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TotalMail stop-based forms

The TotalMail stop-based form set is an alternative to the TotalMail standard form set. The stop-based form set differs from the standard TotalMail form set in several ways:

Instead of a single Load Assignment form, several outbound (or forward) stop forms are sent from the dispatcher to the driver’s MCT. These forms include: A Load Header form that gives the driver order-based information, such as stop locations,

order notes, and order-based reference numbers.

A separate stop form for each scheduled stop on the trip.

Separate inbound (or return) stop forms are not required for the shipper, consignee, and extra stops on a trip. However, separate forms are used for pickups, drops, and stops that do not involve either a pickup or drop.

At each stop, the driver reports the arrival and departure by performing these actions:

1. Retrieving the appropriate stop form on the MCT for the current stop.

2. Pressing the Reply button on the MCT, which automatically retrieves the appropriate stop reply form.

3. Entering A (for an arrival) or D (for a departure) in the stop reply form’s Arriving/Departing field.

4. Entering any other required data, e.g., cargo information, reference numbers, BOL’s etc.

5. Sending the stop reply form.

This document describes the TotalMail stop-based form set.

Notes:

1. The TotalMail stop-based form set can and may be modified to meet the specific requirements of your company. These modifications may change the names of the forms and/or the form set’s circle of service.

2. Although existing TotalMail customers can and often do edit their forms, they typically do not switch between form sets after TotalMail is installed. Existing customers interested in switching to the stop-based form set should contact TMW Support before proceeding. Although TMW does not charge a fee for the form set, consulting fees for tasks such as customizing your forms (including re-applying customizations that had been applied to the old form set), altering your TotalMail and TMWSuite configurations, and training dispatchers would typically be required.

3. For more information on TotalMail forms and the standard TotalMail form set, see the TotalMail Dispatch User guide.

TMW Systems, Inc. Rev. 1/2006 1document.doc TotalMail


An overview of the stop-based form set..................................................................................................................3Understanding stop-based forward forms................................................................................................................4

Understanding the Main Load Assignment form................................................................................................4Sending the Main Load Assignment form from the TotalMail Viewer..........................................................5Sending the Main Load Assignment form from Dispatch...............................................................................8

Understanding the Load Header form...............................................................................................................10Understanding the Pick Up form.......................................................................................................................12Understanding the Drop form............................................................................................................................14Understanding the Other Stop form...................................................................................................................16Understanding the Assign Empty Move form...................................................................................................17

Sending the Assign Empty Move form from the TotalMail Viewer.............................................................18Sending the Assign Empty Move form from Dispatch..................................................................................21

Understanding the MT Move Header form.......................................................................................................23Understanding the Empty Move Stop form.......................................................................................................24

Understanding stop-based return forms.................................................................................................................26Understanding the Begin Trip form...................................................................................................................26Understanding the Picking Up form..................................................................................................................28Understanding the Dropping Off form..............................................................................................................30Understanding the At Other Stop form..............................................................................................................32Understanding the Begin Empty Move form.....................................................................................................33Understanding the At Empty Move Stop form..................................................................................................34

Reviewing the stop-based circle of service............................................................................................................36Understanding when forms are sent in the stop-based circle of service............................................................38An example of the stop-based circle of service.................................................................................................42

2 Rev. 1/2006 TMW Systems, Inc.TotalMail document.doc


An overview of the stop-based form setThe illustration below demonstrates the order in which TotalMail stop-based forms are sent. Form names are shown in capital letters:



Understanding stop-based forward formsThere are eight forward forms in the TotalMail stop-based form set. They are described in the following sections.

Understanding the Main Load Assignment form

The Main Load Assignment form displays the trip order number, the number of stops on the trip, and the type of activity to be performed at each stop. Although the form is designed for use with orders, it can also be used for empty movements not associated with an order. The dispatcher sends this form after assigning assets to a trip in TMWSuite.

When sent by the dispatcher, the Main Load Assignment form:

Updates the trip status in TMWSuite to Dispatched. Generates and sends the Load Header and all required stop forms.

Note: Although the Main Load Assignment form is addressed to a tractor ID, the form itself is not transmitted to the MCT associated with the tractor. The purpose of this form is to generate the Load Header and the stop forms that will be sent to the tractor’s MCT. Once these forms are sent, the Main Load Assignment form deletes itself.

Notes:

1. The Main Load Assignment form is the only forward form that the dispatcher needs to send in the TotalMail stop-based circle of service.

2. When sent for an empty movement not associated with an order, the Main Load Assignment form performs the same functions as the Assign Empty Move form, i.e., it generates and sends the Empty Move Header form and an Empty Move Stop form for each scheduled stop on the movement. The Assign Empty Move form is described later in this document.



Sending the Main Load Assignment form from the TotalMail Viewer

Follow these steps to create and send the Main Load Assignment form from the TotalMail Viewer:

1. Do one of the following:

From the Compose menu, select the New Form Message command.

In the toolbar, click the New Form Message icon.

The Available Forms window displays:


Highlight Main Load Assignment and click the OK button. Double-click Main Load Assignment.



