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Event organizer
The Expert Committee of the China General Chamber of Commerce
Report publications production
Li & Fung Research Centre, Member of Li & Fung Group
Authors
Francesca Lim and Carol Ma (Li & Fung Research Centre)
Administrator
Yu Di (Secretariat of the Expert Committee of the China General Chamber of Commerce)
For more information
Secretariat of the Expert Committee of the China General Chamber of Commerce
25 Yuetan North Street, Beijing, China Postcode: 100834
Phone : (010) 6606 2250 Fax: (010) 6606 2250
Email : [email protected] http://www.chinabt.net
Li & Fung Research Centre
11/F, LiFung Tower, 868 Cheung Sha Wan On Ping Road, Kowloon, Hong Kong
Phone : (852) 2300 2470 Fax: (852) 2635 1598Email : [email protected] http://www.lifunggroup.com/
What do Experts Say?
Ten Highlights of Chinas
Commercial Sector, 2010 2011
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What do Experts Say?
Ten Highlights of Chinas Commercial Sector, 2010 2011
Li & Fung Research CentreSecretariat of the Expert Committee ofChina General Chamber of Commerce
1
Foreword
!"#$%'()$#$*+#,&(-).#/%0"(#%()#1(2&3#$%(",#2%(55&"6&)#+1#$%A+7(5#8"("20(5#2-0)0)9#:+-$;"($&5,.#
with relatively solid economic fundamentals and huge government inspired measures to boost
domestic consumption, Chinas economy has demonstrated strong resilience. In particular, Chinas
consumer market has captured the attention of many with its impressive growth in the post crisis era.
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Contents
Foreword ............................................................................................................................................1
Contents ........................................................................................................................................... 2
Chapter 1 Introduction ........................................................................................................................3
Chapter 2 Executive Summary ...........................................................................................................7
Chapter 3 Implications for Foreign Investors ...................................................................................10
Chapter 4 Ten Highlights of Chinas Commercial Sector, 2010 2011 ................................................ 13
1. With growing government attention, the growth model of Chinas retail and ................................ 13
distribution sector is set to change in the 12th Five Year Plan period
2. Domestic consumption sets to grow strongly in 2011 real retail sales ......................................... 15
# 6-+*$%#4(,#)506%$5,#3&250"$+#0"A($0+"
3. Online retailing continues to register stunning growth growing .................................................... 18
popularity of bricks and clicks model, online retailing platform
# +'&-($+-)#0"B&)$0"6#0"#+*"#5+60)$02)#("3#1;58554&"$#1(2050$0&).#
and the rise of group purchase websites are important trends to watch
4. Silver market sets to become a new growth point in domestic consumption ................................ 21
5. Going green is catching retailers real attention efforts begin to bear fruits ...................................23
6. Meat and vegetable traceability system to be in full swing amid increasing ..................................25
food safety awareness
7. Retailers accelerate format revamps and innovation to cater to ....................................................27
increasingly diverse customer needs
8. Expansion of railway networks sets to transform the commercial and retail landscape .................29
9. Commercial property market sees strong investment the development of ...................................32
commercial streets has won attention
10. Retail and distribution enterprises face ever increasing costs there are .......................................34
growing calls for the Chinese government to help lower the costs of doing business
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What do Experts Say?
Ten Highlights of Chinas Commercial Sector, 2010 2011
Li & Fung Research CentreSecretariat of the Expert Committee ofChina General Chamber of Commerce
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Chapter 1 Introduction
Selection of the Ten Highlights of Chinas Commercial Sector 2010 2011
?>#("3# =>??#*&- 03&"$08&3#(1$&-#(# )&-0&)#+1#
voting and formal, in depth panel discussions. This year, views of over 160 top tier experts were
collected.
This event is organized by the Expert Committee of the China General Chamber of Commerce
(ECCGCC !"#$%&'()*+,-' ), a prestigious association comprising government
officials, scholars, consultants, commentators, industry association representatives and top
management of commercial enterprises in China.
Li & Fung Research Centre is proud to publish this report together with the Secretariat of the
ECCGCC by amalgamating the best intellectual talent in China, we believe this report will shed some
light on the key development trends of Chinas commercial sector.
About the Organizations
The China General Chamber of Commerce
!"#$%&'
Founded in 1994, the China General Chamber of Commerce (CGCC) is a quasi government
association endorsed by the State Council. The CGCC has around 70,000 members, encompassing
enterprises from retail, distribution, services and tourism sectors, local commercial chambers, national
professional associations, intermediary organizations and individuals.
Commissioned by the Chinese Government, the CGCC consists of 14 committees, working on
areas such as retailing, wholesaling, public relations and industry analyses etc. it also supervises
40 national associations, and over 30 newspapers and magazines published both inside and outside
China.
