1.1 Introduction to Hotel Industry & Its Growth in India.ppsx

1.1. Introduction to Hotel Industry & its Growth.

1. Hotel & Catering Industry.

Compiled by A.K. Sharma

India Overview: S.W.O.T.

STRENGTS:• Abundant Manpower• Operational Skills

WEAKNESS:• Political opposition from developed countries.

• Shortage of Right kind of people.

OPPORTUNITIES:• Increase in Revenue

THREAT:• Competition from other Low Cost Destination


Jobs Offers In Hospitality Sector

• In the next three years, the industry will need more than one lakh; trained unemployable staff in the hospitality industry.

• The supply, however, falls behind. India’s States run 31 Institute of Hotel Management Institute and around 150 private institutions, produces around 12,500 graduates each year.

• Apart from 5 star hotels, 4 star and 3 star hotels too compete for this pool of graduates.

• Around 54,000 employees would be required in the premium segment alone. We can expect more than 1000 hotel rooms in the next six months. Where will we get trained staff ????


Demand

• Our core focus has been to identify high potential employees and nurture them through individual development plans.

• Hotels also make sure they groom talent.


Career

• Hotels are doing there best to bridge the manpower gap, by offering long term contracts to villagers in remote tourist spots.

• We Have to bridge this gap with Good training Institutes.


Facts and Figures

• Tourism is presently the most important civil industry in the world. The hospitality industry is second only to the global oil industry in terms of turnover, and is, by far, the largest employer around the world.

• 10 percent of the world’s workforce is in the Tourism Industry.

• The world tourism organization has predicted that India will receive 25 million tourist by 2015.


World Travel & Trade Council

• The world travel and trade council, figures indicate that the Indian tourism demand is expected to grow at 8.8% from 2007 – 2016.

• According to the World Tourism & Travel Council , revenue from foreigners traveling to India is expected to grow up to US 424 billion dolor by 2015.


Domestic Tourist

• Around 500 million domestic tourists are projected to travel across India by 2011compared to around 325 million in 2006 and growing at over 10% annually.

• Moreover, the sector is expected to provide over 40,000 Jobs.


International Report

• According to an International report average employee to room ratio is 1:8 in Indian Hotels across all markets and drops to 1:5.

• The hotel sector would need a fresh workforce of at least 94,000 by 2012.

• In the FHRAI Memorandum presented to the government recently , it is said that at least 1,50,000 additional rooms required to meet the target of 5 million foreign tourist arrivals.

• Nearly 11 percent of the hotel demand in the country is from long stay guest.


Average Room Rate

• Average room rates of hotels in India is increasing up to 20% almost equal to that of the hotels in developed countries such as US and Europe.

• This shortage has stimulated investments in the Hotel Industry.

• The average duration of stay in India is one of the highest in the World.


Cruise Shipping

• Cruise shipping is growing globally at the rate of 12-15% annually.


Online Travel industry

• Growing at the current rate the Online Travel Industry in India has become 2 billion industry.


International Recognition

• India has been elected to head the UN world tourism organization (UNWTO) the highest policy making world tourism body represented by 150 countries.

• India bagged the world’s leading Destination Marketing Award for the Incredible India Campaign.


Government Initiatives

• Railways have planned to setup 100 budget hotels at various stations along with private hospitality players.

• Launch of Incredible India Campaign.


Medical Tourism Industry

• Railways have planned to setup 100 budget hotels at various stations along with private hospitality players.

• Launch of Incredible India Campaign.


The answer is simple::

• The first step is knowledge.

• The second step is action :Making a commitment to apply this knowledge and follow through with your commitment.


Image

• You never get a second chance to make a first impression.

• Dress and grooming are only one aspect that forms first impression.

• Equally important are voice inflection, posture, personality style and attitude.


Attitude

• Ralph Waldo Emerson once said “People don’t seem to see that their opinion of the world is also a confession of character.

• In other words, if we think this is a miserable world to live in, then we live in a miserable world … and probably make it miserable for others to live in.

• Our attitudes are reflected in everything we do


Learning

• You set aside time on a regular basis during which you can deepen your knowledge of your field.

• The fact is that with an increase in knowledge comes an increase in confidence and authority.


Knowledge

• Its also important to develop your ability to discuss a broad spectrum of subjects.

• This is serious handicap for professionals.

• Seek knowledge as the plant seek sunlight.


Sensitivity

• No matter how great is your conversation skill may be, you efforts will be completely wasted if you are not sensitive to your students need.

• Try to find out the real meaning behind the verbal ones.


Enthusiasm

• It is literally impossible to be a top PROFESSIONAL in your field without a contagious sense of enthusiasm.

• They will become interested in you as a person. This is what you want , both for yourself and students.


Professionalism

• Professionalism is a state of mind and conduct.

• It is not what you do, it is the way you do.

• There are many highly paid corporate incompetents as well as many very professional volunteers in every field.


Maturity

• Maturity is a rather nebulous quality. It combines all the positive character traits we have already mentioned.

• One of the things that distinguish a mature person is the ability to recognize the need to do things whether liking them or not.

• Maturity means handling setbacks and disappointments without becoming self destructive.\

• There are times when things won’t go right and those times won’t last forever.


Than

ks

Wish you a

great career

Ahead


Documents

1.1 Introduction to Hotel Industry & Its Growth in India.ppsx