1

Unit 5 – Q8– P55

Courts may determine that ______ has occurred when an employer deliberately makes working conditions intolerable in an attempt to get an employee to quit.

A. Just causeB. Harassment C. Constructive dischargeD. Discrimination

2

Unit 5 – Q9 – P55

Specific directives that control and restrict the behavior of individual employees are:

A. Policies B. Rules C. Procedures D. Duties

3

Unit 5 – Q14 – P57

Increasing the depth of a job by adding more responsibility is called:

A. Job EnlargementB. Job RotationC. Job EnrichmentD. Job Enhancement

4

Unit 5 – Q15 – P57

A production cell is a group of employees who:

A. Complete the entire product or component of a product

B. Make suggestions for improvementsC. Work independently to determine how to

accomplish tasks, duties, and responsibilitiesD. Are a temporary team formed to investigate special

problems or improve work processes

5

Unit 5 – Q16 – P57

An industrial union is made up of:

A. Members having specialized skills and trainingB. Groups of workers in the same companyC. Members who work in manufacturing organizationsD. Workers who must complete an apprenticeship

before becoming members

6

Unit 5 – Q3 – P83

What is the primary reason employees join unions?

A. They don't like their pay rates and think the union can negotiate higher wages

B. They have inadequate benefits and want the union to bargain for a better benefits package

C. They fear losing their jobs to foreign competition.D. They don't like managements treatment of

employees and feel the union can improve the situation

7

Unit 5 – Q16 – P88

__________ are illegal in right-to-work states

A. Open shopsB. Union shopsC. Labor shopsD. Agency shops

8

Unit 5 – Q17 – P88

During the interview, his future manager tells Javier "if you are a good worker, you'll have a permanent job with this company." The manager has very likely created a(n) _______ contract with Javier.

A. Employment-at-WillB. Express C. Implied D. Just Cause

9

Unit 5 – Q29 – P92

An agreement that prohibits an individual who leaves an organization from starting a business or selling a product in the same industry as the former employer for a specified period of time is a:

A. Non-compete agreementB. Non-piracy agreementC. Rival agreementD. No-solicitation agreement

10

Unit 5 – Q32 – P93

When writing an employee handbook, employers may reduce their implied contract exposure by doing all of the following except:

A. Eliminating phrases like "permanent employee." "probationary employee," or "regular employee" from the handbook and all policies

B. Making sure that there are no references to employment for a specific period of time

C. Setting specific just cause steps that must be followed for discipline and termination

D. Including a disclaimer that the handbook or policy is not a guarantee of job security.

11

Unit 5 – Q47 – P98

When determining the bargaining unit for collective bargaining purposes, temporary workers:

A. Are employees of a temporary agency and not considered part of the bargaining unit

B. May be considered within the bargaining unit if both the temporary agency and the contracting employer consent

C. Are only part-time employees and not considered part of the bargaining unit

D. Are considered joint employees of the employer and the temporary agency and are eligible to vote in the bargaining unit election.

12

Unit 5 – Q48 – P99

A federation is a:

A. Group of both craft and industrial unionsB. Group of unions with a common interestC. Type of union whose members have specific skillsD. Type of union where all members work for a

specific industry

13

Unit 5 – Q49 – P99

Employers have the right to monitor messages and materials created, received, or sent for business reasons:

A. But the law prohibits monitoring employee's e-mail, the Internet, or voice mail

B. And they may monitor employee's e-mail, the Internet, or voice mail

C. But they are unable to review messages as long as the employee deletes them

D. Except messages and materials created on the employee's lunch or break

14

Unit 5 – Q50-P99

In a typical progressive discipline program, what step immediately precedes the termination of the employee?

A. A written warning from the supervisorB. Formal discussions with the supervisor and

managerC. An unpaid suspensionD. A counseling session with the supervisor