1 Welcome! Welcome to the Hazard and Security Plan Workshop

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Welcome!Welcome!Welcome to the Hazard and Security Welcome to the Hazard and Security

Plan WorkshopPlan Workshop

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Hazard and Security PlanHazard and Security Plan(HSP)(HSP)

WorkshopWorkshop

TCRP Project No. J-10DTCRP Project No. J-10D

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Project No. J-10DSecurity Planning Tools for Rural, Small Urban, and Community-Based Public Transportation

Operations

The Hazard and Security Plan (HSP)

Prepared forTransit Cooperative Research Program

TRANSPORTATION RESEARCH BOARDNational Research Council

NAS-NRCby

AECOM Consult2751 Prosperity Avenue, Suite 300

Fairfax, VA 22031in association withMaier Consulting

Peter Schauer Associates

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Workshop GoalsWorkshop Goals

1.1. Develop and foster a reasonable approach Develop and foster a reasonable approach to hazards and securityto hazards and security

2.2. Become familiar with the terms and Become familiar with the terms and elements of hazards and security planningelements of hazards and security planning

3.3. Draft a HSP (Hazards and Security Plan)Draft a HSP (Hazards and Security Plan)

“Provide participant learners with the knowledge and skills necessary

to successfully develop and implement a

Hazard and Security Plan at their agency”

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Your Workshop MaterialsYour Workshop Materials

AgendaAgenda Discussion notes Discussion notes

(slides)(slides) HSPHSP HSP InstructionsHSP Instructions CD with HSP and CD with HSP and

sample policies and sample policies and proceduresprocedures

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Workshop Ground RulesWorkshop Ground Rules

All ideas are welcome.All ideas are welcome. Observe time frames. Observe time frames. Listen to each other through “active Listen to each other through “active

listening.”listening.” Differences and problems are Differences and problems are

acknowledged- not “worked.”acknowledged- not “worked.” Use the mental picture method, Use the mental picture method,

your imagination and make meaning.your imagination and make meaning.

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Workshop and HSP Workshop and HSP SuccessSuccess

The missing ingredient in hazard and The missing ingredient in hazard and security planning is often imagination…security planning is often imagination…imagine!imagine!

Feed your curiosity, your “worry-wart,” Feed your curiosity, your “worry-wart,” your slightly paranoid side of your brain.your slightly paranoid side of your brain.

The best managers are slightlyThe best managers are slightlyparanoid but to prevent problems paranoid but to prevent problems they take action…Take Action!they take action…Take Action!

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A hazard and security plan (HSP) is a A hazard and security plan (HSP) is a template for producing a transit agency template for producing a transit agency security plan. security plan.

Includes documents, responsibilities, Includes documents, responsibilities, training assignments, and related training assignments, and related materials. materials.

Uses an “all hazards” framework—an Uses an “all hazards” framework—an approach flexible enough to be applied approach flexible enough to be applied more than one type of event or situation more than one type of event or situation

The Hazard and Security The Hazard and Security PlanPlan

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Plan OrganizationPlan Organization

Outline Purpose and Scope of the Plan

Outline Purpose and Scope of the Plan

Who Does What?Who Does What?

Detailed Solutions to Likely Issues

Detailed Solutions to Likely Issues

Keeping the Plan Current

Keeping the Plan Current

• Transit examples• FTA guidance• Non-transit policies• Other guidance

• Transit examples• FTA guidance• Non-transit policies• Other guidance

• Your ideas, needs• FEMA guidance• State and local emergency plans• FTA plans

• Your ideas, needs• FEMA guidance• State and local emergency plans• FTA plans

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Resent...that we even Resent...that we even have to...have to... ““Over there.” Over there.” HereHere

Invasive plants. Invasive plants. udzuudzu ThereThere

...the altered landscape...the altered landscape What do you expect What do you expect

when you purchase a chain sawwhen you purchase a chain saw

or other power tool?or other power tool? Play book just like a sports team or aPlay book just like a sports team or a

dance choreography...but you have todance choreography...but you have to

practice, practice, practice...practice, practice, practice...

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Any plan is better than Any plan is better than no plan.no plan.

““In preparing for battle I have In preparing for battle I have always found that plans are always found that plans are useless, but planning is useless, but planning is indispensable.” indispensable.” Dwight D. EisenhowerDwight D. Eisenhower

Supreme Allied Commander in WW II, Supreme Allied Commander in WW II, EuropeEurope34th US president 34th US president

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Cost Benefit to Entire Cost Benefit to Entire CommunityCommunity

Transit security and emergency planning benefits the agency and local agencies including…

Local responders (police, fire, emergency medical services, coroner, and local public health department)

Planning organizations (local emergency management agency, local emergency planning committee, and local government)

Mutual aid partners and regional agencies (who support during an emergency and support planning activities)

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Cost/Benefit of Preparing Cost/Benefit of Preparing HSPHSP

The deer that looks up all the time never gets enough to eat.

The deer that never looks up gets eaten.

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Cost BenefitCost Benefit

One does not want to be like the deer that One does not want to be like the deer that looks up all the time or the deer that looks up all the time or the deer that never looks up. Both incur costs that are never looks up. Both incur costs that are substantial…slow death or fast death.substantial…slow death or fast death.

A balanced approach is the goal of this A balanced approach is the goal of this workshop and the HSP approach.workshop and the HSP approach.

Assess your reasonable hazards and Assess your reasonable hazards and security issues and prepare for thosesecurity issues and prepare for those..

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Be Prepared But Be Be Prepared But Be BalancedBalanced

The law of The law of diminishing diminishing returns applies to returns applies to anxiety, as to so anxiety, as to so much else. A little much else. A little anxiety may yield anxiety may yield marked protective marked protective gains, but more gains, but more fear may not be fear may not be worth the costs.worth the costs.

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Be Prepared But Be Be Prepared But Be BalancedBalanced

A little anxiety will cause you to carefully A little anxiety will cause you to carefully prepare a HSP and help you avoid panic. prepare a HSP and help you avoid panic. Panic means you cannot think clearly so it Panic means you cannot think clearly so it is important to follow the advice of Ford is important to follow the advice of Ford Prefect (Prefect (Hitchhikers Guide to the GalaxyHitchhikers Guide to the Galaxy): ): “Don’t panic and always carry a towel.”“Don’t panic and always carry a towel.”