The Main Load Assignment form displays:

Trip data is entered in the following fields:

Order The order number for the trip.

# Stops The number of scheduled stops on the trip.

Note: An empty move at the start of the trip, if required, is not counted when the # Stops field is calculated, even if the empty move has already been scheduled in TMWSuite.

Stop The sequence number of the stop currently displayed.

Notes:

1. Each stop on the trip displays on a separate page of the Main Load Assignment form.

2. To view additional stops, use the Next Page and

Previous Page icons in the toolbar.



Type The type of activity at the stop listed in the Stop field. The options are:

PUPIndicates a pickup activity. Events include, but are not limited to, Live Load (LLD), Driver Loaded (DLD), and Hook Preloaded Trailer (HPL).

DRPIndicates a drop activity. Events include, but are not limited to, Live Unload (LUL), Driver Unloaded (DUL), and Final Drop Loaded (DRL).

NONEIndicates an activity other than a pickup or drop. Events include, but are not limited to, Hook Loaded Trailer (HLT), Drop Loaded Trailer (DLT), and Hook Change Trailer (HCT).

3. Enter the desired tractor ID in the To field.

4. Enter the order number for the trip in the Order field.

Note: This step is optional.

5. Press CTRL+A to activate the auto-fill feature.

TotalMail will retrieve trip data from TMWSuite. The trip data selected will be determined by the entry in the Order field:

If an order number is entered in the Order field, the system will retrieve trip data for that order.

If the Order field is blank, the system will retrieve trip data for the tractor’s next assigned order.

6. To send the form, do one of the following:

From the File menu, select the Send command.

Click the Send icon.

Note: Several fields and messaging options in the Main Load Assignment form will not be copied to the Load Header or any of the stop forms. Therefore, you should not:

Enter text in the Subject field.

Change the priority level and receipt option selections.

Attach data files, e.g., word processing documents.

None of the above actions will have any impact on the forms sent to the MCT.



Sending the Main Load Assignment form from Dispatch

Using either the Planning Worksheet or Trip Folder, you can open the TotalMail Dispatch Driver window to send the Main Load Assignment form directly from Dispatch.

Note: This section assumes that TotalMail features have been enabled in Dispatch, and that the Main Load Assignment form has been linked to the Load Assignment command in the TotalMail Configuration window, accessed in System Administration. If you cannot send the Main Load Assignment form from Dispatch, contact your TotalMail system administrator.


In the Available Trips grid of the Planning Worksheet, select a trip having a status of Planned or Dispatched.

In the Trip Folder, display a trip that has a Planned or Dispatched status.


From the Mobile Com menu, select the Load Assignment command.

Click the TM Dispatch icon in the sheet toolbar.

The TotalMail Dispatch Driver window displays:

The system automatically fills in most of the fields in the TotalMail Dispatch Driver window. You cannot edit any of the grayed-out fields from this window. If you want to change any information in these fields, close the message form and make the desired changes in Dispatch, then return to the TotalMail Dispatch Driver window.Note: The fields and buttons in the bottom right corner of the window are used by the Expert Fuel interface, and will appear even if the Expert Fuel interface is not enabled. Changes made to the stops listed in this section affect the Expert Fuel interface only, and will not change the


Expert Fuel interface section


stops listed in either Dispatch or the form sent to the MCT. For more information on Expert Fuel, see the Expert Fuel interface guide.

3. If you want to add comments or notes, enter them in the Assignment Comments text area. This information will be sent as a separate text message.

4. Click the Transmit button.

5. Click OK when the TotalMail Load Assignment Status window displays:

Note: The status window only confirms that the Main Load Assignment form was sent to TotalMail. If TotalMail cannot process this form properly, no error message will display in Dispatch.



Understanding the Load Header form

The Load Header form provides cargo, trip mileage, and trailer information to the driver. TotalMail generates and sends the Load Header form automatically when the dispatcher sends the Main Load Assignment form for an order.

Note: Since the Main Load Assignment form generates the Load Header form automatically, dispatchers do not have to compose the Load Header form.

Trip information appears in the following fields:


Total Stops The number of scheduled stops on the trip.

Note: An empty move at the start of trip, if required, is not counted when the Total Stops field is calculated, even if the empty move has already been scheduled in TMWSuite.



Pieces The unit of measure used to quantify the count of the cargo being transported. Data will appear in these fields if any of the following unit types is selected in the Actual Unit field on the order header in Order Entry:

BOX (Boxes) CAS (Cases) COIL (Coils) ESC (Escort) EVT (Event) FLT (Flat) FT (Feet (Count)) MIN (Minimum) PCS (Pieces) PLT (Pallets) SLP (Slips) STOP (Stop)

Weight The weight and unit of measure for the cargo being transported. Data will appear in these fields if any of the following unit types is selected in the Actual Unit field on the order header:

KGS (Kilograms) LBS (Pounds) MTN (Metric Ton) TON (Tons)

Loaded Miles The total number of loaded miles on the trip.