The Expert Committee of the China General Chamber of Commerce
!"#$%&'()*+,-'
The Expert Committee of the China General Chamber of Commerce (ECCGCC), a sub division of
the CGCC, comprises over 160 prominent experts from various government departments, research
0")$0$;$&)# ("3# ;"0B&-)0$0&).# 5&(30"6# 2+-'+-($0+").# '-+1&))0+"(5# ())+20($0+").# 2+");5$("2,# 8-4)# ("3#
"&*)'('&-#+182&).#*%02%#0"25;3$%D0"0)$-,#+1#/+44&-2&.#$%E&B&5+'4&"$#F&)&(-2%#/&"$-+1#$%
State Council, the National Development and Reform Commission, the Renmin University, the Tsing
Hua University, and the Chinese Academy of Social Sciences, etc.
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Li & Fung Research CentreSecretariat of the Expert Committee ofChina General Chamber of Commerce
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The ECCGCC serves as a platform for the experts to exchange ideas on the development of
commercial enterprises and the distribution sector.
Li & Fung Group
./01
The Li & Fung Group is a Hong Kong based multinational company with three distinct core
businesses: sourcing, distribution, and retailing. Founded in Guangzhou in 1906, the Li & Fung Group
achieved an annual turnover of around US$16.0 billion in 2009. Today, the Li & Fung Group operates
in some 40 economies worldwide and employs over 33,000 people. One of its core competencies is
Supply Chain Management (SCM).
Li & Fung Research Centre./23!4
Li & Fung Research Centre is the research institute of the Li & Fung Group. It serves as a knowledge
bank on China's economy, industries, logistics and distribution sector, with its research scope
covering the whole spectrum of the entire supply chain, from ideas, production, distribution, retailing to
consumers. It also offers research analyses and consulting services to colleagues and clients.
The Centre has been actively promoting the application of SCM. The Centre published the book The
Orchestrator of Global Supply Chain Management (Second Edition) in 2009, which is regarded as
a very useful reference among businessmen and academia in China. The Centre also supported the
launch of100 Years of Li & Fungand Competing in a Flat Worldin China.
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Ten Highlights of Chinas Commercial Sector, 2010 2011
Li & Fung Research CentreSecretariat of the Expert Committee ofChina General Chamber of Commerce
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Expert Panel Members
/(+#G0"$("6.#E0-&2$+-#+1#!"1+-4($0+"#("3#H&*)#E0B0)0+".#I340"0)$-($0BJ182&.#/%0"(#K&"&-(5#/%(47&-#
of Commerce
345!"#$%&'6789:;;./?@ (!" )AB7C./01!2DEFG
Chen Liping, Professor, Faculty of Management, Capital University of Economics and Business
HIJKLMNOPQR#STUVWX
YZ
Fan Shiyu, Chief Editor, China Business Herald News
[\]!"#^_`a
Fu Longcheng, Director General of Research Unit, China General Chamber of Commerce
bcd!"#$%&'018WX
Hong Tao, Professor, Beijing Technology and Business University
efgh*#QRMNRiYZ
Huang Guoxiong, Professor, School of Business, Remin University of China
j"k!"lmQR#RiYZ
Liu Haifei, Senior Economist, China Research Institute of Business Economics
nop!##$MN01!2qrMNC
Liu Jianhu, Vice Secretary General, China General Chamber of Commerce
nst!"#$%&'uvw?>#`#$-(")(2$0+"#B(5;-&*#7,#?>^#]#,+,#0"#$%-)$#%(51#+1#=>?>#$+#-&(2%#=?^9^#
billion yuan. It is estimated that the online retailing market size would exceed 500 billion yuan in 2010,
accounting for around 3% of the total retail sales of consumer goods in China. Going forward, it is
&T'&2$&3#$%($#/%0"(C)#+"50"-&$(050"6#4(-@&$#*055#2+"$0";$+#A+;-0)%9#
The rise of online retailing has brought exciting changes to the retail and commercial landscape in
China. In particular, our experts point out three major trends to watch in 2011.
Three important trends to watch in 2011
1. Growing popularity of the bricks and clicks model
Traditional retailers in China are feeling the pressure to respond to the ever growing online
retailing market an increasing number of them have now embarked on a bricks and clicks
strategy to extend consumer reach. According to the China Chain Store and Franchise
Association, 31 out of the Top 100 retailers (Top 100s) in 2009 have launched their own business
to consumers (B2C) online retailing platforms, compared to only 7 out of the Top 100s in 2008.
Examples include Tesco, Suning ( ), Wangfujing Department Stores ( ) and
the Liqun Group (. ).
Indeed, the presence of physical stores gives many traditional retailers an edge over their pure
clicks counterparts. For instance, Meiyijia ( ), a convenience store chain operator in
Dongguan, illustrates the efforts by traditional retailers to integrate e tail with existing physical
stores Meiyija launched its virtual shopping mall which greatly enriches the merchandiseportfolio of the company (previously limited by store space) meanwhile, its network of over 2,000
physical stores in 13 cities in Guangdong has facilitated home deliveries as well as customer in
store pick ups.
