1.05 Characteristics of Effective Teams

1.05 Understand concepts of teamwork

Characteristics of Effective TeamsCommon Purpose

The goals are meaningful to each

team member.

There is clear unity of team function.

1.05 Understand concepts of teamwork

Characteristics of Effective TeamsCommon Purpose

� Every person on the health care team must understand the role of other team members.

� This understanding:

– helps clarify individual responsibility

– establishes goals and expectations

– provides a picture of the patient’s total care

1.05 Understand concepts of teamwork

Act of exchanging information

Free Communication

Characteristics of Effective Teams

1.05 Understand concepts of teamwork

� Informal, comfortable atmosphere

� Free to express feelings and ideas

� Everyone participates

� Disagreement is viewed as good opportunity for improvement

� Attend patient conferences

– listen

– express opinions

� Aware of cultural differences

Characteristics of Effective TeamsFree Communication

1.05 Understand concepts of teamwork

Reliability, dependability

Trust

Characteristics of Effective Teams

1.05 Understand concepts of teamwork

� Team members rely on each other, understanding their own strengths and weaknesses.

� Members are dependable, performing their duties to the best of their ability

� All members must function within legal boundaries

Characteristics of Effective TeamsTrust

1.05 Understand concepts of teamwork

Working together for a

common goal

Collaboration

Characteristics of Effective Teams

1.05 Understand concepts of teamwork

Collaboration

� Team members will:

– have positive attitude and ability to laugh at themselves

– be friendly and cooperative with others

– be open minded and willing to compromise

– support and encourage others

Characteristics of Effective Teams

1.05 Understand concepts of teamwork

Characteristics of Effective Teams

Consensus Decisions

General agreement and the process of getting there.

1.05 Understand concepts of teamwork

Characteristics of Effective Teams

Consensus Decisions

� Look for the best win-win outcome for the team.

� Make decisions at a point where there is general agreement.

� Address conflict and work through it to achieve the desired result.

1.05 Understand concepts of teamwork

Characteristics of Effective Teams

Complementary Skills

� Good skills that build and unite a team.

� Skills required to function as a unit.

1.05 Understand concepts of teamwork

Characteristics of Effective Teams

Complementary Skills

� Every team member has a role and a specific contribution to make to the team.

� Health team members are professionals with different levels of education, ideas, backgrounds, and interests.

� Each member adds to make the whole bigger than the sum of its parts.

1.05 Understand concepts of teamwork

A pledge or a promise

Commitment

Characteristics of Effective Teams

1.05 Understand concepts of teamwork

Commitment

� Teams work toward desired outcome.

– directed

– motivated

– persistent

� Effective teams are the result of hard work, patience, practice and the focus on quality health care for the patient.

Characteristics of Effective Teams

1.05 Understand concepts of teamwork

Characteristics of Effective Teams

Trust Collaboration

Commitment

1.05 Understand concepts of teamwork