1

Workforce Symposium

March 31, 2006

Bill Payne & Mark Stasson

2

Where this Survey Data came from? Co-occurring Training Project (partners)

Chemical Health Division (DHS) Metropolitan State University Continuing Education (MCTC)

Attendance mandated by new Rule 31 regulation

3

Where this Survey Data came from? Training delivery

60, 2-day training sessions October, 2004 to September, 2005 Nearly 1400 participants

4

Where this Survey Data came from? Evaluation Components of Training Sessions

Pre/Post Test Training Evaluation (Participants & Trainer) Outcome Evaluation Workforce Survey

5

Components of the Workforce Survey(92 items) Demographics (35 items) Professional Status (6 items)

Job satisfaction Professional Development (12 items) Attitudes about Professional Practice

(39 items)

6

Results from Workforce Survey…

“The most comprehensive and authoritative picture of the Chemical Dependency workforce ever collected in Minnesota”

7

Composite of Demographic Characteristics Female Mean Age: 47 White (Caucasian) BA/BS degree Not in Recovery Non-Smokers

8

Composite of Professional Characteristics Employed full-time, Work “day” hours, at a

“non-profit agency, OP/IP At current job 7 years, in the field 12 years Annual salary $35,000 to $39,000 Licensed Attend 25 hours of CE each year Caseload of 17-18 clients

9

Summary of Findings: Professional Status Believe CD counselors have “Lower” status

than other helping professionals Best way to improve employment or retention

is to “Raise Salaries” Challenges:

Client funding More difficult clients Politics Licensure Better client outcomes

10

Summary of Findings: Professional Development Computer: good access, use it several time

per day, would like to be more skilled Evidence-based practices: only “somewhat

familiar” Ethics: highly competent Cultural Diversity: less competent Keep up? Workshops & Conferences

11

Summary of Findings: Satisfaction Overall: good Work Environment (most) Quality of Care (most) Case Load Management (least) Pay & Benefits (middle)

12

Summary of Findings: Attitudes about Professional Practice Evidence-Based Practices Medications Traditional Approaches Research Evaluation & Assessment Tools CD Education

13

Some of the Demographic Characteristics

The details..

14

Gender

65%35% Male

Female

15

11%14%

27%

34%

15%

0%

10%

20%

30%

40%

Age

20-29

30-39

40-49

50-59

60+

16

84%

1% 5% 6% 1% 4%0%

20%

40%

60%

80%

100%

Ethnicity

White

Asian

Black

Indian

Latino

Mult/other

17

2%

8%10%

19%

38%

23%

0%

5%

10%

15%

20%

25%

30%

35%

40%

Education

<HS

Some College

Cert.

AA/AS

BA/BS

MA/PhD

18

CD/In Recovery

48%

52%

Yes

No

19

29.9%

70.1%

0.0%

20.0%

40.0%

60.0%

80.0%

Currently Use Tobacco Products?

Yes

No

20

Some of the Professional Characteristics

21

70.3%

11.5%3.8%

0.0%

20.0%

40.0%

60.0%

80.0%

Employment Status

Full time

Part time

On-call

22

58.0%

12.0%

3.1% 1.3%

19.6%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

Usual Hours of Work

Days

Evenings

Nights

Weekends

Variable

23

38.9%

25.8%

2.5% 1.90%0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

Type of Agency

Non-profit

Profit

Government

Corrections

24

33.3%31.8%

12.1%8.8% 7.6%

4.6% 4.5%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

Type of Program

OP

IP

A & R

HWH

Ext Care

Detox

AC

25

30%

25%

14%

9%

5%

17%

0%

5%

10%

15%

20%

25%

30%

Employed Current Position

0 to 2

3 to 5

6 to 8

9 to 11

12 to 14

15+

26

15.0% 16.0%

23.0%

11.0% 11.0%

24.0%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

Years in the Field

0 to 4

5 to 9

10 to14

15 to 19

20 to 24

25+

27

5%

11%

27%

34%

12% 11%

0%

5%

10%

15%

20%

25%

30%

35%

Annual Salary

<$15k

$15-$25k

$25-$35k

$35-$45k

$45-$55k

>$55k

28

82.0%71.0%

65.2%55.7%

41.6%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

Benefits

Vacation

Sick Lv.

TSA/401K

Paid for CE

Tuition Reimb

29

53.8%

8.9%3.0%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

LADC and/or Certification?

LADC

ICRC

NAADAC

30

9%

18%

28%

15%13%

8%

0%

5%

10%

15%

20%

25%

30%

Continuing Education Hours

1 to 9

10 to 19

20-29

30-39

40-59

50+

31

11%

31%29%

14%

7% 8%

0%

5%

10%

15%

20%

25%

30%

35%

Client Caseload

0

1 to 10

11 to 20

21 to 30

31 to 40

41 or more

32

Professional Status

33

3.1%

37.5%

59.3%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

CD Counselor Status?

Higher

Same

Lower

34

27.8% 27.7%24.4%

19.6%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

Main Reasons for Lower Staus

Less Educated

Stigma of Addicts

Less Credentials

"In-Recovery"

35

79.9%

53.4%49.5%47.5%39.8%

26.4%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

Ways to Improve Retention?

Improve Salaries

Professional growth

Improve benefits

Advancement

Higher educationalstandards

Better Supervision

36

65.2%

46.9%38.0% 35.0% 31.0%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

Current challenges to the profession?

Client funding

Difficult clients

Politics

Licensure

Better client outcomes

37

Professional Development

38

95.1%

4.9%

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

Have access to a computer?

Yes

No

39

69.7%

19.6%

5.8% 4.9%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

How often do you use a computer?

Several times/day

Once/day

Once/week

Rarely

40

14%

7%

24%

43%

14%

0%

10%

20%

30%

40%

50%

Familiarity with "Evidence/Reasearch Based" Practices

Very Unfamiliar

Somewhat Unfamiliar

Not Sure

Somewhat Familiar

Very Familiar

41

81.9%

17.6%

0.5%0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

Competence regarding ethics?

High

Moderate

Low

42

32.3%

53.3%

4.5%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

Cultural competence?

High

Moderate

Low

43

85.4%76.8%

58.2% 53.3%42.8% 38.3%

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

How to keep up to date?

Attend training sessions

Attend conferences

Read journal articles

Read books

Discussion groups

Supervisory sessions

44

Satisfaction

45

Satisfaction: Factors

Satisfaction with Work Environment Satisfaction with Quality of Care Satisfaction with Case Load Management Satisfaction with Pay & Benefits

46

3.183.342.97

3.674.08

2

3

4

5

Mean Job Satisfaction Ratings

Global Satisfaction

Care Quality

Caseload Management

Work Environment

Pay/Benefits

47

Attitudes about Professional Practice

48

Attitudes about Professional Practice:Core Areas Evidence-Based Practices should be used

more Medications should be used more Traditional Approaches should be used more Research in CD has little value (reverse

rating) Evaluation & Assessment Tools are valuable CD education & training is valuable

49

3.71

3.16 3.132.83

3.534.02

1

2

3

4

5

Mean Score in Each Core Area

Evidence-Based Practice

Medications used more

Traditional Approaches

Research has little value

Eval/Asses Valuable

CD Education Valuable

50

Recommendations for Workforce Development Recruit & Train more culturally diverse & bi-

lingual workforce Raise salaries Raise education & training standards Improve supervision Improve cultural competence Improve awareness and use of EBP’s Improve computer technology skills