11 Organ Transformations, Birth, Growth, Decline and Death(1)

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    11-Copyright 2007 Prentice Hall 1

    Organizational Theory,Design, and Change

    Fifth Edition

    Gareth R. Jones

    Chapter 11

    Organizational

    Transformations: Birth,Growth, Decline,

    and Death

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    Learning Objectives

    1. Appreciate the problems involved insurviving the perils of organizationalbirth and what founders can do tohelp their new organizations tosurvive

    2. Describe the typical problems thatarise as an organization grows andmatures, and how an organizationmust change if it is to survive andprosper

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    Learning Objectives (cont.)

    3. Discuss why organizational declineoccurs, identify the stages of decline,and how managers can change theirorganizations to prevent failure andeventual death or dissolution

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    The Organizational Life Cycle

    Organizational life cycle: apredictable sequence of stages ofgrowth and change

    The four principal stages of the

    organizational life cycle: Birth

    Growth

    Decline

    Death

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    Figure 11-1: Model of theOrganizational Life Cycle

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    Organizational Birth

    Organizational birth: the founding ofan organization

    Occurs when entrepreneurs take advantageof opportunities to use their skills andcompetences to create value

    A dangerous life cycle stage associatedwith the greatest chance of failure

    Liability of newness: the dangers associatedwith being the first in a new environment

    New organization is fragile because it lacks aformal structure

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    Organizational Birth (cont.) Developing a plan for a new business

    Begins when an entrepreneur notices anopportunity to develop a new or improvedproduct or service

    Tests the feasibility of the new productidea

    SWOT analysis

    Examine the strengths and weaknesses ofthe idea

    Decide whether the new product idea isfeasible

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    Organizational Birth (cont.)

    Developing a plan for a new business(cont.)

    Plan should include:

    Statement of the organizations mission,goals, and financial objectives

    Statement of the organizations strategicobjectives

    List of all the functional and organizationalresources required to implement the idea

    Timeline that contains specific milestonesused to measure the progress of the venture

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    Table 11-1: Developing aBusiness Plan

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    A Population Ecology Model oOrganizational Birth Population ecology theory: a

    theory that seeks to explain the factorsthat affect the rate at which neworganizations are born (and die) in apopulation of existing organizations

    Population of organizations: theorganizations that are competing for thesame set of resources in the environment

    Environmental niches: particular setsof resources or skills

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    Population Ecology Model(cont.)

    Number of births determined by theavailability of resources

    Population density: the number oforganizations that can compete for thesame resources in a particularenvironment

    Factors that produce a rapid birth rate

    Availability of knowledge and skills to generatesimilar new organizations

    New organizations that survive provide rolemodels

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    Population Ecology Model(cont.)

    As environment is populated with anumber of successful organizations,birth rate tapers off because:

    Fewer resources are available fornewcomers

    First-mover advantages: benefits derivedfrom being an early entrant into a newenvironment

    Difficulty of competing with existingcompanies

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    Figure 11-2: OrganizationalBirth Rates Over Time

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    Population Ecology Model(cont.)

    Survival strategies

    Strategies that organizations can use togain access to resources and enhancetheir chances of survival in theenvironment

    r-strategy versus K-strategy r-strategy:a strategy of entering a new

    environment early

    K-strategy:a strategy of entering anenvironment late, after other organizationshave tested the environment

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    Population Ecology Model(cont.)

    Survival strategies (cont.) Specialists: organizations that

    concentrate their skills to pursue anarrow range of resources in a singleniche

    Generalists: organizations that spreadtheir skills thin to compete for a broadrange of resources in many niches

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    Population Ecology Model(cont.)Process of natural selection

    Two sets of strategies result in: r-Specialist,r-Generalist, K-Specialist, K-Generalist Early in an environment, new organizations are

    likely to become r-Specialists Move quickly to focus on serving the needs of a

    particular group As r-Specialists grow, they often become generalists

    and compete in new niches

    K-Generalists often move into the market andthreaten the weaker r-Specialists

    Eventually, the market is dominated by thestrongest r-Specialists, r-Generalists, and K-Generalists

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    Figure 11-3: Strategies for Competingin the Resource Environment

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    Population Ecology Model(cont.) Natural selection: the process that

    ensures the survival of organizationsthat have the skills and abilities thatbest fit with the environment

    Over time, weaker organizations diebecause they cannot adapt theirprocedures to fit changes in theenvironment

    Natural selection is a competitiveprocess

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    The Institutional Theory ofOrganizational Growth

    Organizational growth: the life-cyclestage in which organizations developvalue-creation skills and competencesthat allow them to acquire additionalresources

    Organizations can develop competitiveadvantages by increasing division of labor

    Creates surplus resources that foster

    greater growth Growth should not be an end-in-itself

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    The Institutional Theory ofOrganizational Growth (cont.) Institutional theory: a theory that

    studies how organizations canincrease their ability to grow andsurvive in a competitive environmentby becoming legitimate in the eyes of

    their stakeholders Institutional environment: values

    and norms in an environment thatgovern the behavior of a populationof organizations

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    The Institutional Theory ofOrganizational Growth (cont.)