Having said that, traditional retailers going bricks and clicks is not without its challenges
pricing is one of the most prominent ones. Bricks and clicks retailers are advised to pay extra
2 According to iResearch, scale of online retailing market is the sum of customer to customer (C2C) and business to consumer(B2C) transaction value. Scale of C2C online retailing market is calculated by the total value of purchases, including that on
the B2C arm of C2C platforms. Scale of B2C online retailing market has excluded download payments of digital products, air$02@&$).#+"50"'055#'(,4&"$#)&-B02&)#()#*&55#()#+1A0")(5&)#+1#Z=/#'5($1+-4#+'&-($+-)9#
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Li & Fung Research CentreSecretariat of the Expert Committee ofChina General Chamber of Commerce
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($$&"$0+"#$+# '-020"6#)$-($&6,# $+#4(0"$(0"#+"50"("3#+1A0"+")0)$&"2,#0"# +-3&-#$+# (B+03#+"50"
channels cannibalizing sales of their physical stores and potential conflict of interests with
existing distributors and franchisees. To address the issues, for instance, retailers can launch
exclusive labels or product offerings for online sales. Indeed, some retailers such as Uniqlo have
("#03&"$02(5#'-020"6#'+502,#1+-#0$&4)#)&550"6#7+$%#+"50"("3#+1A0"&R#)+4+$%&-#'5(,&-)#3&'5+,#$%
online channel only for clearance sales.
2. Online retailing platform operators investing in own logistics and fulfillment
facilities
# /%0"(#0)#%;6("3#30B&-)&9#X+60)$02)#("3#1;58554&"$#(-+"6#2+")03&-&3#7&0"6#+"+1#$%&)$#
obstacles facing online retailing platform operators. Most products are delivered to designated
locations requested by customers by courier or mail. But shipment delays and payment collectionstill bother many online retailing giants. Indeed, the logistics flow of online retailing platform
operators is complicated as they often have to handle a much larger number of SKUs (stock
keeping units) at a time this poses extra challenges on warehousing, sorting, picking and
packing, etc.
Although Chinas third partly logistics industry has been developing fast in recent years, service
level of China domestic logistics services providers still varies a lot and substantial monitoring
is needed on the other hand, services of international standard logistics service providers are
too expensive for many. As a result, in addition to outsourcing and partnership with logistics
service providers, some established online platform operators have chosen to handle logistics
("3#1;58554&"$#0"S%+;)$+#40"040W'-+75&4)#0"#3&50B&-,.#*%02%#%;-$)#;)&-#&T'&-0&"2("3#7-("3#
reputation. For instance, 360 Buy (h# ) reportedly handles around 70% of shipment in
%+;)&9#
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3. Group purchase websites grasp widespread attention
Another important development is the rapid increase in the number of group purchase ( tuangou)
websites in China. According to iResearch, there were 1,008 group purchase websites in China
as of September 2010, covering a wide range of merchandise and service categories such as
books, apparel, audiovisual products, home electronics, catering, automobiles and air tickets, etc.
The growth in the number of group purchase websites in China is staggering. In fact, there were
only 21 group purchase websites in China in March 2010. By the end of September of 2010, the
transaction value of group purchase websites in China reached 1.2 billion yuan.
Some prominent group purchase websites include tuanmei ( ), nuomi ( ), lashou (
), and meituan ( ). The group purchase websites connect thousands of online users
to sign up together to buy the same products to get a bulk discount. If a certain number of peoplesign up for the offer, the deal becomes available to all. But if a predetermined minimum is not
met, no one gets the deal that day.
In fact, China has a long tradition of group purchase and Chinese consumers are no strangers
$+# $%-+;'#';-2%()+"2&'$9#I"3#$%&)(,).# 0"A($0+"#0)# (#6-+*0"6#2+"2&-"#+1#4(",R# %;6
bargain offered by group purchase websites is a big magnet.
Despite the rapid growth, the development of group purchase websites in China is immature.
The China International Electronic Commerce Center (CIECC) under the Ministry of Commerce
fDJ:/JD_#%()#';$#0"#'5(2(# "+"S2+4';5)+-,#Q;(50$,#2&-$082($0+"#("3#-($0"6#),)$&4#1+-#+"50"
businesses in 2010, with the aim to protect customers interests. Out of the more than 300
applications by group purchase websites, however, less than 10% of the websites got credit
2&-$082($&)#7,#H+B&47&-#=>?>9#
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Ten Highlights of Chinas Commercial Sector, 2010 2011
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4. Silver market sets to become a new growth point in domestic consumption
Today, China is one of the worlds rapidly aging3 societies. By the end of 2009, there were 167.14
million people aged 60 or above in China, accounting for 12.5% of China's total population. It is
forecasted that by the end of the 12th Five Year Plan, the elderly population will reach 200 million,
accounting for 15% of the total population.
Given its sheer size and increasing dynamism, the elderly group is becoming an increasingly important
market force. The silver market (i.e. the market for the elderly) is set to become a new growth point in
domestic consumption in the coming years.
