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1 Interest representatio n in elderly services - the case of Budapest, Hungary Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11.

1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

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Page 1: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

1

Interest representation

in elderly services- the case of Budapest, Hungary

Zoltán TÓTH, Head of Dep.

Budapest Municipality,Vice Mayor’s Departmentfor City Planning, Management and Social Policy

Lisboa – 2009.03.11.

Page 2: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

(I.) Social Trends in (a.) Hungary (b.) Budapest

The expected population number of Hungary is 8,000,000 citizen by the year 2050.

The expected number of the 60+ citizen might be another sort of the recent one, that is 2.4 million people.

The reduced child rate and the expanding elderly rate is a new challenge for us. This is why reforming and fitting the social and health care system to the increasing needs is a crucial task for us.

The unemployment rate might be the same as it is today.The homeless rate shall stagnate.The majority of those who are capable to work

would like to receive employment.The number of household dues’ arrears (for gas, electricity,

accommodation, etc.) has been trebled in the last 2 years in the central region of Hungary.

Page 3: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Number and income of the retired

Amount of a pension (HUF/month)

Number of elderly (head) (%)

Less than 45,000 HUF (180 €) 713,747 23.44

45–100,000 HUF 1,945,075 63.87

Above 100,000 HUF (400 €) 386,375 12,69

Altogether*: 3,045,197 100.0

0

Number of retired (Hungary – own right)

Parameters of retirement pensions in 2007.

YearPopulation (thousand)

Number/population

In their own right (1,000

people)

2002 3,070 30.2 2,465

2004 3,041 30.1 2,460

2006 3,028 30.0 2,488

2007 3,036 30.1 2,491

Resource: KSH. 2008.

* Pensioners + Retired handicapped + advanced pension

The spending power of the Hungarian pensions reach 52% of the EU one.

60 % receive pension 30 % handicapped pensioners10 % bereaved pensioner

Page 4: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

(II.) Health characteristics of the elderly

The majority of the 65+ elderly believe that they have a very bad health status (according to their self-perception).

70-79% of the old peoples’ expenditure goes for health purposes

2/3 at the family doctor consultancy and 85% of the home visited patients are 60+

4/5 of the 70+ visit their family doctors regularly

2/3 of the family doctors’ consulting hours are used by 70+

Even the daily routines (activities, motions, housework) at home cause hardships for the 70+

These characteristics support the need of a complex national strategy.

Page 5: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Sustain and repair self-sufficiency! Health care system has to slow down ageing

and to prevent and professionally treat elderly illnesses.

Healthy lifestyle dissemination has an effectto the quality of becoming old.

A special geriatric care system has to be developed

Integrated management and service contactis needed with the social branch.

Tools of self-help and self-care are needed.

Guiding principles of a possible Health Strategy:

Page 6: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

(III.) Number of staff and other data of personal social services in Budapest

• Local governments and NGOs maintain 152 local elderly care centres and clubs in Budapest as a part of the personal social services system. They serve 6,000 retired citizen.

• 16 local government run services (social rehabilitation by employment) are employing 2,197 (elderly) people with some kind of handicaps.

• 300 institution and organisation offer basic and special care for 20,000 elderly citizen in Budapest.

Resource: data provision of the Elderly Care Services in Budapest 2008.

Page 7: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Problems of Social Services

Unequal area coverage of the existing social services;

Unequal access to elderly services (services are related to local population numbers, and not to local problems);

Needs assessment is not a precondition of service development;

Undefined access criteria to elderly services;

Quality and quantity service minimum standards are not always defined;

Missing daily information about the various elderly services

State and professional control varies from county to county

Page 8: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Recent dysfunctions – areas for development

Lack of co-operation and harmony between health and social provision.

Elderly have more diverse needs than the recent service offers.

Recent services are ill-proportioned, there is no communication, information distribution is incidental. Financial background of the enlisting of services is both scare and wasteful at the same time.

Local governments are not very much interested in the solution of the complex elderly problems.

The continuously reduced number of staff in care organisations is a continuously growing professional and managerial hazard.

Low social prestige of the helping professions + their income is much less than the average + extra welfare provisions are minimal.

Page 9: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

X V I

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V I

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V I I I

X I V

I X

X I I I

I I

X I

X I I I

I I I

X X I I

X X I

X V I I I X X

X X I I I

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I V

Service Provision Map of Budapest Service Provision Matrix Common development aims ‘Best practices’ in the 23 districts Limits of service provisions New organisational and structural co-operations Services based on each others results = complexity (e.g. debt consultancy), ‘Iteration of the health system and the District Roundtables’.

(IV.) Social welfare provision in Budapest

Page 10: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Service responsibility of the City Government

The Budapest Municipal Government …

… maintains 4 types of institutions:1.) homes for the elderly 2.) psychiatric institutions3.) homes for mentally handicapped4.) homeless shelters (etc.)

… maintains 10% of the elderly services in Hungary

… offers specialised services = in 23 institutions, = on 65 sites (some of them are quite

far away from the capital) = and 6,420 individual places.