    Organizational isomorphism: thesimilarity among organizations in apopulation

    Three processes that explain whyorganizations become similar are:

    Coercive isomorphism

    Mimetic isomorphism

    Normative isomorphism

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    The Institutional Theory ofOrganizational Growth (cont.) Coercive isomorphism: exists when

    an organization adopts certain normsbecause of pressures exerted by otherorganizations and by society in general

    Increasing dependence of oneorganization on another leads to greatersimilarity

    Mimetic isomorphism: exists whenorganizations intentionally imitate oneanother to increase their legitimacy

    Environmental uncertainty increases thelikelihood of imitation

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    The Institutional Theory ofOrganizational Growth (cont.)

    Normative isomorphism: existswhen organizations indirectly adopt thenorms and values of otherorganizations in the environment

    Organizations acquire norms and valueswhen: Employees move from one organization to

    another and bring with them the norms andvalues of their former employer

    They participate in the activities of industry,trade, and professional associations

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    The Institutional Theory ofOrganizational Growth (cont.)

    Disadvantages of isomorphism

    Organizations may learn ways to behavethat have become outdated and nolonger lead to organizationaleffectiveness

    Pressure to imitate may reduce the levelof innovation in the environment

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    Greiners Model of

    Organizational Growth

    Greiner proposes five growth stages Each stage results in a crisis

    Advancement to the next stage requiressuccessfully resolving the crisis in theprevious stage

    Stage 1: Growth through creativity Entrepreneurs develop the skills to create

    and introduce new products

    Organizational learning occurs

    Crisis of leadershipentrepreneurs maylack management skills

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    Greiners Model of

    Organizational Growth (cont.)Stage 2: Growth through direction

    Crisis of leadership results in recruitmentof top-level managers who takeresponsibility for the organizationsstrategy

    Often turns around an organizationsfortunes

    Crisis of autonomy

    Creative people lose control over new productdevelopment

    Professional managers run the show

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    Greiners Model of

    Organizational Growth (cont.)

    Stage 3: Growth through delegation To solve the crisis of autonomy,

    managers must delegate

    Strike a balance between the need forprofessional management and the opportunityfor entrepreneurship

    Movement toward product team structure

    Crisis of control as power struggles over

    resources emerge between top-level andlower-level managers

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    Greiners Model of

    Organizational Growth (cont.)

    Stage 4: Growth through coordination To resolve crisis of control, managers

    must find right balance of centralized anddecentralized control

    Top management takes on role of

    coordinating different divisionsAttempt to inculcate a companywide

    perspective

    Crisis of red tape Increasing reliance on rules and standard

    procedures

    Organization becomes overly bureaucratic

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    Greiners Model of

    Organizational Growth (cont.)

    Stage 5: Growth through collaboration

    Emphasizes greater spontaneity inmanagement action

    Greater use of product team and matrixstructures

    Changing from a mechanistic to anorganic structure as an organization

    grows is a difficult task

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    Figure 11-4: Greiners Model of

    Organizational Growth

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    Organizational Decline andDeath

    Organizational decline: the life-cycle stage that an organization enterswhen it fails to anticipate, recognize,avoid, neutralize, or adapt to externalor internal pressures that threaten itslong-term survival

    May occur because organizations growtoo much

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    Organizational Decline andDeath (cont.)Effectiveness and profitability

    Assessing an organizations effectivenessinvolves comparing its profitability relativeto others

    Profitability:measures how well a

    company is making use of its resourcesby investing them in ways to creategoods and services that generate profitwhen sold Short term profits say little about how well

    managers are using resources to generatefuture profits

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    Figure 11.5: Relationship BetweenOrganizational Size and OrganizationalEffectiveness

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    Figure 11.6: Differences inProfitability

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    Organizational Decline andDeath (cont.)

    Organizational inertia: the forcesinside an organization that make itresistant to change

    Risk aversion: managers becomeunwilling to bear the uncertainty ofchange as organizations grow

    The desire to maximize rewards:

    managers may increase the size of thecompany to maximize their own rewardseven when this growth reducesorganizational effectiveness

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    Organizational Decline andDeath (cont.)

    Organizational inertia(cont.)

    Overly bureaucratic culture: in largeorganizations, property rights canbecome so strong that managers spendall their time protecting their specific

    property rights instead of working toadvance the organization

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    Organizational Decline andDeath (cont.)

    Uncertain and changing environment Affect an organizations ability to obtain

    scarce resources, thereby leading todecline

    Makes it difficult for top management toanticipate the need for change and tomanage the way organizations changeand adapt to the environment

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    Weitzel and Jonssons Model

    of Organizational Decline

    Five stages of decline

    Stage 1: Blinded: organizations areunable to recognize the internal orexternal problems that threaten theirlong-term survival

    Stage 2: Inaction: despite clear signs ofdeteriorating performance, topmanagement takes little actions to correctproblems

    Gap between acceptable performance andactual performance increases

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    Weitzel and Jonssons Model

    (cont.)

    Five stages of decline (cont.) Stage 3: Faulty action: managers may

    have made the wrong decisions becauseof conflict in the top-management team,or they may have changed too little toolate fearing more harm than good fromreorganization

    Stage 4: Crisis: by the time this stagehas arrived, only radical changes in

    strategy and structure can stop the decline Stage 5: Dissolution: decline isirreversible and the organization cannotrecover

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    Figure 11-6: Weitzel and JonssonsModel of Organizational Decline