Development of silver market: a global phenomenon
In fact, population aging is taking place in most countries of the world the trend of aging is
accelerating as baby boomers enter their old age. Over 700 million people worldwide were over
60 years of age in 2009, accounting for 11% of the worlds total population by 2050, the number is
expected to rise to 2 billion, or 22% of worlds total population. The rise of elderly consumers has
received widespread recognition in many countries. For instance, statistics suggested that the elders
account for 47% of discretionary spending power in the US. Across the world, elderly consumers are a
growingly important force to be reckoned with. China is no exception.
Silver market in China: a vast market full of huge opportunities
The growth in Chinas elderly population also offers huge potential for the silver market. The Chinese
elderly population is an increasingly important consumer segment. According to the China National
/+440$$& +"# I6&.# &53&-5,# '&+'5 0"# /%0"(# )'&"$# (-+;"3# ?9g# $-0550+"# ,;("# 0"# =>?>R# $%0)# 86;- 0)#
expected to rise to 4.3 trillion yuan by 2020, making it one of the fastest growing segments.
Despite growing demand from the burgeoning Chinese elderly market, the provision of elderly
related products and services is inadequate. The needs and demand of the elders, by and large, are
often unmet. According to a survey conducted by the China National Committee on Age, 90% of the
);-B&,&3#&53&-)#*&-"+$#)($0)8&3#*0$%#$%&T0)$0"6#'-+3;2$)#("3#)&-B02+11&-0"6)9#
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Li & Fung Research CentreSecretariat of the Expert Committee ofChina General Chamber of Commerce
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this group, to succeed in the market, providers and retailers of goods and services must have in depth
knowledge of the elders, in order to be able to offer customized products and services offerings.
Indeed, there are shifts in consumers tastes and preferences due to aging. Elders in general have a
greater spending on services than products. With deteriorating physical and health conditions, they
demand more healthcare and medical services, social and recreational facilities, etc. Moreover, the
increasing number of empty nest families also means greater demand for a comprehensive range
of eldercare services. As most elders tend to shop in local residential communities, both developers
of residential communities as well as retailers play a key role in building a caring community for the
elders.
Property developers, when planning and designing the residential communities, should integrate
the strategies for developing an all embracing elderly community into their master plans. Retailers and providers, on the other hand, could consider expanding the functions and services
for elders, such as helping the elders to buy daily necessities, providing delivery services,
conducting regular home visits, etc.
The ultimate aim is to offer a friendly, local mix of products and services that could satisfy the needs of
the silver generation, and to enable them to lead a healthy and respectful life.
E4#,$#,$(!#$,#7+0,&(*+.,.=#+(:*,*7&!(&.(&%*(+.-,&4'
The vast Chinese silver market not only provides huge opportunities for retailers and providers of
6++3)#("3#)&-B02&).#7;$#0)#(5)+#)&$#$+#7-0"6#)06"082("$#&2+"+402#7&"&8$)#$+#$%+;"$-,9#J"+1#$%
4+)$#"+$02&(75&"&8$)#0)#"&*#&4'5+,4&"$#+''+-$;"0$0&)9#
In China, the one child policy has given rise to a unique 4 2 1 family structure (a typical family
consists of 4 grandparents, 2 parents and a child), which makes the country facing the future of
having a smaller young generation to support a rapidly aging population. Moreover, eldercare in
China is increasingly outsourced, which calls for rising demand for elderly caregivers. In China, some
100 million of people were aged 65 or above in 2009. If one caregiver is able to look after 10 elders,
around 10 million caregivers are needed to provide adequate eldercare support yet, currently thereare only around 220,000 elderly caregivers in the country. Hence, the expanding aging population,
coupled with increasing needs for healthcare services, will create abundant employment opportunities
for the country.
J;-# &T'&-$)# $%0"@# $%($# 3&B&5+'0"6# $% )05B&-# 4(-@&$# S# '(-$02;5(-5,# '-+B030"6# )'&2082# '-+3;2$)# ("3#
services that are able to meet the diverse needs of the elders can help boost consumption, contribute
)06"082("$5,# $+# +B&-(55# &2+"+402# 3&B&5+'4&"$.# ()# *&55# ()# ;'%+53# $% $-(30$0+"(5# /%0"&) B0-$; +1#
respect and love to the elders.
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Ten Highlights of Chinas Commercial Sector, 2010 2011
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5. Going green is catching retailers real attention efforts begin to bear fruits
Going green has caught retailers real attention in recent years. Foreign retailers in China have long
been more proactive in launching green initiatives, and domestic retailers are stepping up efforts. We
are happy to see that retailers green initiatives are beginning to bear fruits and we believe the trend to
go green will continue in the next few years.
?>.#%()#'5(""&3#$+#-&3;2$%(-7+"#&40))0+"#+1#0$)#+'&-($0+")#0"#/%0"(#7,#?>]#0"# $%=>?># 8)2(5# ,&(-9#]9#V(5SD(-$#/%0"(#%()#(5)+#);7)$("$0(55,#-&3;2&3#$%)+1#
&5&2$-020$,#0"#0$)#&"&-6,S&1820&"$#)$+-&)R#7&)03&).#$%+4'(",#(04)#$+#2;$#*($&-#;)"#(55#+1#0$)#)$+-&)#
by 50% by 2010.