Explaining carrying the towel is Explaining carrying the towel is another workshop.another workshop.

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Being Balanced Means Being Balanced Means We…We…

Examine each Examine each possible occurrence possible occurrence and think about it, and think about it, calmly, rationally…calmly, rationally…

Personal Personal

FamilyFamily

Company-Company-OrganizationOrganization

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Examine Each Possible Examine Each Possible OccurrenceOccurrence

Impact of OccurrenceImpact of Occurrence

VersusVersus

Possibility of OccurrencePossibility of Occurrence

(A Vulnerability Assessment) (A Vulnerability Assessment)

And balance with Cost/BenefitAnd balance with Cost/Benefit

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Vulnerability AssessmentVulnerability Assessment

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Exercise: Personal HSPExercise: Personal HSP

Generate a little anxiety and imagine Generate a little anxiety and imagine three hazard or security occurrences that three hazard or security occurrences that could happen the next time you fly on a could happen the next time you fly on a plane. plane.

Do not generate anxiety to the point of Do not generate anxiety to the point of panic.panic.

If you panic you are likely to go into your If you panic you are likely to go into your lizard brain…fight or flight and then you lizard brain…fight or flight and then you can not think rationally. can not think rationally.

Write one occurrence per card.Write one occurrence per card.

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Flying in a Commercial AirplaneFlying in a Commercial Airplane

Probability of occurrenceProbability of occurrence

Impact of Impact of occurrenceoccurrence

Pilot ErrorPilot Error

Drink SpilledDrink Spilled

Wing Falls OffWing Falls Off Possible Possible OccurrencesOccurrences

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There is a remote, extremely remote, There is a remote, extremely remote, chance a wing could fall off, but there is a chance a wing could fall off, but there is a greater, although slight, chance that a pilot greater, although slight, chance that a pilot could make an error in judgment resulting could make an error in judgment resulting in a fatal crash. Drink spills happen often in a fatal crash. Drink spills happen often but are rarely, if ever, as a single incident, but are rarely, if ever, as a single incident, fatal.fatal.

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Reasonable Response: Reasonable Response: FlyingFlying

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HSP Balance: Fly? HSP Balance: Fly? Drive?Drive?

Do you respond to risk or fear?Do you respond to risk or fear?

It is less risky to fly than drive It is less risky to fly than drive but many people are afraid of but many people are afraid of

flying.flying.

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Exercise: Family/Home Exercise: Family/Home HSPHSP

Generate a little anxiety and imagine Generate a little anxiety and imagine three hazards or security occurrences three hazards or security occurrences that could happen at your home.that could happen at your home.




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Threats to Your HomeThreats to Your Home



Roof LeakRoof Leak

Dog Soils RugDog Soils Rug

FireFire Possible Possible OccurrencesOccurrences

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Your house could catch fire. Many Your house could catch fire. Many homes are destroyed each year by homes are destroyed each year by

fire. Your family could be injured or fire. Your family could be injured or killed in a fire, but that is not as killed in a fire, but that is not as

likely as your pet dog soiling your likely as your pet dog soiling your rug.rug.

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Reasonable Response: Reasonable Response: House FireHouse Fire

““Joanne Hayes-White heads the San Joanne Hayes-White heads the San Francisco Fire Department, but she also Francisco Fire Department, but she also oversees a home with three young oversees a home with three young children. Twice a year, the family has a children. Twice a year, the family has a fire drill to identify exits, ideally two from fire drill to identify exits, ideally two from each room. She makes sure everyone has each room. She makes sure everyone has a pair of sturdy shoes under their bed in a pair of sturdy shoes under their bed in case anyone has to flee.”case anyone has to flee.”

Wall Street JournalWall Street Journal. “Tricks of the Trade.” . “Tricks of the Trade.”

January 12, 2005. P. D1. January 12, 2005. P. D1.

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Exercise: Organization Exercise: Organization HSPHSP

Generate a little anxiety and imagine a Generate a little anxiety and imagine a hazard or security occurrence that could hazard or security occurrence that could happen at your system.happen at your system.




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Transportation System Transportation System ThreatsThreats



Robberies/AssaultsRobberies/Assaults

VandalismVandalism

TerrorismTerrorism Possible Possible OccurrencesOccurrences

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Anything could happen… but the HSP Anything could happen… but the HSP process sets out a procedure of evaluating process sets out a procedure of evaluating thethe

Impact of OccurrenceImpact of Occurrence

VersusVersus

Possibility of OccurrencePossibility of Occurrence

and preparing a balanced approach to all and preparing a balanced approach to all hazards and security occurrences so as to hazards and security occurrences so as to avoid panic and paranoia.avoid panic and paranoia.

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You!

Your Area of Prime Your Area of Prime ResponsibilityResponsibility




VandalismVandalism


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All Hazards Security & All Hazards Security & Emergency Preparedness:Emergency Preparedness:

Your Areas of PrimeYour Areas of Prime ResponsibilitiesResponsibilities

PreventPrevent incidents within control incidents within control and responsibility of transit and responsibility of transit system system

RespondRespond to situations and to situations and events, mitigate loss, protect events, mitigate loss, protect passengers, personnel and critical passengers, personnel and critical assetsassets

SupportSupport community response community response with equipment and capabilities with equipment and capabilities

RecoverRecover from major events with from major events with available resources and programsavailable resources and programs

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Build in a Balanced Build in a Balanced ApproachApproach

Build in security and an all hazards approach to Build in security and an all hazards approach to your core values.your core values.

If you are able to respond to the “everyday” If you are able to respond to the “everyday” hazard you will be better able to respond to the hazard you will be better able to respond to the major security or major hazard event.major security or major hazard event.

Corrective actions are more expensive than Corrective actions are more expensive than preventive measures.preventive measures.

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Follow practices common to all eventsFollow practices common to all events

Core Value TechniquesCore Value TechniquesSituationSituation Is

there a

policy?

Is there

a policy

?

