Upload
amirqayyum
View
236
Download
0
Embed Size (px)
Citation preview
8/10/2019 10.Ishikawa Pareto
1/20
Ishikawa and Pareto
Nur Amira Farihan Bt Abdul Razak G1328638
Nur Aliaa Che Abdullah G1311828
Nur Adibah Mohd Salleh G1218294
Nima Abdiaziz G1322784
8/10/2019 10.Ishikawa Pareto
2/20
Introduction
This study is done to analyze the two tools for strategicmanagement which are Ishikawas Fishbone Diagram and Paret
Objectives:
To understand the concept or definition of Ishikawas Fishbone
Diagram and Pareto
To identify how to apply the strategy
To relate the strategy with the real case study or organization
8/10/2019 10.Ishikawa Pareto
3/20
Ishikawa diagrams was developed by Kaoru Ishikawa in 196measuring quality control processes in the shipbuilding indu
Also referred as fish bone diagrams because they resemble awith the "ribs" representing the causesof an event and the showing at the head of the skeleton.
The purpose of the Ishikawa diagram is to assist teams in catmany potential causes of problems or issues in an orderly w
identifying root causes.
Ishikawas Fishbone Diagram
8/10/2019 10.Ishikawa Pareto
4/20
Define theProblem
To define the problem for which the root cause has to be identif
Brainstorm
Gathers ideas from people who are potential contributors, to secauses of the problems
Categorize
Mckinsey 7s Framework
4Ps of Service Industry, 6 Ms Manufacturing Industry, Process St
How To Construct Ishikawas Fishbone Diagram
8/10/2019 10.Ishikawa Pareto
5/20
Fishbone Suggested Categories
8/10/2019 10.Ishikawa Pareto
6/20
Ishikawas Fishbone Diagram
8/10/2019 10.Ishikawa Pareto
7/20
Another
Sample Text
Ef
Machine
Man
Method
Mother of Nature(Environment) Materials
Management
Fishbone Diagram
8/10/2019 10.Ishikawa Pareto
8/20
The case study reveals that the hospital is facingimmense problem to ensure sound supply chainmanagement.
As a result the hospital is increasingly failing tomaintainits well established and long lasted
reputation.
In this fishbone analysis the causes of theinefficient supply chain management of thehospital will be uncovered
St James Hospital: Inefficient Supply Management
8/10/2019 10.Ishikawa Pareto
9/20
Fishbone Diagram: St James Hospital (cont..d)
Lack of Proper Equipment
Faulty Process
Misdirected People
Materials Managed PoorlyImproper Environment Inefficient Managem
Many Suppliers
Faulty Ordering
No Specification
Underperforming
No Technical Support
No Storage
Disappointment
Resistant to Change
Hidden Cost
No Innovation
No Professionalism
Too Many Inventories
No Orientati
Power War
Lack of Trust
No Coord
High Cost
Stockout
Overstocking
No EOS
High Lead Time
Lack of Specification
Under Utilization
Too Many Options
No IT Facility
Haphazard
High Cost
High Cost
Duplicity
Supplies Cost
No Storage
Unavailability
Protectionism
Rivalry
Unsound Set-Up
Short Budget
No Relationship with Supplier
No Materia
No Emp
8/10/2019 10.Ishikawa Pareto
10/20
Based on the diagram constructed, the problems
or root cause can be clearly identified.
It helps the management to see which area canbe improved, or which causes that contributesmost to the problems
From here, the management could find theappropriate solutions for the problems
Fishbone Diagram: St James Hospital (cont..d)
8/10/2019 10.Ishikawa Pareto
11/20
Advantages
Determine root causes
Encourage groupdiscussion-brainstorming
Easy to read format
Disadvant
When problemsimple or alreaknown
Team size is sm
Communicatioproblems
Time constrain
8/10/2019 10.Ishikawa Pareto
12/20
PARETO
8/10/2019 10.Ishikawa Pareto
13/20
Pareto 80 20 Rule
BACKGROUND
- Named after Vilfredo Pareto an Italianeconomist
- He observed in 1906 that 20% of the Italianpopulation owned 80& of Italys wealth
- He the noticed that 20% of the pea pods inhis garden accounted for 80% of his peacrop each year
OVERVIEW
- The 80-20 rule asserts that causes, inputs or effort usuamajority of the results, outp
- The 80-20 rule tells us that ipopulation, somethings aremuch more important than benchmark or hypothesis isresults or outputs flow fromand sometimes from a mucproportion of powerful forc
8/10/2019 10.Ishikawa Pareto
14/20
25
80
0
Pareto Principle
80
20
0 0
20% of the input (time, resources, effort)accounts for 80% of the output (results, rewa
8/10/2019 10.Ishikawa Pareto
15/20
Steps to be analyze-Pareto
1. Identify and List the Problem2. Identify Root causes- brainstorms,5 Whys, cause & effect ana3. Score the Problems
4.Group Problems together by root cause
5. Add up the scores for each group6. Take action
8/10/2019 10.Ishikawa Pareto
16/20
Pareto 80 20 RuleHOW
1. Record raw data2. Prepare analysis sheet and categorize the data
3. Determine the percentage of each category
EXAMPLE
Delay in processing credit card application
Category Frequency Percentage Cumulative
No signature 40 43% 4
Non-legible writing 22 23% 6
Current Customer 15 16% 8
No Address 9 10% 9
Other 8 8% 10
8/10/2019 10.Ishikawa Pareto
17/20
80% LineTrivial Many
Vital Few
8/10/2019 10.Ishikawa Pareto
18/20
Results
Line at 80% on the y-axis running parallel to the x-axis. This poinaxis separates the important causes on the left (vital few) fromimportant causes on the right (trivial many).
It enables you to see what 20% of cases are causing 80% of thand where efforts should be focussed to achieve the greatest im
In this case, we can see that no signature, illegibleand currentshould be the focus.
8/10/2019 10.Ishikawa Pareto
19/20
BENEFITS
A Pareto chart breaks a big problem down into smaller pieces, idensignificant factors, shows where to focus efforts, and allows better
resources
Focus on activities that produce the best outcomes for you, profepersonally
Helps identify important problems
LIMITATIONS
Focus on the past
Mistaken application
Incorrect problem scores
Time constraint-short period
8/10/2019 10.Ishikawa Pareto
20/20
Conclusion
We have explained Ishikawa Diagram and Pareto concept andapply the strategy tools.
Case example given to relate to the both strategy
Thank you!