Retailers pushing forward green retail supply chains
Retailers efforts to go green do not stop at the level of store operations. Some foreign retailers take
a holistic approach to sustainability and strive to push forward green retail supply chains. Tesco and
Wal Mart are among the biggest retailers requiring their suppliers to go green, by asking them to
provide greener products or reduce packaging, etc. Tesco has collaborated with over 250 suppliers
on more than 3,600 packaging reduction initiatives in 2009. And Wal Mart announced the carbon
exposure program early in 2007 to build a green retail supply chain 30 of its suppliers participated
in a pilot program in September 2007 to keep track of their carbon emission Wal Mart hoped that
eventually more than 68,000 suppliers would take part in the program and disclose information about
their green house gas emissions.
Retailers green initiatives begin to bear fruits
Retailers efforts to go green have yielded initial success. The Ministry of Commerce (MOFCOM)
launched a 3 year Energy Conservation Campaign in Retail Industry4 in 2007 to encourage large
retailers in 10 pilot cities to take the lead in energy conservation. According to the survey results
-&5&()&3#7,# $%DJ:/JD#0"# 0$)#K-&&"#O('&-#+"#P"&-6,# P1820&"2,# 0"#N&'$&47&-# =>?>.#+1#$% [e#
retailers that joined the project campaign, participation in different green initiatives is:
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Li & Fung Research CentreSecretariat of the Expert Committee ofChina General Chamber of Commerce
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U# K-&&"#)+;-20"6#fg\9 ]_
U# X(;"2%0"6#0"0$0($0B&)#$+#&"2+;-(6+");4&-)#$+#-&3;2$%)+1#'5()$02#7(6)#fe>9\]_
U# O-+4+$0"6#-&2,250"6#+1#'5()$02#7+$$5&).#7($$&-0&).#'('&-.#%+4&5&2$-02(5#(''50("2&)#fe>9\]_
U# V()$)+-$0"6#f^=9e]_
U# !")$(550"6#@0$2%&"#&40))0+"#2+"$-+5#("3#)&*(6$-&($4&"$#),)$&4#f\[9?]_
U# h)0"6#6-&&"#2+")$-;2$0+"#4($&-0(5)#("3#;)0"6#"($;-(5#506%$0"6#3&)06"#fgi9i]_
And according to China Chain Store and Franchise Association, electricity consumption of Chinas Top
100 retailers dropped by 16% yoy in 2009, equivalent to a reduction of 1.63 million tones of carbon
dioxide emission.
But there is still room for improvement
Despite the encouraging news, there is still room for improvement. According to the survey results
-&5&()&3#7,#$%DJ:/JD#0"#0$)#K-&&"#O('&-#+"#P"&-6,#P1820&"2,.#$%(Y+-0$,#+1#-&$(05&-)C#&"&-6,#
&1820&"2,#'-+Y&2$)#f[g9c]_#0)#8"("2&3#7,#2+4'(",#2('0$(5R#$%0)#'+)&)#5040$)#$+#-&$(05&-)C#0"B&)$4&"$#0"#
the green projects. 45.3% of retailers invested less than 0.5 million yuan 26.7% of them invested 0.5
?#40550+"#,;("#("3#+"5,#?g]#0"B&)$&3#4+-$%("#?#40550+"#,;("#0"#&"&-6,#&1820&"2,#'-+Y&2$)9#
Domestic retailers in China are behind their foreign counterparts to go green. They tend to adopt a
wait and see attitude towards going green, due to poorer environmental awareness as well as being
short of capital.
Go green initiatives will win stronger government support
Going forward, we believe that retailers go green efforts will receive stronger government support.
Indeed, the Chinese government has paid increasing attention to sustainable developments in
recent years. The promulgation of the Administrative Measures for the Paid Use of Plastic Bags
at Merchandise Retailing Places (#ATU6 ) by the MOFCOM,
the State Development and Reform Commission, and the State Administration for Industry and
Commerce in 2008 to reduce the use of plastic bags is a case in point. It is expected the government
departments will join hands together to launch similar environmental measures and policies in thefuture. Meanwhile, the Chinese government will spend more resources on green initiatives, such as
setting standards on energy conservation for retail operators of different formats and offering training
to retailers.
4 The Ministry of Commerce has issued a circular to promote energy saving in the retail industry in 2007. It encouraged
supermarkets, department stores and professional stores in 10 pilot cities with operating area of over 10,000 sq. m, to takethe lead in energy conservation and emission reduction. It is hoped that retailers can reduce energy use per 10,000 yuan
sales revenue by 20% in 2010. The pilot cities include: Beijing, Tianjin, Shanghai, Chongqing, Taiyuan, Shengyang, Qingdao,Wuhan, Guangzhou and Xian.
