Service.

Alternate formats. Alternate formats usable by people with disabilities may include, but are not limited to, Braille, ASCII text, large print, recorded audio, and electronic formats that comply with this part.

Alternate methods. Different means of providing information, including product documentation, to people with disabilities. Alternate methods may include, but are not limited to, voice, fax, relay service, TTY, Internet posting, captioning, text-to-speech synthesis, and audio description.

Assistive technology. Any item, piece of equipment, or system, whether acquired commercially, modified, or customized, that is commonly used to increase, maintain, or improve functional capabilities of individuals with disabilities.

Electronic and information technology. Includes information technology and any equipment or interconnected system or subsystem of equipment, that is used in the creation, conversion, or duplication of data or information. The term electronic and information technology includes, but is not limited to, telecommunications products (such as telephones), information kiosks and transaction machines, World Wide Web sites, multimedia, and office equipment such as copiers and fax machines. The term does not include any equipment that contains embedded information technology that is used as an integral part of the product, but the principal function of which is not the acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information. For example, HVAC (heating, ventilation, and air conditioning) equipment such as thermostats or temperature control devices, and medical equipment where information technology is integral to its operation, are not information technology.

Information technology. Any equipment or interconnected system or subsystem of equipment, that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information. The term information technology includes computers, ancillary equipment, software, firmware and similar procedures, services (including

support services), and related resources.

Operable controls. A component of a product that requires physical contact for normal operation. Operable controls include, but are not limited to, mechanically operated controls, input and output trays, card slots, keyboards, or keypads.

Product. Electronic and information technology.

Self Contained, Closed Products. Products that generally have embedded software and are commonly designed in such a fashion that a user cannot easily attach or install assistive technology. These products include, but are not limited to, information kiosks and information transaction machines, copiers, printers, calculators, fax machines, and other similar types of products.

Telecommunications. The transmission, between or among points specified by the user, of information of the user's choosing, without change in the form or content of the information as sent and received.

TTY. An abbreviation for teletypewriter. Machinery or equipment that employs interactive text based communications through the transmission of coded signals across the telephone network. TTYs may include, for example, devices known as TDDs (telecommunication display devices or telecommunication devices for deaf persons) or computers with special modems. TTYs are also called text telephones.

Undue burden. Undue burden means significant difficulty or expense. In determining whether an action would result in an undue burden, an agency shall consider all agency resources available to the program or component for which the product is being developed, procured, maintained, or used.

§ 1194.5 Equivalent facilitation.

Nothing in this part is intended to prevent the use of designs or technologies as alternatives to those prescribed in this part provided they result in substantially equivalent or greater access to and use of a product for people with disabilities.

Subpart B -- Technical Standards § 1194.21 Software applications and operating systems.

(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to

the product developer.

(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that assistive technology can track focus and focus changes.

(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text.

(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

(g) Applications shall not override user selected contrast and color selections and other individual display attributes.


(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.


(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

(l) When electronic forms are used, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

§ 1194.22 Web-based intranet and internet information and applications.



(c) Web pages shall be designed so that all information conveyed with color is also

available without color, for example from context or markup.



(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

(g) Row and column headers shall be identified for data tables.

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

(i) Frames shall be titled with text that facilitates frame identification and navigation.


(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology.


(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.



Note to §1194.22:

1. The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0

(WCAG 1.0) (May 5, 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium:

Section 1194.22 Paragraph WCAG 1.0 Checkpoint (a) 1.1 (b) 1.4 (c) 2.1 (d) 6.1 (e) 1.2 (f) 9.1 (g) 5.1 (h) 5.2 (i) 12.1 (j) 7.1 (k) 11.4

2. Paragraphs (l), (m), (n), (o), and (p) of this section are different from WCAG 1.0. Web pages that conform to WCAG 1.0, level A (i.e., all priority 1 checkpoints) must also meet paragraphs (l), (m), (n), (o), and (p) of this section to comply with this section. WCAG 1.0 is available at http://www.w3.org/TR/1999/WAI-WEBCONTENT-19990505.

§ 1194.23 Telecommunications products.




(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.

