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Woodbadge Part 1Group Committee:
Communications
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Communication
• Effective communications necessary to exchange information
• What information needs to be exchanged?
• What are you trying to communicate?
• What are you trying to say?
• How effective are you
• Whose job is it?
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Communictations - Tools
• There are a variety of communication tools:
• Social media (Facebook, Twitter, etc.)
• Notices
• Letters
• Telephone
• Face to face
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Communications - Issues
• Risk of what is trying to be said can be mis-interpreted.
• Information is interpreted through filters
• Time
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Communications: Barriers and Strategies
• Barriers to Listening– Focusing on a personal agenda– Experiencing information overload– Criticizing the speaker– Distracted by emotional noise– Experiencing physical difficulty
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Communications: Barriers and Strategies
• Strategies for effective listening:– Stop – focus on the other person– Look – pay attention to non-vervbal
messages– Listen- listen to the essence of the speakers
thoughts– Be empathetic– Ask questions
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Communications: Barriers and Strategies
• Barriers to Accurate Perceptions:– Stereotyping and generalizing– Not investing time– Having a distorted focus– Assuming similar interpretations– Experiencing incongruent cues
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Communications: Barriers and Strategies
• Strategies for Accurate Perception:– Analyze your own perceptions– Work on improving your perception– Focus on others
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Communications: Barriers and Strategies
• Barriers to Effective Verbal Communication– Lacking clarity– Using stereotypes and generalizations– Jumping to conclusions– Dysfunctional responses– Lacking confidence
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Communications: Barriers and Strategies
• Strategies for Effective Verbal Communications
– Focus on the issue, not the person
– Be genuine rather than manipulative
– Empathize rather remain detached
– Be flexible towards others
– Value yourself and your experiences
– Present yourself as an equal rather than a superior
– Use affirming responses
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Communications
• Media:– What resources can be used to get messages
a broad distribution – radio, TV, newspapers– What do you do if you are approached by the
media on an story or issue?– Who do you direct questions to?– John Petitti, Exec Director Marketing &
Communications ([email protected]) • Area Commissioner, Council Commissioner or
CED
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Communications
• Resources:– Scouts Canada
• Public Relations 101
– Community Colleges– Toastmasters– Rotary