Empty Miles The total number of empty miles on the trip.

Planned MT TRL If an empty move is scheduled at the start of the trip, this field displays the trailer ID used on the empty move. If the empty move is a bobtail, the value in this field will be UNKNOWN.

Planned LD TRL The trailer ID used to transport the cargo.

Order Comments Free-form comments recorded for the order. This information is copied from the text entered in the Rmrk field in Order Entry.

Note: This text also displays in the Remarks field in the order header section of the Dispatch Trip Folder.



Understanding the Pick Up form

The Pick Up form provides detailed stop information for a pickup stop. TotalMail generates a Pick Up form for each pickup stop on a trip. All required Pick Up forms are generated and sent automatically when the dispatcher sends the Main Load Assignment form.

Note: Since the Main Load Assignment form generates all required Pick Up forms automatically, dispatchers do not have to compose any Pick Up forms for a trip.



Stop information appears in the following fields:


Stop The stop sequence number assigned to this pickup, and the total number of stops on the trip.

Note: An empty move at the start of trip, if required, is not counted when these fields are calculated.

Event The event code for the pickup activity at the stop.

Trailer The trailer ID used to perform the pickup activity at the stop.

Company The TMWSuite company ID for the stop.

Name The company name recorded in TMWSuite for the company ID displayed in the Company field.

Address The address recorded in TMWSuite for the company ID displayed in the Company field.

City The city name recorded in TMWSuite for the company ID entered in the Company field.

ZIP The ZIP Code recorded in TMWSuite for the company ID displayed in the Company field.

Phone The main telephone number recorded in TMWSuite for the company ID displayed in the Company field.

Note: This will be the number recorded in the Main field of the Phones section in Company File Maintenance.

Early Date/Time The date and time recorded in the Arrival column for the pickup.

Pickup Instructions The text entered in the Del Comments column of the Stop Detail in the Dispatch Trip Folder for the pickup.



Understanding the Drop form

The Drop form provides detailed stop information for a drop stop. TotalMail generates a Drop form for each drop stop on a trip. All required Drop forms are generated and sent automatically when the dispatcher sends the Main Load Assignment form.

Note: Since the Main Load Assignment form generates all required Drop forms automatically, dispatchers do not have to compose any Drop forms for a trip.





Stop The stop sequence number assigned to this drop, and the total number of stops on the trip.


Event The event code for the drop activity at the stop.

Trailer The trailer ID used to perform the drop activity at the stop.








Early Date/Time The date and time recorded in the Arrival column for the drop.

Delivery Instructions The text entered for the drop in the Del Comments column in the Dispatch Trip Folder’s Stop Detail grid.



Understanding the Other Stop form

The Other Stop form provides detailed stop information for a stop that is neither a pickup nor a drop. TotalMail generates an Other Stop form for each stop that is neither a pickup nor a drop on a trip. All required Other Stop forms are generated and sent automatically when the dispatcher sends the Main Load Assignment form.

Note: Since the Main Load Assignment form generates all required Other Stop forms automatically, dispatchers do not have to compose any Other Stop forms for a trip.



Stop The stop sequence number assigned to the stop, and the total number of stops on the trip.


Event The event code for the activity at the stop.

Trailer The trailer ID used to perform the activity at the stop.










Early Date/Time The date and time recorded in the Arrival column for the stop.

Stop Instructions The text entered in the Del Comments column of the Stop Detail in the Dispatch Trip Folder for the stop.

Understanding the Assign Empty Move form

The Assign Empty Move form displays information for an empty move not associated with an order. The dispatcher sends this form after assigning assets to an empty movement in TMWSuite. When the dispatcher sends the Assign Empty Move form, TotalMail generates the forms that will be sent to the driver, i.e., the MT Move Header form and an Empty Move Stop form for each scheduled stop.

Notes:

1. Although the Assign Empty Move form is addressed to a tractor ID, the form itself is not transmitted to the MCT on the driver’s tractor. The purpose of this form is to generate the MT Move Header and Empty Move Stop forms that will be sent to the MCT. Once these forms are sent, the Assign Empty Move form deletes itself.

2. The Assign Empty Move form should not be used for TMWSuite orders. Use the Main Load Assignment form instead.



Sending the Assign Empty Move form from the TotalMail Viewer

Follow these steps to create and send the Assign Empty Move form from the TotalMail Viewer:


From the Compose menu, select the New Form Message command.

In the toolbar, click the New Form Message icon.

The Available Forms window displays:


Highlight Assign Empty Move and click the OK button. Double-click Assign Empty Move.



The Assign Empty Move form displays:

Move information appears in the following fields:

Leg# The trip segment number for the movement.

# Stops The number of scheduled stops on the movement.

Stop The sequence number of the stop currently displayed.

Notes:

1. Each stop on the movement displays on a separate page of the Assign Empty Move form.

2. To view additional stops, use the Previous Page and Next Page icons in the toolbar.

Type The type of activity at the stop listed in the Stop field. The value in this field will always be NONE.