Page 11: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

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Page 12: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Specialized elderly provision 10 homes for the elderly in Budapest and

5 in the rural areas = all serving 3,807 people. The material conditions in some homes are not even

fitted to the legal regulations = fitting is necessary. On the other side 5 organisations, and sites offer much

higher accommodation possibilities and services for 560 people.

The Municipal Government runs 9 homes for the elderly with 382 flats, while the 23 district governments run 9 homes with 500 flats.

Page 13: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Home for the Elderly:

„Vámosmikola”

Page 14: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

The Municipal Government gavethe following amounts to its social welfare institutions:

• In the year 2006 : 158.4 m€• In the year 2007 : 52.7 m€• In the year 2008 : 58.7 m€

Number of clients:• In the year 2006 : 8,375 pers.• In the year 2007 : 8,352 pers.• In the year 2008 : 8,510 pers.

Operational costs per head:In the year 2006 : 7,811 €/person In the year 2007 : 7,167 €/person

In the year 2008 : 7,938 €/person

Costs of Welfare

Page 15: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Homeless

services

Homes for Mentally

Handicapped

Homes for Psychiatric

Patients

Homes for the Elderly

BMSZKI

9919 Csákánydoroszló, Fő u. 11. (255 fh.) – 222

km8713 Kéthely, Magyari u.

35.

(140 fh.) – 212 km

8713 Kéthely, Hunyadi u. 61-14fh

8713 Kéthely, Hunyadi u. 93-20 fh

8713 Kéthely, Ady E. u. 55. -40 fh

2463 Tordas, Gesztenyés út 1.

(200 fh.) – 30 km

2463 Tordas, Hangyasor 255/4. (60 fh.)

2463 Tordas, Somogyi B.u.35. (12 fh.)

8331 Sümeg-Darvastó

Foglalkoztató Intézet

(255 fh.) – 166 km

8331 Sümeg-Darvastó Lakóotthonok (24 fh.)

9476 Zsira, Rákóczi F. u. 12.

(186 fh.) – 201 km

9476 Zsira, Flórián u. 54. (8 fh.)

9476 Zsira, Fő u. 1. (10 fh.)

9476 Zsira, Peresznye külterület (76 fh.)

1134 Bp. Dózsa Gy. út 152. ÁSZ: 326 fh, ANY: 14 fh, CSÁO: 12 fh, ÉM: 150 fh.

1097 Bp. Külső mester u. 84. ÁSZ: 129 fh

1105 Bp. Bánya u. 37. ÁSZ: 64 fh.

1104 Bp. Vaspálya u. 56. ÁSZ: 66 fh

1105 Bp. Előd u. 9. ÉM:140 fh

1081 Bp. Alföldi u. 6-8. ÁSZ: 221 fh,.

1087 Bp. Könyves K. krt. 84. ÉM: 100 fh, NM:100 fh.

1102 Bp. Fehér köz 2. NM: 120 fh

1097 Bp. Táblás u. 31. ÉM: 80 fh.

1089 Bp. Kálvária u. 23. ÁSZ: 48 fh.

1119 Bp. Kocsis u. 26. ÁSZ: 150 fh, Mszáll: 200 fh.

1047 Bp. Rákosszeg park 4-6.

CSÁO: 80 fh, Mszáll: 70 fh.

1091 Bp., Gyáli út 33.

ÁSZ: 150 fh, Mszáll: 200 fh.

9971 Szentgotthárd, Hunyadi u. 29. (720

fh.) – 243 km

9970 Szentgotthárd, Május 1. út 19. (14 fh.)

6422 Tompa, Szabadföld út 47. (150 fh.) – 177 km

IO 1201 Bp., Virág B. u.

36. (138 fh.)

IO 1192 Bp. Mészáros L. u. 26. (50 fh.)

PBO 1182 Bp. Ráday G. u. 3. (140 fh.)

ÉFO 8925 Búcsúszentlászló, Arany J. u. 17. (100

fh.)

– 227 km

PBO 8741 Zalaapáti, Deák F. u. 3. (191 fh.)