(e) Where provided, caller identification and similar telecommunications functions shall

also be available for users of TTYs, and for users who cannot see displays.

(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.

(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use.

(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.

(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.

(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.

(k) Products which have mechanically operated controls or keys, shall comply with the following:

(1) Controls and keys shall be tactilely discernible without activating the controls or keys.

(2) Controls and keys shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2 N) maximum.

(3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.

(4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.

§ 1194.24 Video and multimedia products.

(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches

vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.


(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.

(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.


§ 1194.25 Self contained, closed products.

(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach assistive technology to the product. Personal headsets for private listening are not assistive technology.

(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4).

(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.

(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.

(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use.

(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.



(j) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following:

(1) The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length (see Figure 1 of this part).

(2) Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor.

(3) Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor.

(4) Operable controls shall not be more than 24 inches behind the reference plane (see Figure 2 of this part).

§ 1194.26 Desktop and portable computers.

(a) All mechanically operated controls and keys shall comply with §1194.23 (k) (1) through (4).

(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4).


(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards.

Subpart C -- Functional Performance Criteria § 1194.31 Functional performance criteria.

(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided.

(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people

who are visually impaired shall be provided.

(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided.

(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided.

(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Subpart D -- Information, Documentation, and Support § 1194.41 Information, documentation, and support.

(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

(c) Support services for products shall accommodate the communication needs of end-users with disabilities.

Figures to Part 1194

Figure 1Vertical Plane Relative to Operative Control

Figure 2 Height of Operative Control Relative to a Vertical Plane

1. Section 508 does not apply to national security systems, as that term is defined in section 5142 of the Clinger-Cohen Act of 1996 (40 U.S.C. 1452).

2. The Access Board is an independent Federal agency established by section 502 of the Rehabilitation Act (29 U.S.C. 792) whose primary mission is to promote accessibility for individuals with disabilities. The Access Board consists of 25 members. Thirteen are appointed by the President from among the public, a majority of who are required to be individuals with disabilities. The other twelve are heads of

the following Federal agencies or their designees whose positions are Executive Level IV or above: The departments of Health and Human Services, Education, Transportation, Housing and Urban Development, Labor, Interior, Defense, Justice, Veterans Affairs, and Commerce; the General Services Administration; and the United States Postal Service.

3. Whenever the Access Board revises its standards, the Federal Acquisition Regulatory Council is required to revise the FAR, and each appropriate Federal agency is required to revise its procurement policies and directives within six months to incorporate the revisions.

4. 48 CFR Chapter 1, part 2, §2.101 Definitions Information Technology (c).

TecAccess Mac McCuller, Training Manager

[email protected](804)-365-8476

Your Opinion Counts! Training & Seminar Evaluation Questionnaire

Date: November 6, 2007 Instructor: Doug Wakefield

Seminar Title: Review of 1194.23-1194.26 (Morning Session) The Role of VPATs in Procurement (Afternoon Session)

Name and Contact Information: (optional) ___________________________________________________

Thank you for attending a TecAccess Section 508 Training Class. In order to help plan future training courses, please respond to the questions below using the four-point scale. One is low; four is high. Respond to items 8 – 12 in narrative form. Unsatisfactory Poor Good Excellent

Overall Quality 1 2 3 4

Registration process 1 2 3 4

Schedule / Agenda 1 2 3 4

Content / Topics 1 2 3 4

Speaker(s) 1 2 3 4

Student Materials 1 2 3 4

Meeting Room 1 2 3 4

Please elaborate on any item above: _________________________________________________________

______________________________________________________________________________________

What was the most value to you in this seminar? ______________________________________________

______________________________________________________________________________________

What was of least value to you in this seminar? ________________________________________________

______________________________________________________________________________________

Your suggestions for improving this seminar______________________________________________________________________________________________________________________________________________________________________

Please tell us about other classes you would like to attend________________________________________ ______________________________________________________________________________________

TecAccess Mac McCuller, Training Manager

[email protected](804)-365-8476

Your Opinion Counts! Training & Seminar Evaluation Questionnaire

Date: November 5, 2007 Instructor: Doug Wakefield

Seminar Title: Overview of Section 508 and Review of 1194.21 and 1194.22

Name and Contact Information: (optional) ___________________________________________________

Thank you for attending a TecAccess Section 508 Training Class. In order to help plan future training courses, please respond to the questions below using the four-point scale. One is low; four is high. Respond to items 8 – 12 in narrative form.