3. Enter the desired tractor ID in the To field.

4. Enter the trip segment number in the Leg# field.

Note: This step is optional.



5. Press CTRL+A to activate the auto-fill feature.

TotalMail will retrieve movement data from TMWSuite. The movement data selected will be determined by the entry in the Leg# field:

If a trip segment number is entered in the Leg# field, the system will retrieve movement data for that trip segment.

If the Leg# field is blank, the system will retrieve movement data for the tractor’s next assigned empty movement.

6. To send the form, do one of the following:

From the File menu, select the Send command.

Click the Send icon.

Note: Several fields and messaging options in the Assign Empty Move form will not be copied to the MT Move Header or any of the Empty Move Stop forms. Therefore, you should not:

Enter text in the Subject field.

Change the priority level and receipt option selections.

Attach data files, e.g., word processing documents.

None of the above actions will have any impact on the forms sent to the MCT.



Sending the Assign Empty Move form from Dispatch

Using either the Planning Worksheet or Trip Folder, you can send the Assign Empty Move form directly from Dispatch.

Notes:

1. This section assumes that TotalMail features have been enabled in Dispatch.

2. It is not necessary to link the Assign Empty Move form to the Load Assignment command in the TotalMail Configuration window of System Administration.

3. When the Load Assignment command is used in Dispatch for an empty movement not associated with an order, TotalMail will automatically use the Assign Empty Move form, even if the command is linked to the Main Load Assignment form.


In the Available Trips grid of the Planning Worksheet, select the desired empty movement.

In the Trip Folder, display the desired empty movement.


From the Mobile Com menu, select the Load Assignment command.

Click the TM Dispatch icon in the sheet toolbar.

The Transmit Trip Instructions window displays:

Note: When you create an empty move using the Dispatch Empty Move window in Dispatch, the default selection in the Status field will be Started. If you change this status to Planned or



Dispatched when you create the empty movement and then use the Load Assignment command, the TotalMail Dispatch Driver window will display instead of the Transmit Trip Instructions window. For information on using the TotalMail Dispatch Driver window, see the Sending the Main Load Assignment form from Dispatch section of this document.

3. If you want to add comments or notes, enter them in the Enter Message text area. This information will be sent as a separate text message.

4. Click the OK button.

5. Click OK when the TotalMail Load Assignment Status window displays:

Notes:

1. Dispatch uses the above confirmation window when you use the Load Assignment command to send either the Main Load Assignment or Assign Empty Move form.

2. The status window only confirms that the Assign Empty Move form was sent to TotalMail. If TotalMail cannot process this form properly, no error message will display in Dispatch.



Understanding the MT Move Header form

The MT Move Header form provides information about an empty movement not associated with an order to the driver. TotalMail generates and sends the MT Move Header form automatically when the dispatcher sends the Assign Empty Move form.

Note: Since the Assign Empty Move form generates the MT Move Header form automatically, dispatchers do not have to compose the MT Move Header form.

Move information appears in the following fields:


Total Stops The number of scheduled stops on the movement.



Understanding the Empty Move Stop form

The Empty Move Stop form provides detailed information for a stop on an empty movement not associated with an order. TotalMail generates an Empty Move Stop form for each stop on an empty movement. All required Empty Move Stop forms are generated and sent automatically when the dispatcher sends the Assign Empty Move form.

Note: Since the Assign Empty Move form generates all required Empty Move Stop forms automatically, dispatchers do not have to compose any Empty Move Stop forms for a movement.



Stop The stop sequence number assigned to the stop, and the total number of stops on the movement.

Event The type of activity at the stop listed in the Stop field. The value in this field will always be NONE.

Trailer The trailer ID used to perform the activity at the stop.









Early Date/Time The date and time recorded in the Arrival column for the stop.

Late Date/Time The date and time recorded in the Departure column for the stop.

Pickup Instructions The text entered in the Del Comments column of the Stop Detail in the Dispatch Trip Folder for the stop.



Understanding stop-based return formsThere are six return forms in the TotalMail stop-based form set. They are described in the following sections.

Note: The return forms displayed in the following sections are shown as they would appear when retrieved in a separate message window from the History folders of the TotalMail Viewer. When these forms are composed on the driver's MCT, the fields shown in gray will not display to the driver.

Understanding the Begin Trip form

The Begin Trip form indicates the driver has begun traveling to the first scheduled stop on the trip. The driver sends this form by sending a reply to the Load Header form on the MCT.

Information displays in the following fields:

Reply to Order When the Begin Trip form is sent as a reply to the Load Header form, TotalMail adds this field and enters “Reply To Order” in it automatically.

Note: This field does not display on the MCT when the driver composes the Begin Trip form.

Order When the Begin Trip form is sent as a reply to the Load Header form, TotalMail adds this field and enters the order number for the trip automatically.

Note: This field does not display on the MCT when the driver composes the Begin Trip form. TotalMail retrieves this data automatically from the Order field on the Load Header form, and stores the data as an invisible field on the MCT.



Trailer The trailer ID used to begin the trip.

