Included in this bulletin:

1. Patient Charges

2. Annual Reconciliation Report (ARR)

3. Directory of Services (DoS) 111 Dental Profiles

4. Remote Triaging for Patients without a Regular Dentist

5. Primary Care Dental Team

6. COVID-19 Related Enquiries

To minimise the number of emails sent to practices, NHS England and NHS Improvement is using this regular Dental Bulletin as its main method of communication. The Dental Bulletins contain important information, which on occasion might include requests for information and deadlines, as well as updates on issues relating to dental contracts, policy and process.

Please share the Dental Bulletins with ALL the staff within your practice and save for future reference.

1. Patient Charges

A ministerial decision has been made to freeze dental patient charges at 2019/20 levels for six months in light of the COVID-19 pandemic. Therefore, the current charges will remain the same until 30 September 2020. A decision on what happens beyond the six months will be made in due course.

2. Annual Reconciliation Report (ARR)

A reminder that the Annual Reconciliation Report (ARR) process is available in Compass. All providers and performers are legally required to confirm their net earnings for the 2019/20 financial year by 30 June 2020. For help to complete your ARR, see attached guidance for from the NHSBSA Compass website.

This link will take you to a video guide which will show you how to complete the ARR as a Provider and then as a Performer: https://www.youtube.com/watch?v=d3ndQ7u3IHk

News and Updates for Midlands East

Dental Bulletin 22 June 2020 - Issue 7

3. Directory of Services (DoS) 111 Dental Profile

The Business Services Authority (BSA) will be supporting NHSE/I Midlands (East) with managing changes to dental providers DOS 111 profiles.

From 22 June, providers will be required to submit any DOS 111 profile changes on the attached form to the primary care dental team for authorisation. Please can you label the email BSA DOS 111 Profile Change Request and submit to england.em-pcdental@nhs.net.

A minimum of 72 hours’ notice or 5 working days’ notice prior to a Bank holiday must be provided to ensure that your profile is updated in a timely manner.

The team will then review your request to authorise and submit to the BSA team to update the DOS 111 profile. The BSA will notify NHSE/I and the DOS leads of changes made.

4. Remote Triaging for Patients without a Regular Dentist

As dental services are resuming over the coming weeks, there is still a need to manage patients who have an urgent dental need without a regular dentist.

During this transition phase, 111 will sign post patients with an urgent need, without a regular dentist, to a local general dental practice for tier 1 telephone triage.

All general dental providers are required to continue providing remote telephone tier 1 triage e.g. advice, analgesia and antibiotics for patients with an urgent need without a regular dentist. If the tier 1 triage identifies that the patient needs to be seen, please can you arrange for an onward referral to the most appropriate e.g. symptomatic or asymptomatic Urgent Dental Care (UDC) as detailed on the revised UDC pathway via RMS.

We appreciate your continued support with providing urgent dental services to patients without a regular dentist whilst face to face dental services are being restored.

5. Primary Care Dental Team

Following the recent reorganisation of NHS England and NHS Improvement we are very pleased to announce the Primary Care Dental Team is finally in place. Attached is a structure of all them members of the team and how the structure is laid out. Please continue to use the generic email for correspondence with the team. We are all very much looking forward to period of stability and working with you all.

6. COVID-19 Related Enquiries

Thank you all for your continued contribution and support through the pandemic period of COVID-19 and your commitment to supporting the national response.

NHSEI are in full support of the resumption of dental care, in a way that is safe, operationally deliverable and allows dental practices flexibility to do what is best for patient and their teams. Central to this, is the acknowledged clinical judgement of practitioners and their ability to risk manage the delivery of dental care as service provision is re-commenced.

There are vast amounts of advice and guidance available to assist dental practices towards the resumption of dental care, and we acknowledge that at times some further advice is requested from the profession.

Please direct all public health COVID-19 related enquires to Public Health England (PHE) via the contact details below. Enquiries for example may include: notifying PHE of a member of staff testing positive, advice on risk assessments to undertake, breach of PPE, isolation periods etc.

Enquiries regarding COVID-19 related contractual matters should be sent to: england.em-pcdental@nhs.net

• Public Health England (East Midlands)Telephone: 0344 2254 524, press the option the Health Protection Team

• Public Health England (West Midlands)Telephone: 0344 225 3560 – Option 0 then Option 2Email: wm.2019cov@phe.gov.uk

Kind note: Please do not direct COVID-19 related enquires to your local Consultant in Dental Public Health.