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6. Meat and vegetable traceability system to be in full swing amid increasing food
safety awareness
There are growing concerns for food safety and product quality in China, especially after a series of
food scandals such as the melamine in milk and gutter oil problems. In an attempt to address the
food safety issues, the Chinese government has speeded up its efforts to build a better regulatory
environment.
The new Food Safety Law was approved in February 2009, providing a legal basis for the government
to strengthen food safety control and supervision. Moreover, a Food Safety Commission was also
established to guide and coordinate the splitting food safety responsibilities of various government
departments and agencies. Besides, a food traceability system has also been introduced to allow
consumers to trace and follow the food path through all stages of production, processing anddistribution.
Pilot scheme for food traceability system
In September 2010, the Ministry of Commerce and the Ministry of Finance co launched a pilot
scheme on a traceability system for meat and vegetables. The system has adopted various advanced
information technologies including barcode, Integrated Circuit (IC), Central Processing Unit (CPU)
2(-3.#F(30+S1-&Q;&"2,# 03&"$082($0+"#fF:!E_.# &$29#$+# (55+*# -&50(75"1+-4($0+"#+1# 1++3#'-+3;2$)#$+# 7
shared along the whole supply chain. Information of all the food products, at various stages of the
supply chain, can be accessed via the Internet. The system also facilitates inventory control and helps
04'-+B$%&"$082($0+"#("3#-&2(55)#+1#3&1&2$0B+-#;")(1++3#'-+3;2$)9#
At present, the system has been rolled out in 10 pilot cities including Shanghai, Ningbo, Qingdao and
Kunming. It will gradually be pushed forward to 36 cities nationwide in the coming three years.
Major highlights of the pilot scheme
Listed below are some major highlights of the traceability system for meat and vegetables.
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the traceability system
Under this pilot scheme, meat and vegetables are included in the traceability system as they
are the most popular food items consumed by Chinese households. In China, it is estimated
that meat and vegetables account for 50 70% of the total expense of non staple foodstuffs of a
typical household. Moreover, many food safety and quality problems are associated with meat
and vegetables. Therefore, it is of prime importance to include these two food categories in the
traceability system.
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The quality of meat and vegetables products in China has long been a great concern.
Rudimentary food production and distribution is regarded as the core problem of the foodindustry small scale of production and non mechanized production are commonplace in China.
Despite increasing efforts to modernize farming practices, the production methods of many
farms and abattoirs remain fairly backward. For example, around 90 95% of vegetables in
China are produced by individual households of which, more than 87% are unbranded and sold
to wholesale markets without any packaging. The situation is similar in the meat processing
industry. Over 60% of hogs are raised by individuals and 90% are unpackaged with no brands. As
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Ten Highlights of Chinas Commercial Sector, 2010 2011
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7. Retailers accelerate format revamps and innovation to cater to increasingly
diverse customer needs
Competition in Chinas retail market has become growingly intense in the past few years. Eyeing the
lucrative opportunities, foreign retailers have been rushing into China likes bees to honey domestic
retailers too have also accelerated their expansion. Facing head to head competition, retailers are
seeking different ways to win the hearts of Chinese consumers. The focus of retailers is gradually
shifting from scale expansion to operational excellence in recent years, format revamps and
innovation have particularly captured the attention of many.
Chinese consumers are highly diverse, more sophisticated and discerning
China is a country with many markets vast regional differences, two tier rural and urban marketstructure, and many different consumer segments retailers have to work hard to win the hearts
of consumers with different tastes and budgets. And consumer demand is ever changing. Fuelled
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consumers are nowadays more sophisticated and discerning they are keen to trade up.
To capture the lucrative potential, retailers are seeking ways to differentiate from the rest, such as
introducing new store brands and retail concepts, launching differentiated merchandise assortment
and accelerating format revamps and innovation, to boost store productivity.
Retailers accelerate format revamps and innovation
In particular, retailers in China are accelerating format revamps and innovation to attract customer
footfalls. Many retailers in China are developing a multi format approach in order to cater to the needs
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have been converted into shopping malls to incorporate different elements of shopping experiences
;"3&-# +" -++1# ("3# 2-+))S1&-$050W 1++$# $-(1829#V("61;Y0"6#E&'(-$4&"$# N$+- f ), one of
Chinas leading department store operators, has launched revamping programs since March 2010 to
convert a number of its departments stores into shopping malls. Grocery retailers in China are also
introducing new operating formats such as compact hypermarket, and convenience plus grocery
stores, beyond the standard hypermarket, supermarket and convenience store formats. Wal Mart
China, for instance, announced in December 2010 that it would expand its presence in China with the
launch of a new compact hypermarket targeting low income and rural customers. With simpler designs
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Indeed, retailers are working harder to cater to specific customer demographics. For instance,
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emerged, such as discount department stores, luxury department stores and department stores for
female, etc. New World Department Store, one of Chinas largest foreign department store operators,
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has opened a few stores especially designed for women the department stores target female white
collar workers with good incomes and educational background.
Many retailers are tapping into the potential of high end and luxury market
To ride the wave of consumer trading up, a lot of retailers in China are trying to move up market.
