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1 Victim Support Wiltshire Unit 9 Prince Maurice Court Hambleton Avenue Devizes Wiltshire SN10 2RT Local Office: 01380 738878 [email protected] Rvcu: 0845 456 6099

1 Victim Support Wiltshire Unit 9 Prince Maurice Court Hambleton Avenue Devizes Wiltshire SN10 2RT Local Office: 01380 738878 [email protected]

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Victim Support WiltshireUnit 9 Prince Maurice CourtHambleton AvenueDevizesWiltshire SN10 2RT

Local Office: 01380 [email protected]: 0845 456 6099

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Aims

• Awareness Victim Support• Awareness of the services provided by Victim Support• Awareness of Witness Service

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Victim Support

• National charity• Formed in 1973• Locations across England and Wales• Independent of government and police• Free and confidential services

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Purpose

Our purpose is to work in the community to reduce the effects crime has on people.

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• Non-judgmental• Tailored to individual needs • Culturally sensitive and flexible.• Very well trained• Types of crime• Who we support• Length of Support

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Who we help

Victim Service-We identified almost 165,000 people affected by crime to need support.-442,000 Phones calls to give information, practical and emotional support.-72,000 visits and meetings

Witness Service- 240,000 witnesses supported

- 41,500 Pre-trial Visits

- 65,000 other people supported at court (family and friends)

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How do we do it in Wiltshire?Victim Service

• Referrals- Police, Self, Agency• Victim Care Unit (VCU)• Initial Contact by VCO• Needs assessment• Local office

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Wiltshire Victim Service

Senior Service Delivery Manager

Service Delivery Assist.

Service Delivery

Manager x 2

IDVA support Worker

IDVA x2

Divisional Manag

er

Victim & Witness

Development worker

ASB advocate worker

VOLUNTEERS

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Victim Service – what do we do?

• Emotional support

• Practical support

• Information

• Financial support

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Wiltshire Witness Service

• Swindon Magistrates

• Swindon Crown Court

• Salisbury Combined Court

• Chippenham Magistrates

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How do we do it in Wiltshire?Witness Service

• Referrals- WCU, Victim Service

• Prosecution and defence

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Witness Service – what do we do?

• Pre-trial visits

• Emotional Support

• Explanation of court processes

• Signposting/referral back to the victim service

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Questions?

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THANK YOU!