Notes:

1. If the driver leaves this field blank, TotalMail will copy the trailer ID entered in the Planned MT TRL field of the Load Header form into this field.

2. The driver can specify a different trailer by entering its TMWSuite ID in this field.

3. To indicate a bobtail move, the driver must do one of the following:

If the Planned MT TRL field of the Load Header form was blank, the driver should leave this field blank as well.

If a trailer ID was entered in the Planned MT TRL field of the Load Header form, the driver must enter NONE in this field.

When received by TotalMail, the Begin Trip form performs these updates in TMWSuite:

Changes the trip status to Started. Inserts an empty move at the beginning of the trip segment, if necessary.



Understanding the Picking Up form

The Picking Up form indicates the driver either arrived at or departed from a stop with a scheduled pickup activity. The driver sends this form by sending a reply to the stop’s Pick Up form on the MCT.


Reply to Order When the Picking Up form is sent as a reply to the Pick Up form, TotalMail adds this field and enters “Reply To Order” in it automatically.

Note: This field does not display on the MCT when the driver composes the Picking Up form.

Order When the Picking Up form is sent as a reply to the Pick Up form, TotalMail adds this field and enters the order number for the trip automatically.

Note: This field does not display on the MCT when the driver composes the Picking Up form. TotalMail retrieves this data automatically from the Order field on the Pick Up form, and stores the data as an invisible field on the MCT.

Stop When the Picking Up form is sent as a reply to the Pick Up form, TotalMail adds this field and enters “Stop” in it automatically.

Note: This field does not display on the MCT when the driver composes the Picking Up form.



Stop Sequence # When the Picking Up form is sent as a reply to the Pick Up form, TotalMail adds this field and enters the stop’s sequence number automatically.

Notes:

1. This field does not display on the MCT when the driver composes the Picking Up form.

2. An empty move at the start of the trip, if required, is not counted as a stop when the Stop Sequence # field is calculated.

Arriving/Departing Indicates when the form was sent. The options are:

AIndicates the form was sent when arriving at the stop.

DIndicates the form was sent when departing the stop.Note: TotalMail will only process data in the Weight, Pieces, Volume, and Trailer fields for departure forms.

Weight The weight of cargo being picked up at the stop.

Note: TotalMail will only process data in this field for departures, i.e., if D is selected in the Arriving/Departing field.

Pieces The pieces of cargo being picked up at the stop.


Volume The volume of cargo being picked up at the stop.


Trailer The trailer ID used to pick up cargo at the stop.


When received by TotalMail, the Picking Up form performs the following updates in TMWSuite:

Sets the arrival or departure time for the stop. Actualizes either the arrival or departure. Records cargo data entered in the Weight, Pieces, or Volume fields, if the form is for a

departure. Changes the trailer assignment, if the form is for a departure and the Trailer is different from the

Trailer entered on the Pickup Stop form.



Understanding the Dropping Off form

The Dropping Off form indicates the driver either arrived at or departed from a stop with a scheduled drop activity. The driver sends this form by sending a reply to the stop’s Drop form on the MCT.


Reply to Order When the Dropping Off form is sent as a reply to the Drop form, TotalMail adds this field and enters “Reply To Order” in it automatically.

Note: This field does not display on the MCT when the driver composes the Dropping Off form.

Order When the Dropping Off form is sent as a reply to the Drop form, TotalMail adds this field and enters the order number for the trip automatically.

Note: This field does not display on the MCT when the driver composes the Dropping Off form. TotalMail retrieves this data automatically from the Order field on the Drop form, and stores the data as an invisible field on the MCT.

Stop When the Dropping Off form is sent as a reply to the Drop form, TotalMail adds this field and enters “Stop” in it automatically.

Note: This field does not display on the MCT when the driver composes the Dropping Off form.



Stop Sequence # When the Dropping Off form is sent as a reply to the Drop form, TotalMail adds this field and enters the stop sequence number for the stop automatically.

Notes:

1. This field does not display on the MCT when the driver composes the Dropping Off form.

2. An empty move at the start of trip, if required, is not counted as a stop when the Stop Sequence # field is calculated.



DIndicates the form was sent when departing the stop.Note: TotalMail will only process data in the Weight, Pieces, and Volume fields for departure forms.

Weight The weight of cargo being delivered at the stop.


Pieces The pieces of cargo being delivered at the stop.


Volume The volume of cargo being delivered at the stop.


When received by TotalMail, the Dropping Off form performs the following updates in TMWSuite:

Sets the arrival or departure time for the stop. Actualizes either the arrival or departure. Records cargo data entered in the Weight, Pieces, or Volume fields, if the form is for a

departure. When sent for the last drop stop on a trip, automatically sends the Main Load Assignment form

for the tractor’s next assigned trip.



Understanding the At Other Stop form

The At Other Stop form indicates the driver either arrived at or departed from a stop where an activity other than a pickup or drop is scheduled. The driver sends this form by sending a reply to the stop’s Other Stop form on the MCT.


Reply to Order When the At Other Stop form is sent as a reply to the Other Stop form, TotalMail adds this field and enters “Reply To Order” in it automatically.

