2

Click here to load reader

1 Use Case Retail Banking

  • Upload
    kriskk

  • View
    862

  • Download
    0

Embed Size (px)

Citation preview

Page 1: 1 Use Case Retail Banking

Integrated Online Community

Banks depend on their

top efficiency, effectiveness and productivity.

Small branches

managers in their location

location could have 15

managers in the

The retail branch employee network could

measure in the hundreds for small banks to tens

of thousands for large banks.

There is no platform that is accessible for

to peer collaboration

geographies and functions, that is info

nature and that cuts across established

hierarchies for idea sharing, innovation and

debate. Attempts at solving this t

intranets do not

The answer lies in enabling highly interactive

and popular web 2.0

functionalities in an integrated fashion,

helps in community networking within the

enterprise while integrating with existing data

repositories.

KNOWLEDGE SHARING

Share both persistent and

transient knowledge in diff

modules. All knowledge is

bookmarked and tagged for easy

retrieval.

COLLABORATION

Collaboration can be taken to the

next level of interactivity as team

members on both sides of the

relationships create content,

share intelligence, comment on

each other’s information instead

of just emailing it back and forth

IDEAS

New ideas come up anytime,

anywhere - not just on weekly

status review meetings. Capture

the ideas as they happen and

share them across the team

PRODUCTIV ITY

Since all knowledge on the

project is captured and tagged,

every member of the team has it

at a touch of the search button.

This significantly reduces

“waiting” for information.

Use Case:

Integrated Online Community for Enterprises

depend on their retail branches to be at

top efficiency, effectiveness and productivity.

branches may have 4-5 employees &

their location – A large branch

location could have 15 – 20 employees and

managers in the location.

The retail branch employee network could

measure in the hundreds for small banks to tens

of thousands for large banks.

here is no platform that is accessible for peer

to peer collaboration across multiple

geographies and functions, that is informal in

nature and that cuts across established

hierarchies for idea sharing, innovation and

Attempts at solving this through formal

do not even get close to a solution.

The answer lies in enabling highly interactive

and popular web 2.0 social computing

functionalities in an integrated fashion, which

helps in community networking within the

enterprise while integrating with existing data

Work 2.0 in a Retail Banking

persistent knowledge store

Wikis, Forums and Blogs, as well as Video, Audio, Photos,

Presentations and podcasts.

Work 2.0 further allows transient knowledge to be

managed with Q&A and Instant Messaging

Work 2.0 brings a level of in

dialogue which is missing in enterprise software today

Work 2.0 also allows for integration with online project

management tools like Microsoft Project, Microsoft

SharePoint, Google Docs

existing workflow process tools

Project Team profiles are captured thro

allow all teams to have deeper understanding of each other

also has in built intelligence to reward user behavior and

contribution. All this, while giving due

and hierarchy rules within the

Work 2.0 can also be a portal into tools like Webex, Skype,

Video Conferencing, Portals

Use Case: Retail Banking

� Are Branch Managers

retail branch network collaborating

other? Without involving

� Are new branch employees and managers still

trained and brought to speed through centralized

training? Add an online peer

on-the-job training

� Share best practices in promotions, product

placements, hiring, customer service across the

retail branch network in real

� Bring new branches

for Enterprises

Banking Use Case allows creation of a

store for user generated content in

Wikis, Forums and Blogs, as well as Video, Audio, Photos,

Presentations and podcasts.

Work 2.0 further allows transient knowledge to be stored and

Instant Messaging modules.

Work 2.0 brings a level of interactivity and two-way online

dialogue which is missing in enterprise software today

Work 2.0 also allows for integration with online project

like Microsoft Project, Microsoft

SharePoint, Google Docs, 37 Signals base camp or with any

existing workflow process tools.

Project Team profiles are captured through user profiles and

teams to have deeper understanding of each other. It

also has in built intelligence to reward user behavior and

contribution. All this, while giving due importance to workflow

within the bank.

Work 2.0 can also be a portal into tools like Webex, Skype,

, Portals etc.

Managers & Executives across your

network collaborating with each

involving headquarters?

employees and managers still

trained and brought to speed through centralized

training? Add an online peer-to-peer network for

job training

Share best practices in promotions, product

placements, hiring, customer service across the

network in real-time

branches online faster

Page 2: 1 Use Case Retail Banking

ENTERPRISE CLASS

• Behind the Firewall or SaaS

• Secure & Scalable

• Easy Integration with

popular enterprise software

platforms and applications

• Easy customization to

match online corporate

identity

STATE-OF-ART

TECHNOLOGY

• J2EE framework

• Web services REST API

• Browser based UiI/Ux using

RUBY & AJAX

• Create multiple groups with

one install

• Scalable to large globally

distributed user base

SERVICES AVAILABLE

• Consulting & Community

Design

• Installation and Setup

• Customization

• Maintenance

• Technical Support

• Guaranteed Warranty

For more information on any of

our products or services please

write to us at [email protected]

THE PRODUCT CORE The product corecommunity together. The core contains the modules shown below:

Work 2.0: Product

PRODUCT CONCEPT

Work 2.0 was built after careful understanding of the social networking trends and our deep understanding of enterprise challenges and the applications that address those challenges. We set ourselves a charter: • Make collaboration easy and fun• An intuitive UI reduces training costs and increases

adoption • Shift the emphasis from documents and processes to

PEOPLE • Bring a layer of interactivity across departments and

geographies • Build a truly networked, collaborative, knowledge

sharing culture

THE PRODUCT CORE

The product core is the glue that holds the community together. The core contains the modules

ADD-ON MODULES Companies can choose addtheir desire to build an as highly functional and integrated community as possible. In Release Work 2.0 offers the following addon modules integrate seamlessly with the core to make the community an extremely powerful tool for enterprises.

One Apple Hill Drive, Suite 316 Natick, MA 01760 UNITED STATES

# 32, Street no 2 Sagar Society, Off: Road No 2, Banjara Hills,Hyderabad, AP 500 034 INDIA

Work 2.0: Product Features and Benefits

PRODUCT CONCEPT

Work 2.0 was built after careful understanding of the social tworking trends and our deep understanding of

enterprise challenges and the applications that address those challenges. We set ourselves a charter:

Make collaboration easy and fun An intuitive UI reduces training costs and increases

phasis from documents and processes to

Bring a layer of interactivity across departments and

Build a truly networked, collaborative, knowledge

MODULES

Companies can choose add-on modules based on their desire to build an as highly functional and integrated community as possible. In Release 1, Work 2.0 offers the following add-on modules. Add-on modules integrate seamlessly with the core to make the community an extremely powerful tool for

# 32, Street no 2 Sagar Society, Banjara Hills,

[email protected] www.collabor.com

Features and Benefits