Follow policy as practiced


Communicate & request direction


Above all, safeguard life and property


Take steps to minimize service

disruption


disruption

Observe and communicate

events


events

StopStopNOW WHAT

???

NOW WHAT

???

No

Yes

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Introduction to HSP Introduction to HSP ProcessProcess

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Systematic ProcessSystematic Process

Where are we?Where are we? An inventory step. An inventory step. Where do we want to go?Where do we want to go? A policy A policy

and vision step.and vision step. How do we get from where we are How do we get from where we are

to where we want to go?to where we want to go? An An operations and action plan. With operations and action plan. With a feedback loop to maintain the a feedback loop to maintain the plan which makes it ….strategic….plan which makes it ….strategic….

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HSP Conceptual HSP Conceptual ApproachApproach

Establish PoliciesEstablish Policies

Determine RolesDetermine Roles

CountermeasuresCountermeasures Feedback LoopFeedback Loop

Maintain and Revise PlanMaintain and Revise Plan

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Factors Shaping the Plan: Factors Shaping the Plan: RegulationsRegulations

National Incident Management National Incident Management System (NIMS)System (NIMS)

State, Federal, and Local State, Federal, and Local Requirements may applyRequirements may apply Commercial Drivers License Commercial Drivers License Hazardous Material Storage Hazardous Material Storage OSHAOSHA Drug and Alcohol requirementsDrug and Alcohol requirements

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National Incident National Incident Management SystemManagement System

Key concept: page viiKey concept: page vii (NIMS adopted February 28, 2003)(NIMS adopted February 28, 2003)

Command and managementCommand and management PreparednessPreparedness Resource managementResource management Communications and information Communications and information

managementmanagement Supporting technologiesSupporting technologies Ongoing management and maintenanceOngoing management and maintenance

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NIMS Requirements:NIMS Requirements:FY2005 – State, Local & FY2005 – State, Local &

Tribal Tribal Complete EMI Course – NIMS, An Complete EMI Course – NIMS, An

IntroductionIntroduction Formally recognize NIMSFormally recognize NIMS Establish NIMS baselineEstablish NIMS baseline Establish strategy for implementing Establish strategy for implementing

NIMSNIMS Institutionalize use of Incident Institutionalize use of Incident

Command SystemCommand System

Letter from Secretary Ridge to Governors, Sept. 8, 2004

•

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NIMS Requirements: NIMS Requirements: FY 2006 and FY 2007FY 2006 and FY 2007

To receive To receive 2006 2006 preparedness preparedness funding, funding, applicants applicants must certify must certify that they have that they have met the FY met the FY 2005 NIMS 2005 NIMS requirements. requirements.

NIMSCAST NIMSCAST www.fema.gov/NIMSCAST

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The HSP ProcessThe HSP Process

Five stepsFive steps1.1. Recognize the NeedRecognize the Need

2.2. Establish PoliciesEstablish Policies

3.3. Determine Organization, Roles, Determine Organization, Roles, and Responsibilitiesand Responsibilities

4.4. Prepare CountermeasuresPrepare Countermeasures

5.5. Maintain PlanMaintain Plan

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1 2 3 4

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Key TermsKey Terms

Page 83 GlossaryPage 83 Glossary

Review list in Glossary…any Review list in Glossary…any questions?questions?

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Key TermsKey Terms

PreventionPrevention MitigationMitigation PreparednessPreparedness Response Response RecoveryRecovery

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Prevention: A Working Prevention: A Working DefinitionDefinition

Actions taken to try to ensure that Actions taken to try to ensure that incidents do not occur.incidents do not occur.

Give an example of a prevention Give an example of a prevention activity.activity.

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Prevention:Prevention:Keeping the Vehicle Keeping the Vehicle

SecureSecure Driver’s Vehicle ChecklistDriver’s Vehicle Checklist Mechanic’s Vehicle ChecklistMechanic’s Vehicle Checklist Vehicle Key PolicyVehicle Key Policy Securing Vehicles During the Securing Vehicles During the

ShiftShift Securing Vehicles at End of the Securing Vehicles at End of the

ShiftShift Route Maintenance IssuesRoute Maintenance Issues Prohibited Items on the BusProhibited Items on the Bus

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Mitigation: A Working Mitigation: A Working DefinitionDefinition

Actions you take to reduce or Actions you take to reduce or eliminate long term risk from eliminate long term risk from hazards and their effects to reduce hazards and their effects to reduce the asset loss or human the asset loss or human consequences of an event.consequences of an event.

Give an example of a mitigation Give an example of a mitigation activity.activity.

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Mitigation:Mitigation:After An Event OccursAfter An Event Occurs

Accident PolicyAccident Policy Driver Management of Security Driver Management of Security

SituationsSituations Checking Weather and Other Checking Weather and Other

Hazardous ConditionsHazardous Conditions

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Preparedness: A Working Preparedness: A Working DefinitionDefinition

Actions you take to anticipate and Actions you take to anticipate and minimize the impacts of events.minimize the impacts of events.

Planning measures taken to insure Planning measures taken to insure reactions to events are efficient and reactions to events are efficient and effective.effective.

Give an example of a preparedness Give an example of a preparedness activity.activity.

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Preparedness:Preparedness:Training Before an EventTraining Before an Event

Roles in Security/Emergency Roles in Security/Emergency Management Management SupervisorSupervisor MechanicMechanic DispatcherDispatcher OperatorOperator

New Employee Training on New Employee Training on Security AwarenessSecurity Awareness

Policy for Understanding Local Policy for Understanding Local Threats Threats

Employees taking NIMS on-line Employees taking NIMS on-line trainingtraining

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Response: A Working Response: A Working DefinitionDefinition

Those activities you take to react to Those activities you take to react to events.events.

Give an example of a response Give an example of a response activity.activity.

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ResponseResponse

Determining there is a Determining there is a problemproblem

CommunicatingCommunicating MobilizingMobilizing

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Recovery: A Working Recovery: A Working DefinitionDefinition

Actions you take to get things back Actions you take to get things back to normal.to normal.

Give an example of a recovery activity.Give an example of a recovery activity.