Note: This field does not display on the MCT when the driver composes the At Other Stop form.

Order When the At Other Stop form is sent as a reply to the Other Stop form, TotalMail adds this field and enters the order number for the trip automatically.

Note: This field does not display on the MCT when the driver composes the At Other Stop form. TotalMail retrieves this data automatically from the Order field on the Other Stop form, and stores the data as an invisible field on the MCT.

Stop When the At Other Stop form is sent as a reply to the Other Stop form, TotalMail adds this field and enters “Stop” in it automatically.

Note: This field does not display on the MCT when the driver composes the At Other Stop form.



Stop Sequence # When the At Other Stop form is sent as a reply to the Other Stop form, TotalMail adds this field and enters the stop sequence number for the stop automatically.

Notes:

1. This field does not display on the MCT when the driver composes the At Other Stop form.

2. An empty move at the start of trip, if required, is not counted as a stop when the Stop Sequence # field is calculated.



DIndicates the form was sent when departing the stop.

Trailer The trailer ID used for the activity at the stop.


When received by TotalMail, the At Other Stop form performs these updates in TMWSuite:

Sets the arrival or departure time for the stop. Actualizes either the arrival or departure. Changes the trailer assignment, if the form is for a departure and the Trailer is different from the

Trailer entered on the Other Stop form.

Understanding the Begin Empty Move form

The Begin Empty Move form indicates the driver has begun traveling to the first scheduled stop on an empty move not associated with an order. The driver sends this form by sending a reply to the MT Move Header form on the MCT.




Reply to Leg When the Begin Empty Move form is sent as a reply to the MT Move Header form, TotalMail adds this field and enters “Reply To Leg” in it automatically.

Note: This field does not display on the MCT when the driver composes the Begin Empty Move form.

Leg When the Begin Empty Move form is sent as a reply to the MT Move Header form, TotalMail adds this field and enters the leg header number for the movement automatically.

Note: This field does not display on the MCT when the driver composes the Begin Empty Move form. TotalMail retrieves this data automatically from the Leg# field on the MT Move Header form, and stores the data as an invisible field on the MCT.

When received by TotalMail, the Begin Trip form performs these updates in TMWSuite:

Changes the movement status to Started. Sets the arrival and departure time for the first stop on the empty move. Actualizes the arrival and departure for the first stop on the empty move.

Understanding the At Empty Move Stop form

The At Empty Move Stop form indicates the driver either arrived at or departed from a scheduled stop on an empty move not associated with an order. The driver sends this form by sending a reply to the stop’s Empty Move Stop form on the MCT.


Reply to Leg When the At Empty Move Stop form is sent as a reply to the Empty Move Stop form, TotalMail adds this field and enters “Reply To Leg” in it automatically.

Note: This field does not display on the MCT when the driver composes the At Empty Move Stop form.



Leg When the At Empty Move Stop form is sent as a reply to the Empty Move Stop form, TotalMail adds this field and enters the trip segment number for the movement automatically.

Note: This field does not display on the MCT when the driver composes the At Empty Move Stop form. TotalMail retrieves this data automatically from the Leg# field on the Empty Move Stop form, and stores the data as an invisible field on the MCT.

Stop When the At Empty Move Stop form is sent as a reply to the Empty Move Stop form, TotalMail adds this field and enters “Stop” in it automatically.


Stop Sequence # When the At Empty Move Stop form is sent as a reply to the Empty Move Stop form, TotalMail adds this field and enters the stop sequence number for the stop automatically.


When received by TotalMail, the Empty Move Stop form performs these updates in TMWSuite:

Sets the arrival and departure time for the stop. Actualizes both the arrival and departure.



Reviewing the stop-based circle of serviceWhen used in the proper sequence, TotalMail forms update TMWSuite order information as each trip event is completed. The use of TotalMail forms to automatically update and complete TMWSuite order information creates the TotalMail circle of service.

Nine forms comprise the stop-based TotalMail circle of service:

Main Load AssignmentThe stop-based circle of service begins when the dispatcher sends the Main Load Assignment form. The form can be sent any number of times after assets have been assigned to the order, i.e., any time the order is in Planned status. In addition, the Main Load Assignment form updates the order status to Dispatched.Note: When the driver sends the Dropping Off form to indicate the departure from the last drop stop, the system automatically sends that driver’s next Main Load Assignment form.

Load HeaderWhen the dispatcher sends the Main Load Assignment form, TotalMail generates and sends the Load Header form automatically. Dispatchers do not have to compose the Load Header form.

Pick UpWhen the dispatcher sends the Main Load Assignment form, TotalMail generates and sends a Pick Up form automatically for each pickup stop on the trip. Dispatchers do not have to compose any Pick Up forms.

DropWhen the dispatcher sends the Main Load Assignment form, TotalMail generates and sends a Drop form automatically for each drop stop on the trip. Dispatchers do not have to compose any Drop forms.