Unsatisfactory Poor Good Excellent

Overall Quality 1 2 3 4

Registration process 1 2 3 4

Schedule / Agenda 1 2 3 4

Content / Topics 1 2 3 4

Speaker(s) 1 2 3 4

Student Materials 1 2 3 4

Meeting Room 1 2 3 4

Please elaborate on any item above: _________________________________________________________

______________________________________________________________________________________

What was the most value to you in this seminar? ______________________________________________

______________________________________________________________________________________

What was of least value to you in this seminar? ________________________________________________

______________________________________________________________________________________

Your suggestions for improving this seminar______________________________________________________________________________________________________________________________________________________________________

Please tell us about other classes you would like to attend________________________________________ ______________________________________________________________________________________

Role of VPAT™ in Procurement Page 1 11/2/2007

VPAT™

Voluntary Product Accessibility Template

Review Checklist

A VPAT™ provides information on how a product or service claims to conform to the standards of Section 508 of the Rehabilitation Act of 1973 (as amended). It is recommended that E&IT vendors prepare VPATs™ by following the basic guidelines suggested by the Information Technology Industry Council (ITI) in their “Best Practices for Electronic and Information Technology Vendors” at http://www.itic.org/.

It is also recommends that procurement agents, or those responsible for conducting Market Research to identify accessible and Section 508-compliant Electronic and Information Technology (E & I T), review VPATs with the understanding that vendors who employ the suggested language from ITI are demonstrating a good first step: they understand the importance of communicating their product’s accessibility and compliance to Section 508 in a manner that will facilitate the market research requirements of government procurement officials.

The following checklist is useful for recording the results of VPAT™ reviews.


Date: ________________ VPAT Accepted? YES NO

Product Name: ___________________________________________________

Product Version Number: ___________

Vendor Company Name: ___________________________________________

Reviewer: ________________________________________________

Questions to ask when analyzing VPATs™:

1. YES NOIs the VPAT™ Date included? This will show you that the VPAT is up to date.

2. YES NOIs the product clearly identified by Name and Version Number, or Release Date?

3. YES NOIs Vendor Contact (POC) Information readily available? This will allow you to easily contact the vendor with additional questions.

4. YES NOIs there a Summary Table (or snapshot equivalent) that shows the subsections of subparts B and C of the Section 508 Standards, and does it identify those that apply?

5. YES NOAre there Subsequent Tables that contain the actual Section 508 language of the referenced subsection, divided up into its respective subparagraphs (a, b, c, etc.) for each subpart that does apply?

6. YES NODoes the VPAT™ use the ITI-suggested language, and is it used consistently throughout?

Questions to ask for the Summary Table:

1. YES NODoes Column 1 (Criteria) of the Summary Table describe the subsections?

2. YES NODoes Column 2 (Supporting Features) of the Summary Table describe whether the product has features that support the accessibility Criteria of the corresponding subsection, or, state “Not Applicable”?

3. YES NODoes Column 3 (Remarks & Explanations) of the Summary Table contain additional General remarks about the product?


Questions to ask for the Subsequent Tables

1. YES NODoes Column 1 (Criteria) of Subsequent Tables contain the lettered paragraphs of the respective subsection?

2. YES NODoes Column 2 (Supporting Features) of the Subsequent Tables describe whether the product has features that support the accessibility criteria of the corresponding subparagraph, or, state “Not Applicable”?

3. YES NODoes Column 3 (Remarks & Explanations) of the Subsequent Tables contain additional Detailed remarks and explanations about the product?

If applicable:

3.1. YES NOIs there a list of Accessibility Features?

3.2. YES NODoes it explain in detail where in the product an “Exception” occurs?

3.3. YES NODoes it explain the “Equivalent Methods of Facilitation”?