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RecoveryRecovery

Review Insurance PoliciesReview Insurance Policies Review HSPReview HSP Review Backup Location PlanReview Backup Location Plan Cleanup/inspectionCleanup/inspection Documentation of Vehicle UseDocumentation of Vehicle Use Evaluation ResponseEvaluation Response Oversee Recovery/RestorationOversee Recovery/Restoration

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Countermeasure: A Working Countermeasure: A Working DefinitionDefinition

A specific policy or procedure to A specific policy or procedure to counter or offset an action.counter or offset an action.

Give an example of a countermeasure.Give an example of a countermeasure.

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Sample Countermeasures/ Sample Countermeasures/ Solutions:Solutions:VandalismVandalism

Reduce the likelihood of occurrence

Education in schools, community outreach

Reduce probability/ severity of

consequences

Graffiti-resistant materials

Prepare for incidents that inevitably occur Extra care at Halloween

React to hazards and security incidents

Reporting and removal from service

Recover from incidents that have occurred

Supplying maintenance staff with clean-up

materials

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Sample Sample Countermeasures/SolutionsCountermeasures/Solutions

::Winter StormWinter StormReduce the likelihood

of occurrence None

Reduce probability/ severity of

consequences

Listen to weather forecasts for warnings

Prepare for incidents that inevitably occur

Driver training for bad weather operations

React to hazards and security incidents

Develop severe weather emergency drop points

Recover from incidents that have occurred

Review insurance policies

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Overview of Section 1:Overview of Section 1:Defining the PlanDefining the Plan What does HSP do?What does HSP do?

When is HSP When is HSP activated?activated?

What are the What are the agency’s basic agency’s basic assumptions?assumptions?(HSP Page 1)

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Section 1: Establish Section 1: Establish PoliciesPolicies

Page 1Page 1 Purpose of the Hazard and Purpose of the Hazard and

Security Plan (HSP)Security Plan (HSP) Situations covered by the HSPSituations covered by the HSP Statements of Belief and Statements of Belief and

LimitationsLimitations

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Purpose of the Hazard and Purpose of the Hazard and Security Plan (HSP)Security Plan (HSP)

Page 2Page 2“…“…set out set out Your Community Your Community Transit’sTransit’s procedures for procedures for maintaining a safe and secure maintaining a safe and secure operations and service environment operations and service environment for passengers, employees and for passengers, employees and volunteers, and the surrounding volunteers, and the surrounding community.”community.”

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The Inventory StepThe Inventory Step

What is possible? What is possible? What could happen and what is the What could happen and what is the

impact?impact? What are reasonable policies for our What are reasonable policies for our

organization?organization?

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What is Possible?What is Possible? Security IncidentsSecurity Incidents

Vandalism/Graffiti,Vandalism/Graffiti, Theft/Burglaries,Theft/Burglaries,Assault,Assault, Disruptive Disruptive Behavior,Behavior, TrespassingTrespassing

Severe WeatherSevere WeatherFloods,Floods, Winter Storms,Winter Storms,

Windstorms/Hurricanes, Tornadoes, Windstorms/Hurricanes, Tornadoes, Thunderstorms, Wildfire, EarthquakeThunderstorms, Wildfire, Earthquake

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What is Possible?What is Possible?

Man-Made EmergenciesMan-Made Emergencies

Terrorism, Acts of Extreme Violence, Terrorism, Acts of Extreme Violence, National Emergency, Weapons of National Emergency, Weapons of Mass Destruction (WMD)Mass Destruction (WMD)

Technological HazardsTechnological Hazards

Hazardous Materials, Accidents, Hazardous Materials, Accidents, Radiological Emergencies, Radiological Emergencies, Transportation AccidentsTransportation Accidents

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What Is Possible?What Is Possible?

Energy-Related Hazards and Energy Energy-Related Hazards and Energy Shortages/OutagesShortages/OutagesNatural Gas/ Petroleum/Natural Gas/ Petroleum/ Electrical Electrical Transmission/Transmission/ Power Shortages/ Power Shortages/ Outages. Outages. Energy/Food ShortagesEnergy/Food ShortagesWater Shortages.Water Shortages.

OtherOtherEvacuations through Service Area.Evacuations through Service Area.

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Exercise: Map Your Exercise: Map Your Service AreaService Area

Examine the map in your packet.Examine the map in your packet. From the previous list and any other From the previous list and any other

hazards and security issues you might hazards and security issues you might think of, identify all the issues/situations think of, identify all the issues/situations on the map that might occur.on the map that might occur.

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Somewhere CountySomewhere County

1.1. 2.2. 3.3. 4.4. 5.5. 6.6. 7.7. 8.8. 9.9. 10.10.

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11.11. 12.12. 13.13. 14.14. 15.15. 16.16. 17.17. 18.18. 19.19. 20.20.

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21.21. 22.22. 23.23. 24.24. 25.25. 26.26. 27.27. 28.28. 29.29. 30.30.

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31.31. 32.32. 33.33. 34.34. 35.35. 36.36. 37.37. 38.38. 39.39. 40.40.

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Draw a rough sketch of your home area Draw a rough sketch of your home area and identify hazards and security issues.and identify hazards and security issues.

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Approach To The Hazards Approach To The Hazards And Security Issues You And Security Issues You

Have IdentifiedHave Identified““Chance Favors the Prepared.” Chance Favors the Prepared.”

-L. Pasteur-L. Pasteur The HSP presents a systematic The HSP presents a systematic

approach to hazards and security approach to hazards and security issues.issues.

It is a strategic process…many feedback It is a strategic process…many feedback loops.loops.

You have started the process by You have started the process by drawing your map.drawing your map.

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Situations Covered by Situations Covered by the HSPthe HSP

Table Page 3Table Page 3Contains the issue or event.Contains the issue or event.

Contains the description and comments Contains the description and comments on the event. on the event.

Contains the likelihood, frequency, and Contains the likelihood, frequency, and past occurrences.past occurrences.

Questions…Questions…

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Table Page 3Table Page 3

How do you propose to collect this How do you propose to collect this information?information?

How can you be certain your How can you be certain your information is complete?information is complete?

Who will collect information?Who will collect information?

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Table Page 3Table Page 3

Review the table and place a check Review the table and place a check mark by those situations you will mark by those situations you will address in your plan.address in your plan.