Other StopWhen the dispatcher sends the Main Load Assignment form, TotalMail generates and sends an Other Stop form automatically for each stop that is neither a pickup nor a drop on the trip. Dispatchers do not have to compose any Other Stop forms.

Begin TripThe driver generates the Begin Trip form by retrieving the Load Header form on the MCT and pressing the Reply button. The driver sends the Begin Trip form when starting the trip.

Picking UpThe driver generates the Picking Up form for a stop by retrieving that stop’s Pick Up form on the MCT and pressing the Reply button. For each pickup stop on the trip, the driver will send two Picking Up forms:

The first Pickup Up form will be sent when the driver arrives at the stop.

The second Pickup Up form will be sent when the driver departs the stop.



At Other StopThe driver generates the At Other Stop form for a stop by retrieving that stop’s Other Stop form on the MCT and pressing the Reply button. For each stop on the trip that is neither a pickup nor drop, the driver will send two At Other Stop forms:

The first At Other Stop form will be sent when the driver arrives at the stop.

The second At Other Stop form will be sent when the driver departs the stop.

Dropping OffThe driver generates the Dropping Off form for a stop by retrieving that stop’s Drop form on the MCT and pressing the Reply button. For each drop stop on the trip, the driver will send two Dropping Off forms:

The first Dropping Off form will be sent when the driver arrives at the stop.

The second Dropping Off form will be sent when the driver departs the stop.



Understanding when forms are sent in thestop-based circle of service

The table below summarizes which TotalMail stop-based form should be sent for common TMWSuite events:

Eventdescription

Sample TMWSuite event code(s)

Form sent by dispatcher

Form(s) sent by driver

Result in TMWSuite

Assets are assigned to the trip.

Main Load Assignment

Notes:

1. This form generates and sends the following forms automatically:

Load Header One Pick Up

form for each pickup stop

One Drop form for each drop stop

One Other Stop form for each stop that is neither a pickup nor a drop

2. TotalMail will automatically generate the Main Load Assignment form for a driver’s next scheduled trip when that driver sends the Dropping Off departure form from the consignee on the current trip.

Changes trip status from Planned to Dispatched.



Eventdescription




Result in TMWSuite

An empty move to the shipper.

BMT(Begin Empty)

BBT(Begin Bobtail)

Begin Trip

Note: The driver sends this form by:

1. Retrieving the Load Header form on the MCT.

2. Pressing the Reply button.

Changes the trip status from Dispatched to Started.

If necessary, inserts an empty move at the beginning of the trip segment.

Sets the arrival and departure times of the empty move.

Actualizes the arrival and departure for the empty move.

Arriving at a stop with a load event.

LLD(Live Load)

DLD(Driver Loaded)

HPL(Hook Preloaded Trailer)

Picking Up


1. Retrieving the Pick Up form for the stop on the MCT.


3. Entering A in the Arriving/Departing field.

Sets the arrival time at the stop.

Actualizes the arrival at the stop.

Departing a stop with a load event.

LLD(Live Load)

DLD(Driver Loaded)

HPL(Hook Preloaded Trailer)

Picking Up


1. Retrieving the Pick Up form for the stop on the MCT.


3. Entering D in the Arriving/Departing field.

Sets the departure time from the stop.

Actualizes the departure from the stop.

Records cargo data entered in the Weight, Pieces, and Volume fields.

Changes the trailer assignment, if the Trailer is different from the Trailer entered on the Pick Up form.



Eventdescription




Result in TMWSuite

Arriving at a stop with neither a load nor a drop event.

HLT (Hook Loaded Trailer)

DLT (Drop Loaded)

CTR (Change Trailer)

HCT (Hook Change Trailer)

HMT (Hook Empty Trailer)

DMT (Drop Empty Trailer)

EMT (End Empty)

EBT (End Bobtail)

At Other Stop


1. Retrieving the Other Stop form for the stop on the MCT.





Departing a stop with neither a load nor a drop event.

HLT (Hook Loaded Trailer)

DLT (Drop Loaded)

CTR (Change Trailer)

HCT (Hook Change Trailer)

HMT (Hook Empty Trailer)

DMT (Drop Empty Trailer)

EMT (End Empty)

EBT (End Bobtail)

At Other Stop


1. Retrieving the Other Stop form for the stop on the MCT.





Changes the trailer assignment, if the Trailer is different from the Trailer entered on the Other Stop form.



Eventdescription




Result in TMWSuite

Arriving at a stop with a drop event.

LUL(Live Unload)

DUL(Driver Unloaded)

DRL(Final Drop Loaded)

Dropping Off


1. Retrieving the Drop form for the stop on the MCT.





When sent from the consignee, changes the trip status to Completed.

Departing a stop with a drop event.

LUL(Live Unload)

DUL(Driver Unloaded)

DRL(Final Drop Loaded)

Dropping Off


1. Retrieving the Drop form for the stop on the MCT.





Records cargo data entered in the Weight, Pieces, and Volume fields.

When sent from the consignee, generates and sends the Main Load Assignment form for the driver’s next assigned trip.