– 187 km

1173 Bp. Pesti út 117. (544 fh.)

1102 Bp. Halom u. 31. (40 fh.)

1103 Bp. Óhegy u. 48. (73 fh.)

1213 Bp. Tapló u. 1. (60 fh.)

1103 Bp. Gergely u. 85. (160 fh.)

2100 Gödöllő, Dózsa Gy. út 65.

(192 fh.) - 30 km

2100 Gödöllő, Dózsa Gy. út 65.

8048/2 hrsz( 50 fh.) - 30 km

2113 Erdőkertes Petőfi S u. 49. -52 fh)

5701 Gyula, Vértanúk útja 1-5.

(425 fh.) – 222 km

9700 Szombathely, Bogáti út 72. (140 fh.)

– 217 km

8153 Polgárdi-Ipartelepek Somlyói u.

2. (165 fh.) – 80 km

1125 Bp. Kútvölgyi út 20-22. (135 fh.)

1031 Bp. Ányos u. 3. (75 fh.)

1124 Bp. Mártonhegyi út 53-57. (56 fh.)

1121 Bp. Zugligeti út 58. (34 fh.)

1112 Bp. Kamaraerdei út 16. (400 fh.)

1112 Bp. Rupphegyi út 7. (126 fh.)

1115 Bp. Bánk bán u. 12-20. (120 fh.)

2635 Vámosmikola, Ipolysági út 9-11. (150

fh.) – 75 km

2025 Visegrád, Mogyoróhegy út 10. (95 fh.)

– 43 km

1071 Bp. Dózsa Gy. út 82/b. (79 fh.)

1068 Bp. Benczúr u. 46. (50 fh.)

1161 Bp. Pálya u. 27. (39 fh.)

1064 Bp. Rózsa u. 67. (121 fh.)

1092 Bp. Knézits u. 14. (50 fh.)

1047 Bp. Baross u. 100. (137 fh.)

1046 Bp. Béla u. 18. (30 fh.)

1046 Bp. Csokonai u. 38. (56 fh.)

Integrated institutions

Institutions run by the Budapest Municipal Government

Page 16: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

‘Voluntary’ elderly care tasks of the City

Depth management (service + training)

Housing costs support system IT-development + district networks Computer studies training Professional experience exchanges

and consultancy Yearly grant system (district + civic) Crime prevention and victim help City-NGO co-operation Collecting ‘Best practices’ Information distribution about

the district development plans

16

Page 17: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Home for the Elderly:

„Polgárdi”

Page 18: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Partnership and co-operation

Budapest Social Charter – since 1997 Social Policy Council of the Central

Hungarian Region Council of the District Representatives Budapest Elderly Council – since1998 Budapest Social Policy Roundtable

Association of the Retired in Budapest („NYUBUSZ”) Co-operation Agreement:- Financial support- Professional co-operation- Joint conferences and workshops- Crime prevention program- Civic interest representation

Page 19: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Self help – Self care – Voluntarism(„NYUBUSZ” = NGO)

Studies on the living circumstances of the elderly Knowledge distribution (health preservation) Initiatives and experience dissemination

Direct forms of activity: Cultural activity, haritage trust

(Elderly Festival, AGE-conference), Recreation and re-activation, Interest representation (in Hungary and abroad) + legal aid service, Training and education (IT, language), re-employment, Traffic safety and crime prevention + consumer protection,„Pensioners for the pensioners” (100 volunteer skilled workers),„Granny service” + „Nursery-program”, Funeral counselling service Professional co-operation and partner relations

Page 20: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

(V.) Civic organisations during the political changes

Local, informal networks (friends, co-workers);

Informal networks (based on common field and sphere of interest);

Formalization of the civic bodies;

Birth of umbrella organizations

Page 21: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

ELDERLY COUNCIL - the consultative body of the city management

First ECs in 2003:(Budapest / county / local);

Starting the „Elderly-friendly local government” movement Elderly as a political power; Strong interest-representation

capacity - e.g.: National Action Plan; K.I.N.CS., etc.;

Page 22: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Main areas of elderly policy

Secure the social safety net;

Preserve and improve health conditions;

Forming the public view about the elderly.

Page 23: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Why exactly the Elderly Council?

Common interests (see: the main arias of elderly policy);

The ‘society’ of the elders is not homogeneous;

Where it is possible to show up and clash interest - groups with low interest representation might manifest;

EC is a counselling and opinion formulating body.

Page 24: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Experiences of the Elderly Councils

EC might be counselling body of the mayor or the County Government;

EC role: formulating the local elderly policy;

Trilateral composition: local government (= responsibility) professional (= activity) civic (rainbow-like) activity

(= civic control); Planned & fixed in work-plans; Summarising the experiences:

National conference in Budapest

Page 25: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

EC activities Create local problem maps; EC roles: in service development

+ in creating new services (e.g.: learning, recreation, senior sports)

EC studies on living standards and lifestyles of the elderly;

EC role in the quality assurance of the elderly services;

Recent plan: Revival of the Budapest Elderly Council (Interest-representation + Service Providers + Local Government Participants).

Page 26: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

26

Where is the end of the tunnel?

Page 27: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Where is the end of the tunnel?

The social composition of the elderly population shall change dramatically;

Old people = political power and consumers at the same time + service customers;

Old people = promoters (volunteer) + promoted;

Social programs aim to improve the quality of life of the elderly + social care;

They have to face new challenges.

Page 28: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Elderly provision – in a European wayDevelop a NATIONAL ELDERLY STRATEGY: Change the pension system

+ preserve the pensions’ real values; Fight against elderly discrimination,

unemployment and social exclusion; Create the possible conditions of the

‘life long learning’ (LLL); Work out the professional standards; Convert the institutional structure

and the two level service system; Legislative change; Finance reform of the provider system; Harmonizing the social and health

systems + new services; Create the preconditions of self help,

self care and voluntary activity.

Page 29: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

Thank you for your

attention!

Gosztonyi Géza
Page 30: 1 Zoltán TÓTH, Head of Dep. Budapest Municipality, Vice Mayor’s Department for City Planning, Management and Social Policy Lisboa – 2009.03.11

= 3 children

3 rooms == 4 wheels