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Trivium Education Services Private Limited- Online Tutoring

Trivium Education Services Private Limited

Test Preparation Counseling Online TutoringAssessments Curriculum Course Content Essay Grading

Manya Group: An Overview

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Primary focus

Strategic partner

Offices

Organization Size

Growth

Test preparation and Admission counseling services for students aspiring to study abroad

Structure

Education Process Outsourcing services for international K-12 B2B clients

The Princeton Review

N/A, EPO growth >100%

20 across North, East, and South IndiaCorporate Head Quarters based in New Delhi

1 including Corporate Head Quarters and Tutoring Center

400+ (approx 200 full time) including teachers ~90 including tutors and content writers

~150% Y0Y (Year Over Year) since 2002

Private limited companyFranchise relationship with The Princeton Review

Private limited companyPromoted by Manya Group and a consortium of partners

Trivium Education Services Private Limited

Tutor.com

Combined annual revenues ~ $4Mn

Trivium Education’s overall service portfolio

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Assessment services• K12 Formative /

Summative• Ready made tests• Entrance exams• Item banks• Art stimuli• Item alignment, accuracy

check, cloning

Quality items• Strong education and

experience• Robust quality and

project management

Team• ~60 subject matter

expert tutors• Experienced managers

Grades• K12, College

Subjects• Science• Mathematics• English reading• Business topics

Essays written for• Entrance exams: GMAT,

GRE, SAT, MCAT, ACT• K12 and other custom

online courses

Scale and reliability• ~60-80 essays per day

per grader• Ability to scale team

size, currently ~8 graders

• Quick turn-around due to multiple shifts

• Focus on quality

Essay gradingOnline tutoring E-learning contentAssessments

Products and services• Custom courseware• Virtual interactive

animation• Illustrations / artwork• Platform migrations• Accessibility updates,

proof reading

Team• Instructional designers• Animators• Graphic artists• Content writers and

editors

We work for some of the best education companies in the world

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High level organization structureTotal organization size ~ 80

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Head Publishing

Project Managers

Science Developers

Math Developers

Instructional Designers

Graphic/Interface Designers

Flash Programmers

Project Managers

SME/Quality

1

1

5

4

Assessments

K12 courses in collaboration with

Operation Manager

SME

Tutors

4

2

45

Tutors

Head Tutoring

CEO, DirectorTanveer Kapadia

Trivium Education Services Pvt. Ltd.

Graders(hand scoring)

8

Quality1

2

Quality/Training1

Project Managers1

Grading

DirectorAditya Bhatia

DirectorAraddhana Mahna

Corp services

Human resources

Finance/Accounting

IT

5

1

2

A brief introduction of our industry

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International Data IDC research shows that by 2008, online education market will grow more than twice the online education market in the United States will reach 13.5 billion U.S. dollars, while the global online education market will reach 21 billion U.S. dollars.

Online tuitions market in India currently small ($0.5-1 Mn) but will expand rapidly ($ 65-100 Mn by 2015) based on only 1% share of overall tuitions market. The potential of the market is enormous ($5B growing at 20%)

TutorVista started off as an online tutoring service providing leveraging on technology and cost arbitrage catering to students in the US. That part of the business has gained significant traction, and is profitable. So, valuations could be more aligned to the consumer internet part of the business helping the valuation level of $200M

In dollar terms, the numbers that I have seen suggest that the market is around $4 billion – Jeff Cohen, CEO, Sylvan Learning, 2010

WashingtonPost author, Mike Chediak, says that according to Sloan Consortium, more than 2.6 million students studied through online tutoring and educational courses last fall. This number is up from 1.9 million back in 2003, which is about a 23% growth rate in only one year.

Role

• Provide online tutoring in specialized subject to High Grade/College Grade US students

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• Participate and contribute to quality upgrade processes and brainstorming.

• Contribute to the Team Level / Management meetings

Basic Requirements

• Strong subject knowledge

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• Good English communication

• Basic computer operating skills

• Hands on experience in surfing internet, using search engine tools like google

Why choose Trivium?

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Opportunity to work in an exciting new industry

Great environment; corporate stability as well as exciting and fun filled start up experience

Attractive financial remuneration

Growth opportunity in a fast growing industry

Formal training and learning opportunities

Long term benefits

1

2

3

4

5

6

Trivium manages online tutoring differently

• Quality more important than quantity– We want to be the highest quality tutor provider company in the

world– The purpose of teaching is to ensure learning in a consistent

manner

• You are a member of Trivium family – Treat you like a full time employee not part time staff– Open door policy on issues, access to senior leadership– Long term relationships to grow career in education sector

• Opportunity to learn and grow– Become SME, Team lead, Manager, etc based on performance

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Career Growth - Tutoring

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6.5 L to 7.5 Lakhs

Up to 3.8 Lakhs

Up to 3.2 Lakhs

Up to 2.80 Lakhs

Up to 2.40 Lakhs

Up to 2.15 Lakhs

Above 36 months

Tenure

24 – 36 months

24 months

12 – 24 months

6 – 12 months

0 – 2 months

Functional as well as professional training is provided to all our tutors

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Functional training

• Subject training• Topic coverage• Sample questions

• Anatomy of a great tutoring session

• Qualities of a good online tutor

• How to handle different types of students

• Managing quality on an ongoing basis

Professional training

• Effective communication

• Time management

• Quality management processes

• Project management best practices

• Effective meetings

• MS Office tools for success

Key pillars of a successful careerWe have high expectations from our tutors

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Discipline

Subject matter expertise(Constant upgrade of knowledge through self learning and training)

Performance Business ethics

Incentives, growth, success• Attendance

• Guidelines & Policies

• Training

• Session quality

• Content expertise

• Consistent results

• Proactive communication

• Leave planning

• Honest conduct

Performance driven culture and lucrative salary

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Fastest certification

•Certification in 3 weeks•Consistent quality•Rs 1,500/-

Tutor of the week

•Highest error free session•Highest student ratings•Rs 400/-

Loyalty bonus

•6 months anniversary•Consistent quality performance

Tutor of the month

•Highest error free session•Highest student ratings•Up to Rs 600/-

Education assistance

•Long term commitment•Consistently ranked in the top

Earn Up to 22,000/-

Interview/certification process

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Trivium subject test

Client subject test

online tutoring training

Client mock tutoring session

Demonstrate subject knowledge

1.80% cleared for next step2.70% supplementary test

Building basic online tutoring capabilities

Demonstrate online tutoring capability

90% Cleared for the Mock