Various retail format operators are tapping into the high end and luxury market segment. For instance,
in the grocery retail market, many players have launched the premium supermarket format, such as
Ol of the China Resources Vanguard () ) and BHG Marketplace of the Beijing Hualian Group
(gh% ). Ol targets high income consumers such as expatriates and high income overseas
returnees, and features imported top grade fresh food and shop in shops including coffee bar, concept
kitchen and wine cellar.
Undoubtedly, Chinas high end and luxury market is growing fast. But our experts offer a note of
caution. Not every retailer can win in the rush to go up market. Chinese consumers are today more
sophisticated and informed as more retailers crowd the market, players that fail to deliver its value
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thorough market research is a must.
Improvement in retail management
As retailers strive to win the competition, we are happy to see that there is continuous improvement
in retail management. Many retailers in China have operated a variety of retail formats for years
however, store management, sales and marketing and merchandise assortment, etc. of different
operating formats are handled by the same management teams. But the picture has been slowly
changing in the past two years, apart from purchasing and logistics, different aspects of operations are
increasingly handled by specialized business units and teams to best address the fast changing needs
of different customer segments.
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8. Expansion of railway networks sets to transform the commercial and retail landscape
Railway transportation witnessed robust development in China
During the 11th Five Year Plan period, we have witnessed significant development of Chinas
transportation system. Railway is one of the most important modes of transportation in China, given its
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Huge efforts have been made by the Chinese government in recent years to speed up the
development of railway. For instance, China plans to construct a national passenger railway network
of eight high speed railway (HSR) 6 routes (see exhibit 1) by 2012. The 13,000 kilometre HSR network
will overtake that of Europe as the worlds largest by then. It is estimated that the length of the network
will reach 18,000 km by 2020.
Exhibit 1: High speed railway network to be built in China by 2012
Four routes linking northern and southern China (56789:(; )
Beijing Shanghai passenger line The line connects two major economic zones in China, the Bohai Rim
and the Yangtze River Delta. It goes through three municipalities and
four provinces: Beijing, Tianjin and Shanghai Hebei, Shandong, Anhui
and Jiangsu.
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Meanwhile, great strides have been made in other railway transportation such as subways, light
rail transit and inter city passenger lines in China. As of September 2010, subways in nine cities
including Beijing, Shanghai and Guangzhou are already in place while those in other 16 cities such as
Chongqing, Hangzhou and Wuhan have commenced construction. This rapid pace of expansion will
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subways.
Lets take Beijing as an example. According to the Beijing government, a total of 30 subways and light
rails with a total length of 1,050 km and 450 railway stations will be built by 2020. By that time, the
railway network density will reach 1.4 km per square kilometer. It could greatly improve accessibility
and enhance mobility as most citizens could reach a nearby railway station within a 10 to 15 minute
walk.
Railway development is transforming the commercial and retail landscape
More importantly, the development of railway transportation will transform the commercial and retail
landscape, giving rise to an emergence of a number of metropolises. Today, as more people choose
to live and work near train stations, the development of commercial clusters in the vicinity of railway
stations is a common phenomenon in many cities. A typical example is Tokyo around 60% of
commercial clusters in the city are located near the subways or light rail stations. And more than 90%
of modern department stores are located within 100 meters from railway stations.
Our experts believe the following trends are likely to prevail in coming years:
Development of railway transportation will transform the landscape of commercial and retail
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business opportunities in the stations or in nearby areas.
With high access ibility, train station s will become popula r places for social activiti es and
gatherings. Coffee shops, tea houses, restaurants, hostels, entertainment facilities, etc. will
cluster around railway stations. Indeed, we have already observed similar trends in some bigcities such as Beijing and Shanghai.
Extensive railway networks will bring opportunities to commercial property developers. We
foresee that huge commercial complexes will be formed around train stations with commercial
activities taking place both on the ground and underground. Since customer flows can be
translated to business opportunities, shopping spaces in the subway will attract more attention
from investors.
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Nonetheless, a major challenge for train operators and commercial developers is to deal with the
security issues associated with railway operation. Our experts suggest relevant authorities to learn
from the successful experiences of other countries in operating and managing railway networks as
well as other railway related commercial activities.
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development of railways and commercial businesses in the periphery areas is set to gain more
attention in near future.
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9. Commercial property market sees strong investment the developmen t of
commercial streets has won attention
Amid series of tightening measures by the Chinese government to cool down the residential property
market, many property developers in China have turned their eyes to the opportunities in the
commercial property market in the past year. This trend is set to continue in 2011. Strong demand and
the RMB appreciation expectation has, and will continue to, fuel investment in the commercial property
market.
Commercial property market outperformed in 2010
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5.8% yoy respectively. During the same period, the total sales revenue of Chinas real estate market
reached 319 million yuan, up 15.9% yoy sales growth of commercial properties (48.2%) was stronger
than that of residential properties (11.2%).