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Statements of Belief and Statements of Belief and LimitationsLimitations

Page 7Page 7Review the eleven Belief and Limitation Review the eleven Belief and Limitation statements.statements.

Which of the statements do you believe is Which of the statements do you believe is most important?most important?

How would you go about filling in the How would you go about filling in the blanks and developing additional blanks and developing additional statements specifically tailored to your statements specifically tailored to your agency?agency?

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Overview of Section 2:Overview of Section 2:Organization, Roles and Organization, Roles and

ResponsibilitiesResponsibilities

Who does what?Who does what?

What if the What if the responsible party is responsible party is unavailable?unavailable?

How do I contact How do I contact the right person?the right person?

(HSP Page 10)

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Section 2: Organization, Roles, Section 2: Organization, Roles, and Responsibilities of and Responsibilities of Agencies and PersonnelAgencies and Personnel

Page 10Page 10 Responsibilities Responsibilities Continuity of Continuity of

servicesservices Contact Contact

informationinformation

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A. ResponsibilitiesA. Responsibilities

Who does what whenWho does what when Not limited to your agency personnelNot limited to your agency personnel A comprehensive statement of all A comprehensive statement of all

relevant personnel in your arearelevant personnel in your area

Review Table, List of Key Personnel Review Table, List of Key Personnel and HSP Responsibilities, Pages 11-and HSP Responsibilities, Pages 11-14.14.

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Review Table, List of Key Personnel and Review Table, List of Key Personnel and HSP Responsibilities, Pages11-14.HSP Responsibilities, Pages11-14.

What agencies will you need to involve in What agencies will you need to involve in preparing your HSP?preparing your HSP?

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Review Table, List of Key Personnel and HSP Review Table, List of Key Personnel and HSP Responsibilities, Pages 11-14.Responsibilities, Pages 11-14.

Review the column “Responsibilities.” For Review the column “Responsibilities.” For the task responsibilities that relate directly to the task responsibilities that relate directly to your agency place a check mark by those you your agency place a check mark by those you already do.already do.

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Review Table, List of Key Personnel and Review Table, List of Key Personnel and HSP Responsibilities, Pages11-14.HSP Responsibilities, Pages11-14.

Who currently leads any county-declared Who currently leads any county-declared emergency in your home area?emergency in your home area?

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Review Table, List of Key Personnel Review Table, List of Key Personnel and HSP Responsibilities, Pages 11-and HSP Responsibilities, Pages 11-14.14.

What task from the entire list seems What task from the entire list seems most difficult?most difficult?

86

B. Continuity of ServicesB. Continuity of Services

Pages 14-15Pages 14-15 Lines of Authority/ResponsibilitiesLines of Authority/Responsibilities Backup FacilitiesBackup Facilities Backup RecordsBackup Records Succession of PersonnelSuccession of Personnel

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Lines of AuthorityLines of Authority

Page 14Page 14

Of the four items listed under “Lines Of the four items listed under “Lines of Authority,” which one will require of Authority,” which one will require the most time and thought from your the most time and thought from your agency?agency?

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Backup FacilitiesBackup Facilities

Page 14Page 14 What are some What are some

considerations considerations when selecting a when selecting a backup facility?backup facility?

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Backup RecordsBackup Records

Page 15Page 15 What are your What are your

essential records essential records and what problems and what problems do you anticipate do you anticipate in establishing in establishing backup records?backup records?

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Succession of PersonnelSuccession of Personnel

Page 15Page 15 What are two What are two

possible uses of possible uses of the list of the list of succession?succession?

What would be What would be some criteria for some criteria for succession?succession?

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C. Contact InformationC. Contact Information

Page 16Page 16 How often should the contact list be How often should the contact list be

revisited and updated?revisited and updated? Who should be responsible for updates?Who should be responsible for updates? What procedures could you put in place to What procedures could you put in place to

update the contact list?update the contact list?

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Overview of Section Overview of Section 3: 3:

Countermeasures Countermeasures and Strategiesand Strategies

Menu of policies and Menu of policies and proceduresprocedures Use expert guidance and Use expert guidance and

other agency experienceother agency experience Ready to implement (fill-Ready to implement (fill-

in format, but can be in format, but can be tailored to agency needs)tailored to agency needs)

Divided into categories by Divided into categories by type of countermeasuretype of countermeasure

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Section 3: Section 3: Countermeasures and Countermeasures and

StrategiesStrategiesPage 18Page 18

A.A. PreventionPrevention

B.B. MitigationMitigation

C.C. Preparedness Preparedness

D.D. Response Response E.E. RecoveryRecovery

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Five Principal ActivitiesFive Principal Activities

Review the chart on page 20Review the chart on page 20

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PreventionPrevention

Actions to reduce the likelihood that Actions to reduce the likelihood that an event will occur.an event will occur.

Give an example of a prevention Give an example of a prevention activity.activity.

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There are 22 prevention activities There are 22 prevention activities listed on the chart on pages 22-23. listed on the chart on pages 22-23. Review each activity.Review each activity.

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Pages 24-32Pages 24-32 Rate each item: Easy or Rate each item: Easy or HardHard

1.1. Driver’s Vehicle ChecklistDriver’s Vehicle Checklist

2.2. Mechanic’s Vehicle ChecklistMechanic’s Vehicle Checklist

3.3. Employee Badge PolicyEmployee Badge Policy

4.4. Visitor Badge PolicyVisitor Badge Policy

5.5. Vehicle Key PolicyVehicle Key Policy

6.6. Facility KeysFacility Keys

7.7. Securing Vehicles During the ShiftSecuring Vehicles During the Shift

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Pages 24-32Pages 24-32 Rate each item: Easy or Hard Rate each item: Easy or Hard

7.7. Securing Vehicles at the End of the Securing Vehicles at the End of the ShiftShift

8.8. Securing the FacilitySecuring the Facility

9.9. Route Maintenance IssuesRoute Maintenance Issues

10.10. Prohibited Items on the BusProhibited Items on the Bus

11.11. Shipping and Receiving Security Shipping and Receiving Security PoliciesPolicies

12.12. Petty Cash Use PolicyPetty Cash Use Policy

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Pages 24-32Pages 24-32 Rate each item: Easy or Rate each item: Easy or HardHard

