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Thomas LippertSenior Product Manager - Mobile

What’s new in SMC 5.0

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Overview

• UI Improvements• Workflow improvements• Windows Phone 8.1 support• Samsung Knox support• Self-service portal improvements• Mobile Content Management improvements• Other improvements• Installer improvements• Decommissioned features• Changes in the Sophos apps

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UI improvements

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Flexible Dashboard

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New menu structure

• The menu is now structured around these four main areas:￮ Inform￮ Manage￮ Configure￮ System

• Each of the menu items is separated for the 3 supported mobile platforms:￮ iOS￮ Android￮ Windows Phone

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New table style and functions

• New table component is used everywhere, which offers:￮ Export￮ Sorting by all columns￮ Filtering in some columns￮ Google type global search across all columns

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Workflow improvements

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Workflow improvements - Overview

• User details page• Multi-device operations• App store – app selector• Task tab at device details

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User details page

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Multi-device operations

• SMC can now execute all reasonable operations on multiple devices in the device view and the user view

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App store – App selector

• Selecting apps form the iOS App store for SMC distribution can be done easily with the app selector

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Task tab at device details

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Windows Phone 8.1 support

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Windows Phone 8.1 support - overview

Windows Phone 8.1 support will deliver these features:• Push commands and updates to the device￮ Only for Windows Phone 8.1 devices

• Additional restrictions (20+)• Roaming settings• Wi-Fi configuration• Device lock / unlock

Of course, Windows Phone 8 is still supported, but with less features. An upgrade of the device is recommended

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WP8: Device details and Actions

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WP8: Policy overview

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WP8: Restrictions

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WP8: Wi-Fi policy

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WP8: App Distribution

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WP8: Compliance rules

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Samsung Knox support

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Samsung Knox support - overview

Samsung Knox support will deliver the following features:• Support for one Knox container• Handle KNOX licensing and Knox activation on device• Fully managed the container lifecycle (create, update, lock,

remove)• Check compliance for Knox availability • Set Knox container restrictions• Set Knox premium device restrictions• Manage apps (install, update, remove) in the Knox container

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New profile type and configurations

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Restrictions + password policy

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Exchange policy

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Knox device restrictions

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Self-Service Portal improvements

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Self Service Portal improvements - overview

The SMC self-service portal has already received very positive ratings by customers and analysts. With this version, we address all known improvement requests and drive its usability even further• Mobile ready Self Service Portal UI• Simpler Self Service Portal URL• QR code enrollment• Fast device enrollment reduces steps in the Self Service Portal• Extended group settings with ownership defaults• Auto-generate device name and auto-detect device type• Faster processing from task to task in a task bundle

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Mobile ready UI

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QR code enrollment

In the Self Service Portal Per Email from the administrator

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Fast enrollment workflow

• Current enrollment

• Fast enrollment (removed all optional steps)

Confirm acceptable use policy

Enter device

info

Send and enter PIN

Send enrollment

link

Finalize installation

See next enrollment

steps

See post install

message

Confirm acceptable use policy

Enter device

info

Download app

Scan QR code

Finalize installation

See post install

message

optonaloptional

optional

Select enrollment system

Confirm acceptable use policy

optional

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Mobile Content Management

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Sophos Secure Workspace mgmt. on AndroidSophos Secure Workspace is the new name for the Sophos Mobile Encryption app

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MCM List overview

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MCM document details

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MCM – Device view

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New role - Content Admin

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Other improvements

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Other improvements - overview

As part of the re-architecture of SMC, Sophos included also a long list of other enhancements to improve the usability of the product:• Apple Configurator enrollment support• Server health view• Continue install tasks, if app already exists• Extended text message size• Resend user invitation mail button for internally managed users• Improvements for removing apps and profiles in Task Bundles• AV and web filtering configuration move to a profile• Show user friendly device names• Provide links to support, KBA and Feature Portal• New admin role – Reporting Admin• HTML help

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Apple Configurator enrollment

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System Health

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Support links

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Installer improvements

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Installer improvements

• Simplified initial installation:￮ Installer includes Server Java 8, no need for a separate installation￮ Installer includes MS-SQL 2014 Express, no need for a separate

installation￮ EAS Proxy installer also comes with Server Java￮ Web based First Start Wizard

• De-installation asks for customer feedback• Update installation lists all no longer supported features as

they are found on a server

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Decommissioned features

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Decommissioned features

With SMC 5.0 Sophos has done a major re-architecture of the SMC product. As part of this re-architecture efforts a number of features supported in the past has been removed in combination with no longer relevant mobile OS platforms. This is the list of all removed features:

• Windows Mobile support• Blackberry support• Command Bundles removed or migrated to task bundles• Removed support for old Apple VPP (redemption code based)• Backup• Support for 32 bit server platforms• Sending messages, commands and enrollment via text messages• Traffic counter (Android)

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Sophos Apps

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Common branding and workflows

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Sophos Mobile Control

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Sophos Mobile Security

• Rebranding• Update Check• Rate me (for free version)

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Sophos Secure Workspace

• Rebranding• Renaming from

Sophos Mobile Encryption• Corporate Documents• Edit PDF￮ Annotations￮ Form fill

• Fingerprint support (iOS)• Update Check• Rate me (for free version)

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