An example of the stop-based circle of service

The following example demonstrates how the forms in the stop-based circle of service update trip information in TMWSuite. This example uses a sample trip with the following stop information:

At the start of the trip, the driver and tractor are located at CMP1A. There is a live load (LLD) at the shipper, CMP1B. After the shipper, there is a driver load (DLD) at CMP1C. A fuel stop is scheduled at CMP1D. There is a driver unload (DRL) at the consignee, CMP1E.

Stop information for the trip is entered in TMWSuite as shown below:



The following actions take place:

1. The dispatcher sends the Main Load Assignment form to the driver.

Note: The Main Load Assignment form can be sent manually by the dispatcher, or automatically by TotalMail when the driver sends the Picking Up departure form for the last stop on the previous trip.The form performs the following action in the order header:

Updates the Status field to Dispatched. Updates the Update App field to TMAIL.

In addition, the Main Load Assignment form automatically generates and sends the other forward forms required for the trip.



2. The following forms are generated and sent automatically to the tractor’s MCT:

The Load Header form for order 996. The Pick Up form for CMP1B. The Pick Up form for CMP1C. The Other Stop form for CMP1D. The Drop form for CMP1E.

Note: Since TRL1 has been assigned to the trip, this trailer ID automatically appears in the Trailer field of each form.No changes are made to TMWSuite trip data during this time.



3. The driver retrieves the Load Header form on the MCT, presses the Reply button on the unit, then composes and sends the Begin Trip form.

The form performs the following actions:

Inserts an empty move starting at CMP1A at the beginning of the current trip segment.Note: When calculating stop sequence numbers and total number of stops, all stop-based forms ignore any initial empty move information.

Records the arrival and departure times at CMP1A. If the driver changed the trailer ID in the Trailer field of the form, records the trailer ID.

Note: If a trailer was assigned to the stop at the time the Load Header form was sent, the trailer ID will automatically appear in the Trailer field. This does not automatically appear on the MCT, only once the message is received by TotalMail and viewed in the Viewer.

Actualizes the arrival and departure at CMP1A.

Updates the Status field in the order header to Started.



4. Upon arrival at CMP1B, the driver retrieves the Pick Up form for CMP1B on the MCT, presses the Reply button, opens a Picking Up form, enters A in the Arriving/Departing field, and sends the form.


Records the arrival time at CMP1B. Actualizes the arrival at CMP1B.

Note: Since the Begin Trip form had inserted an empty move at the start of the trip segment, the stop at CMP1B is now listed as the second of five stops on the trip in TMWSuite. However, the Picking Up form ignores empty moves at the start of trips. Therefore, it considers CMP1B to be the first stop on the trip, and identifies and updates the correct stop. Other stop-based return forms also ignore empty moves at the start of trips, which allows them to also identify and update stops correctly.



5. Upon departing CMP1B, the driver retrieves the Pick Up form for CMP1B on the MCT, presses the Reply button, opens a Picking Up form, enters D in the Arriving/Departing field, and sends the form.


Records the departure time from CMP1B. Updates the weight, pieces, and volume of cargo loaded at the stop. Actualizes the departure from CMP1B.



6. Upon arrival at CMP1C, the driver retrieves the Pick Up form for CMP1C on the MCT, presses the Reply button, opens a Picking Up form, enters A in the Arriving/Departing field, and sends the form.


Records the arrival time at CMP1C. Actualizes the arrival at CMP1C.



7. Upon departing CMP1C, the driver retrieves the Pick Up form for CMP1C on the MCT, presses the Reply button, opens a Picking Up form, enters D in the Arriving/Departing field, and sends the form.


Records the departure time from CMP1C. Updates the weight, pieces, and volume of cargo loaded at the stop. Actualizes the departure from CMP1C.



8. Upon arrival at CMP1D, the driver retrieves the Other Stop form for CMP1D on the MCT, presses the Reply button, opens an At Other Stop form, enters A in the Arriving/Departing field, and sends the form.


Records the arrival time at CMP1D. Actualizes the arrival at CMP1D.



9. Upon departing CMP1D, the driver retrieves the Other Stop form for CMP1D on the MCT, presses the Reply button, opens an At Other Stop form, enters D in the Arriving/Departing field, and sends the form.


Records the departure time from CMP1D. Actualizes the departure from CMP1D.



10. Upon arrival at CMP1E, the driver retrieves the Drop form for CMP1E on the MCT, presses the Reply button, opens a Dropping Off form, enters A in the Arriving/Departing field, and sends the form.


Records the arrival time at CMP1E. Actualizes the arrival at CMP1E.

Updates the Status field in the order header to Completed.



11. Upon departing CMP1E, the driver retrieves the Drop form for CMP1E on the MCT, presses the Reply button, opens a Dropping Off form, enters D in the Arriving/Departing field, and sends the form.


Records the departure time from CMP1E. Updates the weight, pieces, and volume of cargo loaded at the stop. Actualizes the departure from CMP1E.



In addition, since this is the final drop stop on the trip, the form automatically sends the Main Load Assignment form for the driver’s next assigned trip:


Documents

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