13.13. Fare Evasion PolicyFare Evasion Policy

14.14. Screening New EmployeesScreening New Employees

15.15. Workplace Conflict Resolution Workplace Conflict Resolution ProcessProcess

16.16. Bullying PolicyBullying Policy

17.17. Hazard ReportingHazard Reporting

100

PreventionPrevention Pages 24-32Pages 24-32 Rate each item: Easy or Rate each item: Easy or

HardHard18.18. Communication with PassengersCommunication with Passengers19.19. Security System Ready and Up to DateSecurity System Ready and Up to Date20.20. Review of Bus Stops for Safety and Review of Bus Stops for Safety and

SecuritySecurity21.21. Update HSPUpdate HSP22.22. Include Security Design Include Security Design

Considerations into New Building Considerations into New Building Construction/SelectionConstruction/Selection

101

Mitigation: A Working Mitigation: A Working DefinitionDefinition

Actions you take to reduce Actions you take to reduce the asset loss or human the asset loss or human consequences of an event.consequences of an event.

Give an example of a Give an example of a mitigation activity.mitigation activity.

102

MitigationMitigation

Page 34Page 34

There are 10 mitigation activities There are 10 mitigation activities listed.listed.

For which activities do you already For which activities do you already have an established written policy?have an established written policy?

103

MitigationMitigation

Page 34Page 34

There are 10 mitigation activities There are 10 mitigation activities listed.listed.

Rate the ease of establishing and Rate the ease of establishing and maintaining the activities, easy or maintaining the activities, easy or hard?hard?

104

Preparedness: A Working Preparedness: A Working DefinitionDefinition

Actions you take to anticipate and Actions you take to anticipate and minimize the impacts of events.minimize the impacts of events.

Planning measures taken to ensure Planning measures taken to ensure reactions to events are efficient and reactions to events are efficient and effective.effective.

Give an example ofGive an example of

a preparedness activity.a preparedness activity.

105

PreparednessPreparedness

Pages 40-51Pages 40-51 On Table “Preparedness Activities,” On Table “Preparedness Activities,”

which activities do you already which activities do you already engage in?engage in?

What are the heightened alert levels What are the heightened alert levels referred to in items 24 and 25?referred to in items 24 and 25?

106

Alert LevelsAlert Levels

System-wide operational System-wide operational lock-down of facilitieslock-down of facilities

Escort all visitors, inspect Escort all visitors, inspect all vehicles and packagesall vehicles and packages

Conduct frequent security Conduct frequent security inspections of facilitiesinspections of facilities

Observe and report, follow Observe and report, follow and enforce policiesand enforce policies

Highly unlikelyHighly unlikely

107

PreparednessPreparedness

Pages 40-51Pages 40-51 There are 25 preparedness activities There are 25 preparedness activities

listed. Which activities do you already listed. Which activities do you already have in place?have in place?

Of those that you do not currently have in Of those that you do not currently have in place, what problems or concerns do you place, what problems or concerns do you anticipate in establishing the missing anticipate in establishing the missing preparedness activity?preparedness activity?

Are there any items that could be added Are there any items that could be added to the list?to the list?

108

PreparednessPreparedness Pages 40-51Pages 40-51 Rate each easy or hard and must Rate each easy or hard and must

have or optional.have or optional.1.1. On-board Emergency SuppliesOn-board Emergency Supplies2.2. Supervisors’ Role in Security/Emergency Supervisors’ Role in Security/Emergency

Management Management 3.3. Mechanics’ Role in Security/Emergency Mechanics’ Role in Security/Emergency

ManagementManagement4.4. Dispatchers’ Role in Security/Emergency Dispatchers’ Role in Security/Emergency

ManagementManagement5.5. Policy for Backing up ComputersPolicy for Backing up Computers6.6. Policy for Storage of Computer Backup Policy for Storage of Computer Backup

Data at an Off-site LocationData at an Off-site Location

109


have or optional.have or optional.7.7. Policy for Storage of Key Agency Policy for Storage of Key Agency

Documents at an Off-site LocationDocuments at an Off-site Location8.8. Policy for Understanding Local ThreatsPolicy for Understanding Local Threats9.9. Security System UpgradesSecurity System Upgrades10.10. Fiscal Security PlanningFiscal Security Planning11.11. Test Fire Alarms, Fire Suppression Test Fire Alarms, Fire Suppression

Equipment, and Smoke DetectorsEquipment, and Smoke Detectors12.12. Electric Power BackupElectric Power Backup 13.13. Conduct Agency Emergency Response Conduct Agency Emergency Response

DrillsDrills

110


have or optional.have or optional.14.14. Participate In Regional DrillsParticipate In Regional Drills15.15. Mutual Aid Agreement with Law Mutual Aid Agreement with Law

EnforcementEnforcement16.16. Mutual Aid Agreement with Fire Mutual Aid Agreement with Fire

DepartmentDepartment17.17. Mutual Aid Agreement with Emergency Mutual Aid Agreement with Emergency

Medical Services (EMS)Medical Services (EMS)18.18. Mutual Aid Agreements with Emergency Mutual Aid Agreements with Emergency

Planning OrganizationPlanning Organization

111


have or optional.have or optional.19.19. Mutual Aid Agreements with OthersMutual Aid Agreements with Others20.20. General Manager and Assistant take NIMS General Manager and Assistant take NIMS

on-line trainingon-line training21.21. New Employee Training on Security New Employee Training on Security

AwarenessAwareness22.22. Disciplinary Actions of Employees Who Are Disciplinary Actions of Employees Who Are

Potential Threats to the AgencyPotential Threats to the Agency23.23. Policy for Processing FTA AlertsPolicy for Processing FTA Alerts24.24. Emergency Service ChangesEmergency Service Changes25.25. Facilities Inspections at Elevated Alert Facilities Inspections at Elevated Alert

LevelsLevels

112

Response: A Working Response: A Working DefinitionDefinition

Those activities Those activities you take to react you take to react to events.to events.

Give an example Give an example of a response of a response activity.activity.

