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10 WORST THINGS FLEET MANAGERS DO. Today we will discuss bad habits that we, as fleet consultants, have found in our 21+ years of working with fleets. 10 WORST THINGS FLEET MANAGERS DO. Assume customers are all happy Annual survey and meet two times per year with each customer - PowerPoint PPT Presentation
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10 WORST THINGS FLEET MANAGERS DO
Today we will discuss bad habits that we, as fleet consultants, have found in our 21+ years of working with fleets
10 WORST THINGS FLEET MANAGERS DO
Assume customers are all happy Annual survey and meet two times per year
with each customer Make notes and respond to each concern Share positive comments with staff
10 WORST THINGS FLEET MANAGERS DO
Fail to identify ways of being cost effective Always have a go-to plan Manage utilization Use life cycle costing for replacement
10 WORST THINGS FLEET MANAGERS DO
Fleet Managers do not let vendors help Make us work for our $$$ Specifications Provide customer references
10 WORST THINGS FLEET MANAGERS DO
Do not fight hard enough for staff training Perform a show and tell once a year Make a case for why you need training
10 WORST THINGS FLEET MANAGERS DO
Let customers purchase over specified vehicles and equipment Implement job standards
10 WORST THINGS FLEET MANAGERS DO
Fail to perform ABC analysis You can’t manage what you don’t know Share the results of the ABC with customers
10 WORST THINGS FLEET MANAGERS DO
Fleets do not take being green serious enough Make you own plan If you wait for them to come to you it’s too late
10 WORST THINGS FLEET MANAGERS DO
Over look staffs hidden resources Some of your staff have hidden skill sets
10 WORST THINGS FLEET MANAGERS DO
Manage replacement funds Don’t let large fund balances set on the books Try to get the replacement fund tied to the
agency’s charter
10 WORST THINGS FLEET MANAGERS DO
You should be in the PM business not the repair business Make a big deal out of your PM program Show savings whenever possible
QuestionsJim WrightFleet Counselor [email protected](800) 824-0842
