100% Satisfaction PALMA INTERNATIONAL, S.A. de C.V. Manufacturer Reps for Latin America www.palmainternational.com.mx

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100% Satisfaction PALMA INTERNATIONAL, S.A. de C.V. Manufacturer Reps for Latin America www.palmainternational.com.mx Slide 2 Agenda Palma International, S.A. de C.V. Market Development. Marketing. Integration. Services. Commercializing. Service Center. Palma International, S.A. de C.V. Slide 3 More than 15 years experience in the CCTV industry. Developing opportunities in the middle of the distribution, integration and maintenance services to the various electronic security systems. Representing brands exclusive to the Mexican territory, achieving excellent results and placing brands as leaders in Mexico. Palma International, S.A. de C.V. Slide 4 Address Office Mexico, D.F. Manzanillo No. 135 Col. Roma Sur. Mexico, D.F. C.P. 06760 Tel. +52 55 4201-5945 Queretaro Mexico Juan Caballero y Osio No. 398. Col. Calesa C.P. 76020 Queretaro, Qro. Mexico Tel. +52 442 212 9223 Palma International, S.A. de C.V. Slide 5 Market Development Sales/Technical Staff Direction. Guillermo Palma Management and Marketing. Lourdes Diaz Technical and sales area. Enrique Calatayud Technical support. Juan Carlos Palma Palma International, S.A. de C.V. Slide 6 Services. Only for Integrators. Systems Design. Systems Installation. Systems Configuration. Systems Fine-tuning. Systems Training. Palma International, S.A. de C.V. Slide 7 Market Development Promoting Brands Through: Network of Integrators. Network of End Users. Network of Distributors. Development of Different Kinds of Vertical Markets. Experienced Staff in Technical Sales. Experienced Staff in Technical Support. Ongoing Training. Product Demonstrations Palma International, S.A. de C.V. Slide 8 Positioning our Brands as the Market Leaders. Total Integration of Security Solutions. Service before and after the sale. Distributors partners of specialized supplements. Wholesale Distributors with product in Stock. Market Development Palma International, S.A. de C.V. Slide 9 Market Development Network of Integrators Sales Support. Support with Literature. Technical Support * Installation * Configuration * Operation Training. Demonstrations. Systems Design/Specification Palma International, S.A. de C.V. Slide 10 Support and Consulting. Demonstration in their office or Show Room. Training for their Operators. Consulting service to develop bid specifications. Installation of equipments for demonstration. Market Development Network of End Users Palma International, S.A. de C.V. Slide 11 Annual Commitments Goals. Technical Support. Literature. Support to their shows. Ongoing training: * Sales staff. * Customers. Market Development Distributors Palma International, S.A. de C.V. Slide 12 Government. Financial Institutions. Infrastructure. Industry. Retail. Etc. Through Marketing. Market Development Vertical Markets Palma International, S.A. de C.V. Slide 13 Highly Qualified Staff. Pre-Sale. Post-Sale. On field support for systems configurations. On field support for troubleshooting. Market Development Technical Support Palma International, S.A. de C.V. Slide 14 Pre-sale support via phone. Post-sale support via phone. Systems design. Training for Integrator/End Users. Products Demonstrations. Visits to customers. Market Development Technical Support Palma International, S.A. de C.V. Slide 15 Staff dedicated to training. Training Room. Personalized binders. Technical/sales information Updated. Market Development Training Palma International, S.A. de C.V. Slide 16 Required equipment for demonstrations. Physical tests. Technical comparisons. Customer will know what is going to buy. Market Development Product Demonstration Palma International, S.A. de C.V. Slide 17 Marketing. Participation in strategic exhibitions/expos. Promotion of -demo purpose equipment- for sale. Show Room. Literature. Palma International, S.A. de C.V. Slide 18 Integration. Offering only brands that are integrated with each other to provide a total solution. Video surveillance (CCTV). Access Control. Intrusion. Fire Detection. Palma International, S.A. de C.V. Slide 19 Wholesaler. Targeting the maximum available stock in the market. Whether through distributors or wholesaler. In order to satisfy market demand. Palma International, S.A. de C.V. Slide 20 Service Center. Qualified staff. Repairs within warranty time frame. Repairs outside warranty time frame. Spare parts stock. The shorter response times. Technical support. Palma International, S.A. de C.V.