113

ResponseResponse

Pages 52-53Pages 52-53 On Table, “Response Activities,”, there On Table, “Response Activities,”, there

are 20 response activities. (These are are 20 response activities. (These are described on Pages 54-69.)described on Pages 54-69.)

What is the central theme of all the What is the central theme of all the response activities?response activities?

What do you need to do to make sure that What do you need to do to make sure that theme is advanced at your agency?theme is advanced at your agency?

114

ResponseResponse

Pages 52-53 TablePages 52-53 Table Which response activities do you already Which response activities do you already

have in place?have in place? Rate each activity with regard to your Rate each activity with regard to your

resources as “easy” or “hard.”resources as “easy” or “hard.”

115

ResponseResponse Easy or Hard?Easy or Hard?

1.1. Policy for Requesting Agency Assistance Policy for Requesting Agency Assistance for Security Incidents and Other Hazardsfor Security Incidents and Other Hazards

2.2. Emergency Drop PointsEmergency Drop Points

3.3. Evaluating and Managing Suspicious Evaluating and Managing Suspicious ActivitiesActivities

4.4. Evaluating Suspicious Substances or Evaluating Suspicious Substances or PackagesPackages

5.5. Handling a Suspicious Package, Handling a Suspicious Package,

Device, or SubstanceDevice, or Substance

116

ResponseResponse Easy or Hard?Easy or Hard?6.6. Radio Usage PolicyRadio Usage Policy7.7. Cell Phone PolicyCell Phone Policy8.8. Aborting or Changing Route Due to a Aborting or Changing Route Due to a

HazardHazard9.9. Policy for Filing an Incident ReportPolicy for Filing an Incident Report10.10. Notification of EmergencyNotification of Emergency11.11. Bomb Threat ChecklistBomb Threat Checklist12.12. Checklist to Use When Contacted by the Checklist to Use When Contacted by the

Designated Local Emergency ManagerDesignated Local Emergency Manager13.13. Normal Hours Emergency Response PolicyNormal Hours Emergency Response Policy14.14. After Hours Emergency Response PolicyAfter Hours Emergency Response Policy

117

ResponseResponse Easy or Hard?Easy or Hard?15.15. Mobilization Resource ListMobilization Resource List16.16. Emergency Press ReleaseEmergency Press Release17.17. Evacuation ProceduresEvacuation Procedures18.18. Policy for Requesting Outside Assistance Policy for Requesting Outside Assistance

for Security Incidents and Other Hazardsfor Security Incidents and Other Hazards19.19. Short-Term ResponseShort-Term Response20.20. Emergency Escape Procedures and RoutesEmergency Escape Procedures and Routes

118

ResponseResponse

Pages 54-69Pages 54-69 Of the items listed which do you Of the items listed which do you

think is most important?think is most important? Why did you select that item?Why did you select that item?

119

Response ActivitiesResponse Activities

When selecting emergency drop When selecting emergency drop points what should you consider?points what should you consider?

120

Response ActivitiesResponse Activities

Radio use: How would you assess Radio use: How would you assess your current radio use?your current radio use?

If you do not use 2-Way radios, what If you do not use 2-Way radios, what are your plans for communicating are your plans for communicating when needed?when needed?

121


Actions you take to get things back Actions you take to get things back to normal.to normal.

Give an example of a recovery activity.Give an example of a recovery activity.

122


Page 70Page 70 Recovery Activities Recovery Activities

1.1. Review Insurance PoliciesReview Insurance Policies

2.2. Review HSPReview HSP

3.3. Review Backup Location PlanReview Backup Location Plan

4.4. Cleanup/inspectionCleanup/inspection

5.5. Documentation of Vehicle UseDocumentation of Vehicle Use

6.6. Evaluation ResponseEvaluation Response

7.7. Oversee Recovery/RestorationOversee Recovery/Restoration

123

RecoveryRecovery

For Item 6, page 72, Evaluate Response, For Item 6, page 72, Evaluate Response, (look at Appendix E Page 101), what do (look at Appendix E Page 101), what do you imagine will be the most difficult you imagine will be the most difficult elements to evaluate?elements to evaluate?

Why is the evaluation so important?Why is the evaluation so important? What will you do with the evaluation?What will you do with the evaluation?

124

Overview of Section Overview of Section 4:4:

Plan MaintenancePlan Maintenance When should the plan When should the plan

be reviewed?be reviewed?

How should it be How should it be updated?updated?

Who should get a Who should get a copy?copy?

(HSP Page 74)

125

Section 4: Plan Section 4: Plan MaintenanceMaintenance

Page 74Page 74

A.A. Review and Review and ChangesChanges

B.B. Assessment Assessment ChecklistChecklist

C.C. Distribution Distribution

126

Review and ChangesReview and Changes

Page 75Page 75 The HSP should be reviewed at least once The HSP should be reviewed at least once

a year, but which elements should be a year, but which elements should be reviewed more frequently?reviewed more frequently?

What would cause you to revise your What would cause you to revise your HSP?HSP?

How will you insure that the HSP is How will you insure that the HSP is coordinated with all your policies?coordinated with all your policies?“It is a bad plan that admits of no

modification.”-Publius Syrus (42 BC)

127

AssessmentAssessment

Use the checklist on pages 77-80 to gain Use the checklist on pages 77-80 to gain an overview of what needs to be done.an overview of what needs to be done.

Review “FTA Top 20 Security Program Review “FTA Top 20 Security Program Action Items for Transit Agencies” Action Items for Transit Agencies” contained in Appendix B of the HSP contained in Appendix B of the HSP instructions.instructions.

Review “Capabilities Checklist” in Review “Capabilities Checklist” in Appendix A of the HSP instructions.Appendix A of the HSP instructions.

Review these three items in detail!Review these three items in detail!

128

DistributionDistribution

Page 81Page 81 Who in your organization should Who in your organization should

receive a copy of the HSP receive a copy of the HSP document?document?

Who outside of your organization Who outside of your organization should receive a copy of the HSP?should receive a copy of the HSP?

129

Summary and ReviewSummary and Review

1.1. Describe the Core Value Describe the Core Value Techniques to address hazards and Techniques to address hazards and security whether you have a plan or security whether you have a plan or not.not.