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Urbanization, government initiatives to stimulate domestic private consumption and rapid expansion
of retail and commercial enterprises in China, etc. have fuelled investment in commercial properties in
China over the past years. And amid series of tightening measures by the Chinese government to cool
down the domestic residential market, many traditional residential property developers in China have
started to diversify their investments into the commercial property sector to achieve a more balanced
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continue in 2011.
Indeed, the commercial property sector seems to be immune to Chinese governments tightening
measures. Many local governments in China have shown support towards investment in the
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Shanghai, for example, has substantially increased its commercial land supply in 2010. According to
Centaline Property Shanghai, the Shanghai government launched 85 commercial land sites with a
total area of 3.8 million sq.m between January and October of 2010 the supply during this period has
exceeded the total of the previous two years.
In fact, a number of well known domestic real estate developers such as China Vanke ( !" )
have already expanded investment in the commercial property market over the past few years. China
Poly Group (!". ) targets to lift its investment in commercial property to a share of 30% of
its portfolio by 2012 China Resources Land ( ) also hopes to see its commercial property
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On the other hand, in view of the climbing rental costs, retailers in China are increasingly eager to
invest in commercial properties as well. Indeed, Chinas consumer market has been the worlds
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retail space, especially those in prime locations.
The development of commercial streets has particularly drawn much attention
Chinas commercial property market enjoys robust investment. In particular, the development of
commercial streets has caught much attention. According to a preliminary study by China Commercial
Street Committee, there were already over 3,000 commercial streets with a total length of 1,800 km
and a total area of 150 million sq.m in Chinas county level or above cities by 2005. Over the past
few years, the investment boom in commercial streets has been spreading to lower tier cities and
townships. Today, a great number of commercial street development projects are still underway in/%0"(.#)+4+1#*%02%#(-&6(S)0W&3#'-+Y&2$)9#J;-#&T'&-$)#&T'&2$#$%($#$%);''5,#+1#A++-#)'(2+1#
commercial streets will continue to increase in 2011.
In the eyes of many local governments, commercial streets play an integral role in city development.
Many city planners view commercial streets as a showcase of their cities. Not only do commercial
streets help improve city image, they also promote local consumption as shopping convenience is
enhanced.
Commercial street projects are developing fast in China. Nonetheless, our experts suggest that city
planners should take into account the citys overall development, population distribution, consumption
demand and transportation infrastructure to avoid duplicative investment.
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10. Retail and distribution enterprises face ever increasing costs there are growing
calls for the Chinese government to help lower the costs of doing business
In recent years, retail and distribution enterprises in China have faced rising business costs.
Undoubtedly, increasing market competition has driven up overhead costs such as rental and labor
but there are some structural issues behind the high transaction costs facing Chinas retail and
distribution sector which are inherent in the countrys policy framework. Industry players hope that the
government can take steps to help lower the costs of doing business.
Overhead costs on the rise
As retailers home and abroad cast their eyes on China, Chinas retail and distribution enterprises have
faced increasing overhead costs. Labor and rentals, the two major cost components for retail anddistribution enterprises, have continued to climb in the past years. In recent years, the average labor
cost in the wholesale, retail and catering sectors has reportedly been increased by more than 10%
and most enterprises have seen their labor cost jumped by 20 30%.
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are becoming more stringent. For instance, in the past decade, leasing arrangements would
typically last for 5 8 years, and landlords usually adjusted the rental upward by 5% annually today,
leasing agreements are reviewed much more frequently and often there are much stronger upward
adjustments for each renewal. Some retailers have opted for building their own stores to ease upward
pressure on rentals this, however, would tie up working capital of retailers.
Rising logistics costs is another challenge apart from increasing fuel costs, cumbersome toll fees in
China have added to the costs of Chinas retail and distribution enterprises.
Besides, as transactions by credit cards become more popular, retailers in China shoulder the growing
burdens of service fees charged by banks. This is especially true to department store operators.
Comparatively, Chinas retail and distribution enterprises face higher costs of doing
business
Still, there are some structural issues behind the high transaction costs facing Chinas retail and
distribution sector which are inherent in the countrys policy framework. To name just a few, many
industry players have pointed out that they enjoy much fewer, if not none, tax concessions, than
businesses in other industries such as export manufacturing. Not to mention that the problem of
double taxation is fairly common in retail and distribution sector.
On the other hand, commercial enterprises in China also bear higher electricity tariffs than industrial
enterprises.
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Growing calls for the Chinese government to help lower the costs of doing business
Chinas retail and distribution enterprises have urged the Chinese government to help lower the costs
of doing business. Policymakers, on the other hand, growingly recognize that the high costs of doing
business for retail and distribution enterprises in China are unfavorable for the country to nurture a
consumption driven economy. They are taking steps to alleviate the problems.
There are some encouraging signs. The government has taken several steps to reduce the transaction
costs of Chinas retail and distribution sector. For example, trucks transporting agricultural produce
can be exempted from toll fees, starting in December 2010. As China adopts a more pro consumption
development model, we expect more supportive initiatives to come in 2011.