130

Follow practices common to all eventsFollow practices common to all events

Core Value TechniquesCore Value TechniquesSituationSituation Is

there a

policy?

Is there

a policy

?








disruption


disruption


events


events

StopStopNOW WHAT

???

NOW WHAT

???

No

Yes

131


2.2. Is the HSP a difficult process?Is the HSP a difficult process?

3.3. What are the budgetary questions What are the budgetary questions you should ask?you should ask?

132

Not Difficult: Requires Not Difficult: Requires Due CareDue Care

133

Budget ConsiderationsBudget Considerations

In developing the HSP, the agency should ask the following questions: How much money is available, both in the

short and long term, to fund physical protection, training, and preparedness enhancements?

Are additional funding sources available from federal, state, local, and/or private sources?

Is there a process for accounting for emergency response cost by the agency?

134


4.4. Describe the conceptual approach Describe the conceptual approach to the HSP.to the HSP.

135

HSP Conceptual HSP Conceptual ApproachApproach

Establish PoliciesEstablish Policies

Determine RolesDetermine Roles

CountermeasuresCountermeasuresFeedback LoopFeedback Loop

Maintain and Revise PlanMaintain and Revise Plan

136


5.5. What is the key lesson of the What is the key lesson of the Mountain Lion and Deer pictures Mountain Lion and Deer pictures that I showed you earlier?that I showed you earlier?

137

Cost/Benefit of Preparing Cost/Benefit of Preparing HSPHSP

The deer that looks up all the time never gets enough to eat.

The deer that never looks up gets eaten.

138


6.6. What are the five terms we learned What are the five terms we learned with the with the

fly swatter,fly swatter,

are integral to the HSP steps and are integral to the HSP steps and reflect the needs of the National reflect the needs of the National Incident Management System Incident Management System

(NIMS)?(NIMS)?

139

Key TermsKey Terms

PreventionPrevention MitigationMitigation PreparednessPreparedness Response Response RecoveryRecovery

140


7.7. What is the key lesson of the What is the key lesson of the exercise we went through about exercise we went through about airplanes, your home and your airplanes, your home and your transit service?transit service?

8.8. What are your four areas of What are your four areas of primary responsibility when it primary responsibility when it comes to hazards and security?comes to hazards and security?

141

Vulnerability AssessmentVulnerability Assessment

142

Personal: Flying in a Personal: Flying in a Commercial AirplaneCommercial Airplane



Pilot ErrorPilot Error

Drink SpilledDrink Spilled

Wing Falls OffWing Falls Off Possible Possible OccurrencesOccurrences

143

Family: Threats to Your Family: Threats to Your HomeHome



Roof LeakRoof Leak

Dog Soils RugDog Soils Rug

FireFire Possible Possible OccurrencesOccurrences

144

Your Transit System ThreatsYour Transit System Threats




VandalismVandalism


145

You!

Your Area of Prime Your Area of Prime ResponsibilityResponsibility




VandalismVandalism


146

All Hazards Security & All Hazards Security & Emergency Preparedness:Emergency Preparedness:

Your Areas of PrimeYour Areas of Prime ResponsibilitiesResponsibilities

PreventPrevent incidents within control incidents within control and responsibility of transit systemand responsibility of transit system

RespondRespond to situations and events, to situations and events, mitigate loss, protect passengers, mitigate loss, protect passengers, personnel and critical assetpersonnel and critical asset

SupportSupport community response with community response with equipment and capabilitiesequipment and capabilities

RecoverRecover from major events with from major events with available resources and programsavailable resources and programs

147


9.9. Take five minutes and sketch out a Take five minutes and sketch out a calendar of events for finalizing your calendar of events for finalizing your HSP.HSP.

10.10. For what areas of the HSP do you feel For what areas of the HSP do you feel you need more assistance or background you need more assistance or background material? material?

(Note resource list in HSP, CD-ROM and the (Note resource list in HSP, CD-ROM and the following websites.)following websites.)

148

ResourcesResources

Transit agencies are encouraged to Transit agencies are encouraged to seek help…seek help… Law enforcementLaw enforcement Local emergency managersLocal emergency managers Review State and regional plansReview State and regional plans Reference materials Reference materials

(such as FEMA How-To guides)(such as FEMA How-To guides) Work with other transit agenciesWork with other transit agencies Map out hazardsMap out hazards

149

ResourcesResources

Websites:Websites: Department of Department of

Homeland SecurityHomeland Securitywww.ready.govwww.ready.gov

Federal Emergency Federal Emergency Management AgencyManagement Agency

www.fema.govwww.fema.gov American Red CrossAmerican Red Cross

www.redcross.orgwww.redcross.org

150

ResourcesResources

Websites:Websites:

Transportation Research BoardTransportation Research Boardwww.trb.orgwww.trb.org

Federal Transit AdministrationFederal Transit Administration www.fta.dot.govwww.fta.dot.gov

Volpe CenterVolpe Centerwww.transit-safety.volpe.dot.govwww.transit-safety.volpe.dot.gov

151

EvaluationEvaluation

Please complete the evaluation form.Please complete the evaluation form. Each person share with the group Each person share with the group

something you learned or changed something you learned or changed as a result of our time together.as a result of our time together.

Each person tell the group when you Each person tell the group when you will complete your HSP.will complete your HSP.

152

Credits and FootnotesCredits and Footnotes

Slides 30, 106, 144:Slides 30, 106, 144: Transit Workplace Safety and Security Transit Workplace Safety and Security Instructor PackageInstructor Package. Federal Transit . Federal Transit Administration. National Transit Institute.Administration. National Transit Institute.

For general discussion of deer and anxiety For general discussion of deer and anxiety summarized in slides 13, 14, 137:summarized in slides 13, 14, 137:Marks, I. M., & Nesse, R. M. (1994). Marks, I. M., & Nesse, R. M. (1994). Fear Fear and fitness: An evolutionary analysis of and fitness: An evolutionary analysis of anxiety disorders.anxiety disorders. Ethology and Ethology and Sociobiology, 15, pages 247-261. Sociobiology, 15, pages 247-261.

153

AdjournAdjourn

(But never adjourn safety or (But never adjourn safety or security!)security!)

Until Next Time,Until Next Time,

Thank You!Thank You!